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8 Helpful Votes
Sail Date: May 2019
I thought the itinerary was varied and interesting with a few places we had previously visited and a few we had not. Noticed a decline in service especially in Terrace Cafe plus only one fresh vegetable served almost everyday, broccoli, ... Read More
I thought the itinerary was varied and interesting with a few places we had previously visited and a few we had not. Noticed a decline in service especially in Terrace Cafe plus only one fresh vegetable served almost everyday, broccoli, cauliflower, zuchinni mixed vegetables! Almost as many supervisors in shirt and tie as server/helpers but doing very little to help! The dinner selections in the Grand Dining Room seemed of lesser quality than on prior cruises on the same ship or the Regatta. The entertainment overall seemed improved, but predominantly from the UK whereas the majority of passengers are still from the USA. Also, the afternoon Tea seemed to have fewer food choices. Both the Cruise Director and his partner and Assistant Cruise Director were both from the UK and little too flamboyant for our tastes. There were several tender ports. It seemed little attention was given to those who might not do well with stairs going down to the tender deck. Some tender operations seemed in need of a little more training in tender operation. Finally, I must say this Captain may do a good job, but was not particularly cordial to customers even dining at an adjoining table! The ABSOLUTE worst part of this cruise was the disembarkation on the final day! It was totally disorganized, no calling by color and number to disembark. a total stampede with no sign of any ship officers to thank the passengers! It was a horrible mess at too small a terminal facility for this ship too! Read Less
7 Helpful Votes
Sail Date: May 2019
We are a “retired” couple in our late 60s (most passengers were in their 60s/70s) with more than 30 cruises with different lines (Windstar, Azamara, Celebrity, Princess, Star Clippers, Norwegian, and a couple more) ; however, this was ... Read More
We are a “retired” couple in our late 60s (most passengers were in their 60s/70s) with more than 30 cruises with different lines (Windstar, Azamara, Celebrity, Princess, Star Clippers, Norwegian, and a couple more) ; however, this was our first on Oceania. Of note, there were more than a handful of children but no children’s programs. We don’t imbibe much and don’t purchase drink packages, nor do we drink wine. These would be extra charges without the O’Life package which we did not choose (booked cruise only). We upgraded to a concierge level stateroom 10 days before sailing but failed to utilize the amenities included at that level much. The sailing’s 15-day itinerary was Barcelona (overnight), Valencia, Palma de Majorca, and Palamos (Spain), Toulon (France), Monaco (overnight); Antibes (France), La Spezia (for Cinque Terre Italy), Ajaccio (Corsica), Livorrno (for Florence/Tuscany), Sorrento/Capri, Amalfi/Positano, and disembarkation at Civitavecchia (for Rome), Italy. It did not have, any sea days We booked our own air and the cruise line’s transfer from the airport (would recommend finding other transfer or a taxi as it would have been about half-price). Booked a shared van transfer for disembarkation to the airport. We arrived before 9 am, but needed to wait for other flight arrivals before being transferred to the ship. Embarkation was not available until noon ; however, concierge level access to stateroom was at 1 pm. Embarkation was smooth except for the carryon items being scanned through security taking awhile due to the quantity of new passengers arriving about the same time. Buffet lunch was available immediately. Oceania’s policy in the Terrace Café (buffet) for breakfast and lunch is that all food is served by their staff. You cannot serve yourself even a roll. There is outdoor seating there. While dinner is also available there, we eat in the dining room or at a specialty restaurant for all dinners. Specialty restaurants are by reservation only and the main dining room is available 6:30-9:30 (anytime dining). There are four specialty restaurants where only one reservation per is available to book online prior to sailing. Additional dinners in these specialty dining rooms are available to book the day of your choice of additional dining there. Early times were hard to come by; the menu was always the same in each restaurant , but the menu options varied greatly in each. Jacques served French food, Red Ginger Asian, Tuscana Italian, and Polo Grill was a Steakhouse mainly. Food was good in all; however, we felt for a luxury line touted as a superb culinary experience, it wasn’t much above average to the lines we sailed, and not superb. The Grand Dining Room did offer more of a variety than most lines’ MDR. Stateroom – Concierge room was the same as a regular veranda with a king bed (282 sq. ft including balcony), loveseat and table, desk area, and plenty of closet space and drawers The marble bathroom with plenty of storage around the sink area (plus two shelves next to the toilet) was slightly larger than most premium/luxury lines as it had a separate tub with shower head and a regular shower with glass door (albeit small). The mini-bar with soda, bottled sparkling water, and other mixers is restocked daily if you ask the room steward to keep your favorites in there, You can remove those furnished that you don’t use. The line has converted to a glass container of water which is refilled as needed. When going ashore, bottled water in plastic containers is available when disembarking. Concierge class has a key-entry lounge available 24/7 with snacks, coffee and other beverages. We had room service for breakfast twice when we had early tours which came with a tablecloth en suite. Four suite categories are available with butlers. Public rooms – Public rooms were a generous size and furnished nicely as expected on a luxury line. The ship’s singers/dancers were excellent , the caliber of a Broadway show in NYC. Some of the other entertainment was not as good, especially the magicians. The pool deck was of sufficient size with padded lounge chairs and cotton coverings. Horizons Bar at the top of the ship had good entertainment by a trio who sang a variety of musical genre; and a string quartet who played nightly in another lounge area outside the Grand Dining Room. There was table-tennis and shuffleboard, as well as putt-putt golf. The spa and fitness center were large and my massage was very good. The Sanctuary area was available to Concierge level and above guests. Casino was small and on board shopping was as expected for a luxury line. Shore Excursions – Since my husband is lacking in physical mobility (not good on hills or uneven pavement and unable to stand or walk for extended time periods), we elected to purchase 7 ship excursions in advance as there was a special 20% discount for that quantity. Overall we were disappointed in those; although they were rated correctly for difficulty, IMHO they lacked good content. This is a very subjective topic, so maybe others enjoyed them We also took a few independent excursions arranged by cruise critic roll call members and as one would expect, they were better. Service – We found the service to be good, but no staff went above and beyond IMO and the room steward was lacking a bit, in our opinion. Ports of call – We were disappointed with a few, but it may have been we were unhappy with the excursion which tainted our opinion. Much of Italy we had previously visited and were excited to return to, as well as Monaco which we felt didn’t need the overnight, although one could take an excursion out of town to utilize the extra time there. Would we choose Oceania again? Probably not as we felt they didn’t meet our expectations which were high for the culinary and luxury aspects of the line. Read Less
4 Helpful Votes
Sail Date: May 2019
We are well traveled and go to Europe quite often and have traveled to Asia. We chose this trip because of the great itinerary. From Barcelona to Rome the only disappointing stop for us was Corsica. The basics: We were on the Marina ... Read More
