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233 Oceania Caribbean Cruise Reviews

This cruise was influenced by politics from its start. Travel to Cuba was banned, so Oceania substituted other Caribbean islands from the original three-city tour. Then, the coronavirus caused a world-wide panic and pandemic. Measures ... Read More
This cruise was influenced by politics from its start. Travel to Cuba was banned, so Oceania substituted other Caribbean islands from the original three-city tour. Then, the coronavirus caused a world-wide panic and pandemic. Measures were instituted aboard the ship to keep everyone safe by limiting access to food and ensuring sanitizers were used regularly before entering restaurants. Everyone was urged to wash their hands often for 20 seconds with soap and warm water. As a result, no one got sick. Because of U.S. travel bans, Europeans from the Schengen countries disembarked in Antigua four days before the end of the cruise. The rest of the ports were eliminated for all the passengers on March 13. Despite the extraordinary circumstances, the crew and staff pulled together to provide enjoyable activities, games, and entertainment. Food is the best on any of the ships we have traveled, and the entertainers really get to know the passengers. Read Less
Sail Date March 2020
We had a great cruise for two weeks in the Caribbean visiting nine beautiful islands. This was our 27th cruise overall on five different lines and our third cruise on Oceania. They are still the best. The weather was very good 13 out ... Read More
We had a great cruise for two weeks in the Caribbean visiting nine beautiful islands. This was our 27th cruise overall on five different lines and our third cruise on Oceania. They are still the best. The weather was very good 13 out of 14 days. Our next to last day was rough seas and a little difficult for everyone but the Captain & crew did everything they could to make us comfortable. It passed & our last day on board was great. We ate meals at seven restaurants & they were all delicious. Constantly changing menus provided a wide array of choices each day. Menus are available on your cabin TV so you always know what is available. Grilled Lobster, Lamb Chops, and Steaks were available every night in the Terrace restaurant Grill in addition to the ever changing evening selections. Service was very good throughout the ship and some of the staff are truly exceptional. Everyone was very friendly & always willing to help. Our cabin, a Deluxe Ocean View, was larger than many similar cabins on other cruise lines, very comfortable and well maintained. The bathroom was always clean. Our cabin Steward and his associate were exceptional! Entertainment on board was varied & available all day every day. Everyone can find something to do all day long. Evening shows were very good. The production shows showcased some very talented young singers and dancers. The comedian had the entire audience laughing from beginning to end, and all without a four letter word! We were very surprised by the magician who was talented at magic and a real entertainer. Great entertainment overall, not what you would see on a 4,000 passenger ship, but we did not want to be on a 4,000 passenger ship. It was a lot of fun for a ship this size. We have chosen Oceania for our last two cruises because of the individual service you receive and the quality of the staff. We highly recommend this cruise line. Read Less
Sail Date February 2020
I have read a few of the recent reviews from guests, but I have to disagree with most. The suite we had was a Penthouse Suite 2 and the environment in our room was perfect. We could control the temperature on our own thermostat and it ... Read More
I have read a few of the recent reviews from guests, but I have to disagree with most. The suite we had was a Penthouse Suite 2 and the environment in our room was perfect. We could control the temperature on our own thermostat and it work well. The tub and shower option was excellent. The staff on this cruise was not the same smiles that we were used to having but the service was still the great service we have come to expect from Oceania. The reviews that say that they can see the difference between Frank Delrio and Bob Binder are correct. The cruise line has become more oriented towards making more money since the prices go up a lot, but on the Riviera this ship was still quite full and the guests are taken care very well. The service in the buffet dinning room was exceptional. There were more than enough personal to take care of our every need. There was only one place where the service was slow for us and that was in the Polo Grill where there were fewer servers than they needed. Do not know why this was, but it existed? The butler we had was excellent. When we put the do not disturb sign up, and we were never disturbed. In fact I thought our butler who was from India was outstanding. One more word the cruise director also was outstanding and could not have been better. He booked very good entertainment acts and had them well spaced on the nights that would go well for the guests. A really nice job. Ok you may believe that I am connected to Oceania? No, I have no connection at all with the cruise line or any of the ships or any of the staff. This has just been my honest opinion. Read Less
Sail Date February 2020
Heard Oceania was wonderful so friend and I decided to take this cruise. I had done similar cruise in terms of ports on Princess the month before with husband, daughter and 6 year old granddaughter. Speciality restaurants were excellent. ... Read More
Heard Oceania was wonderful so friend and I decided to take this cruise. I had done similar cruise in terms of ports on Princess the month before with husband, daughter and 6 year old granddaughter. Speciality restaurants were excellent. Food in dining room for dinner was good but not outstanding. As this is small ship, buffet limited. Casino is tiny. No craps table. Very limited programming on ship. Lovely large library which was wonderful as Princess eliminated on ships. Met some lovely people and enjoyed both shared tables and dining by ourselves aome nights. Bartenders at bar in Martinis were great. Loved happy hour every night. Also pleased we could get cappuccino and latte at no extra charge. Dining room hours need to be expanded, in terms of opening earlier for dinner and staying open longer at breakfast. Spa prices high like on other cruiselines. Will try one of their larger ships but won't go on their small ships again. Read Less
Sail Date February 2020
Electronic Bookings and web site are relatively user friendly for both planning and managing the reservation. We were given dates at which time we could book shore excursions, specialty dining restaurants, and offered other information. ... Read More
Electronic Bookings and web site are relatively user friendly for both planning and managing the reservation. We were given dates at which time we could book shore excursions, specialty dining restaurants, and offered other information. On board, the Internet service is slow as on all cruise ships but the fact that passengers can use hand held devices means that for easy access it is best to log in very early in the morning or very late at night. Registration and Documentation was straight forward. The line publishes a splendid Cruise Vacation Guide that included stick-on baggage tags (3 per person). The booklet is very complete and was received 5 weeks before sailing. An update is sent to the travel agent about 7 days before sailing. Out of our 17 cruises this booklet is the most complete guide we have ever received. Embarkation was complicated by the procedures implemented by Oceania due to the panic associated with the emergence of the Coronavirus in China. The body temperature of each passenger was to be verified and anyone with a temperature at or above 100.4 F or 38 C was to be denied embarkation. Anyone having been to China or holding a Chinese or Hong Kong passport was denied boarding. However, the process was smooth and we were on board in 45 minutes with our room ready by 1:30 pm. Cabin/Stewart & Amenities. Concierge level offers some neat amenities all listed on their web site and in the cruises guide. This level of cabin is recommended. We emptied our suitcases with ease into the space available. In order to place luggage under the bed it is necessary to lift the base as it sits too low for some suitcases to pass under. The furniture and appearance are near perfect. We were very impressed with the result of the latest re-fit. The