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1 Helpful Vote
Sail Date: November 2018
We chose this cruise because we haven’t been to the Canary Is., and were looking forward to visiting. As explained earlier, we still haven’t visited them.. The Captain Did the right thing by avoiding the 70ft waves that hit Tenerife. ... Read More
We chose this cruise because we haven’t been to the Canary Is., and were looking forward to visiting. As explained earlier, we still haven’t visited them.. The Captain Did the right thing by avoiding the 70ft waves that hit Tenerife. The Company did the wrong thing by not crediting our accounts or offering some compensation for the missed ports and fuel savings. it was also wrong to not totally reimburse passengers for the price of booked tours. Embarkation and disembarkation were handled efficiently. We will not let Oceania book our airfare again. this was their second chance. this time we travelled for 21 hours joining the ship in Barcelona from Phoenix. we actually enjoyed the 8 sea days with no schedules to keep or ABC tours to take. did a bus tour on our own in Malaga, a very lovely town. entertainment on board was to our liking. Yes, the production company is young. But, unlike some, the singers can indeed dance, and the dancers also can sing. a few flat notes here and there. If you want Broadway caliber, those BIG ships or Broadway are the Place for you. all on board staff, except one front desk guy seems to be happy doing their jobs and were very kind. We did meet two women who enjoyed soaking In their tubs. Most of us wish the showers had taken the place of those tubs which just took up valuable space. How small? well, If you dropped your soap you had to open the door to be able to bend down and retrieve it. Hubby says this is the best food at sea, Regent is right there in the running too.we enjoyed all the specialty restaurants. Food at Jacques, as you may guess, is very rich. the main dining room offers a fine selection each meal as well as the waves grill and the big buffet. the special brunch buffet featured all the ice carvings and specialty desserts, and beautiful fruit and.vegie displays. Read Less
4 Helpful Votes
Sail Date: November 2018
We chose Oceania because of their heavily advertised claim that they offered some of the best food on the high seas. We chose the Riviera because the itinerary promised a trans-Atlantic crossing out of Barcelona where we wished to spend ... Read More
We chose Oceania because of their heavily advertised claim that they offered some of the best food on the high seas. We chose the Riviera because the itinerary promised a trans-Atlantic crossing out of Barcelona where we wished to spend some extra days. And the price was right for a veranda cabin. The cruise didn't wholly live up to our hopes. But it was nonetheless an enjoyable experience. The ship itself is very handsome, though suffering a few signs of damage (scratches, bumps, stains here and there). The grand dining room is particularly pleasant, colourful, open, and airy. The cabin was large and attractive, with plenty of room to store a travel wheelchair. Moving around the ship with that wheelchair was very easy because many of the doors are automatic. Staff were friendly and helpful and efficient: cabin steward, waiters, reception desk. The captain was old-style, largely absent and not very communicative. The cruise director, by contrast, was a bit too present – on the television and on the speaker, often telling us what you could read in the daily paper. We didn’t attend most of the entertainment: the dancers were energetic and skilful, the singers unfortunately loud but unimpressive, and the classical quartet unaccountably lacking harmony. Nor did we find the so-called enrichment lecture topics sufficiently interesting to warrant going. What was the idea? Lectures on forensic science on a cruise? And we avoided the few excursions as too pricey. Not a problem: we entertained ourselves on the ship and in the ports. By the way, wifi (for one device at a time) might be included in O'Life but it is terrible even when close to land or a city. Worst I’ve experienced lately. But it is free and the email eventually does come in – well, usually. One of the reasons we chose the Riviera was the fact it promised two stops in the Canaries. That didn’t happen. The prospect of bad weather led the ship authorities to cancel both. So we lost some of the Spain we were looking forward to. Reading the reviews, it seems Oceania has a bad habit of cancelling ports. Disappointing. It is possible we would have made the crossing with Azamara (going at the same time) except it had less Spanish ports in theory. Worth keeping in mind that Oceania's itinerary isn’t a solid promise. And no compensation for their failure to deliver. The cruise did offer other activities: bridge lessons, culinary classes, art classes, assorted games. None of these we sampled. There was some seriously over-priced “private dining,” that wasn’t private at all because you sat at a common table,or so it seemed. Didn’t do that either. Never tried the exercise room but my wife had success twice with the hair services at the Canyon Ranch Spa. One minor plus: a good, free dvd library (by contrast, disappeared from the Azamara Quest anyway). Now as to the food. Three of the specialty restaurants were truly excellent. Unquestionably the most outstanding was Red Ginger, the Asian restaurant: the food delicious and plentiful, novel, varied, and interestingly spiced – the duck and watermelon salad as well as the sea bass were stellar. I found Red Ginger the best specialty restaurant (compared to Azamara, Crystal, Princess, and Holland America) I’ve enjoyed in the past five years. Jacques (French) and Toscana (Italian) were almost as impressive: a fine bouillabaisse and a marvellous dover sole at the first, some superb lamb and a tasty seafood linguine at the second. The one specialty restaurant that was a bit weak (though the crab cakes were fine) was the steakhouse, Polo Grill: I’ve had far tastier ribeye on Azamara's Prime C. The food in the other venues was generally good for lunch and dinner. If the steakhouse failed, the steaks in the buffet (Terrace Café) and the dining room were tasty. The caesar salad everywhere was a pleasure. The room service menu had decent lunch offerings, especially gravlax and a fine cheese plate as well as a novelty (for me) the Lombardy salad and an excellent small steak. The Waves Grill (outside, casual) had the standard fare: burgers, hot dogs (the Mexican a standout), salad makings, etc. Some of the dishes in the buffet restaurant were very good (e.g. the Thanksgiving turkey), most were enjoyable, but there were occasional failures like the paella (bland and mushy). Strangely enough, the appetizers and the soups and the bread seemed the most exciting offerings in the main dining room. The entrees were ok but not memorable – and occasionally poor (e.g. tough lamb, bland fish). Desserts everywhere weren’t outstanding, although the assorted crème brules were very enjoyable, as was the varied cheese plate (far better than on Azamara, but best on Crystal). The weakest dining was at breakfast. The room service only offered a basic, and to my mind substandard (blah breads, fruit bits) , continental menu. The eggs prepared in the buffet and the dining room were never exciting. The bacon didn’t appeal, the sweet breads (danishes etc) were uninteresting but for one fruity semi-muffin (and only occasionally available), the flaccid bagels a shame. But I did try some breakfast fish and lamb chops in the dining room – both were very good, as was the carved ham at a brunch. Also the buffet had tasty smoked salmon and various herring dishes that were welcome. Service in the dining room at breakfast seemed slow, slower than on other occasions. Coffee was only ok. Nothing special in the restaurants. Overly mild from the coffee place Baristas (though some people might prefer such). Better in short on Azamara and Crystal. Wine could be a problem, depending on the time, place, and the wine steward. We had the House Select plan which meant wine by the glass at lunch and dinner. If you had a good wine steward, like Milos, then fine: he always watched to ensure his clients were well served. If you had a rushed or negligent wine steward, then you would go dry during the course of the meal. Oceania needs to hire more wine stewards, train them better, and find more of the quality of Milos. In any case the wine offerings were acceptable but not so good for our tastes (Chilean, Argentine, Spanish reds, German whites) as on Azamara, Princess, and Holland America, and especially on Crystal. In all the cruise was delicious. It does often offer good and varied food, and some of the dishes are just superb. But on the whole Crystal does it better, if at a much higher cost. And Azamara, the more comparable cruise line in price and service, has roughly the same ‘score,’ much good and some not, when it comes to food. However I think Azamara offers even more on ambience, service, entertainment, and excursions. We would likely take another Oceania if the price and itinerary were especially appealing. But we have no plans to do so soon. We’re off on other cruise lines. Read Less
