1. Home
  2. Cruise Lines
  3. Oceania Cruises
  4. Oceania Cruises Cruise Reviews
11 Helpful Votes
Sail Date: October 2018
We had a great experience on an Atlantic crossing on the Riviera a few years ago so when we found a Panama Canal cruise with oceana with el Salvador, Nicaragua and Cuba on the itinerary, we signed up. During our safety drill, before even ... Read More
We had a great experience on an Atlantic crossing on the Riviera a few years ago so when we found a Panama Canal cruise with oceana with el Salvador, Nicaragua and Cuba on the itinerary, we signed up. During our safety drill, before even leaving port in San Francisco, we were told that because of hurricane, we will be skipping Cabo’s, El Salvador and Nicaragua, substituting instead San Diego, all for our safety. We can understand substituting San Diego for Cabo’s, but El Salvador and Nicaragua were 9 and 10 days later, with hurricane heading north while we are heading south. Deciding to chuck those ports at that time seemed premature. Sure enough, two days later, the coast was clear, but we were told it was too late to reinstate the original itinerary. Despite the fact that we still had a week to go before originally scheduled dates of arrival. And as though this was not enough, and despite the three extra sea days, we arrived five hours late in Costa Rica so any meaningful tours were cancelled. Instead, we took a tour called Scenis Costa Rica with half of the tour in the dark since the sun sets there at 5:30. Four excursion were included free on this cruise so Oceana saved a nice tidy sum with all these changes, just on abandoned shore excursions alone. It doesn’t matter how good the food or services were when ports of call get jettisoned so opportunistically! If we just wanted sea days, we would have taken a much less expensive repositioning cruise. Yesterday we learned that oceana was purchased by Norwegian since we last cruised on the Riviera. What a shame to purchase a line with impeccable reputation and then ruin it! Read Less
5 Helpful Votes
Sail Date: October 2018
I have been on 2 previous Oceania cruises and chose this one because it left from San Francisco to many ports I hadn't visited and through the Panama Canal. Unfortunately, we changed itinerary for 8 days due to a tropical storm and ... Read More
I have been on 2 previous Oceania cruises and chose this one because it left from San Francisco to many ports I hadn't visited and through the Panama Canal. Unfortunately, we changed itinerary for 8 days due to a tropical storm and missed 5 excursions. Communication from Captain or cruise director was terrible. No explanation for any thing. Morale among the passengers was very poor. I'm sure they lost some loyal customers (including my husband and myself) The food in Grand Dining Room and The Terrace is still very good, but a step down from what we experienced on previous sailings. Toscana and Polo Grill are still wonderful. Service staff in general were lovely, but some were poorly trained with snafus on drink orders and restaurant reservations which seemed to disappear even though we had the print out summary of our reservations from the front desk. There was no explanation, no apology and we were supposed to feel grateful that they managed to "fit us in." There were power outages and some ship sections experienced non- flushing toilets at times. The ship is due for an overhaul and we got the impression it had many ongoing mechanical issues. But none of this was address by the staff. Our cabin was quite nice and kept very clean by housekeeping staff. There was good entertainment and plenty of activities like Trivia, golf putting, shuffleboard, ping pong, Bridge lessons and games, casino w slots and poker tournaments, karaoke. But we went for the port visits and excursions, not endless sea days. Read Less
6 Helpful Votes
Sail Date: October 2018
We selected this cruise for it's itinerary - San Francisco to Miami with stops in Catallina, Cabo San Lucas, Acapulco, El Salvador, Nicaragua, Costa Rica, Panama, Columbia and Havana. On day one an announcement was made that ... Read More
We selected this cruise for it's itinerary - San Francisco to Miami with stops in Catallina, Cabo San Lucas, Acapulco, El Salvador, Nicaragua, Costa Rica, Panama, Columbia and Havana. On day one an announcement was made that because of Hurricane Sergio we could not stop at Cabo San Lucas, El Salvador, Nicaragua and we would get to Costa Rica very late in the day. Pretty quickly "Hurricane Sergio" fizzled out. With no further explanation the ports were not added back in. When questioned, the Executive Consigliere and others had no answer. The best we got was "we would arrive at the port at night". This explanation made no sense. While I am very in favor of safety, this seemed to be an opportunity for Oceania to save on port charges. Is the increase of spending on days at sea better for them? Some of the passengers had been on the Regatta prior to this cruise for an Alaska cruise (back to back cruises). The port in Juneau was deleted because of wind. These ports deletions gave us many more days at sea. On a small ship there is only so much bingo (45 minutes a day) and shuffleboard you can play. Another passenger told us that on a previous Oceania cruise that was to include Easter Island there were 11 straight days at sea also because of deleted ports. At the halfway point of the cruise we were given a survey to complete. We felt that the Main Dining Room food quality had really declined since our last cruise. We had several staff personally find us and discuss with us and try to rectify. Of course we mentioned the deletion of the ports on the survey - NO ONE addressed that with us. The excursions were not as good as we have experienced in the past. The last one - Highlights of Havana - was a waste of time and money. It was a bus tour. While the very high back seats were comfortable, they blocked vision. We could see very little from our seats. The tour guide was very hard to understand and he took us to a cemetery and told us we would have a special guide there who we should tip. The special guide spoke no English. Also the bathroom on the bus was out of order. Not good with the age of the group. Food in the specialty restaurants was excellent. Service there was excellent as well. Cruise Director did a good job. Read Less
10 Helpful Votes
Sail Date: October 2018
Oceania Regatta – Panama Canal – From San Francisco to Miami – 18 Days – October 8 to 26, 2018 This voyage was a significant disappointment to me, my spouse and members of our group. It is doubtful if we and our group will ... Read More
Oceania Regatta – Panama Canal – From San Francisco to Miami – 18 Days – October 8 to 26, 2018 This voyage was a significant disappointment to me, my spouse and members of our group. It is doubtful if we and our group will patronize Oceania again because we did not receive a premium cruise line ship nor product and the negative specifics of this cruise as noted below sealed our decision. To summarize: 1) Cancelled ports before we left the dock in San Fran. We had 2 cancelled ports, 1 port reduced to 2 hrs before darkness and 1 port swap. Guests were provided minimal information on the reasons why quickly dying Sergio had such an impact on our itinerary - other than the Captain saying there is a tropical storm. San Diego was swapped for Cabo. Missed Nicaragua and El Salvador. Supposed to be in Puntarenas at 11 but arrived at 3. Were told tides were a problem there. We actually arrived 1.5 hrs before the lowest tide. The tide is 1 metre there. We believe that the tide excuse was a lie. We found out that the ship had to be at this port because staff were flying to Miami. They created 2 tours there both of which had the last 1 hour in total darkness. So they put their corporate requirements ahead of giving the passengers a real port day. There is a history of mechanical issues with Regatta as previously posted on CC (see below). There are also CC Oceania regulars who note Oceania has a history of missing and shortening ports. Bottom line - slowed down for 1 day to allow the storm to pass but missed 3 days of ports. The math does not work in Oceania’s favor. 2) No attempt to reinstate some ports given that Sergio moved across the Baja very quickly - many on the ship monitored NOAA so we were very much aware of the situation. Ship management never explained why we could not make another port. Total silence. 3) Number 2) then contributed to 3). On the pacific side, why was the ship going 15.3 knots for long periods of time? The ship is capable of a higher speed, why was it not engaged to reinstate a port? 4) On the Atlantic side, suddenly the ship was doing 20.9 knots. Why was this speed not available on the Pacific side? ie 2) and 3) above. The speed differential on the different sides set myself and the passengers into further disillusionment. 