Although we've been to the other cities on the itinerary, we were attracted to this one because it featured two cities that we wanted to visit --- Istanbul and Barcelona.
Our experience was a combintation of surprise, disappointment, a little anger, and some light-hearted moments. We have never traveled on HAL before, so we didn't know what to expect. The embarcation point and procedure should ...
There was limited entertainment to other cruises I was on. Shortly before the departure I checked the ship's website to find out about the ship's entertainment and saw there were live music concerts at the "Lincoln" stage as well as BBC Nature Programs. Both these were actually false advertisement -the ship had neither.
The entertainment that was available was limited to shows on the main ...
The food was great
The staff were great
The room was great
But the entertainment was extremely poor - and what little was there - was repetitive and not good.
We met many people on board that stated they would never travel with Holland America again - because of the lack of entertainment.
There wasn't even anyone that we could go to make a complaint.
I tried to get onto the ...
Beware of this ship!!! My cruise began with a huge stain on the couch in our stateroom. I also got food poisoning and as a result I was unable to go on the tour we had scheduled for the next day. I requested a refund but they denied it. The service was sub par but they still charged us $32 per day for poor service. The crew was unable to help with basic questions. In the dining room I asked that ...
We chose this transatlantic cruise and this ship because we wanted transportation to Europe, did NOT want to visit a lot of ports, wanted to relax at sea prior to a heavy sightseeing itinerary once we arrived, and for the entertainment and food advertised.
We were wholly disappointed. We were disappointed to the point that we would not want to travel on Holland America again.
The embarkation ...
HAL is always our go to cruise line so when we decided to try a transatlantic cruise we booked with HAL. First off, the cabin we were first given (which we picked out) had a toilet that was not flushing properly. After 7 or 8 calls with guest services and 2 plumber visits they finally moved us to a different cabin (after 4 nights of crossing our fingers that it would flush). When Patrick from ...
We picked this cruise due to the itinerary. We had travelled once before on HAL in 2010 so decided to give them another try.
Embarkation in Trieste was quick when we got to the embarkation dock. It was a bit confusing as we had arrived in Trieste on the night before the cruise and the ship was docked in the city, however when we woke up the next morning the ship was gone. It had moved to a ...
Very poor service, horrible food, only chicken and bad spaguetti bolonese all very salty
On dining room also the same.
This is not the HAL standard I have experienced and made me to return.
Crew without experience. Maintenance of vessel looks poor and with signs of rust. Safety????
Port calls very badly planned with long distances to walk from the vessel and no assistance or guidance. ...
We chose this cruise strictly for the itinerary & only 3 sea days. This cruise is the 24 Day Greek Odyssey & Mediterranean Empires from July 28th to August 21 2022.
By way of background about us. We are in our early 70's. We have over 15 ocean cruises, 3 Riverboat trips, & several land tours. The towns & ports are our destination not the ship. Our expectation is simple... a clean room & ...
I’m not typically one to write a bad review, or even write a review, but I was surprised by the lack of service on this ship. First, it took over 48 hours for them to fix our air conditioning. We respectfully asked 5-6 times the first two days and no one came. We were so hot. Then, after going to the front desk, on the THIRD day, someone came. Second, our ship departure was changed to trieste ...