bathroom is tiny as is the shower but that is not a major problem. The toiletries were of high quality. The toilet being 30 degrees off the wall meant that you had to sit at an angle. Never had to do that before not even in the military … On the positive side, there is a soap bar for the shower as for the sink. Better than gels although these are also available. The Stewart did a good job. The fridge is stocked with free soft drink and there is ample water supply. The welcome bottle of Champagne was actually real Monopole Champagne not just sparkling wine. Impressive welcome. For the Restaurant/Food/Service we compared the meals hours between Princess (similar ship) and Sirena and even if they were less on Sirena we did not have any issues with the food. On the contrary we still managed to overeat and the quality was the best we have seen so far in our cruise experience. In the buffet, you cannot reach for food, the staff will serve you and the plates are kept bottom up so as not to contaminate them. We had dinner at both specialty restaurants and Red Ginger provided us with a birthday cake. Public Facilities are all very good but we particularly liked the beautiful library that houses a huge selection of books including a soft cover exchange section. It is comfortable and quiet, just the place to read and relax. In addition, this ship is immaculately clean with hand sanitizer dispensers everywhere. The Spa private deck is superb for Concierge and suite passengers. The ship Panache String Quartet was excellent providing popular classic music at different venues during the day/evenings. Smoking is our nemesis as my spouse is asthmatic and cigarette smoke can trigger a negative reaction. There is a smoking room on deck 10 but also an outside smoking area in the pool area deck 9. The latter is a problem for non-smokers. Itinerary was fine but not the major focus of our holiday; we just wanted the ship experience. The ship omitted the Costa Maya stop due to high winds and waves. Shore Excursions was used only in Belize and Roatan with satisfaction. The room has a large umbrella that came handy in Roatan. Disembarkation was well done by managing the flow of passengers closely thus no waiting in line in a hot terminal. Taxis were readily available. Communications were good as the Cruise Director limited his interventions and the Bride communicated twice a day. Just lovely. When the decision was made to skip the first stop in Mexico due to high winds and rough seas the Captain explained the situation in great detail and we hear not a single complaint throughout the cruise. Read Less
Sail Date February 2020
The ship is beautiful. The cuisine is fabulous. We couldn't wait to get off. We were in stateroom 7033. The heating and air conditioning system only blew cold air. No matter how much we turned up the thermostat, the unit, located ... Read More
The ship is beautiful. The cuisine is fabulous. We couldn't wait to get off. We were in stateroom 7033. The heating and air conditioning system only blew cold air. No matter how much we turned up the thermostat, the unit, located right over the right side of the bed, blew cold air. Even with the veranda door open, it blew cold air. Sleeping under the cold and perhaps dirty (dust? mold?) air made for a miserable nights sleep. Exhausted, and at wits end, we shoved flat pieces of paper into the grate to deflect the incessant cold. It helped, but didn't solve the blowing cold. After several days we left a note for our room stewardess, and she immediately called in her supervisor. We waited as long as we did because having an HVAC repair person in our cabin wasn't what we wanted. Apparently the volume of air was adjusted. However, we still had cold air. Never warm. The "Tranquility Bed" they promote is a joke! It is too small and my husband's feet hung over the end. The sheets (not fitted) and mattress cover were a wrinkled mess. We constantly tried smoothing and tucking the bottom sheet, to no avail. The bed was the pitts! By the sixth night, we decided to try sleeping sideways. That helped me get out from under the constant blowing cold air, and we both slept a little better. The bathroom is very nice, however the water temperature in the shower vacillated between freezing cold, and scalding hot. The fluctuation varied within each minute, so if I timed it right I could attempt to rise off a head full of shampoo and a face full of soap in the few seconds between extremes. I thought about requesting a plumber, and decided I didn't want our bathroom torn apart in an attempt to fix what may be just part of cruising. After all, I wasn't the only one on a ship with 1400 guests showering. I understand some fluctuation, but the water in stateroom 7033 was a roller coaster of extremes. We had some rough seas. So rough, that one of our stops, that would have required a tender, was cancelled. Dinner conversations centered around remedies for the banging closet doors. Oceania really messed up with their closet placement, and sliding doors. The doors bang, and hangers bang up against the doors. The remedy? Place a bath towel over all the hangers, and shove a washcloth between the doors. Doing so will allow quiet during the night. One last thing: You may wish to bring your own pillow case. The environment is humid. Bedding is damp. My pillows stunk. I requested a cleaner pillow, but still came home with a badly infected eye, I suspect was caused by my stinky pillow. Loved the food, the fellow passengers, and the beautiful ship, but will think twice about sailing again on Oceania. Read Less
Sail Date February 2020
We have had excellent trips on Oceania and were on the Riviera three years ago. We had particularly enjoyed the food and the very excellent service from a dedicated and well trained staff so we eagerly chose Oceania/Riviera again. ... Read More
We have had excellent trips on Oceania and were on the Riviera three years ago. We had particularly enjoyed the food and the very excellent service from a dedicated and well trained staff so we eagerly chose Oceania/Riviera again. Unfortunately, Oceania had been bought over by NCL recently and the change in management was very evident. The food was still very good to excellent, the cabin category we chose, penthouse 1 was still very well appointed, clean and comfortable. What was really different was the quality of the service. We had always been impressed by the helpfulness, kindness, speed and efficiency of the Oceania service. The NCL management seems to be saving on staff. Everywhere, the staff was rushed, harassed and seemingly uncomfortable. In the Terrace and Grand dining room, the service was seriously understaffed leading not only to longer wait times for food delivery but also to less personal attention. On earlier trips, Terrace staff immediately would see me, an older person, and rush to carry my plates. On this last trip, that happened only occasionally - perhaps not because of the service staff but because they were all rushed off their feet most of the time. Friendly chats with staff which we had enjoyed on earlier trips were really not possible. The housekeeping staff did their jobs very well but it took longer for cabins to be cleaned in mornings because there didn't seem to be enough of them to do the job. And, finally it seemed to us that many of the staff no longer had happy, smiling faces but seemed to be unhappy, going through the motions of service while counting the days to their next home leave. NCL has a different philosophy of cruise ship management catering to a different and younger clientele but applying the same criteria to Oceania has led to a downgraded service. We are not sure if we will choose Oceania again Read Less
Sail Date February 2020
Oceania Riviera Cruise – Caribbean Feb. 4 – Feb. 14, 2020 Why this cruise? Out of our 41 ocean cruises, we had done 8 on Oceania vessels, and greatly enjoyed their small size, excellent food and general high quality of service; ... Read More
