Oceania San Juan Cruise Reviews

We have been the guests of Oceania for 5 cruises. We have always been impressed by their attention to detail and overall quality. Not so with this most recent cruise. It started with having incorrect information on where to board the ship, and ended with a most disappointing evening at Polo Grill. According to our Oceania paperwork, we were to depart from the Port of San Juan. We were dropped ...

First time on an Oceania cruise. Unfortunately our cruise ended on Thursday, Dec. 11th. When we were docked in St. Lucia on Thurs morning, apparently a fire broke out in the engine room that eventually caused 3 people dead. I was about finished breakfast around 9:15 on Deck 9 where buffet breakfast was served. All of a sudden, power went out. They announced there was a fire on Deck 1 Aft (which ...

I would not recommend cruising on Oceania’s Insignia ship. I have traveled on the Regatta once and the Marina twice, with an excellent experience on each. The Insignia does not rise to the level of service and quality of the other ships. It took numerous requests to get Housekeeping to deliver beach towels to our stateroom. Food in the Grand Dining Room was generally very good to excellent, but ...

This was sold as an upscale luxury cruise with the best food of cruising which we did not find to be the case. The food in some cases was below standard and not edible, and at best it was equal to the food on Princess and Celebrity. The baked goods were consistently mediocre and stale, the fish was nondescript, and the steak in the Polo Grill was totally not edible. Only after my companions had ...