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2 Helpful Votes
Sail Date: July 2019
Although being promised that standards on Oriana would maintain or exceed our cruises last year, this was not the case. One port was amended before we commenced the cruise and another was cancelled due to our berth at Dublin being ... Read More
Although being promised that standards on Oriana would maintain or exceed our cruises last year, this was not the case. One port was amended before we commenced the cruise and another was cancelled due to our berth at Dublin being unavaiable! Due to engine issues we still managed to be back in Southampton approximately 10 hours ahead of schedule...... still trying to understand this. Our Cabin was well looked after by Dina. Food stanards and variety were not as on previous cruises-but restaurant staff continued to provide exceptional service, replacing a meal where the meat could not be cut no matter how i tried. Entertainment was at best mediocre with the only exceptions being the Shamrock Tenors, Gaels Afloat and Anita Mays. The service from the future cruise desk was poor and had to be reminded that we were waiting for a quotation for a future Carribean cruise.Embarkation and Disembarkation were excellent. Read Less
1 Helpful Vote
Sail Date: April 2019
Embarkation the quickest ever after a smooth coach journey down from Woolley Edge in Yorkshire. Great to have luggage dealt with efficiently - you do not have any contact with it from handing it over to coach driver, until delivery to ... Read More
Embarkation the quickest ever after a smooth coach journey down from Woolley Edge in Yorkshire. Great to have luggage dealt with efficiently - you do not have any contact with it from handing it over to coach driver, until delivery to cabin. !6 night cruise and weather bad from start to finish, but that cannot be blamed on P&O. All seasoned cruisers said they had never been on a cruise with so much wind, rain, mist and cloud. We went on this cruise because we love Oriana and we wanted one last trip before she is sold to China. So were not too bothered that we had visited most stops previously. One place we hadn't been to before was Terceira in the Azores. This was really the only decent weather we had on the whole trip and it was a lovely island. We had booked a 4 x 4 tour (8 hours) through Viator with ProIsland Tours. I cannot recommend them enough. We covered the whole island and were taken to many places the ship's own tours couldn't access. We had also taken a half day 4 x 4 tour the previous day on Sao Miguel. Again it had been booked through Viator with BioBird tours. Many of those on cruises are very wary of booking trips through anyone other than P&O. We have done it many times and have never been worried about a missed sail-away. The tours' content is usually much more comprehensive and they are usually at least a third cheaper than ships' tours. Give them a go if you've not tried them. After the Azores we visited Madeira, where we used the local bus to visit Santa Cruz. Next was La Palma where we took a P&O tour to a silk farm. OK, but tended to be herded about a bit and were unable to stop to photograph nice views where we were not scheduled to stop. Then came Gran Canaria. Again we took a P&O tour which gave a leisurely overview and took us to some places we had not visited before. We were particularly impressed with our stop in Port Mogan. Fuertaventura was not worth the visit really, unless you wanted to go to a beach. Again we took a local bus and travelled up to a town on the north coast. Last stop was Lisbon where the weather was so bad that it didn't warrant getting of the ship. However, we had to get gifts and so had to go shopping. Got soaked to the skin. The two sea days on the return were once more dull, misty and rainy. We disembarked (very efficiently) in Southampton to a lovely sunny day. Now Thursday and weather still great. Perhaps UK is worth considering. Overall impression of cruise was good because we like the ship so much - no children, good food, good entertainment, nice bars to sit in etc. Would just like to give a tip to anyone who may be considering buying a wine package on board. Don't bother. There is little, if anything, to be saved. In fact, unless you choose the most expensive wines on the lists available (only about 4 of them), you could find that you had paid more than if you had bought them individually from the full wine list. Read Less
2 Helpful Votes
Sail Date: March 2019
A little warmth to celebrate the, nearly, end of winter and a reunion with Oriana after several years. We were pleasantly surprised at the smooth check in, there must have been at three couple in the queue ahead of us - passports ... Read More
A little warmth to celebrate the, nearly, end of winter and a reunion with Oriana after several years. We were pleasantly surprised at the smooth check in, there must have been at three couple in the queue ahead of us - passports checked, photos taken and straight on board. Waiting for the luggage to be delivered was a little disappointing, 2hrs of hanging around punctuated with a disastrous lifeboat drill. The muster station only had seating capacity for 75% of attendees and the ship was not running at full capacity. Old folk with sticks were left standing for nearly 40minutes and why oh why do P&O still insist on trying on survival vests when other lines (Fred Olsen) are happy just to demonstrate. Our inside cabin on deck 5, central to minimise any rough seas, potentially a four berth cabin with two folded up bunks. This means extra wardrobes and drawers. Having unpacked we went for a walk around and were pleased how well the old lady had been spruced up - newish carpet and chairs a greatly improved buffet restaurant. Chaplain's cinema was still there and showed several recent releases (2018). We had opted for 'Open Dining' and ate in the Peninsular for all but two nights - we generally asked to join a table for 6 and were always seated immediately, okay sometime there was a delay while the table filled. Waiters and wine waiters were attentive and efficient but we felt that the cost of food loaded on board had been a little too tightly controlled. Also main courses were no longer silver service but this has been the case for quite a while. An excellent port lecturer ( but two a day is simply too much to absorb), theatre shows were the usual high standard as were visiting cabaret acts. Enrichment lecturers a bit disappointing - one just showed film clips, very professionally, the other we had seen before. Classical concert duo were excellent they entertained with humour and played from a wide ranging repertoire. We did three shore trips all of which were as advertised and without hiccoughs, the on board photographers were considerably less intrusive than usual. The captain however we too unobtrusive. We did not once see her on board and the mid-day announcement was seldom made by her. We had done this itinerary a few times before so most ports of call were a pleasant reminder. However the smallest of the Canaries La Gomera was a first for us and the excursion to the National Park was excellent, a forest that occupies a bout one third of the island. We were saddened to learn, whilst on board, that this was to be our last cruise on Oriana. The powers that be reckon that the 4,500 passenger Iona will absorb the 1500 passengers from Oriana which is being sold to another operator as a casino cruise ship. So for us its Aurora or Fred Olsen. Read Less
Sail Date: February 2019
Hoped to see the Northern Lights, sadly, they did not appear. First time on this ship which is showing its age. Cabin kept very and tidy. 99% of staff were very good. Service in waiter service restaurants very slow at times. No ... Read More
Hoped to see the Northern Lights, sadly, they did not appear. First time on this ship which is showing its age. Cabin kept very and tidy. 99% of staff were very good. Service in waiter service restaurants very slow at times. No strict enforcement of using antibacterial hand gel before entering restaurants. Food very good in all restaurants. Long walk for our forward cabin to restaurants at the stern of the ship. As we were at sea for quite a few days, entertainment was poor. Headliners shows were excellent. Theatre Royal seating very uncomfortable. P&O need to offer all inclusive cruises as other cruise lines do. Ports visited were very good. Disembarkation was poor as they had not sorted out the exits properly. Abundance of thermal clothing taken not needed as shore temperatures not as low as expected. Lots of deck areas close due to bad weather. P&O would sell more in the onboard shops if they reduced prices. Read Less
