1. Home
  2. Cruise Lines
  3. Oceania Cruises
  4. Oceania Cruises Cruise Reviews

224 Oceania Romantic Cruise Reviews

Wow! The Coronavirus caused us to have quite the unexpected journey. Fortunately no one on the ship was infected with the virus. We were sailing to Pisco, Peru on day 18 of our planned 20 day cruise when the captain announced Peru had ... Read More
Wow! The Coronavirus caused us to have quite the unexpected journey. Fortunately no one on the ship was infected with the virus. We were sailing to Pisco, Peru on day 18 of our planned 20 day cruise when the captain announced Peru had closed all its ports to cruise ships. Responding to this, our ship reversed direction and started sailing south with plans to return to the port of San Antonio, Chile. San Antonio was about a three day sail from our current position. After sailing toward Chile for a day or more, the captain made another announcement telling us that Chile had just closed its ports due to two cruise ships in San Antonio with infected passengers. Once again Marina changed direction to sail north to the Panama Canal. We arrived at the Canal on Wednesday morning then anchored outside the Pacific entrance to the Canal while Oceania worked feverishly to secure our ship a slot to transit the Canal. Eventually the captain was able to announce that we would transit the canal starting at 6 a.m. Friday. After spending all day Friday transiting the Canal, we were able to head directly to Miami arriving there early Monday morning. Oceania did a fabulous job rebooking our flight and arranging free bus transportation to the Miami airport for all passengers. The crew on Marina was consistently pleasant and positive in the face of this unexpected itinerary. It helped that the passengers too were pleasant and positive. Oceania was most generous in providing two nights of an open bar during the unexpected days at sea and a 50% credit toward our next Oceania cruise. We’ve already booked a Baltic Sea cruise in 2021. Read Less
Sail Date February 2020
Electronic Bookings and web site are relatively user friendly for both planning and managing the reservation. We were given dates at which time we could book shore excursions, specialty dining restaurants, and offered other information. ... Read More
Electronic Bookings and web site are relatively user friendly for both planning and managing the reservation. We were given dates at which time we could book shore excursions, specialty dining restaurants, and offered other information. On board, the Internet service is slow as on all cruise ships but the fact that passengers can use hand held devices means that for easy access it is best to log in very early in the morning or very late at night. Registration and Documentation was straight forward. The line publishes a splendid Cruise Vacation Guide that included stick-on baggage tags (3 per person). The booklet is very complete and was received 5 weeks before sailing. An update is sent to the travel agent about 7 days before sailing. Out of our 17 cruises this booklet is the most complete guide we have ever received. Embarkation was complicated by the procedures implemented by Oceania due to the panic associated with the emergence of the Coronavirus in China. The body temperature of each passenger was to be verified and anyone with a temperature at or above 100.4 F or 38 C was to be denied embarkation. Anyone having been to China or holding a Chinese or Hong Kong passport was denied boarding. However, the process was smooth and we were on board in 45 minutes with our room ready by 1:30 pm. Cabin/Stewart & Amenities. Concierge level offers some neat amenities all listed on their web site and in the cruises guide. This level of cabin is recommended. We emptied our suitcases with ease into the space available. In order to place luggage under the bed it is necessary to lift the base as it sits too low for some suitcases to pass under. The furniture and appearance are near perfect. We were very impressed with the result of the latest re-fit. The bathroom is tiny as is the shower but that is not a major problem. The toiletries were of high quality. The toilet being 30 degrees off the wall meant that you had to sit at an angle. Never had to do that before not even in the military … On the positive side, there is a soap bar for the shower as for the sink. Better than gels although these are also available. The Stewart did a good job. The fridge is stocked with free soft drink and there is ample water supply. The welcome bottle of Champagne was actually real Monopole Champagne not just sparkling wine. Impressive welcome. For the Restaurant/Food/Service we compared the meals hours between Princess (similar ship) and Sirena and even if they were less on Sirena we did not have any issues with the food. On the contrary we still managed to overeat and the quality was the best we have seen so far in our cruise experience. In the buffet, you cannot reach for food, the staff will serve you and the plates are kept bottom up so as not to contaminate them. We had dinner at both specialty restaurants and Red Ginger provided us with a birthday cake. Public Facilities are all very good but we particularly liked the beautiful library that houses a huge selection of books including a soft cover exchange section. It is comfortable and quiet, just the place to read and relax. In addition, this ship is immaculately clean with hand sanitizer dispensers everywhere. The Spa private deck is superb for Concierge and suite passengers. The ship Panache String Quartet was excellent providing popular classic music at different venues during the day/evenings. Smoking is our nemesis as my spouse is asthmatic and cigarette smoke can trigger a negative reaction. There is a smoking room on deck 10 but also an outside smoking area in the pool area deck 9. The latter is a problem for non-smokers. Itinerary was fine but not the major focus of our holiday; we just wanted the ship experience. The ship omitted the Costa Maya stop due to high winds and waves. Shore Excursions was used only in Belize and Roatan with satisfaction. The room has a large umbrella that came handy in Roatan. Disembarkation was well done by managing the flow of passengers closely thus no waiting in line in a hot terminal. Taxis were readily available. Communications were good as the Cruise Director limited his interventions and the Bride communicated twice a day. Just lovely. When the decision was made to skip the first stop in Mexico due to high winds and rough seas the Captain explained the situation in great detail and we hear not a single complaint throughout the cruise. Read Less
Sail Date February 2020
Oceania cruises are great for couples (nothing interesting for children or singles) This cruise was from San Franciso to Santiago Chile, i.e. a 22-day section of a world cruise. In addition to embarkation and debarkation, we visited ... Read More
Oceania cruises are great for couples (nothing interesting for children or singles) This cruise was from San Franciso to Santiago Chile, i.e. a 22-day section of a world cruise. In addition to embarkation and debarkation, we visited these ports: Santa Barbara and San Diego in USA; Cabo, Ixtapa, Acapulco and Puerto Chapas in Mexico; Puerto Quetzel in Gautemala, Acajutla in El Salvador; Manta in Ecuador; Salavery, Lima and Pisco in Peru; and Coquimbo in Chile. The excursions were well managed, although frequently the standard of English was poor and in El Salvador, incomprehensible (We nevertheless appreciated the tour for what we saw and visited). The excursions must be bought in advance, from a group of 5 or more outings ranging from $100 up. However, recently, the ships also take good care of passengers setting out on their own (free shuttle bus into town, briefings, information sheets etc). The food is a main selling point of Oceania, with excellent , free, French/continental cuisine in the main dining room and two or more (depends on ship) specialty restaurants (on Insignia, Steak house and Italian). The informal buffet (Terrace Café) is also excellent at noon, but in the evening it serves exotic foreign dishes which you may wish to avoid depending on your tastes. There is also a good "fast food" outlet (Waves Grill) close to the pool, open till 4PM, and useful when arriving back from an excursion without having had lunch. On days at sea, There are excellent lectures (geopolitics, history, geography of the region), and bridge, ladies activities (petit-point etc). In the evening there is dancing to a good jazz band (on Insignia) and Chamber music quartet to accompany drinks before evening dinner. There are evening shows as well, to entertain those who don't want to watch a film or the news on the ships's TV, in their cabin. The Internet, with onboard WIFI has greatly improved over the years. And, reading on the balcony, or beside the pool, at sea, is wonderful!. There are no crowds or line-ups, particularly on the small ships (600pax). On the negative side, the main issue is the incongruant "ambiance" on board what is supposed to be an almost-luxury cruise. Oceania ships and staff are most elegant (even the room stewards change into black uniforms to fix up your bed in the evening) and the cuisine is at the top of a 'Luxury" category. But this refined ambiance is destroyed by the lack of a serious dress code for passengers, which Oceania advertises as "country club casual" but means "anything goes". Oceania habitués will wear a jacket for evening dinner or a cocktail with the Captain, but up to half the diners, mostly newbys, will be in shirt sleeves, no jacket, and a signifiicant number of men will be wearing a baseball cap. It makes one question why you are paying a substantial price for an elegant decor, upscale service, gastronomic restaurants and sophisticated enrichment activities when you are rubbing shoulders with a crowd that is dressed for beer call at a sports bar. For this, I rate "poor" value for money! The movies in cabins on Oceania ships, formerly multi-lingual DVDs, are now replaced by TV screens that don't accept DVDs. One is left with a limited, unchanging selection of English-only children's cartoons, horor films,etc. Nevertheless you can get NBC, Fox, BBC, and Sky for your news. Many of the passengers had mobility handicaps, requiring walkers, motorized wheel chairs etc. The staff, and many passengers, went out of their way to accomodate their problems. But they frequently caused delay during activites on board, and particulalry on excursions. This is not fair to others and oceania should be more vigilant in accepting them for activities they are unable to adequately pursue. Read Less
Sail Date January 2020
Short attention span version - Fabulous! The itinerary was Buenos Aires - Miami 34-day "Grand Voyage", AKA B2B. Captain - Luci Manzi General Manager - Dominique Nicolle Cruise Director - Peter Roberts First ... Read More
Short attention span version - Fabulous! The itinerary was Buenos Aires - Miami 34-day "Grand Voyage", AKA B2B. Captain - Luci Manzi General Manager - Dominique Nicolle Cruise Director - Peter Roberts First impression: Marina is in outstanding condition. DW and I didn't observe any unsatisfactory issues as some have described. Excellent dining in GDR, Wave Grill and specify restaurants. We didn't dine in Terrace. Speaking of specialty restaurants, we had no problem obtaining additional reservations than allowed for our B3 cabin. Due to rough seas and last minute cancellations, we obtained reservations for 2 alone on 23 of 34 days. Average age of passengers Buenos Aires - Santiago de Chile was 60s - 70s. In addition, there were 27 young children. Average age of passengers Santiago - Miami was late 60s - early 80s. In addition, there were 2 young children and 2 teenagers. Zero behavioral issues due to parental control. Dress code was only enforced on a random basis. "Dressy" (sarcasm) Levis or Wranglers were allowed in GDR and specialty restaurants unless they were faded. Minimum age guideline for specialty restaurants were also ignored. For example, there were 5 - 6 children, approximate age of 5, dining in Toscana that had no interest in the food but enjoyed a lively game of hide-and-go-seek around the tables. Jumping on their chairs was also acceptable. Parents were oblivious to it all. Vero water - excellent. Sparkling and still were available. Passengers don't have access to a refilling station. Cabin attendants don't refill partially used bottles. They are replaced twice - daily in the morning and at turndown by new bottles. Additional bottles were available on request. New 4X water filtration system takes the "odd" taste out of desalinated water. In addition, most of the time the tap water was cool instead of warm. Announcements - Peter kept his 10:00 am announcements to around ten minutes most of the time, except on shore days. If you wanted more detailed info, it would be broadcast on cannel 10. The captains 12:00noon announcement was also informative but short. No problem. Noro issue first half of cruise - During Peter's announcements, he would mention that Marina was a "healthy ship" and we would do our best to keep it that way. The usual direction, wash hands often and use the sanitizers. Noro precautions second half of cruise - Pater warned that the area was notorious for noro, Extra steps were taken to prevent a potential outbreak. There were spray sanitizers provided in the cabins. Passengers using board games were instructed to return them to the front desk. Books were to be left on the tables rather than returned to the bookshelves. There we no outbreaks that we heard of. Read Less
Sail Date December 2019
We originally booked this cruise intending to spend the holidays visiting Cuba, but when those plans were disrupted we opted to stay on Insignia to visit the Caribbean. We are glad we did. Ports included St. Barths, Martinique, St. ... Read More
We originally booked this cruise intending to spend the holidays visiting Cuba, but when those plans were disrupted we opted to stay on Insignia to visit the Caribbean. We are glad we did. Ports included St. Barths, Martinique, St. Lucia, St. Kitts and San Juan, Puerto Rico. We booked private tours ashore and enjoyed the ports. It was our first time on Oceania, and on a cruise with so few passengers. We were unsure what to expect, but found the experience very pleasant. Due to the size of the ship, there was a lack of some excitement and entertainment options, but convenience, relaxation and service made up for that in our opinion. This is generally not a ship for kids or those wanting lots of options for shows and daytime fun. But, if you want a more relaxing experience, we found there were always plenty of comfortable lounges at the pool, the spa was very nice and there were many quiet nooks to read, including an impressive library. The casino is very small but we had a fun time there nonetheless. The ship was recently renovated and was very nicely appointed. There were tasteful holiday decorations everywhere. Service was excellent. Boarding was quick and disembarking in ports was easy, given there were just over 600 passengers. We stayed in a Penthouse level 3 cabin. It was spacious and comfortable. There was plenty of storage. The bathroom could have been a bit larger, but the shower was nice and storage was sufficient. The TV was very large with an excellent on demand entertainment system. We enjoyed several recent movies during the trip. Oceania keeps the mini bar stocked with non-alcoholic complimentary beverages and provides plenty of drinking water. Service from our butler and room attendants was excellent. Oceania prides itself on food, and we found that to be accurate. We enjoyed meals in the Main Dining, Italian and Steak House restaurants and were pleasantly surprised by the quality of the buffet - breakfast, lunch or dinner. The pool burger bar was an excellent lunch time option with made to order burgers and other sandwiches, as well as a nice salad bar and ice cream. Overall, we were pleased enough with the Oceania experience to book another cruise for Spring on the slightly larger Riviera. For us, we found the overall value good, given that many things are complimentary rather than upcharges, as on other cruise lines: specialty dining, internet, soft drinks, laundry for Penthouse guests. Read Less
Sail Date December 2019
We were on what was actually the first ten days of a thirty day cruise. We embarked in Venice . We arrived in Venice three nights early on our own (infinitely cheaper than letting Oceania arrange it). There are two cruise terminals in ... Read More
We were on what was actually the first ten days of a thirty day cruise. We embarked in Venice . We arrived in Venice three nights early on our own (infinitely cheaper than letting Oceania arrange it). There are two cruise terminals in Venice, Martima and San Basilio. We hoped that the ship would be at Maritima since this would be close to our hotel (the excellent Hotel Moresco), but our cruise documents said San Basilio. The day before the cruise I called Oceania to find out where the ship was.and I was told by Oceania that ship was at San Basilio (we actually saw the ship from the Campanile).We met other passengers at our hotel so we arranged to go to the ship by (very expensive) water taxi. When the taxi dropped us off (and took off) we could see that the ship wasn't there. To make a long story short we walked over an hour dragging our luggage to find the ship. We couldn't reach anyone at Oceania by phone to get some help. Once we were on ship things seem to go smoothly under my wife found some pieces of bread under our bed when putting her suitcase away.We also had lousy service at dinner the first night. So our cruise didn't get off to a good start. After that, however things got much better. Our room steward Vincent provided for our every need.Non alcoholic beverages are included and are freely available in your in your stateroom fridge or at the many bars. The ship is the last of it's class that hasn't been gutted and refurbished. However it's very clean and well-maintained. It never felt crowded despite not being a large ship. There were about 680 passengers on board. We never had to wait for a table for any meal. The food was