3 Helpful Votes
Sail Date: March 2019
We enjoy Oasis of the seas for our teenage children. There is so much to keep them busy. All kinds of activities all the time and with several sea days, this gives them time to enjoy everything. My boys liked hanging out at the basketball ... Read More
We enjoy Oasis of the seas for our teenage children. There is so much to keep them busy. All kinds of activities all the time and with several sea days, this gives them time to enjoy everything. My boys liked hanging out at the basketball courts and the table tennis, my girls enjoy the pool deck. They all enjoy the rock climbing, dive show and other shows, bingo, listening to the musicians and the planned activities. There are always other kids around to hang with and they really enjoyed making new friends. They also love the pizza shop, hot dog shop, ice cream cones, and eating in the main dining room. Having said that, we have cruised a LOT and this is NOT our favorite ship. It is very crowded at all times and there is a line for everything. From the snack/coffee shop, to getting a slice of pizza, be prepared to wait. It was difficult to find pool chairs on sea days, the bars got crowded and we had to wait for drinks around dinner time, bingo was absolutely ridiculous, there were so many people playing that someone got bingo after only 5 numbers were drawn which really takes any fun out of it. The service was spot on as we have come to expect with Royal Caribbean, from the state room attendant to the servers in the main dining room and the bartenders, everyone gave 5* service. I, personally, just prefer a smaller more intimate ship (without so many lines). But for a family adventure this is certainly the right ship! Read Less
Sail Date: March 2019
We choose this cruise to go on a huge ship. It was huge! ......you would not have known there was 4500 passengers....alot of people must have stayed in the canins with balconys.. Balconies are a good size. Only problem, one outside ... Read More
We choose this cruise to go on a huge ship. It was huge! ......you would not have known there was 4500 passengers....alot of people must have stayed in the canins with balconys.. Balconies are a good size. Only problem, one outside pool, kids everywhere, could never get e seat ... Great for kids not for Dinks.... the Windjammer restuarant was always packed and a frenzy at meal times..far better to eat in the dinning rooms. Spending on the ship is in US dollars and when converted back to AUS expensive.. 1 us dollar to AUS 66cents Better to get a drinks package if you like a drink..otherwise average 10 bucks a drink, 15 for cocktails and all in us dollars. Lots of up selling. Never had a massage on board..did this time and it was about $220 AUS each.wow! Orginally booked for 4 ports, one was dropped before we left. one we couldnt get to because of weather..disappointed Read Less
2 Helpful Votes
Sail Date: March 2019
I chose this cruise because I have been on the Harmony, and am going on the Symphony,so I wanted to go on the Oasis. It has gotten such good reviews and I remember when it was released all the news around it. The Oasis is a beautiful ... Read More
I chose this cruise because I have been on the Harmony, and am going on the Symphony,so I wanted to go on the Oasis. It has gotten such good reviews and I remember when it was released all the news around it. The Oasis is a beautiful ship! I took my two grandsons, ages 11, and 13. The boys tried going to the pools, but never got in, because they were so crowded. I know its spring break, but...There was plenty to do for the 13 year old, but the 11 year old didn't want to go to the kids club,so he was quite lost. Our cabin attendant,Vincent, was wonderful !! We had dinner in the main dining room, and our wait staff was great!!! Our waiter, Richard, and assistant Raveen could not do more for us. We had a problem in the dining room one night , but it was a problem with the bar service, which we had a lot of other places. Loved the 70's party and the prohibition event. My biggest complaint was the size of the rooms. This is my 15th cruise and NEVER have i been in a smaller room. If I hadn't bought extra storage, we could not have done it. Although it was a good cruise,I don't think I will go on the Oasis again. Read Less
Sail Date: March 2019
We went on Oasis of the Seas in March. It's a beautiful ship with amazing activities and entertainment. This was our tenth overall cruise (we've also been on Carnival, Celebrity, Disney, and Norwegian) and our first with Royal ... Read More
We went on Oasis of the Seas in March. It's a beautiful ship with amazing activities and entertainment. This was our tenth overall cruise (we've also been on Carnival, Celebrity, Disney, and Norwegian) and our first with Royal Caribbean. We enjoyed the cruise overall, but had a very inconsistent customer service experience and a number of issues during our cruise. PROS: -Gorgeous ship. -So many activities on board: carousel, DreamWorks characters and parade, zipline, flowrider, children's splash area, daily trivia, and much, much more. -Amazing shows. The highlights were Oasis of Dreams, Come Fly with Me, the sand artist during Frozen in Time, and the adorable glow-in-the-dark children's puppet show. -Dedicated children's TV channels, which not all cruise ships have. Made a big difference when we were in the room. -The food was the best we've experienced on a cruise. Wide variety and good quality. We didn't try the specialty restaurants. -Seamless embarkation and