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12 Helpful Votes
Sail Date: June 2018
We were excited to travel on Oceania with our family of 5 and booked 2 staterooms for my husband, myself and our three sons in a separate stateroom. We were told by our Oceania travel representative and also confirmed with Oceania's ... Read More
We were excited to travel on Oceania with our family of 5 and booked 2 staterooms for my husband, myself and our three sons in a separate stateroom. We were told by our Oceania travel representative and also confirmed with Oceania's website that there would be a Teen Club on board, a game room and a basketball / sports court on the top of the ship of which there was none of the above mentioned things for our teenage sons. There was NOTHING for my boys to do on this ship. The only game room is a casino and you must be 21 to enter. The sports court was in fact, miniature tennis (elderly sport) or shuffleboard. The food was okay at best. Red Ginger and Jacques were both very good and Toscana was above average. Polo Grill was terrible, truly terrible. The Grand Dining room was sub par as well and the Terrace Restaurant was a slightly upscale version of a Luby's cafeteria. The shore excursions were okay but one at Alicante, Spain to a beach at El Campello was terrible. We were literally dropped off a bus (after circling the block a few times) and pointed to the beach and then the bus drove away. It was supposed to be a resort beach but it was just a beach, no chairs, no umbrellas, no water sports, no bars, no nothing. We called to be picked back up and two hours later, we finally made it to a real beach to explore on our own. When we asked for a refund, we were offered 50% back only and told it was an outside company that does the excursions separate from Oceania and that is all they would refund. Unacceptable! The entertainment was all targeted to the over 75 crowd and was frankly bad. During the cruise one night, our stateroom toilet began to flush on its own and water began to pour over the top. I didn't see the drain in the floor so I was very concerned that water would begin to flow on to the carpet in our stateroom. I called the front desk and was told someone would come and take a look. After three minutes and no one coming, I called back as I was worried about the water and the receptionist literally scolded me and said "YOU CALLED ME 3 MINUTES AGO!". She was very rude. After the amount of money we spent, it was a sorely disappointing experience. I would not recommend Oceania nor will I ever travel with them again. Read Less
10 Helpful Votes
Sail Date: June 2018
We went on this cruise because of the Sonoma wineries' " wine cruise". The Riviera was elegant with impeccable service from all restaurants and cabin sttendants. Receptionists seemed cold and management not responsive. Only ... Read More
We went on this cruise because of the Sonoma wineries' " wine cruise". The Riviera was elegant with impeccable service from all restaurants and cabin sttendants. Receptionists seemed cold and management not responsive. Only Toscana and Jacque's were excellent. Grand Dining Room and Terrace were good. Red Ginger and Polo Grill were so so at best. The biggest disappointment was La Reserve, where at $165 per person but served food that was unacceptably bad. The "fancy wines" paired with dinner were uneven and did nothing to enhance the food. Had no choice but to walk out during course no.4 (out of 7), could not finish any plate they placed in front of me. The food was the worst compared to any other dining location on the ship. What a shame. As foodies, this should never happen. Prices were high in everything, excursions, wines, cocktails, etc. would not recommend Oceania to anyone who expects above average standards. Personally, would not go on another Oceania Cruise again. Read Less
5 Helpful Votes
Sail Date: June 2018
Overall best cruising experience I've ever had. Definitely got my money's worth. I was a bit concerned first with some of the negative reviews I read; but this company is top notch. Is it perfect? No, what is?....but they ... Read More
Overall best cruising experience I've ever had. Definitely got my money's worth. I was a bit concerned first with some of the negative reviews I read; but this company is top notch. Is it perfect? No, what is?....but they come pretty dam close! A few things that really stood out for me: Organization and logistics. They think of everything, when embarking, dispatching tours, etc. Being a foodie, I had read a lot about the food. Some restaurants are better than others, top of my list: Red Ginger and Jacques'. Buffet dining room for breakfast and lunch are outstanding also. Their tours are excellent. Kudos to Daria from Trumpy Tours; she was our guide in the Florence/Pisa tour. Everything is expertly done; from the library, concierge lounge, Baristas, game room, gym, Spa, private concierge sun-deck, complimentary bottled water always (this really impressed me - NCL and RCL gouge you $5 per bottle). I wish they had a cigar bar. I will definitely cruise with them again, probably Alaska. Read Less
15 Helpful Votes
Sail Date: April 2018
This was the first time going on Oceania. It was a Travelzoo deal and I thought it was a good price. I found out later that maybe it wasn't as good of a deal as I thought. Some people got upgrades and it was also their first time ... Read More
This was the first time going on Oceania. It was a Travelzoo deal and I thought it was a good price. I found out later that maybe it wasn't as good of a deal as I thought. Some people got upgrades and it was also their first time on the cruise. My travel agent (based in Vancouver) was pleasant. Sometimes, it takes a few days for her to reply. Sometimes she would request that I contact Oceania directly. When I tried that, I was told he cannot help me because the travel agent booked that. That kind of irked me a bit. I don't like being shuttled back and forth. You have to book your excursions, cooking courses, and speciality restaurants online. I found it quite annoying. Firstly, they don't tell you that there is no cost to the speciality restaurant bookings. I had to call them to find this out. There are four speciality restaurants and you are only allowed to book each restaurant ONCE. however, you may be lucky and be able to walk-in and get a seat. Most of the seating is groups which is kind of annoying. They need more two seating tables. The speciality restaurants are okay. I cannot say the food was anything to write home about. My favourite was Toscana. I didn't really care too much for Jacques. I was reading reviews after my trip. It said that "seasoned Oceania passengers know not to book excursions". Well, live and learn. They have three different pricing online and there is NO explanation to the pricing. All you get is "your pricing will be determined at the end". I found out later that if you accept the "free six excursions", it really is 3 excursions each and it only applies to the CHEAP excursions that are not necessarily "Oceania