I was travelling solo in a balcony cabin. Booking in via their web site & 4 phone calls to P & O took me 5 hours, 2 of the 4 people I spoke to over the phone told me they have a lot of problems with their web site. With hindsight I should have taken this as an omen early on & not booked with P & O at all. At check-in at the cruise terminal I was confronted by a loud aggressive male who ...