fabulous. At any meal there were numerous choices. There were always vegetarian, non-dairy and gluten-free options. The cleanliness and hygiene in the food areas exceptional. At the buffets, most food was out of reach and was handled by gloved staff. The only place I ever had to wait was at the grill where that made various meats, lobster tails and shrimp to order. The table service at the sit down restaurants was professional, attentive (usually). and friendly. Sommeliers take wine orders.and serve wine and other alcoholic drinks. Our cabin was a Concierge Level Veranda. It was a bit cramped. The bathroom is minuscule. A very large person would have a hard time with it.. It was kept quite clean except that after a maintenance guy came and fixed a cabinet magnet that we didn't know was broken and left a mess. Our itinerary got messed up due to weather. We missed one port (Messina) which were really looking forward to and instead of spending overnight in Livorno we left there after one night (so we missed Lucca) and spent overnight in Civitavecchia which gave us an unexpected day in Rome. We just went on our own by train and saw the overwhelming Vatican Museum including the Sistine Chapel. Was a long exhausting rainy day but well worth and we encountered some really interesting and nice people. We didn't take in much entertainmnt but we got into trivia contests and one points that we traded for t-shirts, a luggage tag, etc.. Read Less
Sail Date November 2019
Room is fine 11061 is a bit noisy but great size butler &maid Dining & tour arrangement a 3rd rate low price Cruise line disaster. Tour changed with no notification (some attendees, not all received notification 2 days in ... Read More
Room is fine 11061 is a bit noisy but great size butler &maid Dining & tour arrangement a 3rd rate low price Cruise line disaster. Tour changed with no notification (some attendees, not all received notification 2 days in advance. WE DID NOT) from am to pm thereby not allowing time to dress for cocktail party & attend dinner reservation at speciality restaurant. The restaurant refused to change reservation 2 @ any time ! Reservations made online weeks ago for a very special birthday. Birthday when attempting to confirmed with Butler upon boarding I was informed my reservation was for the ninth not the tenth but he assured m we no problem as long as we were flexible with time. Tried to confirm planned birthday celebration at Jacques 2 day in advance informed I was on waitingist THANK YOU VERY MUCH Not even Carnival abuses multu repeat crusiersj. Oh wonderful !!just learned Port of Monte Carlo will be cancelled Read Less
Sail Date November 2019
Weather in northeast was far too cold to enjoy the beautiful cities of Canada and New England. Embarkation looked like a greased pig rodeo with two individuals (later three) controlling the crowds. The "herder-in-charge" ... Read More
Weather in northeast was far too cold to enjoy the beautiful cities of Canada and New England. Embarkation looked like a greased pig rodeo with two individuals (later three) controlling the crowds. The "herder-in-charge" was too busy chatting with guests (at the head of the line) to keep the processing running smoothly, with agents waving at him frantically to get his attention to send over another person to check in. The subordinate, on the other hand, was constantly distracted by questions, problems, and other issues so that people were jumping the line to check in. When the chatty man in charge noticed the line jumpers, he verbally attacked the other who was facing the crowds. They finally added a third person to make their system work properly. Ship was beautiful. Cabin was clean and well kept. Water was NOT softened leaving the skin and scalp very dry. Dining was good, but not great as there were not too many "simple food" options for people with dietary restrictions. Food too rich. Service was exceptional. Read Less
Sail Date October 2019
We have cruise many times with Oceania and have never been disappointed. In fact, whenever we cruise with another line, we can't wait to get back to Oceania. The crew and staff on the Insignia make the trip a most relaxing, care ... Read More
We have cruise many times with Oceania and have never been disappointed. In fact, whenever we cruise with another line, we can't wait to get back to Oceania. The crew and staff on the Insignia make the trip a most relaxing, care free and enjoyable experience. Service is second to none and you rarely see a crew member without a smile on their face or a pleasant greeting. The cabins are very comfortable with great beds and more than ample storage. Love the new decor after the recent renovation...very bright and pleasant. Even though the bathrooms are small, there is again good storage space. The new glass shower door is an improvement, however the shower is still tight. After a few showers, you figure out the best way to position yourself. The cuisine is awesome. The Grand dining room, Polo and Tuscana are wonderful, but our favorite is the Terrace Cafe. The Terrace is a buffet for breakfast, lunch and dinner, hardly ever crowded, can eat either inside or outside, the selections are many and varied, can get made to order lobster, shrimp, steak or fish, can try small portions of several items and the service is impeccable. Waves grill is an outdoor venue specializing in made to order burgers, dogs, cubans, reubens, salads, smoothies, shakes, malts and ice cream. Went to the shows every night. The ship's and guest entertainers are very good and the shows enjoyable. More singing of popular songs and not as much dancing from the ship's group which we like. Afternoon Tea is very nice and relaxing...would highly recommend. Twice nightly happy hours at Martini's and Horizon is a nice touch. Self service laundry on board. Bottom line is that a cruise on the Insignia or for that matter, any Oceania vessel, might just be the perfect cruise experience. Thanks Oceania for thinking of all the right moves. Read Less
Sail Date October 2019
Marina is looking good as usual. Food was good to great. No real misses, everything is better than the mainstream lines. Ports were very good with 3 days in Isreal. Getting on the ship is amazing, 5 minutes at peak time. They ... Read More
Marina is looking good as usual. Food was good to great. No real misses, everything is better than the mainstream lines. Ports were very good with 3 days in Isreal. Getting on the ship is amazing, 5 minutes at peak time. They processed everything on board, was a nice touch. The ship never feels overcrowded and laid out well. Ports were good. Ship tours thru O-Life Florence/Pisa, Rome, Capri, Cyprus. 3 great, Cyprus not much to see. Did our own thing in Isreal with rental car and hotel. Able to see everything we wanted! A few other Greek stops like Rhodes then disembark in Athens. Again very smooth disembark. Only negative would be we didn’t care for Red Ginger. Service was excellent just isn’t our taste. Tuscany and Polo great, Jacques very good. Main DR good a few great dishes. Again nothing bad. Terrace for lunch and once for dinner. Prefer dining room. Also room service was slow but that was likely because everyone was returning tired from Isreal. Older group and ship was in bed by 10, fine for us! Went for few lectures, they were very good. Didn’t go to any shows but heard the comedian was good. Overall great cruise, great service. A notch below luxury but above the norm. Read Less
Sail Date October 2019
This was our first cruise with Oceania. We knew it was going to be an exceptional cruise when we breezed through check in. There were no lines at the terminal. Our room was ready as soon as we stepped on board and our luggage was ... Read More
This was our first cruise with Oceania. We knew it was going to be an exceptional cruise when we breezed through check in. There were no lines at the terminal. Our room was ready as soon as we stepped on board and our luggage was delivered in minutes. What a surprise it was to find my husband's favorite Coke Zero already chilling in the mini refrigerator! The room was beautifully furnished in shades of blue and there was plenty of storage space. The bed was very comfortable. Soft-closing drawers and cabinet doors, no-fog mirrors, plush robes and slippers were nice extras. Our room steward was friendly and polite, and we were always amazed to come back from meals and excursions to find our room made up and our beverages re-stocked. The food in all the venues was outstanding. Polo Grill and Toscana were so memorable that we tried (but failed) to get another reservation to either one. The selections were extensive in both the Main Dining Room and at Terrace Cafe (buffet). We appreciated that there were always vegan, gluten-free, and "healthier" items at every meal. Food in the buffet was plated for you, which I thought was more sanitary than self-service. Everything I had was so delicious. My husband indulged in prawns, lobster and caviar, which made him feel like a king. The staff in all dining areas were always so attentive. Our water glasses and coffee cups were refilled constantly. We loved going to Baristas for juice, lattes, and sweet or savory snacks, and experiencing our first English tea time in Horizons. Lectures by Sandy Cares were very informational and the topics were surprisingly eclectic. Who else could make pirates and bananas so interesting?!! The evening performers were quite entertaining. We marveled at the magician and laughed till we cried with the comedian. His lecture on the history of comedy was insightful and funny. The singers and musicians were very talented. This cruise lines skews towards a more mature crowd. We saw only two passengers below 13, and they were traveling with their parents and grandparents. They seemed to be enjoying the trip, even without water slides and climbing rocks. We had such a wonderful time on insignia that we booked our next cruise while onboard, and we can't wait till we get another opportunity to be treated so well. Read Less