We are well traveled and go to Europe quite often and have traveled to Asia. We chose this trip because of the great itinerary. From Barcelona to Rome the only disappointing stop for us was Corsica. The basics: We were on the Marina in Room 9103. We liked our room but felt that it wasn't worth the money to pay for "concierge" level. The included free laundry service was nice, though. Dining: We liked the specialty restaurants, both for the food and the service. We don't particularly like cafeterias and found the buffet service was really chaotic in the mornings.. As a result, we often had breakfast in the Grand Dining Room. It was more enjoyable but service was slow. We ate there for dinner as well. Meals ranged from mediocre to quite good. The quality of service varied quite a bit here. Wine: It was overpriced. We felt that Oceania was not happy when we would order just a glass of wine rather than a bottle. And, how could our $58 bottle of wine end up costing $74?? Between required tipping and added tax we felt ripped off. I've never seen Italy add tax on wine. Oceania had no problem in doing so. Shore Excursions: What a rip off. First, I don't understand why most of the excursions were half day tours. What with drive time there is little time to actually see a place. What is the point of having a 7pm sail away when the ship brings you back at 1pm? Please, do your homework - do not take the ship's offering and do your own excursions instead. The only intended excursion we signed up for was to Girona and Figueres. It was $225 each. Because of an injury the ship's doctor ordered me to stay back and have my foot elevated. The ship refused to credit me because I had only given two days notice when I needed to have given 4 days. I sent a letter to the president of Oceania about this. He hasn't given the courtesy of a reply. Because of my injury we decided not to go to Marseilles alone and instead took the ship's tour. I knew all of the places to see. While we did see the basilica the tour guide took us to a shopping mall so we could go to a chain department store. I do not travel 5000 miles to go to a shopping mall. This excursion was quite expensive as all of Oceania's appear to be. When complaining to the excursion desk I was told that the local guides get to do whatever they want. Apparently Oceania's role is to collect the money. Barcelona: Fabulous city. We keep returning to it - easy to do on your own. Valencia: This was new to us. We loved the city - did it on our own. Monte Carlo: St Paul de Vence was a combination of train and taxi and then going back a bus and train. Quite easy to do. The next day we also took the train. Antibes: We took a train and uber to Mougins. Fabulous artsy town; then we went to Biot before taking uber back to the ship. La Spezia: We have been to Cinque Terre several times so hired a driver to take us to Lucca. The ship's excursion there would have been mostly driving. Livorno: We took a private tour to Volterra and San Gimignano with other CC people. Would we go with Oceania again? No. When the head of the company can't be bothered to reply to my letter it's time to move on and go back to land touring. Read Less
6 Helpful Votes
Sail Date: May 2019
I chose this cruise on a combination of dining expectations,itinerary and luxury. Dining experiences were limited to your five special restaurants on a 14 day cruise. That meant main dining or buffet. The dining room was pretty but ... Read More
I chose this cruise on a combination of dining expectations,itinerary and luxury. Dining experiences were limited to your five special restaurants on a 14 day cruise. That meant main dining or buffet. The dining room was pretty but slow,the buffet was good but not what I paid all the $ for. Alcohol was exorbitant with mixed drink for $12 plus 28%gratuites and VAT. Decent bottles of wine in port went for $12 that the cruise charged 30 plus 28%. The service was just ok in restaurants. While leaving buffet I asked for a glass of juice and the maitre dee said I needed a table number. At a buffet! The WiFi is terrible. Do not expect to check on upcoming ports while at sea. The IT guy told me that too many people were on it and maybe if I left my room door open I could get a better signal. Luxury? Never called for disembarking either. Just sat there for two hours in public room and noticed every one was just leaving. I really wanted this cruise to be special and looked forward to celebrating my wife and my 60th on it. Disappointed with Oceania for calling this a luxury trip. Read Less
8 Helpful Votes
Sail Date: April 2019
As repeat Regent users we thought we’d give a try to its sister company, understanding that given the larger size of Oceania vessels we would have a somewhat different experience. We had heard that the food and beverage in particular was ... Read More
As repeat Regent users we thought we’d give a try to its sister company, understanding that given the larger size of Oceania vessels we would have a somewhat different experience. We had heard that the food and beverage in particular was considered superior to Regent’s. Most emphatically that is not the case. Oceania’s larger variety does not mean better quality offerings and definitely not better service. With the exception of Toscana and Jacques, meals throughout were average. With the exception of the Illy Baristas coffee bar, the quality of coffee elsewhere is remarkably uneven and poor. Overall, the sincere, uniform warmth and attentiveness ever present in Regent’s staff is glaringly absent here. And while this is not to say that Riviera’s service is poor, it can best be described as 4-star vs the Regent’s consistent 5 stars. The experience for independent cruisers is diminished by the proliferation of groups on board Riviera. Will stay with Regent or Crystal after this failed experiment with Oceania. Read Less
Sail Date: October 2018
Many people told us about the great food and service on Oceania. The service was very good. The staff, for the most part, went out of their way to say hello and help in any way they could. This was the best part of the service. ... Read More
Many people told us about the great food and service on Oceania. The service was very good. The staff, for the most part, went out of their way to say hello and help in any way they could. This was the best part of the service. Unfortunately, the rest of the cruise was quite bland, including the food. We had one really great dinner in the steakhouse. Most of the other dinners were quite forgettable. More emphasis was put on the "presentation" instead of on the "substance". Buffet breakfast was okay, but they didn't seem to have enough servers to efficiently dish out the food during the buffet breakfast and lunch. I do have to admit that the hot cinnamon buns are incredibly addictive. Breakfast in the dining room was very good. Buffet lunches were very disappointing. We were fortunate to be off the ship for most lunches. "Tea time" was actually very nice to come back to the ship for after touring at 4:00. The string quartet music was very pleasant and the snacks were very nice. Entertainment in the evening was actually quite good. It only lasted about 45 minutes each night and this was fine, considering that we'd been touring during the day and likely had another early morning the next day. The entertainment was usually musical and humorous . Cabins were okay. We had a balcony cabin with about 215 square feet of space. Space was well used. We have been on a number of other cruise lines. This experience was not really any better overall than the others (Celebrity, Princess, Holland America, Royal Caribbean). Oceania promotes itself as an upscale cruise line. I pity the poor soul who paid full price for any of their cruises, considering they are almost always advertising 2 for 1 pricing. That practice in itself should be outlawed. This is just misleading advertising. In summary, the cruise was nice. Nothing special. Read Less
13 Helpful Votes
Sail Date: October 2018
We selected this cruise because we liked the ports of call, especially in the beginning of the cruise. We arranged all our excursions privately so I'm not sure how good the ship's excursions were. Many of the named destination ... Read More