2 Helpful Votes
Sail Date: November 2018
We chose this ship and company mainly on the positive reviews , recommendations, and transatlantic crossing itinerary which included stops in the Canary Islands which we had not visited before, and additional sea days which many ... Read More
We chose this ship and company mainly on the positive reviews , recommendations, and transatlantic crossing itinerary which included stops in the Canary Islands which we had not visited before, and additional sea days which many cruises don't offer. Sadly, the Canary Island stops were cancelled due to a large Atlantic storm which had positioned itself over the area during our scheduled port call. The Captain and company decided to skip this area and continue on to San Juan. This decision was a correct one but another port call in the Carribean or a longer stay in San Juan would have been nice. Instead, we were treated to a very slow 8 day crossing from Malaga Spain to Puerto Rico. We personally did not have any shore excursions for the Canaries but heard from fellow passengers that they were only partially refunded for these planned excursions. The ship itself is very nice, just the right size (medium) with an excellent ratio of passengers to crew. The public rooms were well appointed and very beautiful for the most part with one exception! The Riviera Lounge is just awful and needs a complete makeover. It is old looking with dark and depressing decor and does not compliment any other rooms or public spaces on the ship. The line is very popular with seniors ( above 70 years old) and on this particular cruise about 90 percent of the passengers fell in this category. We are a bit younger and many times felt a bit isolated especially at sharing tables in the dining venues. Otherwise, we found things to do on our own as we had little in common with most of the guests. Due to the upper age range of most of the guests, the ships public elevators were crowded, noisy and sometimes not so clean, especially during peak dining times. We mostly used the stairs. Dining was very good overall (not exceptional) and the choices of places to eat and menus were excellent. Red Ginger was by far the best with quality of food. decor and staff service 5 star all the way. The main dining room was very good too with breakfast the best, but hit and miss quality of food sometimes at dinner. Again, with sharing tables we were not always at ease with our table mates, due to large age differences or topics of discussion. Toscano specialty venue most definitely needs improving. Much better quality Italian food is available in most towns and cities across America. Terrace Cafe and Waves Grill were both excellent with good quality food and good service. The Buffet at terrace cafe was a bit chaotic at peak times with many guests running around into each other. The purchase of alcohol onboard is highly encouraged and the prices are excessive. Beware, if you are going to drink, then the alcohol package will save you some big money. The service on Riviera is exceptional and in my opinion is what it hangs its hat on! The wait staff were all so friendly and accommodating and the room stewards gave five star service each and every day. The international make up of the crew were delightful and my wife and I were able to converse with many of the staff and form short friendly relationships with them. The ships Captain did not seem too friendly to me and I did not see him interacting with other passengers during the cruise, other than a brief reception at the beginning where he introduced his staff and said a little about himself. Seems like he was disinterested overall and just wanted to finish the crossing. Maybe 50 years at sea will do this to you. His daily noontime report was just a boring weather report (nothing more) that anybody could rip and read off the wire. This same info was available on the ships TV channel all the time. The rest of the ship officers were available and friendly with ready smiles. John our cruise director was excellent and the entertainment staff was better than expected. The young production team were awesome, fun and engaging. They had a somewhat difficult task of entertaining so many upper seniors, but they did it!! The comedian acts and Trumpet player were also very good. This cruise could have been a five category but fell a little short of the mark because of the reasons explained above. Read Less
1 Helpful Vote
Sail Date: November 2018
Main reason for this cruise was two fold. First was to do a Transatlantic and Second was to see the Canary Islands. My wife and I agreed that if we did not do the 3 days in Barcelona before the cruise it would have been a great ... Read More
Main reason for this cruise was two fold. First was to do a Transatlantic and Second was to see the Canary Islands. My wife and I agreed that if we did not do the 3 days in Barcelona before the cruise it would have been a great disappointment. Not going to Canary Islands seem to be a fairly constant, if so why not go farther south to another island or a port on the west coast of Africa. Eight sea days are way to many. We found out that three couples have tried this tour three times without success to seeing the Canary Islands. One couple said this was their fourth attempt. I guess they never heard of 3 strikes and your out. The staff and cabin were fantastic. The food excellent but not better then other cruise lines that we have been on. People kept asking us if the food was better on Oceania. We replied that a few dishes we had were but some dishes on other ships were better. I really hated that the staff had to put my salad together. I rather do it myself. Entertainment was average. Would not take children on this cruise because I think they would die of boredom. Found the staff very helpful even for the tours we did not take with Oceania. Debarkation was probably the best we ever had. Read Less
1 Helpful Vote
Sail Date: November 2018
This was our 7th cruise with Oceania. They are still an excellent cruise line but we feel that the service and overall cruise experience is not as good as we have previously experienced. It was very nice to be remembered by so many of ... Read More
This was our 7th cruise with Oceania. They are still an excellent cruise line but we feel that the service and overall cruise experience is not as good as we have previously experienced. It was very nice to be remembered by so many of the crew when we were on board. The general manager - Dominic has been on other cruises that we've been on and he remembered us. We found the food in the speciality restaurants to be very good and actually truly memorable. The hostess in the Red Ginger is really exceptional and offered to let us taste items that we had not ordered so we would know about other options for future evenings. We also enjoyed dining at the Terrace Cafe in the evening and even although it is a buffet we found the service to be very good. The dining venue that really needs a great deal of work is the main dining room. I had made a comment about the poor service in the main dining room on my mid cruise comment card and although the staff does try very hard the service is very slow. One evening we were at the table almost 3 hours and sat with dirty dishes from our entrees in front of us for 20 minutes. 