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24 Oceania Amsterdam Cruise Reviews

We booked this cruise almost 2 years ago. We liked the itinerary very much, particularly the 2 days in Bordeaux and several other ports in France. We also saw that this would be a special culinary cruise with Jacques Pépin attending, so ... Read More
We booked this cruise almost 2 years ago. We liked the itinerary very much, particularly the 2 days in Bordeaux and several other ports in France. We also saw that this would be a special culinary cruise with Jacques Pépin attending, so that was of interest to us too. This was our fourth cruise with Oceania and our second in Europe with them. We have also done a number of cruises on other cruise lines, including principally HAL. This was one of the best cruises we have taken. The ports we visited on this port intensive cruise, i.e.12 different ports in 12 days, were all great with two exceptions, Brest and Ferrol - not sure why these are included in the itinerary but they allowed us some downtime. The service on the was excellent throughout. The ship is in great shape and is extremely well maintained. Everything is immaculate. We really liked our stateroom. Our cabin steward was wonderful and when we had requests she followed up on them right away. We only took in two of the evening shows but they were both very good. We didn’t go to a couple of shows because they were for an older demographic (and we are 64 and 63 years old!). We felt we were about average age for the general population on board. There were minimal activities on board during the day. Since this was a port intensive trip and during the day virtually everyone leaves the ship to visit the port or go on excursions, this wasn’t a problem for us. On the Marina the 4 o’clock high tea tradition continues and we very much enjoyed that. We made it back in time to the ship for high tea at least 3-4 times. The high tea in the Horizons lounge with beautiful views in every direction, the classical music quartet and delightful snacks - little sandwiches, pastries and scones with jam and clotted cream – is a real pleasure. Based on previous cruises with Oceania we had high expectations for the food. Overall I felt the quality of the food was very good. However, even though this was a special culinary cruise with Jacques Pépin there were very few cases where we "blown away" by dishes we tried in the MDR nor were there any special dinners in the MDR. There was a French menu night held at the Terrace Café but for some reason they did not do that in the MDR - strange. The specialty restaurants were all excellent, as usual. Breakfasts and lunches at the Terrace Café and Waves were fine. On the downside we tried the Terrace Café for dinner one night to eat outside and I had one of the worst steaks of my life there. So we didn't return to the Terrace Café for dinner after that. Also, Oceania advertised its new plant-based choices extensively so we were looking forward to trying that out. We were a little disappointed - we didn't see much difference in the number of plant based dishes on the menu as compared to previous cruises and some of these dishes we tried were not chef quality - we do better at home. We took a mixture of Oceania excursions (4) and excursions we organized on our own or with others (2). In other cases we explored on our own. Ports like Bordeaux are great for that. Also in several ports (La Rochelle, Bilbao, Ferrol) we took advantage of the free shuttle buses that Oceania provided, which took us into the heart of the city and from there we set out to explore. We found the Oceania excursions we selected were generally well organized and interesting but they are pricey - we used our O-Life option to cover the cost of 3 of the excursions. Standard complaints about the internet being very slow and spotty still apply. Hopefully they will be able to improve that next time the ship goes into dry dock for renovation. Overall our experience on this cruise was very positive and we hope to do another Oceania cruise sometime soon. Read Less
Sail Date September 2019
Wanted to go to Amsterdam and liked the ports for this cruise. Had not been to Spain or Portugal before. We spent 4 nights in Amsterdam before the cruise. Embarkation was very fast - this is our 5th cruise with Oceania and we arrived ... Read More
Wanted to go to Amsterdam and liked the ports for this cruise. Had not been to Spain or Portugal before. We spent 4 nights in Amsterdam before the cruise. Embarkation was very fast - this is our 5th cruise with Oceania and we arrived when it is usually most busy but there were more than enough people to log us in, get room cards, etc. Disembarkation was also amazing. Instead of being dumped off at the airport (we paid for the transfer at Lisbon) the representative on our bus actually escorted the entire group to the check-in counter we needed for our flight. Never had that happen before.The Delta check in people were also very tourist friendly and explained where to go for security and our gate. Have never had such great service at a foreign airport. Ship and cabin were exactly as previous cruises and the level we have come to expect for service and quality. Things I noticed since the last time on Marina - June 2017. No lunch service in the Grand Dining Room - Terrace and Waves only but the Terrace at lunch had even more options than before. Definitely have upped their game at Lunch. Waves also had an improved Juice Bar that I started using every day. Recommend the Sweet Green! Due to high seas one port was missed (Biarritz tender) but an extra day in Bilboa was taken instead - no extra day at sea. I had to take motion sickness pills 3 times on this cruise which is a record for me (we would leave a port during dinner!) but otherwise we were in port so much that the high seas were not a problem. Only went to Entertainment at night once - 9:30 is too late but it was very good. Participated in activities on ship - games led by Entertainment staff which were fun. Did not do this on previous cruises and would definitely do again. Did not participate in shore excursions as we typically research the area ourselves and explore close to the ship. Did the art classes which were great - taught by Kris Smith and she was wonderful. I learned more than previous cruise art classes. Guest lecturer was informative and funny. Jacques Pepin was also on board and attended his culinary demo - fantastic as always. Paid for Concierge room but did not use him - good thing as he did not sound too helpful to others and never once got up to help with the broken port side door - deck 9. I just read a review from 8/18 and the door was not working then, either?! Overall we had a good time, not fantastic - just good. Read Less