Select (OS)" or "Oceania Exclusive (OE)". you get the picture. If I knew that (because it was not explained whatsoever), I would have taken the $600 shipboard credit instead! Nevertheless, I found oceania was a bit sneaky about the pricing on excursions. The flat rate of $879 for 8 tours or more only applies to non-OE and non-OS and has other exclusions. It was also not listed on the website that you don't need to book excursions to get in the cities. Some ports are so close to the city and provide free shuttles. The free shuttles were not mentioned as an option on their website booking. Again, Oceania does not tell you how far you are from the city to make an informed decision of going with a tour or venture on your own. And the tours are not necessarily of an excellent calibre. We visited: Valencia - do NOT join a tour. go venture on your own Palma de Mallorca - we actually were out of the city and in a neighbouring town - tour wasn't bad. we did "valldemosa and soller" tour Messina, Italy - we did "Taormina and greek theatre tour". Again, tour was ok. more of a shopping trip than anything Sorrento/Capri - we went to see Pompeii. enjoyed that. Tour guide was good Rome - the port was an hour away from city, so you have no choice to pay for the ride there. If I had to do it again, I would rather they drop me in the city and go venture on your own Florence/pisa - again, port is 1.5 hours away so you have no choice but to pay for the ride there. Again, I would rather have been dropped in the city than doing a tour. Monte Carlo - we did the tour "jewels Cote D'azur". We visited three areas and enjoyed this long day. Marseilles - I would not take a tour and just take the free shuttle into the city. Staff in general are smiling, polite and nice. There were a few staff members who were sarcastic that I did not care for. It's a small boat. The passengers we met during the dinners were in general nice. However, just like everywhere you still meet some nasty personalities. The Terrace Cafe and Grill close after 2 pm to prepare for dinner. So, there's a mad rush for those individuals on a half day excursion to get back to eat. I wish they would be open longer. You can get room service, but it's hit or miss (also free). My petit filet and sushi was the most tasteless dishes I have ever had. Beware of buying alcohol. They don't tell you the prices of your drinks. My husband got a double whiskey. We were shocked to see a $48 US bill for this. The bottle itself purchased in Canada would have been 80$. Our deal was free water/softdrinks/juices - so that was good. The boat does something called "Big O Points". You have a choice. You either go on the excursions or stay on the boat the whole day to try and wrack up O points. you either get 1, 2, 3 points playing games or trivia. Let's say it is very hard trying to get these points and balancing with the excursions. to redeem, depends on the boat. Ours needed at least 20 points to get anything. And if you had a few points leftover, they don't offer you a small freebie. They just say keep for next time or give to a friend. And these O points are NOT transferable to other boats. You would have to travel on another Riveria cruise to use it, which is ridiculous. You would think they would want you to travel more on their different boats. Canyon Ranch. Do not be like me and book in advance or immediately upon boarding. I was annoyed that later on to drum up business, they started giving discounts on facials and massages. There are also no package deals. Everything was a la carte. They also didn't tell you about the free amenities - steam room, sauna, etc. Beware of the VAT. Even though it's an American boat, if you buy on the boat in Europe, you will be charged the VAT. and if you want to try and get the VAT at the Barcelona airport, you better go ONE hour ahead of your normal time. You line up to get a stamp and if you want your cash, you line up again to get the cash after you pass security. Tv shows and movies are better than celebrity, but they do a lot of re-runs and the pickings are slim by the end of the cruise. The cabins are beautiful. They are much better than Celebrity. They are also bigger. I didn't care too much for the Bulvia products. Other than the name, it's not better than any no-name brand. Read Less
5 Helpful Votes
Sail Date: April 2018
After a not so pleasant cruise with another company, we decided to try cruising one more time. We are still not the cruising type of travelers, but that has nothing to do with our experience with Oceania. Everything lived up to our ... Read More
After a not so pleasant cruise with another company, we decided to try cruising one more time. We are still not the cruising type of travelers, but that has nothing to do with our experience with Oceania. Everything lived up to our expectations of what a luxury cruise should entail. The food was delicious....especially the specialty restaurants....their Terrace Cafe always had something to entice us and we loved (when weather permitted) sitting outside to eat. Can't say enough about their wonderful staff. Our cabin was spotless. Waitstaff for the most part was stellar. Excursions were good, but we always prefer more intimate private tours. Excursions on any ship would be the same; so no complaints from us. If we were to cruise again we would definitely choose Oceania with Riviera at the top of our list. There is always something to pick at, but overall it was a 5 star experience for us. Read Less
2 Helpful Votes
Sail Date: December 2017
My sister had taken a similar repositioning cruise a year ago (Lisbon to Rio) and said it was the best (out of 50 or so cruises), the food, the service, etc. We found the food exceptional, to the point that the diet began half way through ... Read More
My sister had taken a similar repositioning cruise a year ago (Lisbon to Rio) and said it was the best (out of 50 or so cruises), the food, the service, etc. We found the food exceptional, to the point that the diet began half way through the cruise, due to our weak will power in the early half. We did cheat occasionally on the crossing portion. The added-on amenities re gratuities, land-based tours, air fare, internet etc., all made it attractive. Loved the Barista coffee efforts and afternoon tea. At first we thought oceania was too secular with no Christmas/holiday decorations, then one night the staff did a fabulous job, trees, lights, wreathes, and had a big reveal of a life size gingerbread house up and running. There was a limited Sunday service on one Sunday, and a Hanukah candle lighting effort. We have travelled Holland America and know they make an effort to have a priest on board for religious services. With 1/3 or so of the ship empty, I would think that a great PR gesture would be to bump up passengers to a higher category, e.g. one or two above their booked arrangements. How to make a customer even more loyal! I challenge the entertainment people to help all with diets and discipline, e.g have a weigh in on the first and last day with simple prizes to