16 Royal Caribbean Oasis of the Seas Senior Cruise Reviews

We chose this ship for our Christmas gift to each other. And Port Canaveral is only 45 minutes away from our house, and the good reviews it has received on, Cruise Critic. This ship is huge! if you have any mobility problems this is ... Read More
We chose this ship for our Christmas gift to each other. And Port Canaveral is only 45 minutes away from our house, and the good reviews it has received on, Cruise Critic. This ship is huge! if you have any mobility problems this is not for you! Walking stem to stern is 1,800 feet make this trip just for your meals and you’ve walked 1 mile. Shipboard activities, any activity, that involved communicating with the crew was difficult. We only speak English so if the crew was speaking English the accents were unintelligible. Service did not come with a smile, they had their 18% gratuity built right in. Buy a can of beer $ 8.00 plus $ 1.44 tip! $ 14.00 liquor plus $ 2.52 tip, $ 16.52 total, for 1 drink! When was the last time you went up to the bartender ordered 4 drinks and gave a Ten dollar tip for your his or her two minutes of time? I was served a slimy shrimp cocktail, room temperature, the waiter said he just took it from the refrigerator. Maybe it was from the refrigerator in our room? Why our room? Because there was a mini-fridge in our room didn't work, the response from steward was, it is just a cooler, not a refrigerator, OK! The food was poor and the service was tepid. The food on the Oasis was bad, bland, dry, and recycled, yes recycled, like a beef loin that was not used up for a dinner service would go into the fridge and would resurface the next day as Beef Bourguignon. Room service is free except for the $7.95 delivery charge and the 18% gratuity. The ship is beautiful, service not so good, food was bad, the room was OK. Outside the cabin was always hot. I had to change shirts every time I came back from being outside our cabin, soaked in sweat. I would not recommend, Oasis of the Sea, to a friend. Read Less
Sail Date December 2017
I choose to go on this cruise because I live near the departure port. The ship is huge and crowded. People have to wait in line for most things. Even though I had priority boarding ,it was chaos, as was departure. From the minute we ... Read More
I choose to go on this cruise because I live near the departure port. The ship is huge and crowded. People have to wait in line for most things. Even though I had priority boarding ,it was chaos, as was departure. From the minute we stepped on board it was a continuous sales pitch. The ports were a half mile from the docking. No provision was made to provide shuttle service(even at the guests expense) from the ship to the port.It was extremely hot and humid and a health hazard for some guests to walk that far. I have been on many cruises but this a low point. customer care has turned into cattle call. Royal Caribbean has added a lot of gimmicks but has lowered the civility level. There was very little attempt to provide communication with and to guests. On the positive side the food was good and the food service people were very attentive. Read Less
Sail Date September 2017
Crowded, noisy, poor food, poor entertainment except for Aqua Show and Ice Show. We will never sail on The Oasis again. Crowded: Even with the set sail pass, it was a 2+ hour wait to check in. The elevators were insufficient- with long ... Read More
Crowded, noisy, poor food, poor entertainment except for Aqua Show and Ice Show. We will never sail on The Oasis again. Crowded: Even with the set sail pass, it was a 2+ hour wait to check in. The elevators were insufficient- with long waits, and then crowded to an embarrassing point to where you were smushed up against people. Noisy: It was very loud with hectic music and yelling announcements everywhere. We could not get away from it except in our state room. Poor food: The food was cooked to death and cold in the Main Dining Room. My Dining program was not working. There were LONG lines in the Windjammer and all other breakfast venues. Entertainment: CATS was a big disappointment and the Headliner was uncomfortably loud and frantic. We did enjoy the Aqua Show, and thought the Ice Show was wonderful. We are Royal Caribbean people, but this ship was terrrible. Read Less
Sail Date January 2017
My wife and I and friends left Port Canaveral on a 7 night stay on the Oasis of the seas. This would be our 6th time on RC ships. We chose the Oasis simply because it was large and convenient to us. We live on the west coast of Fl. ... Read More
