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6 Helpful Votes
Sail Date: January 2018
We love Oceania cruise line! The ship is small & has excellent rooms & decor. We took friends who had never gone on a cruise before and they could not believe the attention given to every detail. The art work, grand staircase with ... Read More
We love Oceania cruise line! The ship is small & has excellent rooms & decor. We took friends who had never gone on a cruise before and they could not believe the attention given to every detail. The art work, grand staircase with it chandler , the table ware etc. Our cabins were top notch. The bed was so comfortable that we were tempted to purchase one! Our stewards keep our linens, towels & room in impeccable shape. It was great to "go home" after a fun day ashore! The dining was gourmet in every restaurant . All four of the specialty restaurants were no extra charge. The food....oh my gosh..I felt like my husband had taken me out on a date to 5 star restaurants ever night! The service was amazing! I really got spoiled! And loved every minute of it! The service from the restaurants, to bars, to having our laundry done was truly exceptional. The staff was delightful ...and it was fun to get to know them! We only saw one show...which was good...but I am not a show person. I am sure many other passengers enjoyed them. Serice Service Service......all amazing I would definitely recommend Oceania & we will be travelling with them again! Read Less
3 Helpful Votes
Sail Date: January 2018
We decided to try Oceania for the raved about food. Being in the food industry & foodies we thought we'd try them out. Two days before the cruise, I got a e-mail asking if we'd upgrade from an interior cabin to a balcony ... Read More
We decided to try Oceania for the raved about food. Being in the food industry & foodies we thought we'd try them out. Two days before the cruise, I got a e-mail asking if we'd upgrade from an interior cabin to a balcony cabin for $200pp. Of course I said yes. Getting on board was quick & easy as there's only about 1200 pax, as compared to 3000+ pax on larger ships. We still waited until 2:30 to get to our cabin. Seems they like to have your luggage outside your room waiting for you when you arrive. Upon entering, Richard was overly delighted it was a veranda cabin. I kept the upgrade a secret knowing he'd love the room. The room is close to 300 sq. ft.(incl. balcony) I was surprised to see a tub as well as a separate enclosed shower. The enclosed shower is quite small, but we like the duel shower heads. One a "rain" head the other a hand held shower head. The tub has a shower as well, but it's tough to use the shower as it's only partially enclosed, so water can easily get on the floor. The room had abundant storage. Some of the storage is in drawers inside cabinets. For those, like me who have a CPAP machine there's an outlet next to the bed, so extension cords aren't necessary. Food is the main attraction on Oceania. No disappointment here! The Grand Dining room(G/D)is an elegant venue with lots of Swarovski crystal. Meals here are very nice. Food quality is like the way Celebrity was about 5 years ago, before the cutbacks. As the price of an Oceania cruise is about $1500pp more than Celebrity/Princess the attention to detail & the food is much better. You have several specialty rest. on board all but one are included in the cost. These are: Polo Grill(steaks/seafood etc.)Toscana(Italian food, but really highend)Red Ginger(Asian, obviously)Jacques(Jacque Pepin's on board rest. highend French Cuisine)La Reserve is the extra cost venue. Dinners range from $60pp-195pp for the "Connoisseur's" dinner. Tea service is offered daily in the Horizon's Lounge. The Tea service with Tea cakes/Scones/Tea sandwiches was excellent, accompanied by an excellent string quartet. Entertainment takes a backstage to the food. It was what we expected a few good singers/dancers. A very talented small band. The Sax player was outstanding. There's also a String Quartet, which was excellent. We had a talented Ventriloquist, who was really quite funny. The Cruise director, Peter was top notch. Loved his wild outfits that highlighted the end of each show. He'd tell a joke or 2 some were really quite funny, some really bad(on purpose). There are really good education seminars & cooking demonstrations to be had. The only downside were some of the excursions. Some of these were really quite pricey compared to similar excursions on Cunard/Celebrity/Princess. One excursion on Grand Cayman was new to the cruiseline, so we were Guinea Pigs, so to speak. It was not as good as the brochure claimed. We got 25% refunded back to us. If you have an excursion that is not good(be honest here!)upon returning, bring it to the attention of the excursion desk. Do BE polite about it! In most cases they will offer a partial refund. If many pax complain about it, the refund might be the full amount(not too often) Our ports of call were Grand Cayman/Cozumel/Costa Maya/Roatas/Santo Tomas/Key West. The weather slowly clouded up as we headed from Costa Maya to Central America. Cloudy/showery weather was the rule from here until we got to Key West. We had a nice lunch at Louis' Backyard( a popular rest.)Key West, unfortunately is really been getting more trashy over the last 20 years. No longer a stop I really care to do. Of all the ports of call, I'd say Santo Tomas is the least developed & ready for cruiseship tourism. There's a few nice beaches & small resorts a few miles from the ship, but otherwise I'd shop at the local port shopping mall & then just get back on the ship. Roatan, Honduras has nice beaches but the weather precluded the enjoyment. There is a great golf/beach resort called Pristine Bay. Oceania should really offer excursions there. You can also go yourself as well. Overall a great ship/cruiseline Would definitely go on Oceania again. Read Less
3 Helpful Votes
Sail Date: March 2017
We chose the cruise because of the addition of Cuba to the itinerary. The cruise, ship, crew, and service were exceptional. Our focus was on the itinerary, so we were out most of the time. Chose late dining to maximize tour ... Read More
We chose the cruise because of the addition of Cuba to the itinerary. The cruise, ship, crew, and service were exceptional. Our focus was on the itinerary, so we were out most of the time. Chose late dining to maximize tour opportunities. Specialty restaurants were exceptional. Happy hour offerings were inviting. Perhaps add more to accommodate both early and late diners. Drink package is way too pricy. We do enjoy spending some time at the Casino after dinner (rather than attending shows), an found the Casino rather disappointing. I personally did not like the "separated" look of the gambling area. I think separating it into three different nooks took away from the gaming "vibe". I would have added more / streamlined computer instructions for internet access. Maybe added son tutorials or classes. Pool area was very nice and comfortable. Service staff was great. The service and cabins were excellent. Embarkation was a breeze. Read Less
1 Helpful Vote
Sail Date: January 2017
