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366 Palma de Mallorca (Majorca) to Europe - Western Mediterranean Cruise Reviews

Ship was lovely and exceptionally cjean. Service was excellent. Food was great with a wide variety of choice. Entertainment was excellent and overall was excellent cruise! Waiters and cabin staff very courteous and friendly and really ... Read More
Ship was lovely and exceptionally cjean. Service was excellent. Food was great with a wide variety of choice. Entertainment was excellent and overall was excellent cruise! Waiters and cabin staff very courteous and friendly and really went out of their way to please you. Restaurant managers were excellent. We upgraded to premium drinks package but would recommend it. We noticed that other passengers who had not upgraded were served premium drinks. The DJ in night club was excellent and played a good variety of music for all ages. Thought the whole cruise was very streamlined and very well managed and organised. Would definitely recommend and is very good value for money. The only complaint I have is the Cartegena Trolley Train excursion! Complete waste of money at £25.50 each. The train was extremely uncomfortable and cramped and spent the whole journey sardined between two people travelling backwards! The tour guide was awful! Read Less
Sail Date November 2019
November 2019. Over the last decade, there has been something of a revival in interest and the number of people cruising, and sadly an equal number of operators providing substandard cruises. Having cruised 8 timespreviously with ... Read More
November 2019. Over the last decade, there has been something of a revival in interest and the number of people cruising, and sadly an equal number of operators providing substandard cruises. Having cruised 8 timespreviously with P&O, NCL, and RCI, we decided a change was needed as the last P&O cruise we took two years ago nearly put us off cruising for life. We booked the cruise 8 months in advance with Igloo online, paid and additional fee for a cabin 'guaranteed' to be on decks 6 or 7. When we arrived we were given a cruise card for our cabin on deck 2...argued our case with reception, but got nowhere. Determined not to let this spoil our holiday, we went to the buffet for a snack whilst waiting for our cases to arrive. I had a kind of stew, and bit into a raw sprout that couldn't even be cut with a knife. I tried to explain this to several members of staff, but none of them posessed enough knowledge of the English language to understand what I was saying. Undeterred, I put this to the back of my mind, and went to the cabin. An incredibly helpful, friendly and fun room stewardess welcomed my wife and me to the room, and we settled in. My wife soon noticed large amounts of black mould around the base of the shower. Of the 3 mains sockets, only one had UK 220v (and this was a 2-pin continental plug socket), the other two supplied 110v continental power. The beds (two singles pushed together) were rock hard...no give whatsoever - planks pretending to be beds. The TV had a constant hum, and played 5 movies on continual loop throughout the cruise, with no live tv, owing to 'an antenna fault that we're hoping to rectify'...but didn't. The drinks are all-inclusive, and I can see why. I asked for a Coke...I got a totally flat glass of Coke substitute..the spirits are all flooded with cheap mixers to the point where even a double is barely detectable, and you have to wait 15-20 minutes to get your drinks to arrive owing to the chronic lack of staff. The dining in the main dining room was something of a mixed bag. Again, too few staff (in common with every line these days) that constantly got your order wrong, especially breakfast time. It has to be said that although the portions were very small, the food was of a higher standard than P&O and light years ahead of Royal Caribbean...albeit never really more than warm at best. The head of house management were very full of themselves, and at times plain rude...one of them argued loudly with a guest (because he had arrived 4 minutes early) in front of a queue of guests. The entertainment...words cannot describe just how bad this was. A rude and mediocre acoustic guitarist appeared 4-5 times a day, every day, a deafeningly over-amplifies pianist, bashing out floor fillers, appeared 2-3 times a day, a talented saxophonist twice a day, constant quizzes, mock Tv game shows, and totally amateurish stage shows. All of them played Queen tunes to the point where you'd have thought they were a new band. To me, one of the best parts of a cruise are the evening shows, but even these were poor.(Push the entertainer into the pool...I kid you not...was reminiscent of Hi De Hi) After 4 days of trying to put a positive spin on things, I gave up, and waited for this particular horse to be put out of it's misery, and for the cruise to end. Most of the staff were friendly, it must be said, but overall the whole shebang resembled a working mens club at sea. Avoid. Please, avoid. Read Less
Sail Date November 2019
First things first the food is disgusting,the service is really bad, the workers disturb you 24/7 with food/drink packages even in a middle of your dinner... The cruise itself is cheap but everything else is expensive Me and my wife ... Read More
