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38 P&O Australia Auckland Cruise Reviews

We always said we would not cruise with P&O Australia as it always receives such dismal reviews but they offered a cheap Auckland to Brisbane 4 night comedy cruise and we thought let’s try it as it is better than flying and if we ... Read More
We always said we would not cruise with P&O Australia as it always receives such dismal reviews but they offered a cheap Auckland to Brisbane 4 night comedy cruise and we thought let’s try it as it is better than flying and if we hate it it is only 4 days, We have cruised all the cruise lines and over a 100 cruises so are the first to admit a little jaded and critical. Well we were impressed with the decor of the ship on boarding as the public rooms and pool area are very modern in decor and still in good condition. The staterooms are original Holland America decor but still tidy and comfortable and very spacious. We had stateroom 10062 with a balcony which was a good position for the pantry and access to the pool etc. The food overall was good in all restaurants and the service was excellent and much better than we thought it was going to be. The production shows were fantastic and some of the best shows and singing we have seen on a ship for a long time. There were lots of activities on during the day and with lots of children on board it seemed to keep everyone happy. The drinks at the bars were priced ok and included all service charges unlike HAL and Princess who add 15% on top of the menu prices. The staff were all friendly and very efficient and so nice to see Pacifica staff onboard to add to the flavour of the cruise line being based in Australia and NZ. It is definitely a family oriented ship but a few too many children for our liking as we are at a stage in life that we like a quiet time. Well done to P&O and your wonderful staff you managed to impress us! Read Less
Sail Date August 2019
Having downsized our large property after our children left home we’re now in a situation where we can spend money on traveling to the places that we have been dreaming about for years, the question was where to start first? Having done ... Read More
Having downsized our large property after our children left home we’re now in a situation where we can spend money on traveling to the places that we have been dreaming about for years, the question was where to start first? Having done a reasonable amount of Australia when our children were growing up, we decided that a trip to our local House of Travel in Motueka to investigate cruising was the best place to start. Friends and family had already been on Princess Line cruises with great feedback on how much they had enjoyed themselves. After seeing what was available to suit our schedule and what we considered to be the best value we decided on the Fiji Encounter with P&O and promptly booked and paid for our tickets. Excitedly we returned home and started further researching our dream breakaway only to be horrified by the online reviews of what seemed to be the holiday from hell so if you’ve just found yourself in this situation I want you to take a breath and relax, Pacific Aria is not five stars but be realistic you haven’t paid for five stars so if you board Aria with a determination to have a great holiday you won’t be disappointed. The ship; Pacific Aria is the smallest ship in the P&O fleet but still packs in all the features that you would expect on the larger ships just on a smaller scale. I would have to say that the Aria is not the greatest ship that I’ve traveled on after we encountered a few days of rough weather, neither of us suffers from motion sickness but there were onboard reports of our fellow travelers struggling with the conditions. Our advice would be to take a sea legs tablet the day before you depart and keep taking them for the remainder of your cruise if you’re concerned about seasickness. We had a balcony room on deck 10 and the condition of the room had lost a bit of its gloss from new and could do with a refresh up. Still, it was very clean, and our room Stewart’s were amazing at keeping it spotless. Again, the Aria is not five stars and we spent very little time in our cabin anyway. The restaurants and bars have faired better and still retain a lot of the original shine. Dining; This is where we feel that the Aria has been unfairly slammed the most in online reviews, so we took special note of what was on offer. The Pantry, is where you can eat as much as you like pretty much when you like and has a good selection on café type food it looked well stocked and clean we only had one quick lunch here and it seemed to be on par with other cafes that we’ve grabbed a quick bite at when in a hurry. In short nothing spectacular but by no means bad. The Waterfront restaurant is where you can dine for all three meals on sea days and has a varied menu with great service. We tried a bit of everything, and it was nicely prepared if slightly lacking in imagination. Again, they’re preparing a lot of meals and dealing with a lot of dietary needs, so we gave them a solid 7 for food and a 10 for service. Angelo’s is one of the two specialty restaurants onboard the Aria that is included in your fare and is well worth a visit. We dined there twice and sampled both menus A and menu B. Angelo’s has beautiful décor and good service. We gave Angelo’s an 8 for food and an 8 for the overall dining experience. The Dragon Lady; “Wow” This is not what we expected when we paid our fare, we would have to rate Dragon Lady as one of the best restaurants that we’ve dined at. This is qualified by over forty years of combined experience in the hospitality and service sectors. We gave menu A, a well-deserved 10 and Menu B a solid 8. Service was exceptional. We dined there on four occasions and would’ve gladly eaten there every night. This is the best GF menu that we’ve ever seen, anywhere! Just needs another GF dessert option on menu B. Salt Grill by Luke Mangan; This is billed as the best dining experience onboard P&O and is the only place where you have to pay an additional surcharge so we were looking forward to something special and at the risk of upsetting our Aussie brothers and sisters we were underwhelmed with both the menu and the service. The food is good, it’s just not as good as it’s hyped up to be and we found the service to be slightly arrogant. In fairness, I do have a GF diet so maybe some of the ingredients had to be removed from the dishes, but this wasn’t an issue elsewhere on Aria. We gave Salt Grill a 7 for the food and a 7 for service. Entertainment; this is where the Pacific Aria shines as the production shows held in the Marquee are world-class with slick choreography and singing which is supported by great lighting and sound. Our favorite was Johnny Balance the Comedian Magician who had us laughing so much that it hurt. Name that tune with Georgie, Cruise Director Cole’s morning Trivia, Bingo with Cameron, Pacific Popstar and the riotous Rock the Room were some of the other standouts for us. Unfortunately, the Ocean Bar is just not big enough for all of those wanting to participate in the fun. This is also where the Aria fell short with the themed parties that were a bit of a let down as we had visions of us dancing the night away in a grand setting, but full marks must go to Cole and his wonderful team. If you can’t find something fun to do on the Aria, we would suggest that you check your pulse. Music and Bars; There is a range of theme bars with matched live music that is of a high standard our favorites were Kawai and Ian Berry, but they were all great. As far as the bars go the Blue Room was the standout for us due to the excellent service and late-night coffees. It’s a great place to chill out reading with a premium coffee during the day or to enjoy live music and a cocktail in the evening. We would also like to rebuff the online nonsense regarding