Oceania Riviera Cruise – Caribbean Feb. 4 – Feb. 14, 2020 Why this cruise? Out of our 41 ocean cruises, we had done 8 on Oceania vessels, and greatly enjoyed their small size, excellent food and general high quality of service; as well as good itineraries. Riviera is the same size as Oceana Marina, with 1250 passengers, and about twice the size of the four other ships in their fleet. But we felt like spoiling ourselves with a Penthouse Suite on this ship for a relaxing 10 days in the Caribbean, sailing to some ports we had not visited, and others we had not seen in some time. It was a worthwhile and very pleasant trip. The Ship With a gross tonnage of over 66,000 and a passenger complement of 1250, the space ratio per passenger was a very generous 52.86 cubic feet; far more than the normal cruise ship range of 30 to 45. The crew numbered 800, giving the ship a ratio of 1.56 passengers per crew member, again one of the best afloat, far ahead of the normal cruise ship, and bested by only a few of the super luxury lines. Riviera was built in 2013 and redone in 2019. It’s décor is very pleasant, leaning to striking modern art and low key walls, floors and public areas. The furniture is varied and comfortable. Our cabin was 405 square feet. This is plenty of room. There are two small chairs and a table at the foot of the bed, opposite some drawers, the refrigerator, dressing table and TV. The “suite” area has a full sized couch, table and arm chair and a large desk with ample drawer space. The verandah has two wicker arm chairs and a table. The closet is a walk-in, with plenty of space, plenty of clothes hangers, several drawers and shelves and the usual safe. The bathroom has a large sink, a shower bath and a separate shower. There is more than enough space for all one’s toiletries. The lighting system is excellent, with both the bed and the couch having separate gooseneck reading lamps in addition to normal lamps. The thermostat worked and we were able to maintain a good temperature level. We had this same cabin on Marina for its first Transatlantic crossing In November 2011, and knew these quarters to be a fine place to spend a cruise. As noted above, the ship is of a decent size, and laid out pretty well. Deck 15 has the delightful Horizon Room forward. Deck 14 features Toscana and the Polo Grill, the library, computer station, Barista coffee bar aft and the spa and fitness center forward. Deck 12 has the Terrace Buffet and Waves grill aft, the pool midships and some luxury cabins forward. Decks 11 through 7 are all cabins. Deck 6 has the Grand Dining Room aft, the Great Bar, Casino and Martinis Lounge midships. Deck 5 contains Red Ginger and Jacques midships, and the shops, Reception and the theater forward. Deck 4 has the Medical Center and tender debarkation. There are two elevator locations, one with two and the other with four units. There was seldom any delay on them except outside the theater after the shows, which can’t be helped. Dining Oceania is surpassed only by Crystal in the quality of its food. Riviera has its Grand Dining Room and Terraces buffet, and four specialty restaurants that have no extra charge; Red Ginger for Oriental food, Jacques for French Dining, Toscana for Italian and the Polo Grill for steak and beef lovers. The food in all of these venues (we did not try the Polo Grill) is excellent and the service beyond reproach. We had two dinners in the buffet, which was well set up with table cloths and fine table ware, as well as having an excellent selection. While all the restaurants were busy, none were noisy, and all moved smoothly. The selections were quite varied, and the desserts marvelous. Entertainment There were five production shows, including one on the pool deck which we did not attend. This is far more than on any ten day cruise we have taken. The production team consisted of six males and six females, and they were quite talented in comparison with most cruise line offerings. Once again, Crystal sets the mark. The theater is on the small size, although it was never completely full. It does not allow for any spectacular routines, but we did appreciate the fact that the sound was kept to a reasonable level. We did not see any of the other entertainment offerings, with one exception. This was the Ocean String Quartet – four young ladies from Poland who played every day in the large Horizon Room for 4:00 P.M. tea, and three other daily sessions in the Great Bar area outside the main dining room. We greatly enjoyed their music. There were other shows in the Theater, but we do not enjoy comedians, and were not moved to attend any other acts. All the evening shows started at 9:30 P.M.; which seems a little late given that most people dined starting at 6:30. There was an Enrichment Lecturer, Dr. Greg Wheeler, an archeologist who spoke on all sea days and was reasonably entertaining. On board announcements were not made into the cabins, with the exception of the Muster Drill and the word from the Captain that we could not tender into Punta Cana, DR due to rough seas. Ports Nassau was our first stop, but with five other cruise ships in the harbor, we were docked at the farthest pier, and did not feel up to walking to the cruise terminal. The next day was a sea day (which we love) followed by Punta Cana, where, as noted, the sea was too rough to tender ashore. Our next port was Marigot on St. Maarten where we did a ship’s tour which was quite nice. Sunday saw St. John’s, Antigua, but it was raining, and while my wife strolled around town, not much was open. The next port was St. Lucia, where we had a private tour that was also very nice, and we enjoyed this island. The last stop was St. Barts. This is a French island, with mostly French inhabitants, unlike the other stops. It also caters to the wealthy, with several multi million dollar yachts in the harbor, extremely expensive hotels, homes selling for several million euros, and very expensive restaurants. We limited ourselves to strolling around the port area. After that, it was two sea days and then Miami. The Crew With 800 crew members we were well taken care of. Oceania manages to keep an experienced group. Our cabin stewardess had been with them 13 years, almost as long as the company has been in business. Our butler was very pleasant, and although we did not use him much, he was always readily available, and checked on us every day. The Executive Lounge concierge was very helpful when I ran into an airline reservation snag. The medical staff was very efficient, and the reception staff always pleasant and able to come up with an answer. As noted above, the dining staff was first rate. We noted that the Executive Chef often visited and observed the buffet and main dining room service during times when food was being served; often accompanied by the General Manager and/or the Executive Concierge. That is a sign of an excellent management attitude. Miscellaneous The cabin TV had some excellent features such as a number of movies, and a clear passenger account record, but the news was somewhat limited, with only European sports and a very poor navigation reporting system. This seems odd in view of the fact that all intercontinental airlines have excellent navigation systems at every seat. Other cruise lines also do a much better job In this area. The daily on board activities were typical, and the enrichment speaker was able to fill in with a lecture when we did not stop at Punta Cana. Conclusion This was a very nice, if not spectacular cruise. We had booked it for a fairly quiet trip, and that was what we got. We looked forward to a delightful cabin, excellent service and great food, and we received what we expected. What more can one ask for. Bon Voyage Read Less
Sail Date February 2020
As veteran cruisers, we had high expectations for our first cruises (2/4 and 2/14, back to back) on Oceania. Our expectations were exceeded. Outstanding staff, cuisine, and a beautiful ship. We found the food in all venues to be ... Read More
As veteran cruisers, we had high expectations for our first cruises (2/4 and 2/14, back to back) on Oceania. Our expectations were exceeded. Outstanding staff, cuisine, and a beautiful ship. We found the food in all venues to be wonderful, from the pool grill to the four upscale speciality restaurants. Totally professional wait staff in all venues. The only negative issues we encountered during this cruise were a toilet that backed up several times (common problem on our deck, according to the engineer who serviced our unit), plus two issues on the pool deck. The pool deck smoking area is not enclosed, and the cigar smoke is noticeable on the entire starboard side of the deck. We also encountered on the first cruise many entitled chair hogs who “reserved” up to 8 chairs many hours in advance of actually getting to the pool deck. Many guests complained and the pool deck staff stepped up their efforts, per their stated policy. Not much of a problem on the second cruise. We didn’t book any ship’s tours. Instead we did a few taxi tours on our own. Some of the ports (St. Bart, St. Maarten) were wonderful, others (St. Vincent, St. Lucia) were sad and poor. We will strongly consider Oceania for our future cruising. We are veterans of Cunard, Azamara, and others. Oceania is definitely top tier. Read Less