We have taken 34 cruises including Regent, Sea Dream Yacht Club and many other fine Cruise Lines. We have also been on Oceania prior to this cruise. We booked Concierge Level A2 so we would get some of the "goodies" like ... Read More
We have taken 34 cruises including Regent, Sea Dream Yacht Club and many other fine Cruise Lines. We have also been on Oceania prior to this cruise. We booked Concierge Level A2 so we would get some of the "goodies" like priority luggage delivery. The embarkation process was delayed until 2:00PM due to a Coast Guard inspection because of illness on the prior cruise. Our luggage did not get to our room until 6:30 pm and after repeated calls to the Service Desk. The food was excellent, the service good, but the wine offered by the glass was a disappointment. We took the upgraded beverage package, which was quite expensive, and during the first two days they served Kendall Jackson as their best house white wine...fine. They ran out on day three and began serving Fetzer. The shows were boring. The singers and dancers were great, but there was very little variety. We did like Harvest Caye in Belize. We were the only ship in port, and we had this brand new beautiful resort type island to enjoy without the crowds. Our cabin attendant had to be asked to bring us what we were supposed to get. Our bottle of welcome wine came the second day, sitting on the table, no glasses, no ice. The specialty restaurants, which were included in the Concierge Class were outstanding, as was the service. Very few activities while at sea. We missed Grand Cayman because of weather, but there were no added activities during our day at sea. Read Less
2 Helpful Votes
Sail Date: January 2017
After a wonderful Baltic cruise on Marina last summer we decided to take a Western Caribbean cruise. The cruise did not start auspiciously as boarding was delayed several hours due to a Coast Guard full ship inspection. Additionally, ... Read More
After a wonderful Baltic cruise on Marina last summer we decided to take a Western Caribbean cruise. The cruise did not start auspiciously as boarding was delayed several hours due to a Coast Guard full ship inspection. Additionally, while it was a beautiful day there were 25-30 mph winds which made spending time on deck a challenge. The crew did yeoman work to get everyone and everything on board with no more chaos or delay than necessary. Dinner at Jacques that evening was excellent although the service was slightly slower than normal due to the crew playing catch up. The next morning we awoke to the noise of waves breaking (our suite was the furthest forward and right above the waterline of the bow. A howling wind created rough seas that the captain later said were 16-17'. There was a lot of up and down motion due to us being in the bow but surprisingly no side to side motion. Getting around required some timing and holding on to railings. Amazingly room service was prompt and cheerful. The rest of the voyage had good weather and the service was attentive and excellent. We had scheduled our specialty restaurants the first four nights. Whichever was the most recent one was our favorite meal. We discovered that if you show up at 7 at the specialty restaurants there's a fair chance they will seat you even without a reservation and the restaurant being "full". Thus we ate 8 evenings at them. When pressed we agreed that the sea bass at Red Ginger was our favorite meal. We chose the Vista suite because we knew the ports of call were nothing special (and they weren't) so spending more time in our cabin was likely. While we never used the cardio equipment in the fitness room or the outside sauna (and big screen TV) on our balcony it was fun knowing they were there. The master bathroom was spectacular with one of the larger and better jacuzzis we've ever seen. The shower was totally self enclosed and there was a large dual sink vanity. The closet was very large and well laid out with plenty of hangers. Having a second bathroom and shower was nice although we didn't use it all that much. In reading other reviews I am continually amazed at how many people are unhappy and seem surprised their cruise didn't go perfectly. Ours was far from perfect, including missing the Cayman Islands due to weather, but we appreciated the efforts of the crew to make the best of everything and it did not diminish our enjoyment. While my wife could have done without the seas the first day we knew such weather was a possibility and chose to make the best of it. We scheduled this cruise at the last minute and took the upgrade to Vista at a nominal cost. We're glad we did it because it was space and luxury we don't normally experience or need but nice to have once. It was a great choice for us because the port of calls were uninspiring so we had our own little bit of heaven on board. While we thoroughly enjoyed our experience and thought the ship and crew were great we wouldn't take this type of cruise from Miami again. First, the average age of passengers seemed to be about 75. Second, there was little diversity as most were from the US and FL. Third, too many have perfected the art form of complaining without respect as to how others nearby might feel. Read Less
3 Helpful Votes
Sail Date: December 2016
Oceania Riviera, 20161215 to 20161222 western Caribbean. This was our first Oceania cruise. We did not care too much about the itinerary, we came for the food, and we were not disappointed. Here is a very brief rating, by various ... Read More
Oceania Riviera, 20161215 to 20161222 western Caribbean. This was our first Oceania cruise. We did not care too much about the itinerary, we came for the food, and we were not disappointed. Here is a very brief rating, by various aspects. Food:,excellent. Strangely enough, we rank the restaurants as follows: Jacques, Toscana, Red Ginger, MDR, the buffet restaurant, and the Polo Grill a dead last. If you can't serve a top notch steak, don't bother with a steakhouse. Ship:,excellent, ideal size, lots of little spots to relax for a quiet few hours. We really liked the coffee bar between the library and the Internet lounge on deck 14. Ships's technical aspects: noticeable yaw in the rear of the ship on quite a few days. Captain blamed it on the crosswinds. Otherwise very good. Excursions: we didi not go on any, so can't offer an opinion. Cabins: we were in concierge. Good size cabin, but the bath is wasted space IMHO. However, my wife decided to tske a bath one day snd really enjoyed it. Our cabin attendant was OK. No better and no worse to Celebrity or RC. Onboard activities: the enrichment guest speaker was very informative and engaging. We saw two shows, and both female singers were very good. We attended mist of the trivia sessions. We are trivia buffs, and what I don't understand is the tendency of ALL cruise lines to become EXTREMELY stingy on prizes. i would have to win one trivia quiz every day just to win a crappy t- shirt! Overall: we liked it enough to book another cruise in February, this time to the eastern Caribbean. Read Less
7 Helpful Votes
Sail Date: December 2016
We chose Oceania for the timing of the cruise. As we sailed and completed our cruise on 12/22 just before Christmas. First the ship: The Riviera is a beautiful ship. Well appointed public areas. Nice pool deck and fitness center. If you ... Read More
