5th time with P&O cruises (2nd time on Ventura) and the experience has gone south.
Boarding at Southampton. Due to a delay to us getting onto the ship, we were sat jammed in the terminal for what felt like ages. Zero Covid precautions in place.
Main dining hall. Requested a table for two at the early sitting. We were allocated a mixed table for six at the late dinner sitting. Staff really ...
I am a fan of P&O and have cruised with them a number of times to various destinations, but this cruise was average at best and will make me consider carefully if I cruise with P&O again.
We selected and booked the cruise at fairly short notice about 2 months ago, accommodation choice was limited but we were able to book a Balcony cabin.
The ship exterior and public area were in very good ...
First cruise post pandemic after 20 years of cruising with P&O. Standards dropped considerably. Food in restaurants poor with menu choices cut. Self service cafeteria choices cut. Often food was cold, and for some reason you had to ask every day for marmalade at breakfast. Sometimes you were told there was non on board and had to insist on being given some.
Booked glasshouse for family ...
This was a two week cruise so my comments are the same as the previous week but I did wish to comment on the port visits, which in some cases were not as positive as the previous week. As I need to write more I would say that the ship was far more crowded this week, which wasn’t great. It was nice not to have wear masks this week, whether this was because the Covid cases on board had lessened or ...
While the cruise was enjoyable many small things detracted from the experience. Some were no doubt due to Covid regulations but some seemed due to an economy drive such as the change from individual toiletries to large fixed dispensers with no conditioner or body lotion. Face cloths were also no longer provided. The cabin was clean and well serviced and the food was generally good, although there ...
We were really looking forward to our cruise because it had been four years since our last cruise but due to a family bereavement and Covid, this was our first since then.
The staff were amazing especially the waiters and buffet crew although some passengers thought there was nothing wrong in asking a bar waiter to walk a few hundred yards to get them a coffee from the buffet. Some people ...
We'd been to Dubrovnik before and wanted to add Split and the rest of the Dalmation coast to my bucket list so we'd chosen to go on this trip a few months ago.
But we didn't expect to find the lingerings of covid to have such an impact on the embarkation and with the day to day running of the ship.
The TUI check in was terrible, it took 1 hour 45mins, then there was the famous Manchester ...
After 2 long years my daughter and I were really looking forward to this cruise. The form filling, testing and App downloading nearly drove me to distraction but I was sure it would be worth it in the end. The flight from Gatwick airport was trouble free but we were kept waiting at Malta airport for over an hour on the coach, Valetta cruise terminal just can't cope with the number of passengers ...
Actually my second cruise with P&O (I thought it couldnt possible be as bad second time around).
Obviously this is Covid times but this excuse can only go on for so long surely?
Arrival at Southampton to be might with a queue out of the door to the terminal. We joined it and it turns out to snake all round the back, into some kind of holding pen aircraft hanger. 2.5 hours later we had our ...
I chose this cruise for the itinerary. It was my first P&O cruise and it will certainly be my last. My wife and I had completed 18 cruises with various lines all of which were of a much higher standard than P&O. Azura is tired and the service, food and entertainment are well below an acceptable standard. This was Azura's first cruise in Europe and the ship had travelled from the Caribbean to ...