3 Helpful Votes
Sail Date: July 2018
Chose this cruise because it was going to Greenland (never met anyone who had been to Greenland) First stop was Stornaway. It was great because it was raining. Remember the long hot spell. Next stop was Reyjavik. Been there before with ... Read More
Chose this cruise because it was going to Greenland (never met anyone who had been to Greenland) First stop was Stornaway. It was great because it was raining. Remember the long hot spell. Next stop was Reyjavik. Been there before with P&O and it was a big let down. I kept telling everyone how boring iceland was, being covered with lava. This time we walked into town from the shuttle bus stop, and it was a big eye opener. The shops were great and the locals friendly. One place not to miss is the Harpa Hall which is Reykjavik,s concert hall. If you are lucky and get there on a sunny day the prismatic windows throw all the colours of the rainbow onto the entrance plaza. Back to Oriana. Been on her before and we felt just at home. The most comfortable cinema afloat. On to Greenland. First stop was to Quaquortoc. On the way the bridge announced a sighting of a large iceberg. Fortunately it was about a mile away, still it did look good in the sunshine. Arrived at Quaquotoc, took a thirty minute stroll around town, swatted some flies, and then back on board. Still, I done it, ive been to Greenland. Next part of the journey was through Prinz Christian Sund. Absolutely magical. Small 'growlers' everywhere and more glaciers than I could shake a stick at (not that i carry a stick). This steady, sedate cruise was not to be missed even if lunch was. In a way a bit of a shame because the oriana food was really, really good. We arrived at Nuuk (the capital) where we had a whale watching trip booked. Off we went to view these whales which the captain said were in the vicinity. The boat was a bit oldish wooden vessel but was very capable and seaworthy. It wasn,t long before we were in the right area. Sure enough a pair of hump back whale appeared. Photo time came and just as the whale was giving us the big goodby with its tail, and I was taking the first pressure on my camera; the numpty in front of me decided to stand up and shout whoohoo with his arms in the air. Fifteen hundred miles just for a photo of his back. I thought 'what a plonker' or words to that effect. On arriving back at Nuuk we decided to walk into town. Off we trudged, in the rain, but the distance and the hill was a bit too much for us. Pity there was no shuttle bus. We were in the habit of taking breakfast in Al Fresco . We soon realised that we were surrounded by "holier than thou" muscle mechanics with their yoghourt and bowls of Meusli who want to start or finnish their daily fitness regime by digging through to the bottom of the dish using a spoon as a spade. The noise generated by these breakfast miners is pretty shattering to those of us who are hard of hearing and must wear hearing aids to enjoy the company of others. Not all disabilities are visible, but these plate thumpers dont care about others as long as others can admire their lycra clad, nearly perfect bodies. The only flaw in a nearly perfect cruise was on a Black Tie night. Two waiters collided and I took a good shower of milk. Humble appologies and here is a basket of inedible fruit to compensate. No dry cleaners on board. Still not to worry, these things can happen Read Less
3 Helpful Votes
Sail Date: May 2018
The news was confirmed last week: Oriana is history, or she will be by May 2019. Much of the chatter I heard in the launderette on C Deck was all about her sale. There were whispers about men in suits having been seen around the ship, ... Read More
The news was confirmed last week: Oriana is history, or she will be by May 2019. Much of the chatter I heard in the launderette on C Deck was all about her sale. There were whispers about men in suits having been seen around the ship, ‘obviously’ checking things out ahead of making an offer. Generally laundrette gossip is best ignored but this time the rumours were true. Oriana fitted so nicely into the current fleet, I thought, being mid-sized (around 1900 passengers) and adult only. With the trend towards ever-bigger ships (Britannia is nearly twice the size and the latest – Iona – will be even larger), I suppose it was inevitable that Oriana would have to go but I'm relieved that we will still have three other smaller ships to choose from - Arcadia which is for adults only, Aurora which becomes child-free shortly, and Oceana. Oriana was launched in 1995 and yes, she was showing her age on this cruise. As a regular passenger I can accept her idiosyncrasies but goodness knows what first-time cruisers must think. Black scum marks around lavatory bowls are one sign of age, wonky propeller shafts another. At critical speeds when the ship is turning to leave a port, throbbing from the propellers can make dining in the Oriental Restaurant a noisy affair with glasses clinking and cutlery rattling. Numerous attempts in dry dock have been made to resolve the problem but none has succeeded as far as I can make out. Yet the ship retains the charm of a bygone age. The décor is luxurious, if a little shabby chic in some areas these days, with beautiful artwork in the stairways. A Costa coffee in Tiffany’s passes a pleasant hour, especially after 11.30 when a selection of cakes and pastries are offered. My favourite was the Victoria sponge and not only because it was free. The daily watercolour classes on sea days proved popular and I disembarked with one or two paintings that passed muster. Port talks attracted many to the Curzon theatre, not all of them devoted to selling excursions; there were also tips for those planning to go ashore independently. I avoided most of the shows each evening because I have seen nearly all of them on previous cruises. However, there were some new ones. I enjoyed Billboard because the music was from my era of the Sixties and the Seventies, and the Headliners delivered it with great spirit. Full marks to the sound engineers too for mixing a proper balance between vocalists and backing music – for once, screeching was minimal. Another brilliant act was Ida, four opera-trained sopranos. They impressed me on Andrew Neil’s TV show last Christmas and they impressed everybody who saw them in Curzon Theatre – they won a standing ovation. There are too many quizzes for my liking but at least the Chaplin Cinema offers an escape with quite a few recent releases being screened. The Darkest Hour (Gary Oldman portrays Churchill brilliantly) drew a large audience and The Greatest Showman with Hugh Jackman playing P T Barnum was another highlight. On other days, the sun deck was a glorious spot to relax, a place where I enjoyed the luxury of time to read; thankfully the library on Deck 8 is well-stocked. I tried to use the gym regularly – you have to with so much food on offer – and it is well-equipped. But beware of some of the talks that take place there because their main purpose seems to be to sell you something. There were talks on posture and healthy eating, for example, and I overheard passengers too polite to leave being sold things like shoe insoles for £75 or activity programmes for more than £100. Port disembarkations went smoothly with little or no queuing at gangways. Venice used to be a nightmare but the new terminal has improved things. I walked ashore rather than fork out for the vaporetto transfers. It takes only ten minutes to reach Piazzale Roma and a further 45 to negotiate the maze of narrow streets to St Mark’s Square. We had tender transfers in Albania and they went well, perhaps because I arrived for my ticket ahead of the scheduled time. Mind you, I am not sure Sarande was worth visiting. The resort is in desperate need of money to fund its development but the locals were very friendly and they made up for the pitted pavements. It was early in the cruise that I spotted Alan Carr, Senior Restaurant Manager. Alan is always a welcome sight because he is someone who demands high standards from his teams. It was no surprise, then, that service in the Oriental ‘club dining’ restaurant was always excellent. Dinners were a cruise highlight with meals attractively presented and delivered on hot plates. Breakfast in The Conservatory, a self-service outlet on Lido deck, was