63 Royal Caribbean Ovation of the Seas Entertainment Cruise Reviews

Overall our holiday was good, but there were a few things that brought down the enjoyment. Our stateroom was assigned by RC on the starboard forward part of deck 6 and was above the deck 5 smoking area. This meant when we wanted to use ... Read More
Overall our holiday was good, but there were a few things that brought down the enjoyment. Our stateroom was assigned by RC on the starboard forward part of deck 6 and was above the deck 5 smoking area. This meant when we wanted to use the balcony, we got cigarette smoke in the air. Fresh air was why we picked a balcony in the first place. We also were deluged in cigarette smoke when waiting in line for the North Star on deck 15. In the stateroom, while it was small, the bathroom was extremely functional. Having USB ports and magnetic walls was also convenient. However we would have preferred to have a curtain or room divider so that a person sleeping wouldn’t be disturbed by someone reading or coming in late. Having all the overhead lights on the same switch also contributed to this issue. Personally I was disappointed that the Solarium pool was really only for sitting, not swimming. The other two pools were so full of kids for most of the day I couldn’t really swim. We also didn’t really get any benefits from being lowly gold level Crown & Anchor members. We received a note at the start of the cruise that we would get buy one get one free soft drinks when ordered together, or 10% off a single, automatically. However this was never the case when we bought soft drinks. The photo discount was nice, except for the photo package offers made the discount irrelevant. The special waiting area in the Music Hall on debark day was also irrelevant- no one was there when we arrived and when our number was called we were further back in line than the people who waited in Two70. Our cruise superstar staff were our stateroom attendant Igede who quickly helped us with anything we needed and had our room tidied very quickly when we left. We really enjoyed the progressive trivia and game shows hosted by Prince. The entertainers we saw were really excellent - Pixels and the theatre productions had amazing set design and performers. The INXS tribute band, comedian and tropical pleasures duo were also lots of fun. We didn’t go to the other tribute concerts as we weren’t interested in the artists they covered - maybe pick some more recent artists. The cruise director was kind of extra - he needed to take it down a couple of notches. It’s likely that we’ll sail with RC again. However it’ll probably be on a smaller ship, we will cough up the extra money to pick our stateroom, and we will be careful to avoid school holidays and smoking areas. Read Less
Sail Date January 2020
Where do you start trying to describe this incredible ship although there a lot of passengers she is a very big vessel and there are a enough spaces and venues to accommodate everyone. Embarkation was the quickest we have ever had ... Read More
Where do you start trying to describe this incredible ship although there a lot of passengers she is a very big vessel and there are a enough spaces and venues to accommodate everyone. Embarkation was the quickest we have ever had arrived at pier @11:00 on by 11:20 so efficient. We had an obstructed view balcony cabin on deck 6 port side quite roomy plenty of storage and hanging space and we were looked after extremely well by our wonderful cabin steward Henri. All of the entertainment venues were well attended and packed out most nights in particular the Two70 at the rear of the ship absolutely mind blowing venue. A big shout out to the following bar staff who went above and beyond and are a credit to Royal Caribbean Trystan,Crispin and Allan in the Schooner Bar and Alwin and Marina in one of our favourites The Bolero. All dining staff throughout the ship amazing as always first class cant do enough for you. We did our own thing at port stops so cant comment on shore excursions. To Captain Henrik and his crew thank you all for taking us on this wonderful journey on this fantastic ship. Would we cruise on this ship again yes in a heartbeat. Read Less
Sail Date November 2019
Wanted trip to Alaska, friends were going. Didn't realize how enormous ship was (meaning huge lines for the inadequate number of elevators, time-consuming just to travel to and from cabin to everything). On other cruises, I knew I was ... Read More
Wanted trip to Alaska, friends were going. Didn't realize how enormous ship was (meaning huge lines for the inadequate number of elevators, time-consuming just to travel to and from cabin to everything). On other cruises, I knew I was being squeezed for extra money--on this cruise, it felt like I was constantly being held up by my ankles and shaken for every last penny. The extra-cost Jamie Oliver's Italian restaurant made Chef Boy-ar-dee look good (although Chops was excellent and worth the up-charge). Royal Caribbean apparently believe that they absolutely MUST pipe in loud and unappealling musis to every corner of the ship at every hour of the day. There was literally not restaurant, hallway, bar, or any other venue that did not have constant music being blared over the loudspeakers. There were only two "Alaskan" ports (Juneau and Skagway). To say they had the feel of Caribbean ports would be an understatement. They looked exactly like ports in the Caribbean because the VERY SAME jewelry stores were right there in your face--the owners summer in Alaska and winter in the caribbean. The Yukon Pass train in Skagway was a wonderful excursion, but for the most part the two ports felt like pure tourist trap. Technically, I can say I have been to Alaska but it certainly doesn't feel like it. The day we were supposed to be touring the glacier was too foggy to visit it, so no glacier (but it sure looked like a lot of other ships were going to it and heading back from it while we bided our time "whale watching"). The food in the dining room was mediocre (which surprised me based on our prior RC experience). More drinking than I expected on an Alaska cruise (it felt more like a caribbean party boat). We put our luggage outside our door the last night, properly tagged, as instructed. In port, all but one of our bags had been off-loaded to the right area. We didn't find our last bag in time to leave for our flight, and we filled out the RC form. My attempts to find out about the bag through the customer "service" line was an exercise in Kafka-esque futility. The on-line process they require has proven meaningless. Nearly two weeks after RC took custody and control of our bag, we have now information about it (it was highly distinctive, impossible to overlook if someone actually looked for it). Trying to get information from RC has proven to be an utter waste of time. I can't imagine ever taking an RC cruise again. Read Less
Sail Date September 2019
This is a newer ship with new technology and it has some of the best features with updated state rooms, or show rooms. Because it is a bigger ship with more passengers, they have better shows. The talent is the best I have seen on a ... Read More
