3 Helpful Votes
Sail Date: September 2017
We were celebrating our 50th Wedding Anniversary and looking forward to visiting the islands. We requested a salt free diet and always on RCL we meet with the Head Waiter each night prior to dinner to go over the menu and select meals ... Read More
We were celebrating our 50th Wedding Anniversary and looking forward to visiting the islands. We requested a salt free diet and always on RCL we meet with the Head Waiter each night prior to dinner to go over the menu and select meals that can be made without salt. However, on Oasis of the Seas, this task is left to the waiter - unfortunately, our waiter was clueless on which foods come naturally with salt - and every evening was unable to remember what our table guests had ordered. On more than one occasion he served my husband food laden with salt. The Head Waiter apologized, but it was too little too late. My husband suffered fluid build up around his lungs and had trouble breathing. After two days of slowly getting worse - even though we stopped going to the dining room - he went to the doctor and was placed din the hospital's ward for most of the day - the doctor treated him for the fluid and did manage to reduce the swelling and eased his breathing. We lost 3 days of our celebration cruise - spent it in the cabin - horrendous. We did receive a note of apology from the Head Waiter acknowledging the mistake. We received a bill for $1,200 from the doctor. I requested a meeting with the Officer in charge of food and beverage as well as guest services. On the last day of the cruise I was invited to address my concern. The F&B Manager had spoken with the Head Waiter who indicated that my husband had been served the correct food and that only on one occasion was there a "mistake". I produced the card of apology and then the F&B Manager asked why I waited 3 days to go to the doctor and pointed out that I signed a form saying that I would pay for medical services. This added insult to injury - I did notice that not one of the other three Officers made any comments - not sure why, but if I had been an Officer and listened to the F&B Manager, I would have been most disturbed that he tried to cover up the problem and put the onus on my husband. This is no indication of the excellent dining room service afforded us on all other RCL ships - we are Diamond members and have thoroughly enjoyed working with the Head Waiters - who do know which foods can accommodate sodium free diets - and who do have knowledgeable waiters. The F&B Manager said that as a "courtesy" to me being a loyal Diamond member, he would refund the $1,200. I did not consider this a "courtesy" at all - and was furious when I left the meeting. Needless to say, our 50th Wedding Anniversary was one we will never forget - I've seen more than enough of our cabin on Oasis of the Seas to last me a lifetime. If you do have need of a special diet - do not tolerate inefficient and incompetent waiters - make sure you ONLY meet with the Head Waiter each night to review dinner for the following evening. Make sure he or she understands which foods have natural salt - ask questions - reconfirm every night that each item you are served contains no foods like ham, etc. If you know that you have not been served salt free items, report it to the Food and Beverage Manager and insist that you are moved to another table. Our table guests were all Diamond and Diamond Plus members - and each one of them had problems with incorrect meals. It is a shame that the waiter - who claimed to have 17 years under his belt - is allowed to risk the lives of RCL's guests. For the first 3 days, we enjoyed all the amenities of the Oasis of the Seas - although the ports of call were changed, we have cruised them many times, so were not too upset that we went to Mexico instead of St. Martin and San Juan (due to Hurricane Irma). We found the entertainment superb - although we only managed to see "Cats" (a production that surpasses Broadway) and the diving show - having over 6,000 passengers it was amazing that the shows were not crowded. Our cabin was wonderful - bed was extremely comfortable and entire cabin was cleaned each day by a steward that we rarely managed to see. Being in the center of the ship was also a plus (we had booked this cruise the previous year while on board another Royal Caribbean cruise and the representative chose the cabin for us) It was delightful to relax around the ship during the day. There were always enough lounge chairs around the pools and spas - and the solarium was a great place to relax sans children!!!! Having a merry-go-round and outdoor fun interactive giant busses, boats, etc., for the children to have fun was great for grandparents who brought their grandchildren - add ice skating and the water park was enough to keep children happy throughout the day. Although we were not able to enjoy more than a few days on the ship, we will continue cruising with Royal Caribbean - but will make absolutely sure on the next occasion that we meet initially with the Head Waiter, the Chef, the Food and Beverage Manager - and the Waiter (making sure the waiter is equipped to handle passengers with special needs). In addition, I would suggest that if you are going to eat from the buffet, you also speak personally with the chef so that your food can be specially prepared. Read Less