debarkation experiences. -My kids loved the dedicated playroom. This was a great feature not all cruise ships have. -Babysitting for younger children--even my 15 month old--so parents can enjoy a night out. -Dining: Once we were finally seated, service in the main dining room was generally excellent. Since we have young children, the dining room staff made sure we received our meals quickly, which is not often the case on other cruise lines--including Disney. One of our servers remembered our preferences after the first night and provided excellent service. -Our stateroom attendant formed a bond with our children--they were eager to see him each time we left our room. -Central Park: Very unique and beautiful feature for a cruise ship. We stayed on deck 8 and enjoyed walking through the park to get to the other end of the ship. CONS: -The buffet was always crowded, particularly during breakfast. It was very hard to navigate and find a table, especially with two young children and a stroller. -Ports: There was little communication when we arrived in port, which was surprising, given our past cruise experiences. -Housekeeping always had bags of laundry and carts in the narrow hallways, making it very difficult to navigate with a stroller in order to get to our cabin. -Communication issues: We didn't receive our Cruise Compass the first three days of the cruise and didn't get it until we complained to guest services, so we were a bit lost and missed out on some activities. (We didn't know it was formal night, didn't know we couldn't drop our daughter off at the kids club at certain times, and didn't know about DreamWorks character appearances--characters weren't listed in the app.) -Wi-Fi/App: Constantly lost our connection and had to keep on reconnecting. -Babysitting: We were unable to use babysitting we had reserved for various reasons: one of our shows was canceled, we tried dropping off our daughter at the kids club at a time that was blocked out--unbeknownst to us because we hadn't received the daily schedule (and rather than being apologetic, the staff member simply told us we should have read the daily guide, which we never received), and one time Royal Babies & Tots failed to reserve our babysitting hours--even though we confirmed in advance. When we did drop off our 15 month old the first time for babysitting services so we could enjoy the comedy show, they called us multiple times during the show, forcing my husband to completely miss it. -Shows: While the entertainment was great, you had to reserve everything in advance. Also, one of our shows (Oasis of Dreams) was canceled and rescheduled. -My time dining was difficult. There was often a long wait to make a reservation or request a table. When we finally got to the reservations desk, the dining room kept mistakenly thinking we were part of a party of 13 and made us wait while they figured it out. Once our name was finally taken, there was often still a 15-20 minute wait for a table, which is difficult with young kids. We were given different information from different people about our reservation times throughout the week, which was confusing. -Tiny, claustrophobic shower. This isn't surprising on a cruise ship, but the showers on Disney and Norwegian are better. Difficult to bathe young children in a tiny shower. -Billing: We were mistakenly charged $200 for towels we had returned. They sprang this charge on us at the last minute--I checked our bill after 10:00 pm on the last night of our cruise and didn't see this surprise charge until we received our bill the last morning. When I addressed this issue with guest services, they weren't apologetic at all, but did remove the charge. -Elevators: Elevator doors didn't stay open long enough. Once the doors opened, you had to run to get to the elevator or risked missing it, which was very difficult with a stroller. The sensors on the doors didn't work properly. My young daughter was hit with the elevator door once when exiting. Read Less
Sail Date: March 2019
My husband and I chose to purchase 'The Key' on our Spring Break cruise this past March, Since we did not want to spend the extra money on a Suite Class cabin, we chose to purchase some of the benefits that come with Suite Class ... Read More
My husband and I chose to purchase 'The Key' on our Spring Break cruise this past March, Since we did not want to spend the extra money on a Suite Class cabin, we chose to purchase some of the benefits that come with Suite Class staterooms. Priority Check in was fast, easy and we did not wait in line at all!! We walked right up to "The Key" check in desk and it was about 5 minutes of standard check in information, then we were off to the ship. Carry-On drop off. We then proceeded to the carry-on drop off area where we dropped off some items (stroller, carry-on baggage). It was labeled and brought to our stateroom. Off to lunch at Chops! (included with 'The Key') Our lunch at Chops Grill was amazingly yummy!! It also helped us avoid the chaos of the Windjammer lunch rush. The wifi that is also included with the key was high quality and one we appreciated throughout the vacation. The priority seating for all the shows was incredible and having a 4 and 6 year old helped us arrive minutes before showtime and have excellent seats. We also utilized the zip line, rock wall as well as the flowrider designated times without any wait times. Our overall impression of the key experience was amazing, and we will definitely purchase this again, Read Less
2 Helpful Votes