5) Water, Toilet, Power Disruptions - Lights were flashing from time to time, power was out 1 night at 2am, repeated toilet malfunction throughout the ship. Water was luke warm most of the time in the bathroom sink. No cold water in the bathroom. 6) Treatment of Guests. Guest relations was swamped with guests asking for information, return of port fees, more information on why the port cancellations, the unsatisfactory and unsafe tour buses in Acapulco, the poor tour in Puntarenas etc. Regatta management searched out guests who went to guest relations (particularly those requesting return of port fees and why no attempt to reinstate a port) and forced them to meet with the General Manager and other managers. In some cases there was 1 guest to 3 management. Guests were intimidated into signing paperwork to cease talking to guests, (myself included). If we did not sign, would be consequences. The defensiveness of the Regatta management was very overt. For 3 nights, Ray the CD, was booed in the Regatta show room. Some of the guests forced a meeting with the Captain. 7) Decline of food quality. Post the new menu in August 2018, the food size, quality, appearance, variety in the GDR and the Terrace had declined since my last trip in Sept 2017. All meat was tougher and portions smaller. Something was off, there was so little taste to anything even when labeled as Cajun. Quality examples – salads swimming in mayonnaise, bean salad in the GDR was 3 types of canned beans with 2 sliced onion rings, no dressing, no taste. A salad had the white/pale yellow insides of an iceberg lettuce with 3 pieces of blue cheese and 2 walnuts that is it. A very noticeable cut back were the high tea sandwiches – much higher % of white bread, less ingredients and decoration, less seafood fillings – and, a number of them were frozen, not cold. A couple at the next table took the frozen sandwiches down to guest relations to complain. They came back to their table and told guests that they were dismissed. There was some repeats given the voyage was 18 days. Thinking about Oceania's marketing "finest cuisine at sea" - did not end my trip with that impression. The food on this trip was similar to my mass cruise line experiences, with the exception of the specialties which were better. 8) The Ship and Cabin. A small ship with considerable movement in only 6 foot waves – would never book this type of ship again, found the movement actually dangerous. Given it is 20 years old it shows decent maintenance. As often reported of all the R ships of Oceania and Azamara, the small size of the bathroom and cabin size is not appropriate for a premium cruise line. A negative is also the balcony dividers, the dividers had a 2 inch opening against the hull so you really did not have privacy. 9) Shore Excursions. In Acapulco, the 12 person size tour van were unsafe. The seat belts did not work, there were no headrests and there was no A/C for the back half of the bus. Guests in the back left the excursion half way through. There was no pa system on the van, so the driver was constantly during towards the back to yell information - this often while driving!. The tour was good though seeing all the highlights and viewpoints. The vans were not premium quality as should be the case given this was an Oceania cruise. I and others were scared the entire time the van was moving. On to Puntarenas. As noted above, we were very late arriving. Only 2 hours to darkness. They put together two tours - one a brief area tour and shopping and one for a horse show. Our friends did the shopping tour. The bus was not well equipped and the last hour was driving in the dark. There was a very large lineup at guest relations and shore excursions thereafter. On the positive side: 10) Staff/Crew - simply outstanding in every regard. Their smiles, salutations, work ethic, friendliness and engagement a 10/10. All the staff, everyone, was great. The room stewardess and steward were wonderful and kept our cabin spotless and in order. The service was at a premium level. Unlike Celebrity who used to have pool wait staff, Oceania does and they also provide glasses of iced water on a regular basis. The service level was at the premium category. 11) Cabin 7047. Concierge. Excellent mid ship location. Quiet, no mechanical sounds and no operational rooms across from the cabin. 12) Other – Very good specialty restaurants with significant menu choice, a real high tea every day, a real Sunday brunch with ice carvings etc just like the old days, excellent live music aboard, excellent soundtracks and volume level, the breads were divine, port lectures good. The Oceania mattress was excellent. 13) No ship within a ship – everyone on Oceania ships mingle together and eat together and enjoy the same level of service. There is no overt class segmentation which isolates guests from each other like on the mass lines. There were many guests I spoke to who were on Oceania and Viking and Crystal because they refuse to sail on the mass cruise line ships that promote physical class segmentation. This is a major reason I have sailed with Oceania. 14) No mass market shrilling for sales, photo sales, painting sales etc. It was delightful to not have the mass market intrusive revenue generating experience. 15) Appropriate entertainment. The Oceania orchestra was excellent and very personable. "Grace" the string group were super especially their rendition of Michael Jackson's Thriller. The type of music like 60's and 70's songs, Broadway theme songs complimented the passenger profile. There were no Vegas style shows. Bottom line on this trip, the premium quality was not there and there was no trust in Oceania ship management and corporate. Like my household, many guests booked this cruise for the birding and naturalist opportunities to be provided in Costa Rica, Nicaragua, El Salvador - all were eliminated. I and others, ended up not trusting Oceania's explanation of why our itinerary was adjusted to such a significant degree. Everyone was aware of dying tropical storm Sergio. Perhaps a more customer friendly and detailed explanation of the impacts of the storm might have enabled guests to understand and accept the significant changes. It seemed that Oceania was not interested in working hard to reinstate a port for the benefit of the guests. The ship was plodding along at below 16 knots for many days, we do wonder why an original port, or another port of many along the Pacific side, could not have been reinstated since the ship can sail in excess of 18 knots. As well, there were guests who were well aware of Regatta's past mechanical history in the past year. This information became common knowledge on the ship. Some of these mechanical issues have previously been reported on CC. November 7, 2017 being towed by the Coast Guard into Honolulu after being dead in the water with no power. May 2018, delayed in Cartagena awaiting parts. On the Alaska cruise just before this one, the ship missed Juneau and again was dead in the water for hours. Other than the excellent service and excellent specialty restaurants, Oceania’s product was not better than other mass market cruises. One of the most telling experiences on this voyage was on the last day. By the pool, groups of guests were completing their questionnaires. People were talking and sharing their forms with the general comments being “cruise from hell”, “poor value”, “don’t trust them”, “food really declined” etc. People were angry. The group of 12 guests close to my chaise lounge were competing to see who could produce the most negative rating. In the end, Oceania management's aggressive response to guest questions told me they had something to hide. Read Less
4 Helpful Votes
Sail Date: October 2018
We chose this cruise because of the great intinerary, half of which we never got to see. Before we even left San Francisco it was announced that we would be skipping three of the ports and we got to Costa Rica too late to do anything, ... Read More
We chose this cruise because of the great intinerary, half of which we never got to see. Before we even left San Francisco it was announced that we would be skipping three of the ports and we got to Costa Rica too late to do anything, basically missing four ports. There was no credible explanation given. Never an apology or offer off compensation. To top it off we had a horrific experience on the tour in Cartegena and asked for a refund. Hah! Of course not. This was our third and last Oceania cruise. Every one has had ports canceled with no offer of refunds or credits. We went on an Easter Island cruise two years ago and they cancelled Easter Island!! The food was mediocre. The entertainment was good, as were most of the crew members. Oceania customer service very poor. Every passenger we spoke to on the ship said this is their last trip with Oceania. Read Less