We selected this cruise because we liked the ports of call, especially in the beginning of the cruise. We arranged all our excursions privately so I'm not sure how good the ship's excursions were. Many of the named destination cities were long drives (an hour or more) away from the actual ports where we were docked. So the advertising of e.g. Florence and Rome and the Amalfi Coast was a bit of a stretch unless you wanted to drive for several hours. It made the excursions very expensive. The ship staff was diverse, very friendly and helpful. They seemed to like their jobs. They were always deferential to the passengers. The night time entertainment was very good with a female singer( Lala) and band doing rock and contemporary hits, a female string quartet and a male pianist most nights. All were professional level entertainers. One of the scheduled lectures was on the rise of fascism in Italy and it seemed an odd and perhaps depressing choice for vacationers not on a themed historical cruise. It may have been well done, but we did not attend. The specialty restaurants were more formal and service oriented. The food was not much superior to the other offerings onboard the ship which was a disappointment. In one restaurant we were surprised at the end of dinner to be charged hundreds of dollars for wines that we thought were included in our $1520 beverage packages (per couple). We discussed this issue with managers and employees on board over several days and were offered only a token discount. Given the circumstances and "the marketing of the wines to our group" this conduct was extremely disappointing to all eight of us. We have never had this kind of issue on a cruise before and we have been cruising for many years with most of the major lines. One of the circumstances that seemed to be an issue was how many large cruise ships docked in a port the same day. Some ships were three or four times the size of the Riviera and poured thousands and thousands of passengers into cities all at once. Also, the ports can accommodate only so many ships simultaneously for portside docking. More than once we were required to disembark onto a tender and be motored back and forth to the ship, apparently because other cruise ships were docked there first. The tenders are not comfortable and not easy to navigate, even if you are not disabled. They add time to your decision to return to the ship as you wait for it to return to pick you up. In our opinion, the stops at Malta, Messina and even Santorini were somewhat disappointing. The in-port vendors were particularly persistent in Messina and wouldn't take no for an answer. The Hop on Hop off bus vendors in Malta took your fare and then allowed the place to descend into chaos without any intervention because of the huge number of people trying to squeeze onto the infrequent busses. The itinerary would improve by eliminating Messina and Malta and using the extra time in Sorrento and the small towns of the Amalfi Coast. We would not go again because of the issues regarding the ports (travel distances, overcrowding, some selections) and the absolute refusal of the senior staff to reasonably respond to our complaint re the unfair charges. Read Less
Sail Date: August 2018
Having Cruised on 5 other lines before was expecting more from a Concierge level room/experience. Selected itinerary due to fixed dates - some ports a repeat others new. Easy embarkation / disembarkation Ship layout went from well ... Read More
Having Cruised on 5 other lines before was expecting more from a Concierge level room/experience. Selected itinerary due to fixed dates - some ports a repeat others new. Easy embarkation / disembarkation Ship layout went from well thought out to just odd. Inside smoking areas where the smoke can enter the bar as no door on the smoking room? Grand bar / Martini bar have obstructed views - so no where to enjoy a sunset cocktail. due to the excessive European heat - few places to sit back and watch the view in relative comfort. Crowd was fairly well traveled bunch that would have averaged 60'ish Food: Food in all restaurants (except Red Ginger - multi Asian cuisine that was of poor quality & confused the taste-buds) was of a very high quality and the wait staff both food and wine were exceptional (again Red Ginger disappointing - chaos all round for service and with a high number few Asian staff - was mainly staffed by Europeans - everything appeared ill-thought out). Oceania may also want to move to the all-inclusive price model - and / or allow the beverage package plus wifi to be included - rather than having to keep adding costs to an already expensive offering. Wifi - shockingly slow and only 1 device per room when majority of occupancy is 2? Would I cruise again - maybe - if the itinerary was right, certainly if the smaller ships had completed their refurbishments & reviews were positive - hoping that the larger ships will also get a refresh to match that of Viking (remains my preferred line). Read Less
10 Helpful Votes
Sail Date: June 2018
We went on this cruise because of the Sonoma wineries' " wine cruise". The Riviera was elegant with impeccable service from all restaurants and cabin sttendants. Receptionists seemed cold and management not responsive. Only ... Read More
We went on this cruise because of the Sonoma wineries' " wine cruise". The Riviera was elegant with impeccable service from all restaurants and cabin sttendants. Receptionists seemed cold and management not responsive. Only Toscana and Jacque's were excellent. Grand Dining Room and Terrace were good. Red Ginger and Polo Grill were so so at best. The biggest disappointment was La Reserve, where at $165 per person but served food that was unacceptably bad. The "fancy wines" paired with dinner were uneven and did nothing to enhance the food. Had no choice but to walk out during course no.4 (out of 7), could not finish any plate they placed in front of me. The food was the worst compared to any other dining location on the ship. What a shame. As foodies, this should never happen. Prices were high in everything, excursions, wines, cocktails, etc. would not recommend Oceania to anyone who expects above average standards. Personally, would not go on another Oceania Cruise again. Read Less
Sail Date: October 2017
First getting on board, our cabin would be ready only by 3:00 pm not the case on my other cruises. Plus I have asked twice for two single beds not a King size bed with separate bed covers. The Verandah cabin 8001 situated in front of the ... Read More
First getting on board, our cabin would be ready only by 3:00 pm not the case on my other cruises. Plus I have asked twice for two single beds not a King size bed with separate bed covers. The Verandah cabin 8001 situated in front of the Ship and more expensive B1 is not worth the money. In my opinion it is more narrowed and impossible to have distance between single beds. I would not suggest this cabin to anyone, for the pounding crashes of the waves at night and the morning sound of theanchors. I have never been in a Verandah cabin so noisy. Plus sitting down on the verandah you see a wall...you have to stand up to see better. But a specialthanks to Maria for attending to our cabin always smiling and helpful. The Marina is a beautiful ship . The food in the Grand Dining was good but often warm and not very hot by the time it reaches our table. I would say Jacques Pepin was my favorite restaurant. Thank you Elizabeth Nunes (concierge), for this special evening at the Grand Dining Room. It was a delicate attention to reunite for super the minority of French guests attending this cruise. The excursions are just OK but not worth paying this much for a Bus tour. Many times we are left after a short walk with the guide on our own. My favorite was Livero Wine Tasting Varramista and Volos in Mt Pelion. Overall, I would not return for another cruise on Oceania. I think with so manycompetitive ships people can have a less overpriced vacation Read Less
15 Helpful Votes
Sail Date: May 2017