We chose Oceania for the timing of the cruise. As we sailed and completed our cruise on 12/22 just before Christmas. First the ship: The Riviera is a beautiful ship. Well appointed public areas. Nice pool deck and fitness center. If you want a rock climbing wall or are traveling with kids, Oceania is not for you. Cabin: We had a veranda cabin. We found it well appointed and spacious, with probably one of the biggest bathrooms we have ever had at sea. The room at 28 sq/ft is as large as a mini suite on many other lines. Restaurants: The four speciality restaurants were outstanding, enough said there. The main dining room was very good, no complaints. Entertainment is definitely the weak spot on the Riviera. The string quartet and piano player are fine. The larger entertainment was marginal at best. Casino is big enough for most and was generally busy. The only complaint I have with Oceania was on our bill. We had $600 ship credit that we had to use. We took $200 cash and were told that this was not part of ship credit...OK fine, I understood that. A day before the end of cruise we got a preliminary bill and it showed the $200 being deducted from our on board credit. We inquired and were told our bill was accurate. We even asked twice. At the end of the cruise our bill was $210 and they said we had an unused credit of $157. I feel that there was a bit of "bait and switch here". We'll be smarter next time. All in all highly recommend. At 57 I was one of the younger people on the ship, so know that in advance, it is definitely an older cruise line. Read Less
16 Helpful Votes
Sail Date: March 2016
Many cruises on other lines....first cruise on Oceania. And it will be the last. The good: very good food, a beautiful ship and pleasant dining room staff. The bad: long and disorganized embarkation and disembarkation, l-o-n-g wait for ... Read More
Many cruises on other lines....first cruise on Oceania. And it will be the last. The good: very good food, a beautiful ship and pleasant dining room staff. The bad: long and disorganized embarkation and disembarkation, l-o-n-g wait for a stateroom, no attendant even showed up the first night until late evening to check on us, surly and aloof support staff...especially guest relations, the pillows and robes smelled of old sweat...even after we requested they be swapped out, a DVD lending program....really?....in the age of On-Demand on other ships. And now for the Norovirus. This ship has had numerous previous breakouts including one right before we sailed. Had we been able to cancel in time, we would have. We sanitized EVERYTHING in our stateroom with special peroxide wipes and remained hyper-vigilant about washing our hands and sanitizing before eating at the sanitizing stations outside every eating area.....only to watch other guests walk right by and ignore them. This is something Oceania could do, like Celebrity does, to be certain people take this precaution out of courtesy to others. We escaped the illness, only to learn the next cruise after ours was hit again. There is a serious issue here which needs addressing. Yes, the food was very nice and the ship was a "luxury" vessel, but it was not worth the extra cost. It's a lot to pay to be surrounded by crew who act like they dislike their jobs and couldn't care less if you are enjoying your stay. Spend your money elsewhere. Read Less
9 Helpful Votes
Sail Date: March 2016
We went on a seven night cruise aboard the Riviera stopping in Key West, Trujillo (Honduras), Belize City (Belize), and Cozumel (Mexico). This was our first cruise ever (as a child I had once done an Atlantic crossing, but this was back in ... Read More
We went on a seven night cruise aboard the Riviera stopping in Key West, Trujillo (Honduras), Belize City (Belize), and Cozumel (Mexico). This was our first cruise ever (as a child I had once done an Atlantic crossing, but this was back in the 1970s), and we kind of splurged, celebrating my wife's speedy recovery from intensive surgery. We had an Oceania Suite, with over 1,000 square feet. The Riviera, simply put, is of pure elegance. She is not gaudy or over the top, but a thoughtfully put together example of fine design. The dining venues are wonderful, the staff and service highly trained and very international. The food choices were, to the most part, far better than very good. It was kind of funny - some people preferred, for example, the Red Ginger restaurant (Asian) over Polo's (steak house), so we did not go to Polo's with high expectations, only to be pleasantly surprised by the high quality. The Riviera is a more expensive ship, and therefore the audience that can afford to travel on her generally tends to consist on older retirees, so expect to see very few younger people. This has an adverse effect on the entertainment choices - musical selections in the Riviera Lounge, the only stage on the ship, were of a bygone era. Though the performers were very good, the actual productions simply failed to move us. Shore excursions ranged from so-so to very good. Trujillo still needs a lot of development - the town has just recently started to accept cruises. The glass-bottomed boat in Key West was a pure blast. We went to see the ancient Maya ruins in Belize - this was a very well put together tour, with expert guides. Cozumel was a lot of fun - this is the Caribbean's second-highest earner in cruise ship revenues, at the heels of St. Maarten. Read Less
15 Helpful Votes
Sail Date: March 2016
This was our 2nd ever cruise, the first being 3 nights for my wife to decide if it was for her. Oceania Riviera is an amazing ship from end to end. We had a Penthouse Suite on deck 10. The size was at least as good as many 5 star hotels ... Read More
This was our 2nd ever cruise, the first being 3 nights for my wife to decide if it was for her. Oceania Riviera is an amazing ship from end to end. We had a Penthouse Suite on deck 10. The size was at least as good as many 5 star hotels we have stayed in, add to that the large veranda with comfortable chairs we had 7 nights of luxury all to ourselves. We had a butler who was so helpful although even the housekeeping itself was excellent with easily 3 visits a day. We never ran out of towels, toiletries or any other supplies. The ports of call were ok. Trujillo needs much work to make it a worthwhile port, Belize City a bit better and Cozumel is really quite commercial. The winner was Key West which was very pretty, fairly quiet and a nice place to be. We arranged our own tours in Key West and Belize City. They were both very good and far cheaper than anything on the ship. The Mayan ruins are worth seeing but only worth seeing once in whichever country you fancy. Now the Choice of eating places was truly exceptional. Personally we had some dietary restrictions but each and every restaurant went that extra mile to ensure we had lots to eat and lots of very good food to eat. The variation and selection by restaurant was incredible and clearly the added weight when we returned home was the result! The exercise track on the top deck must become a daily routine if you are to survive this cruise line. Entertainment was ok, not really for us. Think we joined the youngest 20% of guests and the selection was not our choice, but after all that food and drink all we needed to do was walk it off and sleep! The members of staff we had interaction with all treated us excellently and appeared to be 100% customer focused at all times. On Board Internet (Wi-Fi) was not great. The logon interface was long winded and half our free time was used up with the log off routine. It really doesn't need to be that difficult. Only criticism would be the very high cost of drinks packages that really should be reviewed. Amazing Cruise, Amazing Company, now looking to book the next one.... Read Less