never marred by a shortage of items at the different serveries. Headwaiters and the galley team ensured they were always topped up and I defy anyone to say that they were not spoilt for choice. It may have helped, of course, that Alan would often eat in The Conservatory where he could keep a watchful eye on things. My outside cabin was on E deck and in John Tayag I had the best steward I have ever known. This 26 year old Filipino from Mexico Pampanga was on his first contract and every day he cheerfully ensured that my home was maintained perfectly – in fact he made the bed so immaculately it was almost as if he changed the linen every day. Another character central to my enjoyment of this cruise was Senior Loyalty Manager, Hope Lyttle. Hope is a scouser and her sense of humour made visits to the sales desk to research future cruises a pleasure. Her team members were on the mark too and I disembarked at Southampton having booked what will now be a farewell cruise on Oriana as well as two more on Aurora, a ship very similar to Oriana in terms of style and size. Overall, Oriana continues to impress me. She has her faults, most of them linked to her advancing years, but in terms of service from the officers and crew I find it difficult to fault her. Every day of this cruise I enjoyed outstanding levels of world-class service. And that, after all, is what counts. Read Less
3 Helpful Votes
Sail Date: March 2018
We embarked in Southampton and the embarkation went smoothly. We were staying at the Holiday Inn near the Mayflower Terminal were we embarked on the Oriana about 10 minutes from the hotel. We explored this area of Southampton and ... Read More
We embarked in Southampton and the embarkation went smoothly. We were staying at the Holiday Inn near the Mayflower Terminal were we embarked on the Oriana about 10 minutes from the hotel. We explored this area of Southampton and Westquay shopping centre 5 minutes walking and also the main street where lots of shops and eateries were. This holiday Inn was quite well situated Herbert Walker Road. The ship although refurbished was old and smelly especially in the corridors outside the cabins. My cabin was perfect, Deck 10 B186. Large, spacious cabin, enough space for all our clothes (12 cruise days - cold winter wear) and 3 large suitcases and 2 small hand luggage. John our Steward kept it immaculately clean and everything we asked he complied no problem at all. We had tea and coffee facilities in the cabin and chocolates placed on the bed every evening by John. Good size balcony. Bath/shower bathroom good size. I think we had 2 complimentary bottles of water when we arrived. So cabin and service extremely good in cabin. And all cabin stewards outside our cabin were very friendly and smiling. The Oriental Dining room in which we had our evening dinners was good. We got to know our waiters, wine waters etc and they were all very nice and friendly and always smiling and courteous and anything we asked they went out of their way. The first evening dinning there I was not impressed by the food. We have gone on other cruises and the food was much much better but as the days went by the food improved. Entertainment and activities mostly for the over 70s. Some of the shows were nice but mostly directed to the over 70s aged group. And then when you thought well I will have a nice drink with my friends we are on holiday - last orders 12.30 - 1 pm - . Disco was also closed at approximately that time with hardly anybody on the dance floor as most of the music was for the older generation. It was quite difficult to be entertained during the day especially when the weather was cold and you couldn't use the pools outside. Quite a boring cruise ship. Outside of the theatres and pubs/bars if you wanted to use the toilets some were closed permanently throughout the cruise and they were smelly. Lunch/breakfast at the Conservatory buffet. Most of the food was a bit bland. Mostly English stuff, steak and kidney, English breakfast, salads and pies a few indian dishes which were nice. But it was a fight for tables. Some of the old generation have no manners at all. People were looking for tables to sit and eat their lunch or dinners and the people were just sitting there talking and not moving at all. There were not enough tables and they just would not bulge. One time we just could not find a table at all and my husband complained to the head waiter who said they would be closing in 15 minutes! and we could not find a table to eat our lunches! they just would not move! He said a man had been there sitting since 7 am! and this was perhaps 10 am and we could not have out breakfast! Most of the staff up here were not smiling or friendly, they were courteous and helpful but could not do anything to move people nor find us a table. Laundry Rooms. The first day we found a big laundry room where I washed the clothes we had used in Southampton without any problems, lots of irons so I ironed a few clothes thinking I will iron the rest the next day or so (how wrong was I). This laundry room was closed till nearly the end of the cruise. We had 2 more laundry rooms but they were half the size or smaller. One day I had to wait from 10 - 2 pm in the laundry room to have my chance to do our laundry I had a queue of I don't know how many people and more after me. It was horrendous but I didn't dare move and lose my turn. Here I learned of all that was wrong in the ship, people had been in their cabins without water for a few days! Some were complaining of another dinning room that was open for lunch that the waiters were rude. (bring your own washing powder or buy from reception). One sea day one of the other passengers was complaining that the shops in the ship were closed. I didn't see this as I did not go to the shops that day. The only good thing about this cruise was my cabin and cabin stewards. The waiter team in the Oriental dining room and the tours which were well organised. Read Less
3 Helpful Votes
Sail Date: March 2018
This was supposed to be a special cruise for our 60th wedding anniversary but it turned out to be very very disappointing, I realise that we are getting on a bit but we still like to have a good time and we certainly didn’t on this ship, ... Read More
This was supposed to be a special cruise for our 60th wedding anniversary but it turned out to be very very disappointing, I realise that we are getting on a bit but we still like to have a good time and we certainly didn’t on this ship, we have been on the Oriana before and should never gone again, we have cruised many times and I must say this was the worst by far. We experienced very rough seas and of coarse that’s not the fault of the ship, the crew were lovely and work very hard, as for the food it was very poor and the entertainment was third rate, I think whoever put it together thought anything was good enough for the elderly passengers, as for any dancing in the evenings it was okay if you were into old time dancing which we are not and if you liked to knit and natter or play bingo during the day then this was the cruise for you. The open dining was a feasco having to cue up for about an hour to get a table for two, I think there were a lot of disappointed people on this cruise and I know that we would never go with P&O again. Read Less
3 Helpful Votes
Sail Date: February 2018
our first time cruise left us thinking would we do it again? . Once on board and got bearings the restaurant was a set meal from a menu which for us was rich for our taste and same with breakfast next morning . On talking to other guests ... Read More
our first time cruise left us thinking would we do it again? . Once on board and got bearings the restaurant was a set meal from a menu which for us was rich for our taste and same with breakfast next morning . On talking to other guests they told us where to go to get self service food, what a difference , the variety of choice was amazing and if lucky get to sit by a window and watch the view and eat. the staff in this restaurant worked really hard at clearing the tables of used crocks, helping people with disability, carry their food and help find a table .The cabin we had was inside which was a liveable size but having no windows you had to have the light on all the time. we also found that you were charged £6.00 per day per person per day, again guests told us that we can opt out by getting a form from reception. as this cruise was to see the northern lights it got very cold when berthed in alta -25 wind chill factor as a result the ship had some burst pipes which were dealt with the minimum inconvenience to the passengers. the entertainment on board at times was mediocre at best some good some bad. we did not go any shore excursions so cannot comment about them as regards value for money. the activities on board was how to line dance, ballroom dancing, play bridge, gym, a cinema with a good selection of films. we did manage to see the northern lights 4 times, which when talking to other guest who have done this trip before never saw them. but the one thing we will take home with us is the stunning views of Norway the friendly locals and of course the ships company Read Less
