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186 Oceania Caribbean Cruise Reviews

This was the smallest ship we have ever cruised on. There was no problem doing anything on board that we wanted to do. Even with only four small elevators (sign said max capacity of 10...realistically more like six), there was never an ... Read More
This was the smallest ship we have ever cruised on. There was no problem doing anything on board that we wanted to do. Even with only four small elevators (sign said max capacity of 10...realistically more like six), there was never an unreasonable wait time. The dining experiences were all over the top...service was excellent...wait staff were knowledgeable, attentive, and efficient (even though Oceania said tipping was not necessary, we did tip at meals and the bars, and the service was even better the next time we were there). The afternoon tea service was a very nice touch...excellent selection of teas...excellent selection of tea sandwiches, scones, and petite sweets, and there were ample times for seconds (or thirds...) The string quartet playing during afternoon tea made it even better. Probably the only thing that could have gone better would have been the embarkation process. I would easily put the average age of the cruisers on this trip at 60+. At the pre-screening area, there were only a handful of chairs to be had (and a lot of unhappy looking older citizens standing around). As each boarding class was called, they had to negotiate their way through a large group standing around the starting que. Then through the x-ray screening and magnetometer (only one being used of the six available), then the medical paperwork, then the actual check-in where you got your room key card, then on to the ship. There were a lot, and I mean a lot of chairs between the check-in area and the boarding door where lots of people could have been comfortably sitting instead of being uncomfortable in the pre-embarkation area. One day at sea we were notified that the verandas were going to be washed...another day we were notified that the woodwork on the verandas was going to be varnished. Veranda not available for use during these times. Disembarkation was a hurry up and wait process, but, at least there seemed to be enough seats for people. Read Less
Sail Date August 2019
Between me and my wife we have been on 5 ships: this cruise (the Insignia), Anthem of the Seas, Empress of the Seas, QM2 (Britannia Class), and Crown Princess. We have been in inside rooms through verandas. This review is based on both ... Read More
Between me and my wife we have been on 5 ships: this cruise (the Insignia), Anthem of the Seas, Empress of the Seas, QM2 (Britannia Class), and Crown Princess. We have been in inside rooms through verandas. This review is based on both mine and my wife's opinions. Each of the ships have their pros and minuses and each provides a different experience. While we both enjoyed the Empress of the Seas on a Cuba cruise I will not discuss it any further since Cuba is now off limits and I am not sure the experience would be the same. Overall the Insignia is an excellent smaller ship and provided a wonderful experience for our Bermuda cruise. If the itinerary and price was right I would definitely consider the ship for another cruise. However, if we were traveling with children would not consider this ship. Not much for children to do and we did not see many. Of all the ships listed the Anthem is dead last and would not travel on her unless it was practically free. What the Insignia does better than QM2 and Princess is food. The food on Insignia was definitely better than QM2 and Princess. Especially the buffet. On most cruise lines I try very hard to avoid the buffet. The buffet on Insignia is excellent. Sometimes better than the mail dinning room. Excellent sushi most nights. Cooked to order grilled steaks, lamb and seafood (lobster and shrip) plus other options. One night they had fresh grilled tuna and mussels on the buffet. Also on Insignia no matter what stateroom you are in you get a night at each of the 2 specialty restaurants (Italian and Steakhouse). While I heard another couple complain about the food they had in the Italian restaurant I was very happy with both. Breakfast was also amazing in the buffet for breakfast. The other thing I like about Oceania is they do not nickel and dime you for extras. Specialty coffee, non-alcoholic beverages, etc. are included without an additional fee. I thought the alcohol was reasonably priced and good. Also, one night was a captain's reception with free open bar. Service was wonderful everywhere. Loved the string quartet that played evenings. Absolutely wonderful. Now for some downsides that should be expected from a ship this size: - There is more rocking than on the QM2. - While I did enjoy the enrichment activities there are less than on a larger ship, the QM2 excels at this. The QM2 is the ONLY ship I would consider for a trans Atlantic crossing. - While we enjoyed the one show we attended, the ship is smaller and the show area reminds me more of a nightclub than a Broadway stage. - There was one small pool (I think it was heated) and two hot tubs that can get busy on sea days. Embarkation is strictly by level (and annoyance). Also, a bigger annoyance is that staterooms may not be ready until 3 PM. Pack your swimming attire in a carry-on. More important on this ship than others. Something that seems common to all ships, lounge chair hogs were ever-present. Read Less
Sail Date August 2019
I first experienced "Your World, Your Way" service on the Riviera in 2017. A 21 day Med cruise, It was fantastic! This was largely due to the fact that Peter Roberts was the Cruise Director and his partner Jason Parsons was the ... Read More
I first experienced "Your World, Your Way" service on the Riviera in 2017. A 21 day Med cruise, It was fantastic! This was largely due to the fact that Peter Roberts was the Cruise Director and his partner Jason Parsons was the Assistant Cruise Director, they were amazing. The food and service on Riviera was also amazing and due to this experience the folks that I met on the Riviera decided to book Insignia 14 day Caribbean. Thank goodness we were with 6 other friends, or we could not have bared the thought of 2 weeks on this ship. Where to start...let's start with the biggest problem, the cruise director! We disliked him so much, we can't even remember his name, we believe it was Ray. We heard the guy on the loud speaker announcements daily and didn't get to see him until day 5. We tried to be friendly with him and one person in our party went over to him to see if he was going to sing at karaoke or not - the Cruise Director was staring at this phone all through the event. He looked up at the person in our group and very sarcastically said - "I hire singers, I don't sing", then went straight back to his phone. All of us were dumbfounded! Believe it or not, it got worse, he