6 P&O Australia Pacific Jewel Cruise Reviews for Spring Break Cruises to South Pacific

First cruise and I was terrified due to negative reviews on here. Our review...well we are now hooked....an amazing cruise. We ate everywhere...enjoyed it all. The ships crew are constantly cleaning to keep the ship presentable. The ... Read More
First cruise and I was terrified due to negative reviews on here. Our review...well we are now hooked....an amazing cruise. We ate everywhere...enjoyed it all. The ships crew are constantly cleaning to keep the ship presentable. The entertainment is amazing. Attend as much as possible. All incredibly enjoyable especial the Maquee live shows. Entertainment crew hilarious Mathew Dom Pablo Miguel etc. We had the smaller cheaper cabins which were perfect for our budget and needs....hot showers were amazing. Many reviews complained about the interior being old....well I'm no spring chicken either any more but it's how you present yourself and this ship is no different....the decor is gorgeous. We did a few pacific Islands and pre booked our tours through the ship and had a great time being emersed in the culture and saw some amazing scenery. All our kids 3-17 attended kids clubs Turtle cove HQ and HQ+ and loved it experience. We also had EDGE packages. These were prepaid great for 7-25yrs. Our adults would probably pay per session next time as didn't get the value from pre purchasing. Thankyou from the bottom of our hearts for your passion to serve. Sad to see you retiring but hope to travel again with P&O and see some familiar faces. Read Less
Sail Date January 2019
Everything went perfectly on the cruise, went on a 7 night from melbourne around australia. The service was excellent, the atmosphere was excellent and was worth the money. We had a balcony cabin, Our cabin was abit tight but thats ... Read More
Everything went perfectly on the cruise, went on a 7 night from melbourne around australia. The service was excellent, the atmosphere was excellent and was worth the money. We had a balcony cabin, Our cabin was abit tight but thats probably because i didnt know what to expect. The dining was perfect, weather it was the free buffet or the fine dining restaurants. The entertainment was really good. Didnt expect so much but was really happy. There was never a dull moment. Either in the day shows or the adult comedy shows or even sitting at a bar having a few drinks. I went with my partner and i advise couples to get the ultimate romance package. Very good value. The shore tours are good but have to book them in advance to get a good one and be prepared. But once again i cant stress enough the great service from all staff. Thank you guys so much for the wonderful journey Read Less
Sail Date January 2019
We choose this cruise because was relatively cheap and great for short break. Pretty much everything was mediocre. Food very ordinary. The pantry was boring with the same food each morning. Desert station was good. The main ... Read More
We choose this cruise because was relatively cheap and great for short break. Pretty much everything was mediocre. Food very ordinary. The pantry was boring with the same food each morning. Desert station was good. The main restaurant wasn’t any better. We had really bad weather and there was not much information or updates. Never seen The Captain and I think I heard his voice twice during our 4 days cruise. Entertainment didn’t met my expectations until last night where everybody was enjoying good, old rock’roll. Cabin was old with very firm bed and worn flat pillows. Decor was very ordinary in need of updating. There was not enough attention from the crew towards people who were sick during the really rough sea. The cabin crew on the other hand was very helpful,polite and friendly. Cruising on Pacific Jewel was my first experience with P & O . Never again on Pacific Jewel! Read Less
Sail Date December 2018
We chose this series of Cruises as a cost effective way to increase the number of cruise nights for status recognition with Princess Cruises working towards Elite. We are based in Melbourne but flew to Sydney for a Comedy cruise to ... Read More
We chose this series of Cruises as a cost effective way to increase the number of cruise nights for status recognition with Princess Cruises working towards Elite. We are based in Melbourne but flew to Sydney for a Comedy cruise to Melbourne, then Melbourne-Eden-Melbourne, then Melbourne-Hobart-Kangaroo Island-Melbourne (total 13 night). We were expecting a 3* experience and that and a little more was delivered. The Public rooms of the ship have been refurbished and are very pleasant to spend time in and the Waterfront MDR has a more intimate feel than the larger MDR's we have experienced. Ocean view Cabin (9182) was spacious for two, Cabin stewards very friendly, accommodating and responsive to ad hoc requests. Cabin cleaned well. MDR service varied between very good and below average with food OK, depending who the table staff were. Food was average compared to other cruise lines with less variety (reduced variety expected in selecting these cruises) Live Music was very good with a standard range of free activities (We didn't try any of the Edge Activities at an extra cost) Speciality restaurant (Salt) offered better quality food and attentive service but were pricey compared to other cruise lines ($AU 59 per head, wine extra) We have booked 3 short B2B cruises again for similar reasons as we took these cruises Read Less
Sail Date November 2018
We chose this cruise after booking a Celebrity Cruise only to find out the Taxes and Gratuities made them Very expensive. In Santo we booked the Northern seaside and Blue hole tour. The Northern seaside was beautiful and we had a nice ... Read More
