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2 Helpful Votes
Sail Date: November 2018
We were a little nervous booking this particular cruise due to the ship going into dry dock immediately after. We figured the weather would be iffy due to the time of year (11/2-11/18) and did have a few chilly, rainy days. We missed only ... Read More
We were a little nervous booking this particular cruise due to the ship going into dry dock immediately after. We figured the weather would be iffy due to the time of year (11/2-11/18) and did have a few chilly, rainy days. We missed only 1 port, Bar Harbor, due to tender issues. For the most part, the ship was in good repair and other than some slightly worn upholstery it was well kept and all areas very clean. Our stateroom, 8000, is considered a suite and was lovely and included a 3 cushion full sized sofa, 2 club chairs and a glass table in addition to a very comfy bed. There was plenty of storage and the bathroom must be larger than other levels as it was plenty big. Oh, and the live orchid in the room was a lovely touch. A slight disappointment was the main dining room with their menu of sameness. Oh, there’d be a special few items thrown in daily but it wasn’t exceptional. What WAS fabulous was The Polo Grill and the grilled lobster tails and grilled shrimp every evening in the buffet. We found the Italian restaurant, Toscana, to be just okay. Husband returned one entree, a veal dish. I tasted it and agreed it wasn’t good either in texture or taste. I will say staff immediately swooped in and expedited his new order. The buffet is handled very well. No cruiser touches the food. You indicate what you want and staff prepare your plate THEN, more often than not, another staff member steps in and carries your plate to your table. There’s no self serve of food or drink. Another true highlight is tea time which is a lovely event served with a background of a string quartet. The house band was good with one member being exceptional. Staff was fabulous. The cruise director, Shawn Carter, was one of the more engaging CD’s we’ve met. All service staff were quick with their greetings and generous in their thank you’s. The only flaw we encountered was a rather disengaged front desk staff but that blip was more than made up by the butler who couldn’t do enough for us. He was so well trained and seemed sincerely vested in our enjoyment. I wasn’t expecting much in the way of entertainment but was surprised—pleasantly. In addition to several enrichment talks (on the ports of call, on the history of where we were traveling, to an marine biologist giving talks on various sea life) the evening show included a comedian, a magician, several singers, a fabulous guitarist, a pianist. True, there’s no production numbers like you find on larger ships but the shows are more like lounge acts. Very intimate and entertaining. There was the usual bingo, trivia, karaoke, bracket making. WiFi was usually good—not speedy but adequate save one day the satellite wasn’t functioning well as some streamed newscasts on the TV were not working either. So would I sail Oceania again? Yes!!! I enjoyed the quietness of the ship, the lack of rowdy games, loud music or intrusive photographer. Fellow passengers were a mature, well traveled group which made for interesting conversation. Read Less
1 Helpful Vote
Sail Date: November 2018
Travelling alone for the first time I found the staff very helpful,friendly and accomodating. The choice of meals in the Main Dining Room was very limited and was very salty overall including the Terrace Grill.Overall I enjoyed it. The ... Read More
Travelling alone for the first time I found the staff very helpful,friendly and accomodating. The choice of meals in the Main Dining Room was very limited and was very salty overall including the Terrace Grill.Overall I enjoyed it. The Ship was on it's last voyage before dry dock where it was getting a complete overall,so a lot of the other things will not apply. I loved the itinerary of this cruise because it was one of the few that included Bermuda, but because of the time of year we encountered some bad weather and could not get into one Port but nonetheless I still enjoyed the Cruise. The entertainment at night was varied,but wasn't of the caliber of some of the other cruise lines. The Dining Room staff were accomodating in trying to seat me with another couple most of the time. I met a lot of many wonderful people on the cruise which is why I love travelling on a smaller ship. Read Less
6 Helpful Votes
Sail Date: October 2018
We chose this cruise for its itinerary and to cruise again with Oceania. I've been on 24 cruises (ocean and river). Oceania to the Med was one of the best, and this one (Montreal to New York) was the only bad one. The buffet area ... Read More
We chose this cruise for its itinerary and to cruise again with Oceania. I've been on 24 cruises (ocean and river). Oceania to the Med was one of the best, and this one (Montreal to New York) was the only bad one. The buffet area was seriously understaffed. We were ignored at tea one day and then insulted by the maitre d when we asked (very politely and quietly) to be served. But the consistent problem was that bad weather meant no one could use any outdoor spaces and caused us to miss two ports. That mattered only because Oceania made NO provision for all the resulting crowding in all indoor areas and provided almost NOTHING extra for the two unexpected sea days (except for showing a movie that was already showing in the cabins and repetition of two craft activities). The food was good but not great. Two chefs did the best cooking demo I've seen on a cruise. We ate one nIght in the Italian specialty restaurant. It was excellent. We didn't try the other specialty restaurant. I've never before missed the evening show, but we skipped all the evening entertainment because it was only offered at 9:30 p.m. There was nothing we were interested in to do between dinner and then. Our cabin steward Min was the best I've had, but I suggest that you seriously reconsider sailing on the Insignia. Read Less
11 Helpful Votes
Sail Date: October 2018
We choose this cruise for the itinerary and only one sea day. The food and service in the main dining room and the speciality restaurants was the worst we have ever had on any of the 49 cruises we have done. In the Toscana restaurant I had ... Read More
We choose this cruise for the itinerary and only one sea day. The food and service in the main dining room and the speciality restaurants was the worst we have ever had on any of the 49 cruises we have done. In the Toscana restaurant I had pasta which was tasteless we waited a good ½ hour between courses. In the Polo restaurant they had on the menu Kobe steak, when I ordered it I was informed that it was a Burger which means it could be any type of meat. I chose the Rack of lamb which i could not chew it was so tough. In the main restaurant i had a stir fry which consisted of a watery curry base with slices of carrot and cabbage which i did not eat.This was the first cruise where my wife and I came home the same weight as we left. The entertainment consisted of singers and dancers and a singing ventriloquist who performed twice he was very average . There were two stops which were cancelled due to sea as it was too rough for the tenders to take us in. We were told that we would have to see the US customs on board at 8am before we got off the ship so everyone was up early when the Captain announced at 8am that we would not be stopping. This wasn't a cheap cruise so we expected a lot more for the amount we paid. Never again will we cruise with this company. Read Less
5 Helpful Votes
Sail Date: October 2018
Advertised as Fall Splendour with varied itinerary along the St Lawrence and Eastern seaboard of the USA from Montreal to New York. Embarkation and disembarkation process efficient except that the taxi pick up point in New York had been ... Read More
Advertised as Fall Splendour with varied itinerary along the St Lawrence and Eastern seaboard of the USA from Montreal to New York. Embarkation and disembarkation process efficient except that the taxi pick up point in New York had been closed by the police as 650 people tried to get off the ship . Veranda cabin deck 6 adequate but dated . shower very small ,no bath and intermittent hot water . Italian speciality restaurant overseen by rude arrogant maitre 'd and indifferent waiting staff . Grill restaurant was excellent by comparison. Terrace Cafe overcrowded and chaotic serving area for mediocre repetitive menus. Waiting staff pushing alcohol sales at every opportunity . Afternoon tea a disorganised melee. Entertainment very poor . Nightly shows amateurish at best . Had two extra days at sea due to "weather conditions" . Sydney I can accept but Bar Habor seemed to be aborted to make up lost time as this is a sheltered port.There was no attempt to add or compensate for the loss of these two ports in either entertainment terms or money . The shore excursions were the most expensive I have come across when paid for on board .It was possible to use local guides at half the cost . The cabin stewardess was the only positive . The ship was going for a refurbishment after this cruise ,and it needed it . The overall impression was of complete disdain for passengers comfort by a Captain clearly wanting to get to refitting dock as soon as possible . I would not travel with Oceanic again . Cunard are far superior and professional . Read Less
