I have been on quite a few cruises and this has definitely been the worst, it was only a 4 night cruise and i had a suite but I couldn't wait to get off the boat.
Everything on this cruise is designed to take your money, especially the dining. The free dining is so poor (buffet is terrible and extremely small) that you are forced to buy food just to get a nice meal.
In addition to this, the ...
Staff on ship very serious and not very friendly.
The carpets were smelly, There was water dripping from the light fittings outside the lifts on deck 15. Cabin stewards not very friendly. My suitcase had been gone through by cabin staff. Bed linen not changed. Rooms not vaccuumed , Mould on bathroom tiles.
Strong smell of marijuana on smoking decks. (Deck 7) The smoking area on deck 15 ...
After losing my father recently, we thought it would be good to take mum away for a few days. Disappointing is an understatement -
Pros- Singers & dancers were very good
Sailaway party and theme nights are good.
Even though you cant swing a cat in the room, the bed was comfy.
Cons- Ship is in very poor condition, paint peeling, tiles around the pool are broken, stains on the ceilings, ...
My first ever cruise and cannot say how disappointed I was. From the state of the ship just being old to the actually drips on my head in the pantry as the whole roof leaked in the main dining room. The whirlpool spas (not one of them worked so it was just like warm bath water), to the showers that firstly burned my hand badly as it was about 79 degrees then they just turned the heat off so cold ...
1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement.
2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one.
3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the ...
this cruise was meant to be a CHEAP excursion into the type of holiday.1500 dollars for two people 3 days local sailing with all inclusive but the truth became pretty obvious very quickly. NOTHING Of value is included. your included meals are very basic with 2000 people standing in a que for half an hour like a line in a jail movie. then the pleasure of walking around for 15 mins to find a table ...
This is an honest review, I went on this cruise for my 18th birthday and it was nothing but heartbreaking and devastating. I could not even stay in the ship I ended up catching a flight home from cairns on the 4th day in because of how disgusting this cruise is. They did not inform their paying customers that disliking was going to occur on the boat throughout our experience, all pools were closed ...
I recently went on a P and O cruise and I must say, it was a complete disappointment. From start to finish, the experience was nothing short of terrible.
Firstly, the customer service was abysmal. The staff seemed completely disinterested in helping guests and were often rude and dismissive. It felt like they were doing us a favor by being there, rather than providing the service we paid for. ...
I thought I'd give some time for P&O to respond to my scathing email and survey response but they haven't. Based on my last cruise experience I'm not surprised.
The debacle started when booking. I'd booked a Suite (for my 60th) as I wanted something special. When my paperwork came through it stated "a 5-berth family room". As I wanted something special I'd contacted P&O to advise I thought this ...
Too many people on a ship that could not handle it. 7 hours waiting to get on/off the ship at Norfolk island (three hour wait on board after getting a tender ticket, then 30 minutes to get on the tender and across ~ then 3 hours lined up first at the bus depot and then at the quay to get back on. Left 90 minutes to explore Norfolk Island. Pantry was always crowded and we could rarely get a ...