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Sail Date: April 2019
Husband's Big 80 birthday - chose Oceania as previous experience on Riviera was very good. Love our food. Very nice itinerary, so we thought, out of Southampton finishing up in Barcelona. Ship - very similar to Riviera. ... Read More
Husband's Big 80 birthday - chose Oceania as previous experience on Riviera was very good. Love our food. Very nice itinerary, so we thought, out of Southampton finishing up in Barcelona. Ship - very similar to Riviera. Beautifully decorated and spotlessly clean. We had Penthouse Suite which was excellent. Very good design. Everything worked except WiFi which was dreadful and you could only have one device working (if it did!) at any one time. Cabin staff were excellent - always cleaned and ready for when we returned. Butler was helpful but we don't really use the Butler. Concierge was awful, rude, arrogant, ignorant both to me and about other guests. Overall the food was good as you would expect from the Cruise line that advertises "The best food at sea..." However........service was slow and seemed disorganised in the Grand Dining Room, the buffet area you had to have everything served to you, often not what you really wanted, which slowed down the process. Often plates were taken away before you finished your last mouthful which I hate! It was over busy at times - I think because the Grand Dining Room was certainly not up to standard. When we did go to the GDR for breakfast there were issues. The worst kipper and smoked haddock I have ever seen - so awful we walked out! Speciality restaurants were good but we were not keen on the Italian Restaurant. Polo Grill, Red Ginger and the French restaurant were all good. There was little coordination between the booking systems and the actual restaurants. Wine was very expensive. The added on gratuities plus another Spanish tax made it a ridiculous price. Entertainment was mixed - some excellent and some awful. Art loft..... well I've never seen such awful examples of a tutors work. The sessions were ok but overcrowded and chaotic. The Culinary Centre was good. Fun and informative . The Special Dining in Prive was an experience, interesting and the food delicious. There were some booking issues for other guests though - they were not happy! Gym was good, classes limited. Front Spa area not serviced, loungers uncomfortable, jacuzzi far too hot on one occasion and outside shower not working. Ports were very interesting - we do not do Ships excursions as we prefer to be independent. Transfers to the ship however were poor in a number of the ports and trying to get accurate info difficult. This did cause us issues as often long waits for buses without any seated waiting areas - my husband cannot stand for long. Some very long unnecessary walks off the ship into the port - little consideration for anyone with any disability. Other Cruise lines seem to have far better in port service. We had a number of Public Holiday days in ports which meant access to attractions was limited and shops closed. The 2 nights in Bordeaux was not 2 nights as they moved the ship on the second day making any independent excursions very difficult especially as it was a public holiday. We saw the Captain once during the whole cruise. He did not attend his drinks party nor did he attend the Thank you parade for the staff. Poor! Would we travel with Oceania again?. Sadly I very much doubt it. I think if we go 6 star again we will try another company. The rudeness of the Concierge was unacceptable. Oh and they got our final account wrong... so beware - we have never had that on a cruise before they are normally spot on! Read Less
7 Helpful Votes
Sail Date: September 2018
I really tried to enjoy Marina she comes with a great reputation however overall I was disappointed. 1. The decor is very dated I know she was refurbished only a couple of years ago, but why make her look so dull, old fashioned and ... Read More
I really tried to enjoy Marina she comes with a great reputation however overall I was disappointed. 1. The decor is very dated I know she was refurbished only a couple of years ago, but why make her look so dull, old fashioned and over-done? 2.The enrichment and shore information was non existent. No lectures, no on screen information just an overview in the daily news letter. Every day the local TA would be available on the ship - that's it. 3.We were hoping to dance while on the cruise but we found the band in the horizons lounge to have a repetitive repertoire with a thin sound. They also looked most of the time pretty disinterested. 4.The shuttle buses were a disaster in most ports. Long queues, long waits, lots of frustrated guests, us included. Lots of statements that the shuttle buses are provided by the local authorities and Oceania takes no responsibility. It seems to me that if Oceania advertise that their ship is visiting a locatation then they should make it their business to ensure their guests are able to get there. 5. In in room information services whilst providing next to no information about the ports spend a lot of time advertising (paid) services at the spa, the shops. 