9 Oslo Family Cruise Reviews

We have taken 3 different cruises with Regent. The past two were very memorable, as was this one until the final day on board. The first days of this cruise experience were similar to our past cruises. Staff was very friendly. The ... Read More
We have taken 3 different cruises with Regent. The past two were very memorable, as was this one until the final day on board. The first days of this cruise experience were similar to our past cruises. Staff was very friendly. The dining experience breakfast thru dinner was great. The cabin we were in was amazing. We chose the Grand Suite because of the additional space and amenities offered. It did not disappoint. Very comfortable, nice appointments other than a couch with noticeable staining on some of the cushions. Butler service was nice to have. We were able to have dinner brought in on two occasions. Shore excursions were kind of average. However, we did not utilize any of the "pay for" options. We decided to just do the included offerings. Being in a new port each day, with the exception of St. Petersburg which was two days, makes port time seem a little rushed. We would like to have more time in some cities such as Helsinki, or Bruges. All was going great, as we had come to expect from Regent. Then came final day on board. We arrived in Copenhagen at around 8 AM in the morning. This was the final stop were we were scheduled to disembark. The normally smiling, friendly staff had a noticeable change in their demeanor. No smiles, no "good morning". no "is there anything I can do to help you", no "thanks for coming". It was very clear that we were the "old cruise people" and "new people" were coming on board so pretty much "Get Off!". The bad vibes continued. We were spending one day at a hotel in Copenhagen, arranged for by Regent. The bus took us to the hotel entrance, where we were dumped off in a small lobby where 300 people going to the ship were checking out and 300 of us coming off the boat were checking in. These numbers were the hotels estimates not mine. The lobby was a mad house, The Regent representatives that were stationed at the hotel were giving out conflicting information on how to check in or, temporarily check your baggage for later room assignment. After 30 minutes, we finally were able to give our bags to someone and headed off into town, hoping our bags would be retrievable when we were finally able to check in. When we did return our bags were in three different locations in the hotel. Thankfully one of the bell attendants was nice enough to assist with tracking them down. This whole last day process turned what had been an enjoyable cruise into a complete nightmare. This was not a cheap cruise for us, all in it was plus $40K for the two of us. For that kind of money you would expect more attention to details. We came away with a bad taste. We have since decided it is time to try a different cruise line. Hello Viking! Read Less
Sail Date July 2018
Have sailed with Regent several times and this was one of the best. Really enjoyed that we went to very different and more undiscovered ports. In two of the new ports it was apparent they don't see many ships and we had local ... Read More
Have sailed with Regent several times and this was one of the best. Really enjoyed that we went to very different and more undiscovered ports. In two of the new ports it was apparent they don't see many ships and we had local marching bands presenting farewell band sendoffs. Crew is very well trained and very helpful Food was very varied and excellent. . The new approach to French food is an important update. The Asian restaurant did wonderful tempura soft shell crabs. Compass Rose works perfectly. No matter how many guests arrive at the same time the team manages to handle it gracefully and quickly. We were all worried when NCL took over one of our favorite vacation companies. Things have changed but overall it appears they have worked hard to keep standards high. Guests seemed very happy and I never heard the grumbling and complaining you often here on cruise ships Read Less
Sail Date July 2018
This review is only highlighting two major problems that Crystal has had with its policies for the ships. 1. Children are only looked after by kids club care while a parent is onboard. - If both parents (Authorized person) leave to go ... Read More
