Wanted to do South America in comfort.. this was our 3rd cruise with Oceana Most of the staff were wonderful, some of the staff when just mechanical in responses some were totally arrogant, dismissive and could not care less - not just us but others also. Internet access and speed (lack of - worse than the old dial-up) - allowing just one log-in per cabin - when two people are in the cabin is ...
We chose this cruise for the itinerary, food expectations, and service levels. Not sure they lived up to any of it. While they cannot do anything about the weather (cancelling the Falklands) and uprisings (cancelling Pisco), their complete inability to communicate was unacceptable.
Pisco was cancelled before we even boarded, but they told no-one. We only learned about it by the itinerary ...
We’ve had four successful cruises with Oceania, including the Amazon, so continuing around South America with them seemed obvious. A sad mistake.
Our experience has been that it was very poorly planned by the itinerary team from the outset, we suffered three failed port visits for a mix of weather and ‘safety concerns’ (one, the Falklands, not unusual, but three!). The low point was a port ...
We were meant to go on this trip in 2022 but Covid got in the way. So we were really looking forward to this cruise. Given the brochures outlined that we were going to experience the finest cuisine on the seas we had very high expectations. Unfortunately we were extremely disappointed. We would advise anyone thinking of booking a cruise with Oceania don't do it on the basis of their promises ...
We have cruised on different cruise lines and are Princess platinum members.
We are celebrating a special anniversary and based on the Oceania marketing decided to spend twice as much money as any other cruise line would charge to experience the “above and beyond” the Oceania offers. And in my mind the first thing would be exceptional service and attention from the cruise staff. So, here is ...
We have been on many Oceania cruises and loved them all. We selected this 33 day cruise that started in Buenos Aires and ended in Miami, primarily because my husband wanted to experience the Amazon.
The ship is almost exactly like the other three smaller Oceania ships and the staff were really attentive and friendly. I didn't feel that way with the Officers. When I completed my mid-cruise ...
We booked this cruise with very high expectations, given Oceania's reputation as a "step above" the other cruise lines and the price point. Unfortunately, this cruise was a disappointment; almost from day one. I hope other potential customers will learn from my experience and read all the reviews BEFORE booking a cruise on the Regatta.
I'd like to start with a positive note: the food was very ...
We booked this cruise from Buenos Aires to Rio De Janeiro because we wanted to see these 2 cities, and to visit Brazil and of course to sail on Regatta again. We had had such a fantastic time on our previous cruise on board her. However this time we were sadly so disappointed. So much was not right.
Embarkation in Buenos Aires was delayed for about 4 hours with little information and certainly ...
We were quite disappointed with this cruise, as we have cruised Oceania a few times in the past and have always loved our stay on board.
We joined the ship in Buenos Aires and sailed to Rio de Janeiro . To be fair, the ship had an outbreak of Noro Virus and the crew seemed to spend all their free time cleaning and sanitizing the ship, but unfortunately the virus lasted all cruise. We felt ...
Being experienced cruise guests, we were very disappointed by our first Oceania cruise. The atmosphere on board was boring, we felt being treated like bank accounts, which are debited by every staff contact.
Worst was our experience with the very rude Excursion Team: They failed to refund a ticket and behaved very unprofessional when we complained. Even our complaint by mail to the CEO of ...