Sail Date September 2019
I really tried to enjoy Marina she comes with a great reputation however overall I was disappointed. 1. The decor is very dated I know she was refurbished only a couple of years ago, but why make her look so dull, old fashioned and ... Read More
I really tried to enjoy Marina she comes with a great reputation however overall I was disappointed. 1. The decor is very dated I know she was refurbished only a couple of years ago, but why make her look so dull, old fashioned and over-done? 2.The enrichment and shore information was non existent. No lectures, no on screen information just an overview in the daily news letter. Every day the local TA would be available on the ship - that's it. 3.We were hoping to dance while on the cruise but we found the band in the horizons lounge to have a repetitive repertoire with a thin sound. They also looked most of the time pretty disinterested. 4.The shuttle buses were a disaster in most ports. Long queues, long waits, lots of frustrated guests, us included. Lots of statements that the shuttle buses are provided by the local authorities and Oceania takes no responsibility. It seems to me that if Oceania advertise that their ship is visiting a locatation then they should make it their business to ensure their guests are able to get there. 5. In in room information services whilst providing next to no information about the ports spend a lot of time advertising (paid) services at the spa, the shops. 6. We went to a couple of the stage productions and they were really good. The dancing music and singing were terrific. Other nights we would walk in to see what was playing and walk out again disappointed. 7 The food was overall of a high standard in the buffet restaurant. The wines offered on the most part were very good also. 8. The coffee in Barista's is terrible.I wouldn't care so much but they make such a big deal about having proper baristas on board 9. Of the specialty restaurants we had one fabulous dinner at Red Ginger, and the second time it was average. The Polo Grill was nothing special, we had a great Italian meal In Toscano however Jacques was a real disappointment. Was that dry chicken breast with thickened mushroom sauce meant to be coq au vin? I question the (french) waiter and he agreed with me and then said: "what can I say, the chef is Canadian!" 10. The staff everywhere on this ship are terrific, friendly, nothing too much trouble 11. Internet was painfully slow (2KB a sec) and only allowed one device at a time per cabin Read Less
Sail Date September 2018
We wanted to see the Baltic and were not disappointed. We prefer the relaxed pace of river cruising, also because of the relative ease of getting into port, and the lack of sea days. This trip was as close to that as we could find on an ... Read More
We wanted to see the Baltic and were not disappointed. We prefer the relaxed pace of river cruising, also because of the relative ease of getting into port, and the lack of sea days. This trip was as close to that as we could find on an ocean cruise. There was only one sea day, all other days being in port. The ports were great. We took only the Russian tours, which were essentially forced on us by Russia’s visa policies. We liked the food, and found that it wasn’t necessary to eat in the specialty restaurants as the same food was available elsewhere. We liked our fellow passengers, and their diverse backgrounds. There were only two, minor, complaints, one being a matter of taste. One is that the coffee on board was pretty awful, a common complaint by Australians and New Zealanders like us, no doubt. The barista in charge of the only espresso machine on board needs to visit Auckland or Melbourne to learn how to use it. We didn’t like quite a lot of the ship’s decor. In some public rooms it looked like an explosion in a self-conscious interior designer’s shop. Read Less
Sail Date September 2018
This was my first, and will be my only Oceania cruise. Overall, the cruise was very disappointing, especially considering how much money we paid. The good: - The rooms were spacious with lots of storage - The food was quite ... Read More
This was my first, and will be my only Oceania cruise. Overall, the cruise was very disappointing, especially considering how much money we paid. The good: - The rooms were spacious with lots of storage - The food was quite good, especially in the speciality restaurants The bad: - We paid for a conceirge room. Big mistake. The conceirge was horrible. When asked about short excursions, he said to go to the shore excursion desk. When asked about dinner reservations, he said to go to the restaurant. He just sat at his desk on his computer ignoring all the customers. To illustrate just how poor his service was, the door to the lounge on the port side was not working. Even though his chair was less than 10 feet away he would never get up to open it. You either had to go around or rely on other passengers to open it for you. (He also never called to get it fixed. Every day he would say, "I need to call on that".) - Docking locations. Our ship primarily docked in commerical shipping areas. We saw many other ships docked at the cruise ship terminals, but not ours. In Dublin our cab driver asked why our ship was docked next to the dump! Few transports were provided into town. Is Oceania cutting corners? - Tours. The Oceania tours were crowded and over-priced. Did much better with ViaTour. - Cooking lesson. This was something I was really looking forward to. My friend and I took a class on "Cooking on Fire". It seemed that the Chef only wanted to answer questions asked by the male guests. When a male pointed out that I had a question, it was responded to in a very condescending tone, calling me "sir". (I am a woman.) Needless to say, I did not take a second cooking class. The Chef's helpers were very good. The other guests who have traveled with Oceania before said this cruise was not up to their normal standards. They were spectulating that perhaps it is because they were recently sold. A number of them said they were going to try a different cruise line for their next cruise. For me, I would be much happier in a Conceirge level room on Holland America or in a balcony room on Azamara. Read Less
Sail Date July 2018
This is the third time we been on a cruise with Oceania and had a mixed feelings about this cruise. When we booked the cruise, we selected the O-Life package which includes Economy Class Air, Gratuities, Internet Package, $400/person ... Read More
