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7 Oceania Spa Cruise Reviews

With more than 60 cruises on all levels of cruise lines (from Carnival, Celebrity to Cunard) as a guideline for this review, my husband and I are not sure we would be enticed to cruise on Oceania again when considering the price of this ... Read More
With more than 60 cruises on all levels of cruise lines (from Carnival, Celebrity to Cunard) as a guideline for this review, my husband and I are not sure we would be enticed to cruise on Oceania again when considering the price of this cruise compared to our experience while on board. Driving over to Miami is nothing out of the ordinary for us, but pulling up to a small, unorganized porter area to drop off luggage and then a long wait in line to prepay for our garage parking was not the standard we expected from a luxury cruise port. The port employees park here as well and finding a place not under the top floor sun was difficult. Once we entered the check-in building, it was a breeze. Ship is elegant, lovely lounges surround pool and Terrace Spa area is perfect for afternoon whirlpool and nap. But, some guests do not respect the serenity and carry on as though it's a pool party area. Gym is well equipped but noticed no hands-on staff nearby to help with equipment. More than 3 machines had TV/Radio not working and no one to notify. The sanitary wipe containers were usually empty by mid-morning. Our penthouse suite was not ready when boarding near noon, so we went to the poolside bar to have a cocktail. Asking for Absolute for my Bloody took forever as the bar did not have it stocked. Husband asked for Bud and was told they do not carry that beer. For two days he drank Corona, at a higher price, and then saw another passenger with a Bud bottle. This was the normal level of service with the bars on board. Slow and not polished. Plus the drinks are more expensive than on other lines. The suite was lovely. The bed and linens were exceptional. Tons of storage and probably the best layout we've had on any ship. The bathroom was wonderful, too. Problems with A/C during night continued even after reported and supposedly repaired. Always got hot during the middle of night. The veranda was very salty when we arrived. Seriously...huge pieces of dried salt were on the deck and every chair and railing had salt residue. Not a great first impression. Finally cleaned the next day. Our butler, Gyan, was attentive without being annoying. Suite was always clean and our stewardess and assistant should be commended, too. The steam room did not work probably during the entire cruise. Repeated reports to spa manager, guest relations and finally a mid cruise questionnaire brought attention to the engineer. We were told it was clogged and new parts needed when returning to Miami. Food ranged from average to excellent. Polo was just OK, Ginger and Jacque's excellent. Toscana was very good, too. Grand dining room ranged from average to suburb. But, other than Ginger, all the service was slow. Entertainment was fine. Enjoyed the string quartet prior to dinner and also the piano in the martini bar. Saw a couple of shows and they were nice. Nothing exceptional, but entertaining. Only booked one Oceania 7 hour excursion while in St Lucia. For the high charge, all land transportation should have been Air Conditioned. When in parking lots, we noticed Royal Caribbean buses were more new, in better condition and with A/C. We both took the Italian cooking class and it was a great experience. Lots of fun and out of the ordinary. Would highly recommend any class. Heard lots of conversation from fellow passengers who had cruised on Oceania previous. Liquor is very expensive, food has gone downhill and service isn't what it used to be. At times the crowding on board seemed unbearable. Ship's muster caused stairway congestion and pushing. Finding pool lounges could be tedious for those who didn't come on deck early in morning. Disembarking was not smooth either. The halls were too narrow to accompany all the wheelchair and hovercrafts trying to get to a lounge to wait to be called. Passengers were "stuck" after exiting elevators as no one could move. Cruising on the Oasis of Seas seemed less populated than the Riviera when comparing wait for elevators or entering dining room. Think we'll continue to cruise on Celebrity or RCI where our club's level provides complimentary cocktails and will upgrade to at least a jr suite. We believe it to be a better value and equal experience. Read Less
Sail Date March 2014
This was our 7th Oceania cruise and this is the first time we have been somewhat disappointed. I could go through everything day by day, but the bottom line is that the quality of the food was not what we have become accustomed to. They ... Read More
