7 Holland America Oosterdam Cruises for the Disabled Cruise Reviews

We chose this cruise because it was easy port to drive to and we wanted to celebrate my Mom’s 75th birthday on 02/26. The itinerary was round trip out of San Diego and the port stops were Cabo, Mazatlan, and Puerto Vallarta. We stayed ... Read More
We chose this cruise because it was easy port to drive to and we wanted to celebrate my Mom’s 75th birthday on 02/26. The itinerary was round trip out of San Diego and the port stops were Cabo, Mazatlan, and Puerto Vallarta. We stayed in a Signature Suite. There were 3 adults in our room, one of whom used a rollator to get around off ship and used a cane to get around on ship. It was my first time sailing Holland America and some of the cruise critic postings made me wonder if this was the right line/ship for us. It turns out we had a great time. We bought the Thermal Suite spa passes and spent several hours relaxing there each day. We only made it to a couple of the shows, but we entertained ourselves with many hands of pinochle, thermal spa visits, reading on the balcony, and generally relaxing. In fact, we came home, and we all agreed that we wished it had been longer and we were ready for the next cruise. Pros: The smaller ship size meant that the buffet wasn’t too crazy and we always managed to sit in the same general area. The buffet was generally good and I was worried that the fact they had to serve many dishes v self serve would slow down the process, but it didn’t bother me on the ship. We liked the pool deck layout with so much space devoted to tables instead of loungers. It made it more useful for us. Cons: Main dining room food was pretty bland. I tried ordering some spicier dishes, but they always came out barely spiced. We would sail Holland America again if the price/itinerary was right for us. Read Less
Sail Date February 2018
In August 2017 my wife suffered a fully-detached retina. If you don't know, rehab from surgery requires no change in air pressure for at least 90 days. Well, that meant no flying and our Mediterranean Cruise in September 2017 had to ... Read More
In August 2017 my wife suffered a fully-detached retina. If you don't know, rehab from surgery requires no change in air pressure for at least 90 days. Well, that meant no flying and our Mediterranean Cruise in September 2017 had to be cancelled. Thankfully we had trip insurance so all non-refundable expenses were reimbursed. Six weeks later, we were in the doctor's office for another check-up. Since the eye was healing on schedule, we asked, "Can we take a vacation on a ship?" We live in Seattle so the doctor said, "Absolutely, yes"". A quick call to our AAA travel agent and, 9 days later, we left on a 7 day round-trip to Alaska on HA's Oosterdam. We selected this cruise because we'd previously been to Skagway and the Oosterdam's itinerary included Sitka (instead of Skagway) plus Hubbard Glacier (instead of Tracy Arm). We were so happy with our substitute cruise...while it wasn't Venice and the Adriatic, we had a wonderful time on the Oosterdam, with its emphasis on European Art and Holland America's partnerhsip with America's Test Kitchen. Sitka is a great city to visit...so much Russian and Native Northwest Indian history; we'd love to go back for a few days! If you every get to book a cruise that visits Hubbard Glacier, you'll be very impressed with the immensity of this glacier. Sailing up Tracy Arm provides spectacular scenary but Hubbard Glacier is so huge. Our ship's naturalist said our sunny, 45 degree day was the best weather of the entire 2017 cruising season to Alaska. What's not to love about that? We'd heard a few stories that HA caters to an older cruise clientele. From our first experience, this is probably true, at least compared to our other cruise experiences with Celebrity and Royal Caribbean. There were families with small kids and grandparents with grandchildren, just not as many as on other cruise lines. (Our cruise was in late September, well after the school year started, so that was probably a contributing factor.) We're nearly 70 and had a great time. We really loved the emphasis on classical art and music. Once again, the best part was meeting interesting travelers, which is true on every cruise anywhere. Read Less
Sail Date September 2017
We are a family of 4, mum, dad and twoo teenage daughters. This was our 6th cruise with HAL, all in the Med. The Oosterdam was recently refurbished in dry dock. She looked very fresh. We used anytime dining but with an angoing reservation ... Read More