First things first the food is disgusting,the service is really bad, the workers disturb you 24/7 with food/drink packages even in a middle of your dinner... The cruise itself is cheap but everything else is expensive Me and my wife got a reserved table (which cannot be changed) near 6 other strangers we don’t know You have to wait for about 10 minutes for the lift to arrive We got a cancellation to one of our stops due to weather (I'm not blaming the crew) and didn’t get any compensation at all, crusing in the middle of the sea so we decided to buy an internet package for 34 euros FOR 24H!!! and the fun part its only suitable for 1 device!!!! We accidently bought it for our cellphone so we had to go to the reception to change it to our laptop, WE HAD TO ARGUE TO GET IT SWITCHED TO OUR LAPTOP! After 15 minutes arguing we got it to our laptop with no charge... And at the end we got a mandatory 140 euro “service charge” bill for 4 days This is the last time im cruising with msc Read Less
Sail Date November 2019
From start to finish Great cruise .the flight out was on time although with about four planes arriving at Palma at the same time there was some delay at the check in but hay ho the sun was shining the weather for the time of the year was ... Read More
From start to finish Great cruise .the flight out was on time although with about four planes arriving at Palma at the same time there was some delay at the check in but hay ho the sun was shining the weather for the time of the year was very good with only the occasional shower.although there were more sea days on this cruise we still found plenty to do we dined mainly in the orian for both breakfast and evening dinner where we found a really good selection on the menu at lunch time we ate in sirensthe staff on the dream are excellent especially in the orian restaurant.special thanks to mary-ann.ema.cristan and bikas for the service they gave us.the entertainment was great both in the Broadway and madusa where Philip was a star turn.many times on the dream before but not the last.keep up the good work and see you soon Read Less
Sail Date October 2019
A good sized cabin, friendly efficient staff and reasonable food and entertainment ensured that one was able to enjoy the holiday but do not expect luxury at this price point. Overall the cruise was good value for money. But small ... Read More
A good sized cabin, friendly efficient staff and reasonable food and entertainment ensured that one was able to enjoy the holiday but do not expect luxury at this price point. Overall the cruise was good value for money. But small remediable matters let things down. The premium drinks package had a poor choice of non alcoholic drinks. So there was no non alcoholic wine or beer or premium soft drinks and water still had to be paid for. There was no drinks menu in the rooms so I did not realise I could have better wine with my meal until day 3. WiFi was very expensive starting at £8per hour and generally 3 times as expensive as MSC cruises for instance. Excursions were cancelled which upset a number of guests who wished to visit particular places. The Captains Gala was just a vehicle to sell photographs and was in no way special. The information staff were not knowledgeable and were only interested in flogging excursions. But one can expect too much. For a grand or so each we got plenty but with a little effort and very little extra cost TUI could still do rather better. Read Less
Sail Date October 2019
I have to agree with everything the previous review (harringtonH) has said, it was if I had written the review. The ship though a little old was a nice size and the staff were friendly and it was a nice touch for the Captain to see ... Read More
I have to agree with everything the previous review (harringtonH) has said, it was if I had written the review. The ship though a little old was a nice size and the staff were friendly and it was a nice touch for the Captain to see everyone off on their trip each morning. The entertainment was amazing and the guest comedian very funny the dancers and singers (most doing both) were very professional and gave it their all everytime. The drinks were flowing and I agree that the upgrade drinks package was not needed by us, good choice of cocktails and even included my favourite of Baileys. The food was really good and plentiful, as one deck closed to restock another was still serving. We did the restaurant every evening and had lovely meals (even if some were a bit small for my partner but then he could always hit the buffet later if he wanted). We had booked a trip for each day, the first one was cancelled due to going to different port due to bad weather but understandable. The others all went ahead, did Vesuvius which is not for the faint hearted LOL. Loved Corsica and we did the train ride and Medieval village in Spain which was interesting and picturesque. Embarkation and Disembarking were no problem and all information given by helpful staff. The plus cabin on deck 5 with window was a good size only down side noticed smell of diesal when in port maybe because on a lower deck or just because an older ship. Overall I would recommend TUI and this type of cruise to any one, we have done one before which was a bit more WOW factor on the ship but to be honest the food and entertainment were just as good and we felt we got great value for money, Read Less
Sail Date October 2019
I`m just back from a week on Discovery 2 and wasn`t disappointed. The ship was a lovely ship and the service was fantastic as I would expect from TUI. People have moaned about the bar service, that just ain`t true as the service was ... Read More