Sail Date February 2020
I had sailed with Oceania before it was taken over by Norwegian Cruise Lines. This was our first cruise since then. Dining room service so horrible. I complained in writing and was approached by an Assistant Captain while we were dining ... Read More
I had sailed with Oceania before it was taken over by Norwegian Cruise Lines. This was our first cruise since then. Dining room service so horrible. I complained in writing and was approached by an Assistant Captain while we were dining with friends in the evening. He wanted to talk about my dining room complaint. When i suggested we do that at another time, he said he wanted to do it now (in front of my friends while we were dining.). I was so appalled I told him that I didn’t want to discuss it now and would he please leave. Spa had no attendant; locks on lockers were broken and didn’t work; no sign that the hot tub was co-ed and was under the Horizons Club where people could see you. Luckily I realized that before completely removing my robe. Engine trouble, electrical trouble, elevators not working; concierge service does not mean you have a Butler. The room attendant does practically nothing besides cleaning the room. The usual bathroom shampoos are one at a time. Attendants not allowed give you more. Shower is so small that it’s hard to turn around. I am tiny 5” 112 lbs. i had trouble. I can’t imagine a slightly heavier person or a really large person. Entertainment: Magician 3 nights, Ukulele player 3 nights. Very average. Singer/Dancers poor. Lectures: horrible Read Less
Sail Date February 2020
Family recommended this cruise line and went with family and friends. This is our 7th or 8th cruise in last two years. Pros: Staff was friendly, accommodating, room very clean. John at the omelette station was an artist and made ... Read More
Family recommended this cruise line and went with family and friends. This is our 7th or 8th cruise in last two years. Pros: Staff was friendly, accommodating, room very clean. John at the omelette station was an artist and made breakfast very enjoyable. Sauna, steam room and showers very good--Great water therapy tub with jet movement Cons:: Dining and food experience horrible. Meat and fish bland, flavorless, and poor quality. Choices on dinner buffet same as main dining room. Only had one or two meals that were ok. Breakfast same every day. Specialty dining (2 restaurants) were ok--nothing special and service very slow. Same pizza every day--cannot customize like just get a tomato pie like other ships. Entertainment: Singer and piano player at show was very good. Show last night of cruise was good. The rest of the shows were terrible. One night was Super Bowl and tonight is the Oscars on our TV or in lounge. NO LIVE ENTERTAINMENT AT THE POOL EXCEPT FOR ONE HOUR IN 10 DAYS, AND THIS WAS JUST THE HOUSE BAND. Activities: Very limited and nothing that interest me or wife. There are two hot tubs in the pool area--However they are not hot--they are warm. I complained along with many others and was told that temperature was 80 degrees F and met regulations. This is my 7th or 8th cruise in the past two years--Celebrity, Royal Caribbean, Holland America. Just cruised Royal Anthem of the Sea last month for 11 nights almost same itinerary and paid $3,000. Sirena cost $6,000 for same room (Balcony) COMPLETE RIPOFF--- Cabin: Shower designed for children, not grownups. Toilet placement made it impossible to place one leg. I had to use public bathrooms on other decks to have a bowl movement. Room very poorly laid out with bed in center and no space to walk around. Bottom line question:: Would you go again? No--Not on this ship Would I recommend Oceania to a friend? Definitely not this ship. I've heard good things about Rivera, but won't take a chance again. One more thing about age, I'm 71 and wife is 70. Probably 95% of passengers were in their 80's or 90's. I hope I made it to my 80's and 90's but much older crowd. No babies on ship or little kids. I still had a great time being with friends and family, but just too many misses and issues with this ship. Everyone was disappointed that we couldn't embark at the private beach the last day cause of high winds--but that was not fault of cruise line--- Read Less
Sail Date February 2020
We normally cruise on Celebrity .We wanted to try an Oceania Cruise and the price was right. The cruise was disappointing .The ship was very small. You felt the ocean and every movement . There was not much to do. We are used to a much ... Read More
We normally cruise on Celebrity .We wanted to try an Oceania Cruise and the price was right. The cruise was disappointing .The ship was very small. You felt the ocean and every movement . There was not much to do. We are used to a much bigger ship with more activities. Oceania hypes the food as the best at sea, I did not find that to be the case. One night in the main dining room we had to wait a long time for our dinner to be served. We were told there was a problem in the kitchen. We had ordered rack of lamb. When the food did come all four of us found it to be inedible. It was tough and tasted awful. They took our cabin numbers and we were told it would be taken care of. For all of that we were sent a bottle of wine. Pastries and cookies were awful, I was told this is how they bake there goods. There were some good points . Cabin was small but very nice. Excellent bedding and pillows. The bathroom was small , but it served its purpose. The shower was very small, if you dropped something you couldn't turn around to bend down and get it. The staff and service was excellent. Room steward was outstanding. The entertainment was what we expected on this small a ship, very low key. The entertainment staff and the band were very good. I would not cruise Oceania again. Celebrity cruises was as good or better, but we gave it a try. Read Less
Sail Date February 2020
We've traveled on Oceania in the past and wanted to try one of the smaller ships - hence, the Sirena. The ship is lovely, after the recent renovations, but is not for everyone. The cabins are quite nice- the bathroom is not - ... Read More
We've traveled on Oceania in the past and wanted to try one of the smaller ships - hence, the Sirena. The ship is lovely, after the recent renovations, but is not for everyone. The cabins are quite nice- the bathroom is not - it's sooo tiny,,,and the shower - well, let's just day it''s a challenge. One wonders why they were not enlarged...The itineraries seem port-intensive, which is a good thing, as there its relatively little to do on board but visit the (fine) library, read and sit by the pool (if you can find a chair). The food was good though. not as good as I recall from the larger ships and items ran out quickly. Over the 10 days, the ship ran out of figs, mangoes, and fresh orange juice, the items you go on an Oceania cruise for (given their reputation for high-end dining) and this was just at breakfast... The entertainment in the evening was the cruise director serving as a magician, an overly-loud singer and a poor production show. The sound system amplifies everything so that you hear booming noise rather than attractive voices. Would we do the smaller ship again? probably not... Read Less
Sail Date February 2020
We thought we should try another line as we had only done many cruises on Crystal. Positives- our cabin was very nice, our steward was great, and room service was good, tea was nice. Unfortunately the tiny table on our veranda was so ... Read More
We thought we should try another line as we had only done many cruises on Crystal. Positives- our cabin was very nice, our steward was great, and room service was good, tea was nice. Unfortunately the tiny table on our veranda was so small that we had to eat with our plates on our lap. Negatives- terrible service regarding drinks at dinner ( we had the premiere package), terrible food in main dining room , Toscana dinner was bad, other specialty restaurants were good, buffets were fine but crowded. Supervisors were excellent at avoiding eye contact. The servers were all very good, but clearly would rather have been somewhere else. Pool area had jerks leaving items to reserve leaving many with nowhere to sit. Chairs crammed in. Certainly Crystal is more expensive, but if you want a great experience book there. This line couldn’t care less if you come back. Read Less
Sail Date January 2020