This is a newer ship with new technology and it has some of the best features with updated state rooms, or show rooms. Because it is a bigger ship with more passengers, they have better shows. The talent is the best I have seen on a cruise ship. The showroom in the back of the ship has stages that go up and down and holes open in the ceiling where people come down on a wire to put on a great show. There are more lounge acts with more entertainment. But those are the good things. The bad part is the music is way too loud and they think that people like it that way. But I saw people leaving the show because they didn’t like it. I wore my ear plugs and was ok. The ship is set up for all ages and they do a good job at keeping young folks on deck 15 and gamblers in the casino on deck 3 that is away from everything else. But the folks that like to go on this ship are people that like bumper cars, rock climbing, the flow rider, etc.... I have never seen so many people with tattoos and people wearing old T-shirt’s on a cruise ship. Formal night is a joke. Only 20 percent of the people put on a jacket or wore a tie. The rest of the folks were comfortable in T-shirt’s or whatever they were wearing that day. Most of the people in the lounge or walking around the deck look like they just came from Walmart. Maybe this is what some folks like, but it is not for me. The food and service is much better on Celebrity and Princess. The people working on this ship do a great job or the best they can. But there are about 3 passengers for 1 crew member on this ship while Princess has 2.5 and Celebrity has 2 and Crystal might have 1.3. The difference can really be seen in the dining room with long delays and having to wait on your waiter. We have no regrets taking this cruise, but I think others ships in this price range are better. Read Less
Sail Date August 2019
To put it mildly.....We really need a vacation after this Cruise! We ~hesitantly booked this Alaskan Glacier cruise with 7 other family members from around the US. This was to be a true "Bucket-List Cruise". There were 3 ... Read More
To put it mildly.....We really need a vacation after this Cruise! We ~hesitantly booked this Alaskan Glacier cruise with 7 other family members from around the US. This was to be a true "Bucket-List Cruise". There were 3 Seniors with our party..one of them a "Diamond RC" member. We aren't typically cruise people, but we wanted to participate with this one for the aging members of the family. We are Luxury Vacationers and Platinum Marriott Members. We enjoy fine food, fine wine and luxury amenities. Yes, the Ovation is a sparkly new ship. The balcony stateroom was adequate, the staff were quite nice. That's all the positive energy I can put into this review. The biggest disappointment..BY FAR...was that THIS Alaskan Cruise did not get to see the glacier we had on the itinerary...This ship is TOO BIG to get to the glacier!! So I'll bet no one will ever see the glacier if you take this ship! The 3 other ships that sailed with us all went to the glacier. Also, the same cruise the week ahead of us didn't go to the glacier either. Safety aside..this was THE hallmark of the trip. If they couldn't do it, they should've told us ahead of time. Right off the bat, they want your individual picture! Not because it's " A time to Remember" ...it's all about facial recognition. Don't believe it's true? Think again! For beginners, the embarkation was total chaos, stress and disorganization from Seattle. The seniors were exhausted and so were we. The dining experience.... Some of our family were staying in Junior Suites...They ate at a separate dining room every night. We were not allowed to attend that dining room. So unless we wanted to pay the upcharge for a specialty dining venue we never ate dinner together....NOT ONCE! So we did lunch together instead. Here is where we ate our meals and our thoughts on the experience.... Where ARE the fantastic Buffets? The ice sculptures? The shrimp towers? The chocolate fountains? Not on this ship! None of it.... We ordered coffee/Juice & danish from room service each morning..free with a tip. OK Windjammer is like a hospital cafeteria. Food was Eh... Cafe Two70 another hospital cafeteria. Food was Eh... Cafe Promenade 24hr coffee/ stale pastry & Sandwich shop is the size of a kiosk at the mall. Nothing special here. Chic MDR dining where we ate dinner was ok, staff was very attentive. Average food, nothing special, didn't leave hungry. Solarium Bistro Breakfast to order was a hidden gem in the mornings and decent. Solarium Bistro Dinner...not that great. Eh... Lunch in the The Grand was ok, good place to gather if you are with a group. The smoking/vaping sections of the ship. If you are a smoker, vaper or enjoy a cigar...Beware! There are only 3 places on ship to indulge in your stress-reducing cigarette. #1 The 5th Floor patio near Vintages Wine bar- the quietest place and most difficult place to find (but closed many times for cleaning?, without any cleaning going on?) #2 The 14th Floor open air hallway between the Solarium and Splashaway Bay. This is quite a hike from most staterooms. Not a favorite place to go. #3 The back left section of Casino Royale if you want to be out of the weather & wind. Another not-so-favorite place to go, but nice at 6:30 am if you'd like a little peace & quiet. Night time activities were mediocre at best. We usually ended up in the Music Hall for a silly game or two and some music...not as good as my local bar. Schooners had some nice piano music. We never did see any of the shows. They were booked up from day #1. We did the Skagway train excursion, which was nice. We booked that several months in advance. The " Refreshment package" was expensive, but covered all of our bottled water & Virgin Mary drinks & Mocktails. We also used it for other mixers because we purchased a few "Royal Gift" packages of Absolute Vodka for our room so we could mix our own drinks. We also brought on 2 bottles of wine from port on embarkation day. The others with us hardly got their money's worth from the alcohol packages they spent almost $1,000 on. Most of the bars were closed during days in port. FYI... The PUSH to SPEND MORE ! OMG!!! The constant push to spend more money blew my mind! As if you haven't spent ENOUGH already!!!! Every activity is put in place to help you spend more money. From the "Smokey-Eye" Demo (to purchase Urban Decay Makeup Pallets) to the Seminars. They want you spending..spending...spending! Even the TV stations...non-existent so you are out spending instead of watching tv. VOOM Experience..=...DOOM Experience...need I say more...totally NOT worth it. Even in an emergency. Formal nights....FWIW what is the point? Nothing special...No fancy dinners here or reduced drink prices...Just more opportunity for pictures to sell you later. The Captains Reception....Hahahaha....reception? I though most receptions came with a drink and a small bite? My mistake. Ports..Interesting tourist traps...bought a few things, saw a few things, drank a beer, ate a lunch....maybe did an excursion....got back on ship This is just the tip of the iceburg...haha..But you've got the idea. Perspective...If you're a cruiser, you'll always be a cruiser...it's your thing. No offense, but I just don't see how this is a relaxing or pampering way to vacation. I would not classify this as a Luxury Cruise. When the bills roll in and begin to hover near the $8,000 mark and we have nothing special to say about this vacation, that's just sad. I can put a much better vacation together with 1/4 of the money we spent and say.."I have had a vacation"...Ahhhhh. Read Less
Sail Date May 2019
There were 5 of us and the cruise was to celebrate a 70 birthday .We are all experienced cruisers whilst every thing was very clean and the food was ok ,the ship has no soul we could have been in a large department store with a pool on the ... Read More
There were 5 of us and the cruise was to celebrate a 70 birthday .We are all experienced cruisers whilst every thing was very clean and the food was ok ,the ship has no soul we could have been in a large department store with a pool on the roof ,cruise ships have lots of areas to sit listen to soft music catch up with friends for a coffee sit quietly to read the Atrium is the hart of the ship where you gather ,catch up ,listen to the piano whilst have a coffee on this ship there was virtually no where to sit. on level 4 from one end to the other virtually no seating any where ,this ship had no tables ,every cruise i have been on you could go to the pool deck "14 on ovation," and sit at tables with chairs play cards eat your meals whatever , what do you find on ovation hundreds of lounges every where go up more lounges ,50% unused ,want a table don't have any ,every thing on this ship was geared to seperate you from your money you felt like it was a definite strategy to gently keep moving you in to some where to spend .this was our 3rd RCI cruise . Read Less