Sail Date October 2019
We sailed aboard Oceania Marina from Lisbon to Monte Carlo Sept 29 – to Oct 6 2019. Our expectations and excitement for the journey as well as the Marina were high based on much research and Oceania’s marketing. Our cruise experience ... Read More
We sailed aboard Oceania Marina from Lisbon to Monte Carlo Sept 29 – to Oct 6 2019. Our expectations and excitement for the journey as well as the Marina were high based on much research and Oceania’s marketing. Our cruise experience was not five star/luxury, intimate, personal, or warm. Cabin and Concierge Service Cabin service was average, but not personalized or attentive beyond usual clean up and prep. Examples: used more than one bucket of ice nightly, but always had to ask for second one. Superior service would have inquired proactively. Turn down service often clashed with when we were preparing for dinner (8:30p reservations). Superior service would have had our reservation schedule and worked the evening cabin duties accordingly. The patio cushions were removed in the evening but not replaced in the morning. Our attendant and assistant were both pleasant, but seemed to have too large a base to serve for the entire trip. Per Oceania’s marketing, we expected more focused attention (smaller crew to passenger ratio). Concierge service was lacking. Although attended, not welcoming or personalized, even though we used service daily. Recognition and acknowledgement would have elevated the experience. Deck door between our cabin deck and our neighbor’s cabin deck was not secure/firm and would rattle and clunk during the night. Food and Beverage Service Drink service at bars was often slow regardless of number of patrons. Bartender acknowledgement, even if busy with other tasks, is expected and was rarely given. Weather was warm, and deck service was never offered on the three occasions I chose to utilize the various areas, to include spa terrace, main pool area, and conversation areas. We dined at Waves Grill for lunch three times and the steak and lobster was superb, as was the ahi tuna. The other sandwiches were average. Waves Grill table service was lacking. Water service was immediate, but bar service was slow and inattentive. It also lacked personalization. I had a premium beverage package and ordered wine with lunch with ice. Never was I recognized or asked proactively if I wanted wine again with ice – this would have been superior service and not just average service. Sommelier service in the buffet was slow as well, but only used it on the first day. It is noted the buffet table service on the port side of the Terrace Buffet was far superior to what we experience elsewhere (breakfast). Red Ginger was superior in service and food quality. Barristas was very good as well, but table service in the library would have been excellent/superior (or at least to be asked once settled). Jacques food quality was lacking. Lamb was overcooked, sent back, and overcooked again. In fact the waiter even mentioned that my barely pink lamb was indeed medium rare versus offering something different or even preparing again, which I would have expected from Superior service. Sommelier service was good/attentive. Our first Grand Dining room service seem strained. Our waiter indicated 9p couldn’t come soon enough. Service throughout the evening wasn’t bad, but it wasn’t excellent. I had to ask for refill of wine when needed. Our second Grand Dining experience was similar to our first. The escargot was very good, lobster bisque lacked any indication of lobster, and crème brulee was grainy and of a pudding/undercooked consistency rather than custard. Table service did not inquire why it wasn’t eaten or if it was satisfactory or if we wanted something else. Superior service would have been more aware of our experience. Tuscany grill was average for food quality, sommelier service, and table service. Not bad, but not 5 star. Our last night was Polo Grill. Initial table service was commendable, but bar service and sommelier was extremely anxious and stressed and virtually non existent, even as the volume of people diminished (we had 830 reservations and were there at 825). Had to ask repeatedly for wine/refill and table service seemed not to know our understand how our experience was going or being paced to facilitate beverage/wine service – they did not seem to partner with the sommelier or kitchen very well. We were virtually ignored for an hour by our table service (other than water). The main course never came and no one spoke to us about delays or gave any indication that they were even aware of delays. Around 9:30 my husband sought the maître de and still no one came to talk to me or refresh my service. By 9:40, I was upset and left the restaurant with my husband in order to pack and prepare for departure tasks. Only at that time did there seem to be any concern about our service and experience. Although apologies were given and alternatives offered, at that time is was far too disappointing and too late to repair. Other Services/Activities I had planned on using the artist’s loft (one of the reasons I chose Marina), but it was never attended nor any products or amenities available to use other than the 4p class which conflicted with excursion timing. A self service option would have been lovely to use for sunset sketching or morning activity. Summary: After much research, I chose Oceania because we enjoy a casual, resort environment with outstanding amenities, focused service, and five star cuisine and culinary experience. The service and quality aboard Marina was inconsistent and impersonal, not superior or intimate. I am very disappointed to have paid more than twice what I have on other cruise lines while experiencing less service, quality, attentiveness, and appointments (including Celebrity, Carnival, and A-Rosa River cruises). It is noteworthy to mention I have not received a follow up directly or indirectly from Oceania for feedback as of 17 October (11 days after disembarkation). Read Less
Sail Date September 2019
We chose this cruise for it's Spain-intensive itinerary and no at sea days. This turned out to be a mixed blessing, as we did private tours (Spain Day Tours, which we greatly recommend). All of the tours involved van/bus rides of ... Read More
We chose this cruise for it's Spain-intensive itinerary and no at sea days. This turned out to be a mixed blessing, as we did private tours (Spain Day Tours, which we greatly recommend). All of the tours involved van/bus rides of 1-2 hours, and quite a bit of walking, so we were pretty tired and had no at sea days to recuperate and just enjoy the pool, spa, or the rest of the ship. This was our third Oceania cruise overall, and this time it was just me and my wife (no kid or parents). Even though we tend to keep to ourselves, we met a lot of amazing people during this cruise. At the specialty restaurants, we were required to share tables in order to get an earlier dining time. All of the people we met were modestly to wildly successful, loved to travel, and were a delight to spend an evening with! If you are this type of person, and aren't hypercritical about your room, food, etc. you are going to have a wonderful time on Oceania Marina. Just sit back and let it happen! Observations: - We didn't spend a lot of $$$ on alcohol. We did take advantage of happy hour drink prices at Horizon's, the captain's cocktail party, and discounted drinks each day at the pool (we only had time to use the pool twice though). - Free internet was greatly appreciated. I only used it to check personal email and do some photo editing. The wifi reception wasn't great in our room, but I'm an early riser and would go up for coffee and then sit with my laptop in the library where the connection was great. It's a charming and quiet place to sit. - There is no nickle and diming on Oceania to buy drink packages, buy photos, etc. Very relaxing. - There was more storage in our room than we needed. That was a first!! Unfortunately our oversize luggage wouldn't fit under the bed. - If pressed, we might have noticed a slight decline in the food quality since our previous Oceania visits. Friends we met on board thought so too and one had a pleasant conversation with the head chef about it. But we still enjoyed our meals immensely and this is not really a complaint. My favorite specialty meals seem to change every cruise. This time I liked Toscana the most; Polo Grill was my least favorite as my steak was just OK (loved the pork belly appetizer and the dessert sampler though!). - I would have liked to leave our balcony door open at night and sleep to the waves, but there is too much wind whistling for that. We slept very comfortably with the door closed. - There are plenty of hand sanitizing stations around the ship, and the staff won't let passengers serve themselves at the buffet (these are very good things!). The ship was spotlessly clean. We can't wait to go back to Marina or any other Oceania ship for that matter!!!! Read Less