This review is only highlighting two major problems that Crystal has had with its policies for the ships. 1. Children are only looked after by kids club care while a parent is onboard. - If both parents (Authorized person) leave to go on a shore trip they MUST take the kids with them - Noting that a number of the shore trips are not for children - 2. The only compromise is to have a staff member - not trained in child care are not having any basic emergency medical training baby sit them in your room. That's not to the same standards as kids club as they staff member could be any volunteer - 3. The Internet on board continually dropped out for a lot of the day, while my 4G/3G Modem to Norway telco was providing 50 - 100 Mb/s from the room - for all the trip other than a 8 hour ocean trip from Norway to Scotland. When I pointed out this to the IT staff they said that Satellite was the only way they could provide the service. In addition that noted that Internet complaints where the largest item of complaint. 4. Children leaving the vessel can be marked for checking that they have a parent with them. However, every time we left the ship our child ran ahead and was never stopped.. There identification system rang a bell and they then turned it off at no stage stopping the child I pointed out the kids club issue during the trip to the Director of Services and they advised that its company policy and there is no flexibility I showed the engineering and IT staff the speed I had with 3g/4G while at sea and was advised that they have 32 Mb/s to the satellite and that it ...When they loose the Satellite they have a backup but on trip to far northern latitudes they will continually have a problem. this was not a good family experience. I have rated below ignoring tese issues Read Less
Sail Date July 2017
Mirror mirror on the wall, who is the fairest of them all ? Not exactly a fairytale, or like the witch in "Snow White," but on MSC Opera, there are mirrors almost everywhere, maybe a thousand of them, including in the ... Read More
Mirror mirror on the wall, who is the fairest of them all ? Not exactly a fairytale, or like the witch in "Snow White," but on MSC Opera, there are mirrors almost everywhere, maybe a thousand of them, including in the cabins. The stairways, lifts, and large walls were covered by mirrors; matched with brass rails. First impression: We came early on board in Oslo, June 27 and the first we noticed were all the brass and mirrors, and not a spot on them, very clean. I see that others call this ship for "bright Italian art deco style." Itinerary: Norwegian west coast; including Stavanger, Sognefjord to Flåm, Bergen; day at sea; Southampton, and our disembarkation port was IJmuiden in the Netherlands. June 27. to July 3. Cruisers in our group: Family of 3 generations - 8 persons from 12 to 88 years of age. Cabins: Our outside cabin (with large window) was small, but well-designed, clean & comfortable. The shower area is smallest and most cramped that I have ever seen, but we managed to get ourselves clean. 2 inside cabins, about the same layout, without the window. Air-con /heating was good, and easy to control. Old fashioned small TV. We missed CNN and/or BBC. Clientele: Most of the passengers were from families with children to retired - typical for summer-cruises. Mixed of Italian, British, German, Spanish, French, Dutch and Norwegian passengers. Officers: Italian officers, whom we hardly saw. Crew and service-staff: From Indonesia, Brazil, Italy, South Africa, Eastern Europe, Honduras and India. Many of them are sorely in need of more hospitality/service and language training, but they did their best and worked hard. I got the feeling that conditions on board were not easy for them. Several crew did not look so happy, which influenced the service. Announcement: Generally made in 4 to 5 languages. English, German, Italian, French and sometimes Spanish. Too much unnecessary sales-announcements. The ship's program for each day looked cheap and had bad printing. It looked more like a sales-flyer. Safety drill: As Oslo was the second port of embarkation, we were asked to meet up in one of the lounges, with our life-vests (as in old days). When we came there, they did not care if all showed up, vests were not necessary after all, and after a brief demonstration of the life-vest and explanation of the emergency signals, 3/4 of the time was used to sell excursion and other products. Ship: Clean and well maintained, nice ship, but nothing special. Many lounges, small theater. No heated pools. At least one of the 2 pools should be heated. 