We are a family of 4, mum, dad and twoo teenage daughters. This was our 6th cruise with HAL, all in the Med. The Oosterdam was recently refurbished in dry dock. She looked very fresh. We used anytime dining but with an angoing reservation at 6:30 pm. This is a great way to have fixed dining (and sometimes even fixed seating) but not to be limited to the regular fixed dining times 6 pm or 8 pm. The entertainment was great. The cast was excellent and performed in 3 shows during the 12 night cruise. Great addition with the upgrade from the piano bar to Billboard onboard. We loved Diego and Meagan on the dueling pianos. We upgraded to a suite from a verandah stateroom to a neptune suite. The suites were brand new and gave nice perks like breakfast at the Pinnacle Grill and of course the great service of the Neptune Lounge stewards. Read Less
Sail Date August 2016
This was our 8th HAL cruise and second time on the Oosterdam. Perfect size ship (82K tons, 2200 passengers) and has recently been renovated (built in 2003). Never felt like we were on a crowded cruise ship. We had sailed on the Oosterdam ... Read More
This was our 8th HAL cruise and second time on the Oosterdam. Perfect size ship (82K tons, 2200 passengers) and has recently been renovated (built in 2003). Never felt like we were on a crowded cruise ship. We had sailed on the Oosterdam in 2005 in Alaska, and the improvements to the common areas/cabins were excellent. HAL ships are meticulously maintained and the crew was fantastic. We had a Signature suite which was perfect for a 12 day cruise and well worth the extra cost. The food on this cruise was outstanding. High quality, excellent presentations, and portion sizes that were just right. The itinerary for this cruise Rome/Naples/Crete/Santorini/Rhodes(we lost Kusadasi, Turkey)/Athens/Olympia/Corfu/Dubrovnik/Montenegro/Venice was spectacular. The mediterranean is very calm this time of year, and although it was hot, even first time cruisers would be comfortable as the ship was very stabile and sailed mostly after 6PM, except for one sea day. HAL tours are always high quality and the variety was perfect. Can't say enough about this ship and cruise line. If you want to party like rock stars, HAL is not for you. If you want a high quality cruise, with very interesting fellow passengers, this is the one. Read Less
Sail Date July 2016
Background: We have never cruised with HAL, but had been on 2 Princess, 2 Carnival and 1 RC. We are 40 something's on a cruise with some good friends. We had been to Alaska before, back in 1997 on Princess. We flew in the day ... Read More
Background: We have never cruised with HAL, but had been on 2 Princess, 2 Carnival and 1 RC. We are 40 something's on a cruise with some good friends. We had been to Alaska before, back in 1997 on Princess. We flew in the day before, stayed at one of the hotels near the port and took their shuttle to the pier on day of departure. We were traveling together as 2 couples. We picked up my husbands scooter at the terminal. They had it ready for him. This was the first time it was not delivered to the cruise ship stateroom. As we proceeded through to embark, hubby and I were able to breeze through, but our friends had to go through as usual. I do not remember an embarkation taking so long as this one. We waited for them to get through the line and I believe we waited close to 2 hours. The line curved on forever. They did not have enough help to check people in. This was literally the worst thing on the entire cruise. Once they got through, we boarded and let the fun begin. Services: I enjoy going to the spa when on a cruise and this time was no exception. I really enjoyed the massage. I went on a port day and had no trouble getting into the time slot I wanted. The pool was very nice. Sat by that and caught some rays. A waiter was readily available should I need anything. Art Auction: My husband and I like going to the art auctions, but for some reason, this gallery and staff turned us off. One of the male auctioneers gave me the impression that he was too busy to stop and talk with me. Too bad for him, as we have purchased art before from other cruises. It is usually our reminder of the cruise and the good time we had. Instead, this trip I bought a Phillip Stein watch. Food: We ate in the main dining room at the anytime dining. We really enjoy that. 5 of the 7 nights we ate with our friends at a table for four. Food was excellent. In fact this is the best food we have had in a long time on a cruise. Only draw back was they kept seating us way in the back when my husband had his scooter. It was OK when we would go in because tables were empty going back, but when we would come out, the restaurant was packed and people had to get up and move their chairs in so he could get by. We suggested they seat us up front, but they always said no no no, it is no problem. We just