the smallest gainers! I'm serious!!!! Accompanying that, the fitness area should have nutrition seminars, given the age demographics of the cruisers. There may have been something but I missed it and the concern that I would be hit by a big bill, e.g. my wife came back from a $200 massage that helped! I also think that in the dining rooms, it would be so simple to ask the size of the portion requested, e.g. small, medium or large, rather than waste food. I found the library weak on layout and titles, compared to the Nautica. Luckily, we both had loaded up our tablets. Given the size of the ship, on board (crossing) activities were limited, although we did enjoy 2 of the movies and the dance groups in the Marina. I regret not using the fitness area more. I appreciated the enrichment speaker, particularly her presentation on migration to America. As a semi-retired professor/teacher, I give her full marks. On a six day crossing, so much more (e.g. 2x a day) could be given on interesting topics, e.g. Christmas traditions across the world, academic opportunities to learn re other Oceania cruises to become better informed, e.g. about Britain and Brexit, Scandinavia, the Mediterranean countries, European locations re WW1 and WW2, history of early ocean/new world crossings, e.g. the Leif Erikkson and the Vikings, and the other early explorers, Vasco de Game, Magellan and the Portuguese, Captains Cook and Vancouver. I saw where the Chinese may have been to Kenya long before Europeans. Other aspects of major crossings, the slave trade, formation of hurricanes off Cape Verde, the gulf stream, pollution of the oceans with plastics. I found the early arrival costs inhibiting, e.g. the diversion fare to come a few days earlier, and the hotels that Oceania were advertising in Barcelona, e.g. $400+ per person per night as an example. Knowing that Barcelona with its recent terrorist strike, and separation referendum has plummeted tourism, it would have been a welcome move to make early travel more inviting and welcome to the Barcelona and Catalonian economy. Following the insider news on the situation, could have reassured potential passengers of the safety. Would we do Oceania again. By all means! Hopefully my thoughts are considered seriously. Read Less
5 Helpful Votes
Sail Date: December 2017
Spain and Transatlantic on Oceania Marina We are a couple in our mid 50s and mid 60s, who were looking forward to trying something new after many years of cruising with Celebrity. We were looking for higher quality food and service than ... Read More
Spain and Transatlantic on Oceania Marina We are a couple in our mid 50s and mid 60s, who were looking forward to trying something new after many years of cruising with Celebrity. We were looking for higher quality food and service than Celebrity now offers, but also good entertainment, and some “new to us” ports, and this cruise with its Spain and Canary Island itinerary, plus a relaxing few days crossing the Atlantic sounded perfect to us. We spent four days pre-cruise in Barcelona at the Hotel 1898 which was excellent. Barcelona was uncrowded as we were out of season, so it was perfect for sightseeing. The Gaudi houses are a must-see and so is Sagrada Familia, which is a little closer to being finished than last time we saw it. We also took a private Montserrat and Cava tour with Barcelona Day Tours. There wasn’t a lot to see at Montserrat as the funicular was closed for renovation, and as it was bitterly cold we didn’t fancy any of the hikes. We did get to enjoy listening to the boys choir in the church there, and we did buy some excellent local cheese! Cava tasting at Art Cava was fun. On then to the cruise portion of our trip. We were in Concierge Class Verandah 10067, and had the O Life features of unlimited wifi, wine with lunch and dinner, and gratuities included. We are new to Oceania and had a wonderful first impression of the cruise line and the ship Marina. Check in was very quick and easy and we notice that no one was trying to sell us packages for drinks or specialty restaurants or even stopping us to take our photo. We were directed up to the buffet, which from past experience on other cruise lines has been a nightmare. Marina was much more civilised with staff serving the food for you and waiters carrying your food to the table for you. We actually enjoyed embarkation lunch this time! Marina is a smaller ship that we have been sailing on recently, but she is beautifully decorated and furnished, and spotlessly clean. We had a concierge level cabin and were very impressed with the layout, especially the marble bathroom, which had a proper bathtub with shower, as well as a separate shower cubicle. We liked the selection of Bulgari toiletries and the bath salts, and loved the abundance of soft towels that were provided. I had requested hypoallergenic bedding through my travel agent as I am allergic to feathers. Unfortunately there were feather pillows and bedding in the room, so the request had not reached Oceania. Our cabin attendant was very apologetic and said that she would make sure everything was changed during evening turndown service, and she did. We had very positive experiences with the food on Marina. I am not a person who likes to eat with strangers, so it was nice to have no problem getting a table for two. We typically ate breakfast at the buffet on sea days, and ordered room service on port days. Every time our room service order was exactly right, nothing was ever missing, which makes a pleasant change from other cruiselines we have sailed on! We ate lunch and dinner in the main dining room most days and the food was consistently good and the service was excellent. We had wines with meals included in our fare and found there was a good selection to choose from, although by about day five they were out of the french rose. Specialty restaurants on Oceania are included, and I easily made my reservations online before we sailed. In the end we ate twice at Red Ginger, once at Jacques and once at Polo Grill. The food was outstanding in all three. We had to cancel our Toscana reservation and never got round to rebooking as we enjoyed the main dining room so much. Afternoon tea was a wonderful experience, and the scones were delicious! We bought a package of assorted spa treatments, and had two couples massages, and two solo massages. They were pricy but enjoyable. The pool area was uncrowded and we had no trouble getting a sunbed, or ten! It really was deserted. Entertainment is where I felt things went a little awry. The singers and dancers were very talented, as were the live musicians, but, and it’s a big BUT, the music was not geared to my age group at all, it was aimed at much older demographic who like music from the 40’s, 50s and 60s and want to ballroom dance. Whether it was the production show “Songs of Peggy Lee” or “Music From The Brill Building” it was music from the same era. Only the “Dancing Fool” show gave a brief nod to the 1970’s. The Orchestra, The Party Band and Claude at the Piano all seemed to have the same