4 Helpful Votes
Sail Date: October 2018
We were attracted by the itinerary as it visited some places to which we had not been before and we were swayed by the marketing that promised so much but as we discovered actually delivered well below our reasonable expectations. The ... Read More
We were attracted by the itinerary as it visited some places to which we had not been before and we were swayed by the marketing that promised so much but as we discovered actually delivered well below our reasonable expectations. The food arrived invariably tepid or cold and was sent back. The tables were being cleared before all the table had finished eating. The drink prices can only be described as a rip off!!! A run of the mill wine we buy for £7 is marked up at $45 plus 18% service charge. The shower was cold for the early part of the cruise as was the cabin for the whole trip despite our represenations. The wind was lifting the curtains in our cabin and the noise of it could be heard by reception!!! Gaffa tape was provided as a short term measure but it was never fully weathertight. The entertainment was mostly disappointing apart from the pianist. We have enjoyed a number of other cruises but we would not sail with this Company again. Read Less
3 Helpful Votes
Sail Date: October 2018
It was a very small cabin and we could not even put suitcases away or under the bed. We had no hot water in the cabin for 4 days.despite assurances from Cutomer Service staff s that it was being fixed. It was sold as a concierge ... Read More
It was a very small cabin and we could not even put suitcases away or under the bed. We had no hot water in the cabin for 4 days.despite assurances from Cutomer Service staff s that it was being fixed. It was sold as a concierge cabin but we did not have a concierge waiter or any service. We could not make a Wifi connection because a poor signal in the cabin despite being offered "free Wif" as part of the deal. The computer room did have a better connection but that was down for 24hours.. There were no external TV services for the first week of the voyage due to a "problem with the satellite". Despite many problems the Customer service staff did very little to help and the cruise did not live up to the reputation of an upmarket cruise line. Since our return we have complained and were told that our complaints had been and were offered an increased on-board spend on our next cruise. When we pointed out that we were inlikely to go another cruise with their Company "they were disappointed". Read Less
6 Helpful Votes
Sail Date: October 2018
We chose this cruise because of it's itinerary from Montreal to New York. We chose Oceania because of it's food and luxury. The itinerary was great even though the weather has not been too good. The cabin was comfortable ... Read More
We chose this cruise because of it's itinerary from Montreal to New York. We chose Oceania because of it's food and luxury. The itinerary was great even though the weather has not been too good. The cabin was comfortable enough but too small compared to equivalent luxury small ships. It was also dated, main problem was the old, small plastic shower room, and the storage was about enough for 2 weeks, any longer and there's not enough storage. Other reviews say the same thing. We are in cabin 7088 which suffers a lot from engine noise, again a sign of poor design and age. The noise was very disappointing so keep away from 7088 if you can. Because the weather wasn't great and fairly cold the outside spaces and dining was not being used. This made the ship seem absolutely packed. I think this is because the cabins are small so there are too many passengers for the ship facilities if the outside spaces can't be used. Getting a seat for afternoon tea is impossible if you're late. We had a problem on the first night where we had to wait for 50 minutes for a table for the grand dining room, we were eventually the last in. We found that when we got in there were plenty of empty tables which hadn't been reset. We were told it was because people weren't using the other facilities. We did get a good outcome as we got extra bookings in the speciality restaurants as a result and everyone was apologetic. I just think there are not enough indoor facilities if people can't go outside. This is possibly caused by the small cabins allowing more passengers than the facilities can really support on a small ship. Having said all that we are enjoying ourselves, the food is generally very good and the staff and friendly and helpful. If you drink I would strongly suggest you get the drinks package.as drinks are expensive on board. Read Less
6 Helpful Votes
Sail Date: October 2018
We chose this cruise for the itinerary and because there was only one sea day.Unfortunately the weather meant we missed two ports. There was inadequate provision of on board entertainment on theses days. The cabins are small but ... Read More
We chose this cruise for the itinerary and because there was only one sea day.Unfortunately the weather meant we missed two ports. There was inadequate provision of on board entertainment on theses days. The cabins are small but adequate and storage would be a problem for more than fourteen days. The bathrooms are tired and very small. We chose a cabin on the front but this meant that our cabin bore the brunt of the weather. The heating in our cabin could not cope and, in their efforts to improve this, the staff sealed our balcony door for several days. They gave us compensation for this on the final day of the cruise ,which was generous but there was little to purchase in the very small on-board Boutique. We enjoyed free laundry service this cruise which was very good. We also had problems with water temperature in the bathroom and our television set kept losing the programme memory so we could not access port info or ship/info. The food was generally very good though we noticed less choice than we had enjoyed on previous voyages. The Horizon self service was always crowded and it was difficult to find a seat. The specialist restaurants were very good.The wines are over priced . Why can’t cruise ships provide ripe melons ?. They are always hard and tasteless. Entertainment was good , particularly the singers, orchestra and the string quartet. Service, especially our cabin staff, was excellent. The least good were the reception staff who seemed off hand. We never use the ship’s excursions as they are very expensive. For example on the last day they sold a trolley tour of Newport for over $100 while we paid $19 for virtually the same trip. We probably won’t be in a hurry to book on Oceaniavagain though our previous cruises have beeb faultless. Read Less
9 Helpful Votes
Sail Date: May 2018
We booked a concierge level stateroom with the O-Life package including 5 tours. Air arrangements made by Oceania got us into Montreal late in the day. The cruise was supposed to start in Montreal but due to high river levels making ... Read More
We booked a concierge level stateroom with the O-Life package including 5 tours. Air arrangements made by Oceania got us into Montreal late in the day. The cruise was supposed to start in Montreal but due to high river levels making passage under bridges difficult, we had to be transported to second port of call in Trois Rivieres to embark. Oceania's arrangements for transfers to the ship were abysmal. We had to wait, standing around for two hours before a bus arrived to take us to the ship and no refreshments, even water, were provided in the waiting location or on the bus. The staff handling the transfer at the airport were poorly informed regarding where buses were and what arrangements would be made for dining when we arrived at the ship after the dining venues were scheduled to close. Fortunately, buffet was kept open late to handle the many late arrivals. Our stateroom bathroom was not cleaned well when we arrived -- unclean glasses and residue on shelves in stateroom. Stateroom staff was quick to remedy problems, and were generally responsive throughout the cruise after that. The stateroom was what we expected and in good condition. Bed and linens were quite comfortable. Room was quiet. Food was, in general, quite good. Comparable or better than Crystal. We found the food and service at specialty restaurants Jacques and Red Ginger to be excellent and better than specialty restaurants on Crystal, but food and service at both Polo Grill and Toscana were major disappointments. Food at Terrace buffet and Waves grill was quite good and service and quality of coffee offerings at Baristas was great. Lectures were distinctly inferior in quality and number to Crystal offerings on the cruises we have taken with that line. Exercise classes also were more limited and the exercise instructors were a clear step below Crystal exercise classes and instructors. Most tours were excellent, although the overview tour of Dublin was uninformative and generally disappointing. Read Less
