We chose this cruise for the ports that we wished to visit. But we ended up having to cancel 3 of the ports due to the corona virus. While we understand the chiefs of the various islands deciding against our ship visiting, there was no offer of compensation for even the port taxes. Also we learned of the cancellations much earlier than was announced by the ship's captain. When we went to ...
First time on Oceania. Picked the cruise for the itinerary. We had been to New Zealand and the South Pacific before and wanted to see a few more islands. Unfortunately, coronavirus concerns by the island governments forced the ship to cancel Mare Island, Samoa, American Samoa and Huahine. No new ports were added, just longer stays in Nomnea and Papeete. Spent a couple extra days at sea, but I ...
I was worried that Oceania would ruin me for all other cruise lines. Oceania was my first luxury cruise. All previous cruises I had been on were main line cruise companies; Carnival, Celebrity, Norwegian, Princess and Royal Caribbean. Well that worry was fruitless. I would tell people I was going on Oceania some would say “Ohhh Oceania”. I thought when the vacation finally got there I would ...
I selected Oceania because I liked the cruise itinerary. Being this was my first cruise with Oceana I was pleasantly surprised how friendly and helpful the staff was during the entire cruise. The stateroom attendant, Joy, was amazing. Her name fitted her personality because she always greeted me and had a smile on her face. From the staff member scrubbing the decks to the Captain, I found ...
This was our second Oceania cruise, and we loved it as much as our first (5 years ago on the larger Riviera ship). Fantastic service from all staff members, who work exceptionally hard and yet always have smiles and positive attitudes. And they know you by name within a couple of days, which simply amazes me. We love the food, both in the Grand Dining Room and the Terrace Cafe, and they are ...
We have sailed with Oceania before, but this was our first time on their Regatta ship. We chose this cruise because of its itinerary which included ports of call in New Zealand, the west coast of Australia, Komodo Island, and ended in Bali. Most of the other cruise lines visit just the ports in New Zealand and Sydney resulting in a shorter cruise. Oceania's 24 day cruise was worth our while to ...
Looking for cruise in warmer location in the winter. Never visited NZ/AUS. Heard good things about Oceania. Liked small ship. Regatta is "Old" but we did not notice any particular defects. We had two ports cancelled due to stormy weather for safety reasons. Disappointing but beyond control of Oceania. Cost of missed tours was refunded. No mechanical problems that we were aware ...
My wife and I chose Oceania because the company had a good reputation among some of our friends, who are seasoned travelers. We had been satisfied with previous cruise lines, i.e., Crystal, but Oceania had the best travel time for us. Our excitement of seeing the Regatta from the outside gave way to gross disappointment when first taking in the so-called renovated interior. It had a very dated ...
We chose this cruise bc of Oceania's reputation for good service. But the service we got was horrible.
Every time we had to interact with someone (anyone) from guest services, the responses were invariably "what did YOU do to screw this up, valued passengers of ours?" Almost every port of call had a major mishap - either we had to miss 2 due to weather, the tender was hours late, they had the ...
We have been on about 20 cruises, but this was our first Oceana cruise. We wanted something more upscale to celebrate my wife's 70th birthday. We were extremely disappointed in the cruise.
Several weeks prior to sailing, we were offered an upgrade from a balcony to concierge cabin for $500. We took the offer - big mistake. The cabin we got was 6000, in the front of the ship. Unfortunately ...