repertoire. How many times can you hear Moon River, Route 66, Hit The Road Jack and Fever before you want to curl up and die? The string quartet were excellent and they, fortunately were allowed to play classical music, which made a welcome change. After a few nights we gave up trying to stay up for the late night happy hour at 10:30pm so maybe we missed out on more up to date music then, I don’t know. Daytime entertainment was very low key, with trivia, needlepoint and coffee, spa lectures and a guest speaker. We have done Transatlantic crossings before so were prepared and amused ourselves with books and puzzles we had brought with us. I also spent many an hour soaking in the bathtub, reading! I have to say I was a bit dubious about how good the wi-fi would be, especially if a large number of passengers had unlimited wifi included with O Life, and also because we were crossing the Atlantic. It was in fact really good. I was even able to download ebooks from my local library in the USA when we were half way across the Atlantic! Our itinerary had three ports in mainland Spain and two in the Canary Islands. We looked at ship tours but they didn’t really have anything that looked interesting to us and very few tours under $300 per person, so we booked small group semi-private tours through Spain Day Tours instead, for around $100 per person. From Alicante we visited Guadalest, from Malaga the Alhambra in Granada, and from Cadiz the Alcazar in Seville. We travelled on comfortable new coaches and had really good english speaking guides. In Tenerife we took a tour up to the top of the volcano and it was really interesting seeing the difference between the beach level, the forest area and the lava fields. Again this was organised through Spain Day Tours, and again the guide was good but this bus wasn’t as nice as the others. Our final tour was a ship tour on the island of La Palma. It was a bit disappointing. We did a short hike around the caldera, then visited an old house with wine and tapas to taste and then a church. It was low key and a bit boring compared to our other tours. At the end of the cruise it was refreshing to not experience waiters and cabin attendants grovelling and guilting you into ranking them a 10 whether or not you felt their service deserved it. Perhaps the Marina staff knew they would be getting 10s anyway because they really had provided exceptional service. Disembarkation was really easy. We were among the last groups called and were off the ship very quickly. In conclusion, the cruise was very nice, but we were really looking forward to getting off in Miami. Marina is a lovely ship, the food is outstanding, and the crew really go out of their way to please you, but I don’t think I have found my new cruise home yet. It’s a trade off and at this point I don’t think I am ready to give up livelier entertainment and more modern music in favour of a quiet more sedate experience with better food. Perhaps in 20 years time when people my age might be their target market, I’ll try Oceania again. Read Less
1 Helpful Vote
Sail Date: December 2017
I love the Marina due to its comfort level in all aspects--stateroom, dining venues, crew and staff. I was on the inaugural sailing, and the Marina remains the same outstanding ship. I have done multiple transatlantics, but knowing ... Read More
I love the Marina due to its comfort level in all aspects--stateroom, dining venues, crew and staff. I was on the inaugural sailing, and the Marina remains the same outstanding ship. I have done multiple transatlantics, but knowing this ship and very much needing a nice relaxing trip, I chose the Marina. You cannot beat the crew and staff. They are there for every part of your trip. Boris, Restaurant Manager, runs a near perfect department as does our General Manager. The Concierge Lounge is a lovely feature, and I take advantage of having the internet available there, coffee, late afternoon snacks if you miss lunch, newspapers, and port maps. I think this Destination staff were excellent, and their program seemed to be much smoother than some in the past. I like the free laundry as this is a new feature. I bought my laundry coins when I boarded and nothing was said about having the free laundry. They did; however, refund my coins, but it would have been nice to know about In advance. Guess I don't read things carefully. Read Less
1 Helpful Vote
Sail Date: December 2017
If you are a foodie, or you just like to eat, then Oceania is the cruise line for you. We've taken 26 cruises on 11 different lines, and this was by far the best food we've ever had. Even at the buffets, the quality and variety ... Read More
If you are a foodie, or you just like to eat, then Oceania is the cruise line for you. We've taken 26 cruises on 11 different lines, and this was by far the best food we've ever had. Even at the buffets, the quality and variety were superior to other lines, including luxury lines. Four speciality restaurants, all free, all with large varied menus, all lovely inviting spaces. A different menu each evening in the Main Dining Room. And the poolside grill had the best burgers and hot dogs we've ever had on sea. All food experiences were comparable to good dining on land, sometimes comparable to highly-rated on land restaurants. Come hungry and leave satisfied. The features of the cruising experience worked well: Smooth and quick embarkation and disembarkation; easy exits at ports with free shuttles into town; very good to excellent service, especially from the bar staff; the best fitness center I've ever used at sea. The Marina is an attractive ship, in very good condition, with lots of uncrowded public spaces inside and out. The ship is loaded with valuable art and at times felt like traveling in a carefully-planned gallery. We slept in a Penthouse stateroom, so we had plenty of space with the walk-in closet, full bathroom, and comfortable seating and eating areas. Stateroom service was good. Entertainment was similar to most cruise ships: Small production shows featuring pop songs and a few featured performers. Some shows were entertaining, some not so much. Your basic cruise ship fare. My only complaint has to do with the lack of activities on board. There were the usual trivia and ping pong contests, one guest lecturer, a clever country fair one day, but mostly we were left to our own devices to entertain ourselves. I expected this, after reading CC reviews, and we filled our days with reading, painting, and exercise. Oh, and I should mention that this is not a ship for those who love night life. Most guests retired early, after an early dinner, and definitely after the show. By 11:00 PM you could find only a dozen or so about. We mostly take crossings, and this was a repositioning, so it fit our needs. We made an open deposit for a future cruise and will return when we find the right itinerary, probably for a crossing. Read Less
2 Helpful Votes
Sail Date: December 2017