Sail Date: July 2018
We picked this ship because it is really large. With our Star Class, getting on and off the boat was always easy. Our Genie took care of us so we waited very little. The ship has lots to do, is clean and absolutely beautiful. Our cabin ... Read More
We picked this ship because it is really large. With our Star Class, getting on and off the boat was always easy. Our Genie took care of us so we waited very little. The ship has lots to do, is clean and absolutely beautiful. Our cabin was a suite. There are 2 suites bigger than ours but they don't sleep but 4 or 6. Ours sleeps 8 and was spacious. The views were great, the balcony was amazing and the service was above and beyond my expectations. Being Star Class definitely made us feel like Royalty! Your personal Genie caters to your every need. I had 4 fourteen year old boys and they had a blast. Plenty for them to do socially and they love sports. They were occupied at all times and I always felt they were safe and supervised. They loved the 24 hour room service! The entertainment was awesome. We saw Cats, the Aqua theater water show, the ice skating show, the comedy show and all of the bands and singers. We missed some shows, just ran out of time. All of the shows and bands were great! Some of our group did other events and loved them all. My husband played poker and gave it a big thumbs up. The staff at all levels are very accommodating and kind. They work hard and seem to be happy to serve. The food was delicious and we ate way too much! The shore excursions were typical. Ours was not described accurately for St. Thomas (said 2 beaches but was only 1 and rushed). It was snorkeling too and not many fish. Nassau at Atlantis is crowded and the rain closed it for a bit. But there is a beach and it has jet skis for rent and other water activities. St. Maarten was our best! Sea Trek and they threw in some snorkeling. We saw lots of fish there. Then we found a Zip line on our own afterwards that Royal Caribbean does not sell and it was the best of all. It was a zip line plus you could ride an inner tube down the mountain. Just need more time at all the stops. Typical for a cruise but there is always a rush and of course, lots of people. But everyone was friendly and we always felt safe. Bring cash off ship for extras! Jet skis Etc want cash. Read Less
11 Helpful Votes
Sail Date: July 2018
I've cruised a lot. This is my second time with Royal and I will never cruise with them again. The service, staff, and overcrowded ship really ruined my vacation. Royal nickel and dimes you to death and doesn't allow a day to go ... Read More
I've cruised a lot. This is my second time with Royal and I will never cruise with them again. The service, staff, and overcrowded ship really ruined my vacation. Royal nickel and dimes you to death and doesn't allow a day to go by without trying to sell you EVERYTHING under the sun. I just stepped off the cruise boat yesterday and feel like I should course correct review I've read on here. A few highlights for those considering this ship: MYTH: For every reviewer who claims that it's hard to notice you are sailing with 6,000 other people because of how large the ship is are LYING! You cannot get onto an elevator without having to fight your way on. It was exhausting. Every pool, every restaurant, every inch of that ship is filled with people. Hands down the most unenjoyable part of this "vacation." THE GOOD: - the speciality restaurants, particularly 150 and Chopped, were very good and relaxing. These two nights were the only enjoyable dining experiences I had on the ship. The food at the Italian restaurant wasn't as good but the atmosphere wasn't as enjoyable. - Though my five year old only visited the kid club twice, he really enjoyed it. And the staff was very nice and fun. The kids area was divided by age and there seemed like there was plenty for kids of all ages to do. - The rock climbing, zip lining and surfing were good for older kids (my 5 year couldn't take part in any of those activities) but others seemed like they enjoyed it despite LONG lines. The shows were enjoyable but I didn't go on this cruise for a show. THE BAD: - The poor staff. It's very difficult to work on a cruise ship but this staff seemed over worked and miserable. It was noticeable and uncomfortable to be around. From seeing the employees fighting, falling (because they are running around trying to help 6,500 cruisers) to simply not being friendly.... while it's not their fault that they are overworked, it was noticeable and really took away from vacation, particularly in the dining room. - I get it. There are a lot of people. But nothing seemed to be easy on this ship, even down to receiving my luggage. It was never delivered to us on the first night. So I missed my dinner reservations to go hunt it down. First I went down the the 2nd floor and their answer was "we don't know. Just keep waiting." Around 9pm, it still had not come. So I began walking up and down the (long) hallways to find it. I finally found it on the other side of the ship. When I spoke to customer service, they said I probably labeled it incorrectly. I checked three times. I had not. - The pools. If you can find a seat, be prepared to be blown away and stepped over! The kids area is legit chaotic. The lifeguards are on it but I witnessed multiple fights between parents, kids running and acting CRAZY. There should be an age limit on the kid pool. THE UGLY: - Be prepared. Royal is out for your money. I mean, what company isn't. But it