short poured drinks as the drinks that we watched being made were always prepared using the correct standard measures. Bar hygiene was also of a very high standard. We weren’t cruising with any children of our own and there was plenty on board, but we hardly ever saw them we can only assume that they were locked away in the engine room or having the time of their lives in the kid’s clubs and pools. Shore excursions; These were of an acceptable standard for us but we would suggest that P&O send some undercover team along from time to time to make sure that standards are being maintained our tour guides were great on the bus but left us to our devices once we arrived at our destinations. We found a lot more was on offer once we moved away from the group and went exploring on our own. The standout was the amazing cultural shows and singing. The only bad point was the tender trip into Port Denarau which took an hour in very hot and humid conditions. Overall, we had a great time cruising with P&O and would do it again on one of their bigger ships but in saying that the letdowns due to the size and age of Pacific Aria were expertly papered over by the outstanding crew. Pacific Aria is still a fun place to spend a value-packed holiday and a great introduction into the world of cruising. David and Gaylene, Motueka NZ. Read Less
Sail Date July 2019
Having been on an earlier cruise on the Pacific Jewel we decided to do a longer cruise on the Pacific Aria. The ship was smaller and more intimate than the Jewel but parts were quite dated and we noticed an almost musty smell in our cabin. ... Read More
Having been on an earlier cruise on the Pacific Jewel we decided to do a longer cruise on the Pacific Aria. The ship was smaller and more intimate than the Jewel but parts were quite dated and we noticed an almost musty smell in our cabin. The service could not be faulted from the housekeeping staff, the entertainment, the restaurants and we felt the food was superior in the Waterfront to previous although not so keen on the pantry food. We were fortunate enough to be gifted a lunch at Luke Mangins Salt Grill and the steaks were absolutely the best we have ever had and would give them a 10+ We felt this ship being smaller was more rockier than previous but it may have been due to the weather. Special thanks to our Room Stewards Viddy and Elmer for helping us and making our stay just that ore special with their service. Read Less
Sail Date June 2019
We chose this cruise as we had never been to Vanuatu before and this was the only cruise line which departs Auckland for this destination. We also have done two previous P&O cruises which have been ok. However the standards have ... Read More
We chose this cruise as we had never been to Vanuatu before and this was the only cruise line which departs Auckland for this destination. We also have done two previous P&O cruises which have been ok. However the standards have dropped with much cheaper food lines. You can definitely see where cut backs have been made to the food which is presented. This was very dissapointing and would possibly prevent us from sailing with P&O in the future. Even in the sit down dining restaurants it was difficult to find something descent to eat. We also thought the ship could do with a good scrub down. The main viewing windows on the ship in the dining areas & restaurants were green from algie and looked disgusting. Surely there must be a way these can be cleaned as they bought the whole ship standard down. The staff were all pretty good though. Read Less
Sail Date June 2019
This was a last minute booking as it fitted with time off work and was inexpensive. We are Elite on Princess but have cruised with P&O several years ago and were not expecting it to be of the same standard, however we were ... Read More
This was a last minute booking as it fitted with time off work and was inexpensive. We are Elite on Princess but have cruised with P&O several years ago and were not expecting it to be of the same standard, however we were pleasantly surprised. The ship is small so easy to find your way around and very nice inside, quite different to other ships we have been on, more like a modern Hotel. Our room was a ocean view on deck 4, all we could get at that late stage, but it was quite large compared to some of the rooms we have been in on other ships. The only issue was machinery noises from below at night and the air conditioning that had a mind of its own and no matter where the controls were set varied between freezing cold and hot. We normally take the traditional dining option on Princess but did enjoy the options of the different dining rooms - Angelo's, Dragon Lady and the Waterfront. The food was what you can expect on a cruise ship and remember it is not expensive. Some meals were very good and some not so good. It was necessary to book well in advance if you wanted a specific time, in order to see the shows and while this was ok on a short cruise we would still prefer the Traditional dining option - same time, same table, same people, same waiters on a longer cruise. There was no shortage of variety as although the menus were quite small they changed every 4 days. We only ate in the Pantry at lunchtime and breakfast on shore days when we had early starts. There was a huge variety to choose from and generally the food was good. It was a little disjointed though having to go to different stations to put a meal together. Best to find a table then check out what you want, and then get to the stations with the longest queues first otherwise the hot food will be cold. The entertainment was excellent, the production shows, guest artists and live music was as good as any we have seen on a cruise ship. Sideshow alley, the magician/singer duo, and the Hawaiian Comedian were stand outs. Embarkation and disembarkation was very well organised, as good as we have come across. The Tendering process was poor, we gave up in Lifou after waiting over 1 1/2 hrs in the morning. And when I finally went ashore in the afternoon it took over 2 hrs from the time I joined the queue for the return journey, all the time standing in pouring rain - not pleasant. It is a small ship and therefore there are not the facilities we are used to. There is no hot tub in the adults area and as the main pools were freezing cold the two hot tubs in the main pool area were always full of children. It was the school holidays and we understood that the capacity of children allowed on board was maxed out. There are no wine lists in the bars - only in the restaurants and although there was a good range of wine in the restaurants it was very limited in the bars and there was different availability in the different bars. Bottled wine was in the $30 to $60 range with reds in Angelo's generally more reasonable than a good Chardonnay anywhere on the ship. It was good to see the ships security policing the R18 shows and adults only areas and crew removing towels from loungers that had been left by lazy and thoughtless passengers. The Unesco Heritage site snorkelling trip in Noumea was a highlight despite poor weather conditions. Expensive but well worth it, one of the best snorkelling sites we have been to in many years. Sharks, turtles, lots of tropical fish both small and large, moray eels and great coral. Having a guide with us made it feel much safer and they knew the best spots to go to. On a sunny day this would be stunning!! The shore excursion to Mare was also good, nice beach with easy swim to some coral reefs with some brightly coloured tropical fish. Due to poor weather we did not get to visit Mystery Island. Overall a good cruise and certainly value for money. Read Less
Sail Date April 2019
We went on this 3 day cruise to try a short cruise with P&O to see if we liked cruising ...we were on level 6. We had a leak outside our door ..which the cleaners explained was from a plumbing pipe from the upper stories bathroom ... Read More