We have taken a number of river boat trips and cruises on Disney and Princess. This was our first Oceania cruise and we were not dissappointed.. The food and service were excellent. Oceania clearly deserves it reputation. The specailty ... Read More
We have taken a number of river boat trips and cruises on Disney and Princess. This was our first Oceania cruise and we were not dissappointed.. The food and service were excellent. Oceania clearly deserves it reputation. The specailty restaurants were outstanding. The wi-fy workedmostly well though at times it was a bit slow. The ship was only 70% full so there were not any crouds. Fellow passangers were very friendly. My only complaint was that the guides for the excursions did not use voice/ whisper boxes so it was hard to hear the guides at times. The ship was spotless. The crew was exeptionally friendly. There was plenty of space to relax and read. There was good music in the various lounges. Frankly I thought crossng the Atlantic would allow for a lot of down time to read but there were too many things to do aboard the ship.. I would definitley cruise Oceania again. Read Less
2 Helpful Votes
Sail Date: December 2017
A fabulous crossing from Barcelona to Miami. The absolute best cuisine at sea. Despite the December transAtlantic, the ocean cooperated with calm seas and mild weather. The ship, service, LaReserve, food & wine at its best! We ... Read More
A fabulous crossing from Barcelona to Miami. The absolute best cuisine at sea. Despite the December transAtlantic, the ocean cooperated with calm seas and mild weather. The ship, service, LaReserve, food & wine at its best! We enjoy sea days, having experienced 6 crossings. Marina (and sister ship) are the largest ships we ever cruise - a perfect size for us. Food quality is reliably superb. Wine selections generous by the glass - and good variety of premium wine for dinner venues. Barista's coffee bar is an early morning gathering place for cruisers. Fitness Center is busy on sea days mid-mornings; the band/orchestra played good jazz, easy listening, and dancing music. Pianist offered excellent arrangements and easy music for pre-dining cocktails. Wish we had booked a B2B and stayed on board for the next leg of the itinerary. Peaceful and beautiful relaxing cruise across the Atlantic Ocean. We'll be back! Read Less
Sail Date: November 2017
Have sailed on Oceania 4 times before. Once before on Marina. Ship size is small, which is nice. Customer Service across the board is always exceptional. Quality of food on ship is always superior to other cruise lines. Water and ... Read More
Have sailed on Oceania 4 times before. Once before on Marina. Ship size is small, which is nice. Customer Service across the board is always exceptional. Quality of food on ship is always superior to other cruise lines. Water and soft drinks are inclusive. Itneraries include ports of call that other cruise ships do not visit. Their are no photographers lurking about to always want to take your picture. But you are definitely paying a premium for all of these features. On the Con side- Shore excursions purchased through the ship are extremely expensive. Passengers are often more knowledgeable about the port locations than the shore excusion staff on the ship. Ship transfers are more than double the price of other cruise lines in the same port. There are few activities available on board the ship. Ship does have a very nice libarary area, but the selection of current reading material has declined in the last few years. Read Less
2 Helpful Votes
Sail Date: November 2017
Enjoyed the cruise! Ship was in excellent shape, for the most part the staff was extremely helpful. Everything went smoothly on the cruise. A few complaints: Staff at the front desk very less than personable. Seemed to resent anyone ... Read More
Enjoyed the cruise! Ship was in excellent shape, for the most part the staff was extremely helpful. Everything went smoothly on the cruise. A few complaints: Staff at the front desk very less than personable. Seemed to resent anyone approaching them. Meet guests with a frown. Majority of the personnel were delightful, going the extra mile to please. Buffet food was warm at best. Forget the concept of hot. Forget the Oceania port tours (True of most cruise lines) Ports of call were great, with the exception of the Canary Islands. Felt too much time spent there and would have preferred an additional stop in Morocco. Entertainment was fair. The cruise lines own entertainment troupe was great, as were the flamingo dance group that was brought on board. Disappointing (to be polite) was the young singer and ‘one man band’, both of which appeared two nights each as the ‘entertainment’. All in all, this cruise with Oceania is definitely a step up from those on Princess, etc. This being stated we can see a change in Oceania since being purchased by Norwegian. Great smaller ship. Read Less
1 Helpful Vote
Sail Date: November 2017
Seeking early winter sun near home in U.K.Could have spent more time in Canary islands where it is warm rather then returning to Spanish ports where it was predictably cold - December. Enrichment program inadequate with distinct signs ... Read More
Seeking early winter sun near home in U.K.Could have spent more time in Canary islands where it is warm rather then returning to Spanish ports where it was predictably cold - December. Enrichment program inadequate with distinct signs of cost control. Port and shore excursions too expensive and the charge for airport transfer is a multiple of reliable taxi fare. Also pre or post cruise hotel costs are around double of what a comparable hotel (and sometimes the same hotel) would cost booked on line. Another criticism relates to the high cost of alcoholic drinks with an excessive 18% service charge on top. It is cheaper to buy good wine on shore and pay the $25 corkage charge to bring it in to the dining room. Overall Oceania is in danger of pricing itself out of its market slot when all charges are added on, Seabourn and other 6 star lines are now competitive On the plus side, food and general ambiance are excellent and that is what brings loyal guests back year after year Read Less
1 Helpful Vote
Sail Date: October 2017
Our cruise was amazing and everything we were promised. We were celebrating our 25th Wedding anniversary and it was perfect for us. The ship, cabin, dining and service were 5 star. We loved our cabin - a good size, with plenty of storage ... Read More
Our cruise was amazing and everything we were promised. We were celebrating our 25th Wedding anniversary and it was perfect for us. The ship, cabin, dining and service were 5 star. We loved our cabin - a good size, with plenty of storage and a wonderful bathroom. I recommend spending the money for concierge level. We enjoyed the Canyon Ranch Spa and workout areas. The show entertainment in the theatre was just okay, but the piano bar and string quartet were very enjoyable. We only went on one Oceania excursion and it was good, but the excursions are expensive and ours was rushed...hard to get through everything in a day. With that said, we did many excursions with local companies and on our own and that worked for us. We really enjoyed the cooking class we took on the ship and dinner and La Reserve was a great experience. All of the dinner dining options were top notch...breakfast was just okay - we liked it best in the grand dining room. Internet access was not great, but it worked well enough to get us by. We are looking forward to our next cruise with Oceania. Read Less