This is the third time we been on a cruise with Oceania and had a mixed feelings about this cruise. When we booked the cruise, we selected the O-Life package which includes Economy Class Air, Gratuities, Internet Package, $400/person excursions. Since that we each had $400 for the excursions and we found out that we cannot booked the excursions ahead of time. On the first day when we got on the ship, I immediately went to the Excursion Desk trying to book the excursions but unfortunately many of the popular excursions already were full. I have no choice but to get whatever was left over. This is one major drawback which I was not happy with their system. We only had dinner in the main dinning room for one night and kind of disappointed with the slow service and on top of that when a female drink waitress came to take order for the drinks, when we told her that we don't drink at all and she immediately was not happy at all and kind of gave us a bad look and left. That was another poor service which we were so disappointed from such a " luxury " cruise line. Almost every night we went back to have the buffet dinner which we enjoyed it very much because in that place which you can order the lobster tails and rib steaks all you want and they were so delicious. On the whole we enjoyed eating all our meals in the buffet style more that in the main dinning room. Most of the excursions which we booked were not too bad, most of the guides were very informative and pleasant. Norway was the best place to visit of all the Scandinavian countries which we visited. Especially the Fjords were spectacular and we highly recommend people to go to visit Norway and spend more time to learn about their cultures and we enjoyed visiting all the 7 Norwegian cities during our 14 days cruise. People there were very friendly and less crowded compare to Sweden, Denmark and Holland. One disappointing thing about the cruise was the Embarkation, when we arrived at the Pier for embarkation, we all have to wait in long lines and waited for close to an hour before we were being served. I think that the Oceania Cruise Line needs to come up with a more efficient way to speed up their Embarkation process for all the passengers. On the contrast, the Disembarkation was very efficient, short and quick to get off the boat. We saw three evening shows which were performed by the cruise entertainers and we thought that the dancing was great but the singing was not too professional. The most disappointing performance was the night where they try to put on a Broadway show........since this cruise has most of the seniors on this ship and they sang too many new Broadway show tunes that we are unfamiliar with and those songs were not popular at all. Most of the people we talked to after the show were v. disappointed with this Broadway show because of bad selection of songs. On top of that we don't think that the Cruise Director is not a very friendly guy to the guests. He hardly greeted any non-Caucasians on the cruise, we are thinking of not taking any more of the Marina till they have a new Cruise Director on board. On the whole the cabin attendants, the buffet dinning staffs, Reception staffs and also the Specialty Restaurant staffs were all have v. friendly to the guests which we were deeply appreciated their hard work. We thoroughly enjoyed our Ocean View cabin especially the bathroom is all made out of granite/marble. Read Less
Sail Date July 2018
The route to Norway, with fjords and other destinations, like Warnemunde,Copenhagen, Oslo, Skagen. All destinations were so beautiful, the weather as well.. so lucky. The Ports very welcoming, only one time we needed transport by ... Read More
The route to Norway, with fjords and other destinations, like Warnemunde,Copenhagen, Oslo, Skagen. All destinations were so beautiful, the weather as well.. so lucky. The Ports very welcoming, only one time we needed transport by bus. All the other destinations by feet to the center or other interesting places. The food, Top Class, in the main restaurant, every day NEW menu with surprising choices, sometimes difficult names, but our Waiter always could explain the details. Super. Because we are “ Europeans” we like to have slow diner, the first night we asked to have “slow “ diner, we are not in A rush... So they did... excellent. After two nights the host of the restaurant knew our names, stateroom and special wishes, like table alone, near the window. Super. All over very good and relaxing atmosphere, super Company!!! The speciality restaurants , great, pitty that in one restaurant, “ the Ginger” the sound of talking dinner guests is too loud, ofcourse they offered an other quiet place. The attention of the staf is high level. Everywere. Read Less
Sail Date July 2018
The Marina is a wonderful ship with exemplary service and dining geared toward adult travelers. We spent four pre-cruise days in Amsterdam and a week post-cruise in London. Be sure to make your own arrangements from Southampton to London ... Read More
The Marina is a wonderful ship with exemplary service and dining geared toward adult travelers. We spent four pre-cruise days in Amsterdam and a week post-cruise in London. Be sure to make your own arrangements from Southampton to London before disembarking. Taxis are available if you don’t, but are expensive. Experiencing the Banksy and Van Gogh museums, Scandinavian fjords, Oslo Sculpture Park, reindeer sausage, fish market in Bergen, everything Beatles in Liverpool, Edinburgh Castle, having tea and scones at Windsor Castle and seeing the shows ‘Everybody’s Talking About Jamie’ in London and ‘The King and I’ at The Palladium were some of the highlights. The ship excursions are somewhat overpriced so we research the ports and like to self explore. The historic significance of Irish, Scottish and English churches, catacombs, and castles I omnipresent. Westminster Abbey is a must do experience. Do not let the line/wait deter you. Embarking and disembarking is a breeze on The Marina. We’ve already booked a 180 day around-the-world cruise on the Regatta for 2020. Read Less
Sail Date July 2018
We wanted to visit Norway again & since this cruise also had some new to us ports we booked it It was round trip Amsterdam which was also a good feature for us We took the cruise only fare & booked our own Bus class ... Read More