2 Helpful Votes
Sail Date: September 2017
Overall, this was a great get-away vacation. Royal Caribbean made it all possible in every way--from fun, to relaxing, to indulging in good food in the various restaurants, including the Wind Jammer! We were enlightened by the various ... Read More
Overall, this was a great get-away vacation. Royal Caribbean made it all possible in every way--from fun, to relaxing, to indulging in good food in the various restaurants, including the Wind Jammer! We were enlightened by the various shows, and events, as well as by all the other activities. There was something to do for everyone and every age group or lifestyle. One could hardly get bored. Onboard shopping was also a great feature. The various ports were a real enhancement to the cruise itinerary. I did not participate in the shore excursion on this cruise, however-- partly because most of the ones I wanted were a little pricey. But that did not interfere with my engaging in other activities and having a great time. The Restaurant Staff were superb in waiting on customers, making sure tables were cleaned after each use, and of course refilling empty food containers on the food stations. The Captain was very informative and very careful in navigating the ship over the seas. He kept us informed of the status of Hurricane Irma and carefully redirected us away from the path of the hurricane. I never felt more comfortable. He earned an A+++++ for his efforts. I thank God and the Captain from the great work! I highly recommend Oasis of the Seas. Keep up the fantastic work. Great Way To Go, Royal Caribbean International. See you again soon! Read Less
1 Helpful Vote
Sail Date: July 2017
This cruise came highly recommended to us by my parents, who had been on this ship and cruise twice before and loved it. We invited them to join us, and they were so excited to do so again. By the time the week was over, they were ... Read More
This cruise came highly recommended to us by my parents, who had been on this ship and cruise twice before and loved it. We invited them to join us, and they were so excited to do so again. By the time the week was over, they were mortified at all the changes and at our experience. Upon embarking on the ship, we entered into QVC on the Water hell, we felt like we were trapped in a time share sales nightmare, where every time we turned around, someone was hocking more fees and things to buy, nonstop. It started with the gourmet restaurant packages where every 5 steps someone was trying to sell these to us, which went on for about 4 hours or so, until we could get to our cabin and hide. After that it was the drink packages, then the nonstop merchandise sales.. and it goes on and on. The dining room staff - OMG. We ate the first night in the Silk dining room, which was a nightmare, where our table literally bordered the aisle, so every time someone came in, walked around, left.. they were walking right by my shoulders, because the tables were right on the aisle. There was no room to move the table in. I spoke to the Maitre D Lucien for a table change, whose repeated answer was he would try but could not guarantee a change. The idea of eating another meal so stressed (the atmosphere was circus-like) was just unacceptable. I shared that with him, and got the same answer. Upon not getting a change message by the next day, we changed to the call ahead room instead. While they gave us a little big of grief over the change, with the manager sending us back and forth between rooms, once this was done, this dining room was a joy, waiters were amazing, the guy who was in charge of the dinner service there was so personable - it was such a relief. And the food was delicious. Eating in the Windjammer if you slept past 10 or during lunch when the dining room was closed was a nightmare. The pictures were horrible. These people need to learn to take pictures! Poses were boring but moreso, they take them from straight on or lower, instead of above you, so you always look like a potato, regardless of your body type. They didnt put any pics in my parents folder, and were very impatient and rude when my parents explained that viewing the pictures with all the lines and patterns on the pictures through their digital system was too difficult for them (they are over 75 in age). They promised to print them out by 6 the next day, at 10 when