9 Helpful Votes
Sail Date: December 2017
Never again on the Oriana unless you are over the seventy age mark and would like to sit like zombies. The days entertainments were adult Colouring by numbers,Craft and Chat get together & knitting & Chat also line dancing and ... Read More
Never again on the Oriana unless you are over the seventy age mark and would like to sit like zombies. The days entertainments were adult Colouring by numbers,Craft and Chat get together & knitting & Chat also line dancing and they are only the high lights. Getting onto the ship was no trouble fill in the medical card, collect your on board cards and on to the ship you go and there the enjoyment ends. for four of five days there was a virus on board but we were not told, but when salt & pepper comes in little paper, hand antibacterial gel every where, on day five everything was back to normal. I must say that we did not have the best in weather 5 days of winds and bad seas but once we reach canary island the weather did get better for two days, who said go for the hot weather was not on the Oriana this December. The Conservatory [The Buffet] Poor meals Al Fresco [ Passable] Freedom Dining [Passable] If you like the formal evening you can eat and drink anywhere But if you not the buffet is all you get and you can drink only in one bar because you are not dress up for the rest. This ship I was please to get off and I was not the only one I'm sure. Read Less
15 Helpful Votes
Sail Date: August 2017
We chose this cruise as we liked the destinations and an Adult only ship. We were very lucky with the weather for the whole two weeks. The ship is lovely and we had no complaints with our outside cabin, our Cabin Steward was ... Read More
We chose this cruise as we liked the destinations and an Adult only ship. We were very lucky with the weather for the whole two weeks. The ship is lovely and we had no complaints with our outside cabin, our Cabin Steward was excellent and could not do enough for us, in fact all the staff were really hard working and incredibly polite which is more than can be said of some of the customers. There were times when I was ashamed to be British listening to some "Senior Citizens" talking to the staff. Food was excellent and the formal nights were very good. We made the effort to dress up and felt the more special for doing so. If you want to wear football shirts and shorts go on Thompsons is my advice. We had a totally wonderful time which was made perfect by all the friends we made via the Roll Call facility on CC. Overall this was a great cruise and we booked next year before we got off. Read Less
20 Helpful Votes
Sail Date: July 2017
This was Our first Cruise, it was everything we were told it was going to be ,excellent,from start to finish, apart from the weather, (and i cant hold P&O responsible for that,) the staff on board were absolutely fantastic both on a ... Read More
This was Our first Cruise, it was everything we were told it was going to be ,excellent,from start to finish, apart from the weather, (and i cant hold P&O responsible for that,) the staff on board were absolutely fantastic both on a personal level,and professional level , the ship herself was neat and clean as was the cabin, the house keeping was outstanding, and all aboard went out of their way to help(my wife is disabled) if i could give a 11/10 i would ,from the captain down to the bottle washer ,everyone went out of their way to help, the food was great and plenty of it (i put on half a stone in a week), ease of access to all decks (using the lifts ) was easy We Highly recommend P&O Cruises, and will definitely travel with them again, With Grateful thanks to all aboard the Magnificent ORIANA, Read Less
3 Helpful Votes
Sail Date: July 2017
Oriana was our first cruise. We liked the ports for this and the time of year was good as was the weather. NO complaints at all. Service was excellent throughout. Only problem really was the tender process at a couple of ports ... Read More
Oriana was our first cruise. We liked the ports for this and the time of year was good as was the weather. NO complaints at all. Service was excellent throughout. Only problem really was the tender process at a couple of ports which took forever and ate into our time on shore. Bit unorganised I think. Shore excursions on P and O quite expensive so we arranged one ourselves and went cycling in Barcelona which was absolutely brilliant and only cost us £26 each. Entertainment I think not quite so good. Headliners were better before but they improved as the cruise went on. Few talks in the theatre from outside personalities than before. The programme was a little bit "samey". The spa was excellent and the girls were really lovely. I went there a few times. All in all - a really good cruise so thank you Oriana and see you again Read Less
15 Helpful Votes
Sail Date: June 2017
Wanted a cruise from. Southampton as very convenient for my mother living in Portsmouth. Itinerary sounded interesting La Rochelle, Santander, La Corona & Guernsey. We booked an outside cabin on deck 9 aft & tried for a balcony ... Read More
Wanted a cruise from. Southampton as very convenient for my mother living in Portsmouth. Itinerary sounded interesting La Rochelle, Santander, La Corona & Guernsey. We booked an outside cabin on deck 9 aft & tried for a balcony upgrade. We weren't lucky but it wasn't a great loss as the resultant weather was atrocious. We started off on a low with a 5 hour delay due to an engine problem not mentioned in the cruise log. Finally left around 9pm. Made up time & arrived La Rochelle on time. Weather warm 22C overcast with slight drizzle. All trips went ahead as advertised. The on to Santander where the weather started to deteriorated with thunder, lightning & very heavy rain. Back on the ship & off to La Corona with a sunny start & sat out in the Piazza square in glorious sun for 1/2 hour. All trips cancelled due to a Spanish coach drivers strike! Then more incessant downpours in high winds. The trouble started after we left for Guernsey heading for the Bay of Biscay. The wind overnight built up rapidly to gale force 10 then maxed out at 11! The swell increased to 6.5 metres & the ride was very uncomfortable but the captain seemed more concerned that the ship was coping admirably while most passengers including myself were pretty scared. I'm starting to think that we shouldn't have left La Corona & should have waited until conditions improved. We finally after 36 hours of hell arrived at St Peter Port, Guernsey where conditions had improved considerably but the captain decided that using tenders was going to be unsafe. This upset a lot of passengers who were looking forward to sampling the joys of the island. Conditions improved during the day but still deemed to be too dangerous for tenders. Instead we upped anchor & left for Southampton 3 hours early arriving around 4am. There was a lot of noise made tying up on our berth so impossible to get any sleep. Disembarked at 9.15 am & relieved to be back on land! Food was really good & recommend freedom dining in the Peninsular restaurant. Top Tip: Avoid The Conservatory which was a bit like the "Wild West" & a scrum. Andersons bar very good service & comfortable seats. Two formal nights when one would have done. Wine prices very reasonable & excellent selection. Oriana nicely refurbished & survived the violent seas which we were grateful for but the passengers really suffered. I won't be cruising again to Northern Spain after this which ruined what was supposed to be a relaxing break for my elderly mother & myself. Marks out of 10 only 5 unfortunately. I still can't believe I paid to go on this cruise & feel some sort of compensation warranted as a lot of 1st timers who won't be returning. Read Less
9 Helpful Votes
Sail Date: June 2017