My wife and I and friends left Port Canaveral on a 7 night stay on the Oasis of the seas. This would be our 6th time on RC ships. We chose the Oasis simply because it was large and convenient to us. We live on the west coast of Fl. Getting on was fairly quick. But once on, we began the arduous task of bumping with 6000 people. We had a difficult time asking for "Mytime" dining times. Probably beause of the amount of people. The first night dining was OK, nothing special. The food was just mediocre. I have a passion for Escargot, but this time, it was chewy, gritty, and a funny taste afterward. Disappointed. The next day there were no usual gang of staff members dancing around the upper deck trying to brighten up a gray day. No waiters with a special drink to offer. Matter of fact, at any time of the trip. The shower was the worst. The mixing valve for hot cold was not working correctly. You wait to get the right mix, then get in, and then ice cold water, then scolding hot. Complained, complained, complained, but never fixed. Always beating around the bush with no resolution. To make a long story (7days) short. I had the worst time on a cruise ship that I ever had. The usual fancy artwork of towels was not cutting it this time. The ship needs more signage, more restrooms, less people or more elevators. We stayed on the 7th deck. If you don't go in the right elevator, you have to go up or down to the next floor, then go up or down to get to your room. (DUMB design) I always cruise RC, but I will never go with them again. Don't waste your money. Read Less
Sail Date January 2017
We choose this ship after several rips out of Ft Lauderdale and Oasis was highly rated. Our problems started with a cramped balcony room # 6578, with little storage and a stuck closet door. It took me over one hour to fix the closet that ... Read More
We choose this ship after several rips out of Ft Lauderdale and Oasis was highly rated. Our problems started with a cramped balcony room # 6578, with little storage and a stuck closet door. It took me over one hour to fix the closet that was stuck on a safe door. The safe was in the closet and the door hung up. Needless to say a bad idea. We had intermittent hot water over the seven day voyage. What a pain to have a very luke warm shower every morning and several evenings. Very unpleasant and never really fixed over 7 days. The windjammer buffet was very poor. Design and food was lack luster and was avoided by others at all costs except emergency food. Main dining was another clear disaster. Staff at our table of 10 was clueless. Wine service, delivery of food and attention to detail was very poor. The food was generally fair but some appetizers were poor. Service was slow and nearly cold food many of the days. We were stuck in St Thomas with engine problems from 4:30 pm (all aboard) to 11:30 pm with no explanation while the ship just sat there. The shows were good except for the Aqua show that never appear due to rain. Chops was also very good along with the Park Cafe for lunch. We have been to St Thomas and St Martin before. We had Kontiki trip at St Thomas that was very good. The guys weer great, food and drinks very good. Worth the cost. Overall the ship was too big, service was lackluster, food so so, cabin small with problems, casino full of smoker's and not too our overall likes. Many others also complained. Next time samller is better overall. Read Less
Sail Date December 2016
This was the 1st for oasis out of port canaveral so it seemed ot be reasonable for us to go on it.....we live close to the port and makes it easy for us being elderly to take cruises out of this port.....the selection of food was ... Read More
This was the 1st for oasis out of port canaveral so it seemed ot be reasonable for us to go on it.....we live close to the port and makes it easy for us being elderly to take cruises out of this port.....the selection of food was not the best for most of the cruise.....there always seemed to be more foreign selections of food rather popular selections that most p[people would prefer....park cafe was a delight to have available....the jazz 4 lounge was very good as well.....one of the dealers in the casino was not very nice to me because i could not win a single hand out of about 20 in blackjack and she told me i complained about it ....it was my money and i felt i could react with out being humiliated......we did spend a lot of time in the casino and played the tables mostly.....i did hear people say they got free cruises from the casino and one couple said they got $500 off the cost of this cruise......so far after 30 plus cruises we have yet to get one upgrade or a discounted cruise or a free one...... Read Less
Sail Date November 2016
Previous cruising w/ Oasis of the Seas, expected similar experience...DID NOT HAPPEN...! Brought two (2) first-time cruiser w/ us to "show off" the Oasis and experience cruising. Realize "picking" your fights ... Read More
