282 Royal Caribbean Oasis of the Seas Senior Cruise Reviews

This was a great family vacation. We were traveling with a 9year old and a 10 year old as well as a 17 and 19 year old and it was a good way for everyone to have a good time in their own way. This ship itself was gorgeous, it was ... Read More
This was a great family vacation. We were traveling with a 9year old and a 10 year old as well as a 17 and 19 year old and it was a good way for everyone to have a good time in their own way. This ship itself was gorgeous, it was updated and unique, and was open. However due to its large size, it could fit a lot of people, over 5000. This made it quite crowded. I have never waited in so many lines in my life-- especially not on a cruise ship! It was difficult to get around without bumping into somebody, and near impossible to find a free deck chair by the pool. The entertainment was as usual amazing. The aqua show at the AquaTheatre is a MUST WATCH as it is breathtaking. The food was mediocre as I find Royal Caribbean's usually is. But the service was great and our server was personable and friendly. Something I have to bring up that I disliked was at the end of the cruise, the maitre'D interrupted our dinner to have everyone give a standing ovation to the staff. Not once, but twice. I am all for giving the amazing servers the recognition they deserve, but it was extremely tactless to have everyone stand up and give a show for 5-10 mins while they are trying to eat their meals. Overall, not my favourite cruise. Good for the family but not for me. Read Less
Sail Date February 2018
We booked this cruise in 2016. At first I wasn't sure I'd like a ship as big as Oasis, but once we boarded, I quickly got over my hesitation. The ship is awesome - it offers a week of non-stop activities, good food and fun. ... Read More
We booked this cruise in 2016. At first I wasn't sure I'd like a ship as big as Oasis, but once we boarded, I quickly got over my hesitation. The ship is awesome - it offers a week of non-stop activities, good food and fun. There were some issues with the entertainment - cancelled shows, rescheduled shows, etc., but the shows that we did attend were great. We were introduced to Quest - what a hoot! Our cabin attendant was terrific and the waitstaff in the dining room was efficient and friendly. Now for the unpleasant part. We were on the cruise that started on SuperBowl Sunday. There was this great set up for football fans that included big screens and great food and drink. As we watched the game, a weight and age-challenged woman parked herself next to us. (BTW, I'm not exactly on the young side.) She asked which team we were rooting for - turned out that we were not rooting for her team. At which point she pulled out ... (I am not making this up)... a megaphone and proceeded to spend the rest of the game making our lives miserable with her overly loud pronouncements and weird siren noises mostly aimed at us. Her behavior was so unlike the vast majority of cruisers that we have seen and met (this was our 10th cruise). I know that RCCI does have a code of behavior for passengers, but who could we report her to? Our only other issue was with our lunch at Chops. The service and the food were both poor - very unlike our experience anywhere on Royal Caribbean ships. We did express our concern to the host. He tried to reschedule us for another complimentary lunch, but we couldn't work out the timing. As a result, the cost of our lunch was refunded - something that we really appreciated. By the end of our cruise, I was ready to turn around and get back on! Read Less
Sail Date February 2018
We chose this cruise because we were RCCL Loyalists. Unfortunately, our expectations were not met. Service had declined in many areas from the number of dining room attendants per table to what is offered on the menu to even getting ... Read More
We chose this cruise because we were RCCL Loyalists. Unfortunately, our expectations were not met. Service had declined in many areas from the number of dining room attendants per table to what is offered on the menu to even getting freshly ground pepper on your salad. The shows although extravagant, were actually boring. for example the ice show had a child's theme. When in a port of call, many, many of the ships stores and restaurants were closed whereas had they been open, you could have availed yourself to them without huge lines. Even little things like room attendant making towel animals nightly was missing except a 2 times plus gone were the mints that used to appear on your pillows. It was a nice touch, but... We had sound problems with our TV so maintenance was called, it took almost 4 hours for him to appear. Lastly, room service in the morning was either incorrect or missing altogether. Very disappointed. Read Less
Sail Date January 2018
I took this cruise because my daughter now lives in Orlando, we prefer Princess!! We were shocked to see when docked in Labadee that the lunch outdoor area by the beach was being set out around 10:30 a.m. We looked at the buffer at ... Read More
I took this cruise because my daughter now lives in Orlando, we prefer Princess!! We were shocked to see when docked in Labadee that the lunch outdoor area by the beach was being set out around 10:30 a.m. We looked at the buffer at that time thinking we would try this buffet, but no way, everything was sitting in trays with no lids to protect from the heat and the flies!! We were disgusted and went back to the ship. I said to my husband " boy" a lot of people are going to be sick, sure enough that evening they announce they have a high number of passengers reporting to the medical clinic on the boat, and if anyone else is experiencing vomiting or diarrhea please seek medical help!!! I also saw a cabin attendant blow her nose and then proceed to put her hand into a plastic bag to get some cardboard glass covers, touch them with her hands that she just used to blow her nose, and put the cardboard cover on the the glasses to be placed in the cabin, what happened to washing your hands after blowing your nose!!! This cruise line is all about charging you for everything:, room service is $9.00 plus service fee, and your order comes cold!! They charge for hamburgers, wine pricing is unreal. Their reception for past guests was pathetic, held on the helicopter pad, no chairs. We were given a glass of wine (small one) when walking into the area, no one walked around to give maybe another glass, no appetizers were given. The effort put into this gathering was quick and minimal gestures! No kleenex in the cabins, no tiny shampoos, no tiny hand cream, nothing. Read Less
Sail Date January 2018
we had a great time on our latest cruise vacation. even though the weather was not great the whole cruise, the staff were very attentive and our dining staff were the best we have experienced in many years. the shows were very ... Read More
we had a great time on our latest cruise vacation. even though the weather was not great the whole cruise, the staff were very attentive and our dining staff were the best we have experienced in many years. the shows were very professional, Kat's was not my favorite but the performance was as you would expect in a west end or broadway show, excellent. royal Caribbean always provides a great cruise experience and we intend to take many more cruises with them. our cabin staff did an excellent job keeping the stateroom clean and tidy. the balcony over the Central Park offered a great view and comfortable experience. even though there were over 6,000 guest on board we did not feel overcrowded. the bars were always comfortable and the staff were always attentive and pleasant. I enjoyed the extra food stations with the pizza, hot dogs and ice cream, great for small snacks during the day or late after the nightclubs. Read Less
