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8 Oceania Europe - Eastern Mediterranean Cruise Reviews

We will never travel on Oceania again. Rampant sickness -- the previous sailing of the Marina also had sickness involving the crew and passengers. It carried over to our cruise. My wife was violently ill for more than 18 hours. The ... Read More
We will never travel on Oceania again. Rampant sickness -- the previous sailing of the Marina also had sickness involving the crew and passengers. It carried over to our cruise. My wife was violently ill for more than 18 hours. The response from the medical center was terrible. My wife never saw or spoke to the doctor, who nonetheless prescribed a course of treatment that involved taking antibiotics that had the same side effects that she was already experiencing. The nurse could not have been more dis-interested, except to make sure that we were quarantined. Oh yes, and please sign these releases authorizing Oceania to charge you for the medical services even though the nurse told us that the costs would be covered by Oceania .... and please sign this release authorizing Oceania to release medical and other information to such organizations as the FBI (I am not making this up!!!!). I refused to sign. Poor service -- a waiter in one of the restaurants made a sarcastic and demeaning comment to my wife when she was inquiring about a menu item. It ruined our evening and we ended up leaving the restaurant and eating elsewhere. Dealt with Reception Services on 3 separate occasions. First expressed concern about being charged for a particular service, given assurances that it would not be charged, then having to deal with them to get it removed from our bill. When my wife was ill I went to the medical center (closed of course!), then read the sign that said go to Reception Services if an emergency. Reception Services response -- "we are not medical people, wait until the medical center opens up and get in line". Why have a sign that refers you to Reception Services for help if no help is available? Because we believed that the ship remained unsafe (sickness continued to grow in numbers), we decided to leave the ship at the next available port of call after quarantine was lifted. I was presented with a bill that included payment for shore excursions that were part of the original cruise package, including ones that we were not able to take because of quarantine and ones that were scheduled after we left the ship. I was also charged for other items that were not supposed to be included. It took some effort to have them removed, but not without "attitude" on the part of the Reception Services staff. Poor Communications It was difficult to get information about what was going on around the ship with the sickness. There was both the "official" announcements and the information provided by individual crew members. The information from crew members proved to be more reliable (the "official" announcements only gave the bare information and only what they wanted you to hear). Some services were "temporarily closed", but in fact never opened. Even Poorer Response When we told them we were getting off the ship because it was unsafe (because of the sickness) we asked for compensation. We were referred to "Guest Relations" in Miami. What a joke that is. Guest Relations does not talk to guests. You have to write them and they will get back to you within 3 weeks (maybe). Well, it took a lot longer than 3 weeks and of course the response was we will give you the equivalent of 2 days cruise credits so long as you use them in the next 12 months. Everyone who was affected received a letter from the ship's Master with this offer (except us of course). In short, we paid good money, and Oceania offered us something of no value in return. Oh yes, it took more than 7 weeks before anyone even offered an apology. Read Less
Sail Date November 2016
Unless you reserve in the two highest categories, you are treated very poorly. Dinner ereservatiiobns are not a priority unless you are in the top 2 categories, embarking early reserved for special class & expensive tours. Not at all ... Read More
Unless you reserve in the two highest categories, you are treated very poorly. Dinner ereservatiiobns are not a priority unless you are in the top 2 categories, embarking early reserved for special class & expensive tours. Not at all what we expected. Middle &uppe r maNAgement very impressed with themselves and not helpful. One notable excxception is genertal manager Guiseepe. Reception & Assistant purser/concierge have no peopkle skills Service kline & assistanec after tyiou have paid is just as bad or not worse with their Miami office. Tourtes as luxury cruise, NOT Read Less
Sail Date May 2015
Check-in was a breeze as we arrived at the terminal late and there were few passengers waiting to board. We found our cabin and our luggage arrived soon after we checked out what was to be our home for the next twelve days. The cabin was ... Read More