This was our 7th Oceania cruise and this is the first time we have been somewhat disappointed. I could go through everything day by day, but the bottom line is that the quality of the food was not what we have become accustomed to. They had the usual choices in the dining room, but while we raved about every meal after our prior cruises, this time we would look at each other and say, "That wasn't as good as last time." Deserts at TeaTime were definitely not up to par, for the most part being dry. It was as if they forgot oil eggs or whatever liquid the recipe called for. I know there was a cruise director on board, but we didn't see him until the Captain's party, and then only one time after that. We are used to seeing cruise directors everywhere on the ship. We had a PH, and running along the wall was an extension cord duct-taped to the wall which kept coming undone. In the past, I always felt like crew were eager to help, but this time I felt like I was imposing if I needed something. The worst was when my husband ordered a very expensive bottle of wine which usually would last him 3 nights. He asked our assistant waiter to make sure the bottle was put away for the next night since the sommelier was nowhere to be found. The next night when he asked for the bottle, he was told there wasn't one. After arguing with the supervisor, he asked the assistant waiter if he remembered my husband asking him to put the bottle away and whether there was any wine in it. Even after the assistant waiter verified my husband's story, the supervisor refused to replace the bottle and told my husband there was nothing that could be done. They gave him a glass of house wine which was a far cry from the $94 bottle of wine he had purchased. This is not the Oceania we are used to. We booked private excursions since Oceania's shore excursions are way over-priced and we have not used them in years. They need to look at the cost of these and do something about them or else everyone is going to skip the ship's tours. We did one in Norway in July for $37 and the ship charged $315 for the identical tour. We have loved every cruise we have done on Oceania before this and just felt that everything had dropped down a few notches. We are hoping after the Nautica comes out of dry dock, things are better. Read Less
Sail Date February 2014
We were interested to see how Oceania compared with Azamara, who we had cruised with a couple of years ago. On the plus side, the service on Oceania was the best I've ever had. For example, my husband takes dissolvable aspirin with ... Read More
We were interested to see how Oceania compared with Azamara, who we had cruised with a couple of years ago. On the plus side, the service on Oceania was the best I've ever had. For example, my husband takes dissolvable aspirin with his meals, and one of the wait staff in the buffet noticed, and offered to bring a glass of tepid water (they dissolve better in this). Our cabin steward was lovely - friendly, welcoming, and always remembered our names. And we were not in top grade cabins. Even when she had to do extra cleaning because of my tummy bug, she seemed mainly concerned about how I was feeling. Very impressive! The food was excellent. We ate mainly in the buffet, but also in the main dining room, and in a couple of the specialty restaurants. Red Ginger was my favourite. We had planned to eat at Jacques, but I went down with a tummy bug for several days (very frustrating on a ship with such lovely food!), and we had to cancel that. The ship was unable to dock in Monte Carlo because of high winds, which disappointed a lot of the passengers. Oceania then offered everyone free drinks in all the bars for a couple of hours as recompense. Impressive - on our Azamara cruise we had to miss a couple of stop, and nothing like this was offered. A few niggles - the cook station at the buffet always had queues, and it seemed to take forever to get your steak or lobster. The hot food in the buffet restaurant was a little disappointing, as I was not keen on many of the offerings. Being British, I expect mashed potato to be fairly solid, not a liquid puree! On balance, I think the buffet on Azamara was better. The free coffee on board was better than other ships I have travelled on. We had booked our excursions with the ship, in advance, and when I went down with my tummy bug, we were unable to get a refund. Frustrating, as the excursions were rather expensive. To be fair, it was clear when we booked them that they did not give refunds. We rarely bother with on-board evening entertainment, as it rarely appeals to us, and this trip was no exception. A shame, as I was hoping for maybe a jazz singer. I did enjoy the classical quartet who played in one of the bars. One entertainment I did really enjoy was the guest lecturer - an academic from Stamford University. His talks on the political situation in the Middle East were fascinating. Overall - happy to go on Oceania again. In fact, we booked another cruise while on board, as they were offering good incentives. Read Less
Sail Date September 2013
After about three dozen cruises over the past 40 years we took our first cruise on Oceania's Regatta. The service was excellent. We have never had such attention from staff on any of our previous cruises. My wife who has a brand-new ... Read More
After about three dozen cruises over the past 40 years we took our first cruise on Oceania's Regatta. The service was excellent. We have never had such attention from staff on any of our previous cruises. My wife who has a brand-new hip was experiencing some difficulty walking and the solicitousness and care and concern of the staff just blew us away. Food was also excellent and we certainly appreciated the ability to dine at will and decide whether we would share or eat privately. We did both and managed to thoroughly enjoy every meal onboard. The one shocking disappointment was when we walked into the cabin on embarkation day. We had seen the size of the cabin in the advertising brochure, but did not realize that the figures published also included the balcony. So when we walked into the cabin we thought we were in the wrong place. We could live with the smaller cabins as long as we know that that's what we will be getting. Overall however the experience was so positive, then we have now booked a spring trip on the Riviera. Here at least, the rooms are larger and we will be prepared for subtracting balcony size. Read Less