Sail Date April 2019
I know why I choose Princess cruises! The ship is ok although the layout is confusing the staff were just ok nothing to rave about. There so called alcohol package is truly unlimited and the staff clearly don’t abide by a responsible ... Read More
I know why I choose Princess cruises! The ship is ok although the layout is confusing the staff were just ok nothing to rave about. There so called alcohol package is truly unlimited and the staff clearly don’t abide by a responsible service of alcohol this is a huge concern one that could backfire quite easily. Our cabin was nice kept clean we didn’t really see our guy that much but was pleasant and there to help if you needed. The outside pool on deck 14 was tiny for a ship it’s size. The adults only area only had spas and a shallow pool to sit in There was an inside pool also quite small. The entertainment day and night was very average. Unfortunately we missed 1 port to bad weather and there was no programme arranged until lunchtime We made our own fun but overall I wouldn’t recommend this ship . Read Less
Sail Date March 2019
Staff- amazing Ship-amazing Food-amazing Activities-amazing Shows-amazing State Room-amazing Overall - fantastically awesomely wonderfully AMAZING AMAZING AMAZING We will be on board again in December for the ... Read More
Staff- amazing Ship-amazing Food-amazing Activities-amazing Shows-amazing State Room-amazing Overall - fantastically awesomely wonderfully AMAZING AMAZING AMAZING We will be on board again in December for the Christmas cruise with family and friends and we are really looking forward to it. Hopefully we will meet up with some of the fantastic staff again. We will definitely be showing up for the bingo again. Didn't know bingo could be so much fun. We will also try out the dodgem cars next time as we missed them this time. The North Star was a highlight for me. The view out in Picton harbour was fantastic. Special mention to our wait staff in Chic restaurant I Wayan and Dedey their wonderful personalities was really something to look forward to as part of our restaurant experience, and healing about their home towns and customs was very interesting. We highly recommend a holiday on your wonderful OVATION OF THE SEAS. Read Less
Sail Date February 2019
I had an assumption that all cruise`s were for old fat people, how wrong I was, my parents shouted my wife and 3 boys aged 4-8-11 and my brother and my two nieces. Absolutely blown away staff are some of the most beautiful people we have ... Read More
I had an assumption that all cruise`s were for old fat people, how wrong I was, my parents shouted my wife and 3 boys aged 4-8-11 and my brother and my two nieces. Absolutely blown away staff are some of the most beautiful people we have meet they remind me of the fijian`s, warm, humble, caring, genuine they were the highlight of the trip without a doubt. The boat is almost as good its is better than some 5 star hotels we had a junior suite that was well appointed had two bathrooms and plenty of room four us and storage for all our stuff was on deck 10 room 218 been mid ship when there is a bit of a swell is a blessing less movement. Hard to find information about activities before you, go but easy enough once on board. Book things as soon as you get on as you may miss out especially for I-Fly and North star the viewing arm thingy majig. Food is really good caters for al,l my wife is a vegetarian even she was happy. Take a clothes line as they charge like wounded bulls for laundry. If you like a drink or to get the drinks package they make the drinks strong so none of those weak bar drinks here !. For kids suits under 3 and over 8 years of age, our 4 year old fell in the weird zone things like bumper cars, rock wall, trapeze and roller skating he was to young to do. They do have a great kids club for all ages but we never used it. great used to taking the stairs the lifts are pain full none seem to be available always full. We will remember this for a lifetime helped when my parents paid for it stunning stunning stunning Read Less
Sail Date January 2019
It was a bucket list trip and my husband & I were celebrating our anniversary and a birthday. We stayed in Sydney for a week before boarding the ship. We stayed at The Meriton Apartment Suites in Mascot. It was beautiful and well ... Read More
It was a bucket list trip and my husband & I were celebrating our anniversary and a birthday. We stayed in Sydney for a week before boarding the ship. We stayed at The Meriton Apartment Suites in Mascot. It was beautiful and well maintained. It was 2 blocks away from the train (which was the best way to travel).We saw a lot. We prepared dinner with a chef at the famous fish market school; we secured tickets to the only performance of Beethoven Seven at The Sydney Opera; we went to the aquarium, the museum, and the zoo. We had fabulous meals at The Tower 360. The view was stunning. We went to Hyde Park and saw some beautiful statues. Embarkation day was a little chaotic. People were standing around and it got congested. I think additional staff would have alleviated this issue. Disembarkation was smooth. The ship was absolutely stunning! It was bright, clean & well maintained. We stayed in a balcony cabin which had plenty of room and drawers. It was well maintained. There were many dining venues. We ate at several of them. The food was the delicious. We tried The Main Dining Room, Solarium Bistro, Chops Grille, Café@Two70, Jaime's & The Windjammer. There was a plethora of entertainment and activities onboard. Of course we couldn't see or do them all but, we had fun trying. The shows were of high quality and well presented. We enjoyed the dance classes. We attended every class of the ballroom dancing led by Nia & George. We had sooo much fun and it was good exercise! We also went to the Mob dance classes led by Luane. All of us, who attended the classes, actually presented a routine on the Promenade deck and we also received certificates. This was definitely a 'feel good' experience. The service was exceptional. The head waiter, Sinddharth Singh, had a special entrée and dessert prepared for us to celebrate our special events. The waiter, Dias. who was assigned to the area where we ate breakfast remembered what we liked to eat; how we wanted it prepared and when we preferred to have our coffee. If we saw any of the staff out and about, they always asked if we needed anything and wanted to know how our day was going. Our stateroom attendant was very friendly and responsive to our requests. He outdid himself with decorating the cabin for my husband's birthday and leaving a personal note. We went on a train tour in Nouvelle, Caledonia. We saw plenty of sites and stops were made for photos. We walked around at Mystery Island. It was beautiful and the water was turquoise. There were several planned activities on the island. We had such a great time that we booked again on the Ovation. This time we'll cruise from Sydney to New Zealand. Read Less
Sail Date November 2018
I chose this cruise because sailed few years ago on independence which was fabulous from start to finish this royal carribean intinery was a disaster my partner is disabled and required special assistance at port which was pre booked ... Read More