Sail Date January 2018
Where do i begin. As we planned for the holidays for a 6 room trip with the family, we were pretty excited. Since day 1 nothing went as planned. We were all supposed to have anytime dining and they checked us in different times and ... Read More
Where do i begin. As we planned for the holidays for a 6 room trip with the family, we were pretty excited. Since day 1 nothing went as planned. We were all supposed to have anytime dining and they checked us in different times and didn't sit us at the dinner table together as a family. Secondly, one of our rooms was a complete disaster. The fire hydrant went off all over our bed, so instead of staying on the island we had to stay in our room to wait for crew to come fix it. They were little concerned about the inconvenience and the manager only cared to know "how many pieces of clothing was sprayed and to let him know tomorrow when he came back". He did not ever come back. After that, our bathroom toilet decided to overflow when we were not in the room and went all over our personal belongings in the bathroom. Not a single apology and when we finally decided to complain, they said they were "working on issues and to not flush anything but toilet paper". Basically implying we flushed something down the toilet? That was another day wasted trying to get our room situated. As a family, we decided to do shore excursions through caribbean. Particularly, snorkeling where we booked a "pirate ship" where a treasure hunt and turtles in water were promised as apart of the excursion. Not only was there not pirate ship, we were told there hasn't been anything like that in the water and we would not see any turtles at this time. Why would they sell us a package for that? So we thought, ok we wont do that excursion and get a refund as the represented promised they would do for inconvenience. So we went to guest services, where they did not refund the entire purchase but a measling $7 per ticket. The excursion was $70 a piece and we had 11 people for labadee snorkling. How is that acceptable? We also booked snorkling on st. Thomas in which they prompted us to the location or we would miss it. The excursion then advised us to wait patiently, 2 hours later our grandfather passes out and has a heat stroke. They promised we would have beverages and on the boat in less than 10 minutes. After we got our grandfather back to the boat, they advised us they werent taking us to island and little to no fish were even in the waters since the hurricane irma. Again, how is that acceptable practice to sell excursions that they know they aren't providing? Thats called false advertisement. We wouldnt have cared if they refunded us the full amount for 11 people on both excursions. They just refunded 1 and $7 dollars off $70 per person on the other after being promised they would take it off. basically robbed us of $693 dollars while causing a heat stroke to a grandfather. in all of my years as a business owner and working in federal government, i have never see a cruise liner not fix a ugly situation like this. Between all of us, we have completed well over 100 cruises and may never return to royalcaribbean. Only positive, was dinner staff. Even some of the shows were cancelled due to malfunctions. Incredible! Lastly, when they came and santizied our bathroom, my wife had a chemical reaction to chemicals used and not properly removed!! Read Less
Sail Date December 2017
This was a restful and FUN vacation. We slept great on our balcony stateroom queen/king bed and had a totally remarkable steward, Butch, to keep our room perfectfully. He must never sleep because each time we returned, he had been inside ... Read More
This was a restful and FUN vacation. We slept great on our balcony stateroom queen/king bed and had a totally remarkable steward, Butch, to keep our room perfectfully. He must never sleep because each time we returned, he had been inside to tidy up. The Grand dining, main dining room, was lovely. Our food was delicious and could not have been better. The service from Kumarun our waiter and helper Edi was just fabulous! We ate breakfast almost every day in the Solarium and had lunch in the Windjammer. Food each place was so GOOD! How others could report that there was food not up to par is beside me....ALL OF IT WAS GOOD and if you didn't like the selection just tell someone and another selection would appear. The ports were enjoyable but were still not back after the Hurricanes. St Thomas had so many telephone poles to install, it will take weeks and weeks of labor. BOth St Thomas and Puerto Rico (San Juan) showed the wrath of the storms and most of each island (including St Johns) did not have power all these weeks later (12/25/2017). Our cab driver in San Juan said they had been promised before but were "supposed" to have power available 12/23. Hopefully it did happen for them. The ship is beautiful. The superior balcony room is nice but the very smallest stateroom we have ever had. Be sure to take a hanging cosmetic bag for the bathroom as space for bath items is sparse. The shower IS small but works fine with great spray and hot water always available. The shows were superior. We enjoyed the water show at the acquadic center especially and also our second comedian. The theatre is lovely and comfortable, but do arrive early for your reservation. The Solarium seating area for sunbathing was so very nice and we usually had no problem finding a chair, but chair hogs totally exist. Enjoy your cruise....IT WAS FUN! Everyone gripes about lines...NO PROBLEM...they don't exist! The Acupuncturist was exceptional, Dr. Arun..he really helped my pain level. Be sure to check your pricing at the Spa..check the actual receipts as the discount percentage must be checked. Out of seven visits, I had one 100% correct, however, they do adjust them and you have to check only with spa personnel for that. Read Less
Sail Date December 2017
This classy particular ship has many activities, very good food, excellent /knowledgeable helpful staff. You can't get a free bottle of water or a bag of popcorn ..we felt bombarded by the constant literature you are handed to buy ... Read More
This classy particular ship has many activities, very good food, excellent /knowledgeable helpful staff. You can't get a free bottle of water or a bag of popcorn ..we felt bombarded by the constant literature you are handed to buy everyday...it never stops! If they aren't handing it to you, there will be something in your room advertising the sale on jewelry you just have to see. There are good places to eat at no cost..good variety in that respect. Noticed the area for kids to enjoy around the water is well layed out and colorful. Was impressed with the many activities for parents to enjoy with children. Very family friendly with movies, crafts, cartoon characters, face painting and other activities. I would consider this cruise possibly in the future but know that Royal Caribbean has their hand out at every turn..right down to the 6 pack of soda for $14.00!!! Read Less
Sail Date December 2017
Although the Oasis is a huge ship that carries more than 6,000 passengers, it seldom felt overcrowded to our group of twenty. How the cruise line manages that many people, I don’t know, but they do an excellent job. If you are ... Read More