I`m just back from a week on Discovery 2 and wasn`t disappointed. The ship was a lovely ship and the service was fantastic as I would expect from TUI. People have moaned about the bar service, that just ain`t true as the service was second to none and this is my 6th cruise and I`ve seen bad bar service on other ships. They even have wine and lager on tap in the Islands buffet area. The staff in every department of the ship are so hard working and can`t do enough for you. The ship it`s self is a nice ship and the itinerary was really good. I had a Balcony and have now learnt to be at the bow and on the starboard side or you`ll not get any sun and the smoke from the funnels at night comes down the side towards the aft sides. The 47 restaurant wasn`t the best menu and sometimes you had to wait about 40 mins to get seated, even if they weren`t full. Was the biggest negative on the ship. It was better to go up to the Islands Buffet as the food was good. The shows were ok, but nothing brilliant, as I expect from TUI. The tv in the room was worse than useless, no news channels and limited programmes with same films repeated everyday. The discovery 2 isn`t for kids either. very few facilities for them. But overall I would def go back, but try the Eplorer2 as it`s adults only. Read Less
Sail Date October 2019
I have just returned from a 7 day Cosmopolitan Classic cruise around the Mediterranean on the Marella Discovery 2. This was my first cruise with my family which includes my husband, 27 year old daughter and my 86years old mother-in-law who ... Read More
I have just returned from a 7 day Cosmopolitan Classic cruise around the Mediterranean on the Marella Discovery 2. This was my first cruise with my family which includes my husband, 27 year old daughter and my 86years old mother-in-law who finds it difficult to walk and needs a wheelchair. The ship was beautiful, very grand and our balcony rooms were clean and comfortable. The entertainment was very good with different Broadway shows every night, a piano singer, opera singer, a band and more. The food was superb with different menus every night. All the people that worked on the boat from the cooks, the restaurant staff, the room staff, bar staff, etc were very attentive to the needs of my elderly mother-in-law and our needs, nothing was to much trouble. In fact I cannot praise them enough, they always had big smiles on their faces and made the experience for all my family a very memorable one. This was our first booking with a TUI holiday and I certainly will be using them again. Read Less
Sail Date October 2019
It was going to southern Spain and Gibraltar, wanted some warm weather and relaxation. Got cabin 5084, and got 7 days engine vibe, I was ok and eventually found that using my noise cancelling headphones so was my partner.... The ... Read More
It was going to southern Spain and Gibraltar, wanted some warm weather and relaxation. Got cabin 5084, and got 7 days engine vibe, I was ok and eventually found that using my noise cancelling headphones so was my partner.... The food, crew and facilities were good, and the explorer lounge served the best coffee I have had afloat. The spoiler was the amount of smoking areas, apart from the lido on 9 the outside areas of the whole ship was smoking. You were constantly affected by the smell of cigarette smoke. As the back of the boat had multiple smoking areas you couldn't even sit and relax and take in a sail away. The entertainment was ok, not great but ok, very much local rep standard. Don't think I will be sailing marella again as the dream has soured me a bit mainly due to the poor smoking policy. I guess I'm not the target audience.... Read Less
Sail Date October 2019
We chose this cruise as we had never done Portugal and Spain - we teamed up with a 3 night stay in Alcudia. From the first evening we were given cause to be disappointed, arriving for dinner at 7.15 to be told the restaurant was full and ... Read More
We chose this cruise as we had never done Portugal and Spain - we teamed up with a 3 night stay in Alcudia. From the first evening we were given cause to be disappointed, arriving for dinner at 7.15 to be told the restaurant was full and we were given a pager to come back in 40 minutes. On entering the restaurant it was evident there was a problem. Only half of the restaurant was being used - it looked a staffing issue - the dining experience was totally compromised and there was a total lack of atmosphere - previous cruise experience has been one of very busy restaurants full of chatter and very busy staff. The bar service on this ship was appalling - this was raised with the Bar Manager around the pool to no evail. I raised my concerns with Tui on my return only to be told that they had had no other reports of poor service or poor quality of food. My husband and I are not fussy eaters and will eat anything as long as it is served hot - most of our food was not. We even tried eating in the Italian style restaurant but received the same poor service / poor quality food. The saving grace for this cruise was the entertainment - exceptional as usual. We normally choose an outside cabin but as this was only for a week we chose an inside cabin this time and were pleasantly surprised. Our cabin was actually bigger than those with balconies. Read Less
Sail Date September 2019
We chose this West Med cruise having cruised and enjoyed the same ship last year (Eastern Med) Drinks package had been downgraded since our previous cruise ie did not include as many cocktails as last year, so we felt obliged to take ... Read More