I chose this cruise because sailed few years ago on independence which was fabulous from start to finish this royal carribean intinery was a disaster my partner is disabled and required special assistance at port which was pre booked absolutely nothing at port just q people its was 3 hours till got on boat not even drink offered bye staff and no special assistance on board was never away from large q at tiny customer service desks were i couldnt be understood as asian reps.got verbally attacked bye aggravated passenger in q, i had car hire arranged one terminal car not issued as boat keeps passport day wasted unorganised chaos chinese man fell of shuttle bus split head no staff to help just passengers trip was geared for chinese travellers food and entertainment oat had to turn back as 2 people died and 4 hours late to singapore i missed my bali connection had to pay $650 new flight but the worst is next they told people night before hold on to cases if you want off ship early guess what i reckon at least 3000 of 5000 wanted that people fighting each other in lifts no movement with weelchair in stifling heat and everybody getting very annoyed and frustrated the exact same in singapore port too many people and no help whatsoever from royal carribean a disgrace and terrible birthday memory. My partner had to actually teach the entertainment crew to play games they were trying and hadnt a clue ??? some staff great our room attendant and marrilo and info desk manager were fabulous my kind regards to them thanks Read Less
Sail Date October 2018
Flew from Australia with 5 others and spent a few days touring around Beijing , seeing Lost City and Great Wall. Fast train down to Tanguu station in 2nd class was easy $18 Aus,then Taxi to cruise port on the day was easy enough as well ... Read More
Flew from Australia with 5 others and spent a few days touring around Beijing , seeing Lost City and Great Wall. Fast train down to Tanguu station in 2nd class was easy $18 Aus,then Taxi to cruise port on the day was easy enough as well $100 Yuan. Get on the Boat through the initial check in wasn't organized that well from the Non-Chinese side anyway, very slow, with little instruction or desk attendants. The Boat itself was in great condition and the Balcony room 11246 was a nice size and enough room for clothing. Mr Jimmy was very helpful we when needed anything during the voyage of 6 days Entertainment was on most nights of a good standard with some only so so but that the luck of the draw No self laundry. Casino just smelled of smoke even though non smoking. No Bar staff service away from Bar area like on other cruises. Four different free restaurants served same menu through whole cruise, seemed to based on Chinese cuisine until a lot of people complained then more variety became available. Breakfast was a mad house, survival of the fittest/ or biggest elbows Very little common courtesy shown by majority of passengers which made cruise a bad experience. I know Aussies can be loud and sometimes rude, like all nations but i would never do a cruise out of Asian/Beijing again and wouldn't recommend it to anyone either. Couldn't fault staff on boat as they tried to satisfy all passengers Dis-Embarkment was a breeze and we took own bags of at Hong Kong Read Less
Sail Date April 2018
We are familiar with cruises and have always loved them. But his was very disappointing for a number of reasons. 1. They charge $8 for room service breakfast... bummer! 2. The sign-in in Singapore was horribly unorganized. 3. Ho ... Read More
We are familiar with cruises and have always loved them. But his was very disappointing for a number of reasons. 1. They charge $8 for room service breakfast... bummer! 2. The sign-in in Singapore was horribly unorganized. 3. Ho Chi Min was cancelled at the last minute with no explanation (our main reason for choosing this itinerary) 2. On 3rd day of cruise we were told to change our return flight home from Beijing to a later time (after 6pm) which would have cost a lot of money. Why were we not we told this when booking cruise? This ruined our whole trip as we were worried we would miss our flight home. 3. The dining room food was awful + service was bad. 4. Entertainment was very basic, at best. 5. We were told that immigration at South Korea could be up to 3 hours which affected our tour and caused chaos. It didn't happen! 6. Lines at Guest Services were ridiculously long. It seemed to be general disorganization and we've done many more cruises so we know the difference. 7. There is no instant coffee provided in the room, but there is tea. 8. Only sports and news on TV.... no movies In general, it seemed very unorganized. We are very disappointed in RC and the Ovation. We will not use them again. Read Less
Sail Date April 2018
When my partner and I cruised the Caribbean on Oasis last year - we were so excited had a great time that we decided to book a second cruise - on the new Ovation of the seas The ship itself is wonderful. It is large, modern, great ... Read More
When my partner and I cruised the Caribbean on Oasis last year - we were so excited had a great time that we decided to book a second cruise - on the new Ovation of the seas The ship itself is wonderful. It is large, modern, great decor, casino is well organised, and the two-seventy area is magnificent. They even had a sports bar that’s always open for games - unlike the Oasis. The onboard activities were also very good. Ifly (which normally costs $100 in Sydney) was free, rock climbing, a lot of trivia etc. however I had two major problems: 1) the escape room activity was practically impossible to book as a slot would only open when there is a request. This means you can’t book online. In fact - I’ve only seen two timeslots available - both while we were in Hong Kong rather than a sea day. 2) the staff during the bumper cars was appalling. It is a 3 minute ride - and a few of the customers were unable to drive their cars as they didn’t know how exactly - and rather than go and assist they just continued to chat among themselves and not paid attention. Now that’s out the way: Food is mostly good. I see a few people complaining here but to be honest I did not have any issues with it - especially considering the freshly made stations. Maybe there isn’t as much variety as before but the food itself was fine. The specialty restaurants were adequate and definitely worth the $28 a head per meal. They are unlimited food too. The hot dog takeaway was only open 5 hours a day or so - which is highly disappointing Customer service was probably the most disappointing experience in the ship - while the cleaners and waiters were good - the helping stuff was not. They never had the right answers and there was always a long wait. Consistently they would need to call their manager for every issue. The half the soda machines either didn’t work or had no coke in them! Ridiculous. You pay $12 a day and you expect the coke. And this was the case for at least half if not all of the cruise time. Yet the staff couldn’t do anything about it. Asking about excursion help was difficult too as the staff was unable to answer whether I would be able to do a particular excursion due to me being on crutches. disembarking was terrible in China and completely unorganised. I was with a broken foot and on crutches yet was made to stand for over an hour - no helping staff, or anything at all. Really ridiculous. It’s a shame as the ship has high potential but is completely disorganised. Lastly - shore excursions were hot and cold. Some of them were great (Hoi An and beijing) while some were really disappointing such as denong - mainly due to the Ho Chi Minh port cancelling several days prior to arrival. Read Less
Sail Date April 2018
We wanted to try a cruise with more days at sea, this trip also ended in Singapore which I had not visited for a while. Embarkation was so easy. We had selected 12-12.30 and arrived early at 10.45 to drop off our bags. The ship had agreed ... Read More
