Oceania markets itself as a luxury brand, but did not meet my expectations.
Service: This is such an important part of trying to distinguish oneself from other cruise lines. Service felt unorganized, as if this is the first week on the job for many workers. Staff in the Terrace Cafe buffet needs to be trained what they are serving. I needed to cancel the reservation at Jacques (due to ...
We sailed from Hamburg (departure June 9) to Oslo (arrival July 1 2023). Right from the beginning we ralised that the atmosphere was different: not so friendly, polite and professional. This could be ascribed to the fact that this cruise, or part of it, was offered at very low, almost dumping, prices to people booking after March. Something, we learned from friends who took advantage of this ...
CD Corey is fantastic at team trivia and very kind. Very entertaining when he is on duty.
His assistant was irritating and did not know how he should do this team trivia.
Paulo (barista) and the man who makes the smoothies were very kind.
The captain was invisible and even did not join the welcome party and the repeaters party.
Why doesn’t he sail on a cargo ship?!
The ‘music’ at ...
We sailed the Amsterdam to Hamburg cruise with a few days at cruise selected pre cruise hotel. Day of sailing we waited 90 minutes after the pickup time at hotel in a small room with no seating. NO BUS NO Information. We were told the bus broke and no idea when we might be picked up but a rep would walk us on a LOVELY walk to the ship RESULT a 2 mile trek to the ship with carry two carry on bags. ...
We initially selected this cruise back in 2019, based on the itinerary especially calling into St Petersburg for 2 nights, but of course this was cancelled.
The ports were varied from great ( Stockholm, Copenhagen, Helsinki,Talinn) to average(Riga, Gdansk, due to the excursion, an hour on the bus and very limiting time and a lot of guide talk) to not so good at all- Aarhus and Kotka. Visby was ...
Chose this cruise as we like Oceania, embarkation close to home, and because of the port calls around the North Sea and part of Southern Baltic.
The first port in Faroes was cancelled to everyone’s disappointment, replaced by Invergordon. Which I really enjoyed, to my surprise. Otherwise everything went to plan and we thoroughly enjoyed the mix of other ports, particularly Stavanger and Oslo. ...
Just returned from three week cruise on Riviera. Have cruised with them before but I think they have gone downhill. Many small problems. Late for several excursion because of management issues. Three tours was cut short because of problems but we were offered no compensation. Twice we had serious tender issues and once had to be towed back to ship. Crew was good but I think there are management ...
We loved Oceania so we booked a trip from Iceland, through Greenland, Canada, and the coast, to New York. Plenty of headaches leaving and returning to the ship because of the tenders. Lots of ineptness by the staff. Plenty of "hurry up and wait." We arrived in Reykjavik at 6:30 a.m. and were taken to a hotel but first, we waited for an hour at the airport as the staff tried to find our names and ...
The price was good and the date fit our schedule. The cabins are in need of an update, but they are due for one shortly. The tv needs to be across from the bed, instead of at a weird angle. Our room attendant was very good, and we could count on him to get it right. The restaurant servers were hit and miss. Some were excellent, and some clearly did not enjoy their jobs.
The shows were pretty ...
Cruise and excursion GOT-004 12:30pm – 4:30pm in Gothenburg, Sweden, cost $179.00 per person was terrible. It was a total waste of our day which we cannot get back. We departed around 12:45 pm and arrived at our first stop Skarhamn at 2:00 pm. We were allotted 20 minutes at this stop and used the time to wait in line for a restroom. Nothing open at this stop except the one restaurant we used ...