nodded and said OK. Activities: Went to the Newlywed game- it was a blast. We haven't laughed that much in a long time. It was fun because the crowd was really into it also. We spent time up in the Crow's nest Lounge. We would play cards up there, have some cocktails and play trivia. Always a great way to spend a day at sea - great views!! Casino: Very nice Casino! Not too smoky. Huibby had a good time playing blackjack and even won a little. Casino staff very helpful. We enjoyed the slot tournaments they had. Disembarkation; Went very smooth. Much better than getting on. Little wait time. We were sad to be getting off. Wanted to stay another 7 days! Summary: We went to Alaska before with Princess Cruises in 1997. It was a different time and cruising was different. Food quality was so much better and this was our very first cruise and I think you always remember your first cruise. Having said that, I feel HAL was an excellent cruse to Alaska and I think the ports have improved since we were there. For seeing glaciers and the scenic shoreline, HAL was better! Read Less
Sail Date May 2013
We had a lovely first time cruise with our disabled daughter on the Oosterdam. But like any holiday there were problems that we were unprepared for. The help that we received from most of the staff was exceptional. We managed to get a ... Read More
We had a lovely first time cruise with our disabled daughter on the Oosterdam. But like any holiday there were problems that we were unprepared for. The help that we received from most of the staff was exceptional. We managed to get a great deal of help to get her and the wheelchair onto a tender to go to the Isle of Pines and also off the ship at Vanuatu and Noumea. But what we couldn't get was information about the islands that we visited.We had no idea that the Isle of Pines had a sealed road for example. In Noumea the ship docked at the container wharf. We were told that shuttles would takes us to the city as we couldn't walk through the wharf. But the shuttle buses had 4 steps to get on board. Too bad if you are old or disabled. I had to enlist some strong passengers to lift her on the bus - everyone was helpful except the tour director in charge.She told me to ask the driver of the bus for help. The disabled stateroom was spacious and the bathroom had a walk-in shower. But the door to the room was heavy.The bed was lovely but quite high for transfer without lifting. The ship had great dining facilities and there was space to walk with a wheelchair inside and out. The pools were not accessible and the lovely spa pool in the brochures was not part of the "free pools". We did manage to use a spa pool that had two steps up - not an easy task. Read Less
Sail Date January 2013
GOODBYE MATZALAN HELLO MANZANILLO Our 7 day Oosterdam cruise started off on a very easy note. We drove from the Palm Springs area & arrived at the Aladdin parking lot at 10:30 am. We were ready to go to the port right away, but ... Read More
GOODBYE MATZALAN HELLO MANZANILLO Our 7 day Oosterdam cruise started off on a very easy note. We drove from the Palm Springs area & arrived at the Aladdin parking lot at 10:30 am. We were ready to go to the port right away, but they told us that the port wouldn't let them drop us off until 11am. Once another couple showed up 5 minutes later, they decided to take us (I guess 3 people on the bus weren't enough!) At the port, a porter with a wheelchair whisked us from the sidewalk to the port, an another took us to the check-in to the ship. We received an invitation to the Mariners' luncheon in the Vista Dining room. The service was slow, but the food was great, and it was relaxing to sit down instead of fighting through lines on the Lido Deck. By 11:30, an announcement came over the speakers that our cabins were ready, and we could hear a cheer from all over the ship! Our cabin was a Veranda suite near the aft elevators, and it was nice to have the fresh air. We had 2 twins & a pull out sofa for me to sleep on. When pulled out, it was hard to open the cooler, but it was great to have a place to keep milk & cookies for the evening. Love the bathtub! We received our Captain's Brunch invitation in the basket outside the door, and planned on a light breakfast with cabin service. Then came the announcement. Due to the violence in MATZALAN, our 2 sea days before PV were changed to one sea day, then stops in Cabo, PV, and then a new port, MANZANILLO! The brunch was moved to Thursday, the same day as our second Formal night. The clocks moved ahead twice during the cruise. As we arrived in Cabo, a pod of Dolphins & school of Whales were there to great us. I took off to find the Banner Wave, exploring the small casino, lounges, and theater