13 Helpful Votes
Sail Date: March 2016
This was our first cruise on Oceania. Our first cruise in about seven years. Previously on Holland America and Celebrity multiple times. The Riviera and Oceania exceeded our expectations. We had read many reviews before our trip, some ... Read More
This was our first cruise on Oceania. Our first cruise in about seven years. Previously on Holland America and Celebrity multiple times. The Riviera and Oceania exceeded our expectations. We had read many reviews before our trip, some great, some good, some bad. So, I really wasn't sure what to expect especially after hearing all the scuttle about the noro virus. Embarking and disembarking the ship was seemless and best we have ever experienced on any ship. Ship was immaculate and staff constantly cleaning. After three or four days at sea there must have been a concern about noro because the staff seemed to be wiping everything down all the time. This subsided slightly after a few days. Heard no concern from staff or guests about noro. Glad they were being diligent. Food was outstanding. For breakfast and lunch we preferred to dine in the Grand Dining room when possible. Since we had early excursions some days we ate breakfast in Terrace café or in our room. Terrace for breakfast was nice especially dining outside when in port or arriving in port. Only complaint about Terrace is at times it gets a little hectic with people scurrying around getting their food. Breakfast assortment in Terrace was outstanding. If we got back on the ship in time for lunch we enjoyed the service and elegance of the Grand Dining room. Had lunch at waves twice and it was a struggle finding a table usually because we were getting there when everyone else was returning from excursions. Specialty Dining: We enjoyed six evenings in the specialty locations. While we reside in North Carolina, we have an apartment in Manhattan. I would rate the experience at most of the restaurants equal to or better than many of the finer restaurants in NY. Red Ginger was our favorite and we dined there twice. Service was incredible, Sea Bass was best we have ever had. Jacques was our second favorite but very close to Red Ginger. In NY there is a top tier of French places, maybe about 5 restaurants, and I would put Jacques just below those. Escargot was wonderful, loved the French Onion soup. Their lobster was magnificent. Enjoyed Toscona but not quite the level of Jacques or Red Ginger. Had a wonderful veal chop. Had a side of pasta that was excellent and sauce was perfect. Polo was our least favorite. Felt the server was below the level of the other locations. Ordered the big 32oz steak and was way too big, my fault. Steak to me tasted like run of the mill supermarket variety. My wife had a lobster that was not exceptional, just ok. Ate dinner one evening at the Terrace Café Grand Buffet. While the assortment was good, we just didn't care for the buffet style and getting up for our food. Sushi/sashimi was ok but not exceptional. Lobster tails were tiny and really not worth the effort or taste. Baristas café for coffee was always nice. Staff was great and always quick. This was a very pleasant feature to have. In general Riviera exceeded our food expectations with quality, service and presentation. All first class. We even had servers from dinner greeting us days later in different areas (staff all work in multiple dining venues throughout the day)by our last name. Lots of space on the ship and really never had an issue finding a lounger by the pool or wherever we wanted to sit. Cruise line is for adults primarily. On our cruise there were maybe a handful of toddler/infants and never really saw any school age children. When dining in the Grand Dining room for dinner we sat at tables for eight and once a table for four. We enjoyed meeting people from other areas and made the experience even better. We are outgoing so had no problems chatting with others. Read Less
10 Helpful Votes
Sail Date: February 2016
This was my 4th or 5th Oceania cruise, over the past 7-8 years. On the whole, experience has shown that the smaller ships (Nautica, Regatta) are distinctly better than the larger ones (Marina, Riviera). Still, this most recent experience ... Read More
This was my 4th or 5th Oceania cruise, over the past 7-8 years. On the whole, experience has shown that the smaller ships (Nautica, Regatta) are distinctly better than the larger ones (Marina, Riviera). Still, this most recent experience was distinctly inferior to any prior Oceania cruise, regardless of size of ship. Cabin and butler service were quite good, but the overall quality of the food, the variety, and the dining room service has declined markedly over the time I've known the line. For example, the Terrace Cafe, with the buffet offerings, had a very repetitious, even if wide, selection. (Stuffed mussels, for example, must have been offered at least half, and perhaps 3/4, of the evenings.) This has tended to be the plan on the larger ships, whereas my last trip on Nautica there was almost no repetition over the course of the cruise. And the waitstaff, which in the past has been exemplary in their solicitousness and assistance, had to be summoned for beverages, etc., sometimes with annoying delays. (This, like much of the experience, was variable. There were some among the waitstaff that were notably helpful, but one has the sense that the supervisors, and the training program, have not been kept to the standard of prior years. Perhaps it's understandable that, shortly after coming out of bankruptcy as Renaissance several years ago, there was a premium on showing class. Now that Oceania has been rolled up with Regent and Norwegian the value and distinction have evaporated.) The fact that the weather was cool and overcast was, of course, beyond the control of the company. The fact that there was a Norovirus outbreak materially impaired the trip. Amazingly, there was no notification UP FRONT that the ship had been troubled by prior recent outbreaks, and no timely encouragement for special attention to hand sanitation. That notification came only AFTER the outbreak was established. And, on looking at the CDC report site, I see outbreaks are continuing. (~ 10% of passengers on the cruise ending tomorrow are reported as afflicted, according to the CDC report.) Read Less
3 Helpful Votes
Sail Date: February 2016
Let me start by saying Riviera is a beautiful ship. The staff are exceptionally well trained, friendly, very willing to please and the food is simply the best at sea. So why you may wonder have I given an average rating? Simply the ... Read More