6. We went to a couple of the stage productions and they were really good. The dancing music and singing were terrific. Other nights we would walk in to see what was playing and walk out again disappointed. 7 The food was overall of a high standard in the buffet restaurant. The wines offered on the most part were very good also. 8. The coffee in Barista's is terrible.I wouldn't care so much but they make such a big deal about having proper baristas on board 9. Of the specialty restaurants we had one fabulous dinner at Red Ginger, and the second time it was average. The Polo Grill was nothing special, we had a great Italian meal In Toscano however Jacques was a real disappointment. Was that dry chicken breast with thickened mushroom sauce meant to be coq au vin? I question the (french) waiter and he agreed with me and then said: "what can I say, the chef is Canadian!" 10. The staff everywhere on this ship are terrific, friendly, nothing too much trouble 11. Internet was painfully slow (2KB a sec) and only allowed one device at a time per cabin Read Less
5 Helpful Votes
Sail Date: September 2018
We chose this cruise with friends, as they wanted to see the British Isles. Scheduled ports in England, Scotland, Ireland, Wales. This particular itinerary included Liverpool, which interested us as we are big Beatles fans. ... Read More
We chose this cruise with friends, as they wanted to see the British Isles. Scheduled ports in England, Scotland, Ireland, Wales. This particular itinerary included Liverpool, which interested us as we are big Beatles fans. Well....... They give you the embarkation berth number, but not the GATE at Southampton. Our driver had to ask around and take 20 extra minutes or more to get us to the ship. Embarkation was fairly easy. Immediately disappointed by the SIZE of the cabin. Paid extra for Concierge Level suite. Ha Ha, it is exactly the same as less expensive cabins on other decks, it's just on deck 7. What advantage does that give you??? NONE! No concierge service, no great perks, just a tiny cabin with a tiny bathroom that costs a lot of money. The food that they rave about as being BEST of any cruise line did not prove to be outstanding. Most dinners were good, a couple were POOR----tough meat, or extreme lack of seasoning. We liked Toscana much better than Polo Grill. Entertainment was pretty good. The singers had great voices. Service: hit and miss. Some good, some average, some poor. Shore Excursions: two good ones, two POOR ones, all expensive. One cancelled because we lost two ports due to bad weather! We had been on Oceania before. But we are not sure we will go with them again. Not a good value for the money. Read Less
3 Helpful Votes
Sail Date: May 2018
My husband and I were on the Nautica for the 10-day Western Europe Escapade. We sailed from the Port of Rome to Barcelona and then visited Cartagena, Spain; Lisbon, Portugal; Oporto, Portugal; Bilbao, Spain; and Bordeaux, France. It ended ... Read More
My husband and I were on the Nautica for the 10-day Western Europe Escapade. We sailed from the Port of Rome to Barcelona and then visited Cartagena, Spain; Lisbon, Portugal; Oporto, Portugal; Bilbao, Spain; and Bordeaux, France. It ended in Southhampton, from which we were bused to Heathrow. The very beginning of our cruise was also the worst part of it. I thought it would make things easier to let Oceania book the flights and airport transfers. The flight from Seattle to Heathrow was long but not too bad. We paid extra for premium economy. Then it was a couple-hour flight to Rome. We were supposed to be met by Oceania representatives once we cleared customs and retrieved our checked bags. We did find the people, but they accused us of being "late" and said the bus had already left. Believe me, we had come through as quickly as we could, not even stopping to use the bathroom. We and one other hapless couple were told we would have to wait until there were more people for a fuller bus. By this time we were exhausted, hungry and getting very irritated. After about two hours, just when we were about to find private transportation, we were told we could get on the bus. Ninety minutes later we were on board, sipping Champagne in our stateroom. We found the ship quite stately and attractive, especially the artwork that was everywhere. The public rooms were beautiful and pleasant. We particularly enjoyed Martinis Bar and Horizons at the top of the ship. It was fairly warm for our first couple of days in Spain, and I did get a chance to enjoy the very small swimming pool. But for most of the cruise, the pool and all the lovely lounges around it sat empty. It was too cold and windy even to sit outside, much less swim. I loved the weightlifting equipment in the gym and spent a fair amount of time on the treadmills and stationary bikes. Although Oceania boasts it has the finest cuisine at sea, I found the food uneven. For example, one evening, at the buffet I had sliced roast turkey, which was moist and quite good. Another day I tried the roast beef, which was tough and