Sail Date: May 2018
The itinerary of this Trans Atlantic (Montreal - Southampton, starting May 8) was great. The Marina and Riviera are our favorite ships. Unfortunately the embarkation was in another port than planned. The dis-organization was complete ... Read More
The itinerary of this Trans Atlantic (Montreal - Southampton, starting May 8) was great. The Marina and Riviera are our favorite ships. Unfortunately the embarkation was in another port than planned. The dis-organization was complete there. No Oceania-crew visible. Long waiting and nobody taking care at our luggage. I decided to do that job myself and at the end I personally put my luggage in the bus. The food was ok but has been better in the past. Alas too often bread is dried out, cutting the sllzes too far in advance. About 50% of the fruit at breakfast was unripe. The 'fresh' orange juice was probably never fresh. Why not admit?! At dinner not much variation on the menu and the ingredients seem to be cheaper than in the past. Some waiters are not as friendly as we were used to in the past. The Barista was excellent as always, as were the smoothies. The entertainment was as usual: not very good. Too loud screaming 'soprano's' are even more annoying when we are trying to talk during happy hour. However, we are not really cruising for the entertainment. There was a very good lecturer fro GB. The officers, even including the CD are hardly visible. I saw an other review with the following complaint about that: "Whilst we don't normally participate in trivia and other activities, we are normally on nodding terms at the very least with the Cruise Director. This is the first time that I have NEVER seen a Cruise Director around the ship..... Activities, particularly on sea days, were uninspired". I can only say that being invisible was the best this CD could do: Who would like to meet this unfriendly and rude man when enjoying your holiday? Not me. Wer still like Oceania, but we hope the down grading will stop. Read Less
5 Helpful Votes
Sail Date: May 2018
The Pros....... - Consistently brilliant service and cuisine in all 4 speciality restaurants, particularly Red Ginger and Toscana....all 4 had particularly professional and hard working Maitre D's. The Malaysian lamb special was a ... Read More
The Pros....... - Consistently brilliant service and cuisine in all 4 speciality restaurants, particularly Red Ginger and Toscana....all 4 had particularly professional and hard working Maitre D's. The Malaysian lamb special was a highlight. - Service in Martinis when Karla was on duty was spectacular; she worked the room like a Maitre'D when not mixing the perfect Martini. I've met excellent bartenders in Martinis in the past, but they've always stayed behind the bar. - Our stewardesses were exceptional....lots of small touches that I've not seen before. - Our Butler, Ram, was our best so far. He was discreet, replied to his pager rapidly, and was almost disappointed not to be given any extra tasks by us. - Reception staff were particularly friendly and efficient. This department seemed to have upped their game....on our 13 O cruises prior to this Reception had been a weak link. - New internet system seems more stable and marginally faster. - A fantastic itinerary despite the change in emabarkation port from Montreal to Trois Rivieres due to water levels on the St Laurent. - The Enrichment lectures on ocean liners were brilliant, with the lecturer pitching his presentations very well. The cons...... - Handling of the embarkation port change, our travel agent only informed us of the change on the day of embarkation at 0400 with no guidance as to how to get to Trois Rivieres. This had been hampered by a holiday weekend in the UK. Oceania UK had informed agents on the Saturday, when Miami had told them of the change on Friday........to avoid this delay Oceania in Miami should have just emailed all passengers directly to avoid this game of chinese whispers. There was also no mention of the emabarkation port change once on board. - Whilst we don't normally participate in trivia and other activities, we are normally on nodding terms at the very least with the Cruise Director. This is the first time that I have NEVER seen a Cruise Director around the ship.....quite remarkable for a 15 day cruise! His announcements were dire, describing St Pierre et Miquelon as "Very small with nothing to do". Announcements and the TV show seemed to be pitched to a more mainstream cruise line level. Activities, particularly on sea days, were uninspired. - Entertainment, despite recently touted improvements, are still pretty dire. The only difference being that the company is larger. A bunch of glee club rejects acting like prima donnas. I'm glad I don't come on O for the entertaiment.... - Canyon Ranch seemed to be deserted, and no effort was made to get people in. Staff were aloof, and seemed to form 2 cliques with the Indian manager and his fellow countrymen, and those of other nationalities....didn't seem a happy department. - Up until now, I had always found Grand Dining Room service as good as the specialities, but on this occasion it was a little erratic. No major mishaps though. Things were better at lunchtime though when the Speciality Maitre D's and Head Waiters were running the show. - Whilst still maintained to a very high standard Marina seems to be ready for a dry dock/refit. Some minor details were noticed in our suite e.g. flaking varnish on railings, carpet had been patched several times with a few frayed edges. - Destinations staff unhelpful and disinterested unless you're buying a tour, the manager with a badger style haircut was particularly unhelpful. Read Less
7 Helpful Votes
Sail Date: May 2018
This cruise was listed as going from Montreal to Southampton and when we booked (end of 2016 onboard) we opted to take their air/ground package. We flew first to Brussels from Manchester and then onto Montreal. Coming home (to get back ... Read More
This cruise was listed as going from Montreal to Southampton and when we booked (end of 2016 onboard) we opted to take their air/ground package. We flew first to Brussels from Manchester and then onto Montreal. Coming home (to get back to the car) Oceania booked us a BA flight from T5. Surprisingly we were the only people on our inbound Air Canada flight although we met another passenger at Montreal from Birmingham (there was a coach load came in later in the day from LHR). It was at this point we discovered that due to the level of the St. Lawrence waterway Marina could not get under the Laviolette bridge at Trois-Rivières so the cruise would start there rather than in Montreal. We were informed that our package now covered the 2hr bus ride to the new location the next day and thus we were sent on our way to the Fairmont Chateau-Champlain for the night. [Apparently Oceania had known this since the previous Friday – this was Monday – and whilst I had received three emails saying ‘Book onboard’ from them I had heard nothing about the change in plans – either directly or via my agent. When I went online that evening the website had already been changed!]. Having arrived early in the afternoon we got out and made the most of the sun in Montreal – the same the next morning too before we had to check out. The coach transfer was interesting as we saw the flooded land all the way along the road. Trois-Rivières turned out to be a lovely town and they tried very hard to do everything for us. This was their first ever turn around and they did themselves proud. We were onboard by about 1pm and our cabin (Concierge level) was ready inside 30 minutes – just time to grab some library books and a bite to eat. With an overnight in this port we now had plenty of time and made the most of it with a walk the first afternoon to get our bearings and then a longer one the next day to Le Parc de l’île Saint-Quentin where we saw the flooding first hand and had close ups with the wildlife (woodpeckers, marmots, black squirrels, tree creepers to name a few). A lovely town and the people came down to see the ship from the promenade….. The next port was Québec. The ship parks near the centre and it is a short walk through the old port and up to round town (the only walled city north of Mexico!). We followed a tourist walk (avoiding all the road works/digging) and then did the Dufferin Terrace and the Governors Walk to the Plains of Abraham before returning to the ship through Petit-Champlain. Another lovely sunny day and lots to see, good chance to try French again….. The day after was Saguenay and what a change those miles east made. We started with snow flurries and