We wanted to visit Norway again & since this cruise also had some new to us ports we booked it It was round trip Amsterdam which was also a good feature for us We took the cruise only fare & booked our own Bus class seat on Air Canada ..wonderful lie flat seats we managed to actually sleep on the flight Embarkation: We we were in a B cabin so we arrived about 1:00pm minimal line up & we were onboard quickly went to the Terrace for a quick bite to eat amazingly it was not crowded like other embarkation days when our cabins were ready we dropped off the carry on bags then went wandering back to cabin to unpack before muster Muster was quick & painless as usual some people felt the drill was not for them after Muster we headed to Horizons after dropping off our life vests we had our Cruise Critic Meet & Greet A section was roped off with a sign for CC (Thank you Dominique) We had a good turn out I would guess about 50 + people as well as the CD Peter & GM Dominique after that dinner in the Terrace with our TA & a small group of her clients & a surprise guest Mr Bob Binder & his wife were also on the cruise The cruise was very smooth sailing we did have a issue one day one of the life boats had a leak so required us to stay later in port until it was fixed we were a little late getting into the next port but at least we made it there was some doubt the night before whether we would or just have a sea day The Oceania crew came through Food was very good with some hiccups but who is perfect all the time We ate in Red Ginger it was better than the last time we tried it but it was not that good sorry but 3 strikes we are done with Red Ginger For those that say the food there is not spicy enough ..you should have had my Green Curry ..I had no feeling in my mouth for the duration of the meal Oh Well we prefer the GDR any way & we did not starve The scones at tea are still not like they used to be but better than our last cruise The weather was very nice then the heatwave caught up with us in some of the ports It was uncomfortable for me so we did not do too much in those ports ..some we had been to before Overall the cruise was very good & we booked another on onboard (which we rarely do) Read Less
Sail Date July 2018
Our second journey on Marina in three years. This one 12 days vs 26 days on earlier cruise. This itinerary was very port intensive with no at sea days. For a 12 day cruise it was very manageable. We missed one port due to poor tendering ... Read More
Our second journey on Marina in three years. This one 12 days vs 26 days on earlier cruise. This itinerary was very port intensive with no at sea days. For a 12 day cruise it was very manageable. We missed one port due to poor tendering weather conditions at Biarritz, so Bilbao had us for an extra day. The food and service was as good as our previous cruise. We tended to use the Terrace Restaurant a lot when you have a port intensive itinerary, due to the simplicity of having a meal done in a decent time period, versus longer serve time meal in the Grand Dining room. Personal choice only. Service in both Terrace and Grand Dining Room was at the usual high standard of Oceania. Of the 4 other restaurant venues, Toscana was our odds on favourite. Polo Grill is the "steak" place and didn't fail our expectations. The Oceania Shore excursions was a cut above our previous experiences, in terms of quality of itinerary and guides. This cruise had a large of handicap passengers, which seemed odd as the ports we visited were by no means handicap friendly. Cobble stone streets and hilly areas, did not seem ideal. Just an observation ! The stateroom service staff were very accommodating and although we had been in Concierge on our other trips, the level of service difference was negligible. Our balcony stateroom was comfortable and spacious for our clothes, baggage and purchase we made during the cruise. We attended a couple of Entertainment events and they were of very high quality, but the intensity of port excursions made for long days and early mornings, so we bypassed the late night opportunities . We had booked this cruise very late and with the almost at capacity situation, we had a very tough time getting decent dinner reservations. Somehow this didn't make sense as we noted that even at the early "fully booked" restaurant times, there were quite a few vacant tables in each restaurant as we peeked in. 12 days with no at-sea days is quite manageable, but beyond that, at least one rest day break should be in the plan. Happy Hour 2-1 Martini's seemed to be a bit misleading, as we found that the drink sizes offered were were about half the size of a normal drink, so didn't rush into getting there for the Happy Hour....not a deal at all! Heads up ......on this sailing from Amsterdam, meant we were subjected to Dutch tax rules throughout our journey. Not sure what it would have been from another port, but I heard that there is a difference. Read Less
Sail Date September 2017
I and my wife and 9 other friends took a cruise aboard the Oceania Marina around the Bay of Biscay. The ship’s itinerary started in Amsterdam, then to Dover in England, then Honfleur in France, then down the west coast of France, then ... Read More
I and my wife and 9 other friends took a cruise aboard the Oceania Marina around the Bay of Biscay. The ship’s itinerary started in Amsterdam, then to Dover in England, then Honfleur in France, then down the west coast of France, then the north coast of Spain, ending in Lisbon. This route is not often offered by the cruise lines, but turned out to be quite good and enjoyable. We learnt many new things. For instance, the west coast of France is mostly flat marsh land. We enjoyed the fresh mussels in the smaller ports. In the city of LaRochelle, they had created many canals to controls the marshes, so the city looks like Venice, but the scenery is all green. We took a punted boat ride in these green canals. The Bordeaux region is home to the Bordeaux wine. We visited several major wineries, including the Margaux. We saw the grapes for the cabernet sauvignon are actually quite small. We learnt that the vine tree is quite small and short, and that the older the tree the sweeter the grapes, with some of them 50 years old. We also learnt that the vineyards in the Bordeaux region in France, are never artificially irrigated. They depend purely on natural rainfall. The region is huge and flat with thousands of vineyards. The cost of the average bottle is 80 Euros, one third of the price in the USA. The ship could not dock at Biarritz because of rough seas, which is common in this region, and had to by-pass it. This was unfortunate, because the nearby town of San Sebastian is said to be very beautiful. This route is noted for having several Michelin 3-star restaurants in its path, offering lunch with 14 course tasting menus for 200 Euros per person. We tried 4 of them. We learnt that most of these 3-star restaurants are never located in the city center, but in the countryside, since they usually have a very large foot print. Some of them have their own vegetable farm, or even their own vineyard attached to the restaurant, and they make their own wine and their own