inedible. The main dining room featured many choices, but some were disappointing. For example, I sometimes like to order Eggs Benedict, but these were way overcooked, more like hard-boiled than poached. Possibly the best food was at the grill, which mostly served simple burgers and the like. But since it was partly open to the air, and it was so cold much of time, we couldn't eat there very often. I did appreciate the 24/7 "coffee bar" at Horizons. We didn't go to any of the evening shows, but my husband and I really enjoyed the string quartet that played for afternoon tea at Horizons and at other times. We also liked the jazz piano player in Martinis. Best of all was the lecturer, Dr. Stephen Wesley. He did a good job of preparing us for the many architectural styles to be found in Barcelona and for the classical underpinnings of so much of modern Europe. Service was excellent. Our room was made up promptly twice a day and was always immaculate. The only problem was keeping it that way since it was so small our stuff tended to get strewn about. This was a good itinerary. We especially loved Cartagena, Oporto, Bilbao and Bordeaux. Probably our best single day was our first day in Bordeaux. We got there a little before noon, got off the ship and walked into the town. Even though it was raining we found it quite beautiful and soon found a little place to have lunch. That evening we had a very special excursion to a chateau in the Haut-Medoc. The winery owner led us on a tour of the cellars, including the "secret cellar" where the best wine was hidden during the Nazi occupation during World War II. Then she escorted us to the dining room of her chateau, where we had a very French dinner (including foie gras) with appropriate wines throughout. Would I go again? Probably not on Oceania. For the approximately $20,000 we spent (including $500 each for that tour and dinner at the chateau), I think I could do better. Read Less
4 Helpful Votes
Sail Date: September 2017
We chose the cruise based on its itinerary. We wanted to go to the main ports of the UK and Ireland. The ship docked at Newcastle, Edinburgh, Glasgow, Belfast, Dublin, Liverpool, Holyhead, Waterford and the Isle of Portland. A similar ... Read More
We chose the cruise based on its itinerary. We wanted to go to the main ports of the UK and Ireland. The ship docked at Newcastle, Edinburgh, Glasgow, Belfast, Dublin, Liverpool, Holyhead, Waterford and the Isle of Portland. A similar cruise on the Caribbean Princess didn’t dock at Newcastle where we had friends living. It was a much smaller (mid-size) ship than the ones we had sailed on prior. We had a Veranda Stateroom. We were suprised at the small sized bathroom. If you disregard the small shower, the room was about the size of an airplane’s toilet. However, they had turned the toilet at an angle towards the wall, which meant you couldn’t use it without pressing your knees into the wall. It would be impossible for a tall person to use it. Other than that the stateroom and veranda were mostly as we had found on the Celebrity and HAL cruises. There was also a lot of noise from the engine when they were traveling around 16 knots. We were near the back of the ship where the engine room is. I guess when the ship was built soundproofing material was scarce. Our perks were a free beverage package, free internet and 6 free excursions. The agency also kicked in a $550 onboard credit. We found the excursions to be extremely expensive compared to celebrity and HAL offerings. Also the Nautica excursions were mostly a short half day in length. We decided to book our own tours directly with the tour companies through Viator etc. We saved a ton of money doing so and the tour content was much fuller than the Ship’s tours. Overall the food selection was excellent. Cabin staff were ok. We thought that being on a smaller ship would mean less wait times the main dining room and buffet but that was not the case. Entertainment was mainly individual singers. Because of the September weather, no one was using any of the outdoor amenities. The entertainment system in the stateroom was out of date with small screen TV and a DVD player for DVD’s obtained at the main reception desk. Overall, the ship got us to where we wanted to go. Food was above average. However, it needs a major refurbishment. Read Less
8 Helpful Votes
Sail Date: August 2017
We chose the British Isles as our itinerary this time on Oceania. We wanted to go in August so hopefully it wouldn't be too cold. We were lucky in that mother nature cooperated and it was only cold and rainy in Edinburgh. We had ... Read More