Check-in was a breeze as we arrived at the terminal late and there were few passengers waiting to board. We found our cabin and our luggage arrived soon after we checked out what was to be our home for the next twelve days. The cabin was nicely decorated, the furniture was not worn the bathroom was spacious with a shower and a tub with a shower. I could not understand the shower in the tub as you could not take a shower without the water spraying out of the tub area because there was no enclosure or shower curtain. There were two chairs on the veranda and a small table. Unfortunately, over the next day, we found that the closet door was broken, the water would not drain from the bath tub and the refrigerator leaked water. It took Oceania three days to fix the refrigerator. Oceania is supposed to be known for their quality food. At least that was the hype when we were checking out possible cruises. We were very much disappointed with the food on the Riviera. If you like Steak and lobster, you shouldn’t have a problem with their menu. The food on the cruise lacked creativity, presentation was poor and they don’t know how to cook vegetables. It seemed that the only thing that they knew how to do when it came to vegetables was steam them until they are mush. In addition, the service at their specialty restaurants, with the exception of the Asian restaurant, is abominable. As an example, we ate at their prize winning French restaurant, Jacques, and had to wait 45 minutes until we saw any food, not even bread. When they finally brought out the first dish, it was not what we ordered. One of the appetizers that my wife ordered was a cheese soufflé. When it was served, the inside of the soufflé was liquid egg. I will spare you the details, but the rest of the meal was a disaster. We had a similar experience at Toscana, but we only had to wait 40 minutes until we saw our first course. At Toscana, the soup that they brought me was cold. They took it back to the kitchen and microwaved it. The way I know it was microwaved is that I added parmesian cheese to the soup after it was served and it was still in the soup when they brought it back. They did not bring me a fresh bowl. Nothing was ever offered to make for all of the significantly below standard service that we received We usually ate breakfast and lunch in the buffet. From day to day there was almost no variation in what was offered. The quality of the food at the buffet was low compared to the reputation that they promote. The cost of Wine, on board souveniers, and excursions is outrageous. As an example, the same bottle of wine they were selling for $56 we bought at Costco for $16 a couple weeks before the cruise. The one bargain is the happy hour that they have from 5:00 PM to 6:00 PM where drinks are two for one at the various shipboard bars. An other example are hand painted Greek bowls that we purchased for less than $2.00 on shore were $8.00 on the ship. The cost of excursions were similarly priced. Based on our experience on Oceania, we would never consider another cruise with them again. Read Less
Sail Date October 2013
Rome-Venice --Sorrento/Capri, Amalfi/Positano, Sicily, Zakynthos, Corfu, Dubrovnik, Venice -- couldn't ask for a better itinerary or better weather. Try to be to-the-point (not my strong suit) and chronological for the most part. We ... Read More
Rome-Venice --Sorrento/Capri, Amalfi/Positano, Sicily, Zakynthos, Corfu, Dubrovnik, Venice -- couldn't ask for a better itinerary or better weather. Try to be to-the-point (not my strong suit) and chronological for the most part. We are vets of RCCL, Princess, Carnival, Disney & Celebrity trying Oceania for 1st time, Oceania all the way for our big 45th Anniversary trip with Excursion Package, Air & Hotel package for 2 extra nights on each end in Rome & Venice including all transportation. Oceania flights good except for 3-hour delay on Atlanta-Rome leg which got us into Rome late to find the Oceania rep waiting for us and lovely car for drive to Westin-Excelsior. Beautiful hotel ( plain room) Via Veneto prime location near lots of cafes. That afternoon after napping on the plane, we walked to the Spanish Steps & Trevi Fountain. Next day, the only full day we had, we booked a tour through the hotel and were told we could be back by noon to take another tour of the ruins in the afternoon. But our guide was late and we were delayed at a "staging area" before seeing the Vatican. We got back too late for the other tour. We went back to our room ready for a hot shower to find our room not made so we had no dry towels and toiletries not replaced, etc. We spoke to our Oceania rep and she said the hotel would send us some wine but that didn't arrive until she contacted them again. The rep, Vicki, is terrific and efficient -- a great breakfast was provided each morning. She gave a funny talk about Rome life on the bus ride to embarkation. Rome was wonderful. The Riviera is a beautiful ship from outside lines to inside furnishings. Chandeliers particularly gorgeous everywhere including Terrace Grill -- all public rooms. Embarkation painless but our cabin not ready so we had a fine buffet lunch at Terrace. Our balcony cabin was spacious, nicely done with beautiful linens and marble bathroom. Bed was unbelievably sumptuous. I wish the shower was larger -- we had no use for the tub except to hang unmentionables. Good storage in closets but could have been more storage in bathroom. Would have been nice if there was a picture on wall opposite bed and if the TV could be angled to the bed -- small criticisms, we were very comfortable. Cabin steward, Angelica was best we have had in 20 cruises, personable and efficient. Art is everywhere in public spaces -- we especially loved the display at Horizons where there is afternoon tea -- nice presentation of treats