My wife and I just returned from a 19 day cruise on the ORIANA around the med and Adriatic.,We drove down the night before and stayed at Chilworth Manor, just to make it an extra days holiday.,Now most hotels ask you to vacate by 10.00am ... Read More
My wife and I just returned from a 19 day cruise on the ORIANA around the med and Adriatic.,We drove down the night before and stayed at Chilworth Manor, just to make it an extra days holiday.,Now most hotels ask you to vacate by 10.00am ,ours was 12.00. The reason I tell you this will become clear. Our boarding time was 1500hrs, having no problem with this we thought we can wait at the terminal.so taxi in to terminal where we were given a ticket and took a seat to await our embarkation. During the time we were waiting on a number of occasions ALL the check in desks were empty so we asked could we check in....not board but just check in.We were told no..have to wait until 3-00 .Eventually the Evesway coaches arrived and were given priority, obviously there will be people on the coaches that have early boarding times and those that have later times like us.....Eventually we were called to CHECKIN at 1515hrs.Now we dont mind "waiting our turn" but when you have check in desks doing NOTHING surely the people already at the terminal could have at least checked in,and called to board at their required time, it just seems a very haphazard way to embark passengers,We think PO have to look at this again. The Ship....This was our first time with PO and also the smallest ship we have been on and were impressed with the layout and design of her,..did not have to walk far to get to any venue.all public spaces were clean and"shipshape" .Also first inside cabin we have had,and we were pleasantly surprised,plenty of room,for clothes etc quite comfortable. except for the first day and half where we hit a force 10. DINING....We had freedom dining (anytime) and never had a problem getting a table ,usually to share.which we enjoy. the food was ....OK but there was nothing on any of the menus that made us go WOW.and it was certainly catered for "brits", having said that ,the service was EXCELLENT.with all the waiting staff very friendly and approachable. The reason for the heading VERY "BRITISH.is that during our cruise we spoke to many other passengers about both PO and the ORIANA,and it was VERY evident that many of them were very "protective"about both. ie Will NEVER try another cruise line, and in many cases no other ship,when we told them we have used PRINCESS ,ROYAL CARIBEAN and Thomson..some got quite irate,....they seem to regard it as their own private cruise line. ENTERTAINMENT......This was a "music at sea" cruise, unfortunately we were not informed until after we booked,it was all classical music. Luckily I enjoy some of this,but my wife doesnt,having said that I enjoy some classical music, I mean QUALITY performers, and unfortunately some were not....the violinist and flautist were world class but the male singers were at best average. Every PO ship apparently have their "HEADLINERS" who are the ships entertainment crew.These did a number of shows throughout the cruise,and they are all very talented...BUT in my opinion every one was... to loud..and to fast,... slick and profesional...yes,but most shows were non stop "medleys"of ABBA ,Musicals etc. I dont think they actually finished a song before going into another. The other entertainment was pretty good, a comedian, a fantastic group (Bluejays) and an ex HOLLIES member who was very entertaining. One of the things we found annoying was ,if you wnt to one of the lounges in the evening for entertainment,lasting and hour,as soon as it was over,you had to leave as there was nothing to keep you there,not even music.. DAYTIME....As I said this was our first time with PO,and the "things to do"was ,in my opinion very poor, We are not interested in .BRIDGE,WHIST, KNITTING, SEQUENCE DANCING or Shuffleboard...we overheard people say they only went to play it because there was nothing else to do...we even went to the cinema 3 times to ease the boredom. SHORE EXCURSIONS....Where do I start? I think by now everyone who cruises knows that ships excursions are a rip off....that goes for ANY line. but by far and away the "CATANIA HIGHLIGHTS" tour was one of the worst. ie Bus from ship,coast road to a "photo opportunity" a large piece of lava rock in the sea with a "fort" on top (which we couldnt go into) then back to a square which was a 10mnt walk from the ship to see a cathedral (which we could not enter because service on) where we were told we had 2 HOURS of"free time" then walked about 200yrds to where the shuttle dropped off to the bus to take us back to the ship which would have been quicker walking to. ABSOLUTELY SCANDALOUS....needless to say there were a lot of complaints ,but no refund given. The next port of call CORIGLIANO CALABRO....ANOTHER waste of time,shuttle to "town" (20 mnts) then if wanted to 3EU another shuttle to a castle at top of hill (could walk if fit enough) that was it. VENICE...Fell in love with Venice first time we went,and even though my wife had to visit a dentist there,it is still a magical place. TRIESTE..This place oozes money and class, very expensive top end shops,and some beautiful architecture.Again straight off ship into town. ZADAR...Beautiful place...straight off ship by short shuttle ride lovely walk along promenade into the town where we found a great little bar as you go through the gate right up the steps absolutely great, outdoors with cushions and rugs on the floor reeealy nice place to have a quiet drink. KOTOR.....Also a lovely place, unfortunately the tender boarding was a shambles, waited in lounge until called down, only to find they had not disembarcked the ones already in it.so waited for 45 mnts on stairs before boarding, the ones coming back on board had been waiting on hour on the water to get back...absolute shambles, but once ashore lovely walks and interesting things ..like the "great wall" brilliant. CORFU.....Now we come to the not so good part, we actually sailed into Corfu harbour only for the captain to announce he didnt feel it was safe to try and dock?? He later announced that we would dock in CARTAGENA instead, ok no problem...even printed and arranged excursions etc for passengers ...later he announced that due to currents and tides there he didnt feel it was "viable" to attempt to call in there......maybe it had something to do with port fees ?? So on to GIBRALTER..straight of ship ,there are taxis,minibuses etc to use for tours as you come off,these are a lot cheaper than ships tours..we paid £25 for a wonderful 2,/ 1/2 hour trip around and top of the rock.with a great guide. This was the ONLY port in a weeks sailing, not really good enough PO. Finally,I would say we would try PO again,but a much bigger ship like the Azura maybe.maybe it has better stabalisers .as this ship moved a little to much and to often for us. Read Less
3 Helpful Votes
Sail Date: May 2017
We have cruised with another cruise line sixteen times, the last one was dire in all it's glory. Some friends of ours who also had the same experience decided to try P&O in 2016. They said that they had had a good time and the ... Read More
We have cruised with another cruise line sixteen times, the last one was dire in all it's glory. Some friends of ours who also had the same experience decided to try P&O in 2016. They said that they had had a good time and the food was good. Unfortunately in June 2017 something had changed the food was forgettable, unless of course you like: Cottage pie: Sausage & mash: Fish & chips: Beef burgers: Spaghetti: Curry (repeated most nights in the Conservatory Cafeteria); At least the vegetables were seasoned and cooked properly. The food in the dining room didn't fare much better but the choice was better. Naturally should you wish to eat well then put your hand into your pocket and withdraw circa £20.00 per person to eat in the alternative themed restaurants which also charged additional prices for other speciality meals. The themed restaurants on many cruise ships are simply taking the mick! Why should I want fork out (excuse the pun) more money to eat decent food when w've just spent over 3 grand getting onboard and that doesn't include drinks etc. The excursions were hampered by cold wet and windy weather in all locations apart from Lisbon Read Less
10 Helpful Votes
Sail Date: April 2017