We wanted to try a cruise with more days at sea, this trip also ended in Singapore which I had not visited for a while. Embarkation was so easy. We had selected 12-12.30 and arrived early at 10.45 to drop off our bags. The ship had agreed that general boarding could commence. We joined the queue, which was quite long but which moved through all the sections quickly. This was well organised and we were on board by 11.30. Pro's -The ship is excellent, new, clean and the crew were friendly. With so many people on board we did not experience many issues with queues. Only slightly delayed some nights for the restaurants, but no worse than other cruises on smaller ships- 5 mins at most. They ware serious about keeping your hands clean which is fine. We did My Time dining which worked well, either mixing with others or sitting on our own. Food was good quality with a great selection. Our cabin was clean, new and the bed was comfortable. Air con was efficient and TV programs fine for me as there was a selection of news channels to keep up to date with the real world. Entertainment, there is always something happening if you want to get involved. Trivia was our addiction and there were events all day, great fun. evening shows were varied, tribute bands/shows, singing/dancing, pianist, comedians, hypnotist and large production called Pixels.Shore excursions were well organised, it did not take long to get off the ship. The bus services were reasonably priced. Cons- Shore excursions centre was not open very long during the day. Not enough information about what is going on other than the activities sheet delivered to your cabin. We passed some great sights which should have been announced. The photographers kept blocking walkways for staging photos. Read Less
Sail Date March 2018
What a wonderful ship, had the best time, This ship is amazing it will be very hard to go back on any older ships have been totally spoiled. My cabin was spacious on deck 8 superior ocen view, maybe the only other thing I would change is ... Read More
What a wonderful ship, had the best time, This ship is amazing it will be very hard to go back on any older ships have been totally spoiled. My cabin was spacious on deck 8 superior ocen view, maybe the only other thing I would change is to be on the other side of the ship going up the coast from Brisbane to Darwin just amazing coast line. All dining on board was great can't say I had one bad meal, worth trying and paying the extra for Jamies and Wonderland and don't eat for a day, the food was great. Entertainment was the best I have had a cruise ship first two nights there was a Inxs Tribute band in the music hall all I cansay fantastic plus many more great nights. All in all the cruise was great would definitely go back on The Ovation of The Seas again. Read Less
Sail Date March 2018
My overall rating is average. Some great gimmicks to get you on board (NorthStar, iFly, FlowRider), amazing shows, awesome rooms which are let down by a poorly designed pool deck, lack of pool atmosphere and poor pool bar service. I feel ... Read More
My overall rating is average. Some great gimmicks to get you on board (NorthStar, iFly, FlowRider), amazing shows, awesome rooms which are let down by a poorly designed pool deck, lack of pool atmosphere and poor pool bar service. I feel that once they get you on the ship with all the latest attractions and experiences you are let down by poor service and pool basics they got wrong. So, lets recap why I choose this cruise.....my first cruise was on a Carnival ship sailing from Puerto Rico to my dream islands of Barbados, St Lucia, St Maarten etc. Each port day (which was 5 out of 7) I had planned all day activities while in each port. So, this time I wanted a lot more seas days and to me the choose of cruise wasn't the destination it was all about the ship experience and lots of sea days. I wanted to experience the latest and greatest mega cruise ship and Royal Caribbean is the main cruise line that has these in Australia, hence why I choose Ovation of the Seas. Ovation of the Seas is a big ship with lots of passengers. Most of the time the extra passengers aren't a problem although it can be hard to find a quiet place, speciality restaurants and activities (iFly and NorthStar) do tend to book out early, and, the Windjammer Restaurant can be challenging to find a table free. Cabin: being new, everything is the latest design and is in a condition like I was the first passenger on board! The closet and drawers are big, so easy to pack away your mountains of clothes and I had never had to get my suitcase out while on the cruise. The Virtual Balcony (a LCD TV screen (Sharp brand), on its side, fitting floor to ceiling, with drapes) with a view of the ocean behind the ship is amazing. I never felt claustrophobic or closed in while in the room. I would highly recommend an inside room with Virtual Balcony. The room attendant was super friendly, he always said hello and was keen for a friendly conversation. This service made me feel "like at home' and my room was always clean and tidy. Shows: the shows were amazing, the quality is so high. Be prepared to have your expectations met and exceeded. The shows were the highlight of the trip. I never imagined that the quality would be this high on a ship. Pixels was a good show, although, I think it is a little over rated. Pool deck: the main pool was disappointing. The side of the ship which was the front of the ship had a bar on each level and 1 row of sun lounges, the side which was the back of the ship had a big children's water park/play area and 1-2 rows of sun lounges (the children's water park wasn't well utilised since it wasn't school holidays) and each side of the pool had 3 rows of sun lounges. So, really not many sun lounges around the pool. The video screen was to one side of the ship (not like most ships where the screen is on a side of the pool that is the front or back of the ship). This meant that watching movies was not practical (only 1 side of the pool could see it) and the sound was not loud enough. There was only 2hrs of live music each afternoon and the entertainment from the cruise entertainment team. Very disappointed. Inside pool: there is an enclosed pool with a glass roof, the roof and sides could open fully but even during our trip was fine every day with temps into the 30C it was never opened. Being indoors it was noisy. Verandahs around the pool: there is a big wide enclosed verandah on each side of the pools which is wonderful if you want somewhere shady with sun lounges and other funky lounge furniture to sit/lay on. Great concept but being enclosed makes it feel disconnected because you don't feel the lovely warm sea breezes. In one of these enclosed verandah areas, which was a main thorough fare along the side of the ship, was the smoking area. The smoking area was enclosed on one side with windows and covered with a roof, so the smoke drifted along the enclosed verandah or out into the pool area. I really can't believe on a new ship they choose this as the smoking area! Solarium: a lovely over 16yo area. The cascade pools down the front of the ship were lovely to sit in, with a drink in hand. It did tent to get noisy and at times the air felt stuffy, once again all glass roof which was closed with air con. Pool bar service: slow, staff which never smiled or entertaining, they often served the next person rather than the person who had been waiting the longest, rarely (ie. if ever) offered a waiter service in the pool deck area. Very very disappointed. There were no frozen cocktails on the last day as they had run out. My idea of a good cruise day is around the pool, with entertainment, having a few drinks.....this ship did not meet my prior experiences or my expectations. Other outdoor areas were great. Deck 15 (running track level) was awesome for finding a sun lounge. Knowing that nearly 5,000 people fit on the ship I thought finding a sun lounge would be a problem, this was never the case, there was always many to choose from. Entertainment venues: there was no nightclub per say. There was a Music Hall which was the only venue that stayed open after midnight and was called a nightclub.....for me it didn't really