at 4-5. Lots of paintings, crystal, comfy places to sit with tables, little private spaces. Plenty of lounge chairs outside sun & shade with thick cushions. Ship seemed uncrowded most of the time. 1st night dinner at Toscana --terrific food & service. Specialty restaurants included in fare and restaurant time is reserved after final payment -- very efficient with little invites in cabins night before. Try lasagna appetizer, cheeses so tasty & fresh along with bread & olive oils -- enjoyable. We had very early long tours planned so all but one day we had room service breakfast -- balcony entitled to only cold breakfast. Never had only a cold option on other cruiselines. Would have liked some protein. But it was prompt -- we asked for berries and it was given each day. One later tour allowed us to try Terrace -- nice selection but eggs were runny unless you braved the line for fresh-cooked eggs. Oceania tours were much less expensive as a package so we selected from their options -- enjoyed them and the guides. Oceania should consider more bathroom breaks especially on the Amalfi bus ride - several people were uncomfortable. Lunches in Terrace and Waves (burgers & lobster & malted) offer lots of variety - excellent. Grand Dining Room is open seating. 1st dinner we were seated at table for 2 at window which we requested every night--food good. 2nd time we tried the GDR we were seated at a table (room not even 1/2 full) between large loud table and table on the other side up a couple of steps so we looked at their feet and they looked down at us. We could not hear each other and asked the waiter to be moved. Don't know why they seated us there. Waiter brought another man who asked, "you want to move your table?" Don't understand why we had to tell again why we wanted to move -- it was obvious and embarrassing with everyone listening. We were moved and food was OK. Terrace dinner one night was very good. Try the risotto and grilled to order options. Polo -- very good food and service. Try perfect chocolate cake for desert Red Ginger -- very good service and I had the best beef teriyaki ever and great tempura vegetables but the other food was not to our taste. At Jacques, we had the most perfect meal for our anniversary and we sprung for champagne. If I knew how to bake bread like this I would put my name on it too. Had Iberia pork, the best potatoes and lovely dessert -- all desserts are terrific. Cappuccino, cappuccino, cappuccino -- included with your fare along with other drinks, soda, bottled water. You could get served your fancy coffee but it was terrific to go to the machine any time you want & press a button yourself whether in china cups or paper to go -- loved this. Entertainment was dull and amateurish. We stopped at the theater for a show with the showband playing before and thought they cancelled it. Only 1 couple dancing and 1 other couple not seated. Music dated and band had no energy -- they seemed bored. Did not see production shows. Rock band in Horizons OK and room almost empty. Captains reception open to all on one of the first evenings with string quartet (did not hear them play any classical music which I love, just pop or country/bluegrass) -- nice appetizers and drinks but very quiet and sedate party. Captain had nice personality but the other officers not very visible on the ship. We did meet the Concierge who said to contact him if we ever needed anything. Entertainment seemed geared towards older crowd - we are mid-60s -- we would have liked it livelier. We did see a Magician/Comedian but it was so bad we wanted to leave after a few minutes but stayed so as not to embarrass the performer. Casino was empty. Our trip took a turn the next day. Our closet door fell off the track and onto my foot the first day and my husband put it back on track. Morning after the reception before the excursion we noticed the bathroom lock didn't work properly -- left a note for the steward to have it fixed. After the excursion, we went back to the cabin -- husband went off to do laundry (self-service on each floor) while I showered. After showering I could not get out of the room. The lock would turn but the door would not open. I banged on the wall, screamed, panicked and turned lock for an hour before I could get the door to open. It was terrifying to be locked in that hot steamy room with no air. No one heard me for 1 hour? I called Reception, she sent a carpenter who said there was nothing wrong with the lock and "can I go now?" Woman from Reception was not concerned and rather dismissive and carpenter did not fix the lock. I was still crying when my husband got back from laundry. I was a realtor for 25 years and have opened many finicky locks and I know when a lock doesn't work. My husband called again and they did fix it again. I thought I was going to die in that beautiful marble bathroom. We called the Concierge and he was very cold. No one from Oceania hotel management contacted us to see how we were doing or checked the work of the carpenter. This definitely affected our vacation. I was nervous, couldn't sleep much the first few days. Next night at 11:40pm we were in our pjs just about to go to sleep for early tour next day & our toilet wouldn't flush. Called Reception -- they sent someone who kept flushing & flushing as the water level came just to the rim & my husband stopped him from flushing again. They sent someone else who worked