1 Helpful Vote
Sail Date: October 2017
We chose this cruise for the itinerary, never having been on Oceania before. A very port-heavy 12 day cruise from Barcelona to Venice with only one sea day. Embarkation was seamless and very quick. Ship overall is in very good condition ... Read More
We chose this cruise for the itinerary, never having been on Oceania before. A very port-heavy 12 day cruise from Barcelona to Venice with only one sea day. Embarkation was seamless and very quick. Ship overall is in very good condition and we loved the artwork scattered about. I found minimal signs of wear. Cabin: 8071 with balcony. All was very good for our needs. But why is there a small shower and a bath with a shower? Only one Europe electrical socket above the desk. All other sockets I saw (and I did look) were USA style. We spent little time in the cabin. Food: All generally very good. A couple of desserts were a bit dry. Only had two dinners in main dining room as we loved the relaxed buffet style dinner in the Terrace cafe, especially after a day touring. All specialty restaurants were great (went to Toscana twice as we wanted to have dinner with friends on last night) but actually all food was great so we probably would not have cared which restaurants we ate at. All serving staff were extremely attentive, Entertainment started a bit flatly on the first night with a new group I think. but they improved hugely and we loved their energy. Did not see the comedians. The pianist Kyle was OK. Did not do any of the on ship day activities as we so busy every day. We did not use any of the shore excursions the ship organised. We had $600 on board credit - we thought we would be able to drink enough to spend this but with all the happy hour drinks, free drinks, some drinks in cabin, we really struggled and had to spend a lot in the shop on the last day :-)) Drink pours were fine for us - seemed to be very normal tots. Overall a great cruise. Would go on Oceania again but would definitely not do such an intensive cruise - not a relaxing holiday at all... Read Less
2 Helpful Votes
Sail Date: October 2017
I am too jetlagged to get into much detail but everything was top notch except the Internet connection and I was told there was nothing that could be done about that. The ports were varied and interesting although I would skip Palermo, ... Read More
I am too jetlagged to get into much detail but everything was top notch except the Internet connection and I was told there was nothing that could be done about that. The ports were varied and interesting although I would skip Palermo, Sicily if I had it to do over again. The place was noisy and dirty and Rick Steves said it is riddled with pickpockets. The specialty restaurants were quite good but the Grand Dining room was consistently delicious. The Terrace Cafe buffet was our go to place to eat. There were lots of choices and theye changed daily. I loved everything about the culinary class called a taste of Sicily but was deeply disappointed that the class I wanted most on Jacques Pepin's recipes was canceled. I had really been looking forward to it. I am a cook and wanted to learn some of his secrets. I would highly recommended Oceania cruise lines. The staff are extraordinary and you want for nothing. Read Less
1 Helpful Vote
Sail Date: October 2017
We have just returned from a wonderful cruise from Barcelona to Dubai, visiting Malta, Rhodes, Cyprus, Israel, Egypt, Jordan, and Oman over 21 days. This was our 10th Oceania cruise although we have cruised on other lines as well and it ... Read More
We have just returned from a wonderful cruise from Barcelona to Dubai, visiting Malta, Rhodes, Cyprus, Israel, Egypt, Jordan, and Oman over 21 days. This was our 10th Oceania cruise although we have cruised on other lines as well and it included an itinerary that was hard to beat. Sure some days were long but it also included plenty of recuperative sea days. Nautica had clearly just experienced a refresh because carpets and soft furnishings in many locations were new. We found the service very good at all venues and really enjoyed the opportunity a longer cruise gives to really settle into the cruising life. Our fellow cruisers were wonderful and having 21 days to meet so many people and share so many incredible places was fantastic. We probably prefer the larger Oceania class ships, but there is still much going for the R class ships like Nautica and the more intimate smaller ship experience, plus the itineraries they offer. It seemed a cruise popular with well travelled and experienced cruisers who knew the ropes and made good use of the specialty restaurants making it a little challenging to get extra bookings. But the food across the ship was very good and we enjoyed the Grand Dining room more than we have in the past. Entertainment was the usual Oceania fare, although the inclusion of a classical pianist for two performances was much appreciated, and a string quartet at Oceania's signature (daily) afternoon tea was delightful. The enrichment lectures were informative and we enjoyed a number of excellent wine tasting classes conducted by the Head Sommelier. My wife enjoyed bridge lessons, but that seemed like too much hard work for me. Other activities included Trivia (hotly contested), needle work, Bingo, sporting events and others. All in all a cruise I would highly recommend. Read Less
3 Helpful Votes
Sail Date: October 2017
My wife and I sailed on Nautica from Barcelona to Dubai October / November 2017 This was our 3rd time with Oceania, having already sailed on Riviera and Marina. This was our first time on one of Oceania’s smaller ships but we knew ... Read More