Although the Oasis is a huge ship that carries more than 6,000 passengers, it seldom felt overcrowded to our group of twenty. How the cruise line manages that many people, I don’t know, but they do an excellent job. If you are concerned about crowds or long lines, choose venues that are not so crowded. For example, avoid eating at the Windjammer at peak hours and make reservations online before the cruise for the shows offered. Don’t miss the stand up comedy, Fly With Me, or the Oasis of Dreams. (Cats was being performed during our cruise, but no one in our large group was able to sit through the entire production). We were celebrating our 50th wedding anniversary and traveled with a group of family and friends, all wanting a different experience on this cruise. For the older group, the solarium was a favorite place to hang out. Several whirlpools, a small buffet and complete bar provides a quieter venue. For our 18 to 24 year old crowd, basketball, ping pong, rock climbing, surfing and dancing until the wee hours of the morning keep them happy the entire week. In the dining room, the staff quickly became “family”. Our dining room server Roella told us on day one to let her know what we wanted or if we didn’t like something, so she could fix it. She was true to her word and our nightly dining experiences were terrific. The ship is just starting to show a little wear and tear in the cabins, but the public areas of the ship are well cared for and the ship appeared clean at all times. Many in our group participated in a variety of shore excursions, with the active ones being enjoyed more (snorkeling, zip lining) and the excursions involving long travel times less enjoyable ( seeing ruins in Cozumel). A few in our group chose to stay on the ship at several ports and enjoyed the peace and quiet and empty pools and jogging track. All in all, this cruise was an excellent choice for our diversified group and was enjoyed by all. We can’t wait to cruise again. Read Less
Sail Date December 2017
Been on about ten cruises, mainly RCCL. Embarkation, noonish, was efficient, with just a couple brief stops in a smoothly-proceeding stroll. A beautiful ship that seldom feels crowded. Although not preferred, cabin was ... Read More
Been on about ten cruises, mainly RCCL. Embarkation, noonish, was efficient, with just a couple brief stops in a smoothly-proceeding stroll. A beautiful ship that seldom feels crowded. Although not preferred, cabin was serviced twice daily, with requested ice unfailing delivered twice-a-day. Attended in a thorough, cheerful manner by SEAN007. Fun, attentive guy. Starboard Aft, 7702. Dining was a hugely anticipated activity and did not disappoint. Most alternative dining options were explored, including lunch at Park Cafe (maybe 4 visits), Windjammer (a couple breakfasts, a lunch or two), lunch and dinner once apiece in Solarium Bistro (skip lunch, just another small buffet), dinner at Sabor (much better than anticipated and under-visited), Giovanni's for dinner (absolutely stellar with string duo playing nearby, wonderful food, and hands-down best service from WILLIAM). Only visited MDR twice for breakfast and three times for dinner. Very acceptable quality food presented by a gracious dining staff. Special kudos to DAN and BEN. Always have dined at 8:30 and signed up for that, to be informed, after boarding, that 7:30 was the correct time. That information would have been appreciated when I was booking activity/show times. Chops for lunch at 1:30 consisted of a perfectly-prepared hunk of meat presented in a diffident manner by a fellow who seemed anxious for us to be gone--understandable, as 1:30 is the latest lunch is served. After scouring pre-boarding reviews about discontinuance of wine packages, I nevertheless asked several of staff if it was available. It wasn't until Thursday in Vintages that I discovered a placard advertising 3- and 5-bottle packages! This is after I had an interaction with the supercilious manager of American Icon, who assured me the wine program had been eliminated. I trundled back up-deck and acquired said package. I showed the purchased punchcard to said manager, who informed that that was not a wine package. Not only that, he stated that he thought I meant the "old" wine package when I insisted the availability of a punchcard was all the evidence I required that there indeed was a wine program. He then conceded that it might be a wine package, but it wasn't really because it was sponsored by a wine distributor. I insisted, once again, that he agree with me that it was a package. He begrudgingly did. I've been in most aspects of food service for around fifty years, and have never been argued with in a restaurant setting, much less on RCCL. All this to say, one may get a package (we opted for the 3-bottle) of serviceable Italian wine! Please be sure to inquire of the manager of American Icon about non-packaged package. I'd love to learn of his response. Shows were a pleasant diversion. Cats is too long for a cruise. We weren't able to attend any of the comedy shows in the limited seating venue. Did the perfunctory walk-through of tourist shops in each port, not much else as I was hampered by a foot injury. Overall, a wonderful experience we'd do again. Read Less
Sail Date December 2017
Oasis of the Seas Dec, 2017 Always being intimidated with the size and scores of people on the “mega ship,” after careful consideration and reading countless reviews, we made the plunge and booked our cruise on the Oasis of ... Read More
Oasis of the Seas Dec, 2017 Always being intimidated with the size and scores of people on the “mega ship,” after careful consideration and reading countless reviews, we made the plunge and booked our cruise on the Oasis of the Seas. This being our 27 the cruise, over the years we have become accustom to certain expectations within the cruise industry so Oasis of the Seas was being held to an experienced cruisers standard. That being said I won’t bore you with every detail and will only covers the points most cruisers new and experienced may be concerned with. First let me say after reading many reviews, I’m amazed at the some of the ridiculous criticisms stated by many. Simply put, as in life, if one intentionally looks for things to criticize, rest assured, they will find something to complain about. On the other hand, if one chooses to focus on the positive things, life can and will be much better place for everyone and perhaps most importantly the complainer. Oasis of the Seas, like any other ship, has issues and can always improve but overall it is an amazing ship and cruise. Embarkation: Flawless! We arrived at the port at 11:00 and were eating in the Windjammer café by 11:40. I have read many reviews that stated not to waist time looking for a seat in the Windjammer due to over crowding; nonsense! We never had to wait for a table at the Windjammer the whole cruise. There was plenty of seating, never a wait, and always great service. Food was above average but not excellent. One neat thing was everyday they had a new meat at the carving station. (Prime Rib, Pork Loin, Turkey) Ports: Labadee, Jamaica and Cozumel 4 at sea days: Ports were good but we have been there so many times we could offer our own tour service. For the experienced cruisers, island days offer an empty ship with some very good deals on services that you may want to take advantage of. Ship: Spotless, well maintained! Never, ever felt like it was crowded even though there were over 6 thousand passengers aboard. A Couple of times the shopping area was congested but never any worse than any other cruise we have taken. Room: Mid Ship Balcony, 9th floor. Very spacious with more storage than any other ship we have sailed. Cabin steward was excellent, kept room spotless and always polite and out of site. Made sure we tipped him well! Ship Staff: Excellent. Many reviews said Oasis was understaffed and often staff was unfriendly. Absolutely untrue! The staff was very friendly and always willing to help and go the extra mile. They were every-where, yet they stayed in their own lane and never interfered unless summoned. On the other hand, as