outside the cabin and after a while noise stopped. But no one knocked or called to tell us the toilet worked and we could retire. We called after a while and asked reception and they said try the toilet and we did. Why did they not have the courtesy to let us know the toilet was fixed so we could go to bed. A later call to the Concierge was not returned. We began to think about what is important to Oceania and to us as passengers. Did we need a line of a dozen fancy dressed waiters holding menus in the Grand Dining Room, very fancy furnishings or did we need a carpenter who knew and cared what he was doing, Oceania personnel who were not condescending and who were caring and professional. We don't expect everything to be perfect -- what is important is what happens when something goes wrong - does the Concierge answer your calls? So much emphasis is on the façade at Oceania, many thick paper brochures, chandeliers, that I think compassion for people isn't there. Staff and other personnel don't make eye contact and aren't friendly as on other lines. My husband was a showband musician who was encouraged to engage with passengers -- Oceania's policy must be different. The last afternoon after our excursion about 2pm we found our suitcases (3) taken out from under the bed and placed on the bed. One of the robes was missing and the cloth not by the bedside. Was this a not subtle hint that we need to pack & get off the ship? We did not appreciate this - service slips often on the last day but this is worse than usual. We moved them so we could rest and packed after dinner as planned. We are just not a good match with Oceania and cancelled our April 19, 2014 Regatta sailing. We had never cancelled a planned cruise before. We wrote comment cards on the ship and contacted Oceania's management weeks ago but have received no response. The only people who could be considered compassionate are our room steward and the Oceania club representative, Carol, who we told our story to in an effort to cancel the April sailing. We were told to get out of our cabin by 8, off the ship by 9 and taken to Hilton Molino Stucky on Guidecca Island Venice only to wait an hour on line to check in. When we were done, the Oceania rep could not be found for quite a while. Hilton people were very helpful & took our hand luggage, searched the bag of the rep for our envelope with instructions and found it. They said the rep was back in the lobby and would be with us in 10 minutes. It didn't happen & after a while we saw her and asked for help. She said, "don't you see the weather (it was foggy), I'm busy and I'm just one person." After all this time, approaching 12 noon, we had missed 1/2 day -- we just wanted to see Venice and all we got was disrespect. We could have been left a note or Oceania could have checked us in since we were prepaid and they had our credit card info. There was no breakfast provided -- Hilton is a shuttle ride away across the canal and our water taxi ride to the airport was 7:45am. Continental breakfast is 20Euros per person and just a cappuccino is 6Euros. Breakfast is customary at this price range -- why not include it. Hotel was beautiful, room simple and if we looked out the window sideways we can see the canal. Luggage was handled efficiently We would not sail Oceania again -- we paid more & got less. Read Less
Sail Date October 2013
We have done six enjoyable cruises and booked on the September Oceania Marina cruise in December 2010 as we thought it would be good to try a new ship and bookings might sell quickly. On boarding the ship we had many discussions with ... Read More
We have done six enjoyable cruises and booked on the September Oceania Marina cruise in December 2010 as we thought it would be good to try a new ship and bookings might sell quickly. On boarding the ship we had many discussions with passengers, some had only booked less than a month before it sailed and all paid a fraction of the price we paid plus a large onboard credit. We paid a premium price for a verandah stateroom and were very upset as we saw the price decreasing month by month. Oceania and our Sydney travel company Cruiseco did not bother to help us with an up-grade or extras. My cabin card caused endless trouble which we had mentioned to staff. I was treated very rudely by the reception staff when we took it to them after the security on leaving and boarding the ship also had trouble with my key card. We were very disappointed with the standard of the food on the Marina. The Grand Dining room choice, service and standard of meals was way below other cruises we have enjoyed. As the port tours were quite expensive we only booked two-the Ancient Olympia from Patras was an enjoyable tour aided by a very good guide but the Corfu tour was disappointing. The Cruise Director was most unfriendly and not at all interested in interacting with passengers. The Marina was not a well designed ship. One of the most disappointing features was the fitness track which was on a high deck out in the open with no cover or shelter from the hot sun or wind. The shower cubicle in the cabin was poor. Our cruise on the Marina was a most unhappy, expensive mistake and we would not recommend Oceania to anyone, in fact the opposite. Read Less
Sail Date September 2011
In May of this year,I toured the Greek Isles with my wife and 2 other couples on the Oceania Liner, Nautica. It was an extremely disappointing experience. Except for the 2 exclusive restaurants on board, the food in all other eateries ... Read More