herbs. In Paris, we had lunch at the Gay Savoy. In Bordeaux, we had lunch at the Pierre Ganaire. In Bilbao, Spain, we had lunch at the Azurmenti restaurant. I counted 25 chefs in the huge kitchen. In Lisbon, we had dinner at the Belconte. So, what started as a simple cruise turned into a Gastronomic Cruise. In some ways, this was unnecessary because the food on the ship was already quite good. In Porto, at the northern end of Portugal, we learnt of heavy British influence, because of the British interest in Port wine and Sherry. Some of the current owners of the large wineries are still British. We learnt that in the manufacture of Port, after the usual brewing for a few years, the brewing process is artificially stopped, killing all the yeast, and then sugar is added to give the sweet taste. Port comes in 3 types, standard red (claret), tawny (light brown), and white. Some of the barrels are enormous, bigger than a room. Exposure to air is important, with the bigger the barrel, the less the exposure. The exposure is provided through the wood of the barrel. In Lisbon, the taxis are very cheap, and the most notable is the custard cake with flaking pastry dough. Read Less
Sail Date September 2017
We have cruised with Oceania seven times so that speaks for itself how we regarded this cruise line. After visiting the Van Gogh museum and generally walking around Amsterdam we commenced our 23 days on Marina from 24 September to ... Read More
We have cruised with Oceania seven times so that speaks for itself how we regarded this cruise line. After visiting the Van Gogh museum and generally walking around Amsterdam we commenced our 23 days on Marina from 24 September to Barcelona, disembarking on 16 October. We thoroughly enjoyed the nightly entertainment and, as usual the dining experience was excellent, including the times we had breakfast in our room. Most ports of call were enjoyable with a couple offering nothing at all. Think they were just a stopping off point for Oceania's excursions. As we had to cancel a cruise on Sirena last year we decided to upgrade to a Penthouse Suite for this trip which was disappointing as it is actually only an extended Concierge level room with butler service. Definitely not worth the considerable extra cost. All was well until the very last night when I stupidly left a whole drawer full of clothes behind. We packed the night before, left our cases out for removal to the pier the next morning and flew straight home to Melbourne the same day. Upon my return home I realised so many items were missing, including items I had bought during the trip, still with their tags on as well as items bought specially for the cruise. I realised I had left them in a particular drawer in the room. I immediately contacted Customer Services in Australia by email (unable to speak to anybody on the phone) and long story short, after a fortnight of emails flying back and forth I was informed the items could not be found and the case was closed and we look forward to seeing you again on Oceania! Hmm. My question is - how could a drawer full of clothes disappear into thin air? Is this an acceptable outcome? Is this normal? Whilst onboard we were treated well by all members of staff, as was reflected in our comments on the questionnaire issued by the cruise company, but once off the ship it appears to be a different matter. To use the word disappointing is an understatement. Read Less
Sail Date September 2017
Especially Bruges, Guernsey, Bordeaux, Ferrol and Lisbon were very nice. Bruges is fabulous. Had a good lunch ashore with a special local beer 'Straffe Hendrik': delicious! In Ferrol I discovered a very good white wine: a Dao ... Read More
Especially Bruges, Guernsey, Bordeaux, Ferrol and Lisbon were very nice. Bruges is fabulous. Had a good lunch ashore with a special local beer 'Straffe Hendrik': delicious! In Ferrol I discovered a very good white wine: a Dao Passarella. We made two local excursions in Portugal which can be recommended. On board we had the best bridge TD couple in a long time: friendly and reallygood. What a difference with HAL where they are too rude, too incompetent and too old most of the time. No constant hammering here like on HAL ships, no awfull smells. Just a relaxing holiday. On a HAL shop, about 5.00 pm I get a bit hungry. Here I look forward to a very good dinner. Especially in Red Ginger and Toscane, but also in the main dining room. Coffee, orange juice and, last but not least the smoothies are very good. Sometimes Azamara has good dinners, but that's only sometimes. The cabins are about the same there, but the cruise prizes are too high. The Oceania crew is friendly and always ready to assist you when needed. Only the tendering and shuttle schedules should be improved. Read Less
Sail Date September 2016
Oceania fouled up their shore operations again. Shuttles into Bilbao from ship around lunchtime were on a 40 minute to one hour schedule. We left our stateroom with sufficient time to debark, walk to the terminal and catch a shuttle. ... Read More
Oceania fouled up their shore operations again. Shuttles into Bilbao from ship around lunchtime were on a 40 minute to one hour schedule. We left our stateroom with sufficient time to debark, walk to the terminal and catch a shuttle. We were not informed that the gangway was being moved and we were held up for about ten minutes while the gangway was shifted to to tides. We missed the shuttle by 5 minutes. Next bus . . . 40 minutes later. We love the way they handle their on-ship operations but feel that they need to greatly improve everything about ground services. The food is superb. Waves grill has delicious lobster and steak surf and turf at lunchtime. the four specialty restaurants are each well worth dining at. Service for all ship based activities is top notch. Staff is as good as one could find anywhere. Oceania needs to improve the manner in which they coordinate the transition from ship to shore. Read Less
Sail Date September 2016
We made a spur of the moment decision to go and it was one of the best last minute decisions. Our friends had already booked the cruise and because of their excitement about the cruise and it's destination ports,we went. Our ... Read More
