Needs a complete re think on many of its services. Did a P&O 8 years ago and wasn't impressed but tried again to see how things have improved.
Sadly I am unable to give a good review. Cabins are ok but if you don't put your sign on the door it won't be cleaned.. its apparently policy that staff can't go and clean unless you put a sign on your door... anyway.. you only get hand-wash, shower ...
This was our 5th P&O cruise and the 1st time on IONA. We travelled as a party of three, two adults and a teenager. This was also the largest number of fellow guest passengers we have ever sailed with circa 5.5k. The ship was full. Boarding that many passengers is always going to be a challenge, which was the case, slightly longer than normal with the process taking around 90 mins from parking the ...
Wetherspoons at sea. First cruise with p&o since 2019. Cannot believe the decline in standards. No cabin service in the evening, rationing butter in the restaurants, stained carpets, tatty furnishings, ship was permanently cold (had to wear a coat in the lounges) staff very rushed. Poor information on ports. I did inform guests service of all of the above and to be honest they weren't very ...
My daughter wanted to visit Holland as her grandmother was Dutch, we had to travel in the school holiday as she works in a school. There were several issues we had; we had a lovely relaxing couples massage and then experienced a hard sell of the products, practically being 'tricked' into saying yes. My daughter wanted to buy a drinks package but,apparently we both had to purchase a package,which ...
First Cruise with P & O and extremely disappointing. Definitely not good value for money.
The ship is old and tired. We had a wonderful cabin steward, who was helpful and friendly. Our cabin was clean but in need of a whole refurbishment. The first night we dined in The Meridian, the service was awful, we waited 50 minutes for our starter, then 50 minutes for our main. The wine arrived with ...
This was mine and my husbands first cruise. We had chosen this as our Honeymoon so decided to do the Arcadia as child free and we wanted to see the Northern Lights.
I knew this cruise would be older generation (I am 40 and one of youngest there)
I had done my research and we booked a year in advance (one so we could save up and have balcony room for space and two so we had plenty of time ...
My wife and I cruised on Iona last summer and apart from the poor service in the bars and main dining rooms due to a lack of staff we were very impressed. We found a big improvement in service this time in what turned out to be a very eventful cruise to Northern Europe. We had a fire in the Atrium on the day of boarding after a battery on a mobile scooter exploded and caught fire in a very ...
This was our first cruise on one of the larger cruise ships and we were both a little apprehensive despite the fact that I had been on the ship lots of times as part of the Intercruises disability team. This did give me the advantage of knowing my way around and what the cabins were like etc. we both thoroughly enjoyed the whole experience and have already booked to go back on IONA next ...
This was the second cruise my partner and I had ever taken, the first being a short taster cruise on the P&O Ventura for 4 nights. This cruise was for 7 nights and was visiting 3 locations around the North Sea.
The best way I can describe our experience on Iona is... "Meh". It wasn't horrific, it wasn't perfect, it was just slightly below average.
The positives; the crew were helpful and ...
I flew from Houston to London and arrived the day before the cruise. I stayed at the Hilton Garden Inn in Heathrow and would highly recommend it. This was my first time on P&O Cruises. It mainly caters to British cruisers and many of the passengers I met have only cruised P&O. Their website states that their Elegant Nights are very formal. Many of the men wore tuxes, but some wore a jacket ...