In May of this year,I toured the Greek Isles with my wife and 2 other couples on the Oceania Liner, Nautica. It was an extremely disappointing experience. Except for the 2 exclusive restaurants on board, the food in all other eateries was poor to fair. The prices for wine, beer and hard alcohol were excessively high - similar to what you pay in a fancy hotel. Service was very spotty. The higher up the wait staff positions, the less satisfying it was. The only real polite service came from the runner type, non-paid youngsters. Not all, but enough to mention, of the professional wait staff had unpleasant attitudes. It was obvious that the ratio of passengers to dining seats, including all dining venues, was low on the seating side. The main dining room where most evening meals were eaten was overcrowded every night. Not once were we seated on arrival at the maitre d's desk. It was usually a 15 to 20 minute wait and on one evening it was 50 minutes. The ships officers, impeccably dressed in their ocean-going whites, were especially aloof and seemed quite impressed with themselves. Their attitude was never that of a host entertaining guests, but rather of a higher class tolerating the lower. The tours were acceptable but in one or two cases the very strong foreign accents of the guides made it difficult to understand. I would think the cruise line would check into things like this before sending their passengers on unintelligible outings. I doubt very much if I would ever take another cruise. Certainly not on an Oceania ship! Read Less
Sail Date May 2007
We have been sailing for 10 years on HAL, RCCL, Seabourn, Crystal etc. This was the absolute worst cruise experience we have had. I list here in no particular order my thoughts concerning our Regatta sailing of 24 days. Nickel and ... Read More
We have been sailing for 10 years on HAL, RCCL, Seabourn, Crystal etc. This was the absolute worst cruise experience we have had. I list here in no particular order my thoughts concerning our Regatta sailing of 24 days. Nickel and Diming: $2 for both incoming and outgoing emails, replies are not delivered to one's cabin $39 for round trip "shuttle" in to Cork, local train located behind dock 4.6 euros $39 for round trip into Dublin, taxi 8 euros (the Irish tourist office called for taxis until the ship's management made them quit evoking fury from experienced LOL travelers so the ship relented) $3 for bottled water $14 corkage fee $28-68 for California supermarket wines $4.95 DAILY for newspaper of choice No daily news sheets $12 DAILY to receive and send emails from cabin $.95 a minute computer expenses for internet access. Cabin amenities: plastic bathrooms No Marble to be seen Great duvet, pillows and bed linens. Actual bed nothing special. Towels so rough and nonabsorbent they can be used as exfoliaters. No VCR without great fuss from truculent GM. One sink in premium cabin Many days of no water in the toilet Terrible smell from bilge (other?) wafting through the drain in the WC. Turning off the AC during the night, voiding use of down duvet. Returning to hot cabin after a day in port because once again they turned off the AC. In suite toiletries drying to both skin and hair. Butlers who DO NOT either pack or unpack, and very little else. Only Continental breakfast available Iin suite in the AM. Shower/Bath leaks all over the floor. Bar Services: Candied cherries rather that maraschino cherries in the drinks that require them. Nothing to make a Chocolate Martini. Extra charge for mixers i.e. soda, tonic, other. Bar appetizers laughable: scrapes of butter or mayo on see through bread with unidentifiable filling or topping. Never a server in sight when one is needed Ship's Management: Generally and politely trained to say "No" a dozen different ways Ships's Entertainment Staff: Helpful and always fun Ship's wait staff: Mostly friendly and helpful the further they were from Management Food and Dining Experience: Main Dining Room - So much for Jacques Pepin. Too much fat and salt 21/2 hours for dinner 45 minute wait if arrived at 8 pm (unless you tipped the maitre D') if arrived at 9 pm out in 45 min (all three courses) Terrace for lunch - Tear down begins 15 minutes prior to actual close Tapas Generally the best place for a meal because you can sit outside and still make it to the show Waves, the best burgers, salads and fish without the hassle of the Terrace Polo Room Best dish Rack of Lamb NOT the beef Had to send back meal 3 times and still not correctly done with wrong cut of beef Toscan Hands down the best atmosphere,service and food Head waiter Angellino and Sommlier Tanja the BEST Problems: Surly officers and other staff Smoking policy No smoking on Verandahs (violently enforced) No Cigar Room except for on deck in the wind and rain Horrid perfume in the area of the Horizon lounge where smoking was allowed (gagged as I walked by) No VCRs or video library NO TAILOR No consumption of libations brought on board in public areas (humph!) country Club Casual dismal failure, many unshaven men on board Passengers have no idea what "country Club" attire is. It short one can have "Your world, Your way" only when the management of this ship will allow. The ONLY thing management has down flat is disembarking their passengers smoothly and efficiently. What a relief to get off the Regatta! I hope future cruisers will find this "Laundry List" helpful. Dr. K.T. Elliott Read Less
