Oceania Auckland Cruise Reviews

We chose this cruise bc of Oceania's reputation for good service. But the service we got was horrible. Every time we had to interact with someone (anyone) from guest services, the responses were invariably "what did YOU do to screw this up, valued passengers of ours?" Almost every port of call had a major mishap - either we had to miss 2 due to weather, the tender was hours late, they had the ...