2 people left before dessert because they had other plans for the evening. The service in the specialty restaurants is far better and you can finish a nice 4 or 5 course meal in less than 2 hours without feeling rushed. The cabin stewards were also very slow. I don't know whether Oceania has cut back on the staff but our cabin was usually not serviced until close to lunch time. One evening when we had a late dinner and did not leave our cabin until 8:00 we saw our cabin steward in the hall and she said that she had left the daily currents in our mail slot. When we returned to our cabin after dinner, the bed had not been turned down and the cabin had not been serviced. It seems like the stewards have a set schedule. Other cruises that we've been on with Oceania the cabin was always serviced by 10:00 or 10:30. The cruise director was probably one of the best that I've had. He was very pro-active and sociable. You always saw him at the end of each show or productions and he would ask how the cruise was going. When I filled out the mid cruise comment card I mentioned that it would be nice to have movies in the main show room during days at sea. He called me back saying that he was trying to free up time in the lounge for movies and sure enough the next day and for the rest of the cruise there was usually a movie in the show lounge during days at sea. The entertainment was okay. There was a good trumpet player - Nicole Sassi. I didn't care for the singer or comedian that they had. A couple of the production shows they had were very good a couple were mediocre. We enjoyed the tea in the afternoon. This is a truly marvelous treat sitting in the Horizons Lounge having wonderful sandwiches, scones and clotted cream and the most wonderful eclairs served by white gloved service staff. We missed a couple of ports in the Canary Islands because of hurricanes in the Atlantic Ocean. It would have been nice if the captain was able to provide at least 1 port to make up for those missed. 8 days at sea is really a long time. I also don't understand why there is no refund for port fees on the missed ports. Other cruise lines have refunded us the port fees when we have had to bypass a port. The connection for internet on board was very poor and we were constantly losing the signal. Oceania is a terrific cruise line be we have really noticed the attention to details and the standards for service seem to have slipped. Read Less
Sail Date: November 2018
This was our first cruise on Oceana and loved the ship and days on the Atlantic Ocean. Our veranda room was comfortable. The balcony was just large enough for two chairs but perfect place to be mesmerized by the waves and skies of the ... Read More
This was our first cruise on Oceana and loved the ship and days on the Atlantic Ocean. Our veranda room was comfortable. The balcony was just large enough for two chairs but perfect place to be mesmerized by the waves and skies of the Atlantic Ocean. The art aboard the ship was amazing the art classes fun and the culinary classes most informative (they filled up quickly so book as soon as you can). Entertainment was good, especially the multicast shows. The ship is beautiful, the food in the specialty dining rooms outstanding (free but limited to one visit per restaurant). The Waves café offered breakfast until 11 a.m. which included eggs to order. The Terrace Café offered steak, grilled shrimp and lamb chops daily. The dining room food was fare. The Service was outstanding throughout the ship. We were supposed to have stopped at two ports in the Canary Islands but both were cancelled due to weather forecast 60 knot winds and high waves. A smart decision since 4 people died, streets were flooded and balconies came off hotel buildings in Tenerife. While we experienced a little rockiness for an evening, it was mild and the crossing of the Atlantic was smooth as silk. There were few tours available for those with mobility issues and the one we took in Alicante was very disappointing. We hired South O'Le Spain Tours (Emily Mathews, Manager) for a private tour in Malaga which was wonderful. Read Less
14 Helpful Votes
Sail Date: April 2018
This was the first time going on Oceania. It was a Travelzoo deal and I thought it was a good price. I found out later that maybe it wasn't as good of a deal as I thought. Some people got upgrades and it was also their first time ... Read More
This was the first time going on Oceania. It was a Travelzoo deal and I thought it was a good price. I found out later that maybe it wasn't as good of a deal as I thought. Some people got upgrades and it was also their first time on the cruise. My travel agent (based in Vancouver) was pleasant. Sometimes, it takes a few days for her to reply. Sometimes she would request that I contact Oceania directly. When I tried that, I was told he cannot help me because the travel agent booked that. That kind of irked me a bit. I don't like being shuttled back and forth. You have to book your excursions, cooking courses, and speciality restaurants online. I found it quite annoying. Firstly, they don't tell you that there is no cost to the speciality restaurant bookings. I had to call them to find this out. There are four speciality restaurants and you are only allowed to book each restaurant ONCE. however, you may be lucky and be able to walk-in and get a seat. Most of the seating is groups which is kind of annoying. They need more two seating tables. The speciality restaurants are okay. I cannot say the food was anything to write home about. My favourite was Toscana. I didn't really care too much for Jacques. I was reading reviews after my trip. It said that "seasoned Oceania passengers know not to book excursions". Well, live and learn. They have three different pricing online and there is NO explanation to the pricing. All you get is "your pricing will be determined at the end". I found out later that if you accept the "free six excursions", it really is 3 excursions each and it only applies to the CHEAP excursions that are not necessarily "Oceania Select (OS)" or "Oceania Exclusive (OE)". you get the picture. If I knew that (because it was not explained whatsoever), I would have taken the $600 shipboard credit instead! Nevertheless, I found oceania was a bit sneaky about the pricing on excursions. The flat rate of $879 for 8 tours or more only applies to non-OE and non-OS and has other exclusions. It was also not listed on the website that you don't need to book excursions to get in the cities. Some ports are so close to the city and provide free shuttles. The free shuttles were not mentioned as an option on their website booking. Again, Oceania does not tell you how far you are from the city to make an informed decision of going with a tour or venture on your own. And the tours are not necessarily of an excellent calibre. We visited: Valencia - do NOT join a tour. go venture on your own Palma de Mallorca - we actually were out of the city and in a neighbouring town - tour wasn't bad. we did "valldemosa and soller" tour Messina, Italy - we did "Taormina and greek theatre tour". Again, tour was ok. more of a shopping trip than anything Sorrento/Capri - we went to see Pompeii. enjoyed that. Tour guide was good Rome - the port was an hour away from city, so you have no choice to pay for the ride there. If I had to do it again, I would rather they drop me in the city and go venture on your own Florence/pisa - again, port is 1.5 hours away so you have no choice but to pay for the ride there. Again, I would rather have been dropped in the city than doing a tour. Monte Carlo - we did the tour "jewels Cote D'azur". We visited three areas and enjoyed this long day. Marseilles - I would not take a tour and just take the free shuttle into the city. Staff in general are smiling, polite and nice. There were a few staff members who were sarcastic that I did not care for. It's a small boat. The passengers we met during the dinners were in general nice. However, just like everywhere you still meet some nasty personalities. The Terrace Cafe and Grill close after 2 pm to prepare for dinner. So, there's a mad rush for those individuals on a half day excursion to get back to eat. I wish they would be open longer. You can get room service, but it's hit or miss (also free). My petit filet and sushi was the most tasteless dishes I have ever had. Beware of buying alcohol. They don't tell you the prices of your drinks. My husband got a double whiskey. We were shocked to see a $48 US bill for this. The bottle itself purchased in Canada would have been 80$. Our deal was free water/softdrinks/juices - so that was good. The boat does something called "Big O Points". You have a choice. You either go on the excursions or stay on the boat the whole day to try and wrack up O points. you either get 1, 2, 3 points playing games or trivia. Let's say it is very hard trying to get these points and balancing with the excursions. to redeem, depends on the boat. Ours needed at least 20 points to get anything. And if you had a few points leftover, they don't