Since Norwegian took control of Oceania, the shipping company sank, the former European crew disappear, now Filipinan crew, the dress code also disappeared, pasesengers in Jeans, sportt shoes, shorts and swimwear in the Bars and ... Read More
Since Norwegian took control of Oceania, the shipping company sank, the former European crew disappear, now Filipinan crew, the dress code also disappeared, pasesengers in Jeans, sportt shoes, shorts and swimwear in the Bars and Restaurants, definitvely completely lost its category. The quality of food also is not the same and the service is rude, scales with absurd schedules like Ibiza only a few hours in the day when life begins at night. The Shows every night starts to early, it`s impossible to catch them, Dinner is at the same hour. We can try to get on board reservation for Restaurants and it was impossible, the people in charge or reservations always said SOLD OUT, and her attitude was very angry. Only Concierges Julio and Felipe have a good attitude, always availables. Recently we did another cruise with Sliversea and the difference in quality and category is impressive, surely the next cruise will be again with Silversea. Read Less
13 Helpful Votes
Sail Date: May 2017
We loved the ship, the service was impeccable and the food was very good. I would have to say the food in the main dining was better than the specialty restaurants except for Red Ginger and Jacques which were excellent. The service on ... Read More
We loved the ship, the service was impeccable and the food was very good. I would have to say the food in the main dining was better than the specialty restaurants except for Red Ginger and Jacques which were excellent. The service on board was top notch. We were promised free unlimited internet but were never able to even get to the server and when we did it was impossible to get email and forget facebook unless you try at 3am. Oceania knows they do not have the capacity for all the guests but continue to market this feature. This was a huge disappointment and I felt fraudulent on Oceania's part. The cost of the excursions and wine onboard were insane. A $10 bottle of wine was over $70 on ship with VAT and gratuity. It felt like Oceania is trying to nickle and dime you to death. I would rather they charge a little more for the cruise and not make all the extra charges so punitive. The TV on board was terrible with almost no content of movies or shows, very noncompetitive compared to other lines. We sailed on Marina 2 years ago to Australia and the internet was usable and wine charges more reasonable. Thankfully Oceania allowed us to bring wine aboard which we did and payed the $25 corkage fee. This could have been a 5 star cruise but by trying to making a few extra bucks they soured the overall experience. If you don't have enough internet capacity don't market free internet to everyone. If you don't drink, don't care about getting online and book private excursions you would be very happy. Read Less
12 Helpful Votes
Sail Date: May 2017
We sailed Oceania 5 years ago and loved it. This time we felt something different. We found out that it was bought out by Norwegian Cruise Lines. That explains it all. When we entered the room we had to get housekeeping to come back ... Read More
We sailed Oceania 5 years ago and loved it. This time we felt something different. We found out that it was bought out by Norwegian Cruise Lines. That explains it all. When we entered the room we had to get housekeeping to come back and clean the room. The service was not consistent throughout the ship. There were some wonderful people, trying very hard to please us and there were some that were actually rude. Many times I got up to ask for water or coffee. In the main dining room, had to wait for tea, or dessert. Sometimes we were served our meals at different times. The specialty dining was good but the main dining room and the buffet food varied. The food lacked the consistency that it had before when everything was delicious. The shuttles at the port were not run well. Sometimes they only provided service every hour and if that shuttle was full, you had to wait for the next one. We took taxis from the ports. When I told someone on board the problems with late shuttles or shuttles not coming--they said it was the ports problem not theirs. Going from a dedicated Oceania customer who adored the trip 5 years ago, I will no longer travel or recommend Oceania cruises. I must say, however, that there were some lovely employees on board who tried their best but there were some that really needed to be retrained (or trained or let go). I also feel that they may have cut back on staff to save money. IT JUST WASN'T THE SAME. The buyout could be the explanation. Read Less
15 Helpful Votes
Sail Date: May 2017
After having just read the review by Shoko I feel like we shared the exact same experience! I, too, discovered that Oceania was bought out by NCL and also found out that NCL is trying to 'come up' to Oceania's high ... Read More
After having just read the review by Shoko I feel like we shared the exact same experience! I, too, discovered that Oceania was bought out by NCL and also found out that NCL is trying to 'come up' to Oceania's high standards. Well, in dong so, I often felt that Nautica was going DOWN to NCL! My husband and I were always promoting Oceania to our friends in EVERY area from service to food to the way that we were taken care of when we landed in the ports, etc. After this cruise we won't be able to do so and will have to consider whether we will take our next cruise on Oceania or pick a different line! While embarkation did go smoothly and I was greeted by our darling room attendant who was most eager to know what she could do to make sure we had everything we wanted exactly as we desired for our stay, I was amazed that something as simple as not having the Kleenex box filled in the cabin had been overlooked; Then we were to disembark it was almost as if we were to be literally thrown out as quickly as possible since items in the fridge had been disposed of the night before our departure. While most of the servers in the various dining venues went above and beyond to be charming and helpful (and I've mentioned them in my review sent directly to Oceania) there were the occasional who were close to downright rude; this would never have happened on a past Oceania cruise. For the most part the food was good and occasionally excellent but when one orders a Jacques Pepin signature dish (steak/frites) and gets an inedible piece of meat that is overcooked it makes one wonder. The final disappointment was the manner in which we were treated when it came to the ports. In the past there have always been shuttles when we didn't get off within EASY walking distance to the town/city. Here we either didn't have a shuttle (Gibralter) OR the shuttle came every hour and if it was filled you had to wait for the next one! When asked, we were told that Oceania had decided not to pay for the shuttle services! IF we were paying for an inexpensive cruise line I could understand being nickel and dimed but Oceania is NOT an inexpensive line so this seems to be a clear case of NCL thinking, yes? In conclusion, we'll consider our options for the future...something we never did before as we went directly to Oceania without a second thought. Read Less
3 Helpful Votes
Sail Date: October 2016
We have sailed Oceania 6 times and this time we were disappointed, not in the amenities or service which was outstanding. We chose a transatlantic crossing thinking there would be movies, lectures on varied topics beside the usual games ... Read More
We have sailed Oceania 6 times and this time we were disappointed, not in the amenities or service which was outstanding. We chose a transatlantic crossing thinking there would be movies, lectures on varied topics beside the usual games and such. All we got was 5 days of the same games and the usual banal nonsense. We played bridge but the instructors were not thrilling. The shows are what we expected as all cruise ships give you the same old, same old. We were fortunate to hear a wonderful classical pianist and a very funny comic/magician. In its favour was that the staff was outstanding. The dining room was wonderful as were the specialty restaurants. The wait staff was top notch as was the front hostess. This is a refurbished ship and everything was new and fresh but it is exactly like its sister ships in look and layout. We like Oceania because it's a ship for grown ups but grown ups needed more mental stimulation for 6 days at sea. Read Less