4 Helpful Votes
Sail Date: October 2018
This was our first, and last, Oceania cruise. As other reviews on this voyage have noted, Oceania failed to deliver a premium cruise and their arrogance towards the guests was visible and disgusting. The one bright spot was the ... Read More
This was our first, and last, Oceania cruise. As other reviews on this voyage have noted, Oceania failed to deliver a premium cruise and their arrogance towards the guests was visible and disgusting. The one bright spot was the hardworking crew - the best service we have received on a cruise. * The ship itself is small and not stable even in low wave height * The food in the Terrace and GDR was marginally better than the mass cruise lines we have patronized, but the service in these venues was better as there was less handling of food by passengers - simply more staff and more clean tables. Nice ambiance given all the tables had tablecloths. This was a premium item. * The specialties were only a bit better than experienced on Celebrity really, but there were more menu items to choose from, but more offerings does not automatically equate to quality. A bit better refers to having the roasted garlic in the bread basket in Toscana, the olive oil wagon etc. * Enjoyed the real high tea. The tea sandwiches were cheap though * The shore excursions were few due to the inappropriate port cancellations. Vans in Acapulco were unsafe with no seat belts, limited to no a/c. The shore excursions were often focused on shopping etc We did not believe Oceania's explanation on why 2 ports were cancelled, 1 port shortened to 2 hrs only before nightfall, a swap of Cabo to San Diego. The small tropical storm off the baja moved quickly. We passed the baja the next day with no sign of clouds or waves. The most insulting aspect of the cruise was Oceania's 0 effort to provide guests with a replacement port as the tropical storm had died quickly. There are many ports along the pacific side which we could have visited. I also heard from guests that Regatta management was harassing guests who complained. The mood was very depressed on this cruise. For the entire 18 days guests were complaining about the loss of ports etc. We could hardly wait to get off this ship and end the cruise. We paid a premium price to Oceania and they failed to deliver. Read Less
3 Helpful Votes
Sail Date: October 2018
After much research, we chose this sailing because of the nine ports of call included in the itinerary, which means fewer days at sea of course. We boarded the ship in San Francisco on Mon. Oct 8 with a 6 pm sailing scheduled. ... Read More
After much research, we chose this sailing because of the nine ports of call included in the itinerary, which means fewer days at sea of course. We boarded the ship in San Francisco on Mon. Oct 8 with a 6 pm sailing scheduled. Emergency evacuation drill was in the hour prior to sailing. After getting us all assembled on the deck, the captain came over the PA system telling us that due to a storm forming in the Pacific, Sergio, our itinerary would be changing. Sergio was set to make landfall on the Baja Peninsula on Fri. Oct 12. Therefore, we would not be visiting the ports of Cabo San Lucas, El Salvador, Nicaragua and instead of a docking time of 11 am in Costa Rica we would be delayed until 1 pm. We would still have Catalina Island and San Diego would be added. That would mean the first sea day as planned, 2 stops in the US and then 3 and a half days at sea in a row before arriving in Costa Rica. Catalina Island is very small and while San Diego is an interesting city, many had been there before, or at the vey least, we all know how easy it is to visit if one wishes. This announcement brought immediate negative, unhappy reactions from the guests. Sergio? There was nothing in the news about this storm. The captain emphasized safety first. Safety yes. But this seemed to be a drastic reaction to a storm that had not yet made any presence in the news media. Many of us wondered why, if we had to miss ports, the decision was not made to push out right away, skip the US ports and get south of the path of the storm. Visiting the countries in Central America was a big attraction to this sailing and they were wiped out from the get-go. In the end we did not even dock in Costa Rica until 3 pm (we were told because of tides??) and had to be back on board in 4.5 hours. At first glance that might seem acceptable but one must realize that it was dark about 5pm so we could see nothing of their stunning natural environment. As it turned out Sergio crossed the Baja late Fri. morning as expected and was only a tropical storm. Missing the ports was disappointing enough but there was no apology, seemingly no remorse and absolutely no perk or credit of any kind offered to soften the blow. Sergio fizzled out. but apparently, we could not even pick up one of the missed ports. And we were late arriving in Costa Rica because of tides? What does that mean? No explanation given. After returning from this cruise we began searching the internet and found reviews reporting that Regatta has a habit of missing ports. Why? No answers have seemingly been given to anyone. I must say though that the food on the ship was wonderful. The service staff were generally attentive and responded to requests. Their methods of communication however need improving. Most important announcements were printed and placed on the bed. Sometimes we found notices stuck on our door. Once they placed a printed notice at the gangway expecting passengers to see it and pick it up. WHAT? Not everyone got off the ship at that port and many people simply did not see the notice as it was not handed out or pointed out in any way. They continued to post incorrect information on the TV days after changes took place. A smaller point that should be addressed includes reminding guests of the dress code for the grand dining room and actually making an effort to ask guests to adhere. Caps, shorts and flipflops don't belong there. If this had been my first Oceania cruise it might very well have been my last, so disappointed was I with this sailing. One last comment here- debarkation was a nightmare. It took about 2 hours for the ship to be cleared and the removal of luggage was dreadfully slow. People were anxious as flights were leaving and some had to have missed theirs. Upon investigation it seems this is not the first time Regatta has had this problem either. Other ships in Miami seemed to get their passengers off. But Regatta was abysmal.!! Read Less
9 Helpful Votes
Sail Date: October 2018
There are many reviews of this poor cruise already posted. I support the information and analysis and conclusions reached by the reviewers as well as information and analysis in the current thread on the current Oceania board. ... Read More
There are many reviews of this poor cruise already posted. I support the information and analysis and conclusions reached by the reviewers as well as information and analysis in the current thread on the current Oceania board. While new to CC (thanks to my TA), I am not new to cruising across many brands. This was my 3rd and last Oceania cruise. My concerns are: 1) Oceania management anti customer first attitude - as reviewers have stated, no attempt was made to reinstate ports or find another port from the many cruise friendly ports along the Mexican and Central American pacific coast. Apparently they made the decision to kill ports 7 days before reaching the Baja and the tropical storm, Bottom line, we passed the Baja a day and a bit after the storm left the area. As others have noted, so we lost 3 days of ports but only were delayed 1 day in San Diego (a port swap from Cabo). Really? For 4 days be plodded along slowly - no attempt was made to speed up to get to a replacement port. They had the nerve to show up at 3 pm in Puntarenas Costa Rica which was 2 hours before dark. I heard an officer say to another that they had to get staff off for training in Miami. Ah, the real reason they showed up there. Bottom line, Oceania did not care about providing replacement ports because they already had our $ and frankly I believe they thought we were all sheep accepting Oceania's claim to fame. They have found out differently. The Oceania arrogance is the main reason why I will not patronize Oceania again. 2) The harassment and threats to guests. Thankfully I was not one of them, but I did hear comments from others about the situation. Not acceptable Oceania. 3) Regatta has a dubious mechanical history. I should have done more investigation on the history of this ship. It is not a pretty history. On the cruise before ours, the ship missed Juneau and lost power. On this trip, there were flickering lights, short power outages, toilets not working. I will check out the track record of any future ship before I book. 4) Food decline. The new menus reduced the choice and quality of food offerings. The food in the GDR was no better than my last Celebrity MDR experience. The food in the Terrace was a step down as well, granted they do have grilled lobster etc but that hardly makes up for the limited buffet. I have to say the food on this trip had little to no taste and I quickly lost interest in eating. The table side caesar salad in Toscanna was bland and of middling quality. The hard working staff were outstanding as usual. The overall atmosphere on this cruise was one of irritation and distrust - this did not go away and was overt on the last day when cruise comments were being prepared. In my many cruises, I have never heard a passenger load speak with such hostility towards the cruise line. There are many choices in the world of cruising so I will move my cruise business to a different cruise line. I will not speak highly of Oceania in the future. Read Less
