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15 Helpful Votes
Sail Date: October 2016
P&O Cruise Ref: X620. If I could give this ship 0/5 for a review I would, but as I can't I'll have to rate it as 1/5. The ship was due to go into port for a re-fit straight after this cruise & to be honest I ... Read More
P&O Cruise Ref: X620. If I could give this ship 0/5 for a review I would, but as I can't I'll have to rate it as 1/5. The ship was due to go into port for a re-fit straight after this cruise & to be honest I wouldn't bother spending the money & just scrap the whole thing instead. Right from the start things were going wrong, the first cabin I had (rear of ship) had such bad vibrations & noise that I had to call reception & complain twice. Their first suggestion was to offer me earplugs! After spending nearly £4000 for the cruise, I saw this as an absolute joke. After four days on board, they said that some people had missed the sailing & so moved me to another cabin, this time on deck 11 instead. This was much better for vibration, but had the disadvantage of being right under the sunbathing area & so I was woken every morning at 6.30am by the staff dragging them across my ceiling. I had to complain more than once about this whilst on board. The other disadvantage was that most sail away parties was on the same deck & so the noise from it came through my cabin & these often went on longer than advertised in the daily newsletter. Again I complained about this whilst on board. The only excursion that I enjoyed was on the submarine, I felt that the others didn't offer the same value for money. There was a constant water leak in the conservatory for the duration of the cruise. They put buckets out to catch the water & after a couple of weeks they put up a curtain to block an area off, it looked like Santa's grotto & was awful. In the restaurant they had the soup & custard in bowls next to each other & many times I saw other guests put soup on their desserts & vice versa. I've done cruises previously with Royal Caribbean & given P&O's reputation, I was expecting an even higher level of service, but this was the worst cruise I've ever been on. DO NOT GO FOR A CRUISE ON THIS SHIP! Read Less
10 Helpful Votes
Sail Date: October 2016
This was our first time crossing the Atlantic and our last. If you are under late 70's this ship is not for you as the entertainment was terrible with only 3 acts through out the cruise worth watching. There was no day time ... Read More
This was our first time crossing the Atlantic and our last. If you are under late 70's this ship is not for you as the entertainment was terrible with only 3 acts through out the cruise worth watching. There was no day time entertainment around the pool (well a saxofone player did try but was moaned at for bent too loud as they were trying to rest!! Lunchtimes and breakfast in the self serve hall was like a bun fight (you would think they had never been fed). To top it all we had a naked (supposed sleep walker) who was playing with himself and after being reported still carried on. So therefore a lot of woman were worried about wandering around at night on their own. To my mind he should have been put off the ship or at least apprehended when we got back to Southampton but I think it was swept under the carpet to try and keep it quiet. We are now looking towards another cruise line for the future after using P&O for several years. Read Less
1 Helpful Vote
Sail Date: April 2015
We too have returned from the Neww Orleans cruise, and would also agree with most of what's already been written. We were also freedon dining, and the food was like school meals. Veg was invariably overcooked, the quality of the meat ... Read More
We too have returned from the Neww Orleans cruise, and would also agree with most of what's already been written. We were also freedon dining, and the food was like school meals. Veg was invariably overcooked, the quality of the meat was poor, more fat than meat. The waiters were aware of the situation and often they brought an extra plate to top up your helping. After studying the menus in our cabin, we rarely had lunch in the restaurant, opting for a snack in our cabin. This also resulted in us dining in the Ocean Grill and Sorentos at an extra charge, on several occasions, where the food was good. We were refused duty free alcohol for consumption in our cabin, and I suspect the bar prices were not duty free. Entertainment was lack lustre and one act was booed off the stage. Also prevalent was the Oriana cough. Many passengers were coughing but we managed to survive till the day before disembarkation. We both still have remnants of the cough. P & O, please take note, that even with an increase in the cost of cruises, improve the quality and quantity of your food, and let us all experience the 'fine dining experience' you advertise in your literature. The ship is now old and tired. When we entered our suite, there was dust everywhere, fridge not working, and a wardrobe door falling off. Some light bulbs were out, a smell of sewage in the toilet was noticeable. It took 4 days to have everything as it should have been. I cannot prpraise thecabin steardess enough. She joined the ship in Southampton for thi cruise, so the state of the cabin as not her fault. Would we cruise with P & O again? Well we have another cruise booked, so can only hope that things may have been de-carnivalised by that time Read Less
1 Helpful Vote
Sail Date: March 2014
There's a lot that's right about Oriana. Our main impression was of a well designed ship with lovely public rooms which were fit for purpose. The Pacific Lounge isn't huge but a good size for a medium-sized ship and it ... Read More
There's a lot that's right about Oriana. Our main impression was of a well designed ship with lovely public rooms which were fit for purpose. The Pacific Lounge isn't huge but a good size for a medium-sized ship and it offers much better views of the artists than does the equivalent on Azura. If you like dancing then you will enjoy Harlequins, much better than being stuck down on a small floor in the Atrium as you are on some ships. The pub was a very good size, light and airy. The theatre offered good views with only a couple of pillars to get in the way. There were quiet, comfy rooms if you wanted to sit and read and a decent sized coffee shop area. The cinema was a very good size for this size of ship. We were in the Oriental restaurant which was pleasant and the Conservatory was, as on most ships, adequate but small for the number of passengers wanting to use it on a sea day when the weather's not so good! One thing we particularly liked about Oriana was that you could sit in the sun on the open deck without being bombarded by loud music. There was music sometimes around the Riviera pool but if you wanted peace and quiet then the other two pools offered that - Azura take note!! Our feelings before this cruise about the food on P&O were that standards had dropped a bit. On Oriana we would say that the food was good, better in fact than we had on Azura at Christmas. However, when it comes to choice then Celebrity offers a much wider choice in their buffets. We understand that P&O are moving to plated meals very shortly, which is a pity. The staff on Oriana were excellent - as they always are on P&O. The Headliners work very hard and their Queen tribute was excellent. The entertainment team were first class. Of the guest entertainers on this cruise, Paul Emmanuel was by far the best. This is the third cruise we have seen him on and if you like the Nat "King" Cole type of music, then he is not to be missed. Our cabin A119 - an ocean view - was comfortable and we coped very well without our usual balcony. There was plenty of hot water, the shower had good pressure and there was a bath. The safe is quite low down in the wardrobe and your clothes are hung front to back in the wardrobes which doesn't make them easily accessible. This cabin is below the gym and you can hear runners on the treadmills above you but this wasn't a major issue for us. Getting on an off the ship was a "doddle". We didn't do any of the P&O excursions as we'd been to all the ports of call except Horta before. Tendering in Horta was very slow and two of the four tenders broke down which made for a very slow, tedious and frustrating return to the ship. Seas going across the Atlantic were quite rough and Oriana creaked and groaned a bit as most ships do. On the way home from Barbados to Southampton is was smooth as silk. The ship does need a little bit of attention here and there - the toilet bowl in our cabin for instance which although perfectly clean had a black "ring of use" in it. There are a few spots in the swimming pools that could do with a lick of paint too. Overall this was an excellent cruise and we would not hesitate to sail on Oriana again. Read Less
Oriana Ratings
Category Editor Member
Cabins N/A 3.8
Dining 4.0 3.7
Entertainment 4.0 3.7
Public Rooms N/A 4.1
Fitness Recreation N/A 3.6
Family 2.0 3.6
Rates 4.0 3.9

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