Sail Date September 2019
Told this USED TO BE a great cruise line. Times have changed tremendously!! Definitely a 3rd rate ship in need of professional leadership at the corporate level. The ship is run as though they going broke!! You pay for two ... Read More
Told this USED TO BE a great cruise line. Times have changed tremendously!! Definitely a 3rd rate ship in need of professional leadership at the corporate level. The ship is run as though they going broke!! You pay for two fares for you and your partner, then are told the so called free internet can only be used by one of you at a time??? Or you can pay an additional $270 for the other person. They allow one bar of shower soap for two people to last 2 weeks. The same with the small bottles of lotion and shampoo ! Of course, you can purchase more.... Food quality has definitely declined significantly!!!! And the portions are meager as you almost beg for more. Waiters have been ordered not to ask would you like another drink, unless it is one you are buying. We would never cruise with Oceania again. Caveat emptor.. Read Less
Sail Date September 2019
We chose this cruise due to the itinerary since it focused heavily on Italy’s west and east coast. We had cruised Oceania three years ago seeing the Mediterranean. The Sirena was still fresh and beautiful from her refit in May. Love ... Read More
We chose this cruise due to the itinerary since it focused heavily on Italy’s west and east coast. We had cruised Oceania three years ago seeing the Mediterranean. The Sirena was still fresh and beautiful from her refit in May. Love the new decor in the staterooms. We had a concierge balcony which was a guarantee. Oceania was oversold on this cruise and offered us an upgrade to a penthouse and on board credit to sail in November on another itinerary which would have meant we had to change flights as well as cancel tours. We didn’t accept the offer. We were placed in the same concierge balcony we reserved and were on the starboard side all the aft next to an Owners Suite. The balcony had an iron facia that covered up a small part of our view to the right looking aft, but it wasn’t anything we couldn’t live with or obstructed the view unless looking directly outside. We boarded in Venice, Italy and had one night on the ship in Venice before sailing. We went into Venice three days early and stayed at the JW Marriott before boarding the ship. The Venice Film Festival was taking place while we were there so traveling to the port to board the ship meant transportation was more challenging. We opted for the private boat transfer at the hotels recommendation for 90 euros. A beautiful wooden boat pulled up to the hotel and whisked us away to the port. We pulled in literally right next to where the attendants were checking luggage in. We were escorted inside the cruise port and walked up to the concierge lane. It was nice to have expedited checkin while seeing other Oceania passengers in line. Even better was the Ponant Cruise line was in port also. All their guests were standing in one long line. I can’t believe they allowed their customers to stand in long lines waiting to checkin and register with the staff. We boarded around 3:00 pm as we wanted to spend time at the hotel since we paid $450 per night to stay there. Our room was ready upon arrival. Our luggage arrived about an hour after we boarded. We immediately went to eat a late buffet lunch. We sat outside since the restaurant was aft. Watching all the boat traffic go back and forth while we were in Venice overnight was amazing. The ships location to Venice made it easy to get on and off and go to town. We felt same the entire time in Venice. The day we sailed out of Venice, Oceania had an expert on the 9th deck informing all on the 9th deck of building and landmarks we were seeing as we sailed past St Marks Square and he provided history about Venice, the surrounding islands, and spoke about rising waters in Venice and how the port authority was looking to handle the mass of cruise ships coming to Venice as to would they be able to port in town as they do now, or would they be forced to port further outside of town and the impacts to tourism this may cause. Very informative speaker. The ship handed out bottled water at every port as we got off. They had water when getting back on as well. The ports of Anacona, Bari, and Crotone were nothing great. I would rather have sailed to Croatia. Anacona, we rented a car and drove to San Marino. A little country nestled in Italy with its own Army and currency. Charming town but our day was limited to this one experience. Bari was the better of the three stops as we rented a car and drove to an olive grove which had excellent olive oil. We shipped it home and have ordered more upon returning home. Crotone was a ghetto in the looks of walking downtown from the port. We spent 5 minutes in town and walked back to the ship. Elba was beautiful and we went Scuba diving and spent time in town looking and shopping. Bought the famous perfume from Elba and love it! We rested on the ship the rest of the day. I read a book on our balcony and watched the people, cars and boat traffic to my delight. Taromina Sicily was nice. We took a taxi up to the town to go to the ancient amphitheater. The taxi was $25 one way. the town was charming, filled with people but not so much we couldn’t enjoy the sights and sounds. The walk to the amphitheater was somewhat long given the day was warm, but worth it. We stayed in town until 3:00 and took another taxi back. It wasn’t hard to find taxis either direction. Amalfi was to be out next port but due to rough waves we rerouted to Naples. We had been to Amalfi three years ago and were disappointed this time as we had to cancel a tour with a personal guide we had before. He understood and didn’t charge us anything. In Naples we decided to go to Pompeii as was the plan from Amalfi. We found a taxi driver outside the port and for $100 he drove us there and waited two hours while we toured Pompeii. He then dropped us off in downtown Naples at a recommended pizza restaurant. Pizza was wonderful and we dined outside eating with locals and visitors. Charming. Pompeii is vast and takes days to tour. Hope to return. Rome was our next port and we had seen Rome three years ago so we took the train from the port to Rome. The walk from the port to train station seemed far but when walking it back to the ship that evening it was a 15 minute walk. We walked 8 miles that day and saw what we wanted to see this trip. Trevi, had to throw my coins again, Vittorio Emanuele II Monument and climbed the steps for an AMAZING view of the city in all directions, Pantheon and we dined in the Piazza there. Portofino was a nice stop, and our second visit here. We walked the city. Not much to do unless you want to book a tour, go for a hike or boat tour. The city is charming and relaxing. An easy day for shopping and exploring spots not seen three years ago. Lost my drivers license and debit card while taking the tender over to Portofino. I think I lost it on the tender. I reported it to the Oceania staff manning the tender station in Portofino. They allowed me to go on all three tenders but I never located it. I immediately canceled my debit card online while sitting in Portofino. I also went to the local police and asked if it had been turned in but it hadn’t. Upon reboarding the cruise ship I informed the officer on deck 2 and he pulled up my name, which tender I was on and when I got on it to go into Portofino. He said they would look for it. The next day we arrived in Moscow the Carlo to get off the ship and I inquired with the reception desk and they had not received it. Five weeks passed and this week I got an envelope from Oceania in Miami with my drivers license! I was shocked yet I expected if it was found Oceania would mail it to me. This is the second time Oceania has come to my rescue. Two years ago we were on Sirena for 18 days from Tahiti to LA. I left an expensive camera lens in rental car in a tiny town, Huahine. Upon getting on the ship I realized I had left it in the rental car. The Oceania staff called the rental car and spoke French and they found the lens. The rental car company was going to ship it to our next port. Oceania said we may incur a $75 fee and I was fine with that. They said they would call to see if it was at the airport where we were sailing to and if so, they would send an employee to drive over and get it. It didn’t make it there nor the next port or the next one. However, a week after arriving home I received the camera lens via Fed Ex to my home. I can’t tell you how relieved I was. Oceania is amazing and it’s staff are amazing. Most other cruise ship staff wouldn’t go to this level of care and concern for its guests. Their staff are to be commended and I know Oceania costs more than other lines but you get what you pay for. The food was wonderful as always, the staff amazing and they truly want to know each guests and make an effort to do so. This goes for everyone from housekeeping, the wait staff and the officers. One restaurant staff member remembered us from two years ago! If you want to cruise with family then cruise with Oceania. Read Less
