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3 Helpful Votes
Sail Date: August 2017
We have been to London many times, but have not been around the British Isles very much. We read the reviews and looked at the brochures and felt we would have great time. The first issue was the WiFi, speed less than 1Mbps and often ... Read More
We have been to London many times, but have not been around the British Isles very much. We read the reviews and looked at the brochures and felt we would have great time. The first issue was the WiFi, speed less than 1Mbps and often down, despite the recent "upgrades" A lot of people on the ship complained, but all we were give was excuses. The food was very good and decor nicely decorated. Cabins (Penthouse) a little smaller that we are use to, but the service was very poor. The tours from the ship were poorly handled and some of them involved a two hour bus ride to see the remnants of a roman wall or fort. Best tours were in Ireland and Scotland. The entertainment was poor to okay. It appears you have to go to the larger ships for entertainment, but that's not as important as the overall service which suffered. Read Less
21 Helpful Votes
Sail Date: September 2016
As the saying goes, how many chances do you have to make a first impression? We have traveled on several cruise lines including Disney, Princess and some smaller ones. Oceania was the most non-caring in their treatment of the entire ... Read More
As the saying goes, how many chances do you have to make a first impression? We have traveled on several cruise lines including Disney, Princess and some smaller ones. Oceania was the most non-caring in their treatment of the entire cruise experience. The one I enjoyed the least. Boarding was a bad start: 45 minute wait standing in a "snake line" to register. This, after an all night flight and significant jet lag. You can't sit down when you're in a "snake line." Luggage delivery to stateroom: Incredibly poor. finally get on board, would like to unpack and decompress. No luggage. Luggage arrived much later than we did. Disembarking: Not bad. Travel arrangements: Awful. We disembark around 9 AM and Oceania books a 5PM flight home. Hours of waiting for our flight at the airport watching earlier flights leave that Oceania could have, but did not, book for us. And of course, their policies do not allow passengers to change travel arrangements. When we tried, the airline told us that arrangements were made through a "third party" and could not be changed. Dining was excellent...but the poorly thought out inconveniences spoiled it for us. Read Less
6 Helpful Votes
Sail Date: September 2015
We are a retired couple that took the cruise for the 20 port visits, with the expectation that we would see and enjoy many new places. The ship itself was excellent. Embarkation was easy and the veranda stateroom was large enough to be ... Read More
We are a retired couple that took the cruise for the 20 port visits, with the expectation that we would see and enjoy many new places. The ship itself was excellent. Embarkation was easy and the veranda stateroom was large enough to be comfortable for the long cruise. The food and service was excellent and the fitness room was large enough for the number of people using it. Unfortunately, the support for the excursions was poor. A few weeks before embarking, Oceania notified us of a cut of 8 hours in five ports in the first part of the cruise, and 3 hours in 3 ports in the second. In addition, the ship was late in arriving a couple of times. Obviously, all of this reduced the time for the tours that were already purchased. We bought 10 excursions from Oceania to get the 25% discount and arranged 10 independent tours. Of the Oceania tours, one was excellent but the others were disappointing in quality, particularly considering that they were much more expensive than the independent excursions. Of the independent tours, five were excellent. Oceania is now bundling the sale of their excursions for about half of the ports of a cruise in the price of the cruise. Disembarkation was easy. In all, Oceania did not meet our expectations for the quality of the in-port experiences (including the operational issues mentioned), and their current policy of requiring the purchase of their excursions means that you cannot just arrange your own excursions. Read Less
4 Helpful Votes
Sail Date: July 2014
After many cruises with Oceania, this cruise was a large disappointment. To summarize: This cruise being 20 days with 8 days at sea plus another day with port arrival at 4 pm, we were assured by Oceania there would be a bridge director on ... Read More
After many cruises with Oceania, this cruise was a large disappointment. To summarize: This cruise being 20 days with 8 days at sea plus another day with port arrival at 4 pm, we were assured by Oceania there would be a bridge director on board, with instruction and duplicate play. It turned out they did not deliver on a firm promise. There were 30 to 40 irate bridge players on the ship the first day at sea. The food was generally good but not nearly up to what we experienced on Oceania before. Wait staff was inexperienced and untrained to the point of being comical at times. The cruise director was either fired or quit shortly after sailing off, so about half the cruise there was no cruise director. The lectures were not at all related to the itinerary. Shore excursion were terribly overpriced. After over 20 odd cruises, I have never been on a cruise where there were so many disgruntled passengers.   Read Less
2 Helpful Votes
Sail Date: May 2013
Last June my family and I took the Oceana Nautica from Lisbon to South Hampton. I think we could sum up the whole shipboard experience in one word: Disappointing. The prior year we took Silverseas from Athens to Rome and had such a ... Read More
Last June my family and I took the Oceana Nautica from Lisbon to South Hampton. I think we could sum up the whole shipboard experience in one word: Disappointing. The prior year we took Silverseas from Athens to Rome and had such a wonderful experience on a smaller ship that we were hoping to have a similar experience with Oceania. Unfortunately, the similarities between the two often compared cruise lines ended at the size of their ships. While this is a review of the Oceanic ship Nautica, it's hard not to compare it with our Silverseas experience. The Ship: The overall condition of the Nautica was tired and worn. The cabin was poorly laid out compared to our Silverseas cabin (same class of cabin). The hallways looked like they needed new carpet and reminded me of a cheap hotel every time we went to our cabin. The rest of the ship was ok though the pool deck furniture was weathered and well past its prime. The Food: The specialty restaurants were over-rated, though nearly impossible to book undoubtedly because, as we quickly discovered, the other two dining options: Main Dining Room and Buffet were respectively mediocre and bad. To make matters worse, they put the more surly crew members at the buffet line to plop the overcooked, flavor challenged food on your plate. As you carried your plate away you were left with the feeling that you had somehow been through this before and then you remember oh yeah, my high school cafeteria. The dining on the Nautica was more like what I would expect on a Carnival cruise. To summarize, I would say that Silverseas stood head and shoulders above Oceania in every aspect of the cruise  Condition of the ship, cleanliness and food. I personally would not waste my money on Oceana again!   Read Less
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