work. Schooner Bar was a good atmosphere with piano player. The Original English Pub was one of the best venues, with a stand up guitar/singer every night, probably the best venue of a night entertainment wise but it was very small...such a pity. Food: the main dining restaurants, 4 in total, each have different decor and are on one floor. If you like the grandeur of a big restaurant with tiers that look over the other etc....you will not get this on Ovation of the Seas. All restaurants are on one level and due to not being two levels they lack that grand feeling. The Grande was the only spectacular one, the other ones ranged from being OK to American Icon Grill which was basic and of a night looked drab. There always seems to be someone different serving you during each sitting, this resulted in a feeling where service didn't feel personal. The food was good but I wouldn't say spectacular. The prawn cocktail was minimal and a big fail. There was always people walking around your table, it did not feel quiet or intimate. Windjammer Restaurant: (think Lido on Carnival) was always full of people, hard to find a table, some food wasn't of the highest quality (honey dew melon was too hard, sweet and sour chicken had no taste). This was one area where the space was insufficient for the number of people on board. The speciality restaurants were awesome, we tried Chops Grille (think steakhouse) and Wonderland (imaginative cuisine over 13 courses) were first class and definitely worth the money. Definitely try Wonderland, it blew me away! There are restaurant packages available only on Day 1 of the tour. We choose 4 for USD 100. For the other restaurants we choose experiences: 1) bottomless (champagne) lunch with galley tour which was a great experience with lobster and a nice piece of steak for lunch and lots of champagne, and, 2) sushi making class and you take away 3-4 long sushi rolls. Formal night: I had read reviews that formal night wasn't really formal in Australia and that was my experience. For guys, I saw maybe 2 (at most) tuxedos, a few suits and ties, odd sports jacket, most in chinos/slacks, long sleeve shirt. Ladies tended to be more formal than guys. The staff dress was appalling, they wore the same clothing as any other night. In the restaurant, male restaurant staff did not have their top button done up or a neck tie. I feel if Royal Caribbean are calling it a formal night, they should set the tone for the evening, which they sadly did not. Very disappointing RC. Drinks: I really like cocktails and I think they are a classic cruise experience....colour creative decorative conceptions served in beautiful glassware and martini style glasses.....Ovation of the Seas really lack in this area. Only memorable cocktail I had was an Expresso Martini and that is because I asked for it and it wasn't on the menu! Drinks seemed to be fast to prepared, basic, and boring. Other aspects of the cruise: Fitness centre: great but no sauna or steam room (you had to buy a pass to the spa centre which was costly). iFly (sky diving) great experience, tube was narrow so not like other commercial ones I've been in previously off ships, fully booked and not sufficient booking slots for all guests. NorthStar (glass viewing capsule that rises above the ship) great concept but when you get up there while at sea you realise there is just blue ocean as far as you can see so the only thing to look at is back down at the ship. Great concept, good gimmick in the advertising, but underwhelming once you experience. Flowrider: I didn't try it due to cost, ie $$$, but it was also busy with areas to watch those participating. Shore Excursions in Noumea: we did not book on board as the cost looked grossly inflated. Noumea is expensive but we did find a combo ticket inside the cruise terminal for the Green Train and all day hop-on hop-off bus tour for $50 (USD I think, not AUD). I think the train trip on board the cruise was $88+. We can not recommend the Green Train highly enough, great tour guide, excellent route, we got the bus back to Lemon Beach for an afternoon of food and swimming. If you have gotten this far into my review.....if you have kids, this is a great ship for you. If you like a good pool deck with good pool entertainment, outdoor movies, try another ship. If you like exotic cocktails, try another ship. If you are a multi-generational family and want things for all ages, this ship is for you. Be prepared to have all the latest attractions/activities/ride but be prepared for variable service. Read Less
Sail Date February 2018
Both my wife and i are first time cruisers and we embarked on the Royal Caribbean's Ovation of the Seas, 8 night South Pacific cruise from 18 - 26 February 2018. We loved the Ovation of the Seas and the both of us had a relaxing and ... Read More
Both my wife and i are first time cruisers and we embarked on the Royal Caribbean's Ovation of the Seas, 8 night South Pacific cruise from 18 - 26 February 2018. We loved the Ovation of the Seas and the both of us had a relaxing and an amazing time and we can't wait to we go on another cruise in the Royal Caribbean lineup. As first time cruises we were both are little overwhelmed with the size of the ship and took us a while to get into the swing of things, but once we did it was all smooth sailing. Embarkation went smooth, thanks to the online check in on the RC website and took no longer then 30 - 40 minutes. Absolutely cannot fault disembarkation, it was well organised and a seamless process. The Ovation of the Seas is amazing, lovely, very modern and clean. There is plenty to do on board during the sea days, it also certainly helped that we were blessed with perfect weather which made life on the pool decks all that more relaxing. There are some great rooms on the Ovation, with my favourite being the 270 lounge and the Solarium. Never had a problem getting a lounge chair to sit back and watch the ocean pass by whilst reading a book. We stayed in a stateroom with a balcony, the stateroom was clean and roomy and there is plenty of space and storage for your clothes and belongings. Dining on the ship in the main dining halls was very good, but the speciality restaurants onboard are amazing. We didn't get the dining package before we boarded, but i recommend on a cruise on the Ovation for this length of time , is definitely worth considerint. Izumi and Jamies Italian being the standout restaurants on board. There is plenty of entertainment and the shows are very good, my god they even had a tribute to Queen! and AC/DC. The gameshows on board was certainly helped by the cruise director Joff who was very entertaining. The service on board is excellent, treat people with kindness and they will treat you back. Mystery Island was the highlight destination, just exactly what you want when visiting an island in the south pacific, blue skies, clear water and white sandy beaches. Also enjoyed Noumea, New Caledonia, highly recommend taking the hop on /hop off bus,this gives you a little glimpse of Noumea and its sights. Both my wife an i caught the bug, the cruise bug, and we cant wait to do it all again. Until we meet again!! Read Less
Sail Date February 2018
Good: great ship, does not feel crowded with 4k+ passengers... only at embarkation and disembarkation..., iFly , bumper cars, Northstar all interesting activities, nightly entertainment. Food was good...breakfast in Windjammer or special ... Read More