Previous cruising w/ Oasis of the Seas, expected similar experience...DID NOT HAPPEN...! Brought two (2) first-time cruiser w/ us to "show off" the Oasis and experience cruising. Realize "picking" your fights (complaints) should be selective...However...There were too many fights (complaints) NOT to evaluate. -Staff seamed to be "Uninterested" of the passengers existence. -NEVER was introduced to the Captain and his staff as w/ other cruise lines. -SAME evening "shows" that was presented three (3) years ago. -Oasis carries 6,000 passengers...Only TWO (2) coffee pots in the buffet. -NO ability to have your breakfast eggs made to order. -Omelets, eggs Benedict, toast / bagels pre-made BEFORE the doors ever opened. -Total confusion from the wait staff in the main dinning room. Had to seat ourselves and, to add to the snafu,... Waited 22 min. before a menu was given to us...! -The "at sea" days provided very little activity and other things to do (Napkin folding) was about the most interesting, -When there was live music (or D.J.) the volume could have been herd across the Caribbean. Even the public address system was over modulated to the point that NO ONE understood a word. -The checking in and checking out process went very smoothly...probably due to the fact that those people were part of the embarkation port and NOT the Oasis. NOTE: Not sure if Royal Caribbean's "Board of Directors" will see / read these issues, if they do, can only hope they will address them. Read Less
Sail Date November 2016
Things that would improve the Cruise Experience 1. Significantly improve the "My Dining" (front of house) organization. Standing in line from 4:30PM to be seated at 6:00PM is unacceptable without some time of advanced ... Read More
Things that would improve the Cruise Experience 1. Significantly improve the "My Dining" (front of house) organization. Standing in line from 4:30PM to be seated at 6:00PM is unacceptable without some time of advanced notification (or at least some type of seating for the elderly). 2. Cut WAY back on the significant pressure to sell thousands of dollars in jewelry at every turn. We have felt less pressure form timeshare sales people. At least the timeshare goons are only in your face for 4 hours - not daily for 7 days. It boggles the mind to push for sales that are well beyond the limitations set by Customs, and when this is mentioned, crew speaks privately in hushed tones that "... there are ways around things - we can explain in more details AFTER you make a purchase..." 3. If an event requires reservations, get serious about it instead of ignoring people who arrive an hour early and just take a seat (Aft Aqua Events). Crew member response [breaking away from flirting with another attractive crew member]: "Oh well - they were here before I got here so there is nothing I can do about it". 4. Ensure there is sufficient staff at the "Windjammer" to clear tables. We had to ask four different crew members one morning, and wait over 20 min before tables were cleared - then they cleared all 8 tables at one time. 5. Customer service actually has to provide a service. We asked for an email to detail our cruise frustrations and Customer Service said they did not have any emails for anybody associated with the cruise or RCCL, and we would have to go on-line to find the information. 6. Make a point in your advertising that 75% + of the passengers are expected to be octogenarian. According to many of the guests, this is considered 'normal' for this cruise (mid-November Eastern Caribbean) - but you don't find out until you have taken this cruise the first time (there will not be a second time for us). 7. Don't try to charge passengers $3.50 for free coffee (Deck 5 - 24 hour cafe). 8. When there is a change in show times - change the attitude of the restaurant staff. There is a significant lack of communication between food services and entertainment management. 9. Increase the advertised lead time to get into a show. If a show starts at 8PM, recommend that those with reservations get to the doors no later than 6:45PM, or they will not be able to get a clear view of the stage. 10. We understand that the first order of business of the pool deck crew is safety - commendable. However putting up signs on the pool deck that chairs that are "saved" for more than "30 minutes" will have towels and belongings moved by the pool deck crew, needs to be adjusted to something that reflects the reality of "120 minutes". The 80+ crowd arrives on the pool deck at 8AM, puts down a towel and a paperback, then goes for breakfast - back in 90 - 120 minutes to sit in the chair for 20 minutes, then takes off for another 90 - 120 minutes, repeating this pattern as it suites their needs. All along - very few people in the pools or hot tubs. The commentary is not so much on the geriatric set saving seats, as RCCL's signs which are not geared to reality. Read Less
Sail Date November 2016
If you like a big city when people do not really care or know who you are this is the one. We had been on this ship and the Allure but this time things really changed. When a ship charges 2 dollars and 50 cents for popcorn that is really ... Read More