10 Helpful Votes
Sail Date: October 2018
Primary reason for choosing this cruise was the ports of call. Unfortunately three of our ports of call were bypassed by Oceania; Carbo San Lucas Mexico, El Salvador and Nicaragua. Instead we spent 2 1/2-additional days at sea. It is like ... Read More
Primary reason for choosing this cruise was the ports of call. Unfortunately three of our ports of call were bypassed by Oceania; Carbo San Lucas Mexico, El Salvador and Nicaragua. Instead we spent 2 1/2-additional days at sea. It is like a cruise to no where. We have no idea why the ship was unable to arrive at Costa Rica on time. We arrived five hours late causing us to miss the eco excursion, which was most important for my wife and I. Since we had two and have extra days at sea, you would think we would have arrived on time in Costa Rica. We arranged a meeting with the ships general manager. We received little sympathy. As a matter of fact we were threatened by the general manager not to have conversation with other passengers relative to our disappointment.We are in the process of filing a formal complaint with Oceania's senior management and parent company(Norwegian). All in all the cruise was a big disappointment. The hostile atmosphere made us very anxious and apprehensive for 18 days. The cruise was my wife and my seventh cruise with Oceania. The Staff in the Terrace Café had a major communication problem. Most of them were(I believe) from India or the Philippines. You had to explain to them exactly what you wanted and half the time it was received incorrectly. Big disappointment. Read Less
1 Helpful Vote
Sail Date: June 2018
We chose this cruise because of the itinerary (Panama Canal). We’ve heard great things about the R ships because of the size and we thought we’d do a comparison with the O ships as we have sailed with the Riviera last year. ... Read More
We chose this cruise because of the itinerary (Panama Canal). We’ve heard great things about the R ships because of the size and we thought we’d do a comparison with the O ships as we have sailed with the Riviera last year. Insignia is too tired and could use a lot of makeover. Paint peeling, rusting, carpets buckling, smelly, you get the picture... We chose a penthouse suite because we needed a little bit more room. The bed is very comfortable and very nice. The bathroom could use some work too. We had a bathtub/shower combo and I don’t know how a person taller than me could comfortably take a shower. I’m 5’3 and barely had the shower above my head. Bulgari amenities were nice which is the standard for the suite. Dining is of course excellent in which Oceania prides themselves. There were only two specialty restaurants (Toscana and Polo) on Insignia compared to Riviera which has four. But to be fair, the grand dining room features specialties from the Red Ginger and Jacques often enough that we didn’t miss those. Afternoon tea is always divine but watch that you don’t spoil your appetite for dinner. It’s so easy to do with those scrumptious treats! Entertainment is sorely lacking on this cruise. The guest singers were okay. The guest comedian, Fred Klett was good. The Insignia production show artists/singers were awful! One couple got up in the middle of the show and muttered “their singing is dreadful!” which I agreed. They’ve been better off having karaoke singers as they could have been better. In fairness, the Smile String Quartet and the Insignia Band were excellent. Except when they accompany the Insignia singers who drown out their music with the singers’ caterwauling. There is enough activities on board like bridge lessons and lectures which my husband enjoyed. There was a lame line dancing lesson. Trivia and bingo also. And of course, there’s a beautiful library on board that has beautiful and comfortable sofas and lounges to read and snooze and relax. Spa on board has various services offered at a very expensive premium price. It’s no wonder, they were never busy. There’s a separate steam room, showers and locker rooms for ladies and gents. It would have been nice to have a sauna. There’s also a nice fitness room with various machines and weights and have some free group exercise classes in the morning. And of course, there’s the usual up sell on personal training, coaching and nutrition training. The service on board is excellent which is expected for an upscale cruise line. Although we sometimes felt like those who were not part of the Around The World cruisers were the after thought. There were about 195 ATW cruisers on board and this ship fully catered to them. I guess, you have to follow where the $ is. We didn’t do shire excursions through Oceania as they were overpriced. My husband and I hired a van with another couple to take us around in Acapulco, Cartagena and grand Cayman and did our own thing. We spent a total of $150 for all tours which is the equivalent of one shore tour per person if we did it through Oceania. Disembarkation was a little messy for my liking compared to embarkation which was a breeze. But then again, a lot of people (ATW cruisers) were already on board and everyone had to disembark in Miami which was the end of the tour. Would I go on Insignia again? Probably not. I like the Riviera ship better because it has more to offer. Bigger staterooms, bigger hallway, bigger elevator, ones that can fit more than 4 people. But if Oceania continues to improve or maintain their cuisine and service level, we will continue to sail with them. Read Less
2 Helpful Votes
Sail Date: June 2018
This was our fourth cruise on Oceania, and second on the Insignia. Check-in in Los Angeles was a breeze, and I had no trouble bringing on board 6 bottles of good quality wine, for which I payed the high corkage fee of $25 per bottle; yet ... Read More
This was our fourth cruise on Oceania, and second on the Insignia. Check-in in Los Angeles was a breeze, and I had no trouble bringing on board 6 bottles of good quality wine, for which I payed the high corkage fee of $25 per bottle; yet I would do this again considering the very high prices they charge for wine. Food in all the restaurants and buffet was outstanding, and service was excellent, except for my cabin attendant who had to be reminded to do things. I really like the size of the old 'R ships', but the cabins, although in good repair, are way too small. While the ship had no dance or zumba lessons, the five piece band was outstanding, and there were usually five or six couples dancing each evening. Another high point was the wonderful bridge lessons taught by Harold; a very gifted teacher, and there was almost bridge play at several levels each afternoon. The internet was far-faster than any other ship we were on. There were never any lines for the restaurants or the tendering. There were some negatives besides the tiny concierge cabin. This was the last stage of the around the world cruise; avoid booking any segment of an around-the world- cruise; you'll be a second class citizen. Some of the staff seemed 'burned out' and exhausted. While the Panama Canal is excellent, the other ports are quite bad. Read Less
9 Helpful Votes
Sail Date: May 2018
t: Left Miami with huge expectations. Boring tour of Havana. After leaving Havana we were soon informed about engine problems that would cancel our Cartagena shore excursion. The one excursion I was truly looking forward to. Went thru the ... Read More
