I'm a Crown & Anchor Gold member, which at this point it counts for nothing. With the new system, Gold members are NOT recognized at all. All you get is a letter advising you of discounts. The Oasis is a beautiful ship with lots ... Read More
I'm a Crown & Anchor Gold member, which at this point it counts for nothing. With the new system, Gold members are NOT recognized at all. All you get is a letter advising you of discounts. The Oasis is a beautiful ship with lots of venues such as a boardwalk, aqua theater, zip line, flowrider, wall climbing, central park, ice skating ring, etc. The down side is that these venues are closed on ports of call. So if you choose to stay oboard you have limited choices.
Avoid St. Martin by all means. It's filthy, the islanders are really pushy, if you go to the beach you will be harassed by local vendors to exhaustion, the shore excursion RC offers called "St. Maarten Beach Rendezvous" was terrible. The tour reps are rude, have no common sense (force us to stand in line in the pouring rain) which made the bus ride uncomfortable in our soaking clothes and freezing A/C. Ate lunch at the Kakao Beach restaurant in Orient Beach, the waiting staff is rude, treat you like an annoyance, never came back to check on us. You have limited time in San Juan, Puerto Rico (4 hours). I will never do the Eastern Caribbean route again. I have had a better experience in the Western Caribbean which includes Cozumel; Mexico really knows customer service and the locals at restaurants and bars understand and speak English. You can't understand a word in the Caribbean and they get upset about it.
Bought the Premium beverage package, it was worth the cost, but did not get the soda cup had to request it three times, the pizzeria never carried bottled water, the food quality at the Windjammer was subpar, the reservation experience at the My Time Dining was the worst - we went three times and they never had our table reserved or ready. The second time we went to the dining room since our table was not ready, they had us walk to the 4th floor for a table. The third time, we were assigned a table right next to the waiter's station so we were literally on their way, so we asked to be seated elsewhere. The hostess took us to another table which was not ready so we were asked to wait. Since they were not going to clean it, she asked us to walk to another section. The waiter took a long time to acknowledge us. When he finally did he said "what is the confusion with the menu". There was no confusion, we were just waiting for him! I asked for a Pellegrino, they charged for it (even though a had the Premium beverage package). The maitre d' asked the waiter to cancel the charge, he did not. Had to called Guest Services to ask them to remove the charge (but had the wait 30 minutes on hold to get through). I always prepay the gratuities, but this time I felt it was not correctly distributed. After all the hassle in the main dining room, we didn't go back.
The zip line is fun, however the waiting time is ridiculous. It was opened at 1:00 and there were 3 staff to prepare you. All of a sudden only 1 staff person was left and it made the waiting time 2 hours! Overall, I like the ship a lot and the shows, but the customer experience was not what I expected. Particularly the staff does not understand English, the food was subpar and the shore excursion was a nightmare. Choose another part of the Caribbean to visit. Read Less