then went over to the bartenders and started pointing and laughing at our group - we had no idea why, perhaps he thought his sarcastic remark to a gentleman in our group was funny???? Disgusting!!! Remember, when traveling as a group of 8 on Oceania we spent over 50K for the two week cruise - this type of behaviour should not be tolerated. School children are better behaved! The food quality, in my personal opinion, has dropped since we cruise on Riviera in 2017. On Riviera, the quality and selection were extremely good - especially in the specialty restaurants. On Insignia however they were marginal. My entree in Toscana was horrible - how on earth can you mess up a plate of pasta? The pasta in the buffet was 100% better. I went to culinary school for 2 years, and believe and am qualified enough to remark on the food quality. * The buffet was mediocre and repetitious. * The main dining room was the best place to eat, but again, the quality was not up to par * Bar Services at all venues were quite good This ship underwent a dry dock very recently and it appears they just concentrated on the cabins and updated the furniture and carpet in the public areas. On the pool deck the boards were loose and warped. I watched more than one person take a stumble on it. There were very elderly people on this, you would thing that Oceania would spend the money to fix the teak deck. The ship also looks tired on the outside - lots of rust and Overall - Your World, Your Way - I think not. This will be our last Oceania Cruise. The cost associated for this trip was NOT fulfilled in any way. We have paid much less on Princess, Celebrity and Holland American and no longer see the benefits of this marketed "UPSCALE" line. This line needs to re-think their approach, it's not working any longer. Read Less
Sail Date July 2019
I have been cruising for the last 20 years and Oceania cruise was the worst of all. This cruise marketed as “Upscale” was nothing but a hype, money-grabber and false advertising of #1 in hospitality. Poor quality of entertainment, rude ... Read More
I have been cruising for the last 20 years and Oceania cruise was the worst of all. This cruise marketed as “Upscale” was nothing but a hype, money-grabber and false advertising of #1 in hospitality. Poor quality of entertainment, rude & obnoxious Cruise Director (Ray) who didn’t know what he was doing and on top of it had an attitude. Besides neither was he seen on board nor there was any representation of him in the first 5 days of the cruise. The itinerary included 2 ports - Bonaire & St. Kitts. Both these islands were practically shut down due to public holiday. They were practically devoid of life with an unscheduled turned-down transportation service. Why would one dock at an island on a public holiday – to get a discount in the docking fees? Absolutely ridiculous. The quality of food whether it was at the buffet or specialty restaurants was only marginally better than other cruise lines and did not justify the high premium price that was charged for this supposedly “Upscale” cruise. In all fairness, the housekeeping & bar staff was quite attentive and saved out trip. What a waste of money - but one never knows unless one tries!!! Read Less
Sail Date July 2019
The Pros: Service in restaurants was very good. Cabin attendants were excellent. The ship and cabin were in excellent condition. The Insignia’s singers were very talented and we enjoyed the shows. The Cons: The food overall was ... Read More
The Pros: Service in restaurants was very good. Cabin attendants were excellent. The ship and cabin were in excellent condition. The Insignia’s singers were very talented and we enjoyed the shows. The Cons: The food overall was a big disappointment.We are comparing it to several cruises on The Insignia from years ago.., not nearly as good as it was. Dinner in GDR was mediocre. We dined twice in the Polo restaurant and the quality of the food was poor. Tuscano was better than the other venues and we dined there 3 times on this 14 day voyage. The buffet area for lunch was crowded and the food was unappetizing... we avoided eating there and either went to the GDR for an ok lunch or had burgers outside near the pool that were acceptable - not great. The itinerary had changed several times after we had booked it. Unfortunately, the ports that were substituted did nothing to enhance the quality of the cruise. Grand Cayman instead of Cuba was a disappointing substitution ... also the port in St. Kitts/ Nevis was a terrible stop as it was their national holiday with most of the population of St. Kitts having left to go over to Nevis to celebrate Emancipation Day. Nobody at Oceania warned us not to take the ferry over to Nevis on this particular day! We wasted an entire day just waiting for a boat to get us back immediately to the ship and away from a crowd which seemed similar in size to the crowd in Times Square on New Years Eve! Why would they have this ship stop there on a major island holiday and not apprise the passengers. When we asked the destination services, they said they had no idea- that’s not acceptable. So not going to Havana as originally booked and a wasteful stop in St. Kitts made for a lackluster itinerary. The casino which my husband looks forward to was extremely inactive. He showed up for the Black Jack tournament and nobody else came. All in all, The Insignia of today does not compare favorably with ship we had sailed on in the past. The food was a big letdown! Read Less
Sail Date July 2019
I originally chose this cruise because of its itinerary with a stop in Cuba. Well, Cuba was cancelled through no fault of the cruise line, but it was a big disappointment. It's a disgrace that the cruise and travel industry was ... Read More
I originally chose this cruise because of its itinerary with a stop in Cuba. Well, Cuba was cancelled through no fault of the cruise line, but it was a big disappointment. It's a disgrace that the cruise and travel industry was placed in such an untenable position with the cancellation of travel to Cuba. EMBARKATION: I arrived at the port around noon. I was greeted at the bottom of the escalator and sent on my way to registration. The whole process took 10 minutes! CABIN: I had a verandah cabin forward on Deck 6. Since the ship had just been refurbished, everything was still new and shiny. The balcony was roomy with comfortable wicker furniture. The bed was comfy and the linens were luxurious. There were reading lights on each side of the bed. There was a bedside clock that lit up when you touched it so you could see what time it was if you woke up in the middle of the night. The desk had lots of drawer space with multiple outlets. The stool that was furnished for sitting at the desk was horribly uncomfortable! My cabin steward got me a regular desk CHAIR to use. Thank you to Edemeris for getting me the chair. Non-alcoholic drinks in the mini bar were free. There was a big flat screen TV