she still had done, the manager snarked at her that he was too busy to print them. The water show was AMAZING, we loved it! Pass on CATS and the ice skating. The rink is so small, these poor skaters were falling, I was terrified for them. They had an additional show on the second to last night supposedly for adults, but the line was sooooo long and wrapped around the boat with teens, we could not get in. My parents were pretty shocked considering this show previously had been a bit racy and not for kids younger than 18. In a boat of 6000 people, this was very poorly planned. This is to say nothing of the air conditioning that is freezing during the day and got turned off every night around 1-2 a.m. so we would wake up roasting. When i called, they sent 2 flunkies to test it, there was no air coming out.. and they said the room was 68 - not quite. I was in tears by Wednesday night at the guest services desk. The gentleman there was very understanding, told me to wait 30 mins and in fact it got fixed for the rest of the week. Our room was wonderful, very spacious, it was an outside cabin with a window. It actually was in the very front of the boat, it was great. Our steward was the best too. I loved the piano bar and dancing in the club downstairs was fun. LOVED Solaris, where no little kids at the pool or on deck. They have these huge round comfy chairs two of you can sit on and just watch the ocean. Food there is good too. This is a very big ship- but not a ton to do. There are A LOT of people, 6000, and after a day or so in sea, everyone is stir crazy. Too many kids during this time.. some people literally brought their kids into the bars at 11:30 at night, the poor kids were sleeping in the chairs sitting up, where there not enough seats for those of us wanting to dance. One person even parked their stroller in there - no one said anything, i thought this was very poorly managed. The ports were great. We went to St. Martin, Puerto Rico and Haiti. Shortest time spent in Puerto Rico, we had to be back by 1:30, which was really disappointing. Instead they needed extra time in Haiti, which was sooooo hot and buggy, big Zika virus zone, so wished we could have had extra time in Puerto Rico, no bugs during the day at least. If you are looking for a relaxing experience, this is not the venue. If you like the hustle and bustle, dont mind 25 people in an elevator and the nickel and diming, you will have a great time. Read Less
6 Helpful Votes
Sail Date: April 2017
We cruised this boat 4 years ago and its sad to say how much this beautiful ship has changed!! We really love Royal but going to look at others now for future cruises. We were on the 10th floor large superior room with large deck, ... Read More
We cruised this boat 4 years ago and its sad to say how much this beautiful ship has changed!! We really love Royal but going to look at others now for future cruises. We were on the 10th floor large superior room with large deck, not a big difference with deck size and would not spend extra money on it again. Not a big deal but you don't get towel designs on your bed every night anymore just once, lol. Main dining room food is just average now. They don't put the napkin on your lap anymore, dancing from staff is just them running up and down the isles AWFUL and very loud. Employees arguing in the main dining area in front of you a lot, it was not organized at all. Service not good from a lot of the waiters and waitresses. We lucked out and got a nice and pleasant one. Employees constantly complaining about the other staff and management. The ports were Haiti, Jamaica and Cozumel Haiti was nice, you do your own thing on their beach. Nice lunch. Jamaica - they need to skip this spot but Royal has put to much money in the shops inside the gate. Shops were very expensive. We went to get a bottle of sunscreen, $24.00. Couldn't believe it, make sure you bring enough. The restaurant that was there were ran by the Jamaicans and although they are very nice people they were very unprofessional and i think they just enjoyed being inside the gate! Don't even go outside the gate, this is our 2nd visit here, The first time we got 3 blocks and turned back, this time we got across the street and turned back and went back inside the gate. I heard taking with some other guest they went to the Hilton for a all inclusive day, They said it was wonderful. We bought the city tour this time to see if we could just get back a few streets without the harassment but even on the city tour they harassed you during the few spots you stopped at. SO SAD!! I will never visit this stop again. Cozumel - This was a ok stop. We rented the moped and that was the highlight. Go outside the gate across the street about $15.00 cheaper. ($50.00 which included the insurance) We did this because the cab ride was $20 each way to the beach we were going to so we