We chose this cruise because it was going to Antarctica at the time that suited us. We have sailed Regent before and had good reviews of Oceania. How wrong we were. This cruise was awful from boarding queues to the end. Oceania at minimum misrepresented this cruise and at worst, outright lied about the ship's amenities. Let's start...
Boarding
Disorganization was so awful in Lima that ...
Going on a Panama Canal cruise from Miami to Lima Peru was on our bucket list. The itinerary was terrific. The boat is old and needs renovation to to bottom. Unfortunately, we are on this tub again in June from Lisbon to Oslo for 23 days. The scheduled renovations will only touch the Penthouses and common areas, not the balcony staterooms. We were lied to about this from several sources onboard. ...
Looking for a three-fer: Machu Picchu, Panama Canal, and Chichen Itza, BUT
1. Turmoil in Peru - no Pre cruise visits
2. Canal - cool; bucket list, but poor excursions
3. Railroad repairs blocking roads, no Big Mayan event.
1 of 3 done.
Cabin and floor crew - outstanding - 10 floor
Dining - good specialties, fair grand dining room; Terrace - just no.
Food availability limited - ...
Wanted to do South America in comfort.. this was our 3rd cruise with Oceana Most of the staff were wonderful, some of the staff when just mechanical in responses some were totally arrogant, dismissive and could not care less - not just us but others also. Internet access and speed (lack of - worse than the old dial-up) - allowing just one log-in per cabin - when two people are in the cabin is ...
We chose this cruise for the itinerary, food expectations, and service levels. Not sure they lived up to any of it. While they cannot do anything about the weather (cancelling the Falklands) and uprisings (cancelling Pisco), their complete inability to communicate was unacceptable.
Pisco was cancelled before we even boarded, but they told no-one. We only learned about it by the itinerary ...
We’ve had four successful cruises with Oceania, including the Amazon, so continuing around South America with them seemed obvious. A sad mistake.
Our experience has been that it was very poorly planned by the itinerary team from the outset, we suffered three failed port visits for a mix of weather and ‘safety concerns’ (one, the Falklands, not unusual, but three!). The low point was a port ...
We are experienced travelers on both ocean and river cruises as well as independent travel over the past 20 years. This was our fourth cruise with Oceania, we did two before COVID and one after; but this was the first on Marina. We selected this cruise because of the itinerary which included the fjords of southern Chile and Antarctica. Our previous cruises with Oceania were on the smaller ships ...
We were meant to go on this trip in 2022 but Covid got in the way. So we were really looking forward to this cruise. Given the brochures outlined that we were going to experience the finest cuisine on the seas we had very high expectations. Unfortunately we were extremely disappointed. We would advise anyone thinking of booking a cruise with Oceania don't do it on the basis of their promises ...
We had not cruised for several years (pandemic and health issues) and were really excited to try a luxury cruise line. All of our previous 20 or so cruises have been with Premium cruise lines. We should have tried a short Oceania cruise before committing to a World Cruise so the fact that we were so disappointed was our fault entirely. On the positive side, the ship size was perfect. We were able ...
We chose Oceania because of friends recommendations. We have been on over a dozen other cruise ships and this was by far the most disappointing experience.
For a concierge level room compared to similar class on other ships, this was well below average. The concierge lounge was sparse and the appetizers snacks were the same every day.
The worst experiences were found in the shore ...