We chose this West Med cruise having cruised and enjoyed the same ship last year (Eastern Med) Drinks package had been downgraded since our previous cruise ie did not include as many cocktails as last year, so we felt obliged to take the premium package this time round. Service at the bars at times was really slow and frustrating. Entertainment was poor, we only enjoyed the comedian show. Other shows were all much the same, musical and did not really entertain us. Ended up most nights in the small casino which was good and with lovely staff. The food overall was good but we were so disappointed in the Surf and Turf meal. After paying an extra surcharge of over £30 per person, four of us were squashed around a table which was only large enough for two people with side dishes ( no choice was offered ) crowding the whole table. We much preferred the Kora La meal which also has an additional charge. In hind-site the food and atmosphere were both better in the main restaurants. Will most likely not rush back to sail with Tui, at least until the entertainment and bar service has been improved. Read Less
Sail Date September 2019
We chose this ship because it’s a small friendly ship this was our 4th time and it’s still a good as the first time we booked. The ship is kept spotlessly clean it is an old ship but staff are incredible. The food both in the lido and ... Read More
We chose this ship because it’s a small friendly ship this was our 4th time and it’s still a good as the first time we booked. The ship is kept spotlessly clean it is an old ship but staff are incredible. The food both in the lido and Orion was lovely always hot and well presented, also there is a hot stones which you do have to pay a supplement for but it was amazing. We stay in an inside cabin on deck seven our cabin was kept spotless by Suaib he was always smiling and so polite a big thank you to him. The show team in the Broadway show lounge were really good. There are lots of different bars to suite every age waiters remember your name after one day amazing. We spent a lot of time in the waters edge as you can sit on deck and waiters come out and serve you. Thanks to Pluto and Carlos who worked really hard. There is lots going on all day games quizzes and music if you want it big thank you to Shayne the cruise director Rachael and David for always having time for a chat and making us all so welcome. Also Aaron who was with us the first week. Also as we were leaving Captain Steve was on the port saying goodbye to every person leaving the ship. Thank you all on the morrella dream for a fantastic holiday Read Less
Sail Date September 2019
Marella have embarcation and disembarcation off to a T in Palma, very smooth well organised. D2 nice ship, immaculate thro out but for us didn't quite flow right from area to area, felt disjointed imo needs some rearranging, eg ... Read More
Marella have embarcation and disembarcation off to a T in Palma, very smooth well organised. D2 nice ship, immaculate thro out but for us didn't quite flow right from area to area, felt disjointed imo needs some rearranging, eg coffee port needs moving to deck 5 and move reception etc to where it is on 7, get rid of tapas and food in glass house and put Spa in there instead of opposite end of ship? Atrium underwhelming ditch those red lights looks like a road traffic area. Night club area very small. Just very muddled. Staff, very good, always smiling and helpful.Big shout out for Anna and her amazing buzzing pager tree at Gallery 47 as well as Praestyn, Ella and Manfred. All the food we had was good and Surf & Turf well worth the supplement of £30 per head. Our only gripe was service in the atrium bar, from ordering a drink off a waiter it was taking 15-20mins for it to get to us at the table, maybe this was because people were going to queue at the bar to get served like they do on other AI holidays? Shows, excellent as ever with Marella particularly liked Starry Night and Putting on Glitz. Very professional fab costummes. Cabin see below. Ports of call, Naples stayed on ship been 3x already, Sardinia took Tui trip to Porto Cervo which was ok but wished we had stayed in Olbia and done our own thing, Livorno, done Tuscany to death already so stayed in port did very good canal tour and wandered around nice city, Villefranche took the train to Monaco wow and Palamos an unspoilt gem worhty of a land holiday very typically Spanish. loved it. The demographic of people on D2 was completely different to that on Ex2 earlier in the year, lots of groups of 6 -8, very few kids, more tattooes than the Royal Navy and that was just the women! very varied from all age groups. D2 would we go on her again, probably.....if there was an itinerary we wanted to do but think we'll be going back to the Explorer ships as we preferred them. All in all we had a good holiday and enjoyed ourselves and would recommend Marella. Read Less
Sail Date September 2019
Just back from a brilliant week on the Discovery 2. This was my first cruise and choose the ship for the itinerary Cosmopolitan Classics which was a great itinerary. Loved all the destinations. I pre booked excursions which were all very ... Read More