We made a spur of the moment decision to go and it was one of the best last minute decisions. Our friends had already booked the cruise and because of their excitement about the cruise and it's destination ports,we went. Our experience started with the gracious and well trained staff that were always helpful. The accommodations were great with a lot of closet space. Our stateroom was generously sized with a veranda and a spacious bathroom. The bed was very comfortable ( best mattress ever )! Oceania is known for it's excellent cuisine and the Marina did not disappoint. We even had one of their special wine tasting dinners causing us to wish we had signed up for another one! We did dine in all of the specialty restaurants, and concluded that the Italian restaurant was tops. But, the food is so good that we really enjoyed all of the restaurants. We would definitely cruise with Oceania again. Only negative was the pricy shore excursions.The staff for the excisions ,in my opinion, should have done some homework regarding the ports as to whether or not there was construction on and around the sites, waiting time, length of time standing in line, and what was actually open. We should have done our tours privately! Read Less
Sail Date September 2016
The ship itself is well appointed and very well run. The food is VERY good....no question. There are 4 specialty restaurants on board. Red Ginger and Jacques are excellent, the Italian was ok and Polo was just ok. Our cabin was ... Read More
The ship itself is well appointed and very well run. The food is VERY good....no question. There are 4 specialty restaurants on board. Red Ginger and Jacques are excellent, the Italian was ok and Polo was just ok. Our cabin was quite comfortable...good closet and storage. Bathroom was great. Terrific storage!! Good tub. Shower stall was too short for my very tall husband, 6'5", but he could shower in tub with the hand shower. The service was so good. Our "valet" David was personable, efficient and professional. Amazing how fast and well the AM cleanup takes place. The internet service is TERRIBLE: only one of us at a time could use it, very slow, spotty reception and difficult to get on. So mush so, that a visit to the business center where the internet help is located, had 40 people on the sign up sheet, on the second day worse on the first! But, the excursions were not good, and expensive. Even worse, one excursion, the one to the St Emillion region, and one of the reasons I booked this cruise, was cancelled....a few days before the cruise....and we only found out after several phone calls when we were unable to sign up online . When I say the excursions were not good, an example: an excursion to Bordeaux. We were taken to a vineyard by bus with a local guide to give back round. The vineyard and tasting was quite good. Then we were dropped in Bordeaux for 3 hours and told to "explore" on our own. Disappointing. Amsterdam and Barcelona (our last stop) were both delightful cities and well worth stopping over in. We spent 3 days in each. Embarkation and disembarkation went smoothly. Long line for cabs in Barcelona but the wait went quickly, 15-20 minutes. Next time I would book a car through my hotel. Read Less
Sail Date September 2016
This is our second cruise with Oceania – we were quite delighted with our previous trip last year cruising the Aegean and so re-booked this cruise around the Baltic and its wonderful destinations. The ship has continued to live up to ... Read More
This is our second cruise with Oceania – we were quite delighted with our previous trip last year cruising the Aegean and so re-booked this cruise around the Baltic and its wonderful destinations. The ship has continued to live up to its high standards with stunning rooms and suites, with the attention to detail fixtures and fittings top notch. We were in one of the penthouse suites. We have found our cabin spotless after every day with the most wonderfully comfortable bed and top quality lines. The service and attentiveness from most staff is outstanding with nothing too much trouble. However, a few minor points that do tend to grate and at times feels mean spirited. Internet services are worse than 3rd world – it seems very strange in this day and age with satellites that one has to put up with such terrible internet. Most folk we have talked to during the trip have also cited this as they main gripe. One has to pay to use laundry facilities, both washing and drying and this really does seem miserly. All the restaurants have wine sommeliers, and naturally their job is to push the more expensive wines onto you. I would have thought that as the average age of the travelers on this trip are well over 60, within a certain income bracket and therefore reasonably intelligent, to have a 20 year old tell you about wine is rather irritating. They either continue to fill your glass after every mouthful or you never see them again. I put this as a grievance in my review on last year’s trip as well. We noticed on this voyage the staff seem to be rather clumsy – a bit disorganised in the restaurants. I discovered they had only been together for a short time, so perhaps this was the cause of the We have not attended any of the shows on board as they do not perform until 9.45. Again citing the ages of fellow travels, after a full day touring the cities and dinner, staying up that late is difficult. Why they don’t have 2 shows, one at 8 and the later one at 10pm beats me. I can’t really see the show performers being overworked. We have booked another cruise next year with another company so it will be interesting to compare the differences. Read Less
Sail Date September 2016
The ship is well cared for - looks perfect in fact. Loved the room but would change out the useless tubs in exchange for a double sink. We appreciated the delicious food in all specialty restarants and the advice of the sommeliers. ... Read More
The ship is well cared for - looks perfect in fact. Loved the room but would change out the useless tubs in exchange for a double sink. We appreciated the delicious food in all specialty restarants and the advice of the sommeliers. Some other reviews noted these folks "push" more expensive wine. My husband is a sommelier himself and her was pleased to listen to Toscana's very tall sommelier who recommended less than the most expensive wine. It was excellent. About the Internet - we note this is a ship practices a snobbish form of discrimination according to a class system. Some people had free internet. This was our first Oceania voyage, we were in a verranda room and were shocked to learn that internet would have cost $30 per day. We opted to find cafes on shore. The other primary surprise was the charge of $6.50 per day per newspaper. What's with this? Seabourn and Silverseas offers free newspapers in a barista type gathering area so passengers can get to know one another and still be in touch with daily outside events. Oceania - wake up and think about PR and c ustomer service. We didn't attend more than 1 night entertainment event as it didn't hold our interest. The DVD selection beg to be updated if the entertainment is not particularly good. Would we come again? We loved the destinations but the pace was a bit much for us - too m any ports and no sea days. Normally I would complain about the opposite but I've met my match! One last criticism - the shore excursions are exorbitantly expensive. Why should we pay such prices when we can arrange excursions for a fraction of the cost and a more extensive shore excursion at that? Oceania will give Seabourn and Silversea a fair run for the money but all the above challenges need to be remediated. Read Less