We went on this 3 day cruise to try a short cruise with P&O to see if we liked cruising ...we were on level 6. We had a leak outside our door ..which the cleaners explained was from a plumbing pipe from the upper stories bathroom .."rusty pipes" he said "old ship" "P&O sell soon!" They put some plastic down on the floor ..so I guess that fixed that?! The staff were friendly and helpful ..all except a couple of control freaks that were no fun at all. But then when you work long hours for 8 months with no day off you probably would get a little bit short tempered with guests! The food was tasteless and cheap ,,smelly fishy fish and coloured sugar cakes. The entertainment was quite good with comedian "Garry Who" giving us a laugh the first night ..the second night the show was canceled because of technical issues (maybe the leaky pipes were dripping into the microphones?) BINGO with Michael was fun but when your paying $30 a ticket you would want it to be! I paid $30NZ for 8 x 1.5Ltr bottles of water to be in the cabin on arrival, but we had to ask for them and we only got 6 bottles, so they were 6 very expensive bottles of water. Be wary when you get your account ..P&O add a "P & O Partnership Charity Donation" ..which was $1 per passenger AUS $ which is $1.53 NZD ..which adds up to around $2500 that P&O make from every guest on every trip for nothing??? When I got home I called P&O questioning this, as I did not authorize any charity payment to come off my card, so they are refunding this ...but I wonder how many other guests question this? Read Less
Sail Date August 2018
we enjoyed so mch the staff n crew members were just soo amazing always greeting u with a smile n ready to help . we loved the food n drinks n the entertainment .there is soo mch to do .even the kids were kept busy with lots of activities ... Read More
we enjoyed so mch the staff n crew members were just soo amazing always greeting u with a smile n ready to help . we loved the food n drinks n the entertainment .there is soo mch to do .even the kids were kept busy with lots of activities on board.we went to waterfront restaurant abd as it was my dads birthday they brought a cake with candles n sang a birthday song for him made us feel soo special .definitely will recommend to others to go and enjoy with family .thanks to all the staffs again also to the room attendants jun and joel i think u guys were just awesome .our kids enjoyed the jaccuzzi and the pools .our overall experience was just awesome and amazing .we would plan another one soon this time for longer period of time .maybe a trip to fijji islands or Vanuatu would be fun Read Less
Sail Date August 2018
For this review I shall cover the dining, the cabin, the staff and the activities/entertainment on the P&O cruise ship Pacific Jewel. Starting with the dining, you have three choices. The Waterfront Restaurant, the Pantry, ... Read More
For this review I shall cover the dining, the cabin, the staff and the activities/entertainment on the P&O cruise ship Pacific Jewel. Starting with the dining, you have three choices. The Waterfront Restaurant, the Pantry, and the extra charge restaurants. The Waterfront Restaurant The menu consists of four sections. The entrees, mains, With A Twist (an item can be served as an entrée or main) and INDULGE. Dessert menus are separate. I have included a photos from a leaflet headed “Your DINING Choices”, which was in the compendium of information for the Pacific Jewel cruise ship, and photos of two sections of a typical menu (“With a Twist) and (INDULGE). In “Your DINING Choices” under the heading “Free Included in Your Cruise Fare” the Waterfront restaurant claims an extensive range of a la carte menu items, a menu that changes daily, and a sophisticated selection of both classic dishes and cutting edge cuisine. This is a blatant fabrication. First, the menu did change, but not daily. There were never more than three items to choose from in any section (except “INDULGE” - more on that later). Secondly, almost every main was pasta, chicken or fish, or some commonplace dish like beef pot roast, chicken lasagne, or sausage rolls (yes, sausage rolls), flank steak. A typical dinner might be meat balls, or meat loaf or sliders on a large portion of some form of potatoes, rice, or pasta. Vegetables were available, but they were never served with the meal unless you asked for them. This is cutting edge cuisine? I had fish for one meal and squid for another. Both had a strong odour, usually caused by being stored too long. When you put your nose next to a fresh fish, all you should smell is the sea or no odour at all. Cooking will not cause a fish to have an odour unless you cook it in stale oil. But what about the “INDULGE” section of the menu? Steak tartare for an entrée, double aged York Sirloin Steak, or Lobster Tail Tempura? This may not be cutting edge, but it certainly sounds tempting. But Wait! There’s more! The steak tartare entrée is an extra $8.00AUD and the sirloin steak is an extra $19.00AUD. The lobster tail tempura is only $29.00AUD. Hang on! Where have I got it wrong? The Dining Choices leaflet said “Free Included in Your Cruise Fare” and the first item under that is the Waterfront Restaurant. There is no mention of extra charges for anything in the Waterfront restaurant. I think the daily menus for the Waterfront restaurant are for the most part boring and bland and I suspect that they are that way for two reasons. One, the ingredients are cheap, and two, if you want the truly nice food that their advertising promises on your cruise holiday, you have to pay more. This can add a significant cost to your budget. The dessert menu was no different. If you wanted something less banal you could pay $9.00AUD for the fruit pavlova. It did, however, give me the best laugh I have had in a long time. In the daily selection of the dessert menu was listed “Specialty Ice Cream”. When I asked what the specialty ice creams were, the response was “Chocolate, Vanilla and Strawberry”. If you want something besides chocolate, vanilla and strawberry there is an ice cream kiosk (not in the restaurant) where you can get a single dip for only $5.00AUD. Yep, that’s right. $5.00 for one dip. Be sure you avoid your kids spotting this place. The Extra Charge Restaurants Like most cruise ships, the P&O does offer dining choices if you want something extra and are willing to pay extra for it. The P&O has four: Salt Grill (celebrity chef dining), The Grill (al fresco burgers, pizza’s, pies and chips), Chef’s Table (very expensive degustation with wine pairings), and Shell & Bones (seafood and grill). We did not use the extra charge restaurants so I cannot say anything other than that they are available. The Pantry The Pantry is a food court style of service from seven kiosks in a horse shoe arrangement around the aft end of the ship. Seating is organized on the outside of the food service area. We ate all our dinner meals in the Waterfront restaurant, so cannot say what the food was like for dinner in the Pantry, but I was told that they served the same thing as the restaurant. We ate our lunches at the Pantry. Each of the food kiosks are named. Stix (Asian noodles, rice and stir fry - usually chicken), Kettle & Bun (Soup - one choice, sandwiches - two choices), Mexican (Taco or Wrap), Hook’s Fish & Chips (F&C, squid, seafood Paella), Curry House (bread, usually one Indian dish). And lastly, the Fat Cow. They claim roasts of chicken, leg of lamb, pork, beef, ham. I absolutely never saw a piece of ham, roasted or otherwise, on offer for the whole 10-day cruise at any meal in any location. Likewise I never saw a pork roast (I would have had it - love crackling), or beef roast, though it may be possible that after day after day of chicken on offer I quit stopping at the Fat Cow and may possibly have missed something. One thing about that, you could be sure that if you missed something one day, it would probably