Embarkation went very smoothly and we were soon in our cabin (deluxe outside) C156. This was very roomy with plenty of hanging space and a useful sitting area. This was our first cruise on Oriana since her refit and we were impressed. She ... Read More
Embarkation went very smoothly and we were soon in our cabin (deluxe outside) C156. This was very roomy with plenty of hanging space and a useful sitting area. This was our first cruise on Oriana since her refit and we were impressed. She looked pristine. All public areas were much better than before but the greatest improvement was the Conservatory. It is now a light and airy place with fresh tiles and some very good art work. We eat here on a couple of occasions and it was so much better than before. Not everything was perfect. The unthoughtful people on the previous cruise had drunk all the "Jaipur IPA" and even though it was obviously very popular no one had bothered to restock. Shame. Oriana needed some essential repair work(???) so we missed the port of Corigliano Calabro having overnight stays in Civitavecchia and Salerno instead. Unfortunately we also missed out on Marseille due to weather conditions - although I did wonder if the essential repair work also was a factor here. Food was of the usual high standard. We were on Freedom Dining which we prefer as we like a table for 2. The only problem with this was that people began queuing as early a 5pm so you really did have to be joining the queue well before 6pm if you wanted to get a table for 2. On a few occasions we were just a little too late and had to drag ourselves off to the bar with a pager which was no problem. The entertainment was very good. Headliners were excellent (as usual) and we also really enjoyed the Troubadors and the Spinettes. Chris Lubbe was also a very interesting and inspiring guest speaker. Overall, a very enjoyable cruise, so much so that we took the opportunity to book again whilst on board for another Mediterranean cruise on Oriana in October. Read Less
17 Helpful Votes
Sail Date: March 2017
We embarked on P&O Oriana on the 6th March 2017 at the Mayflower Terminal in Southampton on a 12 night Northern Lights Cruise to Norway’s Arctic Circle. We had stayed at the De Vere New Place, Shirral Heath, using their cruise ... Read More
We embarked on P&O Oriana on the 6th March 2017 at the Mayflower Terminal in Southampton on a 12 night Northern Lights Cruise to Norway’s Arctic Circle. We had stayed at the De Vere New Place, Shirral Heath, using their cruise package which we always find value for money. We got a taxi to the port at 11:00 am. Embarkation in Southampton was efficient and we were on board by 1:30 pm. Our bags appeared outside our cabin on A deck by 2:30 pm. unfortunately one case had its digital lock smashed but nothing was taken. We put it down to poor handling at Southampton. We had an internal cabin which was an automatic upgrade from the front of the ship to the middle on A Deck. Unfortunately this put us below the Riviera Pool which was being heated. We heard the noise of the machinery and the movement of water. I think we will not select automatic upgrade on our next cruise. Oriana had undergone a refurbish in November with nice new carpets, bed linen, and new furniture in the restaurants. Unfortunately there were still stained ceiling tiles in the Oriental Restaurant and our cabin. The lifts had a number of damaged buttons. The ship lost all electrical power one morning but only for about 20 minutes. Also Oriana’s toilet system is still temperamental with the occasional failure to flush and toilets filling with water. It appears as though P&O had run out of money and not finished the refurbishment. We were on first sitting on a table of 8 in the Oriental Restaurant with 3 nice couples. The food was good but my wife, who is a Type 1 diabetic, found that the chef was not as accommodating in his efforts to supply low fat/sugar meals as they had been on our last cruise on Arcadia. She was not able to add choices from the lunch menu. This led to less varied meals for my wife. We will talk to P&O before our next cruise which is on Britannia to the Caribbean. Our first port of call was Andalsnes where we took the train from the port to Bjorli Station, then came back by coach via the Troll Wall visitor centre. (The Slettafossen Waterfall was not accessible by road due to the weather.) Stunningly Beautiful Countryside. Our next port of call was Tromso where it was snowing heavily, but we did manage to visit the Arctic Cathedral, take the cable car up to the top of Mount Storsteinen and visit the Polar Museum. In Alta we did a leisurely tour the first afternoon seeing the Northern Lights Cathedral and then we visited the Igloo Hotel the next day which was absolutely fascinating. The scenery at these ports is absolutely stunning. Unfortunately we only caught a fleeting glimpse of the Northern Lights in Alta, better luck next time! After we left Alta we ran into a bad storm on our way to Stavanger and did not sleep that night. In Stavanger we just did a leisurely stroll around the town which is just a small port. We, and a good number of other passengers, went down as what can only be described as a very heavy head cold after we left Alta. This made the last 3 days of the cruise uncomfortable. Now this is not the fault of P&O but I would like to make a comment on the cleanliness of the ship. We never saw anyone cleaning the handrails or banisters and hoovering of public areas was noticeable by its absence. One evening in the Conservatory comments were made about the amount of bits of food that were on the floor. It looks like cost cutting is affecting all areas of the ship. The service of our cabin steward could not be faulted and our waiters in the restaurants and Tiffanys were always smiling and very helpful. We enjoyed the entertainment which with single acts, pianists, magician/comedians and the Headliners were all very good And the excursions previously mentioned were handled efficiently and we thought value for money. The drinks are still at acceptable prices but the wines are getting very expensive. All said we had a nice cruise and saw a part of the world we have always wanted to visit. This was our 3rd time on Oriana in 3 years but she is now 22 years old and is beginning to show her age as her cabins and bathrooms are looking very tired. We will say a fond farewell and look forward to our next cruise on Britannia in the Caribbean. This will be our first fly cruise and we are keeping our fingers crossed. Read Less
29 Helpful Votes
Sail Date: March 2017
Having taken a cruise 2 years ago on Oceana we made a decision never to travel with P&O again, however, as they were the only cruise company making this trip we had no choice and booked the Northern Lights Cruise on Oriana in March ... Read More
Having taken a cruise 2 years ago on Oceana we made a decision never to travel with P&O again, however, as they were the only cruise company making this trip we had no choice and booked the Northern Lights Cruise on Oriana in March 2017. The cruise itself was fantastic but after giving P&O a second chance we definitely will not be travelling with them again. The embarkation was quick and our cases were outside our cabins soon after we arrived. We were disappointed with the small amount of wardrobe space especially as we had heavy coats and boots with us. The safe was inside the wardrobe and at floor level which made it difficult to see when opening or closing it because of the clothes hanging over it. The TV was not interactive and offered hardly any channels other than P&O's promotions which, having to spend a couple of days in bed due to a chest infection was not good. Although the ship had apparently undergone a refurbishment the wash basins in the bathrooms were chipped (a good place to hoard germs) and the toilets were very temperamental when flushing. Each day we noticed at least one toilet in the public toilets out of use and washbasins waiting for repair. Considering this was a winter trip the entertainment offered was very poor. We expected lots if indoor activities and fun but apart from quizzes and games on the Wii machine there was very little to do, not even an indoor pool which we have enjoyed even on a "hot" cruise. Even the choice of the films in the cinema were geared to one genre, nothing gentle that we could watch. The craft get-together was a washout unless you had the foresight to bring your own equipment. Craft kits were being sold on board but there were no tools available to make these and no instructor either. The art class was another one that had to be paid for, we've never paid for