Sail Date September 2016
We are a retired couple that took the cruise for the 20 port visits, with the expectation that we would see and enjoy many new places. The ship itself was excellent. Embarkation was easy and the veranda stateroom was large enough to be ... Read More
We are a retired couple that took the cruise for the 20 port visits, with the expectation that we would see and enjoy many new places. The ship itself was excellent. Embarkation was easy and the veranda stateroom was large enough to be comfortable for the long cruise. The food and service was excellent and the fitness room was large enough for the number of people using it. Unfortunately, the support for the excursions was poor. A few weeks before embarking, Oceania notified us of a cut of 8 hours in five ports in the first part of the cruise, and 3 hours in 3 ports in the second. In addition, the ship was late in arriving a couple of times. Obviously, all of this reduced the time for the tours that were already purchased. We bought 10 excursions from Oceania to get the 25% discount and arranged 10 independent tours. Of the Oceania tours, one was excellent but the others were disappointing in quality, particularly considering that they were much more expensive than the independent excursions. Of the independent tours, five were excellent. Oceania is now bundling the sale of their excursions for about half of the ports of a cruise in the price of the cruise. Disembarkation was easy. In all, Oceania did not meet our expectations for the quality of the in-port experiences (including the operational issues mentioned), and their current policy of requiring the purchase of their excursions means that you cannot just arrange your own excursions. Read Less
Sail Date September 2015
We had food and service issues from day 1. Chipped glassware, and a string or hair in my dessert, in the main dining room. Raw hamburgers at the grill for lunch, not once, but twice. Nothing was ever served hot, just warm, and the ice ... Read More
We had food and service issues from day 1. Chipped glassware, and a string or hair in my dessert, in the main dining room. Raw hamburgers at the grill for lunch, not once, but twice. Nothing was ever served hot, just warm, and the ice cream was always like mush. We met with the concierge, who was lovely, but wanted us to speak with the 2 food and beverage managers............2 bafoons, who could have cared less, and spoke in a condescending way to my husband and I. They were just plain rude. The ship is beautiful, but that's where the good part ends. Oceania should stick with the smaller ships, as they don't have a clue about accommodating 1200 people. The othe service was mediocre, at best, and whenever they provided shuttle service in ports, it was a disaster...long lines, and not enough buses. They nickel and dime you to death for everything onboard, from drinks, to internet, to shore excursions. Shame on Oceania...customer relations will only listen to complaints in writing, and we emailed Sept 16th, but have yet to get an answer. DON'T Take Oceania...........poor service.......NOT A LUXURY CRUISE Read Less
Sail Date September 2015
I was looking forward to cruising on Oceania because of it's reputation for excellent food and Customer service. I was sorely disappointed! The food was mediocre at best. Overcooked, bland, boring salads and uninteresting menu ... Read More
I was looking forward to cruising on Oceania because of it's reputation for excellent food and Customer service. I was sorely disappointed! The food was mediocre at best. Overcooked, bland, boring salads and uninteresting menu choices including the specialty restaurants. The terrace cafe seemed to consistently have the best food on the ship. I paid a lot of money for the beverage package but couldn't find a red wine that appealed to me. Most of the wine choices were from the United States, excluding a lot of countries with excellent wine. Not sure if the Captain was on board. We didn't hear from him until the last day at sea. He never welcomed the guests on boarding or gave us daily updates. We heard he made an announcement at noon usually when we were all off on shore excursions. Staff on the reception desk were either very helpful or curt and very unhelpful. The shore excursions were a joke. Very expensive, very unorganized, too many people, untrained tour guides, time frames changed, pick up locations changed and itineraries need revamping. I was left behind on one excursion been the tour guide changed the pick up location but didn't advise the guests! The ship was clean and most of the staff were good but the atmosphere on board was depressing. The ship didn't appear to have a "soul". Also would have been nice to have some get together events for single cruisers. Read Less
Sail Date September 2015
We booked our trip through a travel agent who strongly advised cruising on one of Oceania's new ships. Thankfully, they made advanced reservations in the restaurants. Our meal at Ginger ended with us walking out of the dining room ... Read More
We booked our trip through a travel agent who strongly advised cruising on one of Oceania's new ships. Thankfully, they made advanced reservations in the restaurants. Our meal at Ginger ended with us walking out of the dining room when our entree had not been served in a little over 1 1/2 hours. This through the wait staff in a tail spin. They followed us saying that our meal was now being cooked. I advised the hotel manager of the situation. The Ginger manager called and asked us to return and that they would sit us with a "charming" couple. The charming elderly man managed to spill a full glass of red wine in my wife's lap and left the apologies to his wife. New table. Take 3. The food was really very good. So good that I ordered a Hot Saki. Not a high end product mind you but the same that could be ordered in any Japanese restaurant for $6 -8.00. The tab was $29.50. Typically, we do not book excursions in advance. We were glad for that. $120.00 each to follow someone carrying a Oceania flag around for 3 hours. We took a Hop On Hop Off bus. We got to witness this forced march from the comfort of a side walk cafe with a glass or 2 of good reasonably priced wine. The pool area was a nice retreat had it not been the wait staff waking you to ask if you wanted a drink. I did break down to 2 or 3 beers at $7.97 each. Oceania's policy is obvious. Quote a low rate and make up the margin on liquor and tours. I had agreed to a fare that included tips only to find out that it was only for state room and dining staff. The gratuity on liquor of 18% was not included. Thank you but we will go back to Silverseas Read Less