There was a lot of advertising and lots of promises about the fabulous standard and service on Riviera, so we had high expectations. Unfortunately they were not fully met. Here a short sum up: our suite was very nice, the ship in ... Read More
There was a lot of advertising and lots of promises about the fabulous standard and service on Riviera, so we had high expectations. Unfortunately they were not fully met. Here a short sum up: our suite was very nice, the ship in general elegant and modern, the staff was friendly but without some personal touch, the food was just average, entertainment was quite okay, the ports of call could have been better and even so the excursions. Our spacious Penthouse Suite nr 9145 was very nice and we can recommend it. It has a very quiet location at the end of the aisle. We liked the big walk in closet, the comfortable bed and the nice balcony with the adjustable sunchairs. The butler service feels a little bit ridiculous and we used it rarely. And why has a butler to beg us for good rating in the internal survey?! We were a little bit disappointed about the food. It was okay, but not more. We had the best dinner experience in the Terrasse Café and Polo Grill. In all restaurants they serve you with a very high speed and 4-5 people take care of you. One for the food, one for the water, one for the wine….. There is actually no chance to have a quiet and relaxing dinner. It is no problem on Riviera to eat a 3 course menu in 45 minutes. The quality of entertainment was both good and bad. The staff was in general very kind but without the little extra. They were just drilled to say “hello and have a nice day” and to get things right. We really disliked the mandatory charge of 404 $ in gratuity – either you liked the service or not. Some of the port of calls turned out as very strange, like the container harbour in Santo Tomas, Guatemala or the uninhabited island Harvest Caye, Belize. We were partly disappointed about our excursions organized by Riviera; they did not fully comply with the description we got. Read Less
Sail Date January 2020
We chose this cruise to do something different. We had never been on a “luxury” cruise line and wanted to compare it to Celebrity Cruise Lines. We have been on about 30 cruises, so we have tried most of the major lines. The ... Read More
We chose this cruise to do something different. We had never been on a “luxury” cruise line and wanted to compare it to Celebrity Cruise Lines. We have been on about 30 cruises, so we have tried most of the major lines. The average age on this Riviera sailing seemed to be about 75. We couldn’t help but notice the increase in scooters, canes and walkers. I have needed all 3 of those helpers at one time but have just never seen this volume. I think the rudeness of many of the passengers was the most annoying occurrence. I am 63 but I am still courteous and definitely not entitled. Their were fewer shows and at times there was no one to be found. The casino was about the size of our living room and there were few people - sometimes one one person at a Blackjack table. The food in the dining room was excellent, the Penthouse suite was beyond comfortable and spacious but the service was lacking. We slept in daily and had room service - the cabin steward seemed annoyed at our schedule despite us giving her the morning off. The butler was annoying coming back for our tray sometimes only 30 minutes after delivery. And the “do not disturb” was on the door! The butler was very insistent on us doing the online survey. I think he wanted to do it for us. He certainly told us what to say on the form. If we gave him less than a perfect score, he let us know he would not get his point. If both of us did not fill out the online survey he would not get his “point”. Seems like a survey doomed for dishonesty. He would KNOW if we rated him imperfectly before we were off the ship by his getting a point or not. He delivered us curdled milk 3 times. Someone in that dining room has to know the milk is curdling. The room service food was cold .... pancakes, French Toast and eggs. The coffee was warm not hot. Service was sparse in the Terrace Cafe. The staff seemed rushed, drink service slow, it is not self serve and there are times there were not enough servers. My husband was scolded for touching a spoon—-his response was “ have a server there!” Since the Coronavirus was announced, ketchup, mustard and mayo for a burger was hidden away so we could not self serve. They brought them to the table in the same squirt bottles and left them. I watched as they cleaned up - the bottles were not disinfected and neither were the placemats or salt and pepper shakers that stayed on the tables. One of our highlights was watching the Super Bowl in our suite and ordering in dinner and snacks. We also had included internet, soft drinks and onboard credit we used in the Spa Another annoying thing .... this ship seemed to be far away from everything when docked. 400 yards to get to the end of a pier without any form of transportation was difficult. Nothing luxury about that. We are looking forward to being back on Celebrity this spring..... a smiling cabin steward that understands our schedule, a hot breakfast delivered and time given by the butler to enjoy it, wonderful food, comfort and service that feels extremely luxurious and among passengers that aren’t entitled-acting and loud. Read Less
Sail Date January 2020
Oceania Sirena Mayan Mosaic Cruise Jan 25-Feb 1 , 2020 Nice ship, good service, Wonderful food - Itinerary Not Very interesting This cruise, Mayan Mosaic, was a replacement for a Cuba cruise which had to be cancelled because of the ... Read More
Oceania Sirena Mayan Mosaic Cruise Jan 25-Feb 1 , 2020 Nice ship, good service, Wonderful food - Itinerary Not Very interesting This cruise, Mayan Mosaic, was a replacement for a Cuba cruise which had to be cancelled because of the travel ban. We decided that we would like to take a winter cruise to take the “edge” off of a Pennsylvania winter. The cabins were particularly affordable because of the cancellation of the Cuba Itinerary. We choose a P1 penthouse suite 8025 as it was only a few hundred dollars more than our usual Concierge suite. We started our trip a day early traveling from Dulles DC airport to Miami. We booked our hotel through the cruise line ( a tad expensive) but the hotel the Miami East was 5 star, brand new and in the center of a beautiful mall. Our transfers to the hotel and to the ship went off flawlessly. The day of the sailing however the ship was late arriving and we were delayed in our departure from the hotel for which Oceania gave us 80 credit to have lunch at the hotel (you needed that much we actually spent more) good marks there. Once we were transferred to the terminal it was full of passengers as the boarding had not started yet. We waited about an hour and finally got on the ship at about 2:30 vice 11:00 which is normal for P1 passenger suites. When we got on our luggage quickly and the room was ready for us immediately. My Ratings Room was generous proportions everything was in good order and almost brand new looking. Location was excellent mid ship Port side. Service The Butler and steward were excellent they saw to our every need and any request we had they fulfilled. Dining The food in the main restaurant was outstanding and we ate dinner at the specialty restaurants 3 times in 7 nights twice at the Asian fusion and once at the Italian/ Steak restaurant. All the food was excellent 5 stars. Entertainment This part was disappointing tired old comics, magicians and an impressionist who did impressions of people who have been dead for decades. Kind of reminded me of cruises we took 25 years ago. The show room did not have a stage and this is the only cruise I have been on, other than a river cruise, that didn’t have a one. There was a show with the singers and dancers but did not see it do to dinner going very late that night. Shore side activities We went ashore in Key west and bought a ticket on the conch Train and enjoyed the day find places on our own. The other three stops Costa Maya, Roatan and Harvest Cay were tourist traps. On Roatan We docked at the old cruise ship dock and only thing to see were the usual shops you would see at any Caribbean harvest Cay I swam in the giant pool they had but little else interested us. On Costa Maya the place was jammed like Times Square on New Years eve. It had all the exotic charm of my local mall. The ship was by and large excellent but the beautiful library was closed until the second to last day on the ship do to it needing to be “sanitized” we found out. My wife wanted to use the library to do some quite reading and was disappointed. I would rate this cruise as excellent mostly do to the accommodations, food and service. The itinerary was not the cruise lines fault per say they were trying to recover from a political situation they had no control over. We will certainly consider Oceania again provided they have an itinerary we would be interested in. Read Less