often as they attempted to help guests, many times I was ashamed of how the guest treated them. Being in the customer service industry for many years it always amazes me how rude and self-centered customers can really be. Often guests would treat cruise staff with disrespect and at times even contempt. This was really noticeable by the Panicle Class passengers who may believe they own the ship and could treat cruise staff and passengers anyway they wanted. Just a note here, they’re not the only ones who paid money for there cruise. One could easily arrive at the conclusion these may be the people who are writing the majority of critical reviews of the Oasis. Again, anyone can find fault with anything if you look hard enough, and Oasis of the Seas is no exception. Ship Activities: Many. There was always something going on aboard the Oasis. You could get as involved or uninvolved as your personal cruising style determined. Cruise Director: Average. With 6,000 passengers aboard the Oasis, one can only imagine how pulled the Cruise Director can be. That being said, I think they could actually use two directors on this size ship. Regardless he did well. Specialty Dining: Excellent! Should you choose a cruise of the Oasis, you must make a reservation at Giovanni’s Table. Believe me you won’t regret it, unbelievable! Specialty Dining Pricing: On the high side but still competitive with other cruise lines. While the prices may be considered a bit high, the service and quality of the food are worth it. After all you are on vacation, treat yourself if you can afford it. Main Dinning Restaurant: Very good! One could easily eat here for the whole cruise and be completely satisfied while saving a bunch of money. Quality of Food and service was very good and really nice to have your waiter call you by name and have your beverage of choice waiting for you when you get there. Bar Service: Great! Read many critical reviews complaining about lack of bar service. While we are not extreme drinkers, the wife and I have a history of getting one drink from every bar on the ship. This cruise was no different, we hit every bar (and there are many) and we never had to wait for more then 5 minutes for service and less than 3 minutes for our drink, with understandable exception of the pool or Solarium. Drink quality was very good. Tip: on day three, Oasis offers a 10-drink package for $80.00, excellent savings as typical mixed drinks go for $13.00-$15.00 per drink. Entertainment: Very Good. Was not impressed with Cats, but shows are subjective to ones personal preferences. Comedians were very good, just be a bit cautious with underage children, and language can be a bit forward. Bands were really good. DE-embarkation: Perfect, flawless. We choose to walk off the ship rather than waiting for our assigned departure time. We arrived at the de-embarkation point (Main Lobby) at 5:45 A.M. (make sure you get there early as 600 people choose this option making for quite a line). Despite the line, it was the smoothest of any ship we were on. Simply put Oasis has got this right! We were back at our hotel and on the road home by 7:10 a.m. As I shared from the beginning, the wife and I were very apprehensive a sailing on a mega ship with over 6,000 passengers. Now on the other side, I am sold out on the Oasis of the Seas. It never felt crowded or congested, in fact, we have sailed on many smaller RCCL ships with fewer passengers that felt much more crowded than the Oasis. My wife and I are looking forward to sailing on RCCL Oasis class ships again. I know if you give it a chance you also will be very pleasantly surprised! Read Less
Sail Date December 2017
We had been on 2 transatlantic cruises on Oasis of the Seas, and we wanted our friends to experience it, so 4 of us booked this cruise. The ship is so big and has so much going on, that there is surely something to please everyone. When ... Read More
We had been on 2 transatlantic cruises on Oasis of the Seas, and we wanted our friends to experience it, so 4 of us booked this cruise. The ship is so big and has so much going on, that there is surely something to please everyone. When you first get on, familiarize yourself with the "neighborhoods." Each has a different "feel" to it, so if one doesn't suit your mood, there is a different one that will. Read the list of events for each day. BTW, book you shows online as soon as your booking is confirmed. If you wait until you get onboard, they will be mostly all booked up. The ice show is especially popular, it's the best. The others can be seen on standby, usually, but bad seats. Also, "My time" dining is just like a restaurant, long wait in line at popular times. Having a fixed time and table is better and more cruise-like. At Labadee, we did not go ashore, but our companions did, and the loved it. All of the personnel were friendly, cheerful and super-helpful. Getting on and off was well-managed and easy. Read Less
Sail Date December 2017
We chose this ship for our Christmas gift to each other. And Port Canaveral is only 45 minutes away from our house, and the good reviews it has received on, Cruise Critic. This ship is huge! if you have any mobility problems this is ... Read More
We chose this ship for our Christmas gift to each other. And Port Canaveral is only 45 minutes away from our house, and the good reviews it has received on, Cruise Critic. This ship is huge! if you have any mobility problems this is not for you! Walking stem to stern is 1,800 feet make this trip just for your meals and you’ve walked 1 mile. Shipboard activities, any activity, that involved communicating with the crew was difficult. We only speak English so if the crew was speaking English the accents were unintelligible. Service did not come with a smile, they had their 18% gratuity built right in. Buy a can of beer $ 8.00 plus $ 1.44 tip! $ 14.00 liquor plus $ 2.52 tip, $ 16.52 total, for 1 drink! When was the last time you went up to the bartender ordered 4 drinks and gave a Ten dollar tip for your his or her two minutes of time? I was served a slimy shrimp cocktail, room temperature, the waiter said he just took it from the refrigerator. Maybe it was from the refrigerator in our room? Why our room? Because there was a mini-fridge in our room didn't work, the response from steward was, it is just a cooler, not a refrigerator, OK! The food was poor and the service was tepid. The food on the Oasis was bad, bland, dry, and recycled, yes recycled, like a beef loin that was not used up for a dinner service would go into the fridge and would resurface the next day as Beef Bourguignon. Room service is free except for the $7.95 delivery charge and the 18% gratuity. The ship is beautiful, service not so good, food was bad, the room was OK. Outside the cabin was always hot. I had to change shirts every time I came back from being outside our cabin, soaked in sweat. I would not recommend, Oasis of the Sea, to a friend. Read Less
Sail Date December 2017
Our background: We've taken 22 cruises. My wife's done 24. Just completed #10 for us (#11 for her) on Royal Caribbean. Percentages say that we have chosen Royal Caribbean over other choices once we settled down to know our ... Read More