be there tomorrow as the menu seldom changed. Each kiosk offers their food in different dishware. For instance, soup would naturally be served in a bowl. A sandwich on a saucer sized plate. Fish and chips are served in a wire basket lined with faux newspaper. Others serve with a dinner size plate, and desserts are presented in a small bowl. So what’s the big deal? Simply this. You only have two hands. There are no trays - none. If you want, say, soup and sandwich and a cup of coffee, that’s two trips to your table. One to deliver the soup and sandwich and one to fetch the coffee and return. Then you might want some dessert. That’s another trip. If you are like most cruisers you want to sample a bit of this and a bit of that. After all, this is your chance to try something or have something you might not cook at home. But you have to work for it. And if you can, imagine someone who uses a walking stick to help get around, and has only one hand to hold something. Remember, no trays. Oh, almost forgot. The silverware is wrapped in a cloth serviette and holding it in your hand makes it difficult to hold anything else in that hand. I put it in my pocket, but the ladies don’t always have pockets. So to summarize, the Pantry may be the most hygienic way to serve food (you can’t serve yourself like you could in a smorgasbord style) but it is terribly inefficient and frustrating to the diner. Everything, absolutely everything, is self serve. No staff to fill your water glass, fetch a cup of tea or coffee, or to help you with your food to your table. No trays. And the food is plebeian. Hardly the culinary adventure or deferential treatment you expect on a cruise holiday. The Staff Every staff member we had any thing to do with was absolutely marvellous. Friendly, helpful, always a happy greeting. The cabin staff added a few moments of humour with their “towel art”. A dog, peacock, monkey, etc. Photos attached. It was nice that a few of the staff remembered us from previous cruises (even on another cruise ship). Activities/Entertainment For the evenings “shows” the level of quality can best be described as the performers were either on their way up or down. Primarily solo singers, musician, magician. A gym is available and is included in the cruise cost, but special classes could attract a cost. There are special areas and activities for kids, and they are separated by age in three groups. I overheard (more than once) how it was hard to get the kids to leave to go for a meal, and they wanted to go back asap. My travel agent told me that P&O limits the number of kids that they will take on any given cruise, probably so they can keep a minder/child ratio for most effective results. Sounds like they have got it spot on with the kiddies. Other activities, e.g., the casino, bingo, trivia quizzes are pretty much standard on all cruise ships we have been on. Movies in the cabin were very limited. There were many movies on deck twelve, usually billed as movies under the stars, but these were mostly shown during the day. Not ideal lighting conditions, and the viewing is from deck chairs around the swimming pool. An open area is not an ideal venue for good acoustics so the sound suffers. Dialogue can be lost when someone shouts or screams (as kids do when they play in the pool), or even adults talking in a loud voice as they pass by. So, would I recommend a P&O cruise on the Pacific Jewel? Only if it is on their absolutely must do bucket list and they cannot afford to book another cruise line. For anyone else I would want to make sure they knew what was really included, the quality of what’s included, and the extra costs that can be involved. Read Less
Sail Date July 2018
everyone said you will love it, so much to do, do as little or as much as you want... for the $4000 we paid we should have complained about the two beds pushed together and the extraordinal rock. My husband is a fisherman and it made ... Read More
everyone said you will love it, so much to do, do as little or as much as you want... for the $4000 we paid we should have complained about the two beds pushed together and the extraordinal rock. My husband is a fisherman and it made him queasy. The ship is dated the Waterfront restaurant very average. Overpriced wine and limited choice, watered down cocktails and dark dingy bar areas. Entertain makes upthe score, the music was excellent, comedian so funnny, theme nights a good laugh. Very loud cruise director with a sense of purpose... The spa was reasonably price, I had my hair cut and coloured the cut was lop sided. Colour not what I asked. Elimis products ... well agin for the $3000 we spent on body cleansing and we do feel better, no weight loss, body shrinking baths I havent lost a centermetre, face products very nice. Sorry PNO you didn't do it for me. Read Less
Sail Date July 2018
Yes I know I said we would never go back on the Jewel unless it was free... but this cruise was SO cheap we couldn't resist! Ha ha. And boy are we glad we did! We paid NZ$800 (twin share) for 10 nights to Fiji and Tonga and also ... Read More
Yes I know I said we would never go back on the Jewel unless it was free... but this cruise was SO cheap we couldn't resist! Ha ha. And boy are we glad we did! We paid NZ$800 (twin share) for 10 nights to Fiji and Tonga and also had around $250 of freebies each (inc AUD$100 room credit, free Wifi, free $5 icecream daily each, free dinner at Salt Grill for 2, free soft drinks package each) plus a discounted drinks package for $33 p/day p/person discounted down from $79. How can you say no with that kind of past passenger offer? That was through an email promo through P & O. And aimed at Past Passengers. We booked directly through the P & O NZ website. And we got a room upgrade from the cheapest interior to an interior room on 11 just a few steps away from Oasis. So no balcony required for us, we just went to Oasis when we wanted to sit outside. This cruise was fabulous. SO much better than the one in May! It seemed like all of the issues we had were addressed. Every.single.one. Unbelievable. And the food was warm and hot! And not overcooked! Yay! (read my earlier review on here). Staff were all great. Especially the ones in the Cafe on 12. Eager and helpful. A huge turnaround from the last cruise on the Jewel. The Oasis didn't smell like an old unwashed Dim Sum restaurant either! Auckland is such a breeze for embarkation and disembarkation. The staff work very hard to ensure a stress free and easy process. Full credit to them. We had no issues. But my nice new suitcase has a massive dent but these things happen. I can't believe how different this cruise was from the last one. We were so apprehensive as the last one was *really* awful. Seriously. Our faith has been restored and can't wait to go on another again. Tours: We did one tour in Tonga. The half day one to the other side of the island of Nuku'Alofa. Was around $49 each from memory. Went to a resort. Was pretty basic (no pool) however we saw numerous humpbacks jumping and breaching from the shoreline. Was amazing. Far away but you could still see them quite well. Take binoculars and take a snack with you as chips were like $10 a pack from the bar there. Read Less
Sail Date July 2018
This was our second P&O cruise, the last one we left from Brisbane, so this was the first out of NZ. We loved everything about this cruise the staff were amazing...big shout out to our waiter Christian and our room stewards Budi And ... Read More