in the wind it felt below freezing – it was a shame for the locals in that few ventured far, even in the afternoon when the sun got out (although it didn’t feel much warmer!) Still the shops sold a lot of thermal wear…. A sea day next and all the usual activities onboard a cruise ship (lectures, trivia, games) as well as Oceania’s specialities – the Cuisine Centre (fee charged) and the art classes (free). Corner Brook was our first stop in Newfoundland and again we met snow flurries but soon the sun shone and we were on the free shuttle to town where we did a small trail walk (Three Bears) with views over the city and then the Corner Brook Stream and Gorge Trail. Again it was cool and the small craft market in the local mall (Sunday) did a good line in woollen gloves/hats. The next day we were in France. St Pierre and Miquelon are a group of islands just off Newfoundland that is a self-governing overseas territory of France (spot the tricolor and EU flags). Today was sunny but with a cold wind and whilst we took a shuttle into town we walked back (Monday today and a lot of shops/services are closed). In the afternoon we climbed the hill behind the ship and did a hike to Cap a l’Aigle viewpoint and then beyond two lakes (Etang Frecker) into the country. Its quite bleak and grey beyond the treeline but the views were great. We then had to do another immigration into Canada to be able to call at St. Johns. St. John’s was much acclaimed by many onboard compared to the previous three ports (more to do, bigger place, more shops) but I’d enjoyed exploring the smaller locations and we had plenty to see and walk. We walked from the ship up Signal Hill and then round on a circular route past Ladies Lookout , Cuckold Bay – where Marconi’s message was received – and into Quidi Vidi village and harbour (very quaint) before heading back to town past the lake. We even manged to find a coffee shop for lunch with live local music – impromptu but fun. It was warmer here but strange to see so many homeless/beggars – including younger girls – they were all polite though. We left Canada at 2pm and then it was three days across the Atlantic. This was our first ocean crossing and we weren’t sure we would find enough to do (that we liked). The first full day was a bit bumpy but realistically it was a very smooth crossing – just grey and cool all the way. It was also quite windy – one day had a 30+knot wind across the deck and the upper decks were all closed for safety. This led to the walkers being inventive (indoors and out) to do their daily exercise! Finally, landfall at Cobh (for Cork). Immigration had to be completed (face to face) onboard before you could go ashore. Cobh is a lovely little place with lots to see, it was the last landfall of the Titanic of course. Cork is a train ride away (the station is next to the ship) but most people decided after their visit it wasn’t worth it – another ‘big city’. It also had a few demonstrations on – one in support of the Palestinians and then a couple both for and against the repeal of the 8th amendment. Next day (Sunday) was Dublin and a chance to see the Book of Kells. I’d booked my tickets online before we left home and it certainly jumped the queue (even at 10am) but it was so busy. Lots of tour groups of course – some of whom didn’t seem that interested… The Trinity College Library is just awesome. Monday was Holyhead (Holy Island off Anglesey) and whilst most of the tours went to North Wales we made the most of the sun and warmth and walked the Anglesey Coastal path – friends went to Treaddur Bay on the bus. The shuttle here was provided by the town and it became swamped at lunchtime (especially as it coincided with a ferry loading for Dublin – traffic jam!). Much better result for the day than we imagined. Then our final half day at sea (working our way round Wales and Cornwall to Portland) so plenty of time to be packed before our trip into Weymouth. The town put on the shuttle again which dropped us near the old port. Again, it was a bit of an issue getting back at peak time, but the sun was shining, and it could have been worse – just a shame there was no drop off near Chesil Beach for a walk. Then overnight into Southampton and the easternmost pier (splendid view of all the cars for export!) and the start of the trip home. Disembarkation was easy and efficient. This was a great itinerary (interesting ports and a mid-Atlantic crossing) spoilt by the weather. We concluded that Marina with her open deck, no covered pool and constrained inside space is not such an appropriate choice where good weather is not guaranteed. I would however love to do these ports in Canada again later in the season when everything was open and active and see the ‘real’ region. Otherwise we enjoyed the cruise and met some interesting people. There were more Brits than usual (about 200 in 1230) but we were still well outnumbered by the North Americans. Quite a few had done the previous voyage as a back to back (from Miami up the eastern seaboard) and some were carrying on for the next voyage down the coast of France and Spain. We had over 800 Oceania Club (past passengers) members onboard and the highest ranking had sailed over 900 days at sea with Oceania. The food was very good although I’m glad to report portion sizes in the speciality restaurants had reduced slightly which I was all in favour of. The Grand Dining Room continued to shine with different menus every day. Many people made use of it for breakfast and lunch too. Afternoon Tea was usually busy and now features ‘special days’ such as Cupcake Tea, Éclair Tea and Chocolate Tea. The Vegan breakfast bar (for smoothies, juices and other non-dairy options) in Waves Grill worked well and I enjoyed the variety on offer. Staff were friendly and helpful although there were one or two small language issues across counters. The Terrace Café buffet was fully served which obviously helps control health issues and food wastage. We also noted toiletries were replaced based on consumption and thus there were times when you ran quite short until the next service; another small cost cutting exercise I presume. Restocking and refuelling seem to occur in various locations throughout the voyage and this seemed to work well as the fresh fruit held to the end (even if the natural Greek yoghurt ran out with three days to go). Rather than take a drinks package we chose the 7-bottle wine package (effectively half a bottle a day) and between that, buying the odd drink and the Captains Cocktail reception (free drinks for all on one evening for a couple of hours) that was more than enough for our requirements on the 15-day sailing. WiFi is available free to all (one item per stateroom) but it was very slow at times – especially on sea days. It also restricts access to streaming and video. You can pay extra for access to such sites – but then access doesn’t guarantee bandwidth to use them! The coffee shop, Baristas, was again well used and seemed a focus of the ship at times. The main crew were Italian females who worked in the mornings (doing service in Toscana in the evening). Other bar staff took the afternoon shift. Behind this is the library and I felt disappointed that there seemed less books than previously (we were on early and went straight there and allowing for the back to backers). I didn’t see that many new books and the shelf labelled New York Times Best Sellers was used for other purposes. The Guest Exchange had also disappeared – people dropped them wherever rather than in the Games Room where the shelf was designated but poorly filled. The Concierge Lounge was nearly always busy, and its coffee machine struggled for a while before breaking down under the strain. Eventually three engineers turned up to replace it with a new one. The Spa Deck to which we have access was used sparingly due to the weather – even some sunny times were closed due to the wind. The new Concierge inclusion of up to three bags of laundry (max. of 20 items per bag) worked well for us although I still did a big self-wash/dry on the last at sea morning so I came home with almost everything clean. This bundled laundry was offered across the ship on some days at a fixed price (circa $25), the launderette is still $4 for a wash and dry. The balcony was not used as much as usual because of the weather conditions but I did use it in port on a few days. Read Less
5 Helpful Votes
Sail Date: May 2018
Travel agent recommended and literature posted to our home looked good so we booked the cruise $26,000 AUD ....TOTAL RIP-OFF Food constantly served tepid and unappetising. Constantly returning food as not acceptable Bed mattress ... Read More