Our background: We've taken 22 cruises. My wife's done 24. Just completed #10 for us (#11 for her) on Royal Caribbean. Percentages say that we have chosen Royal Caribbean over other choices once we settled down to know our preferences. This cruise (our second on the Oasis) was overall just OK. We just did not have an “above average” experience. We're believing that Royal Caribbean has slipped in our estimation. Some of our negatives: The first night's dining was awful. Not blaming the waiter, his tables were not next to one another. We saw him rushing to serve about 4 tables away. Appetizers were not delivered. Main meals were not delivered until other tables were leaving the dining room after dessert. When you are almost the last table leaving in a huge dining room, it is a sign that something is wrong. Complaints were made. The head waiter promised a better second night...and they did deliver. The head waiter monitored and assisted with the operation. On 2 or 3 evenings, he appeared with complimentary champagne. The sad thing on evening 1 was that there was a party of 3 at our table...wife, husband, aide. The man was in a wheelchair, limited to soft foods, needing help from spouse and aide. His situation was ignored in dining that first evening, but helped on evening 2 and following. He needed to have food or soup delivered as they arrived because his process of eating too so long. This did happen most of the rest of the week. We have mostly been choosing breakfast and lunch in the dining room versus the unlimited portions in the Windjammer. Something is wrong when we were again the last patrons to leave the dining room for lunch. While the waitstaff was courteous and the orders were correct, it should not take 1 hour 45 minutes to be served and exit. Cutbacks are evident. Lunch menus were always the same. Dinner menus were also largely the same. We were not the only ones to notice that most meals had broccoli and carrots as the repetitive veggies. Bread and rolls are “on the table”, not served as in previous cruises. After dinner coffee was not offered...until we asked on evening 2. We are considered as Emerald members in the Crown & Anchor rewards program. Not impressed by the benefits on this cruise. To be sure, we booked late for this cruise with an inside stateroom. Our friends booked early with a Central Park balcony. They are Gold members, but got a bottle of wine, a complementary lunch at Giovanni's. We got a BOGO on one wine/beer purchase as well as the same thing at Johnny Rockets. IMHO, something is out of wack with 10 and 11 cruises. I sincerely believe that the computer system on the Oasis has problems. You all know that pre-booking shows/entertainment is the only way to go on Oasis-class ships. Ours were done by the agent who accompanied our group. When we were advised to confirm shows, only 3 of 6 could be done. 1 of the remaining 3 said “billing error”...for a FREE show. It was impossible to confirm the remaining 2. Guest services was NO help. Their fallback was that the reservations were never made. Our agent said that “billing error” means it was received in the system. Guest services was finally able to help us with a reservation for Frozen on Ice. Last statement on computer issues is that we do NOT enter the smoky casino willingly. My wife has COPD; I am a non-smoker and no longer find smoky situations tolerable. We did not gamble. When we get our final billing statement, there is a casino charge for $2.08. No way that it happened and not worth the final morning stand-in-line to dispute. Regarding the exit from the ship. We are part of a group of 35 traveling by bus to Port Canaveral. The luggage for 33 comes off as scheduled. 2 are left standing. They finally get their luggage 45-55 minutes after the others. The excuse is that there was a “mix-up” on board. Well, the same mix-up occurred with neighbor/friends traveling with a different group. Their departure from Port Canaveral was delayed even longer while luggage was sorted out and came off the ship. I know that “compost happens”, but it is sad when it holds up busloads of people. Our positives definitely include a great room steward named Trevor. I know it is his job, but he responded to all requests, knew our names from day1 (unlike dining room staff that never asked). We've already made a deposit for December 2018 on a Royal Caribbean cruise. Hoping for the best! After this one, our expectations are lowered. Read Less
Sail Date December 2017
We have ejoyed all of our preveious Royal Caribbean cruises. This was a good Christmas cruise. The cabin was too small (smaller than previous cruises). Dining was excellent, entertainment was excellent, service was great and ports and ... Read More
We have ejoyed all of our preveious Royal Caribbean cruises. This was a good Christmas cruise. The cabin was too small (smaller than previous cruises). Dining was excellent, entertainment was excellent, service was great and ports and shore excursions were avg. There's a reason Royal Caribbean is rated the top cruise line for the past 14 years. It has great ships with decent food and outstanding entertainment. We took an identical cruise on Oasis of the Seas last January and I have to say that the non-holiday cruise was a better experience. Still, this was a very good cruise but, as expected, the crowds were bigger and the public areas were outrageously noisy. Much of the noise was created by the ship itself with loudspeakers used by barkers, cruise directors and music set to their very loudest levels. I suppose this is necessary because kids today seem to carry on conversations at the top of their lungs. Read Less
Sail Date December 2017
10 friends plus myself decided on this cruise to experience the Oasis class of ship. Having sailed on smaller ships in the past, we wanted to try this particular class. While the ship was at capacity according to the captain, the only ... Read More
10 friends plus myself decided on this cruise to experience the Oasis class of ship. Having sailed on smaller ships in the past, we wanted to try this particular class. While the ship was at capacity according to the captain, the only time it felt overcroweded was after a show, when returning from an excursion or partis on the Prominade Deck. Ship could use additional elevators which apparently weren't in the building plan, long walk from one end of the ship to the other. Luckily I had my fitbit, clocked in at over 22,000 steps in one day without using the walking/jogging deck. Most people were courteous, but as usual, there are some that feel entitled. Generally, most people are polite. Since it was a cruise during the school year, there were more seniors in wheel chairs and walkers, and scooters trying to get around. All in all a Great Cruise Read Less
Sail Date December 2017
We have sailed with Royal Caribbean in the past. And we like their customer service both dining room and house cleaners. A wonderful experience. Because of the staff of Royal Caribbean we will stay loyal to Royal Caribbean. We enjoyed the ... Read More
We have sailed with Royal Caribbean in the past. And we like their customer service both dining room and house cleaners. A wonderful experience. Because of the staff of Royal Caribbean we will stay loyal to Royal Caribbean. We enjoyed the shows, dinner and other entertainment. Meet lots of nice folks while relaxing by pool side and dinner. Looking forward to our next cruise. Our best experience was the dining area. The waiters at table 672 made dinner most enjoyable. So I will add that the pool area was always clean.... my only complaint was getting on board the ship. folks still leaving at 11:00 AM and we could not get a porter so we carried our own luggage on. Life would have been easier had the ported did the work. Hope it will be easier getting on the next cruise. Cape Canaveral is our favorite port. So we will be doing most of our sailing out of there. Read Less
Sail Date November 2017
Having cruised with Royal Caribbean before, and thoroughly enjoying it,we booked this cruise as it offered some winter sunshine at a reasonable price. We were not too concerned about the fact that we had previously visited all the ports of ... Read More