offer you a small freebie. They just say keep for next time or give to a friend. And these O points are NOT transferable to other boats. You would have to travel on another Riveria cruise to use it, which is ridiculous. You would think they would want you to travel more on their different boats. Canyon Ranch. Do not be like me and book in advance or immediately upon boarding. I was annoyed that later on to drum up business, they started giving discounts on facials and massages. There are also no package deals. Everything was a la carte. They also didn't tell you about the free amenities - steam room, sauna, etc. Beware of the VAT. Even though it's an American boat, if you buy on the boat in Europe, you will be charged the VAT. and if you want to try and get the VAT at the Barcelona airport, you better go ONE hour ahead of your normal time. You line up to get a stamp and if you want your cash, you line up again to get the cash after you pass security. Tv shows and movies are better than celebrity, but they do a lot of re-runs and the pickings are slim by the end of the cruise. The cabins are beautiful. They are much better than Celebrity. They are also bigger. I didn't care too much for the Bulvia products. Other than the name, it's not better than any no-name brand. Read Less
2 Helpful Votes
Sail Date: December 2017
My sister had taken a similar repositioning cruise a year ago (Lisbon to Rio) and said it was the best (out of 50 or so cruises), the food, the service, etc. We found the food exceptional, to the point that the diet began half way through ... Read More
My sister had taken a similar repositioning cruise a year ago (Lisbon to Rio) and said it was the best (out of 50 or so cruises), the food, the service, etc. We found the food exceptional, to the point that the diet began half way through the cruise, due to our weak will power in the early half. We did cheat occasionally on the crossing portion. The added-on amenities re gratuities, land-based tours, air fare, internet etc., all made it attractive. Loved the Barista coffee efforts and afternoon tea. At first we thought oceania was too secular with no Christmas/holiday decorations, then one night the staff did a fabulous job, trees, lights, wreathes, and had a big reveal of a life size gingerbread house up and running. There was a limited Sunday service on one Sunday, and a Hanukah candle lighting effort. We have travelled Holland America and know they make an effort to have a priest on board for religious services. With 1/3 or so of the ship empty, I would think that a great PR gesture would be to bump up passengers to a higher category, e.g. one or two above their booked arrangements. How to make a customer even more loyal! I challenge the entertainment people to help all with diets and discipline, e.g have a weigh in on the first and last day with simple prizes to the smallest gainers! I'm serious!!!! Accompanying that, the fitness area should have nutrition seminars, given the age demographics of the cruisers. There may have been something but I missed it and the concern that I would be hit by a big bill, e.g. my wife came back from a $200 massage that helped! I also think that in the dining rooms, it would be so simple to ask the size of the portion requested, e.g. small, medium or large, rather than waste food. I found the library weak on layout and titles, compared to the Nautica. Luckily, we both had loaded up our tablets. Given the size of the ship, on board (crossing) activities were limited, although we did enjoy 2 of the movies and the dance groups in the Marina. I regret not using the fitness area more. I appreciated the enrichment speaker, particularly her presentation on migration to America. As a semi-retired professor/teacher, I give her full marks. On a six day crossing, so much more (e.g. 2x a day) could be given on interesting topics, e.g. Christmas traditions across the world, academic opportunities to learn re other Oceania cruises to become better informed, e.g. about Britain and Brexit, Scandinavia, the Mediterranean countries, European locations re WW1 and WW2, history of early ocean/new world crossings, e.g. the Leif Erikkson and the Vikings, and the other early explorers, Vasco de Game, Magellan and the Portuguese, Captains Cook and Vancouver. I saw where the Chinese may have been to Kenya long before Europeans. Other aspects of major crossings, the slave trade, formation of hurricanes off Cape Verde, the gulf stream, pollution of the oceans with plastics. I found the early arrival costs inhibiting, e.g. the diversion fare to come a few days earlier, and the hotels that Oceania were advertising in Barcelona, e.g. $400+ per person per night as an example. Knowing that Barcelona with its recent terrorist strike, and separation referendum has plummeted tourism, it would have been a welcome move to make early travel more inviting and welcome to the Barcelona and Catalonian economy. Following the insider news on the situation, could have reassured potential passengers of the safety. Would we do Oceania again. By all means! Hopefully my thoughts are considered seriously. Read Less
5 Helpful Votes
Sail Date: December 2017
Spain and Transatlantic on Oceania Marina We are a couple in our mid 50s and mid 60s, who were looking forward to trying something new after many years of cruising with Celebrity. We were looking for higher quality food and service than ... Read More
Spain and Transatlantic on Oceania Marina We are a couple in our mid 50s and mid 60s, who were looking forward to trying something new after many years of cruising with Celebrity. We were looking for higher quality food and service than Celebrity now offers, but also good entertainment, and some “new to us” ports, and this cruise with its Spain and Canary Island itinerary, plus a relaxing few days crossing the Atlantic sounded perfect to us. We spent four days pre-cruise in Barcelona at the Hotel 1898 which was excellent. Barcelona was uncrowded as we were out of season, so it was perfect for sightseeing. The Gaudi houses are a must-see and so is Sagrada Familia, which is a little closer to being finished than last time we saw it. We also took a private Montserrat and Cava tour with Barcelona Day Tours. There wasn’t a lot to see at Montserrat as the funicular was closed for renovation, and as it was bitterly cold we didn’t fancy any of the hikes. We did get to enjoy listening to the boys choir in the church there, and we did buy some excellent local cheese! Cava tasting at Art Cava was fun. On then to the cruise portion of our trip. We were in Concierge Class Verandah 10067, and had the O Life features of unlimited wifi, wine with lunch and dinner, and gratuities included. We are new to Oceania and had a wonderful first impression of the cruise line and the ship Marina. Check in was very quick and easy and we notice that no one was trying to sell us packages for drinks or specialty restaurants or even stopping us to take our photo. We were directed up to the buffet, which from past experience on other cruise lines has been a nightmare. Marina was much more civilised with staff serving the food for you and waiters carrying your food to the table for you. We actually enjoyed embarkation lunch this time! Marina is a smaller ship that we have been sailing on recently, but she is beautifully decorated and furnished, and spotlessly clean. We had a concierge level cabin and were very impressed with the layout, especially the marble bathroom, which had a proper bathtub with shower, as well as a separate shower cubicle. We liked the selection of Bulgari toiletries and the bath salts, and loved the abundance of soft towels that were provided. I had requested hypoallergenic bedding through my travel agent as I am allergic to feathers. Unfortunately there were feather pillows and bedding in the room, so the request had not reached Oceania. Our cabin attendant was very apologetic and said that she would make sure everything was changed during evening turndown service, and she did. We had very positive experiences with the food on Marina. I am not a person who likes to eat with strangers, so it was nice to have no problem getting a table for two. We typically ate breakfast at the buffet on sea days, and ordered room service on port days. Every time our room service order was exactly right, nothing was ever missing, which makes a pleasant change from other cruiselines we have sailed on! We ate lunch and dinner in the main dining room most days and the food was consistently good and the service was excellent. We