My wife and I sailed on Nautica from Barcelona to Dubai October / November 2017 This was our 3rd time with Oceania, having already sailed on Riviera and Marina. This was our first time on one of Oceania’s smaller ships but we knew what to expect in terms of size and layout as we had previously sailed with Azamara on Quest, which also being one of the original Renaissance ships, is the same design and layout. On balance we preferred the added intimacy of these smaller ships Standard cabins are not large but adequate and the en-suite is it has to be admitted a bit on the small side. They are however beautifully furnished with very nice bedding and toiletries From start to finish we had a great time. The ports of call were mostly very interesting, the highlights being Israel for Jerusalem, Egypt for The Temples of Karnack and Jordan for Petra, amazing The things though that make this so enjoyable were the ship’s staff, who were without exception so very friendly and helpful. We do not remember a single moment when we were not greeted with a warm smile and a hello, even when just passing the staff in one of the corridors And then there was the food. The Terrace buffet restaurant was good if not excellent, but we did enjoy taking our breakfast and lunch out on the open rear deck most days. We did actually eat here on two occasions in the evening and were quite happy with the food But it was the main restaurant and the two speciality restaurants where the ship excelled. I saw a couple of past reviews where folk complained about the food which makes me wonder what ship they were really on, have they got mixed up ? My wife and I eat regularly in some top London restaurants and on all three cruises we have done with Oceania, the food and the restaurant service compares very favourably and can only be described as excellent. In fact it is indeed like dining in a top notch restaurant every evening The main restaurant served consistently good food with excellent service. We avoided eating too early as the queue was quite long due to the theatre show times creating a rush to eat early. We preferred to eat later after a quick pre-dinner drink in Martini’s Bar so we never had a problem and basically were able to get a table straight away. This ship only has two speciality restaurants (Polo Grill & Toscana) whereas the large ships Riviera and Marina have four, Polo Grill, Toscana, Red Ginger and Jacques. Hence we were delighted that Nautica’s main restaurant menu often featured some of our favourite dishes that we had previously enjoyed while on our earlier cruises on both Riviera and Marina. For example, the fantastic Miso Glazed Sea Bass we had enjoyed in Red Ginger We had three superb meals in the Polo Grill, the Rack of Lamb was my favourite, while Toscana was also memorable. Four times we ate here and I have to say for me the Veal Chop with Porcini was just so, so good, I had to have it again, three times in fact ! Also well worth the cost is the Prestige drinks package if you like a glass of wine or two and may be a Martini before or a Cognac after dinner. An excellent range and again the bar staff were so very friendly Our fellow guests were mainly very friendly and interesting so we struck up a few friendships with several couples which made for many a convivial evening If we have any issues with Oceania it’s the cost of the ship’s shore excursions, they can be very expensive Apart from that, we had a fabulous holiday Read Less
4 Helpful Votes
Sail Date: October 2017
1-We dined at the main dining room the 2nd night and had a terrible caesar salad and tough duck. The next day I went to the services desk on the 5th deck and told them. They said that they would have someone call me. I never received one. ... Read More
1-We dined at the main dining room the 2nd night and had a terrible caesar salad and tough duck. The next day I went to the services desk on the 5th deck and told them. They said that they would have someone call me. I never received one. 2- Cigar smoke was blowing onto the chairs along side the pool from the smoking area. I moved as did several others one of whom said that they had been on the Marina before and had complained. 3-The meals in the specialty restaurants and main dining room were no more than average. The best meals I had were in the Terrace Cafe except that many times there were no tomatoes in the salad area. 4-A few weeks before the cruise I received a call from Keith in what I think they call their Special or Concierge Services in their Miami office. In the next few weeks I called him 2X about a problem,left him a voice mail but never received a return call. There were a few other problems that should not have happened on a ship of this caliber that charges more per day than most ships.A few days before departure my wife and I wrote comments and placed them in the comment box. A few times we were reminded to fill the comment slips out;this was a waste of time as we still have not heard back from them. I wil now sail on other lines that are less expensive and probably have all around better services and food. Read Less
Sail Date: October 2017
First getting on board, our cabin would be ready only by 3:00 pm not the case on my other cruises. Plus I have asked twice for two single beds not a King size bed with separate bed covers. The Verandah cabin 8001 situated in front of the ... Read More
First getting on board, our cabin would be ready only by 3:00 pm not the case on my other cruises. Plus I have asked twice for two single beds not a King size bed with separate bed covers. The Verandah cabin 8001 situated in front of the Ship and more expensive B1 is not worth the money. In my opinion it is more narrowed and impossible to have distance between single beds. I would not suggest this cabin to anyone, for the pounding crashes of the waves at night and the morning sound of theanchors. I have never been in a Verandah cabin so noisy. Plus sitting down on the verandah you see a wall...you have to stand up to see better. But a specialthanks to Maria for attending to our cabin always smiling and helpful. The Marina is a beautiful ship . The food in the Grand Dining was good but often warm and not very hot by the time it reaches our table. I would say Jacques Pepin was my favorite restaurant. Thank you Elizabeth Nunes (concierge), for this special evening at the Grand Dining Room. It was a delicate attention to reunite for super the minority of French guests attending this cruise. The excursions are just OK but not worth paying this much for a Bus tour. Many times we are left after a short walk with the guide on our own. My favorite was Livero Wine Tasting Varramista and Volos in Mt Pelion. Overall, I would not return for another cruise on Oceania. I think with so manycompetitive ships people can have a less overpriced vacation Read Less
3 Helpful Votes
Sail Date: October 2017
We wanted to see Greece on this cruise. We like the food the best on this ship. We liked the specialty dining places that are included. The tours seem expensive so we did mostly private tours. The tender stops were difficult and time ... Read More
We wanted to see Greece on this cruise. We like the food the best on this ship. We liked the specialty dining places that are included. The tours seem expensive so we did mostly private tours. The tender stops were difficult and time consuming. They took so long in one port that we missed a private tour of the French Riviera that was paid for ahead of schedule. Several people got hurt on the tender transfers including my wife because of rough docks and rocking of tender boats. Greece was beautiful. The houses are all painted white. We did a private tour of Athens which was a highlight of Greece. The comedy shows were funny that they had in the evenings. We did not like the internet service since it was either slow or non working. The cabins were adequate but the jacuzzi tub takes up too much space and makes the shower and sink area too small. A double sink would be more desirable. No educational lectures on the ship. Read Less