t: Left Miami with huge expectations. Boring tour of Havana. After leaving Havana we were soon informed about engine problems that would cancel our Cartagena shore excursion. The one excursion I was truly looking forward to. Went thru the canal and on to Costa Rica. Did a walk in a cloud forest where we saw one bird and one poison is frog. Had two folks who never should have been on the exclusion because of inability to walk the trail and suspended bridges. After Costa Rica was informed that our Nicaragua port would also be cancelled. My second most looked forward excursion. On to Acapulco and Cabo (shore excursion shortened to 3+ hours). We also had a gastrointestinal issue that quarantined anyone effected for the remainder of the voyage. We were not affected with intestinal issues but unfortunately the crew was so overwhelmed that the service onboard was unsatisfactory to say the least.No one onboard was compensated until the last night of the voyage which was a 2 hour open bar and tell me how that benefits those of us who don't drink? We also were given credit for our additional shore excursion but ironically they credited us for a shore excursion that we actually took in Cuba. So what about Cartagena and Nicaragua that was part of our OLife package. We were supposed to disembark in San Francisco at 9:00am. We wound up clearing customs at 4:30pm which left us 19 minutes to get to SFO for our 4:49 pm flight home (United #1723) the last flight home. So we had to take a taxi ($62), rent a hotel room for the night ($158.35) and buy dinner($35.) when I asked one of the oceania agents at customs about taxi,hotel, and food he pretty much shrugged his shoulders and walked away. Very professional! For the price we paid (2-3 times what other cruise lines charge) we expected so much more than what we received. Did I mention the $500. tip charge that was tacked on to our final bill. A hefty tip for such poor service. We will enjoy Celebrity from now on. Most disappointing! Read Less
8 Helpful Votes
Sail Date: May 2018
Just an OK cruise with a few disappointments . . . we have sailed on Oceania before, this cruise one of our least favorite. Panama Canal from Miami to San Francisco. We did get to Cuba which was fascinating to say the least. We arranged ... Read More
Just an OK cruise with a few disappointments . . . we have sailed on Oceania before, this cruise one of our least favorite. Panama Canal from Miami to San Francisco. We did get to Cuba which was fascinating to say the least. We arranged a private tour for the two of us all day . . . $65/pp. Museums, walks through town and ride in a 57 Chevy convertible. Great guide, provided lots of information. For reasons unknown, we did not stop in Cartagena, all sorts of excuses from the bridge which irritated the majority of passengers. Technical problems with the engines, paperwork, all sorts of reasons for arriving three hours late, dropping anchor for two hours, and then just leaving, which no one believed. Everyone had tours booked and were looking forward to Colombia. Add one sea day. Panama canal was interesting. Day long passage but the guide brought on board pointed out a lot of things along the way to include history of the canal. In Costa Rica we had another private tour to see crocs and monkeys. Excellent boat ride down a river. Like to mention that we had private guides for every port, all arranged from recommendations by Cruise critic members. Two people, private car, air-conditioned, anywhere we wanted to go for less. Nicaragua was skipped due to “civil unrest” so lost out on our second port. Guatamala was excellent . . . private tour took us to Antigua, ride on a chicken bus (highlight of our trip), chocolate factory, and macaws and toucans. Acapulco was a dive, the town and beaches are filthy, roads terrible, traffic and congestion. The cliff divers were fun, and did a little sight seeing to spots that big stars frequented. Private tour of Johnny Wieissmuller’s Casa Tarzan Room at the Los Flamingos Hotel. Cary Grant, Red Skelton, John Wayne, etc. Cabo was breathtaking but we were only there for 5 hours. Another big disappointment but the ship just had to sail to get to San Fran on time. A couple more hours in Cabo would have made a huge difference. Tenders totally disorganized and independent travelers had to fight for tender tickets, yet every tender with “priority” Oceania tours left with empty seats. Like to reiterate, tenders were a mess. Once we were finally on shore, we took a short boat ride, saw tons of pelicans, crabs, exotic fish, sea lions, and awesome scenery. One place we will have to go back to. Supposedly, a group of around 18-20 in Acapulco came down with some intestinal issues from a lunch on their Oceania tour so the whole ship was placed on strict sanitation precautions. Stories changed in talking with other passengers so not sure of the source of GI problems. Regardless, the ship responded as one would expect . . . just put a damper on the rest of the cruise. Couldn’t touch anything, some passengers quarantined in their rooms, all food cooked thoroughly and some public places even closed. So another thing to have to put up with. No compensation for inconvenience or lost ports, of course. Oh, well, checked Cuba and Canal off the bucket list. But crew was very nice. Restaurant staff very friendly. Officers kept a low profile. Room nice, mixed reviews on the food, menu for the most part hasn’t changed or been updated in years, it seemed. Wine selection not exceptional but adequate once we found something we liked. After 10 sea days, it was time to go home. Read Less
5 Helpful Votes
Sail Date: April 2018
Alumni group, canal transit, fairly good destinations. However, we purposefully left behind our personal computers and electrical outlet adaptors because the ADVERTISEMENT said 120 outlets and a personal computer would be provided, along ... Read More
Alumni group, canal transit, fairly good destinations. However, we purposefully left behind our personal computers and electrical outlet adaptors because the ADVERTISEMENT said 120 outlets and a personal computer would be provided, along with FREE internet. The actuality of the situation was that this boat was built in ITALY, and half the outlets were the standard Italian recessed oval double plug outlets!! The "free" internet service was the ABSOLUTE WORST I've ever had on a cruise, but, of course, there was an 'upgrade' provided for a cost, of course, of course, of course!! The 'provided' laptop was an old one with the speed of a 2088 operating system, and even the internet guy on board said he never advises anyone to use the provided computers!!! Although the suite was very nice, It was small compared to others I've had at the same level of service and price. Most of the staff were friendly, but some were very rude, especially those at the Waves grill taking orders!!! An occasional guest was rude, and when I reported one or two, I got nowhere with the staff. Most of the staff spoke good English, but there was the occasional staff who could basically understand nothing I asked. Overall, an OK cruise, but overstated or frankly false claims about the quality of service provided!! Read Less
6 Helpful Votes
Sail Date: April 2018
Positives: Beautiful, functional ship, and gorgeous suite. Outstanding dining options--6 restaurants to rotate among for dinner. Meals, with a couple notable exceptions, were excellent. Beautiful dining rooms, and very fine service from ... Read More
Positives: Beautiful, functional ship, and gorgeous suite. Outstanding dining options--6 restaurants to rotate among for dinner. Meals, with a couple notable exceptions, were excellent. Beautiful dining rooms, and very fine service from dining room staff, room stewards, butler. Wonderful guest lecturer gave 8 afternoon talks (mostly on days at sea) all related to our ports and destinations. A woman from Panama gave great narration as we traversed the canal. We liked the pool and pool area and used it often, especially on our warm and sunny sea days. Waves pool restaurant (hamburgers and sandwiches etc; also breakfast items and ice cream station) was heavily used and I believe enjoyed by everyone. Warning: in the Terrace buffet, the grilled-to-order grilled food was very good, but the buffet food was sometimes lukewarm and not appetizing. Great fresh fruit selection in the AM though! And we liked sitting outside aft when eating at the Terrace. Overall, we thought the ship ambiance was ideal. Note; we did not see guests, with very few exceptions, under age 60. Zero children. We are in our 60's so that was fine for us; but be cautious about booking if you are younger. Cons: People in destination services were not helpful, nor friendly. If you hadn't booked a ship excursion, they had no interest in helping. They had no knowledge of ports. No help at all for those who wanted to explore on our own. We were disappointed in that. Nightly entertainment: some good to excellent, some poor to mediocre. Regarding the piano bar, house band, pop band, etc., times listed in the ship newspaper were often not accurate--we showed up and they didn't. Also, events would be announced (like a band playing in the afternoon at the pool) that just did not happen, with no