decided to get this and we drove all over the island. Same dessert and sandwiches that were awful in the cafe by the customer service area overnight but no choice because a lot of things closed in the evening. Pizza was the same every night also. Cheese and pepperoni. Good but wish there were other choices. Room service now has a fee of $7.95, unbelievable change. Except in the morning coffee and muffins are free for room service but anything else they charge for. This use to be a highlight for us as we sat on our deck in the morning and had breakfast listening to the waves. We alway got the early dining and ordered room service at night listening to the waves around 11pm and now they charge for that, so sad. We did hear that the Allure which is the same boat has better service. Piano bar was great had a lot of fun there. Casino was fun and came out even this time. Comedy show couldn't get in unless you had a reservation and people always in line. 6th night was in a bigger room that could accommodate a lot of people and you didn't need reservation so just wait for that if you want to go. Cats was good but LONG so go early and not on the first night as you are so tired from waking up early to get on the boat. It was very nice to have a vacation anyway and I'm sure and hoping Royal will fix these problems as I'm not the only one that has noticed the differences in 4 years. People didn't dress up for the main dining like usual cruises. They even let people in there with shorts on during formal night.......hmmmmm Hope this helps. Enjoy!! Read Less
3 Helpful Votes
Sail Date: March 2017
Everything about the ship's appearance is spot on! Clean, spacious, comfortable! Dining is kind of hit and miss, but I thoroughly enjoyed the variety in Windjammer! It must be known that we were on this cruise for a wedding - my ... Read More
Everything about the ship's appearance is spot on! Clean, spacious, comfortable! Dining is kind of hit and miss, but I thoroughly enjoyed the variety in Windjammer! It must be known that we were on this cruise for a wedding - my boyfriend's sister got married on St. Thomas, and while there were a few hiccups getting from ship to site, it was a beautiful ceremony in the end! Also, the Stateroom Attendants are a friendly bunch; they work hard and really do their best to ensure you're happiness with your stateroom! The excursions are fun and worth the pretty penny but you have to really dive in and make the most of it! Don't just sit aside because you might miss something! As for dining, the best place by far is the Windjammer on the upper decks! Best views, best food, great crew! Loved the ice show the most! The Aqua one was fun, but unfortunately our "Come Fly With Me" was cancelled due to a thunderstorm. Good thing too, it was quite rocky! Safety first! However, Oasis of the Seas seems to have a problem with being upfront about what they are charging you for onboard. It was our very FIRST cruise, and we knew nothing about the little things, such as the pool towels needing to be returned or else you get charged $25 per towel! There was no sign on the stand, and no one said anything when we checked them out, so we didn't know until Day 4 and by then we were missing one towel. It's frustrating, because on Day 1 six of our party checked out towels under one person and well... none of those got returned because we didn't know how it worked. I will also say that aside from a handful of people, the crew is very bad at pretending to care and following up. They're obvious with their contempt at Guest Services (or at least the man attempting to 'help' me was) and during a massage the therapist wouldn't stop saying how she is overworked and underpaid and how someone died last week that used to work with her on this same ship. ( It wasn't very relaxing). It was kind of unfair that you paid a mandatory gratuity, and then got that kind of service. I tried to be kind and cheerful and most of the time I got a deadfish look back... I assume it was fatigue but still, to have it constantly? It was the same for the rest of our group as well, for the most part. I know that some of these things seem obvious now, or to people who are used to cruises but I can honestly say that thanks to Oasis of the Seas, my boyfriend and I as well as our families, will not be going on a cruise again. If we do, it won't be with Royal Caribbean. Read Less
3 Helpful Votes
Sail Date: January 2017
We were on the same cruise as traci_roo (no relation) and I echo her comments. While the captains decision to stay ahead of the weather was correct, the change to San Juan rather than Nassau put the screws to excursions. It happens, I ... Read More