really was a core contributor to this being the worst vacation I've even been on. They were relentless about trying to sell more cruises. I went to the spa - to remove my gel manicure, they wouldn't wrap my nails. That was an additional charge. I paid $200 for a massage. They wouldn't use anything other than medium pressure. Because THAT would be an extra charge. And while I was there, they would NOT stop trying to sell me stuff. The arcade... a majority of games were $1.45 PER GAME. And most of the time, you would scan your card and they game wouldn't work, but they sure as hell would take your money. It is nonstop bombardment with trying to get more of your money. As I mentioned above, the speciality restaurants were great but I HAD to spend the extra $90 to get away from the dining room chaos. The dining room should be where you go to enjoy a nice dinner. I already paid $2,600 for an ocean view. Why do I have to pay more for what should be basic?! - The one factor not in control of the cruise line is the people and their poor behavior. This comes with having 6k on one ship. But man oh man, get ready to see the worst of human kind on this boat. Incredible rude people. It was not just me who noticed either. Multiple people would make comments about the rudeness, even with simple acts like getting on and off of elevators. All in, I spent $2,600 (without airfare).... and it was hands down the most unenjoyable vacation. Not for families. I may have enjoyed it as a single person on spring break when I was drunk and didn't care about service or an enjoyable experience, but nope. I should have cruised with Disney or Princess! Read Less
3 Helpful Votes
Sail Date: April 2018
We spent the night before the cruise in Orlando at the Springhill Suites near the airport. There were restaurants in walking distance so that was nice. We arrived in Port Canaveral at about 10:30am. Once we got all checked in we only ... Read More
We spent the night before the cruise in Orlando at the Springhill Suites near the airport. There were restaurants in walking distance so that was nice. We arrived in Port Canaveral at about 10:30am. Once we got all checked in we only had to wait about 20 minutes to board. It wasn't complicated but there were a lot of people. Just pay attention to when your boarding group is called and don't try to go through early, they will stop you. We saw lots of people trying to go early and were sent back to the line. We went to the pool area first and changed in a restroom. We got bar service right away and started our vacation perfectly. Most people headed right for the Windjammer for lunch which was mobbed. We swam first then hit the Windjammer before heading to our cabin at about 1:30pm. Our bags were waiting for us. We had a nice balcony room at the front of the ship. Everything was clean and plenty of space. With that being said, there is lots of obvious wear and tear in the cabin and the balcony. I had heard the Oasis is going to be refurbished next year...that's good because it's time. We aren't over picky about worn carpet or rusted metal so we were happy all the same. Its a big ship but I never really felt like I was on it with 6000 people. They did such a good job with designing the different neighborhoods and areas for activities. We saw all the shows except Cats. Neither my son or husband were interested in it so we skipped that one. We enjoyed all the other shows and I think the ice show was my favorite. Lots of talent! All of the staff were so friendly and happy which was great. The other guests were also! I would suggest some improvement to the teen club. They list an open house on the first day. We went right when it was supposed to start and the door was locked. We checked back later and there were no kids to be seen. I think they need to do a better job of getting them together on the first two days as an organized group. That way they can meet up. My son was stressed that he had missed it somehow and then they would all know each other. It wasn't until the 4th day that he felt comfortable going back. The first night someone had a medical emergency. The captain later announced that he was diverting to Nassau so the person could get medical help (they ended up flying from there to Florida). This set us to be about an hour late arrival in Labadee. I think people understood it was an emergency and it was fine. We were given an extra 30 minutes before all aboard so really we only lost half an hour. We had some crummy weather leaving Florida and then some really windy weather the last night. Both times the captain was very good about communicating to the guests. My husband and I didn't get the drink package. We still had alcohol when we wanted it and it was fine. We both agree that unless you want to be drunk every day, it's a huge savings not to get it. I'd do it on a shorter cruise but not a 7 night. We had specialty dinners two nights. Giovannis and Sabor. The guacamole in Sabor is a MUST have (and tequila)! Gio's food was out of this world. We had my time dining and I booked our reservations before hand. Not all the times were what I wanted but each night worked out with shows schedules. The food in the main dining was very good also. I enjoyed taking a walk through central park after dinner. We did breakfast in the Windjammer each morning and there is so much to choose from. If you get something you don't like, don't worry, just try something else! I liked the lattes and little desserts from Cafe Promenade and the Pizza across the "street" was my