Marella Palma de Mallorca (Majorca) Cruise Reviews

Well....where to begin? So many occasions where my father was unable to access facilities due to being disabled that our cruise was just ruined and tui have been useless in replying to our issues. Firstly, we booked in store and the staff failed to give my father an accessible aircraft seat even though he was booked as disabled. Highly embarrassing for him, being manhandled into a seat by pulling ...

This was honestly the worst cruise I’ve ever been on. It was truly awful. I had my two children with me as we couldn’t get away during the summer holidays due to work commitments. This cruise is not family friendly at all. 1. Not once was the climbing wall open 2. The indoor pool bans kids between 2-5pm covering a good part of the hot part of the day. I pay the same amount of money ...

We choose the cruise as the itinerary was great, and thought we'd give Marella a go, we hadn't before. We usually cruise P&O and there is a world of difference, whilst the staff on board are great and helpful, the service and understand of the staff is very poor. The food is very poor, like a pizza hut buffet but being charged £1000+, the dietary requirements aren't catered for and generally ...

I chose this cruise ship for our pearl wedding it had been fantastic two years ago. I never thought I would be hungry on a cruise ship but I was the two meals We had in the restaurant were horrendous. The waiter did not know our name like the Tui advert he barely knew our table as he rushed round serving new and present guests. Staff are thin on the ground and we found ourselves queuing at the bar ...

We booked this cruise based on the ship having been refitted, adults only and all inclusive. However, it was very difficult to see where any major investment had been made. The ship looked dated and tired in places. We had opted for a Junior Suite which was allocated on deck 12, and although the cabin was a reasonable size with a decent balcony, it was far from a premium product. The fixtures and ...

Drunken and abusive behaviour of some passengers seems to allowed by the security on board, this escalated until two of my family were physically assaulted. After I intervened I was accused of assaulting the aggressor and the head of security called the police to arrest me, the French police found me to be innocent of assault. To add insult to injury I was forced off ship, leaving my family ...

We chose this cruise as we liked the destinations that it offered and we had previously been on the Discovery. The negatives: The ship was shabby, the handrails on deck 12 had bolts missing from them, one of the large curtains in the cinema was hanging off, there were large scratches on mirror doors of the lifts, there were scuffs marks on walls everywhere. I could understand this if the ...

The worst holiday experience ever. If you think all inclusive means just that, forget it. Read my review on trip advisor. We have never seen so many disgruntled people in one place nor such blatant price gouging. The food, service, staff, swimming pool, awful. Excursions were a massive rip off. Nothing more than expensive trips in a coach with no water or lunch provided at up to £98 per person; on ...

This was only the second cruise my husband and I have been on and were so looking forward to it. Unfortunately, things went from bad to worse including our dealings with the provider TUI. We had booked a balcony cabin as we have in the past but although the room was pleasant, it certainly wasn't the standard we expected. There was a dummy dial (did not work) on the wall for the air-conditioning ...

Our first night was wonderful our second night we went back to our room and tried to sleep but the noises coming from around the room cracking and creaking when at high seas were so loud we could not sleep after some time i phoned reception to ask if there was any other room because it was impossible to sleep , we were moved to a very small basic room, In the morning i asked to be moved and ...