had wines with meals included in our fare and found there was a good selection to choose from, although by about day five they were out of the french rose. Specialty restaurants on Oceania are included, and I easily made my reservations online before we sailed. In the end we ate twice at Red Ginger, once at Jacques and once at Polo Grill. The food was outstanding in all three. We had to cancel our Toscana reservation and never got round to rebooking as we enjoyed the main dining room so much. Afternoon tea was a wonderful experience, and the scones were delicious! We bought a package of assorted spa treatments, and had two couples massages, and two solo massages. They were pricy but enjoyable. The pool area was uncrowded and we had no trouble getting a sunbed, or ten! It really was deserted. Entertainment is where I felt things went a little awry. The singers and dancers were very talented, as were the live musicians, but, and it’s a big BUT, the music was not geared to my age group at all, it was aimed at much older demographic who like music from the 40’s, 50s and 60s and want to ballroom dance. Whether it was the production show “Songs of Peggy Lee” or “Music From The Brill Building” it was music from the same era. Only the “Dancing Fool” show gave a brief nod to the 1970’s. The Orchestra, The Party Band and Claude at the Piano all seemed to have the same repertoire. How many times can you hear Moon River, Route 66, Hit The Road Jack and Fever before you want to curl up and die? The string quartet were excellent and they, fortunately were allowed to play classical music, which made a welcome change. After a few nights we gave up trying to stay up for the late night happy hour at 10:30pm so maybe we missed out on more up to date music then, I don’t know. Daytime entertainment was very low key, with trivia, needlepoint and coffee, spa lectures and a guest speaker. We have done Transatlantic crossings before so were prepared and amused ourselves with books and puzzles we had brought with us. I also spent many an hour soaking in the bathtub, reading! I have to say I was a bit dubious about how good the wi-fi would be, especially if a large number of passengers had unlimited wifi included with O Life, and also because we were crossing the Atlantic. It was in fact really good. I was even able to download ebooks from my local library in the USA when we were half way across the Atlantic! Our itinerary had three ports in mainland Spain and two in the Canary Islands. We looked at ship tours but they didn’t really have anything that looked interesting to us and very few tours under $300 per person, so we booked small group semi-private tours through Spain Day Tours instead, for around $100 per person. From Alicante we visited Guadalest, from Malaga the Alhambra in Granada, and from Cadiz the Alcazar in Seville. We travelled on comfortable new coaches and had really good english speaking guides. In Tenerife we took a tour up to the top of the volcano and it was really interesting seeing the difference between the beach level, the forest area and the lava fields. Again this was organised through Spain Day Tours, and again the guide was good but this bus wasn’t as nice as the others. Our final tour was a ship tour on the island of La Palma. It was a bit disappointing. We did a short hike around the caldera, then visited an old house with wine and tapas to taste and then a church. It was low key and a bit boring compared to our other tours. At the end of the cruise it was refreshing to not experience waiters and cabin attendants grovelling and guilting you into ranking them a 10 whether or not you felt their service deserved it. Perhaps the Marina staff knew they would be getting 10s anyway because they really had provided exceptional service. Disembarkation was really easy. We were among the last groups called and were off the ship very quickly. In conclusion, the cruise was very nice, but we were really looking forward to getting off in Miami. Marina is a lovely ship, the food is outstanding, and the crew really go out of their way to please you, but I don’t think I have found my new cruise home yet. It’s a trade off and at this point I don’t think I am ready to give up livelier entertainment and more modern music in favour of a quiet more sedate experience with better food. Perhaps in 20 years time when people my age might be their target market, I’ll try Oceania again. Read Less
1 Helpful Vote
Sail Date: December 2017
I love the Marina due to its comfort level in all aspects--stateroom, dining venues, crew and staff. I was on the inaugural sailing, and the Marina remains the same outstanding ship. I have done multiple transatlantics, but knowing ... Read More
I love the Marina due to its comfort level in all aspects--stateroom, dining venues, crew and staff. I was on the inaugural sailing, and the Marina remains the same outstanding ship. I have done multiple transatlantics, but knowing this ship and very much needing a nice relaxing trip, I chose the Marina. You cannot beat the crew and staff. They are there for every part of your trip. Boris, Restaurant Manager, runs a near perfect department as does our General Manager. The Concierge Lounge is a lovely feature, and I take advantage of having the internet available there, coffee, late afternoon snacks if you miss lunch, newspapers, and port maps. I think this Destination staff were excellent, and their program seemed to be much smoother than some in the past. I like the free laundry as this is a new feature. I bought my laundry coins when I boarded and nothing was said about having the free laundry. They did; however, refund my coins, but it would have been nice to know about In advance. Guess I don't read things carefully. Read Less
Sail Date: November 2017
Have sailed on Oceania 4 times before. Once before on Marina. Ship size is small, which is nice. Customer Service across the board is always exceptional. Quality of food on ship is always superior to other cruise lines. Water and ... Read More
Have sailed on Oceania 4 times before. Once before on Marina. Ship size is small, which is nice. Customer Service across the board is always exceptional. Quality of food on ship is always superior to other cruise lines. Water and soft drinks are inclusive. Itneraries include ports of call that other cruise ships do not visit. Their are no photographers lurking about to always want to take your picture. But you are definitely paying a premium for all of these features. On the Con side- Shore excursions purchased through the ship are extremely expensive. Passengers are often more knowledgeable about the port locations than the shore excusion staff on the ship. Ship transfers are more than double the price of other cruise lines in the same port. There are few activities available on board the ship. Ship does have a very nice libarary area, but the selection of current reading material has declined in the last few years. Read Less
2 Helpful Votes
Sail Date: November 2017
Enjoyed the cruise! Ship was in excellent shape, for the most part the staff was extremely helpful. Everything went smoothly on the cruise. A few complaints: Staff at the front desk very less than personable. Seemed to resent anyone ... Read More
Enjoyed the cruise! Ship was in excellent shape, for the most part the staff was extremely helpful. Everything went smoothly on the cruise. A few complaints: Staff at the front desk very less than personable. Seemed to resent anyone approaching them. Meet guests with a frown. Majority of the personnel were delightful, going the extra mile to please. Buffet food was warm at best. Forget the concept of hot. Forget the Oceania port tours (True of most cruise lines) Ports of call were great, with the exception of the Canary Islands. Felt too much time spent there and would have preferred an additional stop in Morocco. Entertainment was fair. The cruise lines own entertainment troupe was great, as were the flamingo dance group that was brought on board. Disappointing (to be polite) was the young singer and ‘one man band’, both of which appeared two nights each as the ‘entertainment’. All in all, this cruise with Oceania is definitely a step up from those on Princess, etc. This being stated we can see a change in Oceania since being purchased by Norwegian. Great smaller ship. Read Less
1 Helpful Vote
Sail Date: November 2017
Seeking early winter sun near home in U.K.Could have spent more time in Canary islands where it is warm rather then returning to Spanish ports where it was predictably cold - December. Enrichment program inadequate with distinct signs ... Read More