Sail Date August 2013
I will start off by saying, that we knew ahead of time that this would be an older crowd, like a previous reviewer said, the average age was around 75-80 years old. We are in our early 30's and were looking for an upgrade from ... Read More
I will start off by saying, that we knew ahead of time that this would be an older crowd, like a previous reviewer said, the average age was around 75-80 years old. We are in our early 30's and were looking for an upgrade from Celebrity. We aren't looking to party and wanted to enjoy all the ports. The food on Oceania blows Celebrity away. There is really no way to compare the quality. Its not that Celebrity has bad food but Oceania's quality is far superior. There are four specialty restaurants on board. Polo Grill was outstanding, better than any NYC steakhouse I have been to. Red Ginger was the only one that was mediocre, and that is most likely because I am not a big Thai fan. Still the decor was beautiful. Toscana was fabulous, their bread selection was amazing and also they had an olive oil menu as well. The food was incredible. Jacques was a real treat, the food also was outstanding, and the desserts were the best we have ever had. Get the Mille-feuille you will not be disappointed. The Grand Dining room was always delicious. We are a young couple, we have a table for 2 and we eat very fast. We don't like drawn out dinners we order when they bring the water. I think the staff was a little confused but overall they did a good job, the one downside is that since its open seating dining you do not have the same waiter, so unlike Celebrity they do not know your preferences. So if you like to have the same waiters every night this may be hard to do on Oceania. The Canyon Ranch Spa was amazing, We are big spa people, getting a treatment every single day, yes the treatments run $200-$400 and can get pricey but this is something we enjoy about cruising. This spa blow's Elemis away because the staff doesn't try to sell you all their products before and after your treatment. It was so enjoyable to being to get a massage and not have to have the therapist come in with a Card with all the products they want you to buy. The Gym on the ship was fabulous as well, brand new equipment. There was a separate room for spin class as well. We used the gym everyday of the cruise and found it clean and well stocked with Vitamin water, gatorade and bottle water. There were plenty of fresh towels. One bad habit I saw most passengers partake in was not using the lysol wipes after they were done using the equipment. Practically no one did so I would wipe it down before and after just to be safe. The Riviera Lounge where they show's were held was intimate, we didn't go to many shows and missed the big broadway show. We saw the cruise directors show and a few others. Again this is a small theater do not expect show's like Royal Caribbean or Celebrity Caliber. Most of the lounges and bars were empty all the time, sometimes it felt like a ghost ship but it felt nice to feel like you had the ship to yourself. We are not big drinkers so we didn't take advantage of the unlimited drink package. We were in a Concierge level room 9034 and this was a great location and I highly recommend it. Next door is the laundry which was so easy and it was great to come home to hardly any dirty laundry. The Concierge lounge was right next to our room as well, this lounge has a huge screen TV, an espresso/cappucino machine and fridge. In the morning there was plenty of pastries, bagels, and other goodies. The lounge always had people coming and going and I spent a good amount of time in there, the staff was always cleaning up and replenishing the items. The woman who cleaned our stateroom was very cold, she was really quite rude at first and didn't even introduce herself. She did an OK job cleaning, and would often not clean up the dirty glasses in the room and let them sit there. I wasn't her biggest fan but that is the only thing I can think of as a negative. The room was well appointed a little on the small side, the closet was awkward and the door was very noisy. The bathroom was nice, full size sink vanity separate shower and bathtub. Overall the staff was friendly and kind and helpful. Read Less
Sail Date December 2012
I will begin by saying I have not cruised 50-100 times like many of the cruisers on cruise critic. But I like and know luxury and quality. Agree with some of the good things said about Marina, but also agree with weaknesses that when you ... Read More
