The cruise staff was very very nice. That's the only positive thing. The cruise was attended by emptying 3 or 4 retirement old folk home. Maybe, 10 people under 70 and there were many people were on walkers and wheelchairs. In addition, the very few activities were canceled when a gastro infection was taking people down. No daily lively entertainment. This cruise is for recovering from a ...
We are long time Oceania customers (7 cruises) but had to cancel our last two cruises because of COVID and health issues. Therefore we were looking forward to our back to back cruises with a line that had always met or exceeded our expectations.
Things got off on the wrong foot when the company changed their business style. They went to Simply More. Before we were given onboard credit to be ...
This cruise left out of Miami and ended 10 hellish days later in Panama City. We started out with rough seas by the second day, not Oceanias fault, so we missed our first stop. We had already been notified that our Columbia stop had been canceled. The. Cruise line never offered any compensation for these two cancelations. Then around day four we noticed that their sanitation procedures were ...
Do not i repeat, do not book an norwegian/oceana cruise. You have been warned we are on the around the world cruise currently. the cruise is 196 days from miami florida to new york. It is utterly a complete disappoint. If i was to write every disappointment, we have experienced up to now it would be 10 pages. We are going to try to condense it. First, they advertises the best cuisine at sea. That ...
Oceania bills itself as luxury cruising with gourmet dining. It misses both those marks by lack of attention to the details that separate luxury from everyday. The very first impression is when you are checked in. Instead of entering into a beautiful lobby, you are herded into the back door by the Regatta Lounge. Instead of actually going into the lounge, a staff member briefs a group on the life ...
We spent 39 days on the Marina (back to back Miami to Lima and Lima to Buenos Aires) and so happy to finally make it home. The cruise had a few wonderful highlights separated by long boring stretches.
We have cruised 20+ times but only our second time with Oceania. The first was in Asia in 2016 and all that could go wrong did. All the regulars told us this was out of norm and that Oceania ...
This cruise line not only fails to live up to promises but also fails in its communication with passengers. One is treated as a commodity not a person by many, not all, staff.
It seemed the more senior the more they under performed. Complaints on board were met with a blank stare or excuses not explanations or apologies.
Food was poor to ok, with worst in the specialty French and Italian ...
So so incredibly disappointed with Oceania. Absolutely no guest/customer service. Have raised all issues with onboard team, Oceania guest relations and still no communication back. This cruise is going no where, no ports now for 9 days, even restaurants closed on some nights so no choice and tonight all specialty restaurants closed and only Grand Dining and Terrace cafe open. As to onboard ...
We ate long time cruisers with Oceania but now a lost customer!
We booked this cruise in 2019 for 2020 travel dates. Alas pandemic curtailed those plans until this year. We in fact booked a 30 day cruise Barcelona to Dubai - never being informed that it was 2 back to back cruises - first issue as this was the start of lack of communication and guest satisfaction,
We were advised of ...
We chose this cruise mainly for the itinerary (we hadn't been to Morocco), which was cancelled before we left and replaced with Palma de Majorca (our 5th time there). We watched quite a few U-Tubes that seemed to indicate that Oceania was comparable to Viking (which is our favorite ocean line). Viking has one infuriating Con, which is, they demand FULL payment for a cruise one year to two ...