2 outdoor Jacuzzis. Restaurants and Food: Here came the disappointment. The menu in the two dining-rooms, was a bit dull and the food was mediocre, absolutely not gourmet, but OK. Those in our family who had not been cruising before, thought the food was good in the dining room. At the buffet, not so many choices, lukewarm, overcooked and unfortunately a bit tasteless. Italian cuisine can be so much better than this. Outside snack-grill had tasteless burgers, but the pizza was OK. No special-restaurants or other choices. Entertainment: Theater performances were OK. No live orchestra, but taped music in theater and in some lounges. Duo and trio were average, but classic music performances were good. They had an "Entertainment team" of 8 crew members that was active to get people out to dance. They did a nice job there, even my old mother of 88 years was encouraged to dance. They had different games and play every night. They had amateurish "silly games" that were crazy and funny and got us to laugh. Extra point for their enthusiasm. A kick to those who rates cruise ships: For several years "Berlitz complete guide to Cruising and Cruise Ships," an informative and interesting book, has rated this ship, MSC Opera, and most other MSC ships at 4 stars. Same 4 stars as Berlitz has rated the Princess ships, Holland American ships and Royal Caribbeans largest ships. Anyone that has sailed on these ships, know that there is a big gap between them. The readers of Berlitz will appreciate to get an objective view. The Opera has its qualities, but as 4-star ship, is to give the travelers too high expectations. This is not fair to the ship or the travellers. Summary: To us, MSC is budget cruising. But, and this is worth mentioned. We paid a "nice" price, and considering this, it was good value for money, but do not have high expectations. For first time cruisers, and for budget-hunters, this cruise is OK, and value for money. Morton Salt + Pepper, from Norway. Read Less
Sail Date July 2012
Took a family cruise out of Oslo, Norway to St. Petersburg, Russia, Tallin, Estonia and Copenhagen, Denmark. Overall we were happy with RCL (it's our 3rd cruise with them), the ship and the services that they provided so we will most ... Read More
Took a family cruise out of Oslo, Norway to St. Petersburg, Russia, Tallin, Estonia and Copenhagen, Denmark. Overall we were happy with RCL (it's our 3rd cruise with them), the ship and the services that they provided so we will most likely cruise with them again. As usual, the Adventure Ocean kids' club was a huge hit with our kids. Only a couple of things that I wanted to mention. 1) We loved the ports of call. However, the ship is not in port long enough in Denmark and Estonia. We took ship sponsored shore excursions. Spent a lot of time in a tour bus taking pics as we flew by major attractions. Would have been nice if the shore excursions had been longer/more detailed so we could have taken more time to see the attractions. St. Petersburg was the highlight of this cruise. We did a detailed, private tour of the city with Best Guides. Was an 11 hour excursion but the most detailed and enjoyable excursion we've ever been on. The ship didn't sponsor this excursion. 2) Overall the ship was clean. However, they allowed smoking in the casinos and right outside of the sliding glass doors on the pool deck. For us nonsmokers, we had 2 concerns with this arrangement. a) they put the free ice cream machine for the passengers in the smoking section on the pool deck. so anyone (kids or parents) getting ice cream was forced to breathe in secondhand smoke. i also felt sorry for the kids forced to sit with their parents in this section while they puffed up a storm. b) because they allowed smoking in the indoor casino (which is an open room), the faint smell of cigarettes could be detected in the nonsmoking areas of the ship as well. 3) The ship is not very big (2,300 passenger) compared to the newer ships that are coming out. Over time, it becomes a bit of a struggle for the parents to find something to do on a boat that size. And with only 3 ports to visit on this particular cruise, you are on this boat an extra day (past cruises on other ships were 4 ports in 7 days). Last year, we took the same size ship to Alaska. There were 18 of us on that trip (versus us 4 this year) so we didn't notice that there weren't that many things to do on the boat of interest to us. The next time we cruise, we will look for a bigger ship or invite more people to cruise with us on a smaller ship that stops in more than 3 ports. 4) I would say 90+% of the folks on this cruise were retirees. Not a deal breaker by any means. The cruise was still quite enjoyable. However, it would have been more entertaining for us as a younger family if we could have cruised with more families with younger kids. In spite of that, our kids didn't have any problem finding a couple other kids to play with regularly thanks to RCL's Adventure Ocean program. Read Less
Sail Date June 2012
We have cruised with NCL and Princess several times before and this was our first cruise with RCL. Pre-cruise information from RCL was very scarce compared to NCL and Princess. Since we were going on consecutive cruises, we needed ... Read More
