First cruise. Not too bad, but not outstanding. The absolute highlight onboard is the staff. All staff are extremely hard working, polite and professional. This is from the cleaners to the entertainers. People like the cruise director are fun and don't mind being silly to get a laugh from passengers.
Being our first cruise, we were a little overwhelmed on boarding and there are no clear ...
The suite was superb, the deck, massive. Aft cabin. Quite a bit of noise from the wash behind but I expected that. Cabin staff were superb, cannot fault them. With the suite came perks. Fruit bowls, snack trays and these were unnexpected. Large packets of chips and peanuts and chocolates. These went to our cabin staff so they were enjoying that. The bed was like sleeping on a cloud - just ...
1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement.
2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one.
3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the ...
as a first time cruiser I really enjoyed my experience on the pacific encounter as I had no exceptions going onto the cruise I was definitely happy with my experience. the staff are very attentive and truely care about providing a wonderful memorable experience whether it be the entertainment team, waiters, waitresses, bar staff, the list goes on. a personal favourite was the bingo and the other ...
Great cruise.
Port visits were fantastic.
Recommend preselecting the rotational dining in the restaurants, saves the hassle of booking the restaurants once onboard.
Restaurant food ok, Angelo’s being the highlight. Dragon Lady was not that good.
Definitely recommend Blanc de Blanc show - worth the extra cost.
Shore tours cheaper when booked direct rather than via ship.
Bingo has ...
We have cruised on PO Explorer a couple of times, this is our 8th Cruise in total. PO Adventure is the worst of the lot! The menu is repetitive in the main buffet area, the desserts were a 2/10 very hit and miss. The Dragon lady restaurant that use to be our favourite ia completely different, main stream Chinese food and not unique or interesting at all. Angelo's leaves a lot to be desired. The ...
Just got back from the Island Hopper itinerary with Pacific Encounter out of Brisbane December 2023. Travelling as a family (husband, wife and 2 kids aged 2 and 4). Grandma also came along and stayed in the adjoining room, although not connected internally.
Our only other cruise was earlier this same year on Royal's Quantum of the Seas. I know comparing the 2 is like comparing apples and ...
Unfortunately P&O have dropped the ball in the food area, tarnishing one of the reasons many of us enjoy cruising.
This was our first cruise since Covid, having a couple with P&O prior and also another larger company. In the past we considered P&O food to be marginally better than the technically 'better' cruise line, but let down by the quality of entertainment. Now the entertainment is good ...
We choose the cruise because it was affordable , looked good, and going to part of the pacific I had heard of as being great to visit.
Wife and I found the cabins just as we imagined. Small but had all we needed. Our door opened out onto a small balcony which gave lots of fresh air and a great view at sea.
The food is really good. The pantry has plenty of variety. They change every day. You ...
Booked a 7 night cruise to the Pacific Islands from Brisbane early in the year and were looking forward to returning to the Pacific Islands in October 2023 but found out on the day of departure that we were going to Cairns due to Cyclone Nola, Bit of disappointment but can't help the weather,
First time on Pacific Encounter and must say the ship was great, staff were excellent and very ...