opposite the bed. The bathroom was quite small. The shower was really small. When they refurbished the ship, they should have added an extra foot to the bathroom to enlarge the shower. The night light in the bathroom was nice in the middle of the night. SHIP: I loved this little lady! It was so easy to get around the ship because of her small size. There were lots of seating areas. The casino was small, but adequate for the amount of passengers. The nicest area of the ship was the library. It was just beautiful and very well stocked. The décor was English manor house with big over stuffed chairs and a couch in front of the fireplace. I love the library on ships and I think it's sad that so many ships are doing away with them because they don't generate revenue. One of my daily stops was at Baristas, the coffee bar. You could get specialty coffees and snacks (complimentary) here during the day. There were tables, couches, and chairs to sit at to enjoy your coffee. Another enjoyable activity was afternoon tea at Horizons on Deck 10 forward. Service was impeccable and we were entertained by a string quartet. One nice service was free bottled water given as you left the ship for your time in port. FOOD: I had a few meals at the buffet which were OK, but the buffet is small with limited selections. The outside terrace aft was a very nice place to eat when it wasn't too hot. I liked the Waves Grill by the pool. The burgers to order were great and the mahi mahi was outstanding. There was also a small salad and fruit bar. For dessert, you could have scooped ice cream or milk shakes (complimentary). Room service breakfast was a big disappointment. It was only a continental breakfast menu which I thought was pretty sad for a "luxury" cruise line to offer. I had most of my meals in the Grand Dining Room. While the food was good, I didn't really have anything that knocked my socks off. I do have to say that I'm a meat and potatoes kind of person. I wish they would have opened the dining room up earlier than 6:30 PM for dinner. We ate at Toscana twice and both dinners were very good. We had dinner at the Polo Grill twice and it was very good as well. I thought it was odd, however, that the meat entrée came out and then you had to wait for your sides. I wish they would have just put the sides on the plate with the entrée. ENTERTAINMENT: There was only one show nightly at 9:30 PM. After eating a big dinner, I found this a little late for me. The entertainment was your usual comedians, magician, and revues. There was no morning trivia, it was at 4:30 PM and 8:30 PM. Neither of those times seemed to work for me. If you want big shows, go on the big ships. SERVICE: All the crew on this ship were friendly and helpful. CONCLUSION: As I stated earlier, I loved this small ship, however, I don't know that I would call this a "luxury cruise". I've been on almost 40 cruises on various cruise lines and I don't know if the additional cost of this cruise was worth it. Would I cruise on Oceania again? Yes, if I got a really good price because I love the size of their ships. Read Less
Sail Date July 2019
Oceania (and the government) cancelled out 7 day cruise to Cuba. The cruise was "re-routed" to some obscure ports (Belize/Honduras/Mexico). This 'high-end' (self-proclaimed) cruise line them filled up the ship with ... Read More
Oceania (and the government) cancelled out 7 day cruise to Cuba. The cruise was "re-routed" to some obscure ports (Belize/Honduras/Mexico). This 'high-end' (self-proclaimed) cruise line them filled up the ship with anyone " looking for a deal". Everything from there went down-hill.They pre-booked us into the Miami East Hotel overnight, except they failed to inform us that there is an active construction-zone going on. Boarding was a nightmare (excuse was the "Coast Guard was inspecting"). The "entertainment" got sick, so saw only one so-so show and then some 3rd rate comic and magician and showing Dumbo and Marvel movies was all that was left. The ship's captain decided not to pull into one Mexican port because of "7-8 feet surges". Funny a Celebrity ship was already docked there, so clearly this must have been a corporate decision to save docking fees and cut costs. The ONLY redeeming value on this cruise was the food and dining service. The manager of the Polo Lounge was superb as was the food. Overall, BIG disappointment. Shame on Oceania! Read Less
Sail Date July 2019
A few weeks ago, we cruised aboard MS Insignia. It has been several years since we have been on Oceania (due to retirement plans). We were looking forward to two things: The voyage to Cuba and how the line has fared in the years since ... Read More
A few weeks ago, we cruised aboard MS Insignia. It has been several years since we have been on Oceania (due to retirement plans). We were looking forward to two things: The voyage to Cuba and how the line has fared in the years since we last travelled with them. First things first, the trip to Cuba was cancelled. Not Oceania’s fault, as it hit all the cruise lines hard. We had originally booked a low deck porthole cabin for this trip. Once the Cuba trip was cancelled, Oceania came back to us with a very nice package of monies returned AND possible upgrades. We chose an upgrade (which we paid for), to Concierge level. We spent a few days in South Beach, pre cruise, and then boarded Insignia. We were very pleased with the refurb that the ship had just finished. Beautiful and elegant in all aspects of this small ship. This was our 65th cruise and have been on many lines, but must say that the small ship feel was really nice. Our cabin was a nice size with lots of storage space, very nice balcony and great amenities. We spent more time on this balcony than many other ships from our past. The bathrooms are very small; particularly the shower, but we are not large people, so it did not affect us. Our cabin stewards were excellent, exceeding our expectations. Bottled water was placed in our cabin each day and always kept full. Bottled water is filtered aboard ship and replaced each day in your cabin (included). You can walk the entire length of this ship within two-three minutes. We were on Deck seven, so we were always two decks up to the Terrace Café and Pool, or two decks down to the Main Dining Room. There are two shops, a very tiny lobby and several areas to enjoy drinks or relaxation. The library on Deck 10 was a beautiful place to relax and read. The days of libraries like this on most ships are gone. The Show room area was very spacious and was used for several different events during the voyage. This ship has very limited entertainment. A pianist in the evening, along with a quintet of strings. The main show was always at 9:45 p.m., when most of the ship had gone to bed. The entertainment was okay, but we did not go to more than one show. There is also a stunning view lounge on the upper decks with wonderful views of the ocean. The times we went there to enjoy an