Travel agent recommended and literature posted to our home looked good so we booked the cruise $26,000 AUD ....TOTAL RIP-OFF Food constantly served tepid and unappetising. Constantly returning food as not acceptable Bed mattress was burst and I had to sleep on the small double seater until they finally replaced it (approx 12-14 days) Argumentative security personnel, they issued new keycards halfway through the cruise , we got them AFTER we had left for the day. They were placed in our room.... Food in most meal areas dried out under heat lamps. I wouldn’t recommend this cruise to my worst enemy Ended up eating off the ship ( at addition expense) to be sure of HOT food. We want the only ones very disappointing with the food, many others expressed their concerns Wrote to the company but got the usual corporate fob off and a pathetic offer of $300 AUD credit to another cruise. To,d them, politely to “shove it” Will never go with them again..... Read Less
4 Helpful Votes
Sail Date: May 2018
My husband and I chose this 25 day cruise because we wanted to try a high-end cruise. Loved it. Oceania is the perfect line for us because there are no rules, no photographers, no up-selling of terrible art, no gala events. Dining: you ... Read More
My husband and I chose this 25 day cruise because we wanted to try a high-end cruise. Loved it. Oceania is the perfect line for us because there are no rules, no photographers, no up-selling of terrible art, no gala events. Dining: you can sit where you want and eat when you want. The staff were fun-loving, over-the-top competent, sophisticated and professional. Our cabin was elegant. The food was amazing...grilled-to-order lobster tails and rib eyes throughout the 25 day cruise. Did I mention desserts? In the early portion of the cruise I was complimenting the chef on the lemon meringue tarts (exquisite). I asked for the recipe. The night before disembarkation the recipe shows up at our door. Now that's impressive!! We are not heavy drinkers and prefer to book our own small-group excursions. Oceania is perfect because we found that other high-end cruise lines that are all-inclusive so we would be paying for more than we need. Not taking a cruise for the entertainment on board so not really disappointed with the lame entertainment. What I really appreciated was the quality of the other passengers from other countries: so interesting and sophisticated; the hands-on cooking classes on the Marina with the curriculum developed by the Culinary Institute of America (right down the road from our home), and the interesting itinerary: 5 ports on the western coast of France, for example, where we rented bicycles and took the coastal road in several ports. What fun! Especially when we happened upon an outdoor beach bar. Another highlight: we spent 4 hours on our own at the Guggenheim in Bilbao. Highly recommend. I love to cook so the hands-on cooking classes surpassed my expectations. You're at your cooking station, granite countertop with your cooking partner, slicing and dicing, gazing out a wall of windows with the ocean breezing by, with some lovely background music playing, and drinking wine. Ecstasy! My husband took the grilling class. I enrolled in fresh pasta and the crepes class. I learned a lot and walked away with some awesome recipes. The four specialty restaurants were very good, and so was the food on all other areas of the ship. Another aspect that I appreciated on this line: their laser-focussed emphasis on cleanliness. The food was always served by staff, no reaching in and touching any of the food by passengers. Hand sanitizers everywhere. The spa was also very good. Our cabin was great, 7053 because it was near the elevator/stairs with residential overhead so it was very quiet, very stable. We wish we had unlimited laundry service but the truth is we used the launderette on our floor with washers/dryers/iron and it was very convenient. Read Less
1 Helpful Vote
Sail Date: October 2017
We were on Deck 3 with an ocean view on the starboard side of the ship. On Deck 3 all the cabins are ocean view on the starboard size. There are no cabins on Deck 3 port side. There is only one stairway and two elevators serving the ... Read More
We were on Deck 3 with an ocean view on the starboard side of the ship. On Deck 3 all the cabins are ocean view on the starboard size. There are no cabins on Deck 3 port side. There is only one stairway and two elevators serving the starboard side. There are emergency exit forward and aft on Deck 3. The Internet connection and speed were okay for a ship. There are two 110 volts and two 220 volts electrical outlets on the desk in the room. There are two end tables with one electrical outlet 220 volts on the wall above the end tables. The entertainment was very goods. The meals in the main dining room, specialty dining and the Wave were very good. We did not stop at Saint John and Bar Harbor because of bad weather. Portland, Maine was added in lieu of Bar Harbor. The seas were a little rough after leaving the St. Lawrence into the Atlantic Ocean. Read Less
Sail Date: October 2017
It was our 9th sailing, which we have mostly done on the the larger ships--Marina and Riviera. Its been 3 years since we sailed on a small O ship. We were delightfully surprised at how lovely the smaller ship was. Immaculate even though ... Read More
It was our 9th sailing, which we have mostly done on the the larger ships--Marina and Riviera. Its been 3 years since we sailed on a small O ship. We were delightfully surprised at how lovely the smaller ship was. Immaculate even though we were told it was going into dry dock next year. Everything was up to O standards and I didn't miss the fact that there were only 2 vs 4 restaurants. All was great. We are sailing on the Regatta next year for 30 days and looking forward to that trip too. We were concerned that the PH suite was much smaller than the larger ships. It was, but it was still perfect and plenty of storage room. We had issue with mold in the tub. Next day, cut out and totally refreshed and beautiful. Service impeccable. Our butler was probably one of the best we have had and only 3 years on ship. Looking forward to our next three four cruises on O in the next year! Read Less
3 Helpful Votes
Sail Date: October 2017
I've been trying to get my husband to do the 'leaf peeper' cruise for, at least, 4 years &, to my surprise, he acquiesced this year. Of course, we always choose Oceania when possible. We flew in early to Montreal and ... Read More
I've been trying to get my husband to do the 'leaf peeper' cruise for, at least, 4 years &, to my surprise, he acquiesced this year. Of course, we always choose Oceania when possible. We flew in early to Montreal and spent two wonderful days/3 nights so our happiness began there! Embarkation was flawless and we were greeted by our beautiful & gracious cabin stewardess who immediately noted my only two requests...ONLY dark chocolate @ night and ALWAYS Diet Coke in the fridge; and the requests were always met as well as her sweet greeting every day! This ships far excelled over Nautica because of service; the crew was not only flawless but went the extra mile by memorizing names immediately as well as details about what we liked, wanted and needed with our meals! Quebec City was our first port and it was fabulous and then things began to go downhill. Whoever decided that Saguenay was worth even 1 hour must have lived in a VERY remote village because it is a real snooze. Unfortunately for the poor captain, the weather was extremely uncooperative as we were forced to completely pull out of one port right before we were going to drop anchor and so we had a second sea day and, to make matters worse, rough seas AGAIN made the captain switch from Bar Harbor to Portland so, again, our itinerary was rocking as much as we were on the ship. Everybody around us was becoming the coughing and sneezing brigade so when I ended up going to the Medical Center as well it was no surprise that I was not alone. If we had been longer at sea I think we would have turned into one of those 'Sick Ships' that you read about! Luckily, the crew was able to dispatch us to our respective fates...me to my own doctor! On the bright side...after the previous 3 cruises I've had to work for 3 months to take off the weight that I gained and this time I have nothing to lose! Such a shame though when one chooses a bowl of mashed potatoes & a pot of tea for dinner...but those breakfast smoothies saved me! Read Less
2 Helpful Votes
Sail Date: October 2017
This review is a bit late, but better late than never. This was my first cruise with Oceania Cruises and I was very impressed with the experience. I have cruised in the past and this has been my fifth cruise but they have not been as ... Read More