explanation. Whoever manages these events is evidently not detail-oriented. Another minor beef: the cookies were uniformly awful--and we spoke with other guests who agreed with us. Decent-tasting cookies are not hard to bake! There were two showers by the pool. One was scalding hot and the other freezing cold--go figure. Not adjustable. So we could not shower before/after pool use. Regarding tender ports: the ship gave priority for tenders to guests with ship-purchased excursions. Nevertheless we were granted tender access quickly each time--lucky? The tender boats themselves are awful--hot, crowded and uncomfortable. We had an embarkation problem. Our key passes were not ready for us--don't know why. We were delayed 20 minutes while a staff member went onboard to get the keycards. Then they were the wrong color (designating what type of room you have) so we had to get them redone. Minor annoyance, but not a good start. My con paragraph above is longer than my pro paragraph, but that is just because i went into more detail on the cons, to warn folks about the negatives. But the pros easily outweighed the cons; overall, we enjoyed the trip. The suite, meals, and butler service were SO good. We will sail the Marina again, and in fact already have another voyage reserved. (Roughly 5% discount by booking onboard.) Read Less
4 Helpful Votes
Sail Date: March 2018
We chose this cruise line and ship due to its small size (approx 650 passengers) and having gone on an extended and enjoyable cruise last year with them to New Zealand and Australia. This year's cruise from Honolulu to Miami was ... Read More
We chose this cruise line and ship due to its small size (approx 650 passengers) and having gone on an extended and enjoyable cruise last year with them to New Zealand and Australia. This year's cruise from Honolulu to Miami was unfortunately very unpleasant. I am writing this review to voice my and my wife's extreme disappointment concerning the above Regatta cruise which we recently completed. It started off on a sour note when we were forced at the last minute to delay our stateroom boarding by over four hours due to a medical issue suffered on the previous excursion in which over four passengers had come down with the norovirus. This required the entire boat to be continuously disinfected for the first seven days of our cruse. Although it did not affect any of our Hawaii destinations it certainly affected the level of on board service which was extremely slow and at times disorganized. We understand the necessity for the precautions which had to be taken to ensure there was not another outbreak but it still was a irritating issue to deal with. However this is not the reason for this review. Our main complaint had to do with an issue which occurred after leaving the Hawaiian islands. During our sea cruise towards San Diego a passenger became ill which necessitated the ship being turned around and returned to Hawaii so the passenger could be air lifted to a medical facility. This caused an eventual 26 hour delay and some major changes to our remaining itinerary. As a result two of our remaining nine port calls were cancelled (Cabo San Lucas Puerto Quetzal) and a third (Corinto) was reduced in time from the nine hours to five. Two private tours we had booked had to be cancelled and others rearranged. The itinerary changes also added two additional sea cruising days (going from 11 to 13) to an already onerous amount. So basically of the nine remaining port calls we lost two entirely and half of a third. Needless to say we are very unhappy about all this lost time and disruption to our trip due to the illness of one passenger. We understand the situation was possibly life threatening and the necessity to get the passenger medical attention. However because of all the port cancellations and disruptions this caused we felt at the very least we should be entitled to some compensation. We discussed the matter with the Regatta on board executive concierge who was attentive but basically said if we had any complaints we should notify Oceania guest relations and gave us the email address. We knew the cruise line could change itineraries at its discretion, however we felt this went way beyond a minor inconvenience and certainly was not an act of god. This was our second long cruise with Oceania (we attended last year's 23 day Australia, New Zealand, Indonesia which we greatly enjoyed) and strongly felt we should have been at least partially compensated financially for all the lost time due to one passenger's illness. This complaint was sent to the Oceania guest relations email while we were still on the cruise and after seven days and having received no response we sent a copy of the email to Robert Binder, the CEO of Oceania. Within 24 hours we received a reply from guest relations which basically said no compensation and referred us to the fine print in the cruise contract about changing itineraries. It is sad to think it required a letter to the CEO in order to get guest relations attention and the courtesy of a response. What was sadder and inexcusable was the total indifference of Oceania to our complaints. For a company that touts its world class cruising experience its customers relations staff was woefully indifferent to passenger complaints. We more than likely will not be cruising with them again. As far as the onboard experience was concerned we have the following comments: Cabin - room service staff was excellent - maintenance staff was not. Our air conditioning was mostly inoperative the first four days of the cruise before finally being fixed on the third attempt on the fifth day. Dining - service in the beginning was very slow probably due to the sanitation precautions that were being taken due to norovirus outbreak on previous cruise. After first seven days and discontinuance of constant disinfecting, service was very good. Food for the most part was very good to excellent especially in the speciality dining rooms. Activities: very poor selection of activities unless you like bingo, line dancing and gambling. Fortunately the onboard lecturers were very good and knowledgeable. entertainment: was typical cruise ship caliber - nothing special. Read Less
4 Helpful Votes
Sail Date: March 2018
This was our first cruise on Oceania. The itinerary hit several of our bucket list locations and we had always wanted to sail on a small ship, so booking was kind of a no-brainer. The prior cruise had been hit with the Norovirus and ... Read More
This was our first cruise on Oceania. The itinerary hit several of our bucket list locations and we had always wanted to sail on a small ship, so booking was kind of a no-brainer. The prior cruise had been hit with the Norovirus and the first 5 days the crew was working overtime on sanitation (less service for the passengers). We totally understood that and with a 24-day cruise assumed we would have exemplary service many days. Next problem - we were unable to stop at either Cabos San Lucas or Guatemala due to an emergency medical evacuation several hours out of Kauai - the right call by the captain. Unfortunately, we found the service to be lacking throughout the entire cruise. We were never able to get through dinner in less than 2 1/2 hours and twice it was over 3 as the dining room staff at all of the restaurants was exceptionally slow. The only way around this was to eat in the Terrace Cafe and we much prefer a restaurant to a buffet. The service in the pool area and other reading/conversation "nooks" was also very poor. The ship had one server for to cover very large sections. No matter how good, no server can give great service when their section is too large. That said, our stateroom steward and her assistant were absolute gems, the Terrace Cafe also had some "shining stars" and the hostesses and hosts were very good. The food was the best we have ever had aboard any ship. The library and card/game room was exceptionally well stocked. Over all, we enjoyed our cruise tremendously. However, we found the level of service no better than we can get on other lines, the entertainment in the show lounge was sub-par, and the casino was almost non-existent. We will probably never sail Oceania again. The additional cost to cruise with so few passengers is not worth the level of service we found and the lesser entertainment. Read Less
2 Helpful Votes
Sail Date: February 2018
WE chose this cruise to transit the Panama Canal Sirena Cruise (Oceania Cruises) We wanted to go through the Panama Canal so we got our agent to book a cruise that would do that and that would allow us to join another cruise from ... Read More