3 Helpful Votes
Sail Date: October 2016
I chose this ship and this cruise for the following reasons; a) My partner and I are pass cruisers with this line. b) we had completed six weeks in Europe and this was the perfect way to return to US. c) ship newly ... Read More
I chose this ship and this cruise for the following reasons; a) My partner and I are pass cruisers with this line. b) we had completed six weeks in Europe and this was the perfect way to return to US. c) ship newly refurbished. Embarkation for us was early and wonderful. Cabin was ready before expected. Cabin, Category A1 was nothing special. It was clean and well finished off. Our outside veranda was roomy, however the floor drain was clogged for the entire trip. This rendered the deck not so usable. The food was beautiful and not anything to complain about in both the specialty restaurants and main dining room. The Terrace Cafe however was disappointing and congested. Tables were too close, isles were too small, servers were not helpful and spook and understood limited English. We had the unfortunate event to go to Hospital which was the most expensive thing I did while on the ship. Two batches of pills, for 10 days, were over $550.00USD which was not disclosed prior. My efforts to speak with ship officers about the high price went no where. Having had just completed a 30 day cruise on Sirena's sister-ship, Nautica, We also sailed on a 30 day cruise on Marina and thought that Sirena's refurbishment was short changed and not worthy of a repeat visit. Read Less
Sail Date: September 2016
Chose this trip because of itinerary and good experience we had on prior Oceania cruises. With the funds spent to refurbish this ship, we expected more. We found no WOW factor anywhere. Having recently traveled on the Marina, we ... Read More
Chose this trip because of itinerary and good experience we had on prior Oceania cruises. With the funds spent to refurbish this ship, we expected more. We found no WOW factor anywhere. Having recently traveled on the Marina, we found the food here to be disappointing. We found several of our shore excursion guides less than satisfactory -- some did not keep group together, some lacked good English. Excursion in Funchal touted an embroidery factory where we would see process of making the beautiful Madeira table clothes, etc. Instead we were taken to a shop to purchase expensive merchandise. Restaurants -- Tuscan Steak excellent, Red Ginger very good, Jacques Bistro lunches very good, Terrace good, Grand Dining Room disappointing on more than one occasion. We often felt more motion on this ship, even in calm waters. Special entertainers were very good, the Sirena sextet of singers and dancers was same old/same old. Overall assessment -- disappointing. Read Less
22 Helpful Votes
Sail Date: August 2016
We booked this cruise as a result of an excellent previous Oceania cruise (on Riviera) and corporate publicity for their 'new' ship. I will endeavour to be honest and truthful with regard to my comments and facts. The company ... Read More
We booked this cruise as a result of an excellent previous Oceania cruise (on Riviera) and corporate publicity for their 'new' ship. I will endeavour to be honest and truthful with regard to my comments and facts. The company Oceania (now owned by Norwegian Cruise Lines NCL) recently purchased this ship from Princess Cruise Lines where it had two names, Tahitian Princess and Ocean Princess. Built in 1999 it first sailed under the Renaissance flag. Oceania advertised a multimillion dollar refurbishment but this may well be somewhat of an exaggeration. When first boarding one is confronted with some very new decor in the public area and care has apparently been taken to ensure a good first impression. However, when you arrive in your penthouse suite, and my comments can only be on that type of accommodation, what a disappointment. It was blatantly obvious that, apart from the bathroom, no major work had been undertaken. The built-in furniture had not been replaced, badly fitting cupboard doors and drawers, a mini television tucked away in a difficult to view but moveable position. This was on a concealed bracket within a cupboard and if you forgot to return it within the cupboard when retiring, it was a certainty that if you got up in the night, one could have sustained personal damage. Cabin and balcony chairs, together with the vary small tables would appear to have been replaced as had the carpet and curtains. The refrigerator and safe appeared to be original. This was a very poor example of a Penthouse suite and it is most interesting that, if comparing it to the sister ship Ocean Princess, that cruise line call that level as Mini-Suites, which is a more truthful description. Both have an area of 322 sq.ft and even the suite numbers are the same. On talking to other guests, all had the same view about the 'refurbishment'. As one person said, a lick of paint and new carpet seemed to be the order of day. The vast majority of staff were excellent, given the pressures they were under. The entertainment was somewhat less then average and there would appear to be a strong need for a replacement cruise director. The food was very good, although there were some issues with undercooked lobster and overcooked steaks. In line with most cruise lines these days, shortage of staff in the Grand Dining Room did not allow time for any conversation with the waiters. The splash pool had not been changed from original, very, very small, no chance of swimming unless you were the only one there. Bar staff were great and the selection of drinks was good but very expensive. If you like a drink, take the premium drinks package, it will save you a lot of money. In conclusion we were very disappointed with this ship and, would we sail on it again, never, never, never. We feel as if we have been totally misled by the Oceania publicity and wonder if this has anything to do with the takeover by NCL who do not do luxury cruising. Our next cruise is with Regent, also now owned by NCL and it will be interesting to make a comparison. I would suggest the reader looks up the details of the Sun Princess on Princess Cruises as this is a sister ship of Sirena when built and comparisons can be made. Read Less
4 Helpful Votes
Sail Date: July 2016
The Sirena was the new addition to the fleet and having sailed on all the others we thought we would like to be on it's inaugural voyage. We took the section from Barcelona to Le Havre, 21 days. The SIrena is another of the old ... Read More
The Sirena was the new addition to the fleet and having sailed on all the others we thought we would like to be on it's inaugural voyage. We took the section from Barcelona to Le Havre, 21 days. The SIrena is another of the old Renaissance ships. It was sold twice before Oceania purchased it last year and "refurbished" it. We expected something new and different, we got something old and the same. Nothing really wrong with that, but it was EXACTLY the same as the other sister ships, down to the same pictures on the walls! They did renovate the suites and higher priced staterooms but everything else was the same. The main reason we wanted this ship was that they included Red Ginger as one of the specialty dining rooms. Unfortunately they tried to combine the Polo Grill with Toscana and failed. It was neither a steak house nor an Italian restaurant. They lost a lot of the key menu items from both venues and missed. The decor of both were terrific, the service great as always but lacking in identity. Red Ginger had all the menu items but on the larger ships they always offered a special. They said that because of the smaller kitchen they couldn't do it on the Sirena. The Main Dining room was superb as always. We had booked the cruise as a 21 day cruise. It actually was a "Back-to-Back" which we didn't find out about until we reached Lisbon. The downside was that the magician was on two nighrts before we reached Lisbon and then two more nights after we left. Also the production numbers that the Staff put on, they were great BTW, were repeated. We have been on longer cruises and never had that happen. We would check on any other B2B's before booking. Our cabin had some mechanical problems. The AC control didn't work. We had AC but it was freezing. The toilet didn't flush properly and the shower water temperature control was set to cool water. It took 3 days of complaining to get all the items repaired. We really love Oceania, have already booked another cruise for next year but I don't think we would revisit the Sirena unless they really do a lot of work on it. Read Less
