P&O Australia Brisbane Cruise Reviews

Photo Credit: EllaRob
Cabin balcony
Photo Credit: kim63
Queen bed. Note the drawers on the right. They could not open the whole way because they were so close to the bed.
Photo Credit: helenwaratahh
Sailaway
Photo Credit: Kiwi-Reds
Cruiser Rating
2.6
Poor
55 reviews

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1-10 of 18 P&O Australia Brisbane Cruise Reviews


Designed Take Your Money + Poor Experience

Review for a Australia & New Zealand Cruise on Pacific Encounter

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HPH Hart
2-5 Cruises • Age 20s

I have been on quite a few cruises and this has definitely been the worst, it was only a 4 night cruise and i had a suite but I couldn't wait to get off the boat. Everything on this cruise is designed to take your money, especially the dining. The free dining is so poor (buffet is terrible and extremely small) that you are forced to buy food just to get a nice meal. In addition to this, the ...
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Sail Date: April 2024

Traveled with children


Total waste of money

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Disappointed 2024
2-5 Cruises • Age 50s

Staff on ship very serious and not very friendly. The carpets were smelly, There was water dripping from the light fittings outside the lifts on deck 15. Cabin stewards not very friendly. My suitcase had been gone through by cabin staff. Bed linen not changed. Rooms not vaccuumed , Mould on bathroom tiles. Strong smell of marijuana on smoking decks. (Deck 7) The smoking area on deck 15 ...
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Sail Date: March 2024

Traveled with disabled person


Very disappointed

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Lesley.V
6-10 Cruises • Age 50s

After losing my father recently, we thought it would be good to take mum away for a few days. Disappointing is an understatement - Pros- Singers & dancers were very good Sailaway party and theme nights are good. Even though you cant swing a cat in the room, the bed was comfy. Cons- Ship is in very poor condition, paint peeling, tiles around the pool are broken, stains on the ceilings, ...
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Sail Date: March 2024


Such a disappointment

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Unhappycruisecamper
First Time Cruiser • Age 40s

My first ever cruise and cannot say how disappointed I was. From the state of the ship just being old to the actually drips on my head in the pantry as the whole roof leaked in the main dining room. The whirlpool spas (not one of them worked so it was just like warm bath water), to the showers that firstly burned my hand badly as it was about 79 degrees then they just turned the heat off so cold ...
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Sail Date: February 2024


Worst cruise experience

Review for a Transpacific Cruise on Pacific Encounter

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Sam Hsu
6-10 Cruises • Age 30s

1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement. 2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one. 3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the ...
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Sail Date: February 2024

Traveled with children


PURE RIPOFF!

Review for a Australia & New Zealand Cruise on Pacific Encounter

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nick at see
First Time Cruiser • Age 50s

this cruise was meant to be a CHEAP excursion into the type of holiday.1500 dollars for two people 3 days local sailing with all inclusive but the truth became pretty obvious very quickly. NOTHING Of value is included. your included meals are very basic with 2000 people standing in a que for half an hour like a line in a jail movie. then the pleasure of walking around for 15 mins to find a table ...
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Sail Date: December 2023


THE MOST DISGUSTING SERVICE AND FALSE ADVERTISEMENT DO NOT BOOK THIS CRUISE!!!

Review for a Australia & New Zealand Cruise on Pacific Encounter

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maddy123456789876
2-5 Cruises • Age Under 20

This is an honest review, I went on this cruise for my 18th birthday and it was nothing but heartbreaking and devastating. I could not even stay in the ship I ended up catching a flight home from cairns on the 4th day in because of how disgusting this cruise is. They did not inform their paying customers that disliking was going to occur on the boat throughout our experience, all pools were closed ...
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Sail Date: November 2023


Never Again

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Jimmy singh
2-5 Cruises • Age 30s

I recently went on a P and O cruise and I must say, it was a complete disappointment. From start to finish, the experience was nothing short of terrible. Firstly, the customer service was abysmal. The staff seemed completely disinterested in helping guests and were often rude and dismissive. It felt like they were doing us a favor by being there, rather than providing the service we paid for. ...
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Sail Date: November 2023

Traveled with children


P&O NEVER AGAIN!

Review for a Australia & New Zealand Cruise on Pacific Encounter

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CSuzy63
10+ Cruises • Age 60s

I thought I'd give some time for P&O to respond to my scathing email and survey response but they haven't. Based on my last cruise experience I'm not surprised. The debacle started when booking. I'd booked a Suite (for my 60th) as I wanted something special. When my paperwork came through it stated "a 5-berth family room". As I wanted something special I'd contacted P&O to advise I thought this ...
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Sail Date: October 2023


Overcrowded

Review for a Australia & New Zealand Cruise on Pacific Encounter

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iceblueu
10+ Cruises • Age 70s

Too many people on a ship that could not handle it. 7 hours waiting to get on/off the ship at Norfolk island (three hour wait on board after getting a tender ticket, then 30 minutes to get on the tender and across ~ then 3 hours lined up first at the bus depot and then at the quay to get back on. Left 90 minutes to explore Norfolk Island. Pantry was always crowded and we could rarely get a ...
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Sail Date: July 2023


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