This was our second P&O cruise, the last one we left from Brisbane, so this was the first out of NZ. We loved everything about this cruise the staff were amazing...big shout out to our waiter Christian and our room stewards Budi And Laos who were all awesome. The Pantry was different to the buffet on our last cruise, we were happy with it. The Waterfront was as great as the last cruise, awesome service and amazing food. The shows put on by the Pacific Entertainers in the Marquee were just fantastic. These people are so talented they are almost wasted at sea. The Rock Show was my favourite but there really is no end to their talents and I loved every show they put on. Bobbie, the cruise director and Danny were also great entertainement....both were extremely comical and also very friendly. We had the alcohol package which we didn’t have last cruise and it’s a must if you tend to spend a bit on the bar. We wouldn’t cruise again without it...no shock bill at the end.we treated ourselves to a massage at the spa....very pricey, but we put our on board credit towards it to soften the blow. It was a wee indulgence on our part, but worth every penny. Although my husband and I cruised alone, we met some terrific people in the ten days at sea, some who have become good friends. So all of us have taken away some great memories of our time on the Jewel and cannot wait to cruise with P&O again in the future. Read Less
Sail Date July 2018
We did this cruise to escape the winter in New Zealand. We are a middle aged couple. We have no children. This was our second cruise. The first was last year on Queen Victoria and going along the adriatic coast. This one was cruising ... Read More
We did this cruise to escape the winter in New Zealand. We are a middle aged couple. We have no children. This was our second cruise. The first was last year on Queen Victoria and going along the adriatic coast. This one was cruising around Fiji and Tonga. We enjoyed the ship itself. We ate more often in the Waterfront restaurant as we preferred being waited on. The service was good and so were the meals. The shows were fantastic. The seven sins was memorable. I bought the $199 entertainment package. Which included salt and grill meal. a bottle of champagne. Photo, Canapes every night. This deal was worth it. Salt and grill is fantastic. We couldn't eat it all. I had bought the wine and cheese package and the wine and fruit package. The shock was in finding that they were delivered all at once. Not spaced out over 10 days. I had bought water bottles to 6 for $20 and water is important. We didn't book any excursions. My experience last year in Europe was that they are expensive and not always what you want to do in an area. Our call at Suva..was entertaining to get on the bus there when you did not have too. You could walk off there and be in a shopping district. I got bored as although the market was interesting you can't take food on board. So I was about to go back to the ship when a taxi driver approached and offered to take me around the island for 2 hours for $40 NZ. Deal done. It was a good trip too. We did a similar thing in capital of Tonga. There the taxi drivers expect to be paid $200 US dollars so we bypassed them. We found to our couples and shared the expense of a taxi around Tonga and that was worth it. We saw all the sights. Captain Cook landing and Abel Tasman and more. My husband got sick on the way back from Tonga. He started having breathing problems. He was in the hospital on the ship. They gave him the best of care there. He had water of the lungs and heart failure. Now recovering back in NZ. It was $12,000 for 36 hours care. It has to be paid before you leave the ship. Waiting to hear from insurance. This was caused by a couple of infections. Still my experience is still positive with the ship. I will be back on this ship for the food and wine and the comedy one coming up. Read Less
Sail Date July 2018
After reading a lot of reviews about how bad P&O are we decided to give them a go and were we in for a surprise. Just did the 15-day June cruise on Pacific Jewel to the islands from Auckland and we are happy to say, they did it better ... Read More
After reading a lot of reviews about how bad P&O are we decided to give them a go and were we in for a surprise. Just did the 15-day June cruise on Pacific Jewel to the islands from Auckland and we are happy to say, they did it better than Princess and RCCL. We are elite members with Princess and Platinum with RCCL. First, the cons. At 28yrs she is showing her age and the recent refit has not done enough to bring her back to her former glory. There is still evidence of worn décor and bad paint work. The cabin floor is uneven, the carpet is badly laid and there are patches around the balcony door. It’s annoying having to pay for the extras you get free with other cruise companies and the tender process is long with average 1hr wait times and long runs to shore. The menu in the dining room is simple and repetitive and had charges for some dishes. Now the pros. She may be old but she is a sturdy sea boat and handled the conditions well. The cabin had none of the squeaks and groans you get on more modern ships, there is plenty of storage and has a nice big shower with good water pressure. Our cabin stewards, Rhula & Carolina are great. They really looked after us and having little daily quotes on our mirror added a nice touch. The food in the dining room, while simple, was good. Our table waiters, Kirby & Little John are also great, Always a smile and friendly. The Pantry food was also good. We had experienced a Noro Virus outbreak on a previous cruise and having it served made us feel a bit safer. The entertainment was fabulous with many great musicians including Santiago Periotti, Lucky May and Light & Rhythm. We had seven different parties that were a lot of fun and the entertainment staff stayed to the end, unlike other companies where they tended to quietly slip away part way through. The edge program, while a little pricey was a lot of fun and worth doing. Climbing the rear stack or flying over the upper deck in the middle of the ocean, nice. Generally, the crew were good and friendly. Getting to the ship was easy. We parked our car in the Downtown carpark and walked across the road and on to the ship. From the time we parked to the time we were in our cabin, about a 1/2hr. It cost $356.00 to park and no waiting. At the end of the cruise we got off the boat at 7.30am and were home by 10. We live in Hamilton, about 2hrs drive and a shuttle would have cost $350 return for two with a lot of inconvenience, so, well worth it. A couple of issues for P&O. Drop the extra charges and add a loyalty program, otherwise, a great experience and we have booked another two cruises with P&O for next year. Thanks P&O you put my concerns to rest. Read Less
Sail Date June 2018
My daughter, grandson and I recently went on another short break cruise out of Auckland. We did this cruise last year and loved it so decided to go again and were especially looking forward to seeing the recent renovations onboard. ... Read More
My daughter, grandson and I recently went on another short break cruise out of Auckland. We did this cruise last year and loved it so decided to go again and were especially looking forward to seeing the recent renovations onboard. We got a mini suite again but this time but on the opposite side of the ship as our last room was a bit noisy in the evening as it was under the Grill. This time we were under Shell and Bones and it was very quiet - no problem at all with any noise. (Last room was 11164, this time 11163). Food was really good in both Waterfront Restaurant and the Pantry. We had breakfast every morning at the Waterfront and found this to be very relaxing. We had two evening meals in the Waterfront and one in the Pantry - all enjoyable. We actually got a table early in the Pantry before it opened and that made for a much more relaxed dinner there. My grandson (12) again loved the HQ kids club and spent a lot of time there. We did the gatsby dance lesson and that was great fun. We also walked around the entire ship and only used the lift once, on formal night. My exercise tracker showed that I'd walked up over 120 flights of stairs in three days so I was happy with that given that I'm 61. I must mention the shows which were much better than last time. The production and staging was fantastic and we absolutely loved them. Our room steward was wonderful and made up the sofa bed each night and then back to a sofa for daytime - something that didn't happen on the last cruise. We also had really good bathroom supplies including beautiful top brand body lotion, shampoo and conditioner etc. Last time we didn't get these quality products. We didn't find any hard sell or having to pay extra for everything (as was said in previous reviews). We enjoyed the trivia quizzes and other free entertainment put on for us. It was a great surprise as well to find we could buy unlimited wifi for only $19 for the three days. Great to keep in touch with family while away. Overall we really couldn't fault our cruise. Yes the Jewel is getting an older ship but it is generally in great condition for a short cruise out of Auckland. So much so that my daughter and her husband are off again in July and my husband and I in August. Read Less