This review is a bit late, but better late than never. This was my first cruise with Oceania Cruises and I was very impressed with the experience. I have cruised in the past and this has been my fifth cruise but they have not been as good as Insignia. I have to say that I was delighted with the experience. My daughter and I cruised together this time and it was her first cruise and she really enjoyed it. The crew everywhere on the ship were amazing, happy people. Always courteous and joking around with my daughter and I which made an even better and fun experience for the both of us. Most of the people that we talked to were returning Oceania cruisers and were very happy with their experience. Our cabin was an ocean view and the size was good. The food was amazing, except for one dish that I found very bland, but the rest was superb. It was great to see the menus for the Grand Dining Room listed in one of the TV channels which made it easier to decide if we wanted to eat there or at the Terrace Café. Our experience at Toscana and Polo Grill were really good as well. Also the 4 pm Tea Time was excellent. I was also happy to see that every day in the early and late evening for an hour at the bars they would have a two for one drinks. Overall I had an excellent experience and I will definitely book another cruise with Oceania. Read Less
2 Helpful Votes
Sail Date: June 2017
Guest Relations: Let me first begin by saying this was our 3 rd. Oceania cruise and the itinerary and staff was wonderful. We enjoyed all the ports we visited and the staff was warm, friendly and professional. Now let me say that ... Read More
Guest Relations: Let me first begin by saying this was our 3 rd. Oceania cruise and the itinerary and staff was wonderful. We enjoyed all the ports we visited and the staff was warm, friendly and professional. Now let me say that cabin 6001 was misrepresented as a concierge veranda cabin. It has an obstructed view which both our wonderful travel agent, Trisha Ashton and I were not made aware of. There was a large angled metal front to our deck which eliminated whatever limited view of the ocean we had. Another issue was the noise from the anchor and ropes used during docking. It was noisy and affected our comfort, privacy and sleep. I feel that we should have been made aware of these issues before we booked so we had a choice in deciding to take this cabin our not. We immediately contacted Diego, Insignia concierge, who was both understanding and sympathetic. He never questioned our situation and said that as soon as another cabin became available (due to guests leaving the ship) he would move us. Well that took 9 days…so we spent ½ our cruise in this not as promised cabin. We feel that this cabin was not up to the Oceania standards for a veranda cabin, which we have appreciated in the past. We were misled as to the Oceania experience we had looked forward to for months; as well as the concierge experience, which was extremely limited and should not be offered on the Insignia…you really don’t need it since the service and professionalism is perfect. Maybe you could offer some perks…like free Internet, which we enjoyed. Read Less
11 Helpful Votes
Sail Date: June 2017
Embarkation We got a taxi to the cruise dock, unfortunately the address given in our final Oceania cruise documents was wrong, the ship was actually docked in a completely different area 5 or 6 miles away, not a very good start, surely ... Read More
Embarkation We got a taxi to the cruise dock, unfortunately the address given in our final Oceania cruise documents was wrong, the ship was actually docked in a completely different area 5 or 6 miles away, not a very good start, surely it would not have been too hard to send out emails advising of the change of berth? Because we had booked a suite we had priority 11am check in and boarding, this went fairly well apart from after checking in we and the other checked in passengers were directed to join a queue which turned out to be another queue to check in lol. All it needed was a few more barriers to separate the checking in passengers from the already checked in passengers boarding the ship. Insignia Overall the ship appeared to be very well maintained, clean and well run. Tendering When booking a cruise we always look at the number of tender ports and tend to avoid those that have a lot of tendering. When we booked this cruise it only had 2 tender ports, but we were even luckier, Sept Isle was changed from tender to docked, so only a single tender port on this cruise, this was a bonus, usually when things change it ends up as more tendering rather than less. The tendering process went very smoothly. Wi-Fi The free Wi-Fi was extremely poor, probably the worst of any ship we have been on, it’s no use having free Wi-Fi if the quality is rubbish, perhaps because many passengers had it for free there were too many trying to use it at the same time? The speed appeared to be better in the computer room located forward on deck 9. Entertainment My wife and I do not book an Oceania cruise for the entertainment; we book because of the Itinerary, Food and Service. Oceania are not strong in the area of entertainment, I would say that most other cruise lines beat Oceania in that respect, so don’t go on an Oceania cruise expecting shows/singers/artists to be up to the standards of P & O, Princess or Hal. When the ship was docked overnight they would put a film on in the show lounge. I thought the Cooking Demonstration by Executive Chef Farid Oudir and Executive Sous Chef Gabriele Spreafico was very good, they did a bit of a comic double act whist cooking, it reminded me a little bit like ‘Open all Hours’ but with French and Italian accents, I thought this was more entertaining than some of the performances by the professionals. Grand Dining Room The food was excellent, we both thought that there had been some fine tweaking to the dishes since the last time we were onboard a Oceania ship, this was all positive, well done the chefs. My wife and I like to have a table for two, most nights we had to wait for a table, but the longest time was only twenty minutes. However it did appear ridiculous that when we actually walked in to the dining room there were always plenty of empty tables, already completely setup, so why the wait? Is it a case that there are not enough waiters to manage all the tables or the kitchens could not cope if all the tables were all used at the same time, some improvement might be possible in this area? Toscana Excellent menu, but does not have the feel of an Italian restaurant. Polo Grill Excellent menu, food quality and waiters, but let down by the tables being too close to each other and not the best maitre'd. The Terrace Always a good section of dishes available, if you are not familiar with the ship you might miss the excellent Pizza counter located down the Port side of the central service block, it’s a bit like a hole in a wall, only a few feet wide. Waves Grill Thought all was excellent, the only thing I might comment on is the size of the sandwiches, I have a big appetite, but even for me the sandwiches appear huge, so my wife and I would think about having one between two if we ate here again. Shore Excursions In Quebec and Charleston we thought there were too many on the coach, there were a few empty seats but they were very big coaches, in our past experience the average group size appeared much smaller. Is this a sign of things to come because Norwegian Line has taken over Oceania and the profit motivated corner cutters are getting to work? However some of the other excursions had smaller groups. The dispatch of the groups from the lounge to the dockside went very well on all of our excursions, well done the Excursions dispatch team. In New York the excursions we did were not exactly as described: - ‘Manhattan Highlights’ on 27th June there was supposed to be a stop at Battery Park to have a look at the Statue of Liberty, but the guide decided not to stop there, instead he took us to the Oculus, which is a transportation hub and shopping mall, we were going to be there for 10 minutes only but it ended up as more than 30 as a couple of passengers went AWL. The guide nearly caused an accident by stopping at the top of an escalator to look for the missing passengers seemingly unaware the other 30 passengers were following him up the escalator. If I had not shouted for the people to move there could have been a big pileup at the top which might have resulted in injuries. ‘New York by Land and Sea’ 28th June, the boat trip was supposed to be on a state of art water jet powered catamaran called the Zephyr, however we went on an old tub built in 1932 for the US Coast Guard, which now had a plastic corrugated roof, it reminded me of a Brazilian river boat, however it should be said that on this tour Michel the guide was excellent. Cabin 8059 This cabin is located starboard aft in a fairly quiet position, there is a crew service door almost opposite but this did not bother us but it might affect some passengers? The cabin is located underneath the Terrace Cafe, there wasn't any noise problem from above apart from when the staff were cleaning up, usually between 9.30 and 10.30PM, this might bother some passengers? The bathroom is the shower over the bath type with a fixed glass screen going halfway along the bath, the lighting is better than the average. The cabin was very clean and well maintained, we would be happy to stay in this cabin again. Whist we were on board there was a very major water pipe burst further up the corridor, there was an awful lot of water as the pipe was under high pressure, 4 days later the