The crew were excellent. Most of the entertainment in the theatre were your dancers and singers Most cruise lines are reducing the levels of service and amenities provided. NCL has taken this to the extreme. There are no toiletries; no bath gowns; no chocolate on the pillow at turn-down. In fact they have no turn-down service at all. Dirty towels remain on the floor until the next day (often the ...
It was when Lorena, Sous Chef in the Horizon self-service restaurant, asked me on the first morning what sort of bread I preferred for my breakfast toast that I had an inkling that Aurora was going to deliver something special. The 65-night Grand Tour to the USA and Caribbean certainly did that, starting each day with seeded bread for my toast, baked by Lorena and cheerfully delivered to my table ...
What made this trip was the itinerary!!! I liked that we didn’t have to sign after each purchase with the uncomfortable feeling of needing to tip extra with our special drink and dining package. The ship didn’t feel crowded even though it was at full capacity. The ship was clean and staff was great. Carpets in halls need to be changed or shampooed. My room needed updated blow dryer. My mom had a ...
We chose this cruise because we liked the itinerary. This was our first Princess Cruise and we were disappointed. There were 4 sea days and many of the events focused on encouraging passengers to spend money on spa services. Some of the game events were better appreciated if you could participate in the game by buying some of the game items. We bought Deal/no deal tickets for $50 for 3 ...
The staff at dining room botecceli dining was wonderful, however I could not say the same for the staff on Divi Divi dining room, it was Christmas Day and we had an early setting and a private table, we were seated and given menus and then we waited and waited and waited, meanwhile more diners came in and got waited on before us, not acceptable. Not a quiet place on the ship to read or play games ...
Overall this was a good cruise, the ship though needing some attention is in good shape, we had no major complaints about the food which in general was good. Our room steward worked hard to keep our room clean and we had no complaints about the service. We enjoyed our trip through the Panama Canal and the stops we made during the trip. The shows in general were ok, everyone on board seemed to ...
They need to continue to market the beauty of the ship, because that's all they have. The ship entertainment is horrifically bad. By far the worst cruise I've been on. The cruise director and his staff were incredibly terrible. There weren't but a couple of activities per day (that weren't self led) and they were dumb things like cup flipping and popping balloons etc. The professional dancers and ...
We booked the Ruby Princess for a partial transit of the Panama Canal. I've did a full transit through the old locks eight or so years ago. For my friend it was a bucket list item. Seeing the new locks appealed to me. We are both in are 70s. We booked a mini suite-Reserve with the Plus option. Our room steward was pleasant and efficient, and the cabin was clean. I miss the evening chocolate on ...
The Ruby Princess was built in 2008, refurbed in 2018 and surely must be due for another upgrade. It's clean but terribly drab and grossly underwhelming. There are three main dining rooms and each evening all three serve the very same menu. It would have been nice to have a choice of cuisines, i.e., Italian, Continental, French, etc. The food was really not good, the portions were small and ...
Embarkation: I truly felt sorry for the first time cruisers on this ship because it should not take 4 hours to embark onto a ship. But then I met other people who waited up to 10 hours to board the ship. That's insane!!! There was no communication or updates from workers. No water or snacks were provided. Everyone seemed incompetent and didn't know how to handle adversity. After waiting for 3.5 ...