6 Helpful Votes
Sail Date: July 2016
to see Spain coast and Morocco. We came one day early to make sure catching the cruise. it seemed a bad idea staying in it assigned hotel Barcelona Hilton, not only charged double for 2 persons in one room, but had very poor ... Read More
to see Spain coast and Morocco. We came one day early to make sure catching the cruise. it seemed a bad idea staying in it assigned hotel Barcelona Hilton, not only charged double for 2 persons in one room, but had very poor service. Coming after a red eye flight from Atlanta around 10 AM, the front desk lady refused to let us check in early to get some sleep but let the same flight crews to check -in right way. Luckily Oceania personnel intervened to let us get in at 12 noon to catch lost sleep for two 70+ and 80+ old guys. Once on board the next day, we were treated well and the food and service were very well. After the cruise, we have found how to use the shipboard credit not before, may be next time if you have. The specialty restaurant reservations were not possible to have before 9 PM, so we had gave up with none during the trip. About the excursion to Casablanca we expect ed highly, but after arriving, only learned that the locals were closed everything after Ramadan and some Holiday not before. Well, you don't always get what you paid for. Read Less
23 Helpful Votes
Sail Date: June 2016
"The Finest Cuisine at Sea"? Well, there's the Aral Sea. The menu read, "Duck a la Orange." How Oceania could then offer up slender morsels of duck breast, with a side sauce, is a mystery; unless, perhaps, the ... Read More
"The Finest Cuisine at Sea"? Well, there's the Aral Sea. The menu read, "Duck a la Orange." How Oceania could then offer up slender morsels of duck breast, with a side sauce, is a mystery; unless, perhaps, the chef was trading on his experience preparing MRE's for the "Beau Geste" set. The Polo Grill menu read, "Our USDA Prime beef comes from the very finest Black Angus cattle...We dry age the beef for a minimum of 28 days, imparting a buttery taste and meltingly tender texture." Maybe it was dry aged in the catacombs, for a slightly longer period. My filet mignon was the toughest and tasteless piece of meat I've had in years. The diner on my right needed surgical skills to remove the fat from his rib eye. The diner on my left complained that his veal was egregiously over-cooked. Toscana? The appetizer was heralded as "Hand Rolled Potato Dumplings in a Creamy Pesto Sauce." "Dumpling" was a misnomer. The alleged "dumpling" was the size of a pea. It couldn't have been rolled by "hand," or by any other part of the anatomy. The pesto sauce was noisome. If it had been served to Mussolini, we could have avoided war on at least one front. The Dover Sole should have stayed there. It emerged from a serving tray awash with a yellowish fluid. The food at Jacques was nondescript. Ironically, we have a Jacques Pepin's cookbook at home. Everything we make from it, is splendid. One of the five diners complained that his lobster lacked flavor; indeed, he suspected it not be fresh. Another diner returned her meat dish. The restaurant would have a brief longevity on land. The buffet at the Terrace Cafe was OK; think of your favorite diner, down a notch, or two. It's the sort of food the best student in the Home Economics class would produce, with the "Joy Of Cooking" volume by his, or her, side. It's unclear how anyone could describe Oceania food as superb. Perhaps, they spent their childhood at Schrafft's. The cabin was very comfortable. The bathroom was wonderfully utilitarian. The housekeeping personnel were excellent. Overall, crew service was good, save for the few who required remedial English lessons. Did I enjoy the cruise? Yes, very much so, despite the mediocre or sometimes, poor food. The itinerary of Barcelona-Mallorca-Marseille-Monte Carlo-Portofino-La Spezia- Livorno-Rome offered many opportunities for exploration. The one Oceania excursion I took to Genoa was marvellous. If an Oceania itinerary appeals to you, book it, eat at the buffet and have a good time. Read Less
18 Helpful Votes
Sail Date: April 2016
This was our 9th cruise on Oceania. We prefer the smaller R ships to the Marina and Riviera.This voyage was booked on board our previous cruise over a year ago and we liked the itinerary. We have been cruising with Oceania since 2008. ... Read More
This was our 9th cruise on Oceania. We prefer the smaller R ships to the Marina and Riviera.This voyage was booked on board our previous cruise over a year ago and we liked the itinerary. We have been cruising with Oceania since 2008. The Sirena was purchased from Princess and Oceania supposedly put a lot of money into her refurbishment. This was the inaugural cruise. Last minute hiccups were expected but since this wasn't a new build I felt confident that the ship would be ready and up to Oceania standards. We were in cabin 6075 which is B1 Veranda. The soft goods such as bedding and drapes were new. However, the door of the desk was hanging by one hinge. The kick plate of the closet was falling off. The wood of the furniture was marred and pieces of the veneer were off. Balcony furniture was cheap Home Depot chairs with no cushion. The updating in the bathroom consisted of recaulking. There was a raw sewage smell throughout the ship on and off in different areas. The main dining areas and public areas were all refinished and replicate the other ships. Food and service were excellent but senior management seemed non existent. The best part of the inaugural voyage was the free drinks. The WiFi seems much better on this ship then the others. We booked another short voyage with Oceania that dove tailed nicely with a river cruise we are taking in 2017 so it is apparent we still like the O product. However, this is not the same cruise line that we sailed in the earlier years. This is now a product of a large corporation and we felt the difference in many ways. The Sirena needed to stay in dry dock much longer and the refurbishment should have been much more extensive. Read Less
17 Helpful Votes
Sail Date: September 2015
I did so much research in preparation for this cruise so wanted to add detail to help others who are considering Oceana Marina. Overall, I think the trick is to work around the weaknesses of this cruise to get the best experience but for ... Read More