Sail Date June 2018
A review (and attached experience) is always going to be subjective. We just returned from this 3 day cruise and we had a ball. What made this an "Excellent" cruise was that P&O met or exceeded our expectations (which were ... Read More
A review (and attached experience) is always going to be subjective. We just returned from this 3 day cruise and we had a ball. What made this an "Excellent" cruise was that P&O met or exceeded our expectations (which were pretty average from the outset) and the areas that were exceeded were very pleasantly surprising. I was surprised to find that I could sit out on deck and enjoy the sun on my face, live music, and the marvelous view of the wake receding into the distance in the middle of winter just a days travel out of Auckland. We enjoyed the shows and musician's very much. All the performers worked hard and had skill. The shows were not the usual over-hyped or over-the-hill affairs and emphasized great production value and entertainment to really good effect. The impression was that the dancers and singers cared about their craft, and it made the shows really enjoyable. The staff were universally friendly (if not super formal) and a complaint about cabin noise was actually followed up on. Food was as expected (mediocre) but the Salt Grill was the real McCoy. I highly recommend having a dinner there. Probably the best value for money on the ship. We enjoyed travelling with fellow Kiwis, which meant the entertainment could be pitched right and a sort of camaraderie built by the end. Thank you P&O. We would definitely cruise with you again. My advice to people considering P&O is know what you are buying. Don't expect what would cost twice as much from another cruise line and don't pay a premium price. The mini-suite was fine for what we paid (walls are thin and you will hear the deck chairs being moved about), but remember most of your cruise experience will happen outside your cabin. Suggestions for P&O: Chocolate chip cookies and popcorn with outdoor movie in the evening please; and OMG I would have paid $200 for a bottle of bad Rum instead of endlessly chasing moderate inebriation with weak cocktails. Read Less
Sail Date June 2018
I have just returned from an 8 night Fiji Experience Cruise on the Pacific Jewel (me + my two kids, 6 & 8 along with other family & friends) and I have to say that overall it was a wonderful experience. The staff were very friendly ... Read More
I have just returned from an 8 night Fiji Experience Cruise on the Pacific Jewel (me + my two kids, 6 & 8 along with other family & friends) and I have to say that overall it was a wonderful experience. The staff were very friendly & welcoming, the food & entertainment was great and the overall atmosphere fantastic. The rooms are a little dated (3 star) but well maintained and well laid out. Plenty of storage space (so many draws!). The common areas have recently been renovated & look great! The food in the Pantry (think buffet) was ok & I always found something I liked – it’s not gourmet food by any stretch of the imagination – I would place it slightly above food court. We choose to have dinner at the Waterfront restaurant most nights and the food there was great. On the first night the kids even managed to see a pod of Dolphins alongside the ship as they ate which was a great surprise for them. A big shout out to our waitress ‘Shelia’ who was fantastic with the kids. Despite having a large table of 11 of us to contend with, she managed to find time to show them an amazing card trick (I still have no idea how she did it!). I would also like to give a big shout out to Ria who works at the ‘Sugar bar’ in the Pantry. She was fantastic with my son (6) & always kept an eye out for him to make sure he was served – they became great friends & my son was very sad when he had to say goodbye. Also Bobbi, the Cruise Director, was amazing with him on Gatsby night. She danced with him for ages and made it a really special & memorable night for him – he was sad that he didn’t get to say goodbye to her as she made quite the impact! All in all a great experience & perfect for families. From kids club to activities to the evening shows there was always something to do. I went as a solo parent and it was great for me as well as I could get some ‘downtime’ when the kids were in kids club. No idea why there are so many negative reviews - would definitely recommend!! Read Less
Sail Date June 2018
I chose this cruise because it was outside of school holidays and looked like it would give me a few days of rest and relaxation for for a reasonable price. The ship was swarming with kids. I must say I was extremely disappointed. ... Read More
I chose this cruise because it was outside of school holidays and looked like it would give me a few days of rest and relaxation for for a reasonable price. The ship was swarming with kids. I must say I was extremely disappointed. This is my third cruise and the worst of the three. There are five different restaurants/dining facilities on this ship but only two are included in the fare price. In the waterfront restaurant (the one with table service) the servings are disgustingly small and although you can order as many servings as you like it ruins the ambience to have to order two or three servings just to get a reasonable serving. If a steak is preferred then there is another $20 charge. Lobster is another $25. The “pantry” restaurant is a free for all buffet but is not self service. The food is cooked then put into trays for serving by the staff. It is cooked and if it is not eaten immediately it sits until it is cold and tough. Poached eggs can be bounced around the restaurant. There were several Chinese passengers but very few of them ate the Chinese food. The food was basically the same everyday, although one lunch had roast lamb but this had been sitting so long it was cold. There is a dress standard on cruise ships but this was not enforced. It was common to be sitting down for dinner with someone in bare feet, shorts and singlet, some diners also wore hoodies. Fair enough they are on holiday, but so was I. Bar service was only just acceptable, whilst the stewards were generally pretty good sometime they would be missing in action - even when the bar was quiet. Some of the staff behind the bars were in a world of their own and didn't seem too interested in the paying customer. I had to ask the cabin steward to change my sheets. The sheets and pillow cases had tiny cotton buds on them (not sure what they’re called). There was a tear in the valance, tatty threads on the chair in the cabin, general tackiness. The nightly shows in the auditorium were much of a muchness same five singers doing slightly different routines. Couple of comedians one very good the other average. The staff night was probably the best of the lot and they did it for free. Every seminar ended with the presenter trying to sell something. Generally this was the worst cruise I have been on and I will not cruise with P & O again until they can wake their ideas up. The four separate stops in Vanuatu were excellent. Read Less
