P&O Australia & New Zealand Cruise Reviews

Cabin balcony
Photo Credit: kim63
Queen bed. Note the drawers on the right. They could not open the whole way because they were so close to the bed.
Photo Credit: helenwaratahh
Sailaway
Photo Credit: Kiwi-Reds
Other side of balcony
Photo Credit: Kiwi-Reds
Cruiser Rating
2.9
Poor
198 reviews

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1-10 of 41 P&O Australia & New Zealand Cruise Reviews


Very disappointed

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Lesley.V
6-10 Cruises • Age 50s

After losing my father recently, we thought it would be good to take mum away for a few days. Disappointing is an understatement - Pros- Singers & dancers were very good Sailaway party and theme nights are good. Even though you cant swing a cat in the room, the bed was comfy. Cons- Ship is in very poor condition, paint peeling, tiles around the pool are broken, stains on the ceilings, ...
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Sail Date: March 2024


Such a disappointment

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Unhappycruisecamper
First Time Cruiser • Age 40s

My first ever cruise and cannot say how disappointed I was. From the state of the ship just being old to the actually drips on my head in the pantry as the whole roof leaked in the main dining room. The whirlpool spas (not one of them worked so it was just like warm bath water), to the showers that firstly burned my hand badly as it was about 79 degrees then they just turned the heat off so cold ...
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Sail Date: February 2024


Worst cruise experience

Review for a Transpacific Cruise on Pacific Encounter

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Sam Hsu
6-10 Cruises • Age 30s

1. bathtub is mouldy, toilet smells like dirty public toilet. Made compliants but no improvement. 2. Everything on the ship aren’t being maintained and very dated, e.g. Pantry water tab (to wash hands) not working, not just one of them but every single one. 3. Staff need a lot more training, the worst customer service I have ever experienced on a cruise ship. E.g. in the Pantry, one of the ...
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Sail Date: February 2024

Traveled with children


Let down!

Review for a Australia & New Zealand Cruise on Pacific Adventure

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Let down greatly
6-10 Cruises • Age 50s

We have cruised on PO Explorer a couple of times, this is our 8th Cruise in total. PO Adventure is the worst of the lot! The menu is repetitive in the main buffet area, the desserts were a 2/10 very hit and miss. The Dragon lady restaurant that use to be our favourite ia completely different, main stream Chinese food and not unique or interesting at all. Angelo's leaves a lot to be desired. The ...
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Sail Date: December 2023

Traveled with children


Comedy cruise

Review for a Australia & New Zealand Cruise on Pacific Explorer

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SalLovesCruising
6-10 Cruises • Age 50s

Never again, poor quality food, bad service, rubbish comedy, no BIG name comedians which I should have guessed when booking as they did not say who would be headlining. Never have I had such a small balcony cabin and have cruised several other cruise lines. DO NOT purchase internet, you will be lucky to have it a full day at a time. Very boring cruise and could not wait to get off. I have ...
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Sail Date: December 2023


Apart from service there was nothing good

Review for a Australia & New Zealand Cruise on Pacific Explorer

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Davey son
First Time Cruiser • Age 40s

The ship (Pacific Explorer) itself was old and dated but overall in fair condition. We booked an the cheap internal room - our plan was to only use it to sleep in and be using the "extensive" facilities at other times. The staff were very friendly As with all cruise lines they offered a combination of included restaurants and specialty ones. This ship however did not have a communial ...
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Sail Date: December 2023


PURE RIPOFF!

Review for a Australia & New Zealand Cruise on Pacific Encounter

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nick at see
First Time Cruiser • Age 50s

this cruise was meant to be a CHEAP excursion into the type of holiday.1500 dollars for two people 3 days local sailing with all inclusive but the truth became pretty obvious very quickly. NOTHING Of value is included. your included meals are very basic with 2000 people standing in a que for half an hour like a line in a jail movie. then the pleasure of walking around for 15 mins to find a table ...
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Sail Date: December 2023


Just Don’t Do It!

Review for a Australia & New Zealand Cruise on Pacific Explorer

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hfryer73
10+ Cruises • Age 60s

We chose this cruise as it was just a short 5 day crossing from Auckland to Melbourne and after reading previous reviews we thought well just how bad can it be ……. Unfortunately it was very bad, the ship on the outside is a rust bucket, our balcony was tiny and filthy, the chairs were so dirty you couldn’t sit on them without putting a pool towel on them. Inside areas are better, bright, clean ...
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Sail Date: November 2023


THE MOST DISGUSTING SERVICE AND FALSE ADVERTISEMENT DO NOT BOOK THIS CRUISE!!!

Review for a Australia & New Zealand Cruise on Pacific Encounter

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maddy123456789876
2-5 Cruises • Age Under 20

This is an honest review, I went on this cruise for my 18th birthday and it was nothing but heartbreaking and devastating. I could not even stay in the ship I ended up catching a flight home from cairns on the 4th day in because of how disgusting this cruise is. They did not inform their paying customers that disliking was going to occur on the boat throughout our experience, all pools were closed ...
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Sail Date: November 2023


Never Again

Review for a Australia & New Zealand Cruise on Pacific Encounter

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Jimmy singh
2-5 Cruises • Age 30s

I recently went on a P and O cruise and I must say, it was a complete disappointment. From start to finish, the experience was nothing short of terrible. Firstly, the customer service was abysmal. The staff seemed completely disinterested in helping guests and were often rude and dismissive. It felt like they were doing us a favor by being there, rather than providing the service we paid for. ...
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Sail Date: November 2023

Traveled with children


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