If you like a big city when people do not really care or know who you are this is the one. We had been on this ship and the Allure but this time things really changed. When a ship charges 2 dollars and 50 cents for popcorn that is really going over board. When you have prices of BETTER food printed on the menu, that does not work. You mean you are feeding me the bad stuff. When you take pictures all the time and ask you to buy them that is overboard. When you have a comedian do the same show over and over and then have him in the big theater at the end of the cruise with the same show, something is wrong. This cruise lines has really fallen, if you want a better experience try Princess or Celebrity, they still seem to have what cruising should be like. When you close your buffet at 9 and really have no place to get something to eat late, except a place with jello, you should just get out of the business of taking care of passengers. When you move a show at the last minute to another venue when some people had waited over 30 minutes and then found no place to sit at the new venue, something continues to be wrong. When all the crew does not greet you or when you ask a question and they tell you to take it easy, again something is wrong. When you charge 5 percent on money that you are putting on your card, get every penny and something is wrong. When you can find no place to sit at the buffet, something is wrong. After thinking about this and many other items, something is wrong with you if you take a Royal Caribbean cruise. There are so many better ways to spend you travel dollar. If you want a better option for a low price try Carnival. One good point, the ship did have the best internet that we have ever had on a cruise line. Read Less
Sail Date November 2016
I'st time on the Oasis. Never again. We have been on several other RCCL cruises and are Cabin attendant and dining room staff get a 5 star rating. Guest Relations get a 1, lower if possible. I made all of the show reservations ... Read More
I'st time on the Oasis. Never again. We have been on several other RCCL cruises and are Cabin attendant and dining room staff get a 5 star rating. Guest Relations get a 1, lower if possible. I made all of the show reservations several months in advance. Guest Relations made changes to them without advising us. We found out about them when looking on the reservation site on TV. When we asked about the changes, they said Miami made the changes. Later we found out they (Guest Relations) made the changes. Since the shows were completely booked, we could not go to the ones we had reserved. One of their changes scheduled a show while we were on a RCCL excursion. I was totally disgusted. Food for 6800 passengers must be difficult to make and therefore was only mediocre. With 6800 passengers, you could not find a seat in the windjammer, the Schooner Bar and elevators were crowded. Read Less
Sail Date October 2016
The best and worst Why do I put just two on five ? It could be one, but there is two good points: The beauty of the ship and the service from waiters and cleaning room team. For the rest it's absolutly incredible to find what I ... Read More
The best and worst Why do I put just two on five ? It could be one, but there is two good points: The beauty of the ship and the service from waiters and cleaning room team. For the rest it's absolutly incredible to find what I met. A International Ambassador who didn't like foreign customers, a food quality equal to school kitchen, shore excursions who are a shame for the company. Everything is made to make money with customers. You always have to pay to have something or a service. In the beginning of the cruise, complains came from French cruisers, then it was from Canadians and finally from some Americans. So the comment is shame on managers who decided to transform the better ship in the world to a bad experience for cruisers. I made the cruise to celebrate my wedding anniversary with my wife and the dream became a nightmare... Dozen of others cruisers had the same point of view, sade, very sade Read Less
Sail Date September 2016
Bigger does not always mean better. WalMart is huge with lots of choices under one umbrella of groceries, hardware, getting your nails done or even an eye exam and tires. Oasis provides a similar array of choices. It is a beautiful ship ... Read More