Sail Date May 2018
This ship is tired. They charge for everything they can think of.Do not recommend.No dress standards at all. Though staff in dining room and cabin,s do their best,the ship is past it,s use by date. The cabin 10156 was tired but kept ... Read More
This ship is tired. They charge for everything they can think of.Do not recommend.No dress standards at all. Though staff in dining room and cabin,s do their best,the ship is past it,s use by date. The cabin 10156 was tired but kept clean. The balcony was the smallest we have ever had,there is no way you could sit facing out to sea as it was so narrow. The beds were very hard and one lumpy There was little to no sound proofing between cabins and one side of us had noises up to 2 am some nights Dining room was acceptable with the staff working hard Entertainment in the main show room was standard cruise fare,but the entertainment else where was not the best . We do no ship tours ,the islands were easy to do your own thing . Everything was over priced and they charge for most things they can think of . Kids often out of control in the main dining room Read Less
Sail Date May 2018
Just to preface this review, we had previously cruised on the P & O Pacific Dawn 8 months ago out of Brisbane (Balcony room) on the 7 night Island Hopper and could not fault anything. It was brilliant. This time we chose to splash ... Read More
Just to preface this review, we had previously cruised on the P & O Pacific Dawn 8 months ago out of Brisbane (Balcony room) on the 7 night Island Hopper and could not fault anything. It was brilliant. This time we chose to splash out on a Mini Suite and convinced our parents to try a cruise for the first time. So they booked a Suite too. We sailed on an 8 nighter to Fiji. From day 1 we couldn't sleep. We had the pleasure of having bins and loungers and various other items stored directly above our room on 12. It was SO noisy. You could hear constant thumping, people running, chairs scraping. Sometimes late at night and every single morning like clockwork just before 6am. During the day it was too noisy to take a nap. Our Room Stewards were nice but a little inefficient. We had to repeatedly ask for beach towels as after shore days we would leave them in the beach towel bins when coming back to the ship. We'd get back to our room to freshen up and then go up to 12 to swim or lounge around and we'd have to wait for 2 more towels. They should have just done them when they serviced our room each day. Also our room was only serviced in the afternoon so often there were plates outside our door for hours at a time. Despite us getting up and out at 6am lol. Bed was comfy though! Food was atrocious. Pantry had cockroaches running around where you get the sauces etc. Same food day in and day out. I don't think we ever had a warm meal either in the Pantry or Waterfront. It was constantly served cold or lukewarm. Even eggs being carried in from the kitchen and put directly on my plate were cold! And if you ordered any meat it was cooked so much that if you dropped it, it would have bounced from being over cooked! Waterfront was awful. However service there was fab. My parents are not fussy people and were seriously disappointed in the food, as were we. Their room on the other side of the ship than us, was under where chairs were moved every morning at 3am for over an hour so they didn't sleep well either. Oh and their A/C was faulty, then freezing, then didn't work at all, despite having someone come and look at it. The cocktails were so hit and miss it was not even worth having a drinks package, some were so gross and varied tremendously depending on who made them. One day I drank 5 Toblerone Cocktails in a short period of time and didn't even feel tiddly. It was like I had just drunk 5 chocolate shakes from McDonalds. The attitude of some of the staff members was quite indifferent. You'd be standing waiting for service at the bar and they'd take their time to even acknowledge you. Also the wait staff couldn't be found half the time to take your drink order so we gave up and just went to the bar ourselves. There were hardly any activities either. We resorted to trying to borrow a book from the library. But unlike the Dawn where it was an unlocked cupboard, the Jewel had a locked cupboard. So we'd go to this cupboard at the time advised but there would be no staff member in sight. This happened many many times. We left the book we actually managed to get at reception before disembarking because the person at the library was so unreliable. The music that they played repeatedly in the public areas (Pantry etc) drove us mad. The same few songs played over and over. As in like 5 songs. If I hear Katy Perry's 'Roar' again I will scream. Bad remakes of top 10 hits. Every day and night. We think they did it so people had their food and got out immediately. The music selection they had on the big screen on 12 was rubbish and inappropriate and SO loud we had to yell to each other so we could have a conversation. Kids were swimming in the Adults pool and nobody told them to get out. We retreated to the Oasis bar quite a bit but it stunk like an unwashed floor in the corner of a dodgy old Dim Sum restaurant and we got sick of having to get up off a lounger to get a drink as the waiter was more fond of chatting to passengers for long periods of time than taking drink orders. I could go on and on. It was SO blah. I just feel so gutted after our previous cruise being so great! What is P & O doing? My parents are never doing another cruise with P & O and we will not cruise on the Jewel again UNLESS it was free. lol. I contacted P & O with my feedback but haven't heard a word. Didn't expect to really. Go on this ship if you got your cruise at a bargain basement price, if your room is not on level 11, if you are with a bunch of people and you are going to be drinking and partying with so it doesn't matter if you sleep or not. If you want a relaxing time with great food, some tasty cocktails, excellent service and some quality sleep - give it a miss on the Jewel. Read Less
Sail Date May 2018
My first cruise. Escape to the warmth en route to Fiji for 8 days. Fun filled days, great food, (The Pantry and Waterfront Restaurant absolurely splendid. Wonderful resaurants - Chefs Table is a must; Island excursion's to ... Read More
My first cruise. Escape to the warmth en route to Fiji for 8 days. Fun filled days, great food, (The Pantry and Waterfront Restaurant absolurely splendid. Wonderful resaurants - Chefs Table is a must; Island excursion's to outer islands just wonderful. Dravuni Island tremendous. Tour operators were alot of fun. Loved the singing. Water warm. Nightlife greatest fun.- Gatsby Party and Back to School meant dressing up and great dancing. Great drinks. My cabin was very private and comfortable. Very clean. TV room reception ace. Thoroughly enjoyed the open air big movie screen, and The Cafe. The on board lectures were informative and very helpful eg acupuncture and posture lectures. It was fun attending the opening of the new on board Pandora Shop. Embarking and disembarking very organised. On board shopping great value. Great gift specials. Very kind and very helpful staff. Didn't want to come home! Saving for my next cruise. Read Less
Sail Date May 2018
This was a reasonably priced cruise recommended by a friend and our first cruise. We loved it and the staff were extremely courteous, helpful and friendly and couldn't do enough for us. Our disappointment was the fridge in our cabin ... Read More