crew were still drying things out. We were lucky; the flood stopped about 20 feet away from our cabin. The Staff Our Butler Vinod, Stateroom Attendant Surfiyani and Assistant Stateroom Attendant Harry were all excellent. The Security staff on the gangways were always smiling and appeared happy. The maitre'd tended not to be the best we have come across aboard ships. The dining waiters were all smiling and friendly. Sommeliers/wine waiters, most were fine, they varied from at the top, the excellent totally on the ball hard working young Anton right down to one or two others who might benefit from a little more training, such as how not to dribble wine down the outside of a glass or splash it on the table cloth. A couple of interesting little points regarding wine is that every day on the Grand Dining Room lunch menu it stated that the recommended wine of the day was ‘Pine Ridge’, this never appeared to change, they didn’t actually have any, I was informed they had run out of it many weeks ago. Also on the Grand Dining Room Bar wine by the glass menu it had ‘Nobilo’ listed, I was told that was a mistake as they hadn't had any for many months. Immigration into the USA Had to go through US immigration twice. In Bar Harbour it went very smoothly, however in Charleston early evening it was awful, they insisted that every passenger had to get off the ship and be processed and no passenger was allowed back on the ship until they was a zero passenger count on board? The queues moved slowly, so the process took considerable time, so by the time they had finished there were several hundred rather hot cheesed off passengers wanting to get back on the ship. Things like this do not encourage people to visit the States. Disembarkation Certainly not the best, slow and did not seem well organised, but this might have been because of the number of bags there were, this cruise was also the last leg of a world cruise some passengers may have had more baggage than usual, but good management should have allowed for this. Conclusion Oceania might be concentrating too much on food quality and possibly taking their eye off other things. Read Less
8 Helpful Votes
Sail Date: June 2017
Enjoyed everything about this cruise. Very nice small ship, friendly crew, great entertainment, awesome food and fantastic itinerary. Cabins: because of first week or so being in cooler weather, booked a OV cabin. Small, but roomy ... Read More
Enjoyed everything about this cruise. Very nice small ship, friendly crew, great entertainment, awesome food and fantastic itinerary. Cabins: because of first week or so being in cooler weather, booked a OV cabin. Small, but roomy with lots of storage space. Bonus was using the window shelf for extra storage. Very comfy bed. Bathroom big enough for one person and shower was tight for my 205lb body. Dining: Can't go wrong at any of the venues. Polo best place for steaks, Toscano good if you like a lot of pasta dishes, Terrace Cafe is fancy buffet with inside and outside seating, Waves Grill for sandwiches, smoothies and shakes/malts and Grand Dining is main dining room. Our favorite for breakfast & dinner was the Terrace Cafe...great selection, excellent quality, grill for omelets, steaks, shrimp, fish, chicken and lobster. Never have I eaten so many lobsters...available at least every other night. More casual at the Terrace Grill. Entertainment: Very good. The four on board singers were about the best we've heard in our 25 years of cruising. December 63 is a Four Seasons group and are excellent...performed two nights and the place was packed. Bob Arno's two pickpocket shows were entertaining, very interesting and educational. Mark (I forget his last name) gave two singing shows that were very good. Cruise Director Ray Carr was very professional and seemed to be everywhere. Service: I've said this before, but the Oceania staff and crew are the nicest and friendliest in the business. Our cabin stewards Valery and Richard were always around and kept our cabin immaculate. Ports: Being a small ship, we were able to dock in small ports and be close to the towns and sights. Our favorite ports were Quebec and Bar Harbor...lovely towns that we would like to visit on our own. Overall: Oceania is a step above Royal Caribbean & Princess meaning the service and food is better. Passengers are friendly and engaging, a little older and very cruise savvy. We love the Oceania feel and look forward to our next Oceania cruise. Read Less
7 Helpful Votes
Sail Date: October 2016
This was our second Oceania cruise. We had really enjoyed the Regatta when we sailed on a 7-night Alaska cruise (RT out of Seattle) in July of 2014, liked the itinerary (Montreal to Miami), and even booked the same stern cabin (7121). We ... Read More
This was our second Oceania cruise. We had really enjoyed the Regatta when we sailed on a 7-night Alaska cruise (RT out of Seattle) in July of 2014, liked the itinerary (Montreal to Miami), and even booked the same stern cabin (7121). We were set for a wonderful 2 weeks. We flew in the day before we sailed and had booked into a small hotel in Old Montreal, Auberge Bonaparte. We had also booked dinner reservations in the well regarded restaurant of the same name downstairs for that evening. The weather was pretty foul (cold and rainy) and the street was torn up curb to curb for renovation of the building across the street and sewer work. Getting to, and into, the hotel was a real challenge, but the staff was incredibly helpful. They made us feel welcome even before we set foot inside by meeting us with umbrellas and a luggage cart in the parking lot. We were early (about 11:30 am) so our room was not ready yet. We checked our luggage with the front desk and, dressed for the weather, set out to do some exploring. We visited the Notre-Dame Basilica (just around the corner) and did some walking to get a feel for the city since we had not visited Montreal before. When we returned to the hotel between 1:30 and 2:00, our room was ready. Armed with a complimentary glass of excellent Champagne we boarded the small elevator and headed for our room. The luggage was right behind and we were set to relax until our 8:30 dinner reservations. With the non-stop rain, we were very glad to have reserved downstairs. The fine food and a nice 1/2 bottle of Sancerre made for an excellent evening. Breakfast the next morning was included and of the same high quality as our dinner. I definitely recommend the hotel and restaurant highly. After breakfast, we did a little more exploring and visited the SAQ Signature Store for a specific bottle of wine for the trip before we left to check in at the temporary cruise port. The permanent cruise terminal is being renovated as part of the reconstruction that seems to be going on all over Montreal. Boarding was a breeze and we headed to the Terrace Café for lunch until the cabin was ready. We quickly noted that, not surprisingly, the passenger demographic was definitely skewed to the older crowd - in some cases much older than we had on the Alaskan cruise. The food was excellent and we felt very welcome. We saw some familiar faces from our previous cruise including the Cruise Director, Ray Carr. The ship was in excellent shape and looked just like it had more than 2 years earlier when she was just out of a pretty extensive drydock. Throughout the cruise the high level of maintenance and care were readily apparent. The pride of the officers and crew were evident from the moment we stepped on board. A few words about the categories everyone is interested in: Food - Overall, it ranged from very good to excellent. The one real disappointment was a surprise - the desserts. With a few exceptions, they were disappointing. From some pies that almost seemed to have no sugar (no, they were not sugar-free options) to ice creams that lacked flavor (or were watery or full of ice crystals) to some dessert options on the buffet that looked downright unappetizing. I tried one despite the appearance and quickly realized why they were "pushing" it. There seemed to be at least one of those odd looking choices at lunch every day. People seemed to avoid them - probably with good reason. Also the cookies tended to be dry and lacking in flavor. That was definitely not the case on our first cruise. Otherwise, except for the occasional inability to cook a steak medium rare, the food in the MDR. Polo, and Toscana was very enjoyable. Service - Absolutely top-notch. I think it was perhaps the best we remember on any cruise no matter what the line. Our cabin Stewardess, Tya, was incredible as was her teammate , Adam (I think). Bartenders, the wine stewards (except for one who seemed to be in his own world), waiters, etc. were unfailingly professional, friendly, and a real pleasure to talk with and see every day. Cabin - Despite an occasional squeak in the ceiling, we had really enjoyed the stern cabin on our first cruise. Toward the end of this cruise what had started as a pretty quiet cabin had turned into a rather noisy cabin with a pronounced