Sail Date September 2019
Between me and my wife we have been on 5 ships: this cruise (the Insignia), Anthem of the Seas, Empress of the Seas, QM2 (Britannia Class), and Crown Princess. We have been in inside rooms through verandas. This review is based on both ... Read More
Between me and my wife we have been on 5 ships: this cruise (the Insignia), Anthem of the Seas, Empress of the Seas, QM2 (Britannia Class), and Crown Princess. We have been in inside rooms through verandas. This review is based on both mine and my wife's opinions. Each of the ships have their pros and minuses and each provides a different experience. While we both enjoyed the Empress of the Seas on a Cuba cruise I will not discuss it any further since Cuba is now off limits and I am not sure the experience would be the same. Overall the Insignia is an excellent smaller ship and provided a wonderful experience for our Bermuda cruise. If the itinerary and price was right I would definitely consider the ship for another cruise. However, if we were traveling with children would not consider this ship. Not much for children to do and we did not see many. Of all the ships listed the Anthem is dead last and would not travel on her unless it was practically free. What the Insignia does better than QM2 and Princess is food. The food on Insignia was definitely better than QM2 and Princess. Especially the buffet. On most cruise lines I try very hard to avoid the buffet. The buffet on Insignia is excellent. Sometimes better than the mail dinning room. Excellent sushi most nights. Cooked to order grilled steaks, lamb and seafood (lobster and shrip) plus other options. One night they had fresh grilled tuna and mussels on the buffet. Also on Insignia no matter what stateroom you are in you get a night at each of the 2 specialty restaurants (Italian and Steakhouse). While I heard another couple complain about the food they had in the Italian restaurant I was very happy with both. Breakfast was also amazing in the buffet for breakfast. The other thing I like about Oceania is they do not nickel and dime you for extras. Specialty coffee, non-alcoholic beverages, etc. are included without an additional fee. I thought the alcohol was reasonably priced and good. Also, one night was a captain's reception with free open bar. Service was wonderful everywhere. Loved the string quartet that played evenings. Absolutely wonderful. Now for some downsides that should be expected from a ship this size: - There is more rocking than on the QM2. - While I did enjoy the enrichment activities there are less than on a larger ship, the QM2 excels at this. The QM2 is the ONLY ship I would consider for a trans Atlantic crossing. - While we enjoyed the one show we attended, the ship is smaller and the show area reminds me more of a nightclub than a Broadway stage. - There was one small pool (I think it was heated) and two hot tubs that can get busy on sea days. Embarkation is strictly by level (and annoyance). Also, a bigger annoyance is that staterooms may not be ready until 3 PM. Pack your swimming attire in a carry-on. More important on this ship than others. Something that seems common to all ships, lounge chair hogs were ever-present. Read Less
Sail Date August 2019
2019 Oceania Cruise Line - Celtic Kingdoms (MNA190804) on the Marina Dates: August 4, 2019 through August 17, 2019 Ports of call: Embark at Southampton UK Edinburgh(Newhaven) Scotland Invergordon Scotland ... Read More
2019 Oceania Cruise Line - Celtic Kingdoms (MNA190804) on the Marina Dates: August 4, 2019 through August 17, 2019 Ports of call: Embark at Southampton UK Edinburgh(Newhaven) Scotland Invergordon Scotland Glasgow(Greenock) Scotland - Missed(did not dock due to weather conditions) Dublin Ireland Cork(Cobh) Ireland Portland UK Disembark at Southampton UK This was our second cruise and first time with Oceania Cruise Line. We opted for a PH Suite (11035) and a trip that left us at the same port from where we started to allow us to extend the vacation in London UK. We chose an upgraded beverage package which we probably will not do in the future unless there are a lot of days at sea. The location of our suite was very convenient, near the executive lounge. It was spacious, nicely appointed and quiet. The staff in all areas of the ship were a standout. The passengers were a bit more mature here than on the Norwegian Cruise Line, though one could still find beverage glasses left in inappropriate places. The cruise line is known for the dining and wine experience. The main Grand Dining room was exceptional in ambiance, cuisine and staff. In my opinion, it out performed two of the specialty venues - Jacques and The Polo Grill. Jacques and The Polo Grill were not particularly special meals or service. However, both Toscana and Red Ginger were outstanding. We returned to Red Ginger for a second evening meal. Meeting and enjoying the company of other passengers was much easier on the Marina than the Norwegian Dawn. The two wine tasting/lectures were every informative and enjoyable. Mary Ann and I both enjoyed the services at the Canyon Ranch. We took one cruise sponsored excursion in Dublin Ireland. Frankly, the River Cruise DUB-006 OS was a disappointment. The tour guide banter during the boat ride on the Liffey was fun but there was no time for any questions and answers. The excursion continued on a cramped bus that sat in horrible Dublin traffic along all the streets that paralleled and bridges that crossed the river. We fared far better on our own in both Dublin and Cork. Both cities are very conducive to walking and the shopping is great fun. Our time spent in Scotland with Highlander Tours (Andrew McAlindon) was by far the absolute acme of the trip in Edinburgh and Invergordon. We were not able to dock in Glasgow(Greenock) Scotland due to severe weather. We have posted a review of Highlander Tours on the TripAdvisor site. The Hotel Rubens at the Palace is a very nice place with nicely appointed rooms and baths. The location in London is convenient but the lobby is cramped. The staff is solicitous and the Curry Room has excellent Indian food. We managed to see "Hamilton" at the Victoria Palace Theatre in London - a real serendipitous treat. We lightened our wallets when we shopped and ate at Harrods but it was lots of fun. I purchased the quintessential long trench coat at Burberry on Brompton Road - very nice staff and a great all-weather coat. The flights on British Airlines were typical long distance air travel - forgettable if you are lucky. We were bumped from Premium Economy to Business on the return trip from Heathrow, but had to wait 45-minutes on the tarmac at Logan in Boston for a terminal slot to become available. The food is a bit better in Business class but I am not fond of the seating arrangement. We were not able to be seated together. C'est la vie. We have used Patty Dyer as our AAA Northeast Travel Consultant on other occasions and she provides stellar service. I have posted reviews on Goggle Maps for many of the places we visited during the trip. In all, this was a wonderful vacation trip, full of joy and lasting memories. Read Less
Sail Date August 2019
Have travelled on Sirena once before and also on Oceania's Riviera. Service on board apart from the drinks service was excellent. Food sadly was a let down. We sent back a total of five main courses. The menu at the Grand Dining Room ... Read More
Have travelled on Sirena once before and also on Oceania's Riviera. Service on board apart from the drinks service was excellent. Food sadly was a let down. We sent back a total of five main courses. The menu at the Grand Dining Room had shrunk considerably from our last cruises. Red Ginger and Tuscan Steak House menu's haven't changed in the past four years. Ports of call were handled well as was embarking and disembarking. We had the beverage package which is clumsily handled. Firstly you cannot buy prior to cruising, you have to buy on board which means queuing to request then the re issue of your cabin key card. Stupid. The staff have to retrieve your card and swipe it after you order your drink. It is hard enough finding a wine waiter in the first place and even harder to get one to swipe your card. Viking do it so much better were each staff member carries a hand held device that has your picture, room no, any packages etc. Once they confirm your room number that's it. Far, far better. Please look at my cabin review. Read Less