Just back from a brilliant week on the Discovery 2. This was my first cruise and choose the ship for the itinerary Cosmopolitan Classics which was a great itinerary. Loved all the destinations. I pre booked excursions which were all very good especially the wine tasting in Tuscany which I would highly recommend. The ship was stunning inside and had everything you could possibly want from a selection of restaurants and bars to choose from. You received an information page every night which included the time the ship was in port, a little about the destination, entertainment on that day and a little information about different staff on the ship. The captain was captain Chris who every day talked over the tannoy to give the guest information about the port, which deck you could disembark from, the weather and any other relevant information. He was always very friendly and encouraged guests to approach him if they had a question at any time. The staff are very friendly and helpful through out the ship and made the experience even more enjoyable. Especially the staff in the restaurant 47° who could never do enough to make sure you were happy. There is entertainment throughout the day. The evening entertainment is very good and the entertainment staff very friendly especially Sean he made a effort to always have a chat or get us up to dance. We paid for the premium package which was great you could have anything to drink at no extra cost. We had an inside plus cabin which was spacious however next time we would upgrade to a balcony as it made a big difference to us not having natural light especially at night as it’s pitch black. The housekeeping staff were excellent always friendly and cleaned the cabin to a high standard and always left a towel animal and chocolate at night which was a lovely touch. This cruise was a great first experience and I looked forward to future cruise on the Discovery 2. Read Less
Sail Date September 2019
my wife and myself have just returned from a dream holiday on marella discovery 2 as my title says a dream of a life time the ship was very clean our cabin steward alicia was a star there was nothing she wouldn't do to make your ... Read More
my wife and myself have just returned from a dream holiday on marella discovery 2 as my title says a dream of a life time the ship was very clean our cabin steward alicia was a star there was nothing she wouldn't do to make your trip great the food was out of this world and so many dining places to eat at and so many shows to see over the week the services were brilliant by all the staff on board ship we will definitely be travelling with marella cruising again they do cater for the disable people and the shore excursions were places that we would not normally had thought of visiting the easy pisa tour we both enjoyed and i always wanted to go to monaco the waiters bar staff and the cabin stewards couldn't do enough for you very polite and friendly there is not much more that i can say but to thank marella cruise for a great holiday Read Less
Sail Date September 2019
This was my first cruise. After being delayed by 2.5 hours with a Tui flight we joined the ship 30 minutes before departure. On boarding we made our own way to our room and after paying £48 for a specified cabin with a double bed. We ... Read More
This was my first cruise. After being delayed by 2.5 hours with a Tui flight we joined the ship 30 minutes before departure. On boarding we made our own way to our room and after paying £48 for a specified cabin with a double bed. We were disappointed to find 2 singles. No time for photographs on boarding. All the restaurants were shut, so after a journey time of 9 hours we went upstairs to our only choice the buffet The captain and team knew some flights would be late joining the ship but nobody at TUI cared. Arriving in the Islands buffet we were presented with 2 stale cold dishes of vegetable curry and o e dish of cold rice. After paying £2300 each for 14 days this was very disappointing. The response from the manager was the snack bar opens at 12 midnight you can go there? The rest of the dining experiences were ok, we ate in Gallery 47 and 47. The food was OK but most nights the service was slow and chaotic. The food was never hot. One. Night we upgraded to the hot stone experience In the Glass House. This was a disappointment, 6 oxo sized cubes of beef on a skewer with some peppers. Our clothing became smelly from the in your face smoke. A good dining experience was enjoyed twice which consisted of six tapas and pizza, this was in the glasshouse. We upgraded to the premier all inclusive, however the drinks were no better than the standard all inclusive , the measures were.never full and most of the drinks were prepared in a back kitchen where nobody but the staff could see what you were actually getting. Each evening the Live lounge, and Atrium bar were full, not enough seats for everybody, this is bad, all passe gets had paid a premium but for.many there was no room at the Inn. The service at the bars was slow, with no order of whose to be served next. There was a nice coffee bar, however again the seats were few and far between and those available were hard and uncomfortable. The cabins are very tired and I would grade at 2 star. Our bathroom smelt of rotten eggs. Twice our floor wasn't hovered in the room. On the second week our sheets were not changed. They needed changing! All of the resorts were miles from the port and the time in the port was too limited to really see anything. Tui destination services are not helpful, they are o ly I tested I selling overpriced tours and that is the legacy of the product. On leaving the ship the coaches were a circus to the airport and the luggage was where's Wally of the suitcase world. The one good thing I can say about TUI is they have the most amazing staff fro. Foreign shores, the British TUI staff are nothing but sales reps. The thing that spoilt it for.me was the boarding, late on board bo food, no welc9.e.drink, no apology and nothing to appease the awful start to this not cheap cruise. Try another cruise company whose ships are not tired and dated instead of.Butlns by Sea. Read Less
Sail Date September 2019