This was a reasonably priced cruise recommended by a friend and our first cruise. We loved it and the staff were extremely courteous, helpful and friendly and couldn't do enough for us. Our disappointment was the fridge in our cabin was not working and could not be repaired and so we had no way of keeping our water cool as the ice bucket provided did not take the size of the water bottles. We received a mere $30 room credit for the inconvenience but we felt this was a bit poor as we couldn't even take any food back to our cabin that needed to be kept chilled. We would certainly do another cruise as it was so relaxing being waited on etc. We were very disappointed with the Waterfront Restaurant meals apart from the breakfast and it was only talking to other passengers who made us aware that you could order extras eg. fried tomatoes, extra bacon, marmalade or jam etc otherwise we wouldn't have known this. Would like to make special mention of the waiting staff at Shell and Bones, particularly Bruno, the Maitre'D, the lovely thin Indian waiter wearing a cap, and the dear Indian waitress (Judy?) who were very special and so welcoming and entertaining. You made our trip very special. We look forward to doing our next cruise sometime in the near future. Read Less
Sail Date May 2018
I took 18 elderly(70 up to 98) folk on the 4 day cruise as a real treat from our club. We choose the one that just went to sea as a lot had no passports and most importantly once on board it was safer than going to ports as 4 were on ... Read More
I took 18 elderly(70 up to 98) folk on the 4 day cruise as a real treat from our club. We choose the one that just went to sea as a lot had no passports and most importantly once on board it was safer than going to ports as 4 were on walkers. I found the staff were so helpful and pleasant BUT the ship was terrible. 1.No toilets on reception floor 5 th deck. 2.Shampoo ect in cabin were in big containers and some folk could not handle using them. 3.The food in the Waterfront restaurant was not pleasant mostly pasta last night I purchased a nice steak for dinner out of desparation. The selection (3) of food on the menu I felt was poor. 4.The plantation room food set up was terrible it was risky for the elderly as it is set up like a food stall area and you have to move from one to another to see selection and then stand in line to be served with children running around and folk dropping food fighting for this and that it is the worst I have ever seen. They only had one area to get it from. All other ships I have been on have had 2 smorgesboard areas to get your food from. By the time you got your food it was cold but the time you got back. I saw not trays either to carry your lunch back on and one place for utentsils. 5. There was no fresh fruit ie apples ,bananas .watermelon ect ect at all on board. I got the feeling this is a training ship as it was shabby rust appearing in places the showers ect. Though it was a great experiance for the folk that went I advise elderly to check the ships out before they go on and the Jewel give it a wide berth. P.S. Entertainment was wonderfull until the last night when a comedian it was the most disgusting performance of filth I have had to endure on any cruise I have been on the the ladies did not like it one bit the F & C words plus all the others and many groups of folk got up and left which he ridiculed it was the most discusting show I have ever had to sit through. God knows what the comedy cruise is like and glad we weren't on it. Read Less
Sail Date May 2018
We did 9 nights on the Pacific jewel to the south pacific. We had a great time! It was a great affordable holiday! The service was fantastic, the ship was very nice and well looked after. The live entertainment every night was excellent. ... Read More
We did 9 nights on the Pacific jewel to the south pacific. We had a great time! It was a great affordable holiday! The service was fantastic, the ship was very nice and well looked after. The live entertainment every night was excellent. The included in fare food was a bit hit and miss but good the majority of the time. The onboard restaurants we paid extra for were delicious! Well worth the money. We also got the premium drinks package and I think that is definitely a must do! As you don't have to worry about paying for drinks, you just swipe your cruise card. I think the experience you have on board is alot to do with your attitude, we went on with a positive attitude, not really knowing what to expect from our first cruise and we were pleasantly surprised with our trip. We will definitely be sailing with P&O again. Read Less
Sail Date April 2018
Have been cruising with P&O since 2010. First cruise was on the Pacific Pearl New Years cruise out of Auckland. Amazing, but had nothing to compare it with. In saying that compared to the cruise we took on the 7th April 2018 the Pearl ... Read More
Have been cruising with P&O since 2010. First cruise was on the Pacific Pearl New Years cruise out of Auckland. Amazing, but had nothing to compare it with. In saying that compared to the cruise we took on the 7th April 2018 the Pearl cruise was really really great! We have also cruised on Princess WOW what an amazing experience that was. Will be cruising with Princess in the future. I was surprised that the cost was almost the same between the two cruise lines. What a huge dissapointment this latest cruise was. We have taken approximately 9 cruises with P&O since 2010. This was, by far the worst ever. It’s been so “dumped down” that it’s no longer a place I want to be. The food, the staff, the attitude, the little extras, all gone. The waterfront restaurant, omg there’s a part in the menus you have to pay for if you want something a little extra! Unheard of. What are you doing P&O? The food in the waterfront was not up to scratch, wait time from the kitchen....long. The fact that we booked for 8pm and weren’t out of there till after 9.20 on most nights (we ended up going to the Pantry) never happend before. Had to shoot out of there so we could get to the Marguee to watch the show that started at 9.00 why 9.00 why not 9.30. Same with the movies on deck 12 why 9.00pm Everything overlapped like there was no thought put into anything. On wet windy nights why not play the movies in the Marquee theatre like you used to! As for the programs on the in cabin TV .... hopeless and took two days to get a TV guide so we knew what was on. I Don’t like the fact that we can no longer serve your selves at the Pantry. There were queues all over the place. Over all very dissapointing. Final straw was when we finally heard from the Captain, except we didn’t know it was the Captain as he didn’t bother to introduce himself! I think P&O you need to up your game. We were traveling with a couple who have been cruising with P&O since the Pacific Sky days, you’ve lost them as well. PS: our cabin stewards were good. Read Less
Sail Date April 2018
I read poor reviews before our cruise and prayed that they were being written by people with high high expectations. But sadly no.. they were bang on. Food was what shocked me the most. Cafes or even Mcdonalds is better in comparison. The ... Read More
I read poor reviews before our cruise and prayed that they were being written by people with high high expectations. But sadly no.. they were bang on. Food was what shocked me the most. Cafes or even Mcdonalds is better in comparison. The organisation of things were poorly executed. Especially for us as first time cruisers. Talked with so many other passengers who had similar complaints as well. The cost is highly overpriced, no good deals. The route this specific cruise took was just stupid and unfair giving only the left side of the ship all day sun. Even though it was a specific request to have the sun set view. The staff were 50 50 some nice, some miserable grumpy people. Tv was pathetic.. the channels the repeating movies the quality etc was just unreal. All in all i feel like months of excitement destroyed and money wasted. Gutted ill be trying princess next time as others in board suggested. Read Less
Sail Date March 2018
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