Sail Date July 2019
Our first Oceania Cruise was on the Marina and we were so “wowed” we booked the Sirena to sail 5 months later. We did not come back from this one overwhelmed with a sense to book the next one ASAP. First, the things that were a ... Read More
Our first Oceania Cruise was on the Marina and we were so “wowed” we booked the Sirena to sail 5 months later. We did not come back from this one overwhelmed with a sense to book the next one ASAP. First, the things that were a little less than fantastic The spa deck was very small and hard to find a seat on some days. So, the concierge upgrade was not really worth the money. The bathrooms were very tiny and, we knew going in it was a smaller ship but, if you are on the toilet with the door closed it was sideways sitting. The room stewards were not as intuitive as to what we needed. For example- on day one we had champagne in a bucket that we didn’t drink on boarding as in it was more fun after sail away. When we came back to the room to drink- the bucket was gone and the champagne on the counter. We had to call to get the bucket back. The buffet restaurant was not quick with water, tea or coffee. Most breakfasts we had to flag someone down to get us more. There was link flexibility in changing restaurant dinner times even with empty tables. The good- heck it is still a fantastic line! The food is fantastic and who doesn’t like grilled lobsters. Honestly, the best food you can have at sea. The main dining room and speciality restaurants had great service. The ship is very clean. Read Less
Sail Date July 2019
I had chosen Oceania because of their highly rated cuisine. This cruise did not disappoint. We are first time cruisers with this line and this itinerary. From start to finish...the room, the wait staff, the cuisine, the excursions, the ... Read More
I had chosen Oceania because of their highly rated cuisine. This cruise did not disappoint. We are first time cruisers with this line and this itinerary. From start to finish...the room, the wait staff, the cuisine, the excursions, the overall atmosphere of understated elegance. So many places to sit and enjoy the cruise life and even dealing with the nitty gritty (laundrettes on each floor were very popular). We dined in each specialty restaurant...Red Ginger, Polo Grill, Toscana and Jacques. Each offered interesting choices and were true to the cuisine of the culture. And as always, you felt like royalty. A sweet bonus (and veddy proper) was tea at 4pm. Choices of teas, sandwiches and scrumptious desserts kept you sated until dinner. The show was very entertaining combining actual entertainers and on screen clips of Broadway shows and stars. I even noticed the artwork on each floor was beautifully done. Excursions were just the right length of time, with great tour guides. The longest day was Florence and Pisa and you do need more time to cover those areas. Embarkation and Disembarking was efficient and quick.It was wonderful and I am looking forward to another Oceania cruise. Read Less
Sail Date June 2019
We chose the cruise for the itinerary and the fact that we had been on the Mariner before and had liked it. This time however we were sorely disappointed. The captain seemed to have difficulty communicating with the passengers and any ... Read More
We chose the cruise for the itinerary and the fact that we had been on the Mariner before and had liked it. This time however we were sorely disappointed. The captain seemed to have difficulty communicating with the passengers and any major announcements were handled by the cruise director. There was no warning that we would be without internet or communication the last half of the cruise. The itinerary was poorly planned and the Easter Island draw had been been promoted on the ship as being a pretty sure thing, was a great disappointment to all. Even though it wasn't the fault of the ship that we did not get to go to Easter Island, it was misrepresented as 80% chance by their enrichment speaker and the staff. The food was off and on with some excellent nights and some nights we couldn't find anything desirable to eat. This is amazing on a ship with so many nice restaurants. Surprisingly the buffet turn out to be our best option several days. The exit off the ship was extremely and unnecessarily chaotic. The disembarkation problems could have easily been avoided since the cruise line knew our flight time and the conditions at the airport and Cruise dock , but insisted on holding us back from leaving until after all of their tours left before us. Therefore those with flights from Lima had to wait too long and therefore get in last at the airport lines and almost missed flights. Even with all this time we had the buses were still not ready when they told us to leave. Combine this with the fact that they did not service their printers or computers to print boarding passes Etc the days before we had to disembark, seem to convey they we're focused on getting their excursions going to Lima rather than on the needs of the passengers who were still on board. Read Less
Sail Date March 2019
Embarkation and disembarkation was relatively smooth. Don’t expect much hospitality. Employees are not excited about their jobs so don’t expect many smiles either. We spent much extra to stay in a (PHS) Penthouse Suite and was ... Read More
Embarkation and disembarkation was relatively smooth. Don’t expect much hospitality. Employees are not excited about their jobs so don’t expect many smiles either. We spent much extra to stay in a (PHS) Penthouse Suite and was advertised our own personal Butler, (which was shared by many other suites so personalized is the farthest from the truth.) He is given too many rooms to service. We also understood we would have preferred tendering, (which we were first to get tickets, but told we would be last. Yep, last to tender.) We almosted missed our excursion. Does the ship care? Nope! If you book through them then you are first to tender. *Know b4 you go! Next the food. Why does everyone rave about the food? Ugg! My wife got sick on the fish. It was not cooked though enough. The Caesar salad is soaked in dressing every time! It was gross! Our friends lobster was over cooked. The buffet breakfast is pretty good but basic. We ordered room service breakfast. The scrambled eggs were runny, boiled eggs inconsistent. The fruit was mushy & over ripe most of the time. If you wear a hat to dinner, be prepared to be kicked out!! We were late for almost every port with little time anyway. Then paying extra to be in a PHS and having to be last to tender. What a slap in the face. Bottom line: a PHS gives you nothing extra really! The laundry service is terrible it took four days to get 20 items back! Four tiny washer & dryers for the whole boat so get ready to stand in line!! Now Entertainment: (———.) that describes it. VERY limited, basically nothing. The butler &/or staff is always pressuring you to buy something like an excursion or wine tasting or martini tasting (they must be getting a commission!) It just sucks!!! The rooms are small and closets are too. We have sailed other cruise lines and not had such a terrible experience. Oceania is not for me. Read Less
Sail Date March 2019
I have never been on Oceania before (only Princess, Royal Caribbean, Celebrity, Holland America and Regent) and after the experience I had, I am going to try and limit my cruise experiences to Oceania, if at all possible. The way I was ... Read More
I have never been on Oceania before (only Princess, Royal Caribbean, Celebrity, Holland America and Regent) and after the experience I had, I am going to try and limit my cruise experiences to Oceania, if at all possible. The way I was treated, the quality of the ship desgin and materials, the quality of the staff, the itinerary, and most importantly, the dining experience just set this cruise line above all others that I have experienced - and by a wide margin. The cabin (9110) had a large veranda and felt spacious. The bathroom was impressive with a full tub and a rainshower head in the shower. The water was perfect temperature throughout the cruise. Of course, the most important person we met was Lilya, our cabin stewardess and she was nothing short of magnificent - keeping everything so neat and tidy and it always felt the room was in perfect condition. Her warm demeanor meant everything to us and we will always love Ukraine after having her cheerful, professional and detailed assistance every day. We also loved Chrismerelda on our Concierge floor - such a lovely person and so responsive and helpful with our specific needs. In fact, we loved the entire Concierge floor experience - and the espresso machine was worth its weight in gold. We loved the speciality coffee bar on Deck 14 overlooking the pool. We loved the Waves sandwiches, the afternoon tea in horizons, the terrace cafe for breakfast and the Grand Dining Room for nightly dinners (though