Sail Date January 2020
My husband and I are frequent travelers who have enjoyed many experiences on cruise ships. In fact, our most recent cruise was when we cruised the Mediterranean on the Insignia. It was a wonderful experience. So we were quite excited as ... Read More
My husband and I are frequent travelers who have enjoyed many experiences on cruise ships. In fact, our most recent cruise was when we cruised the Mediterranean on the Insignia. It was a wonderful experience. So we were quite excited as we embarked upon our January 2020, 12 day Caribbean adventure on the Sirena. Unfortunately, the trip failed to meet our expectations. Notwithstanding that we had booked this trip months ago, we were notified just weeks before embarking, that we would not be able to visit Antigua, (one of our highlights of this trip)and, instead Dominica was substituted. In view of it’s struggle to recover from hurricane Maria, we found Dominica to be a far less desirable destination. Shortly into the trip, our boat went dead in the water. The captain announced that the ship was having mechanical difficulties. Although he announced later that the problems had been resolved, it seemed, that, following this incident, the trip never really got back on track. To begin with, we were advised by the captain that our stop in Aruba (for us, another highlight of this trip) was canceled. Next, we arrived four hours late into Granada, and all scheduled excursions were canceled. And finally, as we headed back to Miami for the completion of our trip, we were again advised by the captain that we would be arriving another four hours late. In actuality, we arrived more than five hours late and our 8am disembarkation was delayed until 1pm, creating numerous logistical challenges for all passengers. Although the captain attributed the various delays and disruptions outlined above, to quote “headwinds and currents”, the winds and waters seemed calm and did not appear to affect the other Caribbean cruise lines, which completed a similar journey on schedule. Many speculated that the engine problem, experienced early in the cruise, was never fully resolved was the cause of the subsequent delays. In addition to the delays and missed ports, the service provided during the cruise was well below Oceania’s high standards. Early in the cruise we were informed that many crew members had contracted the flu. Accordingly, we were cautioned to frequently wash our hands and use disinfectant. Housekeeping left spray disinfectants in our room. As a result of this outbreak, staffing was limited and service suffered. For example, service delays resulted in unduly lengthy (2 1/2 to 3 hour) dining experiences that prevented guests from timely arriving at scheduled events. Although the healthy crew members, worked diligently to overcome the staffing shortfall, it certainly had an adverse impact on the quality of the trip. With respect to accommodations, we found our room on the concierge level to be clean and with adequate storage space. The room service provided by our attendant, Anna, was excellent. However, we found the bathroom space wholly inadequate and the tiny shower stall exceedingly uncomfortable. Further, the internet service was spotty and inadequate. Like, most of the guests, we were traveling as a couple. Yet, internet access was limited to only one person/device at a time. In order to get online, you had kick your partner off. Very frustrating. Definitely, Oceania can do better. In sum we found the trip to be disappointing and, as previously stated not up to Oceania’s usual high standards of quality. Read Less
Sail Date January 2020
This was our first time on Oceania and we had very high expectations considering the cost of the cruise and all the hype. We've been on lots of cruises with different lines and different ships. This was, by far, the most ... Read More
This was our first time on Oceania and we had very high expectations considering the cost of the cruise and all the hype. We've been on lots of cruises with different lines and different ships. This was, by far, the most disappointing cruise of all. Don't believe the hype about "finest cuisine at sea." It's a lie. The food was, at best, average. Don't believe what you might read about great service and a luxury up-scale experience. It definitely is not! The Cabin was small and the bathroom, laughable. All you've read from previous reviews is true. The cabin stewards, however, were wonderful. We paid extra for concierge level, and other than getting extra nights in the specialty restaurants, we have no idea what the extra money was for. Definitely not worth it. The service in the dining areas was the worst we've ever had. Empty water glasses, empty coffee cups, waiting 20+ minutes with menus in our laps before having our order taken in the dining room, having the waiter tell us he'd have to check with someone to see if it was okay if we ordered soup AND salad with our dinner, food smashed on the floor near the tables in the outside dining areas, etc. They appeared to have been severely understaffed. The entertainment and activities were lacking, unless you play bridge or bingo. Here's the worst part: On day two, the ship lost power for probably less than an hour. From then, the ship struggled for the remainder of the 12-day cruise. We missed two ports "due to ocean current" and were five hours late getting back into Miami, again, due to "ocean current." Implausible!!! Because of the late arrival back in Miami and the dysfunction once we disembarked, we missed our flights home and had to stay a night at the airport. I have reached out to Oceania three times now...two emails and one phone call...and have heard NOTHING back from them. Nothing. Kind of sums it all up. Read Less
Sail Date January 2020
Arriving 5 hours late to Miami today. They say it is due to headwinds BUT SHIP HAS BEEN CRUISING VERY VERY SLOWLY FOR OVER 24 HOURS. Word is there is engine troubleBypassed Aruba the second scheduled port. Got into Grenada 4 hours late T ... Read More
Arriving 5 hours late to Miami today. They say it is due to headwinds BUT SHIP HAS BEEN CRUISING VERY VERY SLOWLY FOR OVER 24 HOURS. Word is there is engine troubleBypassed Aruba the second scheduled port. Got into Grenada 4 hours late T almost 5pm. Food not up Oceania past standard. Boring experience. No activities during daytime on decks lower than 10 and when ship sailing is rough deck 10 is roughest Entertainment every evening was an awful string quartet minus the cellist for the first week. When the cellist joined the first and second violins were still screeching Onboard lecturer read poorly from his computer notes, mispronounced alot of names All together a waste of money to go on this not so luxury cruise This was my 5th Oceania cruise and probably my last We arrived 5 hours late to Miami port. I had reservations for a Cruise Connection bus tp ick us up at Miami port. It would not wait 5 hours of course. Had to purchase air tuckets to get home to Tampa. Also had to pay for cab to airport Oceania offered no compensation for this It was a madhouse yesterday. Only 2 phone lines from ship went out for a time Internet did not work well. Too many people trying to make alternate plans to get home today Read Less
Sail Date January 2020
Caribbean Flair - Oceana Sirena 13th - 25th January 2020 Having enjoyed previous Oceana Cruises to the Pacific islands we unfortunately booked the Sirena on the ill fated Caribbean Flair cruise on 13th January. On our ... Read More
