We have been on Iona a number of times so as this is the sister ship, we expected a similar experience. So wrong there !
Also, the staff came over as uninterested, some were just downright rude. It did not make for a happy atmosphere which for me totally ruined the holiday.
Lets start with food. On the Iona, the Olive Grove is Italian fare. Not on Arvia. My Ceasar salad starter was literally ...
Sadly, I'm of the same opinion of other prople on board Very disappointed with this Carabbean trip. Ports over crowded by too many ships.
However, l must say, the staff were excellent.
Our cabin steward did his best to keep our tardy cabin clean everyday. The shower head was broken which took two attempts at repair; there was mould in the shower corners; the toilet seat was disgusting: ...
Service was terrible on this cruise and will seriously consider long and hard before booking with P&O again we have cruised multiple times now and not always with P&O so I know a bit of what I am talking about when it comes to service and what to expect, what I dont expect from service is waiters serving food across you, having to ask for water at the table , food wasn’t great at the main dining ...
We choose Ventura for the ports of call. Alas, three were cancelled but the ports we did call at were in the main okay during our 35 night sailing. Never again on Ventura, the food was of poor quality, the service, hit and miss, the entertainment average, I don't think anyone would watch the acts if they appeared at venues other than on a cruise. The cabins, managed to a Travel Lodge standard, ...
Seasoned cruisers and over 25 completed now and 2nd time on Britannia and just not sure where it has all gone wrong!
So where do i start hmmmmmmm!
Ship itself looks very dated and not what what you expect from a ship that is under 10 years old.
No technology used to get you around the ship, ok for us but for newbies not easy.
Pool Area- lots of tiles missing.
Service around the ...
Having just returned from our Caribbean cruise on p&o Arvia and having cruised more than 30 times .i have to congratulate p&o on reducing their standards to little above the average holiday camp .very poor service at all the bars staff that aren’t properly trained to handle the simplest of requests.4 times we had to ask for water in the cabin .my best friend was waved away from 3 different bars ...
It pains me to write this review, as we were so excited for 10 months for this holiday. We have been on P&O 3 other times and they were acceptable or even good experiences. Sadly this was our worst, and probably our last cruise (most definitely our last one ever with P&O).
For context we work in hospitality, so we really understand and value the hard work that goes into delivering good service, ...
Well where do i start. When you say i am going on a cruise to the Caribean most people will say !WOW! Unfortunatly it was not!! The ship handles well the capacity except when it comes to the sun beds!! What a joke, i was on a holiday and not prepared to argue or wake up every morning at 6 so i could have a sunbed (very poor managment if you see any).
The food was between school diners and some ...
The cruise itself was OK. Usual P&O fare, full of Brits, many moaning about stuff that was fine really. Food was fine but not great. Glass House is the only Speciality food venue worth paying for. Hard to get away from the noise on the pool decks. Crew are lovely
The real issue is their post cruise service. P&O booked a cheap airline (Maleth Aero) for the Caribbean winter season. Our flight was ...
We'd cruised before but not with P and O and decided to give them a try.
We were very disappointed throughout. Our Cabin was flooded from the cabin next door and it took them 2 days to move us. The carpet was wet through and we didn't know with what.
The cabin we were moved to had a toilet malfunction, it over filled with fresh water thankfully. Although it was 11 pm at night and we had ...