Bigger does not always mean better. WalMart is huge with lots of choices under one umbrella of groceries, hardware, getting your nails done or even an eye exam and tires. Oasis provides a similar array of choices. It is a beautiful ship but customer service and personality is lacking. It is huge, it is beautiful and offers choices but you will wait in lines forever for activities. Sure it has a carousel, but it is only open a few hours a day. Sure it has a zip line, again only open a few hours a day. It is a handicap accessible ship but not handicap friendly. We took my parents for their 50th anniversary as a gift, they had never cruised before. We had been on 2 recent cruises with Enchantment and Allure with good experiences. We were nearly trampled to death with no special arrangements for handicapped individuals to board. The elevators close so quickly that the wheelchair is constantly getting hit with closing doors that do not seem to sense someone is there. Lining up for shows left wheelchairs near stairs with huge potential fall risks. The impersonal mall-like atmosphere has line dancing, zumba, parades and shopping, but leaves no way for those in wheelchairs or scooters to make their way through. It is chaos. Dining was good. The first night we ate at Chops and it was fantastic, but hugely pricey at $268 for a party of 5. They sang happy anniversary and we received wonderful service. Rooms were clean and steward was on top of everything. LONG lines for customer service constantly. LONG lines for everything. The dining area was so noisy it seemed more like a high school cafeteria with people hollering, it seemed uncivilized. The food was good, but the wait staff seemed stressed and pressed for time and it made it impersonal. I felt sorry for them. There was no joy in their jobs. We went to the Prohibition Party, which again at $35 per person seems pricey. Difficult to get a wheelchair in, and due to impatience of staff getting my mother in, one waiter took it upon himself to press the go button on my mother's scooter, slamming her into the wall and break her toes. She then spent the last 4 days of the 7 day cruise in bed totally black and blue and placed on bed rest by the ship physician. It was awful. What was Royal's response? Why did she allow the waiter to push the button. Like she gave him permission? There was no apology, and for her pain, suffering and missing the cruise, she was offered free medical care when we had already paid for the cruise insurance. The whole process was one of indifference, lacked any compassion, and frankly felt it was disgusting. We will never cruise with Royal Caribbean again and recommend anyone with disabilities to avoid these large mega ships. They staff is stretched too thin to be helpful. Waiting in lines at the buffet or finding a table, there is no wiggle room for wheelchairs or scooters and staff do not have the capacity to help. We had really wanted the occasion to be special. It is very difficult to get to shows - all handicap seating is at the back, and late comers and drunkards are allowed to be at the back, so you get nothing from the shows whatsoever. Read Less
Sail Date November 2015
We are frequent travelers with Royal Caribbean and were really looking forward to sailing on the Oasis since we had a very positive experience on the Allure. We were very disappointed in the condition of the ship. Most of the public ... Read More
We are frequent travelers with Royal Caribbean and were really looking forward to sailing on the Oasis since we had a very positive experience on the Allure. We were very disappointed in the condition of the ship. Most of the public spaces seemed worn and dirty. In the Promenade, the tables were always dirty and strewn about. The Cruise Director and his staff were totally disappointing. We've never seen such an unorganized ship in all our travels. There were lines to get into the Windjammer. Service was extremely slow in the Main Dining Room for Breakfast service. Our show reservations were changed three times. My husband booked a Flowrider lesson only to have it cancelled on the date scheduled because the instructor said that he needed at least three people to book??? When we voiced a complaint about our experiences to the Cruise staff, their only response was to contact Corporate. Well, we did write a three page letter to the head Corporate staff. We sent it certified, return receipt so we know that it was received. This was in the middle of November. To this date, we have not received one word from Royal Caribbean. This is extremely disappointing. We feel that Royal Caribbean Corporation is only concerned with their bottom dollar and not satisfying their frequent cruisers. Read Less
Sail Date November 2015
We booked Oasis for a 5 night cruise which returned just after refurbishment. We are mid-level diamond members with a 2 year old. We booked an ocean view balcony in deck 8. It is quite evident that Adam Goldstein’s cutbacks are reflected ... Read More