We have cruised with NCL and Princess several times before and this was our first cruise with RCL. Pre-cruise information from RCL was very scarce compared to NCL and Princess. Since we were going on consecutive cruises, we needed additional information on how this will be handled. It was difficult to get an answer from RCL representatives. Day of Embarkation - We booked airport transfers since we do not want the hassle after an overnight transatlantic flight from Canada to Oslo. We were met by a representative and were informed to wait at a designated area for other passengers. This was the only information we received. It was disappointing and confusing to hear from another passenger that she checked her e-mail and there was an advisory from RCL that due to the public sector strike in Oslo, the Vision of the Seas is actually in Gothenburg and that we will be transported there. We could not get any information from any RCL representative to confirm this. When we reached the port, there was no one announcing anything to the passengers and it was total chaos. We were only told to go through the embarkation process and pick up a sandwich/drink for the ride to Gothenburg. Again, no one from RCL was providing any additional information. The ride was very tiring - after a transatlantic flight - and we had babies who were crying non-stop throughout the long drive. Simply, not a good start to a cruise. Stateroom - We had a large interior stateroom. It was difficult to find it first since it was tucked in another side hallway. However, it was very quiet and the interior arrangement was great for the long days of light. The size was good for two adults but it is not recommended beyond that number. Also it was very noisy at the end of the cruise since it was near the service elevators used by the stateroom attendants to bring the bags down. The amenities were barebones - shampoo and soap. No refrigerator and ice was only available on request. Turn down service with no chocolates but our stateroon attendant made up for it with nightly towel art display. Our attendant, Christian, was very helpful, reminding us to wear our raincoats for potential rain and to wear additional portection for the chilly weather. Dining Options - The Vision of the Seas is one of the older ships of RCL so it does not have alternative restaurants on board. We selected early dining at 6:00 p.m. and the menu choices were actually excellent. Portion servings were pretty decent-sized. We prefer eating at the main restaurant, Aquarius, even for lunch since the menu choices are also quite excellent. The buffet restaurant, Windjammer, has the same selections as the main restaurant. However, it was almost always crowded. It closes at 10:00 p.m. - and that is the problem. There is no other non-paying option except the Solarium Cafe. The Cafe serves only pizza and sandwiches. One can get pretty hungry at nights at the Vision of the Seas. However, you get what you pay for - Vision of the Seas was bare bone cruising compare to the other cruises we have taken before but the price was reasonable. Entertainment - Relatively decent and acceptable for the price. Lots of choices for dancing, karaoke and afternoon trivia games. Ship Information - Although relatively old, the Vision of the Seas has retained its old world elegance. The Centrum has beautiful views of the sea. The Masquerade Theater has pretty decent seating arrangement, the lounges and bars are decorated in understated ways. The Solarium is a haven for chilly days at sea. The Library is designed in the old sea days kind of vibe. Service - This seems to be a happy crew. Everyone is quite accommodating, most especially the Guest Relations and Port Excursions staff. I like to especially mentioned Denis He from Guest Relations - no questions were left unanswered and he accommodated all our requests within reason. It was easy to cancel trip excursions or make last minute changes. Read Less
Sail Date May 2012
Overall, this was a great vacation. We took this cruise for the itinerary, as the boat was much smaller than the ones we prefer. I was slightly worried about the boat because it was small and not much to do.. But my doubts were shut down. ... Read More