Sail Date September 2015
We sailed on Marina early September 2014 for 12 nights Amsterdam to Barcelona. We have cruised thru the years since 1979 mostly on RCCL and Celebrity. We thought for our 35th wedding anniversary we would splurge with a higher end cruise. ... Read More
We sailed on Marina early September 2014 for 12 nights Amsterdam to Barcelona. We have cruised thru the years since 1979 mostly on RCCL and Celebrity. We thought for our 35th wedding anniversary we would splurge with a higher end cruise. Our impressions : The Ship: Marina is a beautiful, understated vessel, we secured a well appointed standard balcony cabin which was larger than industry norm with a tub/shower and separate shower stall.This was helpful during a time crunch, we could overlap getting ready, to head out for a tour or dinner. The cabin was kept up nicely. Arrival: We availed ourselves of the included airfare (without change) ( I did call the airlines to improve our seat location, this took some effort) The flight brought us into Amsterdam 8:15am. We were hoping, because we booked the flight and bus transfer through Oceania we would embark "Marina" early. Instead, they met us at baggage claim and took us on a complimentary tour lasting several hours without water, snack or dedicated bathroom break. Once we arrived at the pier... the embarkation queue was long, only one scanner was operating to check carry ons. No celebratory welcome as we boarded. Food: The food was fine although we found it often a bit salty. At the buffets, they would serve you, allowing them better control. The main dining room had short hours for lunch. The "Cafe Terrace" longer hours but sometimes only the "Waves" was open for a bite to eat after tours that return around 2pm. High tea was nice but the teas could have been more "special" and we enjoyed the string musicians but they stopped 15mins before the hour long event ended. We enjoyed all the speciality restaurants. We were allowed four advance reservations, one for each of the four, after that, you had to "work" at securing additional reservations, on the day of. They had a desk and you had to give your room number and they would usually put you on a wait list. Conclusion… for us, I would rather pay extra and know I have the specialty restaurant we want, before boarding the ship. Also pay attention to the level of the wine if you leave your bottle in their care for another meal. Entertainment: This was the greatest disappointment for us. We felt little creativity or authentic excitement with the shows. There were missed opportunities to create a celebratory spirit on board. No entertainment reference to the countries we visited (example: flamingo dancers in Spain, would have been nice) The "house" singers/dancers were overly visible, obviously availing themselves of the benefits of ship amenities and tours. When they would have live music, it was too short, usually 45mins. The fountain at the pool is shut off late afternoon, why? Unlimited Passport Collection: We bought this and used it to the most advantage. It got us up and out at every port, sometimes passengers without an" Oceania Tour" had to wait to disembark until the tour groups were off. Complimentary bottled water is available as you disembark. Some tours were better than others based on the tour guide assigned to your bus. All the buses, in all the ports, were great, most had bathrooms on board, most guides were thoughtful to the needs of the group. We liked the stress free nature of a ship sponsored tour, no worries of late return to ship. Our final impression… Oceania is not for us. Although professional, there was a non joyful controlling attitude of the staff. Back to Celebrity for us! Read Less
Sail Date September 2014
This was my 3rd cruise on Oceania and my 2nd on the Marina. My wife and I were in a Penthouse Suite. We were excited about the itinerary as we had not been to most of the ports. The positives first. The ship looked as good if not better ... Read More
This was my 3rd cruise on Oceania and my 2nd on the Marina. My wife and I were in a Penthouse Suite. We were excited about the itinerary as we had not been to most of the ports. The positives first. The ship looked as good if not better than our original sailing shortly after the ship was 1st put into service. I have rarely found a cleaner ship and it is so well maintained. Our room was perfect and the butler and cabin attendants were attentive yet non intrusive. The speciality restaurants were great with our hats off to the Red Ginger, Jacques, and Polo. The food was great and the service although a bit rushed was great. I was very disappointed in Toscana. Although one of my favorites on past trips the food was terrible and the service very spotty. The entertainment on board is quiet and about what you would expect from Oceania. There are no big broadway reviews and we like it that way. The crowd was a bit older than we would have liked. Almost 90% of the people we met were retired. The negatives without a doubt are the Oceania tours. I cannot emphasize enough that they are not worth the money you will spend. We took the unlimited package which cost almost $2000. While some of the tours were good, more than half were marginal and a few we just walked away from as the guides were so poor. I would urge you to find a local alternative through your travel agent. When we companied (as did others), we received very polite letters from "O" thanking us for our feedback, but no refund. We took a very expensive lunch trip to Bordeaux that cost $400 over the base cost of the tour. The visit to the winery was great, but it was no better than a free tasting in Napa. The tour took 15 minutes and the lunch was not worth $200 per person. Bottom line, stay away from "O's" tours. You will do better on your own. One other concern was the main dining room. Service is slow, almost painfully slow at times. Food was good, service was spotty. While I would go back to "O" I am looking at other lines now as they just don't seem to live up to all the hype. I enjoyed the trip, but for the money spent I think there are other options for premium cruises. Read Less
Sail Date September 2014
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