I will begin by saying I have not cruised 50-100 times like many of the cruisers on cruise critic. But I like and know luxury and quality. Agree with some of the good things said about Marina, but also agree with weaknesses that when you leave always seem to stand out. I traveled with 2 other couples in a transfer back to Rome after the cruise and we all felt the same exact way, so I do not think I was being demanding or my expectations being too high for Oceania.. We literally walked on the ship alone. First time this ever happened. Was happy to not have the lines (we boarded after the rush, of course), but agree that no one was there to greet when you did board and provide some quick information (or champagne, perhaps). As others stated, cabins nice, small. Liked the granite bathroom and beds. Otherwise, amenities standard by our expectations. Do agree, the bed was most enjoyable after each full day of touring. Once boarded, we went to get a bite to eat after reading the elevator and picking a floor. No dining available. In between meals. We found this consistent on our ENTIRE cruise. We would tour most of the days since this was a port intensive cruise and by the time we would return (around 9 pm-9:30) were told every night to order room service. Not my style for luxury. We had a suite on Equinox and could have a lovely serving any time of day. This was consistent with our schedule every time we wanted a bite to eat. Room service is an option once in a while, but the rooms are small and confining and you get tired of eating in it because Marina was "in between". This even happened on short tour days. Right at 2:00 pm. Were unable to change or add to specialty reservations. They like the word NO on Oceania. Heard it ALL week, too. Like other reviewers here. Also agree that the staff seems to be more enthusiastic about the entrees. Lobster was tough every time I ordered it (3 times, then gave up). Did not like the effort of communicating to get food served to you at the buffet in the Terrace and agree that rude cruisers would just step in and demand while others waiting to be served. Change the policy. Service was poor many times and then excellent at others. Sporadic, not consistent. Excursions---plan your own. you will be disappointed and frustrated. Considering cost and what we heard from so many people on the ship. Felt sad for them. Always witnessed upset cruisers at the destinations desk. Very sad to see on such a cruise line! Entertainment-Better on the TV in your stateroom. Understanding that they are not know for their entertainment. I get it. Cabin Butler-Excellent. Room always prepared upon entering and spotless cleaning. This expectation fully met. Lidvidia was very accomodating, even though we are the easiest of travelers. Do not require much attention. One last observation-We had charges on our bill from a culinary class that was overbooked and we could not get in. We instead planned a private tour for this day and when we went to the desk to question, we were told to go to destination desk. Ok, no problem. Well, they made it seem like it was our fault and that they would start an inquest to see if the charges could be credited. Are you kidding me? The clerk made us feel like we were at fault. Even after clarifying and re-clarifying that it was their mistake. This is how we felt every time we asked for something. It was not like this ever on Celebrity, or Royal Carribean. Will try Crystal next time and, of course, continue the Aqua Spa Suite Class on Celebrity. They have it right. Fortunately, we like people and do not turn our nose up to having more friendly people on board with us as long as the service level does not suffer. Spa- No indoor pool or inside "relaxation/meditation" area on the pool deck. We like to use the spa amenities whenever we travel. Couples massage is one of our favorites. Steam, sauna, aromatherapy, together. No co-ed on this ship. We were intimidated by the extremely high prices charged for services at the spa. Understanding that is "Canyon Ridge". But, $400.00 something dollars for a couples massage (50 minute??), manicures, upwards of 80-90.00?? this we cannot understand. Nor, would I subject ourselves to the overpayment. We, instead, waited for the Waldorf-Astoria Cavaleiri Hotel in Rome and indulged in our "spa fix" at a much more reasonable charge for all services. Perhaps, this subsidizes the cost of sending 16 brochures/marketing pieces each month to your home address. not sure. All in all, nice cruise. Not the best ever, not the worst ever. Unimpressed. We did stay at the Rome Cavelieri for a few days after the cruise and was able to experience at the Imperial Club level what impeccable service levels should be. And what a view off the balcony!!! Worth every penny! We do not mind spending the money when expectations are met and exceeded. First time reviewer. Read Less
Sail Date March 2012
The Suite: This was our second voyage on an Oceania ship , our first having been on the Nautica in concierge stateroom with a terrace. We decided to splurge this voyage to the Caribbean ( Mayan mystique) 10 days and went for the ... Read More
The Suite: This was our second voyage on an Oceania ship , our first having been on the Nautica in concierge stateroom with a terrace. We decided to splurge this voyage to the Caribbean ( Mayan mystique) 10 days and went for the owners suite ( our first foray into the high-end suite. We arrived around 1:30 PM and were in our suite at 1:35. The suite was gorgeous , has it had been described on the internet and in Brochures. Huge sitting room, ample bedroom , large bath, oodles of closet space......truly a home away from home. A bottle of Champagne rested on a cooler by our table along with fruit and snacks. The deck was huge....two reclining chairs ( no more fighting for space by the pool) and a four person dinning table, aft of the ship. All of the above was made the more magical by our butler Sirgej who arrived, long coat and white gloves to see what he could do to make our trip more pleasant. He was true to his word, until our last goodbye, at the end of the 10 days, he did everything in his power to make what