We chose this cruise after booking a Celebrity Cruise only to find out the Taxes and Gratuities made them Very expensive. In Santo we booked the Northern seaside and Blue hole tour. The Northern seaside was beautiful and we had a nice swim. The Blue hole was more a stagnant creek and disappointing. The Tour guides (drivers) did not interact with the passengers at all so it was like a bus ride with two destinations. All the passengers were sitting in the Buses for half an hour waiting to go back to the Ship. I would not waste money on this tour. I did a Scuba dive on the President Coolidge, great dive and value for money. In Port Vila we had the Round Island tour organised and paid for weeks in advance. The night before arrival in Port Vila we had a note on the door saying the following days tour had been cancelled due to not enough numbers. We had no time to book another tour, all other tours were booked out anyway so this wasted our day visiting Port Vila. Instead we were constantly harassed by obnoxious Taxi Drivers. Note the real reason the tour was cancelled was because they don't operate on a Sunday Pity P&O chose to make excuses diminishing our experience even further. Champagne Bay and Mystery Island were great destinations, snorkelling also great. Tender transfers were poorly organised and were much slower than needed to be. We mostly ate at the Waterfront restaurant as this was the best service and the Food always good. We originally booked Luke Mangans Salt for two dinners. We found the service excellent and the Entrees were exceptional, however both our Main meals were a disappointment. I had the Seared Tuna, it was overcooked and dry. Jo had the Snapper, it tasted like it had been left out too long and was disgusting. We cancelled our second booking at Salt. We were sold a Sauna package for $329.00 I asked if there was a fact sheet for this package and was told there wasn't one. We were sold on the details which were open from 0800 until 2200, when in the Sauna we could have free Champagne. On the second day we visited the Sauna at 1200 after a workout, when we asked for Champagne, we were told they don't serve it until after 1300. We went back to the Sauna at 1930 after dinner, asked for Champagne which arrived only to be told the Sauna closes at 2000 and we had to get out. Most of the rooms were turned off by the time we arrived anyway. The next day I went to reception to cancel the Sauna package as we were not happy with it. After two days I was part refunded for this package. I found everything about the Spa was hard sell and deceitful the way it was sold. I suppose you could say we learnt the hard way however all these little things add up to a pretty ordinary experience, hopefully there is some good information to save people from from the pitfalls we fell in to. Read Less
Sail Date March 2017
This is my third visit via P & O to the South Pacific and the destinations were the calling card along with a great price. Talked into it by my travel agent at the last minute, hence the price, but the South Pacific is a wonderful ... Read More
This is my third visit via P & O to the South Pacific and the destinations were the calling card along with a great price. Talked into it by my travel agent at the last minute, hence the price, but the South Pacific is a wonderful place to go. Our Ship the Pacific Jewel at 70,000 gross tonnes, is not small and provides many activities and entertainment /dining options. I will dispense with list as P & O obviously have that info for you on their website etc. Pros & Cons together then: The embarkation ( of 2,000 of us) was handled with efficient ease from check in to gangway, and long as you have yourself organised , its easy to do. Cabin was clean tidy and welcoming , ocean view forward location. Cabin Steward was helpful and obliging. Theme nights were not widely advertised pre cruise so wing it there, and maybe do your homework with your TA. This cruise had the unexpected feature of being a wedding cruise for the brother ( and soon to be sister in-law) of the cruise director , romantic to many , but the said Cruise Director , Sandy, laid it on thick and loud and brash. Selling carpets previously I suspect. If he yelled 'BINGO' on the ships PA system one more time... anyway, the wedding was apparently nice and took the place of the Captains Cocktail Party evidently, as it wasn't held this time, senior hospitality staff informed me. Food quality varied each day from below average to very good in The Pantry ( cruise included dining) . The Waterfront ( five star dining) cuisine was excellent. The eminent arrival of Cyclone Winston while we were in the area, caused a change to our itinerary which was Mystery Island to become Champagne Bay Espirto Santo. I took the independent tours on shore at Noumea & Vantuau as these are cheaper and more personal. First time cruisers might want to take ship booked shore tours as a up front try. If your adventurous , save your money. The Islands of New Caledonia & Vanuatu are beautiful, safe and very interesting. Enjoy them. Cabin TV was poor this time, in picture quality, and the Cruise channel had the TV Guide which was hard to use. Hard copy print as an option would be better. The looping Documentary of P & Os history while interesting the first couple of time was annoying by the four day. TV on demand should be installed with better sets. Photos and Videos on board , take your own, the package is not worth the high cost. Get roaming on your phone and the internet is still extortionate in cost. Drinks cost are about the same as Pub/ club prices in Australia. Avoid the Beverage package unless you think you can drink $80 plus worth of alcohol a day , every day! hmmmm. But the Bar staff were very hospitable and efficient. Take a cheery disposition with you in all, heard and saw some couples squabbling, not on a cruise please!? The young people seem to behave themselves better than some seniors. (sigh) . Anyway a three star outing for P & O this time. OK cruise with some improvement needed here and there. Read Less
Sail Date February 2016
Pacific Jewel Ratings
Category Editor Member
Cabins 3.5 3.7
Dining 4.0 3.2
Entertainment 4.0 3.5
Public Rooms 3.5 3.5
Fitness Recreation 4.0 3.1
Family 3.5 3.1
Shore Excursion N/A 3.2
Enrichment 3.0 3.0
Service 4.0 3.7
Value For Money 4.5 3.3
Rates 3.0 3.7

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