Let me start by saying Riviera is a beautiful ship. The staff are exceptionally well trained, friendly, very willing to please and the food is simply the best at sea. So why you may wonder have I given an average rating? Simply the itinerary which for us did not live up to expectation. We were also unfortunate with weather from start to finish. This was our second cruise with Oceania because of the high standards. The standards have not changed if anything were higher. So pleased we had a previous experience to draw on. I would hope to give a balanced review to assist anyone thinking of booking with Oceania. Embarkation very smooth The Pro's dining has to be top of the list. The choice of Grand dining room, Polo, Jacques, Red Ginger, Toscana and Terrace grill (evening) is IMO exceptional in choice, quality and consistency quite memorable. We did not meet anyone who had a single negative comment to make indeed quite the reverse. Whether you are sharing or not each venue had an atmosphere and reputation many land based restaurants would envy. We looked in on afternoon tea once more to look than eat it was lovely. Accomodation again very good. The beds are fantastic as is the bedding. Loads of towels, always immaculate and for me loads of storage ( I don't travel lightly, Or so I'm told!!) I requested a magnifying mirror and it arrived promptly only to be replaced the following day by the room steward because he found a better one. Poolside and spa deck are spacious and no loud music which if you are a reader is good Con's If you are looking for good night life this is probably not for you. We found night time bars were busy pre dinner but post dinner and showtime everything was pretty dead. Depending on what you look from a cruise this may disappoint. Drinks are expensive for single measures plus 18% we don't count pennies but it was noticeable the measure used. The average age on this cruise was 75 plus. Not saying this was any problem as we met lovely people from all over the world but it did mean not a lot of activity in evenings. I can't comment on the shows as we are usually to late out of dining but people seemed to enjoy them. If you choose a ship with 1000 passengers or less entertainment IMO it is not going to match a large ship. Ports for us were a major disappointment. We did do our research as our primary reason was snorkelling and accept the ship can't control weather but the ports did not fit the marketing blurb. We didn't do excursions as we prefer to be independent which has worked for us till now but with the exception of Grand Cayman And Key West we would not wish to return to the others. Everyone have there own likes and dislikes and for us it just was not a good experience. Hope I have covered most aspects of importance and would reiterate we think very highly of Oceania and will cruise with them in the future. Read Less
1 Helpful Vote
Sail Date: February 2016
First time on Oceania but long time cruisers, our 25th cruise. Picked Oceania because we were tired of Celebrity and realized we were only sailing on it for the Elite plus perks. Oceania is indeed a step up from Celebrity in my opinion. ... Read More
First time on Oceania but long time cruisers, our 25th cruise. Picked Oceania because we were tired of Celebrity and realized we were only sailing on it for the Elite plus perks. Oceania is indeed a step up from Celebrity in my opinion. Riviera is elegant and well maintained. The food was the best we have had at sea. Each of the specialty restaurants has its own charm and superb menu. Toscana was our favorite but the Dover sole in Jacques was extraordinary. Food in the main dining room was better than the food in most cruise lines specialty restaurants. The cabins were more than adequate although I would gladly give up the bathtub for a bigger shower. The rooms are clean and well maintained. Service everywhere was consistently excellent. Better than I am used to. We had a concierge cabin and the concierge lounge is a nice plus staffed with a very helpful concierge. A good place to go to get a snack and read a newspaper. The crowd on this cruise was older, very much older but clearly well travelled and very friendly. I suspect because of the average age of passengers the ship was asleep quite early and entertainment was lackluster. Forget dancing on the deck on this ship unless you enjoy dancing alone. The bad news on this cruise was the weather which was generally awful with breaks of ok and the unfortunate recurrence of the Noro virus. We were notified on the 8th day of the outbreak but the cleaning and sanitizing began on the 7th day. The crew responded with diligence and hard work to maintain proper hygiene throughout the ship. Still, having to deal with its effects diminishes the cruise experience. Having said that, we will definitely try Oceania again. Read Less
2 Helpful Votes
Sail Date: February 2016
This was my first Oceania cruise. I had cruised on Regent to the Mediterranean several years ago and was encouraged to try Oceania. The purpose of this trip was to see the Mayan ruins and to sail in some warm weather. Well, unfortunately ... Read More
This was my first Oceania cruise. I had cruised on Regent to the Mediterranean several years ago and was encouraged to try Oceania. The purpose of this trip was to see the Mayan ruins and to sail in some warm weather. Well, unfortunately the weather was not really good for most of the cruise with high winds, colder than normal temperatures which followed us from port to port. I am told this is highly unusual for the cruise. We were unable to dock in Cozumel due to the weather so my first Mayan ruin tour was canceled. Although this was booked with a private company, because the ship did not dock, my fee was refunded. The following day we had a tender in Belize with very strong winds and sea and were told that we may not be able to go ashore. The destinations crew was very emphatic about getting the passengers off the boat that were on the Oceania tours first. This was very stressful as we waited hours not knowing if a space on the tender would be made for nonOceania excursion people. The next stop in Guatamala brought us to a port that had absolutely nothing. I am not sure why anyone would ever want to stop there in the future. We were inundated with taxi drivers wanting to charge $40 to go to some town that had nothing in it. We found out later there was a bus for $1. On the 6th day, my husband became ill. We now know it was the norovirus as it spread throughout the ship. We were quarantined for 3 days even though I had no symptoms or ever got sick. Since I was subject to room service for that time, the choices were awful. Our last Mayan cruise was canceled because we were not allowed out of our room and that will not be refunded. By the 8th and 9th day, it became evident that the virus had spread since there was constant spraying, everything was wet, everything was removed from the lounges and common areas. Personally, I feel that they should have instituted those policies all week since I am now seeing for the first time on the internet that the ship had the same issues in November and December 2015. Had I known this in advance, I would not have sailed. Read Less
8 Helpful Votes
Sail Date: February 2016