Caribbean Flair - Oceana Sirena 13th - 25th January 2020 Having enjoyed previous Oceana Cruises to the Pacific islands we unfortunately booked the Sirena on the ill fated Caribbean Flair cruise on 13th January. On our second day at breakfast we heard a loud bang and the ship stopped. After 30 minutes dead in the water the ship was restarted and we very slowly sailed on. At midday the Captain announced the we had suffered an electrical fault and propulsion problems. As we continued to limp along the captain later announced that we would be unable to visit Aruba and suggested this was due to “currents and winds” so, we had the first three days at sea and we missed Aruba altogether. We arrived in Grenada four hours late, most of the excursions were cancelled, however, our Sunnyside Gardens tour went ahead but was concluded in the dark! On board, the enrichment lectures were anything but …. poor content read from a laptop and badly presented. The quality of food and service was not to the level previously experienced. Menu's became paper photocopies due to members of staff being quarantined with an outbreak of a virus - not confidence enhancing! The on board WIFI was weak and inconsistent preventing completion of the on board survey - sparing your blushes. On our return to Miami the ship continued to limp along and despite the calm ‘mill pond’ water and minimal breeze the captain announced that we would be three hours late into Miami (this turned out to be five hours late). The excuse offered was ‘currents and winds’ ….. had they made a 180 degree turn around? and were we not sailing with the Gulf Stream? It was very clear to everyone on board that the ship was still encountering difficulties, this was confirmed when we arrive in Miami to find that five other much larger ships had all docked on time despite the mythical Sirena currents and winds. Our Miami excursion was cancelled but fortunately we had an evening flight to London, I felt so sorry for passengers who had to franticly try and rearrange their flights home. We’re disappointed that we missed out on visiting Aruba, had cancelled and restricted excursions, the quality of food, service and experiences were poor by comparison to previous cruises, however, contradictory information and the lack of honest communication does not engender sympathy. No apology on board and no apology since our return is inexcusable, demonstrating a need for improved crisis management and corporate governance. Could you please respond with a belated apology and an appropriate level of compensation to redeem your somewhat damaged reputation. Read Less
Sail Date January 2020
This cruise was doomed from the start. On the first day, the boat went dead in the water, all electricity went out, no engine. No explanation, nothing said. The next day, the captain informed the guests that the currents, waves and wind ... Read More
This cruise was doomed from the start. On the first day, the boat went dead in the water, all electricity went out, no engine. No explanation, nothing said. The next day, the captain informed the guests that the currents, waves and wind would cause us an extra day at sea and also the new timing would cause us to bypass our first port, Aruba. We were also delayed several hours arriving to Grenada, putting us in around 5PM on a Sunday. Everything was closed, excursions were cancelled and it was basically a gratuitous non stop. It was announced that there were several sick crew members so hand washing and sanitizing was pushed at every announcement, not a bad thing. Unfortunately, the absence of crew members put pressure on the remaining servers and they were rushed, inattentive at the pool and basically gave the type of service that happens when a restaurant is short handed. The best part of the cruise was Sheryl McEwan's bridge instruction. She had beginner and intermediate lessons with organized play in the afternoons of the days at sea. She and her assistant, Keith, were a delight. There were no exercise classes offered, just yoga. I would have liked something a little more active. On the 11th day of the cruise, the tap, toilet and shower water in our stateroom was brown. Not just a little, it turned the washcloths dark brown. Upon notification, I was told there had been a breach but it was fixed and just to run the water a while and it would go away. It did, but returned the next day. When I went to the reception to inquire, I was told the same thing. I asked the nature of the breach, sewer, rust, rainwater, what? and was told they did not know but the water was safe. If you do not know the source of the breach, how can you know it is safe???? The girls working the reception counter are well trained in evasiveness and the conversation went no where. I also saw and heard another girl at the reception desk treat another guest in the same manner. He was asking about when the ship would dock so he could tell his pick up ride. The reception desk attendant was so evasive, never gave a respectable answer and was very condescending to the gentleman. We went on one excursion which was very average. A bus tour pointed out daycare centers, grocery stores and similar "points of interest". The sugar cane mill was owned and operated by the excursion company and it was obvious the tour was manufactured to bring business to the excursion. Did not do another excursion. Wifi was very weak and only one person per room could use it at a time unless you paid a fee. I feel in an "upscale" cruiseline, the wifi should not be so difficult. Very slow service, inconvenient to sign on and off and an unsecured network. Thought Ocieania could do better than that. At the end of the cruise, the ship was 6 hours late in docking. We were notified the day before the the end of the cruise with the same explanation as the beginning of the cruise. Slow going due to waves, current, and wind. In looking out of the boat, the seas were absolutely flat, there was no wind and I can't imagine the currents causing the same problem both coming and going. The original 7AM arrival time was moved to 11AM and actually docked at 1PM. Everyone was scrambling to change their flights. Our flights cost exactly double to change. Oceania made no offer to help with the cost. This is a situation where management should have offered shipboard credits, free drinks or some compensation. The feeling given was that of a cruise that wanted to gouge you at every situation yet give the impression they were doing things for the good of the guest. Thinly veiled patronization. This is our 5th cruise with Oceania and I would not recommend them again. Read Less
Sail Date January 2020
This was my first cruise on Oceania. It was a repeat of the ABC trip we took earlier n the month with Holland America. This gives me a chance to compare the two cruise lines. Our first stop was supposed to be Aruba. The first two ... Read More
This was my first cruise on Oceania. It was a repeat of the ABC trip we took earlier n the month with Holland America. This gives me a chance to compare the two cruise lines. Our first stop was supposed to be Aruba. The first two days were like being on a bouncy castle. We were forward and we hit every wave. We had no balcony on Deck 6. The waves did hit the porthole as we bounced along to Aruba. The captain came onto the speaker and announced that we would miss Aruba because the ship could not travel fast enough to get to Aruba before 7pm. We then had to scramble with Viator to cancel our shore excursion with less than 24 hours notice. I was surprised that the captain could not determine that we were going to miss the port after travelling for two sea days. The Holland America trip a few days prior to this trip had some bounciness but we never lost time. We subsequently learned that other ships in the ABC area also cancelled port visits so there was a storm. We had a brownout on the first day. Power came back but I doubt that this caused us to miss Aruba as the ship would have 3-4 generators. I went to the Cruise Director and asked that on the trip from Bonaire to Grenada that we be given notice about more delays. He said he would but again, we heard that we would be late to Grenada - arriving at 430pm - and we only got a few hours notice. I find it hard to believe that the captain could only figure this out when we had travelled 80% of the distance - very irresponsible. I tried to cancel the Grenada shore excursion as we would have only 1.5 hours of daylight but the tour operator refused to do so. Viator's cancellation rules require 24 hours notice. We were then delayed a third time as we were about 5 hours late getting back to Miami. We got a few hours notice on this delay. I came to the conclusion that travelling on small ships like the Sirena needs to be restricted to short visits that don't involve crossing big bodies of water. The other issue is that I would only take Oceania cruises where we took the ship's shore excursions. In the case of this cruise the ship's shore excursions were very expensive and not very good compared to the private tours I booked. The food was fabulous. Oceania has two high end restaurants. But you cannot pay to dine at them. They are really a reward for being a frequent flyer on Oceania. The Red Ginger Beef Panang was superb. They