I did so much research in preparation for this cruise so wanted to add detail to help others who are considering Oceana Marina. Overall, I think the trick is to work around the weaknesses of this cruise to get the best experience but for the very high price tag you should not have to do that. Pros: -- Excellent itinerary with no sea days, longer days in port, a mix of exotic and sure winner stops. This was our primary consideration when choosing a cruise and Oceana delivered on this. We loved every stop and were delighted to discover new favorites like Malta. It is worth a premium to us to arrive at a new and worthwhile destination every day and to not have to rush back to the ship. --Our penthouse room was very nice. The bathroom was large and well appointed, very like the bathroom of a nice hotel plus a large walk in closet that made the room very comfortable. The bed was literally the most comfortable bed I have every slept in away from home. The room was not huge nor was the balcony as large as most upgraded room balconies but roomy enough for great comfort, I really would not have wanted or needed more space. There was a mini fridge which was stocked daily but no one ever asked what we wanted stocked as was advertised. --Butler service and housekeeping was generally very good except that a bottle of opened wine from the last guest was left in our mini fridge which gives you a creepy feeling about how well the room was cleaned. However other than that the room was very clean, the housekeeping staff very friendly and accommodating as was the Butler service. We did ask our Butler to get us an extra reservation two nights in specialty restaurants and he was able to get us an individual table one night and a shared table on another night. --No photo taking, art shows, constant announcements, pressure to constantly buy drinks you see on the mid tier ships. Cons: --Food! Would you believe it? We selected this cruise in large part and were willing to pay the premium price (almost double Azamara Club) because it was reputed to have the best food at sea. I would consider my husband and I foodies, however we are fine with simple freshly prepared food too. Bottom line is you would get better food by taking a Celebrity Cruise at half the price and paying the fee to eat in speciality restaurants every night which on Celebrity or Royal Caribbean are generally better than Oceana specialty restaurants (maybe paying the upgrade keeps the service and food at a higher level). The main dining room on Marina is pretty awful and on our ten day cruise we were only allowed to eat in specialty restaurants half the nights despite our expensive room. As an example, I ordered a strip steak in the main dining room which as about 3/4 of an inch thick and tough; literally a normal restaurant strip steak cut lengthwise in half. A lobster dish was tough, tasteless and overcooked. On one night, no one at our table liked their food and most of it was simply left uneaten. There is nothing special at all about the food in the main restaurant, no nice touches. The service is however far better than in most specialty restaurants. The Terrace cafe is always an option for self serve food but I was so surprised at how not special breakfast was. Omelettes were just like on a mid level cruise, tiny minced veggies and very thin omelettes-- again for the price and food reputation I would have expected large fluffy omelettes with nice big chunks of veggies and an impressive selection of fillings. The canadian bacon and ham were only available on one station so you had to stand in line twice just to get omelette and meat, but the quality of the canadian bacon and ham was very poor and they were sitting in hot water so not at all crispy and freshly grilled. Even on mid tier ships I'm used to fresh carved ham for breakfast. Never any turkey or chicken sausage. Again, nothing at all special about breakfast unlike a river cruise where there is always a fun special made before your eyes or fillings that change daily. You can also eat dinner on the Terrace of the terrace cafe which is nice in terms of being able to sit outside and the food is pretty good, you can stand in line and order lobster, fish, shrimp freshly grilled. However, who wants to stand in three or four lines to get their dinner? One line for salad, sit and eat, then get a couple of appetizers sit and eat, then wait fifteen minutes in line for your grilled food. Also, the service on the Terrace was the worst of all restaurants. They flatly refused to leave a pot of coffee on the table at Breakfast when I asked, but also did not come around enough to refill my cup. Several times my husband or I had to get up and ask someone to bring more coffee and there was no self serve. If you came to breakfast toward the end of the time, they would not reset the nice tables on the rail with the best views but tried to force you to eat at the tables that were already set which were closer to the wall and not as nice view wise. This was just lazy and focused on their own convenience rather than the wishes of the customer. Whoever manages the Terrace Cafe should be replaced. --Specialty Restaurants were a particular disappointment. We ate at Red Ginger twice and mediocre would be a kindness. The famed sea bass was overly sweet and mushy both times I ordered it, the menu was very limited and pretty much like any mid level asian restaurant with curries, etc. A shrimp appetizer was definitely not made with fresh shrimp and was small, plus you could only taste the very sweet sauce. This must have gone downhill recently from what I have read. Literally there were few protein choices on the menu and everything was over cooked and overly sauced. Service at Polo was the worst, they were so overcrowded. This was a problem consistently, the specialty restaurants were severely overbooked so service was scattered and food quality suffered. At polo I ordered french onion soup which came at room temperature. I asked if I could have a hotter bowl. What I got back was no much hotter but the bread was completely soggy and the cheese not nice and melted and in fact was not the appropriate cheese for this type of soup. Definitely a soup that had been sitting around for a while and was not freshly prepared. No apology at all for bringing tepid soup. My side of mushrooms was equally as shockingly bad. It seemed unlikely they were fresh, they were severely overcooked tiny pieces of white button mushrooms that I would guess had certainly not been cooked that night. I would compare this to a specialty restaurant on Celebrity or Royal Caribbean where if you order a side of mushrooms you receive a just roasted pan of mixed wild mushrooms with fresh herbs. Tuscana was more mixed in terms of quality. The first time we tried it, it was fine. We got a nice bread basket, a crab cake starter and a decent veal chop plus charming service. The second time however, it was so crowded that when our table was not immediately ready to order the waiter left in bad humor and did not show up again for 45 minutes until we sent someone to find him. My veal chop was so tough I literally could not cut it with the steak knife provided. The one gem of the restaurants in terms of both service and food was Jaques and I hope they take that restaurant manager and put him or her in charge of all food service on the ship. This was exactly what we expected from the amazing fresh bread basket, to the thoughtful well paced service to absolutely wonderful, freshly prepared, top quality food in terms of cut of meats and technique which did not cover up with sauces as they did in the other restaurants. Unfortunately we did not try this until the last night or I would have begged to eat there every night. --Tea service? This is just weird. They serve high tea with string quartet every day at 4:00. The string quartet is the only decent music you will ever hear on the ship. The waiters are in tuxedos and come around with big silver carts. The sandwiches are good as are the sweets-- in fact the only time at any meal you will get quality dessert. The scones are not quite real cream scones but not bad. However, the entire effect is ruined and made comic by the fact that they give you one low end grocery store quality tea bag and you have to put the bag in your pot of hot water. It is the same tea they serve at breakfast with very few varieties to choose from. Of course loose leaf is what you expect at a high tea especially with all the formal appearance and at a minimum maybe a high end mesh tea bag or a hand tied tea bag, etc. This entire setup for a Twinnings green tea bag? It just feels silly. Wine-- shockingly low end selections at crazy high prices plus automatic 18% tip. We started out by paying over $100 a night for a $20 bottle of wine but ended up following the advice of many on this forum to buy decent bottles on shore and simply pay the $25 corkage fee. This worked out much better especially when visiting Italian wineries-- using this method we averaged about $50 a night for wine and had much higher quality. Be careful if looking at the package deal of$42 a bottle including tip if you buy 7 bottles-- some