The Marella dream is a very old ship and it shows and there a lot better more modem ships out there so it dose seem very basis there’s a lot of vibration and juddering when at sea and all sorts of creeks at night which is a bit alarming ... Read More
The Marella dream is a very old ship and it shows and there a lot better more modem ships out there so it dose seem very basis there’s a lot of vibration and juddering when at sea and all sorts of creeks at night which is a bit alarming of your not used to it However value for money you can’t knock it the crew keep the boat spotless clean and could not do enough for you , the food was only ok at best but the was know shortage Morning noon and night as so with the drinks tui do a upgrade drinks package at £50 pp/pw but it’s really isn’t worth it you’d have to be a boarder lone alcoholic to make it worth while to get your money back entertainment was a bit hit and miss but overall not The thing with tui is what pay includes everything there are no extras so no need to spend anymore if you. Choose I’ve been on much better ships which cost a lot but this is extremely good value for money Read Less
Sail Date September 2019
Great food,fantastic entertainment ,but above all wonderful staff ! From the captain to the man cleaning brass fittings with a toothbrush , they all had a smile and time for the passengers nothing was too much trouble.We were concerned ... Read More
Great food,fantastic entertainment ,but above all wonderful staff ! From the captain to the man cleaning brass fittings with a toothbrush , they all had a smile and time for the passengers nothing was too much trouble.We were concerned about some of the negative reviews but after a week of being made to feel special we wonder what some people expect.The Dream may be old but full of character,cabins are clean and comfortable,dining in the waiter served restaurants five star ! The service we received was second to none and equal to five star hotels we have stayed in recently but the shows are excellent and equal to any theatre show I have paid a fortune for and were the highlight of our cruise , the entertainment team deserve a big pat on the back. We booked shore excursions before we left but perhaps should have booked on ship but that's with hindsight,most were good but im sure our Barcelona guide tried to lose as many passengers from the trip before returning to the ship , So to sum up a very enjoyable cruise,lots of plus points and cant wait to go again. Don't be put off by the negative reviews,as a passenger just leaving when we arrived said "You are gonna love it" Read Less
Sail Date September 2019
My partner and I had cruised before on one of royal Caribbean ships and said we would give the d2 a shot as it was handy for us to get to Palma and so on we had a balcony cabin it was nice We are in the islands restaurant it’s great ... Read More
My partner and I had cruised before on one of royal Caribbean ships and said we would give the d2 a shot as it was handy for us to get to Palma and so on we had a balcony cabin it was nice We are in the islands restaurant it’s great for breakfast and lunch but not dinner it’s seemed by the time you fit your food found a table the food would be cold. 47 & gallery 47 the food was very nice and staff were nice The pool area was nice and relaxing except every day the entertainment team would do quiz games and were really loud I personally don’t like that and I thought it was too noisy it seem to be a big hit with the British guests but you should rage into account not all guests on board are British. It was the one thing I hated every day I like to relax. The staff are very friendly and our cabin girl HANNAH we stayed in cabin 6600 from 31/08/19 she was brilliant nothing was any trouble The one other staff member that really stood out too us was MOKA the lounge bar mAn in the live bar by night and pool bar by day I have the say he was brilliant Read Less
Sail Date August 2019
We chose this cruise for the ports of call Discovery 2 was visiting and we have had a wonderful holiday. The entertainment team put on some truly spectacular shows we especially enjoyed the Freddie Mercury show absolutely amazing, also ... Read More
We chose this cruise for the ports of call Discovery 2 was visiting and we have had a wonderful holiday. The entertainment team put on some truly spectacular shows we especially enjoyed the Freddie Mercury show absolutely amazing, also Carl the UK comedian had everyone laughing from the minute he came on stage to the minute he left and what an amazing voice he's got! The cuisine in all the restaurants is excellent, we especially enjoyed the Italian restaurant, our waiters, we're John Vicoy, Gilzen and the lovely Mary Rose, ask to be seated at Mary Rose's section of the restaraunt, I assure you they will add to your dining experience, thank you guy's and Mary Rose, you really made our holiday special and the trio of tiramasui is the best desert I have ever tasted! A mahoosive thank you to each and every crew member for making our holiday so wonderful. We will be back! Carol and Robert Parkes Read Less
Sail Date August 2019
We had sailed on Magnifica previously and really enjoyed the cruise, so we tried sea view. The positives were the Cabin and restaurant staff, really friendly and helpful. However on the Magnifica the atmosphere was different, it seemed to ... Read More