Seeking early winter sun near home in U.K.Could have spent more time in Canary islands where it is warm rather then returning to Spanish ports where it was predictably cold - December. Enrichment program inadequate with distinct signs of cost control. Port and shore excursions too expensive and the charge for airport transfer is a multiple of reliable taxi fare. Also pre or post cruise hotel costs are around double of what a comparable hotel (and sometimes the same hotel) would cost booked on line. Another criticism relates to the high cost of alcoholic drinks with an excessive 18% service charge on top. It is cheaper to buy good wine on shore and pay the $25 corkage charge to bring it in to the dining room. Overall Oceania is in danger of pricing itself out of its market slot when all charges are added on, Seabourn and other 6 star lines are now competitive On the plus side, food and general ambiance are excellent and that is what brings loyal guests back year after year Read Less
3 Helpful Votes
Sail Date: October 2017
We wanted to see Greece on this cruise. We like the food the best on this ship. We liked the specialty dining places that are included. The tours seem expensive so we did mostly private tours. The tender stops were difficult and time ... Read More
We wanted to see Greece on this cruise. We like the food the best on this ship. We liked the specialty dining places that are included. The tours seem expensive so we did mostly private tours. The tender stops were difficult and time consuming. They took so long in one port that we missed a private tour of the French Riviera that was paid for ahead of schedule. Several people got hurt on the tender transfers including my wife because of rough docks and rocking of tender boats. Greece was beautiful. The houses are all painted white. We did a private tour of Athens which was a highlight of Greece. The comedy shows were funny that they had in the evenings. We did not like the internet service since it was either slow or non working. The cabins were adequate but the jacuzzi tub takes up too much space and makes the shower and sink area too small. A double sink would be more desirable. No educational lectures on the ship. Read Less
4 Helpful Votes
Sail Date: September 2017
We were on two back-to-back cruises on the Sirena for a total of six weeks. This is the first time we have been on a ship this small and learned that you have to give to get. On the first leg of our cruise the ship was only 2/3 full, so ... Read More
We were on two back-to-back cruises on the Sirena for a total of six weeks. This is the first time we have been on a ship this small and learned that you have to give to get. On the first leg of our cruise the ship was only 2/3 full, so we were upgraded to a balcony. It was a nice size and the bed and linens were wonderful. I think Oceania has the best beds at sea. The cabin attendants were also outstanding. The first leg from Barcelona to Miami included a transatlantic. We have been on TAs before and always enjoyed them because of the many things to do. But Sirena did not seem to have many activities that appealed to us. There were two lectures a day, but that was it unless you wanted to play bridge or mah jongg or beanie bag toss. We made suggestions on the mid-cruise questionnaire that some activities would have been to have movies during the day, chats with the entertainment staff about what their experience is like, and more moderately priced wine tastings. We also tried to find other passengers to play hand and foot and samba card games. We put two notices in the card room to sign up, but they kept disappearing. Eventually they started putting puzzles in the library, but one woman would sit there all day and work the puzzle to completion. The ship can't help that lack of consideration by passengers for other passengers. We thought the food was sensational. We don't like dining in the main dining room because it takes too much time. We found the food in the Terrace buffet to be very good. The Tuscan Steak restaurant fell far short of our expectations. Wish they would return to the original steak and Italian menu. Absolutely loved Red Ginger and looked forward to each of our visits. Jacques Bistro for lunch was wonderful. On our second leg of the cruise the ship was full and we were moved to Deck 3 where we were originally booked. After being in a balcony, we thought we would hate being so low in the ship, but once we hit some rough seas, we found that we didn't notice them as much. Also, there were only 15 cabins on Deck 3 and it was very quiet and so close to Deck 4 and Deck 5 where we went on a regular basis. Don't hesitate to book on this deck. We questioned some of the times that we spent in some of the ports. In some of the bigger ports in the Amazon and Brazil there was barely time to return from a tour and the ship took off. Santarem was an example of this. We also went to Boca de Valeria which is a tiny village that only took 45 minutes to walk through. However, we spent the entire day there. The lecturers were enjoyable, but need to work on their presentation skills. One gentleman said he had been giving lectures for over 20 years, yet he read his lectures word-for-word from his PowerPoint slide like he had never seen them before. Late in the cruise were several cooking demonstrations. They were fun to watch even ifyou don't like cooking. Recipes were distributed, but they lacked the detail or accuracy in ingredients and steps to make the dish. The measurements were metric so a lot of conversion would be necessary for Americans. We went on just a few of the ship's excursions preferring to use private tours that we found on CC. We visited the Destinations desk several times to ask for more information about several cruises, and the people at the desk were very pleasant, but really had no additional information to give us. We don't think that they went on any of the excursions. I know that they don't write up the descriptions, but some details were left off what little description there was. For example, one excursion promised a ride in a dugout canoe. Since we visited during dry season in the Amazon the area where we would take the dugouts was too shallow and they substituted a 20 minute walk in the rain forest that was so muddy you slipped and slided and nearly lost your shoes. A note on the description saying that the dugout canoe portion did not take place during the dry season months would have been helpful. Would we sail Oceania again? Yes, but on one of their larger ships and certainly not on one that included a TA. Read Less
2 Helpful Votes
Sail Date: September 2017
I love Oceania Cruises but, not sure I like European beef. We sailed from Barcelona, Spain to Miami, Florida. While the cruise was good...the beef on board was way below standard. Being a meat manager...I believe the beef was either ... Read More
I love Oceania Cruises but, not sure I like European beef. We sailed from Barcelona, Spain to Miami, Florida. While the cruise was good...the beef on board was way below standard. Being a meat manager...I believe the beef was either European or US Select grade. This was based on two steak meals in the Tuscan Steakhouse and multiple occasions in the Main Dining Room and the Terrace Café. Service was great...entertainment left something to enjoy. The six Oceania singers/dancers were OK...still tailor there shows to 70s/80s folks (I am early 70s). This could be Improved...the accompanying band was great. With this said, Oceania is a good/great cruise line...but, as with other cruise lines they do over charge for beer/wine/mixed drinks. For example, if you don't buy one of there two beverages packages...there cheapest beer is $6.50 and they add an 18% gratuity on top of it. Same as they do for wine and mixed drinks...it gets expensive knowing what they have to pay for alcohol. Finally, tours and transit fees to/from the boat are way over-priced...try some web site like Viator. With all this said...I will return to Oceania. Read Less
1 Helpful Vote
Sail Date: September 2017
I agree that things have slipped a little with food since we were on the maiden voyage of the Riviera a few years ago, and I noticed that on another Oceania ship last year as well. However, the ship itself is still like-new and lovely, ... Read More