craft and art classes on other ships. The Entertainments Manager could have arranged so many more fun activities but apart from seeing her introducing acts in the theatre she was conspicuous by her absence. This cruise definitely needed an injection of fun and laughter but to us P&O seems to be a company where you just sit, read and drink!! Maybe it's typically English - BORING. Thank goodness for the comedians who were excellent and introduced laughter in this very boring Company, but the Headliners just screeched to make themselves heard over the band which was far too loud. The food and service in the Peninsular was excellent but the Conservatory choices were dismal, nowhere as good as American ships. The cleanliness in the Conservatory was almost non-existent, we saw a hoover being used twice but not around the table legs where the crumbs collected. On other cruise lines there has been a visible presence of hand rails and banisters being cleaned but this was lacking on this ship. The majority of the crew were very helpful with the exception of a couple of the reception staff who seemed as though they couldn't "be bothered" and were rude. There seemed to be only one lad who knew his job and could answer our questions. We booked several shore excursions and enjoyed them all, the highlight being the ice hotel, we would certainly recommend that. We were lucky enough to see the Northern Lights which completed our trip and the talk on setting cameras to allow photographs to be taken was invaluable and we took several good natural photos of them (not enhanced as the ones for sale on the ship were). Disembarkation was chaotic. There was no organisation with the cases and people were wandering around trying to find them. Ours were in three different places! Read Less
15 Helpful Votes
Sail Date: October 2016
P&O Cruise Ref: X620. If I could give this ship 0/5 for a review I would, but as I can't I'll have to rate it as 1/5. The ship was due to go into port for a re-fit straight after this cruise & to be honest I ... Read More
P&O Cruise Ref: X620. If I could give this ship 0/5 for a review I would, but as I can't I'll have to rate it as 1/5. The ship was due to go into port for a re-fit straight after this cruise & to be honest I wouldn't bother spending the money & just scrap the whole thing instead. Right from the start things were going wrong, the first cabin I had (rear of ship) had such bad vibrations & noise that I had to call reception & complain twice. Their first suggestion was to offer me earplugs! After spending nearly £4000 for the cruise, I saw this as an absolute joke. After four days on board, they said that some people had missed the sailing & so moved me to another cabin, this time on deck 11 instead. This was much better for vibration, but had the disadvantage of being right under the sunbathing area & so I was woken every morning at 6.30am by the staff dragging them across my ceiling. I had to complain more than once about this whilst on board. The other disadvantage was that most sail away parties was on the same deck & so the noise from it came through my cabin & these often went on longer than advertised in the daily newsletter. Again I complained about this whilst on board. The only excursion that I enjoyed was on the submarine, I felt that the others didn't offer the same value for money. There was a constant water leak in the conservatory for the duration of the cruise. They put buckets out to catch the water & after a couple of weeks they put up a curtain to block an area off, it looked like Santa's grotto & was awful. In the restaurant they had the soup & custard in bowls next to each other & many times I saw other guests put soup on their desserts & vice versa. I've done cruises previously with Royal Caribbean & given P&O's reputation, I was expecting an even higher level of service, but this was the worst cruise I've ever been on. DO NOT GO FOR A CRUISE ON THIS SHIP! Read Less
10 Helpful Votes
Sail Date: October 2016
This was our first time crossing the Atlantic and our last. If you are under late 70's this ship is not for you as the entertainment was terrible with only 3 acts through out the cruise worth watching. There was no day time ... Read More
This was our first time crossing the Atlantic and our last. If you are under late 70's this ship is not for you as the entertainment was terrible with only 3 acts through out the cruise worth watching. There was no day time entertainment around the pool (well a saxofone player did try but was moaned at for bent too loud as they were trying to rest!! Lunchtimes and breakfast in the self serve hall was like a bun fight (you would think they had never been fed). To top it all we had a naked (supposed sleep walker) who was playing with himself and after being reported still carried on. So therefore a lot of woman were worried about wandering around at night on their own. To my mind he should have been put off the ship or at least apprehended when we got back to Southampton but I think it was swept under the carpet to try and keep it quiet. We are now looking towards another cruise line for the future after using P&O for several years. Read Less
8 Helpful Votes
Sail Date: October 2016
I chose this Cruise for my wifes 71 birthday ,It turned out to be one of the best cruises we have on over the past 25 years The ship itself is in need of a little TLC rather dated going in for a re-fit shortly The entertainment on ... Read More
I chose this Cruise for my wifes 71 birthday ,It turned out to be one of the best cruises we have on over the past 25 years The ship itself is in need of a little TLC rather dated going in for a re-fit shortly The entertainment on board was second to none comedy from the likes of Tom OConner and Theatre shows of excellent quality and of course the excellently presented quizzes. We were booked in to Freedom Dining this gave us an opportunity to meet different people each night a great idea The food served up was of a British selection generally but on occasions an International dish was an alternative well presented delivered by well presented table stewards The Conservatory Buffet Restaurant had well presented food especially at breakfast and two stewards looking after we elder and infirm passengers I cannot praise them enough for the way they looked after me . A loving ship one which I will definitely return to, Read Less
6 Helpful Votes
Sail Date: October 2016
Check in and disembarkation The actual check in went very smoothly, which is more than can be said about the security area, great inconsistencies, some passengers were asked to remove their belts, others were not. When my belongings ... Read More
Check in and disembarkation The actual check in went very smoothly, which is more than can be said about the security area, great inconsistencies, some passengers were asked to remove their belts, others were not. When my belongings were going through X-ray I was told I had a knife in my carry-on bag, which it goes without saying I did not. They insisted I did, they emptied the contents of my bag out into trays, after putting everything through and not finding any knife they decided a mini bambi stapler (less than 3 inches long) was the culprit. When I travel this stapler is always with my office bits and pieces in my carry-on bag, over the years it has been through at least 20 different airports and 10 cruise terminals without any problems, but obviously someone at Southampton security thought I might hijack the ship with it. Security are very good at taking things out of bags, but their training hasn't got as far lesson 2, how to repack a bag. Disembarkation was a pain, on most boats you receive a form to request a disembarkation time, but not on this cruise, in the daily events sheet it stated that you had to telephone reception to request a time, we did this within a hour of receiving the events sheet and were informed that we had already been allotted a disembarkation time of 9.30 and were told it was not possible to change it. So on disembarkation day we carried off our own luggage at 7.30. Huge Gastrointestinal Health Problem On our arrival in our cabin there were health warning letters and leaflets. It appears there had been numerous cases of gastrointestinal illnesses on the previous cruise and this continued on our cruise, for the first eight days the ship was on a permanent state of 'Sickness Red Alert' with the captain announcing that they were working with Public Health England to try and resolve the problem. In the Conservatory