We have been on 23 cruises and a variety of cruise lines including, Seabourn, Silver Seas, Crystal and Celebrity and Cunard, so we feel qualified to compare and comment. This was our second Oceania cruise, the first being on Regatta from ... Read More
We have been on 23 cruises and a variety of cruise lines including, Seabourn, Silver Seas, Crystal and Celebrity and Cunard, so we feel qualified to compare and comment. This was our second Oceania cruise, the first being on Regatta from Montreal to Miami in October 2015. The two reasons my wife and I took this cruise was (a) to see the Mayan ruins and learn something of their culture, and (b) to get some winter sun. We were satisfied with what we saw and learnt (despite the unreasonable cost of the tours), but disappointed by the unseasonably bad weather, which of course had nothing to do with the ship. The ship itself is beautiful, very elegant and tastefully finished. We found it significantly superior to Regatta which is older and smaller. In our opinion the size of the ship (1200passengers) is just right. The staterooms are adequate and the bathrooms larger than many other ships (including Regatta). Dining is of a very high standard in all of the restaurants, although wines, cocktails and spirits are overpriced. The quality of food is comparable with more expansive lines such as Seabourn, Silver Seas and Crystal, and we thought better than Regatta. Our only problem was seating. We were never able to be accommodated on a table for two, which is our preference, without being told to wait for up to twenty minutes. Being European we tend to eat later than Americans and at 8.00pm to 8.15pm we were told that the tables for two were all occupied. This was not true, as I availed myself of inspecting the dining room myself and found at least five or six empty tables for two. When I challenged the "greeter" I was told that others were waiting and that it would take time to set the tables up. This was nonsense as some of those tables were never occupied. As a result we walked in and sat at an empty table (unchallenged). What we saw of the entertainment was good, although because we eat later than many of the passengers we usually finished dinner closer to ten o'clock, halfway through the shows. On the final few days of the cruise the ship was plagued with norovius with at least 25 persons affected. We were fortunate and escaped it, although I understand that on the subsequent cruise at least 80 passengers were affected. I think the cruise line should have taken better precautions before sailing again! Despite the weather and the norovius, this was an excellent cruise experience and would consider Oceania for the future. Read Less
14 Helpful Votes
Sail Date: February 2016
What a great ship this is! I feel sad to read that some people blame the cruise line for the virus that spread though some passengers. I watched people refuse to use hand sanitizer before entering food venues, being incredibly rude about ... Read More
What a great ship this is! I feel sad to read that some people blame the cruise line for the virus that spread though some passengers. I watched people refuse to use hand sanitizer before entering food venues, being incredibly rude about it too. I also became aware that many people don't wash hands after using the bathrooms, even when it is obvious the crew are trying so hard to keep us safe with extra precautions. Afternoon tea in Horizons lounge was special every day with delicious treats. We found the food to be brilliant in the buffet and even better in the specialty restaurants, which were included in our fare. Showtime entertainment didn't really suit us so much, but I realise it is hard to please everyone. I loved Spanish classes with Javiere and scarf tying with Lisa. We chose to do our own excursions, hiring a local driver to drive our group around local areas, for very reasonable prices. We were unable to dock at Cozumel due to weather being a bit rough for tenders. Hardly the cruise line's fault, unable to control the weather. Light rain in places was delightful to us, coming from drought stricken Australia We loved our cruise, best one we have had so far. Thanx Riviera! Read Less
2 Helpful Votes
Sail Date: January 2016
We booked the Concierge Level upgrade for the Mayan Mistique cruise. First the pluses: - Lovely ship, elegant, well appointed mid-sized, never felt crowded, spacious verandah cabin and bathroom, lots of little 'extras' in ... Read More
We booked the Concierge Level upgrade for the Mayan Mistique cruise. First the pluses: - Lovely ship, elegant, well appointed mid-sized, never felt crowded, spacious verandah cabin and bathroom, lots of little 'extras' in the cabin - Very courteous if not genuinely friendly crew. - Amazing dining experiences in all specialty restaurants (Polo Grill, Jacques, Red Ginger, Toscana), and Grand Dining, as well as 'Terrace' (Buffet). Food and service 5-star. - Production shows were very well done and most entertaining. Performers were extremely talented. Especially enjoyed the 'World Beat' show. Minuses: - Adjacent cabin occupants were foreign teenage kids who managed to cause enough ruckus ranging from loud bangs and slamming furniture which would shake the wall with our headboard attached. We complained a number of times, but for the most part the problem persisted throughout the entire 10-day cruise. They and the parents denied any responsibility. Their group occupied at least several cabins. The Concierge felt that they were 'sincere' in their denials. - Pool deck restaurant and bar had very noisy slamming doors. Food mediocre. Smoking section outside permeated the adjacent interior corridor. - Internet took 15 minutes to download email... So our free 300 minutes between us didn't take long to get used up. - After flying all night from the west coast (free airfare)... The lounge areas both at Miami airport and at the port were hardly comfortable... Even at our upgraded 'Concuerge' level status, there was little notable difference in amenities and not much prioritizing of advance boarding status, from what we could tell. Could not access our cabin until after 1 PM. - Cruise ports offered mostly cookie cutter canned experiences of duty free (Diamonds International & Tanzanite) - which were hawked on-board prior to disembarkation. Most Excursions offered were rigorous physical activities, many involving hours of bus transport - not a lot of cultural offerings near port. Great opportunities if one does scuba, zip lining, trekking or at least some snorkeling. Safe to say that we would not likely repeat this itinerary... Or at least would think twice before even repeating a cruise on this line. Read Less
2 Helpful Votes
Sail Date: January 2016
We just completed the Mayan Mystique cruise and thoroughly enjoyed it. We had sailed on the Riviera in 2012 when she was new and she looks as great as she did then. Riviera is probably the most physically beautiful, elegant and attractive ... Read More