We chose the British Isles as our itinerary this time on Oceania. We wanted to go in August so hopefully it wouldn't be too cold. We were lucky in that mother nature cooperated and it was only cold and rainy in Edinburgh. We had take on other Oceania cruise three years ago, then two Azamara cruises in between. We remembered Oceania as having better food, so we went with them this time. Although we were disappointed by some aspects of the experience, we would cruise with them again. Unlike the first time we cruised Oceania, the food was average. My prime rib in Polo was inedible, a pink slab of meet no marbling, dry, virtually inedible. Other dishes aboard the ship were outstanding such as the sea bass in Red Ginger. We found few of the desserts to be very special, baked potatoes were served with watery sour cream, very little butter unless we asked for more. The captain didn't show for his cocktail party ( this NEVER happened on Silversea or Azamara. We rarely saw any ship's officers ( unlike Azamara), the only time I spied any was when there were 3 trying on sunglasses in the gift shop. The crew by and large were not very friendly. The servers in general had smiles on their faces and at least pretended they were glad to see us. The crew that were at the embarkation and disembarkation spots at the ports were not friendly at all. The staff serving drinks during the captain's cocktail party for the most part acted as if they'd rather be anywhere else! We saw two pretty decent shows, the string quartet grew tiresome after 12 nights, and the guy in the piano bar was average at best. All in all, not as good an experience as last time on the Nautica. I hope they try and improve their food and customer service. Read Less
7 Helpful Votes
Sail Date: July 2016
The destinations of Iceland and Greenland were new to us and were as hoped for. We had sailed with Oceania before on Insignia and thoroughly enjoyed it with good shows and lectures. This one was different as the shows were poor ... Read More
The destinations of Iceland and Greenland were new to us and were as hoped for. We had sailed with Oceania before on Insignia and thoroughly enjoyed it with good shows and lectures. This one was different as the shows were poor (although did improve at the end of the trip) and the excuse of all cabins booked so no room for entertainers did not wash! And the single lecturer was, in our opinion, awful. The library was OK but seemed to be based on the NY times bestsellers. There are much better libraries on other ships. The food was fine, the wine list better than expected and the service was excellent. We will need to go on an extended diet as the sweets were perhaps too sweet! We particularly liked the daily updates from the captain, entertaining and informative. Would we go again? Only if the itinerary was really good and the main competition did not offer a similar deal. Read Less
4 Helpful Votes
Sail Date: July 2015
Long-time cruisers, first time on Oceania. CABIN: We were in Penthouse Suite 11058. BEST cabin for size and amenities: huge walk-in closet, so much storage space we had empty drawers - even with all the winter clothes we dragged ... Read More
Long-time cruisers, first time on Oceania. CABIN: We were in Penthouse Suite 11058. BEST cabin for size and amenities: huge walk-in closet, so much storage space we had empty drawers - even with all the winter clothes we dragged along for the wet, cool British weather. Bathroom with shower & a separate tub (wish it had been a whirlpool) was large with plenty of his/her medicine cabinets & Bulgari products. Location of the cabin not so great - lots of overhead foot traffic. Thank goodness for our white noise machine. SHOPPING/ENTERTAINMENT: OK - not quite big ship style but adequate. Our favorite was the piano & quartet playing at various times around the ship. Very relaxing & enjoyable. Casino is small & limited but at least there is one. Few boutiques & shopping was mediocre. LIBRARY: BEST of any ship we have ever been on. Very extensive and comfortable places to sit & read. FOOD: Really? This is supposed to be the best ship for food? I have never eaten so much bland, tasteless food. We finally avoided the main dining room & just went to the Terrace Cafe so we could sample lots of different food til we could find something really enjoyable. Breakfast was very boring after a few days . . same food, everyday. Scrambled eggs are out of a package so you have to ask for real eggs. Limited choice of cold cereal and the bananas were stored in the refrigerator so were mushy. The fresh fruit, especially, the cantaloupe & honeydew were DELICIOUS & SWEET. SPECIALTY RESTAURANTS: The Polo Grill, Toscana & Jacques were favorites. Many choices & flavorful food. Doesn't make sense why this ship can offer great food in the specialty restaurants, which do not cost extra, and not provide the same flavor & quality in the dining room. SHORE EXCURSIONS: The most over-priced tours. As a result, booked all of our own private tours in each port. Ended up seeing twice as much driving around in Mercedes comfort. Two days we had to anchor & take the tender to port. Clearly, the staff has no idea how to handle distribution of tender passes. This was a debacle and something Oceania needs to remedy quickly. Read Less
6 Helpful Votes
Sail Date: June 2015
We looked at a 40-page description of excursions and selected one for Glasgow that included a residence and a tea room designed by an architect named Macintosh. We weren't all that excited about it, but at least it took us on a bus ... Read More