Having cruised with Royal Caribbean before, and thoroughly enjoying it,we booked this cruise as it offered some winter sunshine at a reasonable price. We were not too concerned about the fact that we had previously visited all the ports of call, we just wanted the cruise experience on a ship larger than any other we had been on before. The ship was beautiful but we did not think that the complimentary facilities offered accommodated the passenger numbers. The queues for the anytime dining in the evening could be very long though the staff did try very hard to deal with this. There was often a long queue for the Windjammer at breakfast and lunch. The promenade cafe and Boleros were no larger than those on the Freedom of the Seas even though there were lots more passengers. Possibly this is due to the amount of space being taken over to accommodate an abundance of cover charge eateries and high end shops. On a positive note the shows were all very enjoyable in a comfortable theatre. Overall the staff were friendly and worked very hard to look after us. Read Less
Sail Date November 2017
There's a reason Royal Caribbean is rated the top cruise line for the past 14 years. It has great ships with decent food and outstanding entertainment. We took an identical cruise on Oasis of the Seas last January and I have to ... Read More
There's a reason Royal Caribbean is rated the top cruise line for the past 14 years. It has great ships with decent food and outstanding entertainment. We took an identical cruise on Oasis of the Seas last January and I have to say that the non-holiday cruise was a better experience. Still, this was a very good cruise but, as expected, the crowds were bigger and the public areas were outrageously noisy. Much of the noise was created by the ship itself with loudspeakers used by barkers, cruise directors and music set to their very loudest levels. I suppose this is necessary because kids today seem to carry on conversations at the top of their lungs. Thankfully, Oasis provides a refuge from the noise and chaos in it's solarium area where kids under 13 are not welcome. It provides a quiet spot for a quick breakfast or lunch as well as respite during the day with its own pools and hot tubs. For the most part, entertainment was top notch ranging from an incredible production of the long running Broadway show, "Cats," to excellent lounge shows featuring the pros from the "Cats" cast. And, because of the outstanding activities aboard Oasis, it's no wonder that parents like to take their kids along for Thanksgiving break. One of the highlights of our first trip on Oasis was our Central Park Balcony room where an incredible violinist from Ukraine, Eugenia Kulanova, and her husband and pianist, Dmytro Kutsov. played every evening from 6 until 9 p.m. Ms. Kulanova is quite possibly the best solo violinist I have ever heard and she uses a violin that would match or exceed the sound of any Stradivarius I have ever heard. She was perfectly accompanied by her husband to provide such an enjoyable musical experience that one hated to leave it to go to dinner. Sadly, they have been replaced by another violin/piano duo that in no way matches or even comes close to the quality of music provide the Ukrainians. We were disappointed when we learned that the Central Park rooms were sold out but after hearing the new duo, we were very pleased with our Oceanview room with balcony. Another problem we encountered on this cruise was being double charged for merchandise purchases on three different occasions. In another case, we received a notice that we would be charged $25 each for two towels which housekeeping said we had not turned in but we had. Guest Services fixed that problem immediately with no questions asked and the merchants immediately credited our account for the over charges with apologies. Still, that's four times in a seven day cruise that we were erroneously charged and that is too many. It becomes a trust issue which forces one to check every receipt carefully. Friends reported encountering the same problem in bar areas where they were charged for more drinks than they actually purchased. While it could be coincidental, this smacks of a tactic used by unscrupulous retailers who do this deliberately in hopes that the victim will not discover it until too late, thus increasing profits. If it IS discovered they graciously fix the problem with apologies but still, it is cause for concern. Overall, we've found RC food to be acceptable but this trip we found all beef dishes to be very tough and difficult to chew. I sent one dining room steak back only to find its replacement equally tough and virtually inedible. I found chicken dishes to be very good and pork chops excellent but was unable to finish any beef dish, including beef tenderloin. Our cabin was adequate and clean and it was kept that way by an excellent cabin steward who was unobtrusive but seemed to be always available when we needed something. With the exception of one Headliner show, the entertainment was incredible ranging from "Cats" as the main theater production to great lounge shows and concert venues with quality entertainers. The one disappointment was a Nashville group called "Savannah Jack," a five person group which has served as a warm-up band for top stars like Kenny Rogers. Unfortunately, they were a headline group operating like a warm-up band and I never quite figured out whether they were a musical group that tried to be funny or a comedy group that played very little music. In any case, they failed. Apparently, the entertainment industry has decided that many people like to be a part of the show and Oasis accommodates this with Kareoke and a couple of really stupid shows called the World's Sexist Man contest and the Bellyflop Contest. These are NOT class acts. They are designed as all male venues aimed at demonstrating how low the cruising male moron can go. They might be funny if they were not so embarrassing. Still, they provide another way to occupy large chunks of the 5,600 Oasis passengers...as if they had nothing else to do. It is impossible to do everything there is to do on Oasis in one seven-day cruise. We didn't try and we managed to pick up a couple of new shows this trip..."Come Fly With Me," an excellent acrobatic musical and two bar (lounge) shows that we couldn't get in the first time. If top quality entertainment is what you're after, Oasis of the Seas easily provides it. Even with these negatives, however, cruising on Oasis is addictive and I can't wait to go again on Oasis or one of the newer Oasis Class ships like Symphony of the Seas or Harmony of the Seas. Read Less
Sail Date November 2017
Chose this cruise to go Eastern Caribbean did not make that area..instead we went to Mexico, and Jamaica the two places I did not want to ever visit again. Next we could not get tickets for comedy club on line ahead of time. I had ... Read More
Chose this cruise to go Eastern Caribbean did not make that area..instead we went to Mexico, and Jamaica the two places I did not want to ever visit again. Next we could not get tickets for comedy club on line ahead of time. I had tickets and then they got cancelled by Royal. On board we got tickets for comedy club but found out after waiting in line 30 min. that they had a computer problem and we did not get in.. I bought the drink package early non alcohol version this would have been great if I did not have to go to guest services every day to have charges removed (same story computer problems). The food in main dinning room was great, The windjammer also pretty good, all wait staff great no problem. Room steward great as always. Rooms had a balcony (outside) and opened up the balcony with our neighbors (4 other couples) . Royal has a lot better chairs on the Freedom class ships, chairs on balcony are not comfortable at all. Pool deck chairs are also very cheap, flimsy. Central Park deck 8 was great. Lots of places to sit and relax drink beverage, read. Great place to walk from aft elevators to forward elevators. Read Less