passengers were not allowed the help themselves to food, not even water or a cup of tea, in the main dining rooms there were no salt and pepper pots, this was to stop the passengers infecting them by touch. Although the Captain repeatedly stated that extra deep cleaning was taking place throughout the ship, l believe much more could have been done, such as changing table cloths and wiping down chair arms between dinners. Think about this, no salt and pepper pots to help stop the spread of infection, but the tables were re-laid on tablecloths which could have been used by an infected person. Also I thought there should have been much more cleaning of the handrails on the stairways and corridors, I am sure there must have been some cleaning of them but I only saw this once on day 17 of the cruise. One of the Headliner's theatre shows was cancelled a few minutes before it was due to start because of illness in the cast, but it was not said what the nature of the illness was. On day nine of the cruise the 'red alert' was withdrawn and the paper sickness bags were removed from the stairways. My wife and I were lucky, we did not catch anything. Dining Overall the food was far better than that we had previously encountered on the Arcadia, but was still not quite as good as that found on the average Princess or Holland America ship. The restaurants were well run with excellent management and friendly waiters. Peninsular Restaurant We were on freedom dining and like to have a table for two as listening to a load of rhubarb rhubarb as to how many cruises someone has been on can be more than a little boring, most nights we did not have to wait for a table, and when we did the longest wait was only ten minutes or so. One thing which did let the restaurant down was the sauces, it did not matter if it was tartar, béarnaise or custard etc. all were watery, however the soups were thicker and always hot. Excellent wine selection, good wine packages, the wine stewards were friendly but their finesse and experience varied with Karen being right on the ball, but others not knowing it was not the done thing to empty the sediment dregs out of the bottle into the glasses, a little more training might be needed? The Conservatory Average buffet type food, the deserts were below the average. The Beach House During the evening part of the Conservatory is converted to the Beach House, ate there twice, would struggle to find things on the menu I would like to try for a third visit. Much more could be done to make it look like a separate restaurant, such as portable screens between the walkway through to the Conservatory and the restaurant. You have to pay to eat there, then pay even more supplements for certain dishes, thought this was bit naughty. Sindhu This is the Indian/Asian restaurant which is situated where the Grill used to be and before that the piano lounge. Ate there three times, had both menus one and two both were excellent, thought it was well worth paying the supplement. Room Service Menu Very poor, no hot dishes available, it appears that the Oriana is the only P & O ship where this is the case, not good at all. Entertainment This was a music festival at sea cruise, but we had not booked the cruise because of that, we just liked the itinerary. The general entertainment was excellent with Tom O'Conner and The Four Tunes both doing two fantastic shows each, plus in the bars there was the excellent Chris Shaw. The Headliners theatre group was a little below the average, their dancing was better than their singing, the worst entertainment act was a musical group named Blue Wave, the singer was not good at all, but she might have been suffering with a sore throat, the on-board illness or something like that? Tendering There was only one tender port on this cruise, the operation could have been a little better, the resulting delays might have been caused by the use of some of the local boats as tenders, they were of different sizes and quite slow. Internet Did not like the way it was charged, you could not buy any packages by the minute, only by 24 hour periods, at three different levels of service, at three different prices, did not like this at all. Cabin B215 This is in a good location on deck 10, with passenger cabins below and above it was nice and quiet, well designed with useful drawer and wardrobe space, but the television was too small. Size wise the cabin appeared a little bigger than the average balcony cabin found on other ships. The beds were comfortable. Would be happy to stay in this cabin again. Cabin Steward Having a good cable steward makes a big difference to a cruise, my wife and I fell very lucky by having Avelino as ours, he was excellent, the cabin was spotless, he had the knack of being around when we needed him and being invisible when we didn't. He's probably the best steward or butler we have ever had. Alarms At 3.00AM on the first night the ships emergency alarm went off, it seemed like ages before any announcement was made to say it was a false alarm, we were starting to get dressed as it was impossible to get through to reception because 1,800 other passengers were trying to do so at the same time. The Captain announced this had been caused by a computer fault. Late one afternoon further into the cruise there was an emergency announcement for a specialist crew team only, this was to go to a fire in the AC room on deck 13, this was not a drill. On another day at 5.45AM by mistake there was an announcement in the passenger cabins wanting the Medical Emergency team. Conclusion Overall the ship appeared to be well run and maintained. My wife and I were a little surprised by this as the ship was due to go into dock in a month or so for a major refit, yet apart from some rather worn areas of carpet the ship looked to be in excellent condition. We have been on many ships which were not due for refurbishment, but were in a much worse condition than the Oriana. We have already booked another Oriana cruise. Read Less
6 Helpful Votes
Sail Date: September 2016
This was an around Britain no fly cruise with local pick-up and drop-offs. The coach taking us to the port was on time and we went straight on board with very little delay.The cabin had plenty of storage space and was adequate.The meals ... Read More
This was an around Britain no fly cruise with local pick-up and drop-offs. The coach taking us to the port was on time and we went straight on board with very little delay.The cabin had plenty of storage space and was adequate.The meals were of the usual high standard and service was friendly and efficient. Bar prices were about the same as in a pub but some of the prices in the shops were quite high. The day trips seemed a bit pricey, and although you got a 5% discount if you booked more than 5 days in advance this wasn't very clear on the receipt. On the day we went to Dublin we did not moor up until after 2pm and by the time we had got to the city centre it was 4pm. Traffic was terrible due to road works and the buses being on strike. All in all a pleasant trip Read Less
5 Helpful Votes
Sail Date: September 2016
Our 3rd cruise with P&O Cruises - excellent value. A smaller ship. 1) Accommodation - inside cabin ideal 2) Food - varied, excellent choices, plentiful and constantly available 3) Drinks - waiter service always available ... Read More
Our 3rd cruise with P&O Cruises - excellent value. A smaller ship. 1) Accommodation - inside cabin ideal 2) Food - varied, excellent choices, plentiful and constantly available 3) Drinks - waiter service always available 4) Entertainment - first class and varied 5) Facilities - excellent and varied - particularly for immobile guests 6) Crew - friendly and professional 7) Cleanliness - first class - hand gel available throughout the ship 8) Weather - despite unpredictable British weather in September, the sea being very choppy around the Scottish Isles, the ship was stable and comfortable 9) Ports - easily accessible, some by tender boats which were very frequent 10) Information - daily and comprehensive 11) Trips ashore - enjoyable and varied - good value 12) Days at sea - relaxing and enjoyable 13) Embarkation/disembarkation - Southampton is so convenient. 14) Recommendation - P&O cruises highly recommended - we will be booking again for next year Read Less
Oriana Ratings
Category Editor Member
Cabins N/A 3.8
Dining 4.0 3.7
Entertainment 4.0 3.7
Public Rooms N/A 4.1
Fitness Recreation N/A 3.6
Family 2.0 3.6
Rates 4.0 3.9

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