Good: great ship, does not feel crowded with 4k+ passengers... only at embarkation and disembarkation..., iFly , bumper cars, Northstar all interesting activities, nightly entertainment. Food was good...breakfast in Windjammer or special room for Diamonds ... lunch mostly in WJ or Cafe270.... Dinner was in MyTimeDining, sometimes in WJ. Not so good: had an obstructed balcony room on level 6... that’s fins as that we paid for and expected.... issue was nightly noise from under the room... Jamie’s restaurant was under and seems like cleaning at night....moving furniture, screeching... had to complain to C&A ambassador... Room was clean, well taken care by stateroom attendant. We were in B2B and did inform our next room attendant so that our packed luggage are moved to new room. You don’t have to pack if you want to but we felt safer to pack our stuff!!! Was able to get out last and come back after 1.5 hour bypassing the queue forming at the cruise terminal entrance as we are B2B. Helped to get us faster in and into our room to unpack. Read Less
Sail Date January 2018
We chose RC again after the great experience we had on Voyager of the Seas 2 years ago. It was a last minute decision based on the Discount offered on FB. Our cabin was 9698 and was perfect being halfway between deck 14 and 15 and decks ... Read More
We chose RC again after the great experience we had on Voyager of the Seas 2 years ago. It was a last minute decision based on the Discount offered on FB. Our cabin was 9698 and was perfect being halfway between deck 14 and 15 and decks 3 and 4 where the restaurants are. Embarkation was quick and departure even quicker. Very well organised. The ship was immaculate, perfectly clean everywhere with no wear or tear to see. The cabin was larger than the Voyager of the seas and floor plan was much better with loads of space to put things away. We dined The Grande, Chic, Silk and American Icon in My Time Dining with Waiter Service the best we have ever had in the 4 cruises we have done. Every meal we had was perfect, I'm a big eater but the servings I received were just right. The whole Dining Experience in these restaurants was 100% Other places we dined at were the Solarium Bistro, Two70 Cafe, Sorrento's, Michaels Genuine Bar, Izumi and Wonderland. The Solarium Bistro was great for Brekkie and lunch being never crowded or full. We were invited to a Mediterranean theme night at the Solarium Bistro and this was a great meal. Entertainment was massive from Piano Music to very large Theatre performances, The Two70 area was the best area on the ship for Entertainment and the Music Hall and main Theatre not far behind. Schooner bar music, Boleros Bar, Michaels Genuine Bar all great artists playing and singing their hearts out. Service or Work Ethic: The attention to detail in Service was outstanding like the young lady in Sorrento's who just kept cutting and putting pizza pieces on plates and smiling to everyone, the floor sweeper standing against wall with his tray and broom waiting for the Balloon Drop to finish and then it was his job to clean up the mess. Make sure you find Ting Ting in American Icon with his sister who gave us the best service and with lots of laughs. Mystery Island was good and we achieved what needed to do and that was swim in the sea but it was hot for us Tasmanians :) so we adjourned back to the Solarium Spas :) Noumea was just great. We walked 12 kms, the first bar they spoke english and french and latte's were perfect. We found a Mexican Restaurant about lunch time it was the best Mexican place I've ever been in, but they only spoke French .... Ha Ha we had the best fun doing the interpretation and ordered Mexican SOL Beer and dips and chips platter, then the fun of paying as they could not do French Aussie conversion but the manager arrived just in time who spoke English. Fantastic time in Noumea. We had no children on this trip but there were over 1800 kids on the cruise and there not many problems that we saw. The best tip I can give with any holiday is "Go with the Flow" this works 100% every time. Honestly this is best Cruise Ship with the best Crew and Hotel Services Crew and Managers that we have ever been on, better than the QM2. Read Less
Sail Date January 2018
Before i boarded, i wasn't that excited as i've read many reviews on the lack of activities. There were many key events on my 8 day journey to Hobart and Adelaide. As most Australians, we would believe that travelling to such ... Read More
Before i boarded, i wasn't that excited as i've read many reviews on the lack of activities. There were many key events on my 8 day journey to Hobart and Adelaide. As most Australians, we would believe that travelling to such areas would be terribly boring. During these 8 days, it wasn't just the scenic views of travelling to different states but it was the experience gained on the cruise itself. My family and i have encountered beautiful staff and cruisers that made this an enjoyable experience. Lets break it down to entertainment. The Royal Theatre and 270 room alternate in the most fascinating and unique shows that includes talented musicians, dancers and singers. Along with this, we could experience some comedy shows and late night trivial and music contests/game shows. Every night, my family and i would be introduced to these events and this would never have failed to impress us. These shows usually end around 11pm but that just brings the start to the casino, and the night club. For kids, theres the arcade which allows children to roam around till 1am. This facility is as safe as it gets with staff around 24/7. Theres table tennis, bumper cars, sometimes trivial games, xbox games and dodge ball/basketball. Food. Now, my favourite part of this cruise. The Windjammer was the best buffet ive ever been. Staff is great and the organisation should be incredibly considered. They are always on time, serving finest food from ranging cuisines of asian, middle eastern, european... with burgers and fish and chips to die for. Theres free hot dogs on the arcade level and free pizza thats open till 3am. Now these pizzas are serve the best pepperoni but the menu changes daily from seafood to crowds favourite of hawaiian. Lastly, theres the water slides and pools thats always open. The sun is always hitting the pool deck so its always an amazing time to spend in the waters. Theres a massage area and a massive gym. The gym here provides almost everything. This trip was too good to be true. This is my first and will surely not be my last. Note: The cabin staff was amazing. Truly will be make your trip x100000 better. They're great people and make the effort to make you cute towel animals. Read Less
Sail Date January 2018
The ship has a vibe about it which is happy, alive, vibrant. It’s spotless!! The medical protocols for hygiene are excellent with gel stations at EVERY bar and eating station (and there are many of them). Staff supervision of the ... Read More
The ship has a vibe about it which is happy, alive, vibrant. It’s spotless!! The medical protocols for hygiene are excellent with gel stations at EVERY bar and eating station (and there are many of them). Staff supervision of the wash stations at the WindJammer is 24/7 Service is mostly good to great with the occasion fail, probably due to capacity or overcrowding of non booked My time Dining, and folk who overstay meal times in the buffet. Loved the Sorrento Pizza. Gluten Free pizza was one of the best! And the pizza cook was totally involved in the order. Coffee card ... won’t do that again. I’ll simply buy a cappuccino if and when I want one. We did not bet an alcohol package but did get a soda package. Didn’t use it much as the machines were off line the whole Cruise. CRUISE CRITIC ROLL CALL was fun. Don’t miss that! Champaign and sliders provided and a swag of gifts Don’t miss Pixels, or the Theatre Royal. Trivia is a laugh a minute. One disappointment was the LACK OF CRAFT and the colouring for adults was a gossip session, best avoided. Statesroom has more storage than we could use, USB ports. Take euro and USA adaptors. Read Less
Sail Date January 2018
Travelled on this 12 day NZ new year cruise with my wife & extended family group of 4 to sample both Ovation & NZ.Ports visited were in order Bay Of Islands,Auckland,Tauranga,Dunedin & scenic cruising through Fiordland before ... Read More