We just completed the Mayan Mystique cruise and thoroughly enjoyed it. We had sailed on the Riviera in 2012 when she was new and she looks as great as she did then. Riviera is probably the most physically beautiful, elegant and attractive ship we have ever sailed. We had booked an inside guarantee and three days before sailing were upgraded, so Thank You Oceania. We have been very fortunate over the years in getting upgrades when booking guarantees, but you need to be satisfied with your original category when booking, and take the chance. It's not for everyone, but works for us. Red Ginger was our favorite in 2012 and was again, both for the food and the ambiance. We also enjoyed Polo and Jacques. Toscana was our least favorite in 2012 and again this year. As far as the rest of the food, we felt it had declined in quality since 2012. The lunches/dinners in the Grand Dining Room, which is gorgeous, were hit and miss. Some things were really good and others not. In 2012 we ooahed and aahed about almost everything. The potato gnocchi with four cheese sauce appetizer was a stand out, why don't they have this is Toscana? Pillow soft gnocchi that melt in your mouth with an amazing sauce; right up there with the duck and watermelon salad in Red Ginger. Thank goodness the baquettes have not changed; still about the best bread I have eaten anywhere! Unfortunately, that cannot be said for the burgers at Waves, don't know what happened to those fantastic burgers from 2012. Still overall, I do think that Oceania's food is probably better than any of the "mainline" cruise lines. Love that at the Terrace Buffet the staff serves the food rather the the passengers grabbing all the serving items. We thought the service was still excellent, actually friendlier than our first Oceania cruise. We will certainly cruise with Oceania again when the timing and itinerary are right. They deliver an outstanding cruise experience. Read Less
1 Helpful Vote
Sail Date: December 2015
Service was below average on this cruise! Cabin was comfortable.Fitness are good. Gambling was closed for the first few days. Tours were miles from ship which would have been ok if they were planned properly. Crew seemed confused most ... Read More
Service was below average on this cruise! Cabin was comfortable.Fitness are good. Gambling was closed for the first few days. Tours were miles from ship which would have been ok if they were planned properly. Crew seemed confused most of the time. One saving part were the lectures which were very good. Entertainment was poor. Food excellent but even to get that cup of coffee took too much time !!! ouch. We have traveled with Oceania many times and this cruise was a huge disappointment. Very unsure whether to sail with them again. Read Less
3 Helpful Votes
Sail Date: December 2015
We embarked on our honeymoon cruise after being told this cruise would have a higher percentage of older people and no kids. We thought this sounded great. We signed up for prepaid gratuities, free airfare from LA, onboard credit, a $750 ... Read More
We embarked on our honeymoon cruise after being told this cruise would have a higher percentage of older people and no kids. We thought this sounded great. We signed up for prepaid gratuities, free airfare from LA, onboard credit, a $750 hotel credit, and free WIFI. We are 35 and 40 and arrived to find that everyone is over 60 and the average is more like 75 with many being as aged as 100. It was a shock to us although seemed fine until we got to the entertainment. The entertainment and daily activity on this boat is 100% geared to someone older than 60. There was nothing for anyone under 40 for sure which was a bit disappointing for us. Pre-embarkation materials were sent early and the information was correct. The website was pretty cumbersome for booking excursions and dinner reservations as the website needs some help. Embarkation went very smoothly except for the fact that our flight booked by the cruise line had us arriving hours before we could embark so we ended up hanging out in the airport for 6 hours waiting until we could embark. Do yourselves the favor and pay the $100 to change your flights so you aren't waiting so long. Also, be aware that they book with American Airlines. On our return, we ended up getting stuck in Miami for 7 hours waiting for a plane to be replaced. It was a complete waste of a vacation day due to American Airlines poor customer service and promptness standards. No such thing as a free airline ticket... If you are taking this cruise in December, I highly recommend Bonine or the Scopolamine patches. We went on an excursion in Key West and it was so rough that 20 out of the 40 people on the snorkeling "Fury Catamaran" (huge boat) were throwing up the entire time we were out that day. It was so rough that we couldn't even snorkel! It rained the entire time as well so be prepared for that... Costa Maya as a port seems fine, we did Discover Scuba and had the dive boat to ourselves. It was a very nice excursion and a pleasant day although our fellow dive boat friends from the boat who went on the 2 tank dive reported that they got stuck free floating for quite some time on the return from their dive because the dive master lost his fancy dive computer and the dive team spent a considerable amount of time looking for it so...I guess it was a mixed bag. Belize was very interesting...we went on the cave tubing adventure and my advice is to get the Repel with 100% Deet. The people who did not have this got eaten up in the walk to the river and caves. This was a pleasant day but be aware that it is a long hike and stenuous for anyone with any kind of disability whatsoever. Several people had to have their tube carried and were miserable. The tubes are also very small so if you are over 200 lbs or a larger person in any way then you will be hanging uncomfortably off of the tubes the entire time. Not so comfortable. Bring a change of clothes with you as you'll definitely want to change. Water shoes came in very handy on this excursion. Guatemala - we researched ahead of time and decided we weren't even getting off the boat. It was so hot the day we arrived, like 90 degrees and 95% humidity so that goes without saying...most people who did get off the boat turned around within 5-10 minutes of walking off the dock from the boat. Roatan has absolutely beautiful glass bottom kayak and snorkeling. The best snorkeling of this entire trip. The resort at Gumbalimba has a very nice pool you can take a dip in as well and you will want to do it...it is humid and hot here as well but worth it. Again Repel with 100% Deet is your friend! Water shoes also came in very handy on this excursion. Cozumel - this port was raining and most all of the excursions were cancelled so we ended up going to Starbucks and then to Hooters. I had the most unbelievably delicious cheeseburger at Hooters. Best Burger of the trip actually! Several people went on their excursions and reported they had fun, we just weren't lucky enough to be one of them... We hit a major storm this night and everyone was feeling sick - the Scopolamine patch or some Bonine is in order...just in case of these types of events. We had 20 foot waves which rocked the boat and came up to our 8th deck balcony. scary! Grand Cayman - we did a 2 tank dive on this trip and the dive crew was amazing. We saw an Eagle Ray and did a 100' reef dive and a 65 foot dive at Stewie's Crevasse. A great day on the water even though our port time was reduced due to the cruise line. A note on the excursions, they turned out to be the same as other cruise lines but were marked up around 3 times as much as the very same