We booked Oasis for a 5 night cruise which returned just after refurbishment. We are mid-level diamond members with a 2 year old. We booked an ocean view balcony in deck 8. It is quite evident that Adam Goldstein’s cutbacks are reflected in the lower level of services on this ship. RCCL seems to come up with a great ideas but falls quite short in execution. Oasis is an interesting ship, but it has the feel of a mall/hotel rather than a true cruise experience. Long time cruisers will miss the quaint areas on this ship as everything has the “open concept” feel. I doubt I would cruise this ship again, and that is the sentiment I got from others as they preferred the smaller ships for their hard earned money. There were sprinkles of some fabulous crew members who went above and beyond, but overall this was closer to the bottom of our experiences with RCCL. Keep a very close eye on your balance until you cruise. I had called to inquire several times about additional charges on a couple different occasions. Also when booking specialty restaurants if you have a child that is “free” (under 6), don’t add them to the reservation otherwise you’ll end up paying full price and have to rectify it once you get on board. Check-in: This was a nightmare as nearly the entire ship passengers were held in the pre-board area for nearly 2 hours longer than they told us. We felt like we were in elementary school with the elderly ladies threatening not to board us if anyone was standing up. All the reps had personalities of a rock and couldn’t crack a smile to save their lives. I have never experienced this before. Here is one place RCCL could have made extra money by having kiosks with snacks/drinks or RCCL gear for those waiting and improve a customer’s experience. I would have welcomed a nice smile, but I suspect that must cost more than RCCL is willing to pay for. Food: Giovanni’s was excellent. Chops was very good, but with a scaled back menu. tip: I suggest sitting outside when at Chops, less stuffy and excellent service. Johnny Rockets was a complete failure in service and food. I actually had to go elsewhere to get my daughter a milk because our server disappeared, and then to add insult, we were served cold food. Sabor had good food overall with friendly hostess and waiter. Windjammer keeps getting worse on each cruise we take, and this was no exception. The Solarium had good healthy food. The dining room was surprising good, just not too inventive for a menu created by a “renowned chef”. I strongly suggest you skip the character breakfast (they now charge $10) and just meet up with the characters during the day for free as you get nothing extra for paying the $10 (our meal was free as I booked before they started charging). Room service was another complete failure, with what should only take 40 mins actually is 120 mins with cold food and no apologies. Room: We had a ocean view balcony on deck 8 with sofa bed. The bed was the worst we have experienced on any of the RCCL ships (hard and sagging). The pillows were either overstuffed and hard or flat as a pancake. None of us slept very well at all. Our stateroom attendant (Joan) was the best we have had on any cruise. Room size was fine, we were able to store our luggage, carseat, and stroller without any of it protruding into the room. Interesting that the bathroom door does not fully extend to the top, I suspect this is how they keep airflow, but the room continued to smelled like sewer. It doesn’t help that I have an overly sensitive nose, but it was pretty bad on this ship. Casino: WAY too small for a ship with 6000 guests. They had 2 servers and 2 bartenders for the entire casino. Every single time I was in the casino, I heard nothing but people complaining about service. My husband did not gamble anywhere near as much as he does on the other ships. Probably because he had to go elsewhere for his drinks. Does RCCL not understand that keeping your customers in the casino (and liquored up) brings in more revenue? Services: I visited the spa for a pedicure and it was near the bottom of any of my pedicure experiences anywhere. Of course they pressure you to buy their product, but once my skin started itching from one of the products (yes, I have overly sensitive skin), she quickly finished up my pedicure. I was out of the spa in less than 25 mins, almost like a drive through spa experience. The exercise area was completely packed. I gave up exercising when I saw the crowds there. I suggest the running/walking track which is open 24 hours a day and has some great spots to stop and relax. Entertainment: We did not actually make it to a full show since our 2 year old only wanted to ride the Carousel. Everyone we spoke with about the shows were not impressed at all. They were no where near a Vegas or Broadway level and CATS went too long, but some did say that the talent seemed a bit new/young. Some people mentioned that they saw many people walking out after about 20 mins in the shows. We heard the comedian was pretty good, but that was just too late to drop off our child. Boardwalk: We visited the ice cream/cupcake store several times. The cupcakes were a hit