We looked at a 40-page description of excursions and selected one for Glasgow that included a residence and a tea room designed by an architect named Macintosh. We weren't all that excited about it, but at least it took us on a bus to Glasgow so it was better than the other options. Then when we got the printed itinerary, we checked the description again, and it still included Glasgow. When we got on the ship, there was a 5 page leaflet that highlighted all the excursions, in case you wanted to add one or two more. The leaflet had an insert that highlighted the changes (they were all “this one is for 4 hours instead of 3 ½” and similar notations. A couple were cancelled for lack of interest, but none of our excursions were on the “changed” insert.) When we went to the residence, we were told we had 2 hours to look around because that was our only stop. We asked about the trip into Glasgow, but were told that was not on the guide’s itinerary. When we got back to the ship (never making it into Glasgow) we complained about it. (Imagine having the ship go to a port and never seeing the main town.) We never got an answer. One of the other people in our party was told that we all were advised of the change because the new description was in our 5 page leaflet that was in our stateroom when we arrived. So, let’s see how this works. We pour over the 40 page descriptions, pick what we want, check the descriptions in our printed itinerary to make sure it is correct, and then get switched to something else because we should have read the new leaflet when we got on the boat to discover it had been changed. We are used to the excursions being disappointing (last year’s full-day excursions to Florence and Rome felt like they were designed and executed by Larry Darrel and Darrel), but we didn’t expect this. The food was, as always, excellent, as long as you stay out of the Italian Restaurant. (I would suggest swapping it out on the Nautica for a Red Ginger.) We solved the disappointing problem of dealing with poor flight connections that Oceania draws up (and charges you more for) by driving to Chicago to get a direct flight. And unlike the Marina, where there is value to a concierge level veranda suite, the Nautica has no concierge lounge. So except for a bottle of Champaign that we didn’t drink, I have no idea what we received for the extra charge. Maybe I was getting spoiled by sailing on the Marina, but I don’t think we will try the smaller ships again, and I am concerned about the bait and switch, and then being blown off when we asked for some kind of an explanation. It makes me wonder if the sale of the line means less attention to guests concerns. The experience left a bad taste, especially for a loyal customer. Read Less
2 Helpful Votes
Sail Date: May 2015
We sailed Oceania's “River Routes and Channel Crossings” aboard Marina from Montreal to Southampton in May and June. In some ways we had a fine trip, but Oceania fell well short of excellence. Checking in, and departing, took only ... Read More
We sailed Oceania's “River Routes and Channel Crossings” aboard Marina from Montreal to Southampton in May and June. In some ways we had a fine trip, but Oceania fell well short of excellence. Checking in, and departing, took only minutes. The ship is pretty from the outside and beautiful inside. Well decorated. Looks nearly brand new. The staterooms are attractive and comfortable, but are poorly designed, with cramped bathrooms and inaccessible storage space. Stewards were excellent. Food ranged from very good to excellent, sometimes superb. Lunch and dinner menus were adequately varied. The breakfast buffet didn't change much and needs enhancement. Scrambled eggs were substandard. Rolls and pastries, while good, were the same every day. Drink prices were somewhat reasonable. Restaurant service was sometimes good, sometimes slow. One evening in the main dining room we could overhear a disagreement between a waiter and a supervisor. Musical entertainment was good. The biggest problem on the cruise was poor planning and poor communication by Oceania. We arrived in one port on a local holiday, with shops and restaurants closed and few taxicabs available. Overall, the destination services desk provided little port information, couldn't answer basic questions, and once fibbed to us about the existence of a hop-on bus. Ship excursions were horribly overpriced. A television system in the staterooms often gave inaccurate information, or no information. Late in the cruise, in very legal language, we were advised that enteritis had infected some on the cruise. We were never told how many people were affected, how ill they were, what was done for them, and how the cruise would change. We noticed little impact. Crew were seen wiping chairs and the passenger laundry was closed, a great inconvenience. We were also told that because of “adverse weather” forecasts and “anticipated” winds and swells, the ports of Holyhead and Guernsey were canceled. Instead, we had a second day and evening in Dublin. Hardly a fair trade. Those two canceled ports were highlights for many passengers. We never did experience bad weather. Passengers were