Travelled on this 12 day NZ new year cruise with my wife & extended family group of 4 to sample both Ovation & NZ.Ports visited were in order Bay Of Islands,Auckland,Tauranga,Dunedin & scenic cruising through Fiordland before returning to Sydney.Embarkation went reasonably well with us in our stateroom just after 1pm. Our stateroom was a twin balcony cabin(D4) on deck 13 between forward & midship lifts.The cabin was more than adequate for 2 with plenty of storage space, bags can be stored under bed after unpacking.Balcony view was slightly obstructed by pool deck above struts & was almost always wet due to weather conditions & condensation.Night light in bathroom is a handy addition & plenty of charging options in cabin for phones/camera batteries etc. Ovation Of The Seas is impressive from bow to stern with lots of options & activities throughout.My favourite areas were the solarium adults only area at the bow & two70 at the stern.Throughout this cruise I found myself alternating between the two.The major entertainment /shopping area in the centre of the ship-Royal Esplanade is always a buzz of activity although the high end shops & lack of feel/view of the ocean left me feeling like I was in a major shopping centre. Dining options used on cruise: Windjammer casual/buffet-large area located on deck 14 stern, always seemed busy especially at peak times. Main Dining rooms on deck 3&4-decent meals from all venues, menu the same ,only decor is different,well staffed, if not overstaffed.Menu was a little predictable,with little change over the week. Solarium Bistro-On deck 14 at the bow, hidden gem away from the crowds.A buffet for breakfast/lunch & reservation only for mediterranean style dining menu for dinner. Michaels Geninue Pub-great venue for a beer & quality pub lunch-burger was great. Wonderland-A unique dining experience where the menu is arranged according to your likes /dislikes.I enjoyed this experience overall, if you are slightly adventurous you may enjoy wonderland.If your prefer plain dining do not bother. Jamies Italian-Favourite dining spot, fresh pasta & meat planks, well worth the additional cost. Chops Grille-Same as other RCI ships, good quality, well cooked steaks, chops is worth the cost. Kung Fu Panda-noodles & more, open limited hours which vary from day to day, pay per dish ,I think around $5 per dish, ok but service was really slow. I like the RCI style of entertainment & Ovation added to the experience with 3 classy production shows throughout the cruise.Pixels in Two70 is the only show which requires a reservation best booked via the planner pre cruise.The doors open 45min prior to show, best seats gone soon after.RCI's use of a 9 piece orchestra were brilliant as usual & a variety of guest entertainers suited different tastes & interests. Overall this was a very good cruise although the balance of 8 sea days to 4 shore days isn't ideal for an NZ cruise.A port day in Wellington instead of 2 sea days travelling to Dunedin would have balanced it up better.Ovation to me is better suited to longer cruises with more sea days to fully utilise it's facilities.Even after 12 days some areas remained uncharted.It handles reasonable sized sized swells without any noticeable movement, we had only minor side to side rocking in our deck 13 cabin, ship seemed to be well insulated staying quite for the majority of the cruise. Ovation is impressive with artwork on every level, you can spend hours wandering around checking it out.Smart ideas like night lights in stateroom bathrooms, auto doors & auto taps in public bathrooms, hand washing basins in windjammer & solarium bistro appreciated. Read Less
Sail Date December 2017
We cruise 3-4 times each year. We are Crown & Anchor Members and Platinum members of Royal. I have always been a big fan of Royal Caribbean. That just changed today. We planned our cruise over a year ago. We flew from San ... Read More
We cruise 3-4 times each year. We are Crown & Anchor Members and Platinum members of Royal. I have always been a big fan of Royal Caribbean. That just changed today. We planned our cruise over a year ago. We flew from San Francisco to Sydney and were very excited to cruise. Two days before departure, we read stories in the paper about an inbound ship filled with sick passengers (over 200). As it turned out, it was Ovation of the Seas. Royal lied to the passengers and downplayed the situation. They claimed they would delay the boarding by a couple of hours to disinfect the ship. Not true, they were boarding at noon- and had thousands of passengers on board before our "priority boarding time" pushed back to 2pm. The ship crew was tight lipped. Nobody would say anything about the infectious diseases. Part of the ship was roped off with "maintenance" signs... no lemon or lime was served with drinks and the list goes on. The crew was told that they could not discuss the outbreak on the ship. Passengers got sick again. If anyone even inquired about the disease, they were tagged as "infected" and tracked down via camera and escorted by security to the medical ward. Passengers were confined to their rooms and were not allowed to get off at the port of call. It was like a horror movie. The staff pretended to be nice and friendly, but everyone knew who was infected. You could not walk around the ship without someone following you with a radio calling in your movements (even restaurants). So much for medical privacy- everyone including guest services, room service, room attendant were making comments about the infected people. I have three more cruises booked with Royal. As soon as I get home, I am going to cancel all of them and close my Crown and Anchor account. This company only cares about money and not the safety of passengers. I have already spoken with a class-action law-firm and intend on holding Royal accountable. Lesson learned: NEVER EVER speak with the medical staff on a ship unless you are prepared to have your vacation ruined. Best to keep your mouth shut and get medical assistance at a port or when home. Royal needs to be transparent; and then clean up the ship when it is infected. Dining was very poor compared to Oasis class ships. Only one show (Pixels) that you can reserve on the ship for a 10 day cruise. Pools were dirty (sorry I didn't even use one of them). Two smoking sections caused discomfort for many passengers Spa was old /outdated for a newer ship- felt like 1970's decor and felt used/worn out/small. Read Less
Sail Date December 2017
Loved the entertainment. Really top shows ( much better quality than Princess line). Lots to do for all age groups. Food was great. Celebrated my sister's birthday in Wonderland restaurant. Absolutely sensational. Loved the roller ... Read More
Loved the entertainment. Really top shows ( much better quality than Princess line). Lots to do for all age groups. Food was great. Celebrated my sister's birthday in Wonderland restaurant. Absolutely sensational. Loved the roller skating and bumper cars but times were too short and shouldve been open much longer especially as they use these actives so heavily in their promo. As we cruised from Singapore to Perth ( 6 days at sea) I think there needed to be more dance classes. Every time we did them they were jam packed. We did rumba, line dancing and hip hop. Fantastic classes but not enough room My major complaint is that they have a smoking area right next to a entry way to the pool area so everyone suffers from the stench of smoke and gets a lung full of smoke. It is so close to the children's pool area too. One of the spas was unusable as the stench and fumes of smoke wafted straight over the spa. This needs urgent remedying. Read Less
Sail Date November 2017
Ovation of the Seas Ratings
Category Editor Member
Cabin 5.0 N/A
Dining 4.0 3.4
Entertainment 5.0 3.7
Public Rooms 5.0 4.0
Fitness & Recreation 4.0 N/A
Family 5.0 3.8
Shore Excursions 4.0 N/A
Enrichment Activities 3.0 N/A
Service 4.0 3.9
Value for Money 4.0 N/A

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