rustling/squeaking noise in the ceiling. I attribute this to a much more pronounced engine vibration and rougher waters than we encountered during our initial cruise. Based on this experience, I cannot recommend this cabin. Also, the bathroom inside door handle fell off when I started to exit one evening before bed. It could have locked me inside - actually pretty funny, but would have been embarrassing under other circumstances. Entertainment - This was a very pleasant surprise. The Production Cast (who doubled as the Cruise Activity Staff) were far more talented than you would expect to find - especially on such a small ship. We are not much for production shows, but we really enjoyed their performances and they were very friendly and a treat to visit with. The comedian was barely average - walked out. Heard the pianist was very good but we did not go. Same with the vocalist. The string quartet was very good. Officers and Crew - I would not usually make a separate entry about a ship's officers and the crew, but this ship's complement was exceptional. One example was when we were sailing from Boston and headed for New York. There were 3 ships leaving Boston that afternoon - the Regatta, a Regent Seven Seas ship (the Mariner?), and I believe a large Princess (or maybe NCL?) ship. Weather was foul and, since we were a much smaller ship, the Captain arranged to have us transit the Cape Cod Canal instead of sailing around the Cape. They had to crank down the tallest antenna so we would fit under one bridge by just 3 feet! We were dining in Polo and saw it - pretty incredible. We were to dock in Manhattan at 1:00 PM but made it into NYC at 10:00 am. The other ships fought a 60 mph headwind around the Cape and docked 6-7 hours late. The officers were always around the ship and extremely professional while at the same time friendly and approachable. What a refreshing change from a recent cruise on a luxury line I will not name here. Itinerary - Enjoyable, but I would tweak it slightly. Sydney could have been eliminated and replaced with another. more interesting port and the overnight in Norfolk should be replaced with an overnight in Charleston. Event the Captain favored the Norfolk/Charleston revision. O Life Excursions - Excellent in Halifax (Historic Halifax and the Titanic), Bar Harbor (Ocean Trail Hike), NYC (9/11 Memorial and Museum), and Cape Canaveral (Kennedy Space Center). The only clunker was in Norfolk (Jamestown/Yorktown/Victory Center) awful tour escort, no time at the Yorktown battlefield, flat tire on the bus, etc.). I would definitely recommend Oceania and sail with them again, but this cruise was not quite as good as our first. I would give this cruise 4.25 to 4.5 stars. That is not an option on this review, so I had to select 4 stars. Read Less
5 Helpful Votes
Sail Date: October 2016
We are holidaying in US and Canada for almost 8 weeks and this itinerary from Montreal to Miami in luxury on Oceania Regatta fitted perfectly. A great cruise with outstanding service and excellent food and reasonable entertainment, ... Read More
We are holidaying in US and Canada for almost 8 weeks and this itinerary from Montreal to Miami in luxury on Oceania Regatta fitted perfectly. A great cruise with outstanding service and excellent food and reasonable entertainment, together with a very interesting group of guests made for a successful and enjoyable cruise. We dined in each of specialty restaurants and enjoyed both. Felt food in Grand Dining room up to any we have experienced elsewhere. We found several staff from prior Oceania ships who we enjoyed meeting again. Service is outstanding in every respect. Ports generally excellent and after poor weather in Montreal and Quebec we enjoyed good weather and enjoyed each port. We did our own thing re excursions because we find the ship's tours expensive and prefer to do smaller shorter tours with independent guides. It worked well for us. We felt wines were expensive, but range was OK. Just a great trip with many excellent memories. Read Less
3 Helpful Votes
Sail Date: September 2016
This was our 11th cruise with Oceania, so obviously we do love it. The only other lines we've cruised are Viking Ocean (1 cruise), Celebrity (2), and Princess (1). Our favorites are Viking Ocean and Oceania. I was glad to get back ... Read More
This was our 11th cruise with Oceania, so obviously we do love it. The only other lines we've cruised are Viking Ocean (1 cruise), Celebrity (2), and Princess (1). Our favorites are Viking Ocean and Oceania. I was glad to get back to Regatta, one of the smaller ships, and the first ship we cruised on back in the early 2000s. The itinerary included some smaller, lesser-known places that I was excited to explore. They did not disappoint, although a couple places were a little light on sightseeing if you only stayed in town on your own. We rented cars, did a lot of planning, and had a great time everywhere we went. As for the cruise experience, I think this was definitely one of the best cruises we've had in terms of food, service, cruising companions, crew, etc. Our room steward Madi and assistant Komang were great. Captain Hansen and Ray Carr cruise director were top notch and worked well together. I enjoyed going through the Cape Cod Canal, which I guess not many ships are able to go through. The Captain kept us very well informed of things we'd see and experience. We loved cruising again with Jaime, the maitre D in the Terrace. The weather was great, which always is a good thing, although we did have high winds at sea one night due to Hurricane Matthew fallout. We ate in the Terrace for dinner a lot, as we both love it there. It was disappointing to not be able to eat outside most of the time, but when you cruise in October in Canada, that's what you get. In return, we got fabulous fall foliage most places we visited, especially out in the countryside. The grand dining room seemed better this cruise than in past cruises, and Polo and Toscana the same as always (very enjoyable). Waves is much more than a hamburger stop, and it's open late which we like. I only went to Tea twice and drank very little in any venue so can't comment on bars, drink prices, etc. Enjoyed the "Americano" coffee at Baristas - better than the coffee on the Terrace. Only ordered room service once as a snack - it was good, but best to order 20 minutes before you want it! We usually get an inside cabin, and did this time. It was a little smaller than the verandas, with no windows, but adequate. We turned on the TV, channel 3, to see what the bow camera would show us when we got up in the morning. We liked being mid-ship as it was never far to walk to anywhere we wanted on Regatta, and the dining venues were close. We only went to a few shows (Liars Club night was great) because I like to relax with a book or with making plans for the next day and because my husband frequently likes to go to the Casino. We were invited to dine with a couple of the Oceania bigwigs and that was a nice, new touch. Captain was the most outgoing we've had; cruise director was great. Our room steward Madi and assistant Komang were awesome. I think they broke our record for cleaning our room after we left. I didn't visit the spa, didn't drink much, and only listened to some of the enrichment lectures later on the TV, so can't comment much on those. Didn't use the pool or saunas. Liked being able to pop out to deck 5 for quiet time on a lounger if it was warm enough. I don't think that option is available on the bigger ships like Marina. The only disappointments came in the Destinations area, which I've found seem to get negative comments more than any other area - on ANY cruise line! Some of the excursions were unavailable once we got on board. I think most of this was due to the time we cruised (basically October) - nevertheless, I wish the staff had been able to get up to date info on availability and put that on the website pre-cruise. I also noticed that not all excursions were featured on the TV, which we found unusual. We could only see the excursions a day or two in advance, rather than being able to see all of them (for example, to see Halifax or Newport when we boarded, not later). While I don't do too many ship's excursions, I do like to at least consider them, and it helps me to get a better idea of what we can see. As for Destinations staff, they were great, and I did certainly enjoy the one shore excursion I took. I was glad it was offered, as there were NO opportunities to do anything much on your own outside of the small town of Havre St. Pierre - I DID try!! Yes, Oceania draws (generally) an older crowd, but I've never found them stuffy, snotty or unlikable. We were in good company. Embarkation and debarkation were fast as usual; didn't get internet so can't comment on that. Tendering was easy. Service everywhere was top notch. Oceania may seem expensive, but I feel it is great value for the money. It was another great cruise experience. Read Less
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