We had sailed on Magnifica previously and really enjoyed the cruise, so we tried sea view. The positives were the Cabin and restaurant staff, really friendly and helpful. However on the Magnifica the atmosphere was different, it seemed to have a more personal touch. The entertainment team on the Magnifica were really friendly and I didn’t feel the same on the sea view, I don’t know if it is because it is a large ship, or just because of personalities but the ship just felt sterile in the entertainment department. The team weren’t as lively in that department, so it just wasn’t as much fun, however they do work really hard. I just felt the entertainment did start later, also which did make a difference, but there were more games played on Magnifica which really got everyone mingling together which was fun at an earlier hour. Some staff outside the ship didn’t even say hello, when I greeted them so ....... it was just so strange and just not what I had previously experienced at all. The ship passengers were rude also which really doesn’t help, queuing doesn’t exist in the buffet area at all, it really is just dive in. Otherwise I did find the cruise good but there were some niggles, new ship perhaps still but overall it is a good cruise at a good price. The shows are really good, with singing, dancing and acrobatics and the talent is absolutely amazing. On the Magnifica the shows weren’t as good, the singing was good but really the shows aren’t as good, however the entertainment team really covered this area and ensured we all had a great experience. The main restaurant was good and their food was superb in my opinion, nothing was to much trouble. I hope this gives an idea of positive and negatives. Read Less
Sail Date August 2019
First cruise and loved every moment from when we got on until when we got off. Taken straight from airport to boat. All boarding and check in straight forward. Cabin was larger than expected. Everything you need - lots of storage and very ... Read More
First cruise and loved every moment from when we got on until when we got off. Taken straight from airport to boat. All boarding and check in straight forward. Cabin was larger than expected. Everything you need - lots of storage and very clean.Lots of choices for meals. Had both buffet and waiter service, all great, lots of choice and always food available somewhere on the ship. Lots of bars to chose from. Always good service and drinks are branded. Did not see the point of upgrading to Premium the stand ones are fine. The staff are amazing and work so hard and always have a smile for you. All shore excursions went well and were well organised. We did three Tui organised ones but next time I would not do so many as they can be long days. The boat is a little older than some others but you only notice this in a few places, mostly it has been updated and kept very clean. For me I preferred a smaller boat to the newer super ships with 5000 people on them.Leaving the boat was again very well organised and same with our onward transfer to a hotel for a week. 100% would book again - great value for money. Read Less
Sail Date August 2019
This was our first cruise and we decided on the Cosmopolitan Classics cruise around the Med. Flight and transition from airport to ship was very smooth and embarkation was fast for 12 noon time of day. Our cabin was also ready when we ... Read More
This was our first cruise and we decided on the Cosmopolitan Classics cruise around the Med. Flight and transition from airport to ship was very smooth and embarkation was fast for 12 noon time of day. Our cabin was also ready when we went to put our hand luggage in it. Ship: Very clean, tidy, easy to navigate around and always seemed like there wasn't a lot of people on ship despite it being full. Staff: There was a really happy vibe on the ship and this was due to the happy and friendly staff. They simply couldn't do enough for you. Captain Chris was down to earth and gave interesting ship announcements and information. The entertainments director, Johnny, was very funny and also very informative on daily activities on his TV broadcast each day. He seemed to appear everywhere and set the fun vibe for the cruise. I can't fault all the hardworking bar staff and our cabin steward, Malvin, who's service was excellent. Entertainment: There was always something to do on the ship in the day or night from poolside, talks, dance classes, trivia and Broadway Shows. The entertainment team were top notch and the shows were amazing. The young actors/dancers/singers were all professional and amazing to watch. We went to 5 shows in 7 nights and they all worked really hard as they also work in the day and around the rest of the ship. There are also some very good musicians on the ship playing in the atrium and the live lounge. We did visit the casino some nights and had few goes on the roulette table. Food: we usually ate in the buffet as we found the quality and variety of the food to be exceptional and it suited us for time to allow us to do other things. I always find it difficult to find good vegetarian options in restaurants, but found the buffet offered so much choice for me. We didn't try the paying restaurants as we were so happy with the food in the buffet. Excursions: we booked 3 excursions for the week with Tui. Naples: the port was beautiful and very picturesque. We went to Pompeii and Vesuvius and really enjoyed this trip. Tip_ climbing the rest of the way up the volcano after the coach drops you off at 1000m was hard work, but worth it! Tui books local guides from the area who are very knowledgeable and this really makes the excursion interesting. We also went to Pisa and Wine Tasting and loved this cultural trip and even bought some wine from the vineyard. We went to Monaco and Monte Carlo as we are F1 fans and the lovely French guide gave us time on