after dinner drink, it was usually empty! The FOOD is what we were most anxious to try as we had remembered it being outstanding from a previous cruise. We were not disappointed in any of the venues on board. The two specialty restaurants are included in the price, but you only get one shot at each of them (unless you are a Suite guest). Both Toscana and the Polo Grill were outstanding, each in their own way. The quality of the food, presentation and service were all excellent. The Main Dining Room was excellent too, with a wonderfully diverse menu each evening and great service. Very nice wine lists in all outlets also helped. We enjoyed breakfast in the MDR several times, and again, was top notch. The Terrace Café is the buffet. It is not very big, nor is there a large selection. We did feel, however, that the food offered was very nice quality and we enjoyed it. We especially enjoyed the great cheeses each day (which were not the processed goo that you get on most ships). Sitting outside on the ship’s fantail, was really nice, especially in the Caribbean setting. The pool restaurant served very nice sandwiches and grilled items cooked to order. Also, it had a daily fruit and salad bar, along with some of the best ice cream and shakes at sea. Our ports of call were not the reason we stayed with this cruise after Cuba was cancelled. Key West, Roatan, Belize and Costa Maya (which had to be skipped due to high winds) were all okay. We had been to most of them, so we didn’t do any excursions. I could write many pages about this ship, but need to conclude by saying we look forward to travelling with Oceania again in our cruising future. IF you like the small ship experience, you will love this ship!! Thanks again to all members of the crew that made our week go by way too fast! Read Less
Sail Date July 2019
My spouse and I are experienced cruisers. On this voyage we sailed from Lima,Peru to NYC via the Panama Canal. The trip was adversely impacted by an outbreak of gastrointestinal illness(probably Norovirus) which can't be blamed on ... Read More
My spouse and I are experienced cruisers. On this voyage we sailed from Lima,Peru to NYC via the Panama Canal. The trip was adversely impacted by an outbreak of gastrointestinal illness(probably Norovirus) which can't be blamed on Oceana. However, their response was a disaster. Numerous activities were curtailed or canceled, and venues closed,even those unrelated to food or bathroom services, such as art classes and the library. Non transparent, inadequate explanations and insincere sounding excuses were provided, but no compensation was offered for services not provided as advertised nor for the significant inconveniences incurred. Free laundry service and significant discounts on future cruises come to mind. Unrelated problems included especially poor service in main bar/cocktail areas and disjointed, amateurish service in main dining room, terrace cafe and terrace grill where food was adequate but certainly not "the best cuisine at sea". Specialty restaurants were better with the exception of Polo which was terrible. Inexcusable shortages of sport drinks, and quality fruits, which looked good but tasted bad, were additional problems. Enrichment program lectures were very poor except for those given by a fellow guest. Invited performers were generally good. The ship's ensemble were enthusiastic but amateurish with the notable exception of the excellent band. Embarkation and disembarkation were handled smoothly. Panama Canal and Puerto Limone, Costa Rica and Miami were notable ports of call. Other Central American and Caribbean stops were a waste of time except for the nice beaches. Harvest Caye, Belize and Costa Maya, Mexico were Disneyland replicas without the fun. Unfortunately missed Norfolk, Va because of weather concerns. All in all, a bad experience. Read Less
Sail Date March 2019
I would like to highlight the positives first for this trip on Marina, from Lima to NYC. I am gluten-free. I told Roger, the Specialty Diet Coordinator that I pick cruises based on food and desserts. He introduced me to Pastry Chef ... Read More
I would like to highlight the positives first for this trip on Marina, from Lima to NYC. I am gluten-free. I told Roger, the Specialty Diet Coordinator that I pick cruises based on food and desserts. He introduced me to Pastry Chef Bruno, who then made sure I got a different dessert every day, to my liking. Everyone one of them was an art of work. Felt very pampered. The Terrace Cafe chef Viktor was also super nice and patient. He walked me through the food, and made me special dishes when asked. Yes, I am looking for Marina future cruises, see if I can enjoy the service of those 3 again. On a whole. (1) They seem to have centralized the operation so one gets same stuff in the Cafe and the Main Dining Room. A lot of people now prefer the Cafe (more choices, less time). (2) They changed some of the Specialty Restaurants’ menu. Red Ginger used to be the draw to sail on Marina. Now Favorite dishes are gone. The same with Jacques. No more incentive. (3) Wave Grill is still a major draw! Ate their food a lot. Very nice and accommodating staff. Deeno, who cleaned our room, was super too. Did everything we asked for, even chasing down our missing survey last minute. Now, he knew how to use persuasion and gentle touch. We stayed in a Concierge Veranda. No butler service, only gave us access to the Lounge. Concierge service was only available 8am-12, 4-8 pm, when we were mostly out or having dinner. How about longer hours? “The Concierge got to sleep some time!” was the answer. For a company bragging about service, that is down right bad. Add another person is my answer. As usual, the lectures were great! Loved those on Panama Canal. Oceania was known for their land tours, nice sites, classy, buses only 60-70% full, etc. But on this cruise, not sure if it was because the towns were just developing their tourism, or because of security concerns, some of the tours were down right terrible or lame. Cancelling Norfolk due to weather was really disappointing too. The Destination Staff, instead of being apologetic and accommodating, were pretty defensive in their attitudes. The sanitation lock down did not help either. Some of the staff members were down right hostile as though we brought them the disaster. Highly recommend that the management teach their staff how to gain the passengers’ cooperation with persuasion rather than enforcement. That is, if the Management knows how themselves. Read Less
Sail Date March 2019
We enjoyed this cruise very much. We have been on Oceania before, and chose this cruise for the itinerary of Lima to NYC. It was the middle leg of getting the ship from Tahiti, where it had spent the winter, to Europe, where it will ... Read More