Sail Date November 2017
We cruise with family and friends which makes it more enjoyable. First the good. Or should I say great. The dining room staff; assistant waiter, waiter and head waiter, during our my time dining, where outstanding. They anticipated almost ... Read More
We cruise with family and friends which makes it more enjoyable. First the good. Or should I say great. The dining room staff; assistant waiter, waiter and head waiter, during our my time dining, where outstanding. They anticipated almost every request. They provided non menu items for sampling that where more flavorful than the menu items. Seeing the same wait staff every evening may seem boring for some, but I like it when someone remembers your name, what your drink preference is or what type of bread you like. It is those little things that make your day more enjoyable. Now the other things. Drink packages have changed. What you may have had last year may not be offered or included. What you think the deluxe package includes, may not pay for your favorite drink anymore. What was served last time may not even be on the ship or offered. Due to the hurricane season and the damage some locations received, some ports and locations remain closed. Itineraries have been changed forcing more ships to group into overcrowded ports and locations. This detracts from your port and excursion experience. Most ports can handle the normal 2 - 3 cruise ships at one time, but squeeze in twice that number and cozy isn't a good word. Overcrowding is a true statement. Read Less
Sail Date November 2017
This is our first cruise and I had heard good things about RCCL. We selected the Oasis and Eastern Caribbean for the dates and price, plus I really wanted to go to St Maarten. Alas, what do you know, due the hurricane damage, our ports ... Read More
This is our first cruise and I had heard good things about RCCL. We selected the Oasis and Eastern Caribbean for the dates and price, plus I really wanted to go to St Maarten. Alas, what do you know, due the hurricane damage, our ports of calls were changed to Nassau, Costa Maya and Cozumel. We spent a day at Universal Studio the day before embarkation, and that was fun (pricey also). I think multi-day passes would have been a better deal. I would also recommend the Express Pass - our average wait for the rides were about 45 minutes (it was a Saturday, and the parked closed at 5 pm). Line up for embarkation was long, but fast. The first glimpse of the ship was a little overwhelming due to its size... We parked at the RCCL parking lot, $135, I think. Apparently there are cheaper options; but since this is our first cruise, we figured we would just go with the established option. We bought beverage packages for everyone (4 adults and 3 kids). I was the only one with the alcohol package as the other adults don't drink or couldn't drink. I HAD to make an effort every day to make the package worth its price, if you know what I mean. Activities - As mentioned, the ship was HUGE!!! We didn't get to try every activity onboard during our cruise. Next cruise, I would like to try rock-climbing and ice skating. I did get a chance to try the Flow-rider, mini golf, ping pong, and a few of the shows. Kids enjoyed mini golf, ping pong and the kids club. The pool and activities area got kind of busy on at-sea days, but service was still good. Dining - Main dining room was very good. Rest of my group liked Windjammer because dress code is casual. Personally, I enjoyed the service and food at the main dining room - ours was The Grande. We had lobster tail on one of the formal nights - it was a little too salty. One thing I found was the beef (steak.roast) was a little salty and I am not sure what they do to it, but the texture was more like ham than beef. Cheesecake at main dining room was good, creme brûlée was decent. Dessert at Windjammer was below expectation. Room - We had two interior rooms on deck 6. Both with murphy bed that songs down from the wall - pretty cool. One of the room smelled like the previous guest did not shower during the whole cruise. Not really a foul smell, but it just smelled "lived in" the whole week of our cruise - kind of a stuffy smell. Mot sure if it could have been fixed as these are interior windowless rooms. Unless I wanted to keep the door opened for a long time, there was really no way to air the room out. The room was otherwise big enough for 2 adults and 2 kids. Service - We had excellent service all around except for one. Let's start with the good - our room attendant Leevan was very good and friendly. He made towel animals for us every night. Kept the room clean and tidy. What else can you ask for? Our main dining room waiter Reynaldo and the Asst Waiter were very good as well. By our second dinner, they had our drinks down pad. Mixed up our order once, but that was a busy night and they corrected it right away. Most staff were friendly and usually greeted guests as we come across them. THE a housekeeping staff on deck 15/16. Here is what happened - I had the kids standing on the first rung of the metal railing by the stairs on deck 16 (or 15, can't remember). This is an inside stair and rail, it is not the railing against the outside of the ship, so the other side of the railing is not a steep drop into the ocean, but rather a 4 foot drop on the the pool deck. Yes, I will admit, it is still wrong to have the kids step on the first rung of the metal railing while I was taking pics of them on a windy day. However, the action of this staff was uncalled for. He yelled from about 20 feet or so away near the top of his lungs "Hey! Get down from there." I really expected more professional behaviour from a cruiser employee. It wasn't as though the kids were misbehaving with no parental supervision. I was right there taking their pics. I thought and still think the proper thing to do would have been approach any of the 4 adults there and request we keep the kids off the railing. I talked to him about yelling at guests vs informing/telling nicely, and he was dismissive, saying he thought we couldn't hear him due to the wind - well then don't yell from 20 feet away, walk up to us and talk to us. I approached him again about 5 minutes later and gently told him it's not nice to yell at people, and he could have told us nicely to stay off the railing - again, he was dismissive and never apologetic. Entertainment - Anyway, enough about the bad. Entertainment was plenty onboard. We saw the diving show, headliner (Beatles Maniac) - very good, wife and kids saw Frozen in Time and they enjoyed it, the parade was fun, Come Fly with Me - it was good, Casino was fun, and we missed Cats. Ports of Call - We did not take any excursion. Nassau was ok. Nice to walk around the town. It was a little tough with 3 kids and a senior citizen to walk too much. Costa Maya - we took a cab to Blue Kay resort. Nice beach. You can use their chairs and table if you purchase drinks and/or food. Cozumel - was hoping to dive there, but didn't work out. Took a cab into town and back. Nice to walk around (kids and Senior stayed on ship). Peddler not too pushy and everyone is friendly. I think next time we will go to the beaches at each port of call. The only thing we missed compared to all inclusive resort was beach time. Overall, the ship was very big and impressive. Service was excellent. Food was good, and drinks are all top shelve - not no frills brand like at all inclusive. Would we go again - YES!!! And I think we may stay with RCCL for now. May be try an ocean balcony room if the price is not prohibitive - it just seems so nice to be able to sit in your balcony and stare at the ocean. Read Less