Overall, this was a great vacation. We took this cruise for the itinerary, as the boat was much smaller than the ones we prefer. I was slightly worried about the boat because it was small and not much to do.. But my doubts were shut down. The crew was wonderful and the boat is kept very nice. You don't even know it's a lower class ship for rcl! Our dinner staff was the best we have ever had, and we cruise quite often!! There was another review that mentioned being sick when coming home and I laughed when I read it. Sure enough though, my mom and I both came home and had caught the sickness. Apparently the norweigens are bad about washing their hands and it spreads that way. About six people on our floor were sick. It certainly didn't ruin our trip but coming home and being sick is never fun. The staff tried really hard to prevent illness with sanitizer everywhere and hand washing videos but I guess we caught it!! The entertainment crew was great, very friendly and fun for a younger crowd! If your trip is like ours, expect mostly older people on your boat!! Our head waiter and staff were great! We had special requests and they always fulfilled them(: Sol, the cruise director, was very fun and did a great job with things! Our food was really good, just like any other royal cruise we have been on! Don't be discouraged by the picky reviews you have read on this sight, I was a little worried but you shouldn't have to worry about anything! It's a great vacation and we went to beautiful ports including Paris, Cherbourg , England, Ireland, and Scotland. If you're not picky, expect to have a great time. It is up to royal Caribbean standards, entertainment and food and cleanliness up to par. It's no oasis of the seas, but that's okay!! I had a great time and sad it's over:( Read Less
Sail Date June 2011
I purchased this cruise as a 65th present for my mother. She comes from New Zealand and has never cruised before. The actual cruise was for 7 nights from Oslo to Copenhagen, Tallinn & St Petersburg. This is the first ... Read More
I purchased this cruise as a 65th present for my mother. She comes from New Zealand and has never cruised before. The actual cruise was for 7 nights from Oslo to Copenhagen, Tallinn & St Petersburg. This is the first "short" cruise I've done and had not previously experienced one of Royal Caribbean's smaller ships. The first thing to say about the Vision of the Seas is that it now has a distinctly tired feel to it. The entertainment over the week was pretty poor with only one real show the remaining nights were filled by single performers, which were "ok". The cruise we were on had period of 2 consecutive days at sea, one of which was raining & windy. This is really where the smaller ship falls down as there is very little to do. I have to admit that I'm rapidly going off Royal Caribbean as a company as the whole of the cruise experience is becoming a big sales opportunity - & I mean "hard sell". At almost every turn someone is trying to sell you something. Next time I book a cruise I'll be making sure I book on a larger ship. Read Less
Sail Date June 2010
I made several cruises with Princess. I always booked a Suite and I never had problems with the quality of service. I don't mean the service of the waiter and or my room mate. I mean the service of the personal who were not paid by ... Read More
I made several cruises with Princess. I always booked a Suite and I never had problems with the quality of service. I don't mean the service of the waiter and or my room mate. I mean the service of the personal who were not paid by tips.I had 2 major problems: a) RCL booked us to the worst dining-table in the ship (at the entrance). I understand RCL Miami is responsible for this..... Do this people know everything about the different categories of guests? I would think they should give us a table for 4 at a window, because we were suite passengers and we had 2 kids in the age of 2 and 5. But they put us to a table of 8. I think not all cruise guests would like to have kids in this age at their table. After the 3rd day I went in the morning to the guest relation department. They told me they would investigate.In the evening I asked my chief waiter what he would think if he would have such a table as a guest with the most expensive suite.... He offered me another table and I got a free bottle of wine as well, great!!!!! But do you think it's the guest who should ask for another table or should it be the cruiseline who should ask if the guest is happy with the table....????? I asked him if he knew something about an investigation from the guest relation department? No, he said.b) I wanted to see a show. When we boarded I received a letter saying we are VIP guests and on all shows we have reserved seats. I asked for this VIP seats in the showroom. Nobody knew about them......Next day I went to a guest service officer. Ligia Kandler from Costa Rica were her name. First she told me this ship has no VIP seats for suite passenger. I told they should change it on the letter. After she went to her boss she told me they have always enough VIP seats. I'm wrong!!!!!!!!! How should she know that?????? Is that how you handle "VIP" guests????I told her as well the story about my dining table. She told me if I don't know the name of the guest relationship department she could do nothing....... Read Less
Sail Date May 2009

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