our own during the trip so we went to the 'Cafe de Paris' and had an expensive coffee and did some people watching. Some people say to not book excursions and do your own thing, but I like the ease of transport and the local guides make the trip more exciting and informative. I think the Tui excursions were value for money. I'm glad we didn't book more than 3, though as you do need time to relax. It was so exciting to find ourselves at a different port each morning and that has given us the cruise bug from now on. We also went on a 'Behind the scenes Ship tour' for £39 each. We met Captain Chris and had a 15 minute question and answer session on the bridge. We were offered tea and shown around the bridge by the third officer. We also visited the engineering room, the M1 under ship corridor, the kitchen and staff and had a glass of fizz with the Hotel manager. We also had a free photo with the Head chef and his hard working kitchen staff. This tour was great and we would highly recommend it. Overall, we had a great first cruise on a friendly and relaxed ship. All the guests were relaxed and happy due to being looked after by the staff and the happy vibe of this ship. The hardworking staff made the voyage memorable and Tui should be congratulated on all the travel organisation and ease of travel. We came home and booked our next Tui cruise for next year. Read Less
Sail Date August 2019
Our Second year on the Dream, I was a little worried about some of the previous reviews , all I can say is they must be quite fussy. First of all this is a 95% British ship, and you certainly see a complete cross section of British ... Read More
Our Second year on the Dream, I was a little worried about some of the previous reviews , all I can say is they must be quite fussy. First of all this is a 95% British ship, and you certainly see a complete cross section of British society, so expect a fair share of tattoos ( and that's just the ladies) there were more children this year , but also good to see more disabled on bored , I would have never recommended a cruise to someone with mobility issues but they were fine, so that's good to see. enough people have mentioned how hard the crew work and of course they do , the food was excellent, and the entertainment also top drawer, the comedian ( always a risk) was great and you could hardly get a seat in the Broadway lounge for his second show. Top Tip, if you are in a port where you aren't going on an excursion ( we only went on 2) then I recommend hitting the pool area straight after breakfast, most people head ashore straight away and you therefore get the pool , and hot tubs , to yourselves. It gets very busy in the afternoon . However there are quiet areas to go to ( deck 7 aft, you will get a lounger anytime ) also since Tui made the holiday " Proper" inclusive getting a drink is not an issue, they have Beer & wine carts where you can more or less help yourself. So in summery you are getting 7 days cruising , fully inclusive for under £1000, come on whats not to like.... Read Less
Sail Date August 2019
This was myself and wife 15th cruise all with Marella and the 4th time on the Dream as it was !! Our favourite ship in the fleet. I’ll keep the review practical many frequent Marbella cruise travellers hopefully get the key points. ... Read More
This was myself and wife 15th cruise all with Marella and the 4th time on the Dream as it was !! Our favourite ship in the fleet. I’ll keep the review practical many frequent Marbella cruise travellers hopefully get the key points. The positives are its an older ship but has some great venues and bars which makes the personnel touches better than the bigger ships and it proved no different from our previous sailings. The services from the bars and restaurant staff were excellent. The professional entertainment was excellent although some of the best act were too late in the evening. We read on an informative letter in our cabin on arrival that they listen to the cruise feedback reviews. They had decided they would let children use the adult pools which I’m not sure was thought through. We like the lido pool on deck 9 it has a children’s pool but they all used the adult pool. Not supervised by staff and parents and just basic chaos all week. Jumping,pushing,shoving,inflatables the size of a person. Water guns the size of cannons firing all over the deck. We are not stick in the muds we have 3 children who don’t behave in this fashion. Three times we complained to reception and all we got back was they are the same throughout the ship. Ruined the holiday and experience. The sail away party the life and sole of these cruises was ruined by the life safety drill taking place at 10.00 in the evening which is unheard off. The food which was always the stalwart of the Dream has gone backwards!! Repetitive basis offering and the sweet selection was really poor. The Cruise Director spent more time trying to sell upgrades than actually information around the entertainment. The 2 hour flight delay coming and 5 hour delay going back didn’t help either. This is our 2nd Marella cruise this year which hasn’t come anywhere near expectations with delays and standards going backwards.one of the biggest frustrations is trying to get your voice heard. The Tui App on the ship is loaded with questions they want to hear rather than anything they don’t. The questionnaire they send you is just as frustrating and if you criticising too much will not let you complete. Prices going up and standards going down. Read Less
Sail Date August 2019

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