WE chose this cruise to transit the Panama Canal Sirena Cruise (Oceania Cruises) We wanted to go through the Panama Canal so we got our agent to book a cruise that would do that and that would allow us to join another cruise from Ushuaia a few days after completing the first Cruise. We arrived in Miami and joined the ship Sirena having booked a vista suite which turned out to be marvellous and spacious with butler service. We then looked forward to Oceania’s widely advertised “finest cuisine at sea”. As the cruise departed Miami we treated ourselves to a G & T from the complimentary bar in our cabin and prepared ourselves for our first dinner of the finest cuisine. The ship had multiple restaurants and we chose to eat in the Grand Dining Room. We arrived for dinner and were seated with great flourish by a maître d’ hotel and asked if we would like a drink to start. Of course thank you. It arrived and we ordered from the extensive menu, and were asked by the waiter if we would like wine, so said yes please. The wine list was extensive and focussed on Europe, USA and South American wines but WITH PRICES listed. And what prices! They would put most local Australian restaurant wine prices to shame and we know how expensive they are. What the hell we thought we are on holiday. So we had dinner with wine, but the whole experience was dulled by the expense of drinks and wine, after having paid a prestigious price for a prestigious suite. No one had told us drinks were not included but not guess as seasoned travellers we should have known! Well breakfast may be a better experience. Breakfast was the usual buffet with a reasonable choice of brekkie fare, but there were no sugar free or sugar reduced items such a yogurt, juice or pastries., may of the choices needed cooking while one waited and waited and …….. The toaster was, as is always the case everywhere, slow as a wet weekend and required several runs through to get nice golden toast. Butter was all unsalted. So the finest cuisine left something to be desired and the meal was very slow while one waited for eggs, toast, pancakes and so on. All the restaurants were catering for rather non-adventurous tastes and the food generally was under spiced and under salted. It is a great shame this was so because the food was good and beautifully presented but lacking in flavours unless it was something simple like a grilled steak or dessert. I do not think that Oceanic has the ‘finest cuisine” afloat, we have been on ships with significantly better food. The shore excursions were all pre-booked and fairly expensive. Our first was in Havana and was a nice walking tour after a short bus ride from the ship to downtown. An interesting tour with an informative guide, but not worth the money it cost. Several other tours were simply a joke. One to some ruins was all day and we spent most of the day in a bus. Waste of money! Going to dinner one night in the Tuscan Steak restaurant my wife slipped on the top deck (painted but not non-slip paint) twice, the second time breaking her humours quite badly. We sat in the restaurant entrance and the maître d’ called some officer and the doctor. The officer was quite brusk and immediately said to my wife that her shoes were why she slipped. He continued to be unsympathetic and hung around like a bad smell even when she was taken to the medical centre. It got to the point where I requested he had nothing more to do with us. The ships doctor took x-rays and confirmed the arm was broken but could offer no treatment other than pain killers and a sling. At our next port we were sent ashore to a small country hospital where locals congregated in the foyer chatting and eating and were seen by the resident who spent ages collecting data on my wife. After several hours an orthopaedic guy turned up and confirmed it was broken and that an operation would be needed to repair the break. At this point we left and went back to the ship. It was not the sort of hospital where we would have an operation, even though it may have been perfectly good. We carried on with the cruise until we got to Panama City and while we were having dinner we were informed we had to go to hospital and a driver was waiting. I grabbed passports and a few other essentials and away we were whisked. Half way to the hospital a call from the ship informed us we had left our luggage and that we had to return to get it. What was I to do, return and pack three suitcases and then go to the hospital again with all our luggage and a wife with a broken arm who could do little? So we continued. Big mistake, but then again we were offered No help by the ship. We had left the ship and our luggage. We fully expected to return and complete the cruise but these hopes were dashed by the ship refusing to accept us back on board. We got my wife repaired and arranged to fly home to Sydney which we did and in so doing missed our second cruise. But that is not the end of the story. On returning home one of the first priorities was to contact the ship for return of our luggage. Discussions via email continued for a month and eventually our suitcases were returned with only clothes minus shoes and underwear, at my cost (over AD$700). So back to the email saga,. I have some 20 emails with the ship and Oceania’s office in Miami. A month or so later another box was returned, again at my cost, but again not all our goods. They had kept everything of value. Back to the emails yet again. Another month and some valuables were forwarded, but again not all of them. Some of my critical medications were not returned. Finally the saga plays out with Oceania refusing to send the last two items because they might create customs problems. I think they had no right to make such a decision on my behalf and their actions are tantamount to theft. I had receipts for the items they refused to send showing they were bought in Australia so …….. In conclusion, Oceanic has nice cabins with great cabin service, very average food but beautifully presented, shore excursions that are not good value for money and slippery decks that are poorly signposted and senior staff who have no sympathy or understanding of their guest’s plight. Their advertising, in my mind, is not borne out in practice. Although I cannot recommend them, but, they have many devoted cruisers who always travel with them. Make up your own mind! Read Less
4 Helpful Votes
Sail Date: October 2017
Recommended by their exclusive travel agent Vacations to Go. Service was the very best Food too was the best of all cruises we have been on. Ship is small and lacks many of the other amenities of the larger ships. The cabin ... Read More
Recommended by their exclusive travel agent Vacations to Go. Service was the very best Food too was the best of all cruises we have been on. Ship is small and lacks many of the other amenities of the larger ships. The cabin was very cramped. Washroom suitable for a child with step up at the door. I was told by other passengers that they prefer the larger Riviera ship which has much more on board activities, with the same excellent food. In Acapulco, I recommend using the services of Benjamin Alarcon of Tourist Transportation Service. He provides excellent tours by taxi at a fraction of the cost of the excursions offered by the cruise line. Call from USA 11 521 744 181 74 24 email: benjamin_alarcon@yahoo.com The ports visited in Central America were extremely poor. I was suprised that a top rated cruise line like Oceania would use these commercial ports where one has to use transportation to any point of interest. Read Less
4 Helpful Votes
Sail Date: September 2017
We like leaving from the port of San Francisco. Wanted to see the Panama Canal. It was a long cruise, 17 days. The ship is nice, but we were disappointed with what they called a penthouse. It is very small, nice bed & bedding, ... Read More
We like leaving from the port of San Francisco. Wanted to see the Panama Canal. It was a long cruise, 17 days. The ship is nice, but we were disappointed with what they called a penthouse. It is very small, nice bed & bedding, little TV about 20", and only 2 plugs for American voltage! Bring a power Strip! The ship is very clean, very good food, nice staff. Very attentive to all our needs. Our Butler, Sanjay was an outstanding Bulter! Always right on top of our every need. The itinerary was not a good one for us. There really isn't a lot to see. The Panama Canal became boring after about 3 locks. The locks on our river cruise very more interesting. It was hot & humid 2 ports were canceled due to weather; Cayman Islands was to replace Key West, ended up being canceled too. We had 3 dinners brought from the speciality restaurants & served course by course in our suite by our Butler, Sanjay. Most other nights we enjoyed dinner on the outdoor terrace in the buffet. Getting on & off the ship was made very easily, no stress or long lines. There was a lot of time to sit by the pool, read & relax. Oceania does not push drinks on you; no art auction; no photographer; no coffee cards to buy, the speciality restaurants are always no extra charge serving wonderful food. This was our forth Oceania cruise, all the others being European, The Black Sea, Baltics. The one port we did enjoy was Acapulco where we had a private tour. It was a one time itinerary for us. Read Less