son's favorite. We did have the soda cups and never had any issues. Haiti was our favorite stop. We splurged for an over the water cabana and it was so worth the money! We had a golf cart drive us out where we met out waiter. He got us labadoozees and checked on us throughout the day. The lunch buffet was close by so we walked over. Not sure why so many complain, they had plenty of access points to get food (it's NOT just one line!) and the food was fine. Yes, the lunch on the ship is probably better but this is a BBQ style buffet...so expect BBQ buffet food!!! The swimming was perfect and the view was incredibly beautiful. We have so many great pictures. My son and husband decided to check out the vendors...big mistake. Yes all the people saying they are aggressive are spot on. Not just that, but one guy just started shoving things in a bag and demanded $60! My son ended up with a carved wood box which isn't half bad for a souvenir and a few braided bracelets. Final price of $20. In Jamaica we went right to Margaritaville. If you speak to the hostess at the entrance instead of just walking in on our own, you will get a table. We had a couple rounds of drinks and lunch for about a hundred dollars (plus one souvenir glass). Lots of people were swimming...LOTS of people. I guess if that's your plan, get there early. We walked around the port of Falmouth after and I have to say it was disappointing. Very expensive diamond type stores or typical tshirt and junky souvenir shops. There really wasn't anything else to do so we went back on the ship early and hit the pool again. Another great time to go because there were much less people. In Cozumel we booked the Dune Buggy/Snorkel tour. You have to be able to drive stick shift! They were good sized cars and after stalling a couple of times (it had been many years since we had a manual transmission car), we were on our way. We drove around the island which is gorgeous. We stopped at a beach resort. You could choose to do the snorkel tour (which is part of what you pay for) or just chill on the beach and swim at your leisure. The three of us did snorkeling and once getting through the awkward part of getting the fins on, we were set. Saw lots of cool fish including a sting ray and puffer fish. After you have time for a quick shower off and bathroom break before driving to a little restaurant and shopping stop. You can order food and full bar service if you choose but it's not included. We got a couple things and shared but it was just OK food. We went across the road here but this side of the island has much rougher ocean so no swimming. It was so pretty and we took some more great pictures. Drink plenty of bottled water because the last part of driving you have to go through the one residential area on the island which has lots of sitting in traffic and it is very hot. It's not much to look at but it's the only main road to get back to the ship. We had a great time! Read Less
1 Helpful Vote
Sail Date: April 2018
The food, activities, shows were incredible! Definitely the best service we’ve ever experienced on a trip and we felt like family. The ship itself is just amazing and there’s always things to do. We had My Time dining every night with ... Read More
The food, activities, shows were incredible! Definitely the best service we’ve ever experienced on a trip and we felt like family. The ship itself is just amazing and there’s always things to do. We had My Time dining every night with no specialty dining which was included and they changed up the menu every night with lots of yummy choices. The Windjammer buffet always had food for everyone to enjoy and always tasted fresh and warm/cold depending on how it should be served, we never had a problem with this! The talent in all of the shows are breathtaking, my family has told me they enjoyed “Come fly with me” the most. The ports were lovely even if you just stay in the area without excursions (Labadee, Falmouth, Cozumel) we are hoping to return to this ship in the future and it was a great first cruise. Our room attendant and waiters were the best and I can’t give enough stars :) Read Less
Sail Date: April 2018
We went on Oasis of the Seas as a big family group. 21 people Three generations. Our Rooms were able to be booked close to each other and all that needed to be adjoining could be accommodated. So many fun activities during the day for all ... Read More
We went on Oasis of the Seas as a big family group. 21 people Three generations. Our Rooms were able to be booked close to each other and all that needed to be adjoining could be accommodated. So many fun activities during the day for all end relaxation for those that wanted a slower pace. We choose a set dinner time and this was absolutely the best part of our trip. We came together, shared and had family time around the table. The wait staff was eager to accommodate all of our needs and made the dinners a very memorable experience. Each evening was filled with great on ship entertainment and shows. Each person could enjoy what they were interested in and still have a chance to meet back with the family for fun. I always felt like each family member was safe. The ship supported excursions were so much fun as well. I knew when I chose a recommendation from RC excursion were were going to have fun and be well cared for. I highly recommend using this service. We can not wait to cruise with Royal Caribbean again. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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