We enjoyed this cruise very much. We have been on Oceania before, and chose this cruise for the itinerary of Lima to NYC. It was the middle leg of getting the ship from Tahiti, where it had spent the winter, to Europe, where it will spend the summer. We love O for the food, and the food was quite good. The new Dom Perignon events were great (separate charge, but great value for the money). The wine service has stepped up a bit - the wine stewards seem to have more training & knowledge than they used to (not a high hurdle, but much appreciated). Service in general was excellent - friendly, effective, welcoming. The onboard entertainment, a typically cited weak point for O - well, we can't comment, we tend to use dinner as our entertainment. We did not use any ship's tours; we did appreciate the free shuttles offered in Peru and Ecuador. The ship's activities were plentiful and interesting; one sea day I actually programmed the events I was interested in into my phone so I didn't miss any, although getting sidetracked or relaxing wouldn't be so bad either... We ate more times in the specialty restaurants on this cruise than ever before. A couple hundred people were on since Papeete (so had already had plenty of time to enjoy), the ship wasn't 100% full, and we did get into a code red (GI cases - apparently most likely from street food in South America). We enjoyed all the restaurants; the steak at Polo continues to be hit-or-miss - my spouse has decided that ordering something other than steak (lobster, veal oscar, etc.) is the way to go - although my ribeye was great. The main dining room (GDR) and Terrace Cafe were both excellent. There were a few small items in our room that needed fixing, but were fixed within an hour of mentioning (loose handle on door to veranda; mis-aligned closer on bathroom door). Our room stewards were top-notch. The lectures were interesting, with well-selected topics. The presenter quality was a bit mixed - one quite good, one very knowledgeable but not quite as engaging. Read Less
Sail Date March 2019
The ship was beautiful and well maintained. The pool deck furniture was a little tired, particularly in the spa area, but that's a nit pick. Otherwise, the Riviera is a beautiful ship! The crew, almost to a person, was ... Read More
The ship was beautiful and well maintained. The pool deck furniture was a little tired, particularly in the spa area, but that's a nit pick. Otherwise, the Riviera is a beautiful ship! The crew, almost to a person, was friendly, outgoing, and helpful. This cruise, for us, was for relaxation and to get away from the cold weather up north. We did not participate in any of the ships excursions so we can't evaluate them. Due to "strong winds" we had to skip the stop in Belize. So instead , we spent the day cruising around the Gulf of Mexico. The on-board entertainment, particularly the evening shows in the theater ("lounge"), was as expected. Not to the same level or quality that we have enjoyed on Celebrity or Princess but not bad. The comedians and magicians were very good. It was nice to be on this size ship. No problem getting a deck chair, no waiting in line to embark or dis-embark, no problem finding a table in the "buffet". But, "buffet" probably isn't the best way to describe this venue. Yes, you do go to various counters to pick what you would like to eat but the staff plates it for you, no 500 hands on each serving utensil. At the grill you can order rib-eye, lobster tail, LARGE shrimp, lamb chops, etc. What surprised me was the standard question, "how many lobster would you like?". In any case, the food was excellent. Not perfect, but I don't know how Oceania could have catered to the varied tastes of 1250 passengers in a better way. All the specialty restaurants, particularly the Polo Grill and Toscano, were excellent. Read Less
Sail Date March 2019
We went on the Oceania Riviera because we wanted top of the line service, a smallish ship, and to see a different part of the Caribbean. As soon as we went to the buffet after embarkation, I knew we were in for a cruise with great ... Read More
We went on the Oceania Riviera because we wanted top of the line service, a smallish ship, and to see a different part of the Caribbean. As soon as we went to the buffet after embarkation, I knew we were in for a cruise with great service. At no time do your hands touch the buffet utensils. (I had read that this is the number one place on a cruise ship to "catch something") Everything is served to you. We had a penthouse suite which was spacious. This came with some perks including a butler, but I'm not sure what he did. But we allowed to use a seculded pool area located near the spa. There was also an executive lounge penthouse suite people can use. The food on the Riviera was excellent as well as the four speciality restaurants and afternoon tea. We had read that the shows on the Riviera weren't that good but wasn't our experience. It was varied and very entertaining. My husband took classes with the culiniary school and he loved them. There is also an artist and photograher who taught their skills. The decorating of this ship is extraordinary. IMPORTANT - the Riviera had a convenient and free laundry on every floor. So what were the drawbacks - Age - we are in our late 50's and we definately younger that most of the other cruises. Our first night's dinner companions fell asleep at the table. The good news is that there are no children on this cruise. Disembarkation - took a long long long time. Excursions - the western Caribbean offered a small variety of excursions. Read Less
Sail Date March 2019
With the mainstream ships getting bigger and bigger, we decided to think small and are very happy we did! The Riviera's the perfect size, food is exceptional, service is outstanding. And we like what it doesn't have - no ... Read More
With the mainstream ships getting bigger and bigger, we decided to think small and are very happy we did! The Riviera's the perfect size, food is exceptional, service is outstanding. And we like what it doesn't have - no screaming kids, hairy-man contests, climbing walls and so on. The ship's decor is low-key, elegant rather than glitzy with some very unusual works of art. Come to think of it, the passengers are also low-key and elegant, rather than glitzy, and also very friendly. Riviera allows you to bring on @ 6 bottles of wine when you embark.(though not for the dining room unless you pay a corkage fee). Their own wine list is pretty pricey but all non-alcoholic drinks are included. I prefer low-sodium dishes when cruising and they are available by request. They were excellent. My husband, on the other hand, felt a few dishes on the regular menu were too salty. Somewhat disappointed in our cabin (see below) and the limited choice of shore excursions. (we booked some on our own) Entertainment was good and Dottie, the cruise director, was great fun All in all, a very pleasant experience. Read Less
Sail Date February 2019
This is our 12th cruise on Oceania. We have been on Rivera a total of 3 times and have just disembarked the ship on March 6. The food, service, and and attention to detail were excellent! I noticed a slight "wear and tear" ... Read More