Sail Date: October 2017
We chose Oceania for the food and the service and it did not disappoint. The room (Penthouse) was just the right size with great amenities. The walk in closet and extra balcony room was appreciated. We ate in every specialty restaurant ... Read More
We chose Oceania for the food and the service and it did not disappoint. The room (Penthouse) was just the right size with great amenities. The walk in closet and extra balcony room was appreciated. We ate in every specialty restaurant and they were all great but Red Ginger was my favorite. We also ate in cabin frequently and used the butler service. Highly recommended for a port intensive cruise. I used the spa frequently and was never disappointed. My hair was on point thanks to Mario and my nails were beautiful. We also had a wonderful massage at the beginning. The laundry facility was fairly quick and easy to use. I enjoyed not having to give up my cappuccino each morning - they were available just about everywhere. The staff were warm and friendly throughout the ship. we found the internet (free) to be slow and time consuming so we used 3G data when near land. We did a La Reserve Dinner and it was our favorite event on board. The port disembarkations were well organized and very smooth as were the embarkations at the end of each day. We highly recommend and would absolutely sail with Oceania again. Read Less
2 Helpful Votes
Sail Date: October 2017
Absolutely incredible!!!! The room size was great as was the size of the bathroom. The Bulgari amenities are a lovely touch. You event have a choice of the scent that is placed in your room. Sirena is a lovely ship and her crew ... Read More
Absolutely incredible!!!! The room size was great as was the size of the bathroom. The Bulgari amenities are a lovely touch. You event have a choice of the scent that is placed in your room. Sirena is a lovely ship and her crew ensured that we had a perfect experience!!! We are so happy with our sailing we have rebooked with Oceania on the Marina for 2019. The ports were wonderful on this sailing except for Nassau. It would be so much nicer if we had an overnight in one of the Spanish ports or Madeira and skipped that port all together. There were 6 other ships in dock that day (4 Carnival, 1 Disney, 1 Royal Caribbean). The enrichment sessions were wonderful and we went to almost every one! Entertainment was intimate and very good. Dining is excellent. We found the food in the Terrace Cafe and Grand Dining room to be excellent. Such attention to detail by Razvan and his dining room staff as well as Chef and his team!. Read Less
4 Helpful Votes
Sail Date: September 2017
We were on two back-to-back cruises on the Sirena for a total of six weeks. This is the first time we have been on a ship this small and learned that you have to give to get. On the first leg of our cruise the ship was only 2/3 full, so ... Read More
We were on two back-to-back cruises on the Sirena for a total of six weeks. This is the first time we have been on a ship this small and learned that you have to give to get. On the first leg of our cruise the ship was only 2/3 full, so we were upgraded to a balcony. It was a nice size and the bed and linens were wonderful. I think Oceania has the best beds at sea. The cabin attendants were also outstanding. The first leg from Barcelona to Miami included a transatlantic. We have been on TAs before and always enjoyed them because of the many things to do. But Sirena did not seem to have many activities that appealed to us. There were two lectures a day, but that was it unless you wanted to play bridge or mah jongg or beanie bag toss. We made suggestions on the mid-cruise questionnaire that some activities would have been to have movies during the day, chats with the entertainment staff about what their experience is like, and more moderately priced wine tastings. We also tried to find other passengers to play hand and foot and samba card games. We put two notices in the card room to sign up, but they kept disappearing. Eventually they started putting puzzles in the library, but one woman would sit there all day and work the puzzle to completion. The ship can't help that lack of consideration by passengers for other passengers. We thought the food was sensational. We don't like dining in the main dining room because it takes too much time. We found the food in the Terrace buffet to be very good. The Tuscan Steak restaurant fell far short of our expectations. Wish they would return to the original steak and Italian menu. Absolutely loved Red Ginger and looked forward to each of our visits. Jacques Bistro for lunch was wonderful. On our second leg of the cruise the ship was full and we were moved to Deck 3 where we were originally booked. After being in a balcony, we thought we would hate being so low in the ship, but once we hit some rough seas, we found that we didn't notice them as much. Also, there were only 15 cabins on Deck 3 and it was very quiet and so close to Deck 4 and Deck 5 where we went on a regular basis. Don't hesitate to book on this deck. We questioned some of the times that we spent in some of the ports. In some of the bigger ports in the Amazon and Brazil there was barely time to return from a tour and the ship took off. Santarem was an example of this. We also went to Boca de Valeria which is a tiny village that only took 45 minutes to walk through. However, we spent the entire day there. The lecturers were enjoyable, but need to work on their presentation skills. One gentleman said he had been giving lectures for over 20 years, yet he read his lectures word-for-word from his PowerPoint slide like he had never seen them before. Late in the cruise were several cooking demonstrations. They were fun to watch even ifyou don't like cooking. Recipes were distributed, but they lacked the detail or accuracy in ingredients and steps to make the dish. The measurements were metric so a lot of conversion would be necessary for Americans. We went on just a few of the ship's excursions preferring to use private tours that we found on CC. We visited the Destinations desk several times to ask for more information about several cruises, and the people at the desk were very pleasant, but really had no additional information to give us. We don't think that they went on any of the excursions. I know that they don't write up the descriptions, but some details were left off what little description there was. For example, one excursion promised a ride in a dugout canoe. Since we visited during dry season in the Amazon the area where we would take the dugouts was too shallow and they substituted a 20 minute walk in the rain forest that was so muddy you slipped and slided and nearly lost your shoes. A note on the description saying that the dugout canoe portion did not take place during the dry season months would have been helpful. Would we sail Oceania again? Yes, but on one of their larger ships and certainly not on one that included a TA. Read Less
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