along the way. I was very pleased to find plenty of quiet places to sit & read around the ship, but disappointed to find that the entertainment in those lounges was limited to after 5pm (many other cruises, it was scattered through the ships starting in mid-afternoon). The Neptunes were a great easy listening trio, with a variety of modern songs. In the Piano Bar, we played Name that Tune with Jim, who had a great personality. The Adagio Strings in the Explorers Bar were very soft & melodic. Most of the ship was comfortable, but the Main Deck, and lower level of the theater were Very chilly. The first night, people around me were wondering why they didn't bring a blanket. If you went even a few rows back, it warmed up considerably. The stage had elevators to raise & lower sections of the stage to different levels. FOOD: Great, but I was disappointed in the variety of cold soups available. I was pleased to discover that chocolate croissants were available daily on the Lido deck, and not just in the MDR. Rack of Lamb, Lobster, and lasagna were great, and fruit was plentiful. Royal Dutch High Tea was offered buffet style with lemon & strawberry tarts, chocolate dipped strawberries, fruit tarts, Eclairs, and other sweets. A selection of teas was offered at the tables. The rest of the week, a sit-down tea was served, with tea & sweets brought to the tables. On Friday, mini-cupcakes were substituted for the sweets. On Thursday, a desert buffet with ice sculptures, fruit kabobs with white or milk chocolate fountains, & various cakes & tarts from the teas were offered. The chefs were presented in a parade. The chefs dinner was presented Friday night in the MDR & reservations were requested. A ballet presented by the wait-staff was offered with a presentation of napkins & a mousse on bread, then a Swing dance was offered with the Salad. The Duck l'Orange was delicious, and you had your choice of a semi-baked Alaska (meringue over ice-cream with a bit of cake) or other deserts (I had the flourless cake with raspberry sauce -it was very similar to the chocolate melting cake on Carnival). There was also a rib barbecue on the Lido deck, which I did not participate in (that was the only night crème Brule was served in the MDR, and I didn't want to miss it!). As a disabled person, I was disappointed in the seating we were given in the MDR, being forced to the back of the room, when there were empty tables up front. They then took my walker away, & I had to search to find it. We chose Own Time Dining, but if you don't make a reservation, they will make one for you- we were given a very unacceptable 7pm time one night, which we cancelled & used the Lido deck instead. The Captain's brunch was elegant with a very limited menu and a very talkative Captain, who had a great personality and a fun sense of humor. ENTERTAINMENT: The daily activities were very limited- one Trivia contest a day, except on the day we our schedule was changed & they announced a morning Trivia before we got to a mid-day Cabo arrival). There were 2 day-time Name that Tune (70's - not Disco, and Broadway), with am evening Name that Tune in the Piano Bar, which was fun. Cruise Director TJ Watters handled the games with grace, humor & style, & showed many other talents throughout the cruise. DJ Matt handled Bingo & daytime Name that Tune, as well as a poorly attended Karaoke, but I couldn't really get a handle on his personality. The Karaoke selection book was on a hard to operate computer system, and you cannot bring your own discs. There was a great selection of movies on DVD for rent, but no descriptions of the movies. Films in the Screening room ranged from the Oscar nominated Inception to the Spy- movie send-up Night & Day. These movies were also shown on TV (very limited cable station entertainment- TCM, Cartoon, TNT, Fox & CNN News & 2 Sports channels). Evening shows featured a very talented cast of singers & dancers in three production shows (backed by the HALCATS) , Magician Johnny Tran, and Joel Mason, in a tribute to Elton John and lots of comedy dialogue between. The Finale on Fri night brought back all the performers in a great jam session, where everyone displayed other talents. All in All, it was a very smooth crossing, no accidents, & a new port added spice to the usual MR cruise.. [url]http://s809.photobucket.com/albums/zz18/ccruisequeen717/HAL%20DAILY%20EXPLORERS%20JAN%2011/[/url] Scans of Daily Explorer Read Less
Sail Date January 2011
Oosterdam Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.2
Fitness Recreation 4.5 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.8
Enrichment 4.5 3.6
Service 4.0 4.3
Value For Money 4.0 3.9
Rates 4.0 4.2

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