Do not i repeat, do not book an norwegian/oceana cruise. You have been warned we are on the around the world cruise currently. the cruise is 196 days from miami florida to new york. It is utterly a complete disappoint. If i was to write every disappointment, we have experienced up to now it would be 10 pages. We are going to try to condense it. First, they advertises the best cuisine at sea. That ...
So so incredibly disappointed with Oceania. Absolutely no guest/customer service. Have raised all issues with onboard team, Oceania guest relations and still no communication back. This cruise is going no where, no ports now for 9 days, even restaurants closed on some nights so no choice and tonight all specialty restaurants closed and only Grand Dining and Terrace cafe open. As to onboard ...
We ate long time cruisers with Oceania but now a lost customer!
We booked this cruise in 2019 for 2020 travel dates. Alas pandemic curtailed those plans until this year. We in fact booked a 30 day cruise Barcelona to Dubai - never being informed that it was 2 back to back cruises - first issue as this was the start of lack of communication and guest satisfaction,
We were advised of ...
We chose this cruise mainly for the itinerary (we hadn't been to Morocco), which was cancelled before we left and replaced with Palma de Majorca (our 5th time there). We watched quite a few U-Tubes that seemed to indicate that Oceania was comparable to Viking (which is our favorite ocean line). Viking has one infuriating Con, which is, they demand FULL payment for a cruise one year to two ...
Cruised on Oceania a few yeas ago and decided to book with them again. This was a mistake. We had a penthouse suite, it was okey. The mattress was well past its prime. It's a beautiful ship and the service was first rate.
The line advertises the best cuisine at sea. I was not impressed. There are four speciality restaurants: the only one that was outstanding was the Italian restaurant. The ...
Currently on board Marina on second leg of two from Amsterdam to London-19 days.
This is 4th cruise with Oceania and first post Covid.
Very sad to report, in my opinion, the Oceania of the pass is no longer a float.
We have experienced almost across the board changes in service, food quality and selection and poor attitudes.
Transfers from the hotel in Amsterdam was simply chaotic to ...
We'd been sailing with other lines for a few years and decided to go back to Oceania mainly for the smaller ships. Right from the start it was bad. Didn't get into our stateroom until at least 3:00 p.m. The balcony was so noisy we couldn't use it, the shower so small my husband had to open the door to pick up the soap if he dropped it, the bottom of the shower was filthy and the beds were mush. ...
Have been on many Oceania boats but not since COVID. Definitely have lowered standards. Ports were great except Albania. Supposed to be in Tirana but instead were berthed in Durres. For independent travellers, no bus to Tirana. Durres a big yawn as was Albania. The ship definitely treats passengers who do not choose to use their tours (expensive and slow) as 2nd class citizens. Food not ...
This was my 4th time cruising with Oceania, the 3rd one on Marina. It's a shame this cruise line deteriorated so far, it used to be my favorite. No complaints about the ship itself, it is beautiful, comfortable and not too large. However, since the last time I have been on it (2019, just before the pandemic hit) it went downhill all the way. The food is not the same, for example, the Polo ...
I am sorry to say that in spite of fabulous food, a wonderful cabin and food crew, and amazing staterooms, I would never go on an Oceania Cruise again. The management staff (with the exception of the concierge) as non-existent. The support staff at the desks were not only rude and uncaring, they would not go one step further than absolutely necessary to correct a horrible situation. Things ...