suspicious. Did Oceania include those ports to make the cruise more attractive, knowing that spring weather might very easily make them inaccessible? Did Oceania just want to save money by not cruising? Was Oceania overly cautious? We don't know, but we do know we did not get what we paid for. The captain could have explained things and offered everyone a couple of free drinks. But he was seldom heard from on the trip. Our main information source was a zany cruise director who offered little. She wouldn't even tell me how how many passengers were on the trip. Speculation was that 100 or more cabins were empty. In summation, while we had fun, this cruise could have been so much more. The management at Oceania is changing, and you have to wonder about the future. Read Less
1 Helpful Vote
Sail Date: August 2013
We decided to take this cruise specifically for the itinerary. It started on London went to Norwegian Fjords and Ireland (as well as other but wanted to see these ports. We have cruised 9 times on the "usual suspects" of cruise ... Read More
We decided to take this cruise specifically for the itinerary. It started on London went to Norwegian Fjords and Ireland (as well as other but wanted to see these ports. We have cruised 9 times on the "usual suspects" of cruise lines before this. People would always ask "so how was the food". For us, cruise food has always been mediocre - not many ways you can do a buffet. Oceania has set the bar when it comes to food. A+++. Where else can you get grilled lobster tails and huge shrimp at the casual grill every night. Service was also top notch. They failed us the same places so many have noted. Excursions. A total rip off for what you get and so far out of line when it comes to pricing. Entertainment - there really isn't any at night. One fellow guess who has sailed with Oceania in the past pointed out that the majority of entertainers and signers, etc are actually cruise ship workers. The person serving you breakfast in the morning will be the one signing and dancing for you tonight. And they are just plain bad. It is also clear that Oceania has made this a conscious choice.I did not a fellow cruiser on this trip that did not complain about the exact same things. Most all of them have also told them this on their feedback forms and yet they still do nothing about it. It is clear they made the trade off for excelling on the food and service areas and not wanting to be better in these other areas. Bottom line: If you want to go on a cruise where the food is world class and go to be after dinner ever evening then this cruise is probably for you. However, if you are interested in any form of night life or entertainment, then even the great food will not make up for this huge weak spot. Read Less
Sail Date: July 2011
Think of a new shopping mall - dazzling architecture - quality construction - fabulous press reviews - then when you get there you find the same old stuff for sale by the same old 'can't be bothered' sales staff. That sums ... Read More
Think of a new shopping mall - dazzling architecture - quality construction - fabulous press reviews - then when you get there you find the same old stuff for sale by the same old 'can't be bothered' sales staff. That sums up Marina for us although to be fair I must say most crew members were exceedingly nice, friendly and helpful - it was the supervisors, managers and crew that were not up to scratch. Pre-cruise communication with head office was poor - unacceptable would be a better word. Once on board, and the boarding process was excellent, we liked the ship and liked our suite. We'd read prior complaints about small showers, lack of power points, 'plastic' teak on the balconies, etc but overall we'd rate the suite at something like 98 out of 100. Regarding the size of the shower stall - I'm 6ft 200# and found it adequately sized - in fact in any degree of rolling sea I'd be glad it was the size and shape it was. Wearing a tail coat does not a butler make. Nuff said. Silly marketing idea. Restaurants - generally good food but ineffective service. Plenty of wait staff 'running' around but not achieving the basics of attentive service. Choice of food on menu decreased as cruise went on. We were promised "priority booking" in the specialty restaurants with our suite but our so-called butler could not get any booking earlier than 8.30pm, the latest available time, on any day. Twice we just turned up early and were accepted straight away. On one of the others we had to wait over 15 minutes, to 8.45pm, to get anyone to greet-and-seat us and did not get any food until after 9.30pm. General Dining Room was a disaster - tried it twice - never went back. Best service was in the self-service Terrace Cafe - that about says it all. Shore excursions - expensive and nothing special. We've certainly had much better on other cruise lines. Oceania's attitude towards shuttle bus services to the local towns was interesting - Head Office denied having any at all - but once on board the attitude was something like "We understand the local tourist office might have arranged something but you're