5 Helpful Votes
Sail Date: June 2017
Primarily chose this cruise because we wanted the Panama Canal crossing. Food was overall good. Disappointed that French Onion soup was never served. The main dining room is also Jacques as there is insufficient space for 4 ... Read More
Primarily chose this cruise because we wanted the Panama Canal crossing. Food was overall good. Disappointed that French Onion soup was never served. The main dining room is also Jacques as there is insufficient space for 4 specialty restaurants. However, main or Grand dining room is never open when in port. C'est la vie. Service in the main dining room was erratic. Sometimes excellent; sometimes terrible. C'est la vie. Terrace Cafe was very good but a smaller selection than Marina/Riviera (crab legs are gone - C'est la vie). Red Ginger was excellent - sea bass portion was consistently smaller. Tuscan Steak House was excellent. Pretty much the same menu as Marina/Riviera. Terrace cafe seemed to have significantly less staff to help those that couldn't manage carrying their own dinner plate. Lobster tails, lamb chops, steak, etc still served at the grill. as well as make your own pasta. Cabin (balcony) was adequate - but just felt like I needed more elbow room. Entertainers were good but the main lounge doesn't really have a stage and it limits the type of production show they can perform. Also visibility is generally not good as it's not stadium type seating. Overall, we had a good time.....but I personally much preferred the Marina/Riviera. I've sailed Oceania 5 times and only once on the smaller ships. I'll only do their smaller ships if desperate. As you might expect, there's considerably less shops due to the lack of space. Read Less
15 Helpful Votes
Sail Date: April 2017
We chose Oceania Regatta because we had sailed on the Insignia last year to Australia, New Zealand, and French Polynesia. The Regatta is the sister ship. This time we introduced our friends to Oceania! This was our 2nd cruise with ... Read More
We chose Oceania Regatta because we had sailed on the Insignia last year to Australia, New Zealand, and French Polynesia. The Regatta is the sister ship. This time we introduced our friends to Oceania! This was our 2nd cruise with Oceania Cruise Lines. Everything from start to finish was excellent. We chose the same type of cabin, the penthouse suite. A few days into our trip, we were surprised to have a lack of hot water in the shower but, it was handled quickly. :-( The lectures and spa services were all enjoyable. The narration by the specialist during the Panama Canal crossing was great. Larry, the professor on board gave fabulous lectures. The shows performed by the Regatta Singers was also excellent! Corey Powell, our Cruise Director was so friendly and personable. One night there was a pianist another, a magician. The magician gave a great lecture about the history of magic - it was great! The pianist in Martinis was so enjoyable. The String Quartet was fabulous--- every night for 2 hours! The dining on Regatta --- what can I say. The food delicious and service wonderful. The Veal Milanese in Toscana was better on the Insignia though. Polo Grill was great! The cooking demonstrations were fun! **I was injured while on board (not badly), and taken to the medical facility. Being an R.N., I was very impressed with the care by the Doctor and R.N. on board. ** Our Butler, Raj made sure I had ice for the ice-packs - Raj was great all throughout the trip! All of our Ports were interesting --- I wished we had a longer stay at each one. We chose to make our own arrangements for excursions. I would like to try one of Oceania's larger ships in the future! Would we sail on Regatta again - you bet! Read Less
10 Helpful Votes
Sail Date: January 2017
Chose this cruise line because if it's sister company Regent who we have been with before and loved. Decided to have a change but it was a mistake. No less expensive taking everything into account that we spent and definitely a star ... Read More
Chose this cruise line because if it's sister company Regent who we have been with before and loved. Decided to have a change but it was a mistake. No less expensive taking everything into account that we spent and definitely a star grade less. Ship was full and felt very overcrowded. Also oldest age profile of pax We have ever cruised with and their lack of mobility was a factor in several things like shore excursions! Many times (at least 50%) couldn't get a table for dinner and had to wait 20/25 mins. This made us late for showtime and couldn't get a seat there either, so very disappointing. Shows better than expected. Shore excursions extremely expensive, not sure who is making the money but probably Oceania. Booking a tender berth in Cayman a disaster! Five other huge ships in that day I.e. 19,000 pax available to disembark. Overall fairly enjoyable but wouldn't go with Oceania again. Old ship and not geared up to open seating dining and showtime, you need to pick one of their newer ships. Read Less
3 Helpful Votes
Sail Date: January 2017
Chose this cruise for itinerary + the Iowa State Alumni group. We arrived at the Los Angeles Port at 6:30 pm after a cross country flight and 1 hour 15 min transfer. It was rather dark, one man met the shuttle saying, "it's ... Read More
Chose this cruise for itinerary + the Iowa State Alumni group. We arrived at the Los Angeles Port at 6:30 pm after a cross country flight and 1 hour 15 min transfer. It was rather dark, one man met the shuttle saying, "it's late and everyone has gone home, you'll have to handle all your own luggage, no carts available" and pointed to a door. It didn't get better, no smiles or information! Fortunately from that beginning, the rest of the experience was wonderful!! We enjoyed all restaurants, had 2 reservations for Toscana and Polo Grill (outstanding service and cuisine choices), The Terrace restaurant was great for all meals plus the outside provided wonderful views. We had an issue 2 hot items that were cold the first few days, let them know via written comment, the next day it was resolved! (even a apology from the head chef!) Loved that we had NO formal nights! Entertainment was very good for the size ship, Activities plentiful. Service excellent. Ports of call mixed, shore excursions very expensive. Read Less
15 Helpful Votes
Sail Date: January 2017
We had always wanted to experience the Panama Canal, and had been very satisfied with our previous cruise on the Oceania Marina. The Regatta is the smallest ship we've ever cruised, and we had an Aft Cabin (8069), so we were a little ... Read More
We had always wanted to experience the Panama Canal, and had been very satisfied with our previous cruise on the Oceania Marina. The Regatta is the smallest ship we've ever cruised, and we had an Aft Cabin (8069), so we were a little apprehensive. I didn't know what to expect in terms of embarkation, as the cruise was sold out. However, we walked directly up to the counter, did our paperwork, and were on the ship within 10 minutes. As this is a smaller ship, we expected smaller accommodations, so we weren't surprised, or disappointed. They were about what we had expected. We really enjoyed the Aft balcony, as it seems that we had a more panaramic view than normal. Cabin attendants were very friendly, and provided excellent service. As we had learned from our first Oceania cruise (2016), the food is absolutely superb! We had high expectations, and were not disappointed. The food, and staff, in the dining room, Terrace Cafe, and both specialty restaurants were exceptional. Entertainment and Activities aboard the ship were about average. We had a large contingent of Iowa State alumni on the cruise, so the daily Trivia contest was competitive (though not the "blood sport" described by our personable Cruise Director). My wife was excited to learn a couple of magic tricks from the comedian/magician. We arranged our own shore excursions, and really enjoyed touring Acapulco, Cabo San Lucas, and Colombia. Guatemala and Nicaragua were not what I would consider tourist destinations, but worth the trip, and educational. Overall, this was another excellent vacation. My wife and I are experienced cruisers, and will look at Oceania itineraries first in the future. Two things that set them apart (in my opinion): the food is incredible, and the fact that I can bring beer aboard from all of the ports allows me to sample all of the local beers from the comfort of my balcony. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise