Just got back from the worst cruise ever! I’m so disgusted with Royal Caribbean for dropping their usual high standards on the cruise from Beijing to Hong Kong. What a waste of a lovely new ship. Terrible food and terrible service -and Royal Caribbean management should be ashamed of themselves. I can’t believe they wouldn’t treat all people equal and why the Chinese people do not deserve the ...
We are a family of 2 adults and 2 children (16 & 8). We have taken many, many cruises and have sailed on Royal Caribbean in the past, including a two week cruise from Sydney to the South Pacific the previous year on the Voyager. We selected a Family Junior Suite (Rm #10204) which was the perfect size for us. It was also less expensive then two connecting balcony rooms. A major plus was the ...
Having sailed Quantum out of China before I thought I knew what to expect. Same cruise line, same class of ship, similar passenger base, similar origin/region.
Unfortunately Ovation is no Quantum. While Quantum was a model recognising the differences between customer groups and trying to cater for each, and doing a great job, Ovation did not. Their approach was mostly just to lump everyone ...
We found this cruise to be well below standard unfortunately. We were expecting things to be a little different to other cruises due to most guests being from Asia and we were right, it was different. Even the Australian Cruise Director openly said that things were different on this cruise. But, despite the differences, the management team could have organised things much better to help. It felt ...
I have had some great cruises on Royal Caribbean but the one I got off last week left me disappointed.
I would not recommend taking a cruise from Beijing on Ovation of the seas.
The food was lousy and the service not much better. Some of the entertainers were good but the shows could be better. There was a lack of things to do in comparison with other RC cruises.
This cruise was catering ...
Chose this cruisebas wanted to experience Asian ports. Have experienced different cruise lines all being very good but Royal Caribbean on this cruise completely dropped their standard and did not cater for the Australian passengers at all.
Boarding of ship was a shambles. Understaffed and with little direction.
The food on board was all aimed at the large contingent of Asian passengers . No ...
We are familiar with cruises and have always loved them. But his was very disappointing for a number of reasons.
1. They charge $8 for room service breakfast... bummer!
2. The sign-in in Singapore was horribly unorganized.
3. Ho Chi Min was cancelled at the last minute with no explanation (our main reason for choosing this itinerary)
2. On 3rd day of cruise we were told to change our ...
We chose this cruise because our friends we sailed with were told it is a fantastic cruise. The cruise started very badly in Singapore. We were informed to be at the ship by 1230 hrs which we were but unfortunately we were still sitting around the boarding area at 1600 hours. Once embarked we found our cabin to be everything we expected. We found most meals to our liking, the staff more than ...
I was excited to do this cruise because it was going to Asia where I’d never been before. I thoroughly enjoyed Singapore and would like to visit again sometime. We arrived on ship and settled in our cabins. Unfortunately I found the cabin quite noisy at night. We could hear the toilets being flushed and people walking in the corridor, this disturbed our sleep.
The dining experience was an ...
.This was the last leg of our 41 days of cruising on the Ovation. My wife and I grew very fond of the ship, on this being our last cruise, we really hated to go.
Found the food and dining in the main dining areas of Chic and Grande was excellent.
We like the Pixels show that was performed in the Two-270 to be interesting and entertaining. The ship also put on Crown and Anchor shows for ...