it was our least favorite experience). And that's because the specialty dining on this ship simply cannot be beat. Toscana was authentic and welcoming. Jaques was a delightful visit to France. Polo Club prepared perfect steaks (and a very inattentive woman as sommalier), and Red Ginger was our favorite of all - with special thanks to the Maitre D' who was nothing short of a true 'boss' - we are indebted to her for our service and experience there. The spa was much better than on other ships and we loved the Canyon Ranch products (especially the post-sun cooling product). Nice gym and very relaxing private spa deck. The theatre space was intimate, as was the lovely piano bar and we enjoyed that. In fact, the ship NEVER felt full (though it was 100% occupied). The artwork throughout the ship made a particular impression on me - from sculpture to paintings and of course the lalique everywhere. It felt more like a luxurious art gallery than a state-of-the-art disco and I appreciated the more sophisticated approach. Besides the speciality dining, I have to say that the approach of charging up front for coffees and sodas and not making me use a card every five minutes felt like a great indulgence and I much prefer that approach. And the specialty dining not having additional charge also made me more relaxed. We didn't purchase any shore excursions because the ports were all accessible and easy for us to navigate to blue waters and private beaches. I loved that the ship was the smallest of all my previous experiences and it felt size-appropriate for Tahitian islands. Embarkation was fast and professional - a tremendous team boarding and leaving. I would dearly love to sail on the Marina again. Read Less
Sail Date February 2019
This was our tenth cruise and second with Oceania. We were on the Riviera last year and had a wonderful time. Much to our delight this cruise was even better than the previous one. For us, as good as the ship itself was and all it had to ... Read More
This was our tenth cruise and second with Oceania. We were on the Riviera last year and had a wonderful time. Much to our delight this cruise was even better than the previous one. For us, as good as the ship itself was and all it had to offer, the best part of the cruise was the people. We met so many amazing people on this cruise and had a delightful time with them from the minute we boarded to the moment we left. We’ve been on the big ships in the past, but we much prefer the size of the Riviera. We find it's a little more intimate, with a sense of community when the ship is not a floating mega-city! Also, and I don’t mean to sound like a stuffy snob, but the type of people that cruise with Oceania appeal much more to our age and tastes than some of the other cruise lines. As so many others have noted, the food is outstanding from the main dining room to the specialty restaurants to the Terrace Café buffet. The buffet selection was as good as any of the other restaurants. Beyond the buffet's amazing selection, what also appealed to us about the buffet was that we don’t touch the food – it is served to us and as a result it is so much healthier. Speaking of healthy, we loved the fact that every morning we could get fresh veggie juice just like we have at home. In all the restaurants there were all sorts of healthy eating alternatives. The room was cozy but large enough. The storage space was adequate. Of course, we loved the balcony where we spent a lot of time enjoying our books and having a drink and taking in the gorgeous views. Even the bathroom was great. It was roomy and we loved having a tub. As for the entertainment, we’re not big on the song and dance shows, but we do love comedy, and on this cruise standup comedian Tom Drake was featured. He did two hysterically funny shows as well as a workshop on comedy. We were very happy with the ports we went to this year. The ports were Aruba, Bonaire, Grenada, Barbados, St. Lucia, St. Kitts and St. Barts. The stays in the ports for the most part were all day so we never felt rushed. Most of the excursions we chose were good – some better than others. St. Kitts was probably our favourite. We loved the beach and the drive there was breathtaking at times. Beach day at Aruba was great. We visited a lovely beach with lots of shade which we appreciated, and there was very good snorkelling there. We not impressed with the Spice Beach club excursion on Bonaire. It wasn’t much of a beach, but the snorkelling was good. There was only one port we didn’t visit, St. Barts, because we would have had to tender there. We don’t like the tenders that Oceania use. They use their lifeboats, and they are just too rocky. We had a bad experience on one last year and decided to avoid it this year. We found more than enough to do on board – trivia, miniature golf, shuffleboard, cooking lessons, (okay we’re 65, what do you expect!!) The staff was top notch. Everyone from our cabin attendants to the severs in the restaurants to everyone else on board were helpful, courteous and friendly. I should also point out that on this cruise we had the best cruise director ever. Her name was Dottie and she was by far the best Cruise Director we have come across in our ten cruises. She connected with the guests so perfectly. She was always bubbly, funny and just downright nice. Embarkation and debarkation was unbelievably smooth and quick. We hope to go on another Oceania cruise next year. We understand that the Riviera is going to be getting a little refurbishing. We did see some people complaining in previous reviews that the ship looked a little worn. We thought the ship was totally charming. We had no complaints about the appearance or performance of the ship. Hopefully we'll see what is new next year. Read Less
Sail Date February 2019
For the middle-aged and older crowd, this cruise was amazing! We arrived in Papeete a day early to insure we made the ship on time in case of any flight/weather issues. We stayed at the Intercontinental on Tahiti, which was very nice and ... Read More
For the middle-aged and older crowd, this cruise was amazing! We arrived in Papeete a day early to insure we made the ship on time in case of any flight/weather issues. We stayed at the Intercontinental on Tahiti, which was very nice and they also had a fabulous Polynesian show the night we were there. Embarkation and disembarkation went very smoothly, no problems. The thing I liked about Marina is that is is a smaller ship, so less people. No crowded, stuffed elevators, no long waits in line for food, and best of all, no kids! I think there were 2 kids on the ship, but it's not geared toward kids, so there's nothing for them to do really. The food was amazing, absolutely the best meals I've ever had on a cruise ship. It was eating a gourmet meal every time you sat down to eat, even upstairs in the café! The specialty restaurants were just as wonderfully delicious and very gourmet. All of the drinks anywhere on the ship were fantastic! There was actually liquor in them! On all our other cruises, we end up just not drinking because the drinks have so much juice, you can't tell it's a drink.These were top-notch! We had Mai-Tai's, Cosmos, Piña Coladas, and they were all excellent. On every other regular cruise line, I gave up and stuck to Rum & Coke, because the fancy drinks were just terrible. Service on this ship was impeccable. We never had to ask for anything, ever. Staterooms were always ready, clean, chocolates on the bed, mats on the floor by our bedside, slippers, robes, ice bucket filled. The entire staff was friendly and welcoming and very diverse. We were offered an upgrade at a reduced price from a balcony room to a penthouse suite a week before the cruise....we accepted and were so glad we did! Lots of room and plenty of shoe and drawer space! Walk-in closet, gorgeous bathroom with a tub/shower AND a shower. Always stocked. Always clean. There was a fantastic selection of excursions to meet anyone's tastes, from easy to adventurous. Tendering in and out of ports was excellent, fast, and always went smoothly. Never a problem. Although we did bring our own 24-hour hand sanitizer, there was plenty of stations all over and outside the ship, so no excuses for germs! The ship was spotless and someone was always cleaning it, even the outside! Entertainment was just okay.....geared more toward the older crowd. I would have liked to have seen a comedy show, but the shows we did see were great. We missed quite a few, because by the time they started (9:30pm), we were so exhausted from the day, we were in our stateroom reading and falling asleep! One thing that impressed me is that the cruise line had special get-togethers for the singles and even a gay-lesbian get-together. We did do happy hour every evening around 5:30-6 before dinner and one evening 2 of the 3 bars (our favorites) were closed for a promotional group, which we were not happy about. I look forward to going on another Oceania cruise and now I'm spoiled! I don't want to go back to the regular cruise lines! Read Less
Sail Date January 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click