We chose this transatlantic cruise and this ship because we wanted transportation to Europe, did NOT want to visit a lot of ports, wanted to relax at sea prior to a heavy sightseeing itinerary once we arrived, and for the entertainment and food advertised.
We were wholly disappointed. We were disappointed to the point that we would not want to travel on Holland America again.
The embarkation ...
HAL is always our go to cruise line so when we decided to try a transatlantic cruise we booked with HAL. First off, the cabin we were first given (which we picked out) had a toilet that was not flushing properly. After 7 or 8 calls with guest services and 2 plumber visits they finally moved us to a different cabin (after 4 nights of crossing our fingers that it would flush). When Patrick from ...
This cruise where specially choosen becuase of a promise from our agent and the cruise liner, it should have been a nice, comfortable and entertaining tour for a transatlantic travel from Rome to Tampa in Florida.
Our experiences from those 15 days onboard are following;
- our veranda cabin on the Navigator deck (8) was very nice
- the service staff for the cabin where ok
- the service ...