served it once in the regular dining room and it was nowhere near as good. The breakfast and lunch food was very good. The dinners in the dining room were better than Holland America except for the salmon. The sushi was mediocre compared to Holland America. There was sorbet every day. Blood orange was the best flavor. The big problem with Norwegian, who owns Oceania, is that this company does not believe in making reservations for dinner. You have to line up like going to MacDonald's. If you don't share a table, waiting 30 minutes is not unusual. I tried sharing and it was ok for the most part, as Oceania is a high end crowd. One evening the man sitting with us tried to pick a fight with another diner as the other diner was talking too long to the wine steward. In the other case, there were two Brits who had no manners, who just got up and left their food because of the noise in the dining room. The ship is smaller and felt more crowded than the Holland America ship that had 4 times the number of guests. The hot tub was cold. The string quartet was very good. The internet was poor but was slightly better than Holland America. The problem with both ships is that when you pay for better service, you get the same speed so there is no advantage to paying. Oceania restricts streaming if you don't pay so I had no access to my VectorVest stock service. Email was slow but it eventually came in. As an IT guy I wanted to meet with the ship IT person but he refused to meet with me....not impressed by this. There was a guest lecturer who spoke about pirates in the Caribbean. It was not very good. There were no other port talks. There were 8 crew members who go the flu. I learned that there were no mandatory vaccinations for crew. Given the current concerns about Coronavirus, I found this to be very strange. The ship went into an ultra cleaning mode but it was a little late for this measure. I would not take a long trip on these small ships. I have passed on a Baltic cruise and a Panama Canal cruise for now as the stress of missing ports and losing shore excursion money is just too great. So I am going on the Dubai cruise in 2021. There short distances between ports and in this part of the world, it makes sense to take the ship's shore excursions. It is on the Sirena so it the captain misses ports, I don't have to worry about losing money on privately booked tours. Read Less
Sail Date January 2020
This is one of the older ships and we have sailed on Sirena and its sister ships many times. Azamara has a couple of these ships and Princess at least one. We love the small ship experience and the ports we can access because of the size ... Read More
This is one of the older ships and we have sailed on Sirena and its sister ships many times. Azamara has a couple of these ships and Princess at least one. We love the small ship experience and the ports we can access because of the size of the ship. On the second day out of our cruise, all the lights went off and the ship was still. That lasted about 10 minutes and the passengers were assured that it had been fixed. We missed our fist port, Aruba ostensibly because the seas were rough and we had head winds. The captain had two full days to make it to Aruba, and while there were white caps on the swells, it was not terribly rough. We were late to another port because of the same reason. We left St. Barts on Weds. afternoon to start the trip back to Miami. The sea was very calm and the weather beautiful for the next couple of days. We were informed on Friday morning that we would miss our debarkation time in Miami by 4 hours. The reason given was "currents". Oceania made a big mistake with this excuse, there were a great number of well traveled cruisers on board. The only conclusion the passengers could come to was the ship has engine problems and they could not make the speed that was expected. In fact we docked in Miami at 11:30 am instead of 7:00 am and you can imagine the disruption to travel plans that caused. Of course, if you made your own arrangements, you would probably be out a lot of money due to changes to airline tickets etc. How unfair of Oceania to give such a story to its passengers and to make the passengers pay for their problems. It was NOT the weather. Oceania did a great job renovating this ship, its looks quite beautiful however they have a couple of areas that are a big problem. The smallish staterooms have the smallest bathrooms you can imagine. The designer decided that clear glass doors on the tiny shower would make the bathroom look bigger and so replaced the shower curtains. Unfortunately you can not get in or out of the shower without touching a cold wet glass with some part of your body. Turns out the shower curtains gave greater flexibility. Some of the male passengers took to the fitness center for their showers! The second problem area is the show room on these ships. The room has a couple of levels but a lot or rows of single chairs which are fairly comfortable are on the same level. If you were to watch a dance review, you have to be sitting in the front row to see the foot steps. For all other rows, count on seeing from the waist up. The food was great, the staff attentive and we all made sure we had the best cruise experience possible. However, we hate being lied to! We will not sail on any of these ships in the future. Read Less
Sail Date January 2020
Having done several cruises in the Caribbean, my husband desperately wanted to visit the ABC-islands with Princess Cruises. Since they could not confirm a fixed stateroom for a back-to-back cruise, we ended up choosing Oceania cruises for ... Read More
Having done several cruises in the Caribbean, my husband desperately wanted to visit the ABC-islands with Princess Cruises. Since they could not confirm a fixed stateroom for a back-to-back cruise, we ended up choosing Oceania cruises for the first time. We usually book our vacation one year ahead. Needless to say we were excited, after seeing all the videos and information on the internet, to be finally there. Pro's: Embarkation: We boarded at Miami without any hassle. No cues, waiting lines, whatsoever. Just handed over our passports & credit card and 5 minutes later we were on the ship. Decoration: The sirena is beautifully appointed, and had just be refurbished. We found the ship small, luxurious and easy to find everything you needed. Food: The main dining room, the buffet, the speciality restaurants, high tea, all delivered delicious food, whenever you wanted with a large choice to choose from. After having dined at the main dining room several nights, we found the buffet easier since they offered the same food as the main dining room but offered you the possibility to choose from all dishes and sample a range of food. Drinks were brought to the table as soon as you sat down. No complaints there. Staff: Giving the fact the ship is rather small, the amount of staff aboard, we found the service level very high in comparison to other cruise lines we had done before (MSC, Princess, NCL, Carnival). All staff members we spoke to, were friendly and efficient. We enrolled for bridge classes and both Sheryl and her husband learned us a lot. One evening we even spent dining together in the restaurant sharing stories and having lots of fun. Cabin: We booked an inside cabin and were appointed room 4035 on deck 4. Since this is the handicapped room, the bathroom & room was huge. Plenty of storage (whole wall). Quiet, Near the stairs and elevator to go up for breakfast in the morning. Noticing other balcony rooms, we certainly got more value for our money. Con's Some weeks before departure we were informed that we would not visit Antigua and were to go to Dominica instead. Shortly after having sailed, there were mechanical difficulties and the ships engines stopped. Although the problem was fixed rather quickly, the captain announced that the stop in Aruba was cancelled. Probably the most interesting port in the whole cruise. A couple of days later we were late in Granada (evening instead of early afternoon). On disembarkation day we arrived at noon instead of 7AM. Wonder if this has anything to do with the mechanical problems… or was it indeed the winds? Being on holiday after 11 months of work, we made the best of it and has loads of fun despite these minor hick-ups. In sum we were quite pleased with the sirena, but would choose an itinerary where the ship does not have to sail enormous bodies of water and certainly reach every port of call. Read Less
Sail Date January 2020
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