This is our 12th cruise on Oceania. We have been on Rivera a total of 3 times and have just disembarked the ship on March 6. The food, service, and and attention to detail were excellent! I noticed a slight "wear and tear" on the ship and was informed that the ship will receive an update this April. We had been on Riviera when it was a new ship so I was able to notice any changes. We had a Penthouse 3 cabin which was huge with plenty of storage. There was a separate shower and bathtub, two vanities,and also a huge walk in closet. The room stewardess and butler were also excellent. The cabin was kept spotless and they were very accommodating. Oceania asks for a Mid-cruise evaluation. They really pay attention to your comments. If there is a negative comment, the appropriate department follows up concerning your comment and tries to make you happy. The entire staff is friendly and professional. We love Oceania and now only cruise with this company. Read Less
Sail Date February 2019
We like the atmosphere on Oceania cruises. The Riviera was our second Oceania cruise this year. We were in the Caribbean and liked having a larger ship on this itinerary. We do prefer the smaller ships for touring itineraries. ... Read More
We like the atmosphere on Oceania cruises. The Riviera was our second Oceania cruise this year. We were in the Caribbean and liked having a larger ship on this itinerary. We do prefer the smaller ships for touring itineraries. We had a Concierge Cabin. Since it is basically the same size as a balcony, it probably isn’t worth the difference in price. The only amenity that was worth it was the opportunity to book specialty restaurants further in advance. I know that the Riviera is being renovated soon and I could see where it needs it. The specialty restaurants are phenomenal on this ship. For those who have not done this line before, they probably have the most comfortable pool chairs of any line. If you like a quiet upscale atmosphere, you won’t be disappointed. The only turn off to me was that they pushed bingo, which brought the line down a notch in my opinion. Read Less
Sail Date February 2019
Finally got to take another cruise from my bucket list. Sailed on Riviera and found the staff very enjoyable. Everyone were more than happy to help in anyway to make my stay with them an enjoyable one. I had dinner at Red Ginger (get ... Read More
Finally got to take another cruise from my bucket list. Sailed on Riviera and found the staff very enjoyable. Everyone were more than happy to help in anyway to make my stay with them an enjoyable one. I had dinner at Red Ginger (get the Sea Bass), Polo Grill, Toscana and the Main Dining room. All the meals were delicious and I found the wait staff very friendly. I can’t wait for my next cruise. Being a solo traveller, I decided to sign up for some of the ships tours. The kayaking experience was very interesting with our tour guide filling us in on the sea life around Great Stirrup Cay. I think the group thoroughly enjoyed his talk. Another day found me on a trolley train in St.Lucia. It was a great ride and our conductor was a very funny man. We got to see through the town of Castries, as well as a ride to a lovely beach, it was a fun day for everyone. We were never far from areas to shop at any of the islands that we visited. I did overdue it a little bit at the jewelry table on the ship, but that’s what vacations are all about. Touring by day, shopping by night! The catamaran sail at Sr. Bart’s was a wonderful way to spend time there. While many found the shopping very expensive, I found the sailing and swimming in the cove to be a wonderful way to spend the day. I would highly recommend any of these tours. Disembarkation was smooth and timely. A shout out as well to Judy for all her hard work. Read Less
Sail Date February 2019
The itinerary was the main attraction, plus decent reviews. I'll start with the positives. Embarkation was easy. Service in all areas was really good. End of positives. The ship rode poorly, even in fairly calm seas. ... Read More
The itinerary was the main attraction, plus decent reviews. I'll start with the positives. Embarkation was easy. Service in all areas was really good. End of positives. The ship rode poorly, even in fairly calm seas. Constant bumping noises & feelings for the first 2 days , for no apparent reason. Stateroom ( Concierge Veranda ) - lots of creaking noises - had to jam pieces of cardboard in several areas so we could sleep. Also way too small for the price. Veranda tiny. Cruise director - loud PA announcements as early as 7:45 - could not possibly sleep late if you so desired. Unnecessary announcements several times a day - just repeating the info in the daily newsletter. Food - sometimes very good, but quite a few times inedible. This was true in all dining rooms. Food mostly bland, possibly catering to the passenger makeup - average age was well into the eighties. Lunch buffet pathetic. If you wanted a drink pre-dinner, good luck finding a seat. Extremely limited. Shows - mediocre. One comedian was really good, all other shows no better than the lower priced ships. No way we would ever sail with Oceania again. Read Less
Sail Date January 2019
We booked this cruise because of the itinerary. It was a 14 day mostly southern Caribbean Cruise. 2 sea days out of Miami and two sea days coming back at the end with 8 stops in between and 5 of those were places we had never been to. The ... Read More
We booked this cruise because of the itinerary. It was a 14 day mostly southern Caribbean Cruise. 2 sea days out of Miami and two sea days coming back at the end with 8 stops in between and 5 of those were places we had never been to. The stops were all mostly great, except for 2 I would not go back to/ Riviera is a larger size ship in the Oceania line up but still pretty small in comparison to other cruise liners (approx. 1,200 passengers at capacity I believe although it was not at capacity on our cruise). Layout of the ship was good and the pool on the Lido deck is quite large compared to others I've experienced. 