We went on this cruise to celebrate a friends special birthday. Unfortunately I was stuck down with a case of Food Poisoning on the first day after lunch so spent my time in the cabin ill. I contacted the medical centre onboard but was very quickly shut down and hung up on (care factor zero) . Very poor form from the medical staff and failing to even ask any questions. This was documented to the ...
I've done 20 fantastic cruises with other companies . This one was HORRIBLE!! PLEASE READ.
Chose this cruise for Komodo island but destination was cancelled months before. I still went as thought I'd enjoy sauna facilities. Day 1 of cruise was told sauna/steam facilities will not work for entire cruise. Another couple on board said they were on previous cruise to Australia Singapore and ...
We decided that because we had lost 4 people close to us in early 2022 that we would take a relaxing cruise to put such a challenging year behind us. It also meant that we would not have to worry about getting Christmas dinner and could just sit back and enjoy the festivities of Christmas.
The cabins are very tired, marked and in need of refurbishment. The staff do not listen to your requests ...
We chose this trip Because we love country music and it was a country cruise experience. Acts that were supposed to appear did not. I had been on 9 cruises prior to this and I had never experienced such a ruder and unaccommodating crew. The cabin was filthy from the prior guests and the cabin door did not close properly. Two mornings in a row we had strangers walk in our room and drawers full of ...
This was our 5th cruise, the second with P&O and it will be our last with them.
Embarkation - quick, we were in the "NOT VeriFly" lane and the difference was nothing, we had to prove we had been vaccinated but no proof of being test Covid free, you just had to state it. (same question in the VeriFly lane according to our friends.) Other than that a smooth boarding.
Disembarkation - late but ...
Wanted to get away to PNG as we did on P&O Eden a few years ago. . . and loved it.
This trip on Encounter shattered our expectations. Must do this, must do that for Covid. OK. ... we did it all . . nothing got checked. Then a 40 minute wait on the gangplank with hundreds of others - no masks. Then internet not working ~ 2 queues of 25 minutes and another of 10 minutes to be told my ...
As we had not cruised for some years because of Covid, we desired to revist Noumea and Port Vila.
The ship whilst old was in good shape, apart from some blocked toilets and non-functioning elevators.
The food was average, and the menus weren't changed daily as has been the case on every other cruise line with which we have sailed.
The drinks prices were exhorbitant and P&O should follow ...
Was hesitant in booking with P&O but thought since all the problems with Covid they would be on the front foot so to speak in attracting customers to their cruise line. Having been on 10+ cruises with other cruise lines…Carnival, Royal Caribbean etc, etc I don’t expect 5 star accommodation or dining. I would be totally happy with a 3 star experience. I must say this cruise was 1 star at ...
We choose this cruise as we had heard great things about P&O and wanted to explore PNG. Unlike we were so disappointed from the moment we stepped on board. We were on the 14th floor and the entire hallway was filled with black mould and smells so toxic. The ship is so old and has had no maintenance in years. There is rust, old paint, old carpet everywhere. The balcony room is tiny with only one ...
We thought we would give a cruise a go for the first time and it was a huge waste of money and it was a stuff up right from the start. We didn't get the room we paid for and the day we got on board was very close to the day we were getting off. The room is no bigger than a jail cell and the bathroom you cant hardly move as it was that small.We went with a child and they hated it with a ...