on your own if you want to risk it". In fact they were run by the same bus companies as the formal tours. Hmmm! The ship is big enough that it could not enter three of the scheduled ports. (So why schedule them?) At two of them there was a slight swell so using tenders was considered too dangerous. Let me emphasize that again - a SLIGHT swell was considered too dangerous. The situation in both places would have been quite acceptable to any normally active person - senior citizen or not. I and others concluded that the small number of physically challenged and/or senile passengers on board affected the decision for all of us. Why could Oceania not manage it better so that the 20 or so who would have had problems did not ruin the day for the 1000 and more who could have handled it? Bottom line? Nice ship - nice staff - poor management - and with all the extras more expensive than a true luxury cruise ship. Read Less
Sail Date: July 2011
Don't jump to sail the new Marina. unless you prefer an itinerary on the Marina to one on the Regatta or Insignia, or other smaller Oceania. Having Cruised Oceania often, , we were disappointed with the Marina.But first, we have ... Read More
Don't jump to sail the new Marina. unless you prefer an itinerary on the Marina to one on the Regatta or Insignia, or other smaller Oceania. Having Cruised Oceania often, , we were disappointed with the Marina.But first, we have to applaud the STAFF.. They are fantastic, respectful, and bend over backwards to solve any problem you have. Our Penthouse cabin was spacious,,but under cafeteria.. couldn't sleep before midnight, nor after 5 AM due to hearing the noise of set up and clean up above. We were given another cabin on 10Th floor just to sleep in. ASK what is above you before you book the 11Th floor. and ask for a guarantee!! The penthouse is worth the difference in cost if you mind sleeping right next to the sliding closet door (as in the much smaller veranda rooms) with a light that goes on when opened. I get up earlier than my hubby so I would have had to be sure to get all my clothes ready at night so I wouldn't need the closet.in the morning. As it was, I could just sneak out of the veranda room and up to my PH suite in the morning. Or if you don't mind a bathroom for one. The shower, even in the PH is tiny.. Not one person on our ship appreciated the unused tub instead of a larger shower. (except for hanging clothes to dry) Then, the shower has a large celling rain spray.. Forget it if you are very tall, or want to keep your hair dry. You can't move away from it. Although, outside of the shower, , the bathrooms in the PH suites are comfortably larger for two to use. at the same time. The Staff was fantastic!! I can't rave enough about the way they try to make you happy. We did get a second, quiet room to sleep in.. but still can't believe that the most costly cabins PH are the noisiest. We did not make use of the butler.. To us, his being around so much is kind of a bother. If you like to eat snacks before dinner.. or have meals in your room, maybe he is for you..than he can bring that to you. We also had a couple bottles of wine and champagne gifted. they exchanged them for whatever we wanted when we brought them to dinner. We don't drink so we shared with table mates. All in all, we greatly preferred the newer Celebrity Solstice as far as PH cabins, food and night life. The itinerary is the itinerary, which ever ship you take. But for a newer ship, there is no comparison.The Solstice , in early 2010, had fabulous entertainment all night long, incredible theatre and performers, also late night entertainment is great.. Never wanted to go to bed..and we are site seers in our 70's. And don't' drink or gamble, or stay up late. As for the Oceania, we started cruising many years ago on the Renaissance.. we have to say, we GREATLY preferred the originals, Regatta, Insignia, etc. smaller Oceania ships, to the Marina. As did everyone we spoke to on our ship. NOT ONE person said they liked the Larger Marina. better. nor were impressed with anything about the newer version of the ship except for the glossy pamphlet sent out. Happy sailing!! Read Less
Sail Date: July 2011
This may be a different style review. Our main point is to start by saying that we had a very good time and enjoyed the company of our friends and some unexpected surprises discovering old friends among those on the cruise. We however were ... Read More