4 specialty eateries plus the Grand Dinning Room and of course the buffet give you lots of dinning options. The food was very good overall but I found the selection in the dinning room at dinner not much to my liking. The specialty places were better as was the buffet; surprisingly. We ate breakfast and lunch in the Waves Cafe which is a covered but open deck area on the Lido deck. It was faster and not as busy as the buffet, The buffet had more food options but the cafe was suitable for our needs. There was also a great ice cream place there where you could get milk shakes and well as ice cream in cones or in a dish, Smoothies were served there in the morning. Cabin and balcony were pretty standard although you could not fit an empty suitcase under the bed for storage, which is a first for us, You had to open them and lay flat to get them under the beds (very strange). The bathroom was the great part. Full tub with shower PLUS a stand alone shower as well with actual glass door rather then just a shower curtain! That set up was great! It's an older crowd you'll be sailing with so leave the kids and teens at home - they won't have much company if you take them along. We prefer sailing on small ships as you get to meet more people it seems, particularly if you choose to share a table at dinner in any of the eateries. One thing that I though was odd were the vibrations I could feel at certain spots on the ship. In the Grand Dinning Room (stern of the ship) and in the Waves Grill/Cafe (mid-ship) there was a noticeable and annoying vibration. I have not noticed that on any ship I have sailed on in the past. Overall, a very nice experience as service was excellent in all aspects of the cruise. Entertainment was good at times and poor at other times but that depends on your likes and dislikes I suppose. Read Less
Sail Date January 2019
Let me start with the entertainment. First Rate. 12 Person very high end team dancers and Singers. Great shows. We saw three different shows in ten days. So well produced and choreographed. Beautiful costumes with many changes. And ... Read More
Let me start with the entertainment. First Rate. 12 Person very high end team dancers and Singers. Great shows. We saw three different shows in ten days. So well produced and choreographed. Beautiful costumes with many changes. And excellent recorded music. Sets and background video images on screens. Of the forty cruises we have been on, on Cunard, HA, Seabourn, Silversea, Regent and Celebrity, and Oceania, this is the best set of shows we have ever seen and the most talented entertainers. We have sat through some real snooze cruise shows over the years and honestly we were so impressed with this team and the shows themselves. Handsome young men and beautiful girls, all well choreographed, talented and produced.I cannot enough. The pool deck chairs, while packed in like sardines, are very comfortable. Very thick chair pads and towel covers. Unlike some competitors, who provide no chair pads. Oh my aching back. Food on board Oceania is said to be the best at sea, and the 4 specialty restaurants of Asian (Red Ginger), Jacques the signature French of Jacques Pepin, the Italian Toscana and the grill Polo Lounge all provide really knockout and authentic meals. High end ingredients used and great chefs that produce truly fine dining experiences. The MDR itself is also very good, and service superb throughout the ship's restaurants. Very attentive and competent waiting staff. Buffet in the Terrace is so dull and boring, although many onboard could not wait to fill their plates and stomachs. Speaking of which, many oversize anatomies on board. Growing worse we have observed over the years. The cabins are very nice. We had any A class cabin, and while the bathroom is small, the size of the cabin and balcony was fine for a ten day cruise of the Caribbean. Anything longer we would have opted for a more spacious P cabin with a walk in closet and more interior space.. Officer staff removed and not very passenger interactive or friendly. Not a good mark for Oceania. Captain made his daily announcements but was a ghost. The ship itself is only 5 or 6 years old and very modern. Very open with lots of public space and bars. Martinis is the place for cocktails. Ship sails well, but the Caribbean seas were calm throughout the ten days. The drinks packages offered were fair priced, and the wines included drinkable if not great. All typical of what passes for wine lists on all cruise lines today. Bottle a la carte prices exorbitant for the product available. Horrendous boarding experience in Miami. Oceania should be ashamed, even though some of it was caused by the unfortunate death of a crew person and ship's late arrival.. But no command presence on the ground to handle the huge backed up crowd waiting to board, and very poor communications. It almost got out of control. Not a bright spot on this cruise, but fortunately it was not a harbinger of bad things to come as many feared. All in all Oceania continues to do a very good job, even under NCL ownership. Many fears have been allayed. The product is the same as it first was for us ten years ago when we first sailed with Oceania, which is very good indeed .And the ships size of 1250 passengers while large for us was not too problematic, except for sea days when the sardine factory on the pool deck was overactive. Read Less
Sail Date January 2019
There were some islands on this cruise we've not been to before, which is the reason we took it. That & the wonderful food on board Riviera. We do need to stress that entertainment is rather bland on this ship. The food IS the ... Read More
There were some islands on this cruise we've not been to before, which is the reason we took it. That & the wonderful food on board Riviera. We do need to stress that entertainment is rather bland on this ship. The food IS the entertainment. We're both in the food industry & this is a reason we've done 2 cruises on the Riviera. We'd have gone back in 2020 for another 14 days, but the only cruise is a 14 day "midweek" type cruise. We hate getting back midweek. We like that 2 day relaxing affair that a Fri-Sat cruise ending affords. Unpacking etc. winding down from the enjoyment & getting ready to be back to work(Uhhgg!) We've noticed with lots of cruises, that the quality starts to slide each year. Not so on Oceania. Our cabin was 8100, which is a great cabin. You hop off the elevator & you're right outside your door. NO noise issues at all. The only thing was, that a prior guest had "bent" the shower door a bit, so it didn't close properly. This allowed water to get out, which wet the floor allowing for the floor tiles to get wet & "pop" up. We notified our attendant about this...It looked like it had been going on awhile as you could see new grout in the floor. This time they fixed the problem & no more issues after about day 3. The room itself was very nice. Fairly large for a Veranda type cabin. With a decent sized Veranda, that you could actually relax on. If there is one thing about Oceania that we've noticed, it's that they really don't offer much to the LGBT community. There was one & only one get together & it was set right at dinner time. Needless to say we didn't attend. Last year we share a table with a Texas couple In Polo Grill, who upon "figuring" us out, just totally "clammed" up for the rest of the meal. Not a good experience for us or them. This Year we had to again share a table(this time in Jacques)The couple saw us & immediately came up with the excuse that the table was too close to the entrance(not at all!) So we had a 4 person table to ourselves & thoroughly enjoyed it. It's obvious to the reader that we try to not share tables to avoid making us or other tablemates uncomfortable. Read Less