of those bottles included are literally $7 bottles of wine. Note that we buy a lot of wine on cruise ships and have never had trouble with the markup but this was just so off the charts in terms of quality vs. price. Entertainment-- the absolute worst imaginable. Really bad production numbers with young people who can generally stay in tune but don't actually have voices you would want to listen to. For two nights there was a pitchy soprano and for two nights an old school, not funny comedian who might be at home in the Catskills thirty years ago. A big topic of conversation on the ship was laughing at how bad the entertainment was and talking about walking out on it. Seriously, whomever is in charge has no ear for music or understanding of entertainment in general. Excursions-- by now I'm sure you know to avoid the ship provided excursions at all costs. They are grossly overpriced and terribly crowded but also tend to be short and see very little. It was very easy to use tripadvisor to choose my own vendors and then get on cruise critic roll call to find others traveling on my own ship to fill 6-8 seats. Or many providers also simply send a van to ships so you just have to add your name to their shared tours. So small, high quality tours with greater variety for half the price of being on an overcrowded bus where you will be following a guide with a megaphone holding a number. I can't tell you how many times we were departing a small town we had to ourselves just to see 5 or 6 busses and hundreds of Oceana people pour out. They never seemed happy. Tenders: I deliberately picked an itinerary where we were mostly docked, but the one tender we had was awful in terms of process and organization. No one could tell you how long it would take. You had to go to the main theater and no one helped you figure out what was going on. You could ask and were then told where to take a seat and you would be called in order. You could not leave or get a ticket and come back at a specific time. So on a beautiful morning we spent well over an hour sitting like cattle with a bunch of annoyed passengers. Anyone on a company sponsored tour went first, then the rest of us (never mind that we had paid a premium price for our room). On the way back no one was monitoring the many rude passengers who flagrantly cut in line so they would not have to wait for another tender. How simple it would be to come up with a better process where you would be called five minutes before your tender. Even just better communication would have helped. If the ship arrives at X, then allow X time to get ashore. Bottom Line: we had a great time due to the itinerary, the friends we had networked with prior to departure on cruise critic and a very nice ship/ room. However, we paid over $1,200 a day for two and in no way received enough value for that money. The ships excursions, wine, food and entertainment were substandard even compared to mid range ships costing half as much. We could have booked luxury rooms with amazing food plus paid for land transportation between destinations for this money. We were obligated to plan all our own tours and buy our own wine due to poor quality options on Oceana. I would not do Oceana again unless I bought it last minute at half price. To Oceana and Competition: Guess what? There is a huge market for luxury cruises for the 45-70 age group who want excellent, unusual itineraries that you are missing out on. We can't tolerate the old school entertainment or the veneer of good food or tea service without the actual quality and we are not going on huge bus tours to be walked around like sheep. Also, we do the research and compare prices and quality so the days of crazy mark ups are over. Come up with a new model that works for the new generation of cruisers because I don't think there is one out there right now. Read Less
4 Helpful Votes
Sail Date: September 2015
Overall experience Only good - for the price we paid I felt that the cruise was average. The ship is elegant, but very dark. Food standards are good but not what you read on the reviews. Room We went concierge class which ... Read More
Overall experience Only good - for the price we paid I felt that the cruise was average. The ship is elegant, but very dark. Food standards are good but not what you read on the reviews. Room We went concierge class which on reflection isn't really worth the extra. A bottle of bubbles on arrival which was average, and access to lounge which is tiny. Canyon ranch deck is good, but can be very windy. Bed was lovely and comfortable and the bathroom more than adequate. Staff were great. Considering we had a lot of movement on this cruise the sleep was still good Food Best restaurant is Red Ginger - followed by Toscana. Grand Dining was good, but nothing to rave about - The Terrace Cafe whilst well decked out, the food was average to say the least. Having been on Celebrity I have to say their experience stands out especially being able to use Blu exclusively on concierge Entertainment First night show was very good, very good singers and dancers. But then even though the show changed - their singing style didn't so it became a bit ho hum. We didn't bother going to the last night. The cruise director certainly drives you dotty with her drawl and jokes. A disappointment overall. Other entertainment onboard - string quartet - very good but again same after same each night. its all a bit Hidy Hi with bingo, trivia etc. The Bars are ok but nothing like celebrity. Horizons lounge is so huge its unwelcoming, and overnight we froze with the air conditioning. Spa Well - what an experience - gel nails and pedicure ending up costing USD 400 (thought it was $200)- with the extras she just kept doing without letting me know the price! Excursions Be careful - some were great - others were very average. We couldn't go to Cinque Terre because of the weather so they put us on a ferry to a small village which was ok, but we paid us 179 each, when the ferry was around EU20 - the guide wasn't worth the extra. Gym Excellent - great equipment Enrichment We didn't attend the cooking or art classes - they looked good though if thats what your after - we would rather visit the country Medical My husband was taken ill and the medics were great. Note however that Marina do not seem to be as strict on using the antiseptic gels, and the number of people who got bad coughs seemed rather high Overall Would I use them again - probably not - when there are options like celebrity even though they are a bigger ship - I would go with them again anytime. We never felt crowded on celebrity (nor Marina), and I thought a smaller ship may have felt different but not So do your research - it seems there are a lot of Americans that love Oceania - great for them its just not our style - plus they seem to get free air fares and extras which we didn't? Read Less
Sail Date: November 2014
Background : Well travelled senior couple. Sailed with many cruise lines including Oceania's Regatta and Insignia. Regent Seven Seas, Princess, Celebrity, Wind Star, Holland America, NCL to name a few,we also sailed with Viking River ... Read More
Background : Well travelled senior couple. Sailed with many cruise lines including Oceania's Regatta and Insignia. Regent Seven Seas, Princess, Celebrity, Wind Star, Holland America, NCL to name a few,we also sailed with Viking River Cruise. Sailed from Barcelona to Miami. Love Oceana but The Riviera was not up to standards. We had to change cabins 3 times du to noises. First cabin 7057 was noisy within the walls, move to 7055 which was worse, the noise was coming from the hall.  Engineers concluded that it was a structural problem. It would be taken care in April while the ship is in dry doc. So we had to change again # 8103 which was suitable. Embarkation was smooth. The food was ok, needs a lot of improvement . The service was friendly and courteous , The state room was well appointed. The entertainment was poor. The public rooms were well appointed. Disembarkation was a total disaster. Summary, we will think twice before sailing aboard The Riviera again.   Read Less
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