I agree that things have slipped a little with food since we were on the maiden voyage of the Riviera a few years ago, and I noticed that on another Oceania ship last year as well. However, the ship itself is still like-new and lovely, with a more understated elegance than many cruise ships. We did not notice any wear or need for updating. Oceania is not aiming to top the entertainment options of the mega-liners, but I think it has forged out an excellent niche for people who are turned off by the glitz of other lines. We particularly enjoyed Polo Grill and Toscana. The free painting lessons were fun. We used a mixture of O LIfe included tours and planning our own day tours with fellow passengers through Cruise Critic Roll Call. I see no reason to upgrade to Concierge cabins on the Riviera--the few add-ons are not worth it over a regular balcony cabin. I still think Oceania, if not as perfect as before, still beats the competition in what you get for your money, particularly if you watch the deals through some of the discounters and TravelZoo. In response to one of the reviews below, there were literally no children on our recent cruise, and we have never had more than a couple at a time. We were in 8133, and I noticed that the rooms directly below that section offer a double-sized balcony for less money--something I will remember if we schedule another Riviera cruise! Read Less
10 Helpful Votes
Sail Date: May 2017
This was our first cruise on Oceania. We chose this ship because of the itinerary, and for that reason it was excellent. At 70, we were probably about average in age, if not on the younger side - there were very few passengers under 50. ... Read More
This was our first cruise on Oceania. We chose this ship because of the itinerary, and for that reason it was excellent. At 70, we were probably about average in age, if not on the younger side - there were very few passengers under 50. Dress was generally on the casual side of "country club casual", with women better dressed than men. The ship is well presented, but some maintenance issues persist - we had to call maintenance twice to fix a noisy rattle on the balcony that spoiled our sleep, and we were locked out of our room at one point because our door lock needed to be "reprogrammed". The food quality and service was superior to other (20+) cruises we've been on and we were able to dine in the excellent specialty restaurants several extra times (our formal allotment was only four) by making same-day reservations. Food was not perfect - we sent some some dishes back to the kitchen because they were too salty, too tough or just cold. Our cabin was clean and neat, but layout was not well designed for storage. Housekeeping staff was excellent, but we had some issues - personal items left behind by a previous passenger and some stains on linens. All staff was uniformly welcoming and efficient. Shore excursions were marred by language issues and a lack of radio/audio devices - some guides were hard to understand and we just couldn't hear them in large groups and noisy areas. We found this very surprising from an upscale cruise line. One Oceania excursion was only half completed (because of a disabled participant who shouldn't have been allowed to take an "strenuous activity" excursion and held everyone back) and we were disappointed to receive only token compensation when we asked for an adjustment. We, and many other experienced cruisers, had arranged three independent excursions at both lower cost and better quality. Despite the observations listed above, we had a very enjoyable cruise, and we will likely cruise with Oceania again. Read Less
12 Helpful Votes
Sail Date: May 2017
Loved this cruise itinerary, great ports. This was our 5th cruise with Oceania, all on the Marina. We noticed food to be exceptional as always in Red Ginger and Jacques but sub-par to what we have experienced previously in Polo and ... Read More
Loved this cruise itinerary, great ports. This was our 5th cruise with Oceania, all on the Marina. We noticed food to be exceptional as always in Red Ginger and Jacques but sub-par to what we have experienced previously in Polo and Toscana. Filet steak in Polo was mediocre and Veal Entree (Piccata) in Toscana was inedible (no flavor to the meat or sauce). Very disappointed... On a positive note, all our other Dinner meals outside of our 4 Speciality were spent in the Main Dining Room and were excellent!! In fact, I think the Main Dining Room stepped up their food several notches from our past cruises. Service was outstanding in MDR and food choices were of great variety and all served flavorful and hot. Terrence Cafe was wonderful and we utilized it for Breakfast and Lunch several days but very much enjoyed the Waves Grill most mornings. Less crowded and equally as good. Pizza in Terrace was delicious and fresh. The entertainment on-board (Song & Dance Group Productions) were better then ever. Entertainment was never Oceania's strong suit but this cruise it was very good. We had a wonderful, fun CD (Nolan) and his fiancé on board who was one of the entertainers and she had a fantastic voice. Our "Biggest Disappointment" of the entire cruise was the practical total inability to use the advertised Free WIFI. If you were lucky, you might get on but forget trying to open any applications unless it was 3AM. Forget trying to get on Facebook or post pictures unless it was in the middle of the night. I am of the opinion now that O gives free wifi out to everyone as a booking perk that they have not updated their wifi capabilities/ band width or on ship equipment to manage 1250 passengers + and they need to seriously relook at this as staying connected is very important to many travelers. We have never encountered this issue on past Marina cruises but it had been 2 years since our last O cruise. Not everyone had the free internet perk back in 2015. I certainly hope this is improved as there are so many good cruising options that do not experience this issue it can seriously have a bearing on picking cruises. I hope Oceania is listening to this. Dissatisfaction with the WiFi whether in Port or at Sea was a wide-spread general complaint spoken by almost anyone on board you talked to. Wine selections were ridiculously over priced for the quality of the wine and by the time they added on 18% gratuities and VAT, it escalated a $10 quality bottle of wine to almost $80-$100 with what they charge plus taxes. We had plenty OBC to use and in many Ports opted to buy our own reasonably priced wine ashore, bring on board and pay the $25 corkage fee from our OBC. We then had a much nicer quality of wine at a reasonable price and no VAT or 18% Gratuities added to it. The SPA services were excellent, I had 2 massages with a lovely Polish woman named Paulina, she was the best I have ever had on any cruise line for massages. Hope they keep her on Marina. Our cabin was always cleaned and well maintained and our Cabin Steward polite and courteous as was everyone we spoke to for the entire 12 days. We love Oceania and have been loyal cruisers with them but I hope they pay attention to some of my not so complimentary comments and provide resolutions. Read Less
3 Helpful Votes
Sail Date: May 2017
30+ cruises on various lines, second cruise on the Marina. We chose this cruise for the itinerary and were not disappointed. Great ports of call and plenty of time in port to explore the area. Ship: The ship was very clean and well ... Read More