Sail Date November 2017
We finally decided to pull the trigger on an Oasis class ship. Last year we sailed on the Freedom and found that though its much larger than the ships we normally cruise that it wasn't as daunting a prospect as thought it might be. On ... Read More
We finally decided to pull the trigger on an Oasis class ship. Last year we sailed on the Freedom and found that though its much larger than the ships we normally cruise that it wasn't as daunting a prospect as thought it might be. On Oasis, there's a LOT of stuff to do and I think the ship is just too dang big! We have a fairly set routine and having all those other choices is nice or maybe is nice for certain groups of people but for us they had a lot of unsused choices. I think there are a lot of pluses, the food was great and better than freedom. Dining room service was better too. On the main street thing the pizza and café promenade are fantasic! That whole area works as intended I think. In the evenings this was the most busy part of the ship so getting from one end to the other a challenge. Everybody was acting in good spirits though which greatly helps. Lots of people have asked us about lines and crowds. Most times it didn't seem to be a long wait for anything. The ship does have a lot of hiddenaway spaces and knowing where they are or figuring it out early in the cruise really helps. I had a scooter rented for my wife and I and the first night I got up about 4 am and toured the ship myself to find al the right kind of places for the rest of the cruise. This really helped on down the road and generally kept us from getting turned around. ( which only happened about one time! ) The Casino area is what threw us off a couple times. On most ships the casino can be defined as being in one area, fore, aft or midship. Royals decplanning and the two elevator deal always throws us Carnival peeps off a bit. ( Carnival generally has three elevator lobbies on its ships ) Anyway, the casino is so huge, you get off the aft elevators and either go straight in or wind your way round half of it via a long curving hallway. Once in there, like most casinos you can get turned around several times. Then you pop out thinking I'm in place X so you pop onto the elevator and head up to deck 5. Instantly you feel the need to stroll the avenure to the other end where you cabin is....... or ought to be..... then DANG IT! yer at the wrong end of the ship!!! This only happens when you are most tired! We did have a great time, the drawback of having to book your entertainment is a big of a drag, We booked most shows and comedy months in advance and it kind of sucks that you lose all your spontaneity by having to plan out your whole cruise like that! In the end I think people book a lot of stuff and forget or decide to blow off half of it. We booked in advance only the 2nd day comedy, and main show headliners and a water show. A few days later we added in Cats on the last sea day for a matinee showing. Once on board I thought you'd get show tix ( maybe like shore excursion reminders or tix you may be used to on other cruise lines ). Well that didn't happen and for some the interactive TV is easy to use and for some it isn't but it would have your schedule on it if you can find it! We did end up getting consfused and missing the water show! We weren't able to rebook it for later in the cruise of course we could maybe go get in line. It all worked out in the end because there was one other show we had skipped booking earlier and we decided to take in the late show of that late in the cruise and it was GREAT! Overall like I said we had a great time but I miss the intimacy of a smaller ship and getting to know and bump into other passengers as the cruise goes along. WE have made some great cruising buddies over the years here on cruise critic! You seldom see anyone twice on the big ships like this. I think the O class will not be our first or second choice in the future but if the right deal comes along..... Read Less
Sail Date October 2017
The Oasis line has many neighborhoods to enjoy. Large ship. Food service was excellent. I love that the ship is large enough to house over 5K guests. And could not belive that in 20 mins I was off the boat on discharge day. Their ... Read More
The Oasis line has many neighborhoods to enjoy. Large ship. Food service was excellent. I love that the ship is large enough to house over 5K guests. And could not belive that in 20 mins I was off the boat on discharge day. Their disembarkment system is brillint. There we two couples - two wheelchairs - all seniors. Loved the fine dining exeperience, the shows, the dancing, the sales, and most of all we loved the ports. Labadee and Cozumel were perfection and what we all come to love about crusing. Also, and this was a biggie for me. The lady that handed out hand santitizer just before entering the dining room. Truly a thoughtful care for their customers. And the Windjammer's international food selection. Every night I could eat around the world. How very thoughtful. I will definitely be back to this boat. Cant go wrong for the money. Read Less
Sail Date October 2017
As a young single senior, I sailed by myself. Overall, it was a nice cruise with the following exceptions: I found most of the bar and general staff not to be very friendly or social. Also, while the Grande Restaurant was nice, the ... Read More
As a young single senior, I sailed by myself. Overall, it was a nice cruise with the following exceptions: I found most of the bar and general staff not to be very friendly or social. Also, while the Grande Restaurant was nice, the service was marginal and the food was not quite up to par as on my previous Royal cruises. The Windjammer was lacking in variety of food and most of the hot food was cold. It was difficult at times to find a table as they were not cleared off from the previous people. I did not attend any of the shows as I have seen them on previous cruises. If history repeats itself, they are usually outstanding and should not be missed. If you want a little more peace and quiet, visit the Solarium for sunbathing and relaxing. It is for adults and provides lots of lounge chairs, a very small dipping pool and hot tub. Unfortunately, the pool was drained for repairs several days before the end of the cruise. As far as ports go, I love spending the day at Labadee. It includes a modest BBQ, water activities and zip line. I rented a small cabana with two lounge chairs for the day. I believe the price was in the mid $40 range for two and well worth it as the sun is intense. While the ship is huge, I found it manageable to maneuver. I like the late dining, however, it makes it difficult to plan your shows. Also, since dining is over so late, it made it difficult to find a seat in the more popular bars at times. Overall, I think it is a great ship for families and couples. There are tons of activities for the kids and teens. As a single female in my 60’s and traveling by myself, there really weren’t any specific activities geared towards me. However, I knew that would be the case, so I just wanted a week of relaxing and doing what I wanted to do and when I wanted to do it. I did have the opportunity to talk to many people and was seated at dinner with four other single ladies in the same age group. A cruise, or any type of travel for that matter, is what you make of it. Don’t stress over the small things and just enjoy yourself! Read Less
Sail Date October 2017
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 5.0 4.5
Fitness Recreation 3.0 4.3
Family 5.0 4.3
Shore Excursion 3.0 3.9
Enrichment 1.0 3.9
Service 4.0 4.4
Value For Money 3.0 3.9
Rates 5.0 3.8

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