or miss for taste. Ice cream was fine, but the cones were soggy. The Dog house did not have corn dogs, which my husband was looking forward to, and the hotdogs tasted like cardboard. For this being Boardwalk, I am really surprised there was no cotton candy, popcorn, pretzels, etc., but again, short on execution of an idea. Shore excursions: We did not do any shore excursions since we have been to Nassau and Cozumel many times, but I can strongly recommend the submarine in Cozumel if you are not a diver. Shopping: I was excited to check out the Coach store, but once inside I did not find any item that was a deal. A few of the items were even of the outlet quality leather . Prices were actually higher than the coach.com website. Even paying “duty” or taxes, you can find a far better deal just waiting for a 20-25% sale. The Michael Kors and Kate Spade shops were the same from my comparison shopping. I do find it odd that they are adding these “boutique” type shops on board, as most people who are able to spend $500 or more, are certainly not worried about duty and tax. I did enjoy watching the frenzy that RCCL can create by putting up dividers on the Promenade and trying to portray the boxes gift sets were such a deal. Perhaps they are for $10? Nursery: For this being an off season, we had much difficulties getting times in the nursery for our child. I was rather surprised at this as we never had any issues on other ships. Once we tip the nursery staff, we were able to get some times that worked for us. Disembarking: Surprisingly, getting off the ship was far faster than getting on the ship. Although it was very disorderly and I am sure RCCL will blame Customs and Customs will blame RCCL. All in all, if you cruise RCCL often, this will be a totally different experience and much less personal. After this cruise, I think I stick to the Freedom ships and also reconsider trying Carnival again and venture to NCL as there isn't much to loose in regards to service and quality from RCCL. Read Less
Sail Date October 2014
This was our 35th cruise, 5th with RCI. Overall, we enjoyed the cruise itself, however, the booking process, the safety drill and getting on and off the ship were such a nightmare that we will likely not return to sail a 'mega ... Read More
This was our 35th cruise, 5th with RCI. Overall, we enjoyed the cruise itself, however, the booking process, the safety drill and getting on and off the ship were such a nightmare that we will likely not return to sail a 'mega ship' like that in the near future. It appears to us that while the ship itself is absolutely stunning, RCL's ability to manage the passenger load is nothing more than a disgrace. The Booking: We booked on line at the RCL web site. We booked four cabins for a total of eight passengers. A few days before sailing we noticed that the prices had dropped and my sister expressed an interest to join us. She is a single and RCL quoted us a 200% supplement for her. When we asked about her joining us in my cabin, they told us we needed an upgrade to do this, which would still have resulted in an increased cost equivalent to the 200% supplement. We offered to pay for two passengers, with only her showing up, but this was denied as well. The rep told us that they would rather sail with an empty cabin than sell it to us at the advertised double occupancy price. We ended up going without her. The Embarkation: We boarded in Rotterdam. We did buy the RCL air and transfer package and this worked great. We were received at the Amsterdam airport and bussed to Rotterdam. When we arrived at the port our jaws dropped. There was the mother of all line-ups. And it was outside and it was raining. We stood in line and after an hour my wife needed to go to the bathroom. No bathroom. She tried to get into the building, but access was denied. She ended up crossing the road and sneaking into a restaurant to use the bathroom. It took us two hours to get onto the ship. Apparently, the same experience was shared by our fellow cruisers boarding in Southhampton. The Safety Drill: It was a disaster. Staircases plugged with people, some moving up, some moving down. Some went left, some right some just stood there not sure where to go. We did end up getting our cards scanned, but I don't think we were in the right place. The Cruise: Once on the ship, we had a good time. It is indeed a beautiful ship and it does have that 'Wow' effect. Except for the first day, the public spaces did not feel crowded at all. This ship has so much to offer that it took us 10 days just to experience the essence of it. For example I've seen complaints that there was no Salmon for breakfast, but this was only the case at the marketplace buffet. The complainers did not realize that there were at least five more venues where breakfast was being served, and that they all had different offerings, some including