7 Royal Caribbean Oasis of the Seas Senior Cruise Reviews

Where do i begin. As we planned for the holidays for a 6 room trip with the family, we were pretty excited. Since day 1 nothing went as planned. We were all supposed to have anytime dining and they checked us in different times and ... Read More
Where do i begin. As we planned for the holidays for a 6 room trip with the family, we were pretty excited. Since day 1 nothing went as planned. We were all supposed to have anytime dining and they checked us in different times and didn't sit us at the dinner table together as a family. Secondly, one of our rooms was a complete disaster. The fire hydrant went off all over our bed, so instead of staying on the island we had to stay in our room to wait for crew to come fix it. They were little concerned about the inconvenience and the manager only cared to know "how many pieces of clothing was sprayed and to let him know tomorrow when he came back". He did not ever come back. After that, our bathroom toilet decided to overflow when we were not in the room and went all over our personal belongings in the bathroom. Not a single apology and when we finally decided to complain, they said they were "working on issues and to not flush anything but toilet paper". Basically implying we flushed something down the toilet? That was another day wasted trying to get our room situated. As a family, we decided to do shore excursions through caribbean. Particularly, snorkeling where we booked a "pirate ship" where a treasure hunt and turtles in water were promised as apart of the excursion. Not only was there not pirate ship, we were told there hasn't been anything like that in the water and we would not see any turtles at this time. Why would they sell us a package for that? So we thought, ok we wont do that excursion and get a refund as the represented promised they would do for inconvenience. So we went to guest services, where they did not refund the entire purchase but a measling $7 per ticket. The excursion was $70 a piece and we had 11 people for labadee snorkling. How is that acceptable? We also booked snorkling on st. Thomas in which they prompted us to the location or we would miss it. The excursion then advised us to wait patiently, 2 hours later our grandfather passes out and has a heat stroke. They promised we would have beverages and on the boat in less than 10 minutes. After we got our grandfather back to the boat, they advised us they werent taking us to island and little to no fish were even in the waters since the hurricane irma. Again, how is that acceptable practice to sell excursions that they know they aren't providing? Thats called false advertisement. We wouldnt have cared if they refunded us the full amount for 11 people on both excursions. They just refunded 1 and $7 dollars off $70 per person on the other after being promised they would take it off. basically robbed us of $693 dollars while causing a heat stroke to a grandfather. in all of my years as a business owner and working in federal government, i have never see a cruise liner not fix a ugly situation like this. Between all of us, we have completed well over 100 cruises and may never return to royalcaribbean. Only positive, was dinner staff. Even some of the shows were cancelled due to malfunctions. Incredible! Lastly, when they came and santizied our bathroom, my wife had a chemical reaction to chemicals used and not properly removed!! Read Less
Sail Date December 2017
We have sailed with Royal Caribbean in the past. And we like their customer service both dining room and house cleaners. A wonderful experience. Because of the staff of Royal Caribbean we will stay loyal to Royal Caribbean. We enjoyed the ... Read More
We have sailed with Royal Caribbean in the past. And we like their customer service both dining room and house cleaners. A wonderful experience. Because of the staff of Royal Caribbean we will stay loyal to Royal Caribbean. We enjoyed the shows, dinner and other entertainment. Meet lots of nice folks while relaxing by pool side and dinner. Looking forward to our next cruise. Our best experience was the dining area. The waiters at table 672 made dinner most enjoyable. So I will add that the pool area was always clean.... my only complaint was getting on board the ship. folks still leaving at 11:00 AM and we could not get a porter so we carried our own luggage on. Life would have been easier had the ported did the work. Hope it will be easier getting on the next cruise. Cape Canaveral is our favorite port. So we will be doing most of our sailing out of there. Read Less
Sail Date November 2017
Loved central park and the café as well as the Dominican Latin band. The staff was very pleasant.Our cabin attendant very diligent.We do prefer the entertainment on the Freedom class.We always enjoy the Diamond club and the staff.Some ... Read More
Loved central park and the café as well as the Dominican Latin band. The staff was very pleasant.Our cabin attendant very diligent.We do prefer the entertainment on the Freedom class.We always enjoy the Diamond club and the staff.Some dinner main courses and deserts could stand some improvement.Our first time on the Oasis and liked so much we plan to go again (God willing). However, we would love to spend more time in Puerto Rico.This was the fastest we have ever gotten off the ship.Good job.We are really looking forward to our next cruise and would like a balcony,if the price is right,next time, soon. We found the cabin comfortable and loved it close to central park, my favorite.The diamond club is very comfortable and spacious.The entertainment and activities for children we, found them wonderful and we would like to bring our little ones in our family with us in the very near future. Read Less
Sail Date May 2017
Beautiful ship, just too big to be very personal. Was disappointed in our table at evening dining. We were hoping to be at a large table so we could meet new friends, instead the four of us was at a small crowded table in behind a wall. ... Read More
Beautiful ship, just too big to be very personal. Was disappointed in our table at evening dining. We were hoping to be at a large table so we could meet new friends, instead the four of us was at a small crowded table in behind a wall. We were celebrating our son and wife's 36th wedding anniversary and I told the ship about it before boarding, but they did nothing. The food service was great but need more variety in the dining room. I was amazed how 6500 people was serviced all of that food. The crew did a wonderful job with the cabins everything was very clean and in place. We all enjoyed the Come Fly with me show and the diving show, lots of talent. We would cruise on the Oasis of Sea again with out hesitation. The pilot did a wonderful job and it was easy to forget that you were on a cruise ship. Read Less