Sail Date May 2004
This was the most horrid trip that I have ever been on. I contacted the company right after returning, and never received a return phone call. I have sent numerous emails, also without a response. BEFORE THE CRUISE  We received our ... Read More
This was the most horrid trip that I have ever been on. I contacted the company right after returning, and never received a return phone call. I have sent numerous emails, also without a response. BEFORE THE CRUISE  We received our documents in good time, the air arrangements were poor to say the least, and we were traveling for over 24 hours before we got back to Minneapolis, not to mention the drive home to Iowa. ACCOMMODATIONS Our stateroom, penthouse suite 8019 was well maintained, kept clean by our attendant, and the bedding was fine. I cannot say that it was as spectacular as the company advertises, but it was acceptable. Our penthouse suite was a nice size, however, could have been furnished better. On Celebrity we had a bar in our suite with wine and other types of glasses always there. On this ship there was no such animal, and we had to ask every day for glasses. OVERALL ATTITUDE OF THE STAFF This was the worst staff I have ever dealt with. Frankly, they acted like they were doing us a favor, not the other way around. They were not friendly, and could do nothing on their own. From the front desk to the dining room, the staff was pathetic. We even met with the Hotel Manager (General Manager) after four days of total frustration. He had sent a letter in response to our comments that had been submitted just a few days into the cruise. We called to confirm that we wanted to meet with him, as well as some friends of ours. He agreed. When we went to the area( the main lobby) to meet him, he refused to meet in private. He wanted to have us sit in the lobby and discuss these issues with us. We told him no, and he finally agreed to meet in his office, which was were you have private meetings in the first place. We listed our complaints, dining room service, cold food, and a multitude of others. He became defensive, and never once offered the simple question "what can I do to make it right". It was just a patethic example of how the lack of leadership does come from the top. No wonder the staff was so horrible. The hotel manager could not even set a good example. STAFF PERFORMANCE AND SERVICE I would say the officers were poor based on your meeting with the hotel manager. The butler was a joke. He didn't even show up for two days ("because he did not want to disturb us",) never offered to do anything, and we always had to ask. I had the tips removed from our bill, and I assure you he received nothing from us. His name was Manuel, from Portugal, and basically did the absolute least he had to do. We ask him twice to make reservations for us at the two speciality restaurants, and never once did he even get back to us. The bar staff leaves a lot of be desired. One evening the waitress accidently put two glasses of wine on our friends tab, as only one should have been his and one mine. She did not know and it was not her fault. When she brought the bill back we expained it was on two separate checks. The next thing we know some woman bar manager comes marching in the dining room with this poor girl and made her apologize in front of us and just about everyone in the dining room. Not to mention the scene it made. We were embarassed. Then they both come back with two glass of wine and give them to us. Again, another scene. DESTINATION SERVICES DEPARTMENT This was a joke. We took three tours and the only one that was acceptable was in the Azores. The one in Funchal the gal read the script for three hours, and the worst was the one in Jerez, Spain. There was a man in a wheelchair with his wife, and myself with an injured leg with 25 stitches in it. Neither of us could walk. The bus dropped us in town, and this was a walking tour. My husband spend all of his time trying to help the man in the wheelchair as his wife could not do it by herself. It was very difficult for me to get around on these streets, and we were never informed that the bus would not be available to us. When we returned we went to the DESTINATION SERVICES desk, and ask for a refund. The lady with her husband in a wheelchair did also. We were required to fill out a form as to why we felt we should have our money back. Then when the completed form was taken back, the DESTINATION SERVICES manager said he would have to take it to the hotel manager for approval. That evening we received a voice mail during dinner that we would not receive a refund, and we would need to contact the Miami office. We paid $120 total. I saw the lady with the handicapped husband, and they told her the same thing. ENTERTAINMENT AND ACTIVITIES T here really was not much to do. I enjoyed the art auctions and other than that, crafts, etc (everything had an extra charge) were of no interest. My husband attented the "Enrichment Lectures" given my some retired 3 star admiral who spent 20 years of his career in the pentagon ( not quite out with the troops) and his talks were all political. Very pro Geroge Bush, and not at all what should have been on a cruise ship. Read Less
Sail Date March 2004
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