Sail Date January 2019
Chose this ship because we had enjoyed it before. Sailed on it the season it came out. It was wonderful then. Now it is old and tired. The gdr selections were poor. Had to send back our food twice. We had reason to use the ... Read More
Chose this ship because we had enjoyed it before. Sailed on it the season it came out. It was wonderful then. Now it is old and tired. The gdr selections were poor. Had to send back our food twice. We had reason to use the medical facility. I understand i had to pay extrra, but they chased me for the fifty dollar fee like i hadn't paid a small fortune to be on the ship to begin with. After we used our four speciality rest. Reservatins had to endure the feeling of not knowing somebody to get another reservation. Not a way to feel special or part of a luxory cruise. The cruise started with a two hour wait to board in miami.we were crammed together like sardines. No one attempted to explain why. The shows were poor and at bad times. The internet service was slow. There was no tv programing or on line movies. The fight for deck chairs was nuts. I will not sail with oceania again. Read Less
Sail Date January 2019
I prefer cruises to interesting destinations. Caribbean cruises involve visiting tropical flea markets, but we enjoy the shipboard experience. We took an Oceania cruise to Alaska 6 months earlier and enjoyed it very much. The food ... Read More
I prefer cruises to interesting destinations. Caribbean cruises involve visiting tropical flea markets, but we enjoy the shipboard experience. We took an Oceania cruise to Alaska 6 months earlier and enjoyed it very much. The food quality in the main dining room was not as good as our Alaskan cruise. It deteriorated markedly. The food quality and menu selection were disappointing. The specialty restaurants were superb, but Oceania limits the number of visits during each cruise. Also, the quality of room service also deteriorated. For example, the French onion soup at the specialty restaurant was excellent but barely edible for room service. We had a balcony room. Because of its location, it was nearly twice as large as the others. The in-room television programming was terrible. Oceania cruisers are older and spend more time in the rooms. Three years ago, we took a Viking river cruise that had on-demand programming. Oceania needs to step up. The Internet service is sub-par. Other companies have upgraded transmission speeds, and Oceania should keep up. The gym is adequate. I suggest they invest in a variety of kettlebells. They also have a trunk flexion machine that damages the spine. I enjoy playing video poker, but their machines are a rip-off. Installing some 9-6 machines wouldn’t impact their bottom line. I won’t play their machines, so they have no chance to take my money. I like Oceania and have booked a cruise to Tahiti. However, if they don’t step up, we’re going to go with another company. Read Less
Sail Date January 2019
First time back To Oceania after 10 years - very impressed w/ ship and crew! I would sail w/ them again. Pros Ship and it's condition Service Food Overall Room comfort Decent Internet Cons MDR menus were very ... Read More
First time back To Oceania after 10 years - very impressed w/ ship and crew! I would sail w/ them again. Pros Ship and it's condition Service Food Overall Room comfort Decent Internet Cons MDR menus were very weak( new menu I was told)- more passengers ate in the eve buffet than MDR every night! MDR overall- were inflexible on menu choices,take it or leave it! Shore tours were extremely poor ,they do not measure up to Oceania's standards.They would be better off NOT to offer some of the shore tours than to allow the joke island tours! Worst of any cruise we have taken! Embarkation was delayed for over 3 hours- passengers were not informed as to the delay.It was complete chaos,confusion beginning w/ luggage at the curb,most passengers were confused because of no information provided. As it turned out we found out later while we were onboard that Oceania was dealing w/ a significant problem at the dock.This could of been handled better. Read Less
Sail Date January 2019
The oceania riviera desperately needs dry dock updates & upgrades. The same carpet stains from last year's cruise were still there a year later. The carpet is in horrible condition and the wood on the ship needs touch-up's. ... Read More
The oceania riviera desperately needs dry dock updates & upgrades. The same carpet stains from last year's cruise were still there a year later. The carpet is in horrible condition and the wood on the ship needs touch-up's. The ship was scheduled to be in dry dock during 2018, but oceania elected to defer this update until april of 2019, and that poor decision is reflected in the environment on the ship. The internet connection speed on the oceania riviera was horribly slow. Oceania opened up "free internet to all" but should have upgraded their system before doing so to handle that bigger demand. We have been on other larger ships that have blazing fast internet speeds, so oceania needs to get their act together on this immediately. We hear the oceania riviera will be in dry dock in april of 2019, so this needs to be a priority upgrade. We were on the oceania riviera during christmas of 2018 and new years, when all of the bowl games were being played. The ship does not have espn and most other major network tv coverage. It's 2019 oceania - please get with the times and get major network coverage that your competition already has!! One port of call was roseau, dominica. This should not be a port of call due to massive devistation from a hurricane that happened over a year ago. Roads had been washed away during the hurricane and flooding, and two way traffic was trying to navigate a single lane on mountainous roads that were way too dangerous to travel on. There were washed-away sections of the road that had jagged edges from fast flowing water. There was a very dangerous mountainous road that could have given way and caused a shuttle van to fall several hundred feet, which would have killed everyone onboard the shuttle. This is an accident waiting to happen so oceania should remove dominica as a port of call. Much of the fitness equipment was old and in poor condition. The oceania riviera ship's staff tries hard to please, but we had a bad experience with the shore excursion staff, which has poor management and untrained staff. Since we cruised on this ship one year earlier, there was an overall downward shift in the quality of the ship's condition and the attitude/training of the staff. The oceania riviera ship has a lot of potential, but its future success depends heavily on oceania making good management decisions and the right update/upgrade decisions for the scheduled april 2019 dry-dock. Read Less
Sail Date December 2018
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