Sail Date April 2017
we had a good time in spite of some disapointing field trips. The service was excellent on board. our Interior room was larger than any other curise we have been on. The off boat trips were disapointing. The snuba was a wonderful ... Read More
we had a good time in spite of some disapointing field trips. The service was excellent on board. our Interior room was larger than any other curise we have been on. The off boat trips were disapointing. The snuba was a wonderful experence but the history tours were disapointing. The shows were outstanding. Cats was a wonderful show and the actors did a great job. The aqua shows were exciting and fun the divers were exciting to watch. The casino was fun with friendly dealers. Overall the ship is beautiful with something for everyone. There were many families on board and all were having a good time. We appreiciated the football games were at the On Air. Even a water leak in out cabin was handled well. but a day without water was a great inconvience. The food in the Windjamer was average but the food in the dining hall was very good. Read Less
Sail Date December 2016
We had cruised on Oasis of the Sea before and loved it. The ship leaving Port Canaveral was the reason we booked this cruise. The ship has so amenities it is like visiting different parts of the country; ice skating, rock climbing, the ... Read More
We had cruised on Oasis of the Sea before and loved it. The ship leaving Port Canaveral was the reason we booked this cruise. The ship has so amenities it is like visiting different parts of the country; ice skating, rock climbing, the Aqua Theater, so many shops and restaurants on board. The staff is very friendly and helpful. The cabin was kept clean and the food is always wonderful. The activities are well planned and there is something for everyone. The ports are great for shopping. The transportation to the port and back to the airport is a big help when flying to the city. The valet service of getting your luggage to the airport and getting your boarding pass for you is one of the greatest things in making the disembarkation go smoothly - no hassle in walking out, going through customs and getting on bus to airport. A wonderful service!!! Read Less
Sail Date November 2016
Oasis of the Seas is a nice looking ship and getting onto the ship at Port Canaveral was very easy. Getting off the ship on the return trip was a nightmare! Departure started out okay in the meeting location, then everything went bad. We ... Read More
Oasis of the Seas is a nice looking ship and getting onto the ship at Port Canaveral was very easy. Getting off the ship on the return trip was a nightmare! Departure started out okay in the meeting location, then everything went bad. We played a game of hide and seek for our luggage. Then we looked to get a porter but all were taken so we stood on the lines - this is where you get the meltdown. If you were lucky to get a porter then they took you to a special line and you got out. If you stood on line then you played the line game and kept going back and forth for over an hour. Customs needed more people to handle the amount of people on the ship. Cabin was okay and attendant was very good. Did not do any excursions, only got off ship at St. Maarten and paid $14 for water taxi, $20 for 2 lounge chairs and umbrella at Lizzy’s, and $17 for beach bag. Didn’t like “My Time” dining – needed reservations and the food wasn’t good: salmon wasn’t done too “flaky” was more like sushi, grilled chicken had gravy on it, lobster was too salty, lasagna was like beef-a-roni but didn’t taste good. Only liked Chops 11 out of 10 score! Izumi was just so-so, lots of food. Shows were excellent – Oasis of Dreams 45 min, CATS was 3 hours. Headliner was 1 hour. Come fly with me was 1 hour. Standup Comedy was 1 hour. Comedian was so good that there was an extra show added on Saturday night 10 pm. Frozen in time (ice show) was 1 hour. Had the Thermal Spa for the week $140.42 (included Gratuity) had great thermal beds (heated lounge chair), sauna, steam rooms, 2 rain showers, and large showers. I was very upset that most of the gym equipment did not work properly. There were all of four recumbent bikes, three of which could not be adjusted for resistance, incline, time or workout type, so you were pedaling against air only. There were numerous “regular” bikes, some of which could be adjusted and some of which could not be. The same goes for the treadmills. I did not try any weight machines, but I did see people using them and lifting free weights, so that might satisfy some. I went to the gym three of the first four days and then gave up in frustration. I didn’t bother to complain, as I expected the standard of “Oh, we’ll fix that for next week” or “How about $100 off your next cruise?” Too late for me! Overall, I would give the gym a zero! Izumi, the hibachi steakhouse, was all about cutting corners from the usual hibachi experience, even though it was an almost $30 per person upgrade as part of a three night Dining Package ($170 per couple). I expected food to be cooked to order, including the use of seasoning. I ordered my filet mignon medium rare, but mostly, it was medium-well and no one was asked whether they wanted theirs seasoned with anything. We also did not get a shrimp appetizer, so the chef resorted to tossing pieces of zucchini instead of shrimp, as is usual. They also skipped the fried rice noodles (“Japanese spaghetti”). For entertainment, they skipped the usual “oil fire” and the smoking “Mount Fuji” choo-choo train of sliced onion rings, so if you had kids experiencing hibachi for the first time, they got short changed. Overall, this was disappointing and would give Izumi a four out of ten. I would, however, recommend “Chops” steakhouse. The food and service were both excellent and worth the upgrade! We went there twice! Everything was delicious! The hot tubs were cold – maybe mid 80s – very unsatisfactory! For real craft beer ($5.95 – $6.95? + Gratuity) fans, they had Sierra Nevada Pale Ale ($7 w/gratuity), Unibroue La Fin du Monde ($7.67), Dogfish Head 90 Minute IPA ($8+). The rest were crap. Worse, you could only get these at “The Globe and Atlas“pub, so if you were watching football at “On Air”, you had to chance giving up your seat to get another brew. My wife paid $363 (in advance) for a drink package that was upgraded to include bottled water; I went a la carte for my brews, which paid off! So you can figure your own break-even point. Read Less
Sail Date November 2016
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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