salmon. In general, the food was good in quantity and variety, and average in quality. Appetizers, soups and desserts were above average. We did try the 150 Park specialty restaurant and felt it was ok, but not worth the high extra cost. Especially not when adding the abnormally high cost of the wine (they have a few sub$50 a bottle wines on the wine list, but none of them was 'in stock'). We enjoyed the entertainment offered, especially the comedy show, the ice show and the Oasis production show. We were somewhat disappointed at Cats. How long can you watch heavily accented English dancers crawl around the floor? At the beginning of the show there was standing room only, but by half time about one third of the audience had left. Yes, we did make reservations for all the shows we went to, but except for the comedy show, it was not really necessary. Especially not if the show was a repeat. The crew was very friendly and we especially enjoyed the services of Vince, our head waiter. Superb service. The Disembarkation: The lines to get off the ship started to form around 7am. By 12 noon, nobody had gone off the ship yet. The announcements were that there was a customs delay. We finally got off at 2pm. Luckily we did not have flight reservations for that day!! The Bottom line: Great ship, great crew, enjoyable cruise, but not recommended if you are elderly and cannot stand in line, in the rain, for two or more hours without washrooms, chairs, hot drinks, etc.   Read Less
Sail Date October 2014
This ship, in my opinion was too big, too crowded, too expensive, and disappointing. I couldn't wait to see what it was like and found, to my dismay, that the shows have to really be pre-booked if you have any chance of getting into ... Read More
This ship, in my opinion was too big, too crowded, too expensive, and disappointing. I couldn't wait to see what it was like and found, to my dismay, that the shows have to really be pre-booked if you have any chance of getting into them. Out of 7 shows, I could only book 2 (now we are talking run of the mill after dinner shows) and they were at odd hours. I had a balcony suite. Much smaller than any I have been in. Bed uncomfortable; large lump in the middle. Had many bruises as I tried to maneuver around the cabin. Of course no shampoo, soap, lotion, shower caps, etc. anymore. The last two cruises I was on in Nov. and Dec. 2009 not longer left a chocolate on the pillow at night. The Oasis did but no big deal. Too many people. Too little staff. My advice: DON'T DO IT. It was my one and only dreadful experience on a ship, I call it the ship from Hell. I would not even go again if they paid me. I have cruised a whole lot in my life and I absolutely love the Independence the best. I can usually find something good about any ship but day after day just became more aggravating to me. The adult area is very, very warm and only has many, many hot tubs. No salt water pool like the Independence or the Navigator. Also most of the restaurants were speciality, in other words, you pay. People were constantly bumping into one another, my feet were black and blue, there were fights between families over seats (saved ones, the big no no anyway). The ship had no motion in the ocean so to speak. It was like riding on glass. For a seasoned traveller on big boats, sail boats, cruise ships, river boat cruises, it just didn't feel normal to not let the rocking put you to sleep at night. The crew was also grumpy as a rule; I think it was too much for them too. One nice thing about being Diamond however was that we did have drinks and appetizers every night before dinner and I learned to love "lemon drop martinis" and there was a breakfast room for the Diamond members. Otherwise the concierge hands were tied as far as helping get into the production shows. So, and a big so, if you book on the Oasis or the Allure, be sure your travel agent or you go in on your computer and book the reservations for the shows in advance. It was most disappointing and the RCC person I booked with failed to tell me this. So, that is my take. Guess I'm just getting old. Too much noise, not relaxing at all. More suited for younger families with children in my opinion. So I'm just giving you a heads up. And the price was outrageous to boot. I am paying less to fly to Rome, stay three days, get on the Navigator in Oct. for a TA than this one week in hell on the Oasis. Sorry RCC, I love the Independence, love the Navigator, Jewel, Radiance, etc. but a 6,000 passenger ship with another 2,000 crew is just not for me. BUT, I am so looking forward to Oct. and the ship I know from top to bottom with a gym that looks out over the sea (the Oasis was on a lower deck and it was more like a HS gymnasium. Ciao. Read Less
Sail Date May 2010
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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