we wanted happen. There was one huge problem. We were on the deck 8 , aft. Deck 9 aft has a large area for eating ( breakfast, lunch and dinner) on a teak , outdoor veranda, a very nice venue , especially for breakfast and lunch. Every time someone moved their chair , we heard it below. We are not talking once in a while, we are talking every few seconds. My wife, God bless her, after a while was able to ignore it. It drove me crazy!! clearly nothing could be done about it .....but if you are planning on the owners suite, try Deck 7 or 6. The noise above us was truly a big minus. The Ship: A twin of the Nautica ( and the Insignia) we had deja-vu the instant we boarded. The public rooms are truly luxurious and the service on the ship is excellent in all regards. There was not a moment in which I felt not attended to.....it is a wonder that the ship's crew can accomplish this feat, day in and day out! cruise after cruise. We have been on other ships and we had the sense that the crew was not very content , that was not the case on the Regatta. They did their job, and did it well. One of the features of cruising that we don't like is the "selling" the minute you come aboard....selling the water....selling the art....selling the next cruise.....argh......this was not the case on this voyage. Water is complimentary and they do not do a hard sell on the wine and drinks. By the way ....I am a big fan of single malt scotches . They had a single malt tasting, as well as a wine tasting and a martini tasting during our trip ....all of which were moderate in cost . While I only partook of the single malt event ....that was well worth it and I understood, from the other passengers, that the same was true of the other tastings. The ship is in all respects well equipped and luxurious without being ostentatious. The Cuisine: One of the nice things about Oceania cruises is that their specialty restaurants are available at no extra cost. Specifically the Polo Grill a steak and chop restaurant decorated to look and feel like a British club restaurant was excellent , the food superb with service to match. It was strange indeed to partake of an excellent meal, wine, desert cappuccino or expresso, leisurely conversation .....and at the end .....NO BILL. Seemed passing strange to me. Toscana , as its name implies is an excellent Italian venue. Extra touches, many different olive oils, fresh parmesan cheese and a baked garlic along with the bread. I had the veal chop , both times I was there for my main course( why tinker with perfection?). The main dinning room has an excellent choice of food on the menu. What was surprising was the great variety . The menu changed every day of the cruise. One feature of the Regatta is the offer of Canyon Ranch meals at every sitting. The food was truly excellent. Not so good that it was possible for us to just stay with that ( boy we wish we could ....but so much good stuff !!) but we did stay with that for breakfast and lunch....and managed to keep the eating to a dull roar(LOL). At every Spa lunch I heard my wife mutter under her breath ...." this can't be legal"......it was that good. The terrace cafe offers excellent food as well, though we only partook one day , our discipline broke down and we overate. If you can handle it....go for it! One feature which Regatta ( as well as the other ships offer ) is high tea, at 4 PM every afternoon. It is a delight, music, fine food and great teas and coffees. We passed on lunch one day to do the tea in the afternoon....most of the guests seem to go to the lunch and then tea and dinner....God bless them! Entertainment Oceania is often faulted for its lack of entertainment and I understand that there is not the usual 18 different events going on at the same time, however , I, in the ten days I was aboard, never lacked for something to do. The Magician, comedian was terrific, and his lecture on Magicians who changed world history was really interesting. The lecturer on the caribbean was informed , funny and interesting to listen to. The bridge classes and tournaments were great. The gym classes were very good indeed. The jazz band was really pleasant and the quartet was very nice and very well attended. Both of these were daily events. The cabaret acts in the lounge were not huge shows, but really talented and very good variety. All this to say.....I had plenty to do and it was all fine. Destinations and Shore excursions: The destinations , on this particular trip were mostly focused on getting out in the sun and going snorkeling, annoying the stingrays( don't think they like to be kissed ....maybe I am wrong) and seeing Mayan ruins. The ships trips were often much more expensive than could be gotten through independent purveyors and , since they were ship sponsored were more crowded. All in all we arranged our excursions through cruise.com and found them quite satisfactory and much less expensive. The Sick Bay: I had the unfortunate experience of developing bronchitis on the fourth day of our voyage , which got worse ( 104 fever etc. ) and required considerable medical attention ( a twice a day antibiotic drip) . It was expertly administered, I felt well taken care of. It was very expensive and I was glad to have trip insurance. Please be aware that US healthcare is not covered abroad...so CAVEAT EMPTOR ! In sum it was an excellent voyage and we would do it again ( on a lower deck LOL). Read Less
Sail Date February 2011
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