Well....where to begin? So many occasions where my father was unable to access facilities due to being disabled that our cruise was just ruined and tui have been useless in replying to our issues. Firstly, we booked in store and the staff failed to give my father an accessible aircraft seat even though he was booked as disabled. Highly embarrassing for him, being manhandled into a seat by pulling ...
I chose this cruise ship for our pearl wedding it had been fantastic two years ago. I never thought I would be hungry on a cruise ship but I was the two meals We had in the restaurant were horrendous. The waiter did not know our name like the Tui advert he barely knew our table as he rushed round serving new and present guests. Staff are thin on the ground and we found ourselves queuing at the bar ...