excursion on other cruise lines. Shame Shame Oceania!! We compared with other cruise line passengers on several excursions and were appalled. We ate at Red Ginger and had amazing food, the Sea Bass is to die for! Polo Grill is your normal carnivore hangout, nothing special. Toscana is amazing, the gnocchi and Osso Bucco were spot on We didn't try Jacques although everyone raved about it We didn't try the Grand Dining Room as the menus didn't seem appealing whenever we had the inclination to go to this restaurant. The Buffet is where we ate most of our meals and overall we found the seafood overcooked unless you arrived early in the meal and by the end of the week we realized we could order from the Waves Grill to be delivered in the buffet. I highly recommend this! The Surf and Turf sandwich is very good! The prevention practices for Norovirus made the serving of all food by the servers, even at the buffet really annoying. NO salt and pepper shakers, you had to ask for everything you needed. Annoying but we did not get sick so I guess we can't complain about that. Overall, if you are 60+ this is probably something for you although the service seemed to be lacking for me as compared to what I experienced on Norwegian. Our stateroom attendant was on the ball although we never had ice which is weird to me for an upscale cruise line. ROOM SERVICE WAS ATROCIOUS - nothing good there at all. We ordered once on each meal and it was sad at best. Nothing but bread and minced fruit for breakfast. Burnt burgers, fettucine alfredo that was basically watery sauce on pasta with a few sprinkles of parmesan. gross! PROS: Perfect for older people Service is good when it's good Shower heads are great (dual showers so both can shower at once) Restaurants are very good Embarkation is smooth Afternoon tea is an amazing experience, top notch! Unlimited beverage package is very nice and worth it if you drink more than 3 drinks per day CONS: Not geared at all for people under 60 - zero entertainment options day or night Pool is salt water Spa is overpriced Disembarkation was a nightmare Buffet is not self serve - you must wait to be served Beer selection is very lacking Crew seems overworked and not knowledgeable Excursions are very overpriced Tender/Port process is not well executed (need tender tickets the night before instead of waiting around in the lounge to get them) We waited close to 2 hours one day which could have been spent in bed or having breakfast Laundry was closed for the majority of the cruise so we had to use expensive laundry service for $25 a bag Casino was closed for first several days due to switchover of machines Read Less
2 Helpful Votes
Sail Date: December 2015
Boarding in Miami was long and tedious because the ship arrived from Barcelona with a Norwalk outbreak and cleaning/disinfecting/sanitizing took a long time. After leaving Miami there were multiple outbreaks of Gastro-Intestinal everyday ... Read More
Boarding in Miami was long and tedious because the ship arrived from Barcelona with a Norwalk outbreak and cleaning/disinfecting/sanitizing took a long time. After leaving Miami there were multiple outbreaks of Gastro-Intestinal everyday with quarantines, etc. so the cruise (18 days of it!) was constant sanitizing, disinfecting, etc. of everything. Everytime you sat down at a table it was awash inn sudsy disinfectant with a very powerful smell. Everything, including the walls were constantly being disinfected. This was CDC protocol so the cruise line could not be blamed for it. Laundries were closed, no ice in the room, no snacks in Baristas, or the Executive Lounges, large gathering such as meet the Captain, Oceania Club gatherings, etc. were cancelled. To appease the guest, they had several hours of free drinks--did nothing for those of us on the Premium Drinks package nor non-drinkers. Didn't occur to them until I mentioned it to them. Because we booked two cruises together they did not consider it to be back to back cruises giving us 2 cruise credits. We were supposed to have book the two cruises separately in order get the 2 credits. Bizarre. Service has certainly gone downhill on Oceania. This was our 5th (and supposedly 6th) cruise with them and we and others noticed the decline in service. Even newbies to the line said they were disappointed with the cruise line and expected much better. We do like Oceania but have decided that IF we ever do another it will be from a port much further afield than Miami. Comments to them seem to go unnoticed and they only seem to like very positive comments and they ignore negative comments. Read Less
1 Helpful Vote
Sail Date: November 2015
We sailed on the Oceania Regatta out of Miami for the Western Carribean. While we had been to several of these ports before, a few were new to us (Costa Maya, Belize, Roatan). We like the smaller, R-class ships because there are fewer ... Read More
We sailed on the Oceania Regatta out of Miami for the Western Carribean. While we had been to several of these ports before, a few were new to us (Costa Maya, Belize, Roatan). We like the smaller, R-class ships because there are fewer people, more staff-guest ratio and they can call at smaller ports. We have travelled on both the Regatta and Nautica before. Embarkation was easy, no-waiting and efficient. We had arrived at MIA in the early am (after red-eye) and rented a car. We visited So Beach and Vizcaya and then turned in the rental downtown (AVIS). Avis then shuttled us to the cruise port. Since we arrived after the 1pm rush, we had no problem. The cruise itself was mostly 'smooth sailing'. We had rain on a couple of days, but it was generally light and didn't last long. Restaurants on board are all excellent-I particularly enjoy Toscana. But the Main Dining Rm does its best to rotate menu items and stay fresh. Everything is plated particularly well and service is generally a cut above. The wine list had changed somewhat since I last cruised with Oceania and I was happy with the selections. As always, if you purchase a bottle in any of the restaurants and don't finish it, you can store it and have it served in any other restaurant. The entertainment was consistent with the size ship -- magicians, comedians and a small group of talented singers, including the cruise director. As far as the ports, in Grand Cayman, we jetskiied to Stingray City thru Fat Fish Adventures. In Cozumel, we did an island tour thru __. In Belize, we did cavetubing and ziplining thru Cavetubing.bz (Vitalino, ++) and in Roatan we rented a taxi for the day, toured the island and went on a dinghy thru the east end mangroves (++). In Costa Maya we toured Chaccoben thru Native Choice. All our excursions were booked online, in advance, with the exception of the taxi. All were dependable in pickup, dropoff, etc. Disembarkation was fairly smooth as well. We book the Big Bus tour from the ship as our flight was later in the day. The bus picked us up at the ship, transferred our luggage to their central station from which we toured the city, returning in time to retrieve our luggage and then be shuttle to the airport. In summary, Oceania delivered a consistent, well-fun, good value experience. We will sail with them again. Read Less
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