30+ cruises on various lines, second cruise on the Marina. We chose this cruise for the itinerary and were not disappointed. Great ports of call and plenty of time in port to explore the area. Ship: The ship was very clean and well maintained. Public areas are beautifully decorated. Embarkation and disembarking were very smooth. The ship is well laid out and is easy to get around. We never felt crowded on the ship. Food: Overall, we felt the food was not up to the same level as the first cruise but the food in the Polo Grill was much better than before. We never ate in the main dining room as several friends told us it was painfully slow. The food in Red Ginger and Polo Grill was excellent! The food in Toscana was good. Both the food quality and service was down in the Terrace Cafe with two exceptions. The service and food at the grilling station and the pasta station was always excellent. The selections available for salads was also down and one night there was no salad available at all. (we had to go the our room and order from room service) The food and service at the Waves cafe was also excellent. (outstanding burgers, Reuben and potato salad)The worst food experience was in the breakfasts delivered to our room. The eggs were some of the worst in over 30 cruises. We tried scrambled eggs and they were either runny or cooked to death. The omelets were thin and also overcooked. They looked more like folded crepes. One omelet I actually had to use a knife to saw through. We also received regular coffee about half the time despite ordering decaffeinated. The room service food ordered from the specialty restaurants was excellent Service: Food: As noted above, the service in the terrace cafe was definitely down. We noted that the service ranged from fair (lunch) to poor (dinner) on the starboard side and from very good (lunch) to good (dinner) on the port side. Twice on the starboard side we ended up changing tables for desert as our dirty dishes were never cleared. One manager (a tall Russian) was rude to my wife when she inquired about getting a salad in the terrace cafe. Service throughout the Terrace Cafe had previously been excellent. The only outstanding food service was by Wiford in the Polo Grill and by the cooks at the grill station in the Terrace Cafe. Bar: While we did not use bar service very much due to the ridiculous prices, we did find the bar staff to be friendly and helpful. Other Service: Our Butler and Room Steward were both excellent. They were friendly, helpful and very efficient. The security staff at the gangway were always very engaging and helpful. Read Less
4 Helpful Votes
Sail Date: April 2017
We wanted to find some sun and liked the itinerary detailed for this cruise. We have been on the Riviera's sister ship the Marina and knew it was exactly the same size and also had the same Speciality Dining options which we had ... Read More
We wanted to find some sun and liked the itinerary detailed for this cruise. We have been on the Riviera's sister ship the Marina and knew it was exactly the same size and also had the same Speciality Dining options which we had previously found to be excellent. Oceania arranged our flights and transport to the ship/airport. This was one of our few criticisms as rather than flying us directly from Manchester to Barcelona we were routed via Amsterdam and our return to Manchester from Athens was via Heathrow. This added hours to our journey. The ship was lovely with good public rooms. Our cabin, a grade B2 cabin was an excellent size with a bath and separate shower. The cabin was kept clean and tidy by the conscientious cabin stewards. I am always pleased to have shower gel etc in the bathroom as not all cruise ships provide these amenities. Dining was excellent in the Speciality restaurants and we particularly enjoyed Red Ginger. Dinner in the main dining room was good though the service at breakfast was rather hit and miss. We tried to attend all the evening shows though this depended on the time we were dining and the shows mainly started at 9.30pm. We enjoyed the classical pianist and the shows put on by ship's company. We didn't have much spare time to join in the onboard quizzes but they seemed to be popular. Apart from breakfast (on some days) the service was excellent. We enjoyed all the ports but 'did our own thing' as regards to excursions finding the prices for Riviera's own trips very dear. The shops had a poor selection of sizes particularly in the men's clothing. Other items such as handbags were 'overpriced' when I compared them to prices in the U.K. However we had a lovely holiday and would certainly book again if the price and itinerary suited us. Read Less
3 Helpful Votes
Sail Date: October 2016
Friends recommended oceania cruises because of the good food. The food was good, but compared to the other cruiselines where we booked balcony huts in Europe since 2010, this was by far the worst in size, also the bathroom was far too ... Read More
Friends recommended oceania cruises because of the good food. The food was good, but compared to the other cruiselines where we booked balcony huts in Europe since 2010, this was by far the worst in size, also the bathroom was far too small. The service was very good and the ship is very quiet compared to MSC, Norwegian, Costa. The food was good, but not exceptional. Dinner in the Polo restaurant was disappointing, The ship did embark in city centres, which was very convenient. The prices are ridiculous, especially prices of the wine at table and the prices of transfers. Book your own transfers! Because we did not like to be on a waiting list for dinner in the grand ding room, we went there around 9, when there was no waiting list. Therefore each night we saw only the last 10 minutes of the entertainment. The library is big, very quiet and 24/7 open. We will consider cruising again with oceania, but not with the old ships like the Nautica. Read Less
5 Helpful Votes
Sail Date: September 2016
Had another strong experience with Oceania on the Marina. We didn't notice much difference between the Riviera and the Marina, given they are only one year different. The restaurants were excellent, the staff very service-oriented. ... Read More
Had another strong experience with Oceania on the Marina. We didn't notice much difference between the Riviera and the Marina, given they are only one year different. The restaurants were excellent, the staff very service-oriented. Embarking and disembarking all went smoothly. We took one of the cooking classes, which was a lot of fun, and we learned some valuable items. The fitness room was plenty large enough and was never difficult to get equipment. The two things that could be improved upon are the entertainment and the excursions. The entertainment choices were not ideal, e.g. pianist, soprano, and the vocal talent of the cruise team wasn't that strong. While the excursions are expensive compared to what you can arrange on your own, it might be worth it if they were consistently good. But the reports were mixed, so it's not worth paying three times the price for comparable tours. Overall, the value for the money was excellent. Read Less
3 Helpful Votes
Sail Date: September 2016
Chose first for destinations, secondly because it was Oceania....previously on the Marina, and loved the ship. Cruise Director on Sirena was far superior to the one on Marina though. Meals and service in Red Ginger and Toscana were ... Read More
Chose first for destinations, secondly because it was Oceania....previously on the Marina, and loved the ship. Cruise Director on Sirena was far superior to the one on Marina though. Meals and service in Red Ginger and Toscana were very good. Too often we had to search for a seat in the Terrace. For most part service was excellent; the odd person appeared to hate their job and it showed. Wine especially was very over priced for the quality. On the regular winelist we found our go to wine at 4 times what we pay for it in Hawaii. Doesn't Oceania buy 'duty free'? cocktails at two for one still worked out to regular price for each in CDN dollars, so no bargain there. Great massage onboard; and very so so pedicure for a very very high cost. Cabin was very small; but meticulously maintained. We would go on the Marina again, but definitely not the Sirena. Read Less
3 Helpful Votes
Sail Date: August 2016
I planned this trip for my husband's birthday and did a lot of research in advance. The newly refurbished Sirena is beautifully equipped. Its layout makes sense and there are surprises tucked on every deck -music - refreshments - ... Read More
I planned this trip for my husband's birthday and did a lot of research in advance. The newly refurbished Sirena is beautifully equipped. Its layout makes sense and there are surprises tucked on every deck -music - refreshments - relaxation. There were some hiccups with communication - many of the employees speak limited English but they are efficient and friendly. Our cabin lacked nothing and we thoroughly enjoyed our room service coffee on the balcony ever morning. The food was just so - so. Not as good as expected and there were limited choices. If you want a specialty restaurant you need to book well in advance. The excursions were well done - again some problem with language skills and on one occasion we paid 3 times the normal price for a special tour that turned out to be identical to the one for the regular price. Plenty of information and access available for those wishing to go it alone on-shore. The entertainers sang their hearts out and a lot was done with limited space and resources. Lots of fun activities. Wonderful salt-water pool and large gym and spa. Relaxed environment. Nice people without the stuffiness. Read Less
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