This may be a different style review. Our main point is to start by saying that we had a very good time and enjoyed the company of our friends and some unexpected surprises discovering old friends among those on the cruise. We however were underwhelmed by this new ship and I really doubt we will ever book it again. We much preferred our previous three Oceania cruises on their smaller ships. So this is really a review of the ship more than that of the cruise which we fully enjoyed. The Marina is from beginning to end a design disappointment when you think the design team would have learned what it takes to improve things. This is just a minor list of disappointments: 1. Not enough elevators, to small for 1,200 people, long waits, every elevator has floor arrived at in different location. Only two elevators on back of the ship where everyone goes up and down to eat. Remember these are very heavy Senior and many disabled touring, one wheel chair and the elevator is taken. 2. The Library is the worst example of design failure. The smaller ships have great library where one could go and relax. This maze is crowed, poorly lit, and clearly an afterthought. (This leads to the question, where when its cold outside and you must remain inside the ship do you relax outside your stateroom? No single chair offered, and there are not many, is at all comfortable to sit and read for any length of time.) 3. Dinning: The food was okay, not up to standards of previous voyages especially in the terrace at lunch time. Breakfast in main dining room was the worst. But the big problem is to many people on small ship. The tables in all the restaurants, especially main dining room and terrace are placed so close together that one has a hard time getting up and returning to table. Several days at lunch NO tables were even available for the four of us to sit together. 4. Entertainment: How is it possible that Oceania can't get any entertainment worth watching. New theater is improvement. But if you compare to Celebrity for example... well Oceania get an F. They need to get inventive as more people attended history lectures than entertainment, which only plays once at 9:45. As to television the flat screen is poorly placed on wall and does not rotate. They do not offer CNN. Broadcasts are not in wide screen or in HD so quality of movies is poor to awful. 5. Shore Excursions: Book your own. Oceania's web page is a confusing. The confirm you, then say tour is canceled and refund your money. Then you find it was not canceled. Then no one can answer a question or return a phone call. And then at the last minute they offer the tour anyway. Three credit card charges, refunds later. Their large bus tours lack any local flavor and are far to expensive. We booked most tours independently and say far more at far less money. In Belfast we had a great tour with 20 Cruise Critic members for only $75 a couple, including admissions. The bargain of any tour compared to lessor tour on Oceania which would have cost over $300. 6. The crew: You always want to route for the crew. And this crew does a good job. But most told us they did not like working the ship and wanted to return to smaller ship where they could get to know passengers easier. I have no complains but do wish their was a way to enjoy better relationships with individual crew members. They all seemed so busy and rushed. 7. Specialty restaurants: Most were good and we enjoyed them. However, we had situation in Toscana where we had to ask were our main course was. We were told the order was lost and our meal would take an hour longer. The waiter took all the blame but we were surprised no one from the restaurant came by to say anything or offer any compensation (a bottle of wine or maybe a return visit). 8. Value: Really the bottom line is that Oceania has just gotten to expensive for what it is offering. We took a cruise along the coast of Norway two years ago on Celebrity's Century (just refurbished) and yes they have fixed dinner times, and dress up nights and all. But it cost, including air, some $6,000 less. For a room equally as good. One has to ask if Oceania is really worth it? At least on the Marina. 9. Luggage: Lastly when Oceania took one of our bags to dock upon departure they broke the pull handle on the bag. So far no one has responded to my request for payment. We had to buy a replacement bag while in London. (I found it interesting that they never gave us the parts...so someone knew what they had done but thought they would just slip it buy.) 10. Cabin: My wife did not like the overhead shower head. Or why so much space was used for a bath tub when it could have been used in the stateroom. The closet is in a strange space where two people can not stand in front of it at the same time, nor get out of bed on that side. 11. Laundry: This one they got very right. Coin Laundry is found on each deck. We used several time and no one else was using it. Also the ships laundry is very good and fairly priced. Overall we took this cruise because of our previous like of Oceania and the destinations. We were lucky on weather and really enjoyed all of the places we visited. Don't get my tell it like it is ship review convey the feeling that we did not have a good time, as we did enjoy the experience and all. Its just that in this competitive world others can offer the same or better for far less money. Our suggestion is to avoid the Marina and stick with one of the three remaining older ships. (And one further observation. We felt very young at 66 among the Marina's passengers and although I am happy to see those many years more senior traveling I would prefer a wider range of ages on board. I suggest you not consider if you taking children. Read Less
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