This cruise was a disater,stuck in Malaga for 3 days to carry out repairs that were known of in southampton.if booking a cruise beware,they reserve the right to change the schedule at a moment's notice.cabin staff were grumpy,we couldn't see out of the window it was filthy,first job on board for us was to clean the cabin,hairs in the bath and the bed from previous guests.food was at best ...
Although I am a regular reader of reviews I have never before felt the need to write one myself. We have always taken the view that you can’t please all the people all the time and there will always be some professional complainers. We do not fall into that category. So having cruised with P&O eight times in the last four years on all their ships I think we are capable of offering a balanced view ...
Chose this cruise because of the ports and the time of year. First three days were excellent then the Norovirus outbreak god out of hand and pools were emptied, buffet was closed, all venues on the ship were single entry with staff enforcing the use of hand sanitisers. Loungers were put away mid afternoon to scrub the decks. Handrails and lift buttons could not be touched. Menus, condiments, etc ...
Embarkation was a disaster. P&O sent an email out the evening before but hardly anyone got it. They should have rang each party leader. The boat didn't arrive until 5pm on the day then there was 2-3 hours of guests getting off until everyone else could get on. PO staff were telling arrivals one thing, whilst the car parking company told everyone something else. They laid nothing on for anyone. No ...
We are veterans of twenty cruises and this was our first time with P&O, we chose a seven night trip to the Norwegian Fjords leaving from Southampton.
Parking was superb, boarding efficient our bags were outside our cabin by the time we got there, room attendant excellent and beyond reproach.
The ship itself was just dull, no wow factors at all everything Brown and beige. The shops were ...
We have just returned from our holiday to the Netherlands, France, Belgium and Guernsey on board Azura. This was our very first cruise as a family and we were very much looking forward to the whole experience.
However we were sorely disappointed with issues we experienced onboard the Ship.
Our shower room floor leaked for three days of the cruise causing a pool of water to the bathroom ...
I have cruised with several different lines but P&O has always been my favourite. This time I was travelling with someone who had never been on a cruise before and so went with P&O and a cruise I had already done a few years ago to be sure he would have a good experience,
My partner did enjoy the cruise as did I, however, I was very aware of the difference (not in a good way) between this ...
Family getaway over the Easter hols.
Boarding was OK and smooth.
Cabin was ok (inside twin with 2 bunks) but too small for four people.
Service for food and drink was painfully slow, no fault of the staff, just not enough of them for the amount of passengers, of which there were far too many; one couldn't move in any of the swimming pools!
We ate in the buffett restaurant, Saffron and ...
Not impressed with the food. Had breakfast in the main restaurant. Bacon was very fatty. toast was cold, and hard. Also not very much choice of daily dinner choices in the main restaurant. Four items were always on the menu. Had eggs benedict one morning in the buffet restaurant, the muffin was very hard and dry. Had to pay extra in The Beach House for our evening meal to get food that you ...
Opportunity for sun after winter, family relaxation however it is the first time we have had such a poor experience with P&O. Hygiene was appallingly maintained for first week hence a significant norovirus outbreak. Passengers were allowed to regularly slip into buffet areas without any sanitising. Norovirus protocol resulted in staff serving you the buffet. Food was dumped on plates in ‘piles’ ...