We were on the same cruise as traci_roo (no relation) and I echo her comments. While the captains decision to stay ahead of the weather was correct, the change to San Juan rather than Nassau put the screws to excursions. It happens, I guess. She was also right on the mark with technical difficulties. What went wrong was never explained but you would think a ship of this size would have some back up equipment. I guess we'll catch “Cats” some other time. Speaking of size, Oasis is just two darn big. Too many people. While the food was adequate - adequate, not awesome - it was very annoying to hear an announcement every few minutes in the buffet that amounted to "We hope you enjoyed your food now please get out". At several thousand dollars a pop, I resented being told to move along. We didn't gain much weight however. Probably due to the 2/10th of a mile (each way) from our cabin to the food. Someone else referred to the ship as a "windowless barge". And that is the case. There seemed to be a determined effort by RC to make you feel you were in a shopping mall rather than at sea. Why build a ship that isolates you from the water? Isn't that the point of cruising? Beautiful ship, no problem with the staff at all but, like many of the folks leaving the buffet, it was overstuffed. Read Less
2 Helpful Votes
Sail Date: January 2017
This was our first cruise. Therefore we went thru a travel agent to make sure everything would go smooth and be planned. We chose The Oasis of the Seas due to the reputation and it being a large ship. We had been told in the past that ... Read More
This was our first cruise. Therefore we went thru a travel agent to make sure everything would go smooth and be planned. We chose The Oasis of the Seas due to the reputation and it being a large ship. We had been told in the past that the food was awesome. However, this wasn't our experience. The food was awful. I ordered a steak in the dining hall and it just didn't look like a steak at all. The consistency was mushy to say the least. After that dinner, we resorted to going to the Wind Jammer buffet. Again, the food wasn't great, some was cold, others were greasy. Day to day the selection didn't change much. Due to size of the ship, it took alot of time to check on when dining places were open as they would have scattered hours. So if you find something you like, make sure to know where it is and the hours it is open. I asked about the fabulous desserts and seafood that everyone raves about, and never found them. Until we went to one of the pay restaurants, at that time we experienced a good meal and a great dessert. This is the one we had in the 7 days. If you choose to go on this ship, pay for the upscale restaurants. We also had booked shows before the trip as instructed. However, when it comes down to the shows, anyone can go, and you who reserved in advance will have NO where to sit and have to stand for the show. For example, the water show. We also had a bad experience with guest services. I had cancelled my drink package on the second day of the cruise and it took 5 attempts and trips to guest services to get it straightened out. (I had to go down there to get straightened out, while I was sea sick) Also, as said in earlier review, watch your bill. I followed the steps to take for booking dinners at the pay restaurants. It took me 4 times to get a booking set at the place we wanted. Due to the guest services not completing the reservation correctly after 4 attempts, I didn't get my desired dinner time and had to resort to day we were at port instead of a cruising day like I wanted. So we had to rush back from port to get ready for a 5:30 dinner when I wanted a 7:30 dinner on a cruising day. Ports were good, Bahamas was so-so, St. Thomas, and St. Maarten were good, but time there is short and goes to fast. The cleaning person was wonderful, cabin with balcony was nice. Due to the food and customer service not being good, I wouldn't recommend this boat. I have heard great experiences on other cruise lines. Read Less
16 Helpful Votes
Sail Date: August 2016
The Oasis is by far a beautiful ship but..it's just way too crowded,. The elevators were always full and we winded up having to wait for another one to come. The Boardwalk is similar to a mall and it was also crowded like one which ... Read More
The Oasis is by far a beautiful ship but..it's just way too crowded,. The elevators were always full and we winded up having to wait for another one to come. The Boardwalk is similar to a mall and it was also crowded like one which didn't make it easy getting around. There were long lines especially if when you needed help at guest services..I stood on that line for over an hour The food in the Windjammer wasn't very good and I'm happy we were able to eat in the Silk in the evening where the service was very good and the food was much better than the Windjammer. The shows were excellent and the Jamaican band that played in the pool area was awesome!! Activities on board were lacking. We had an interior cabin and was very happy with both the service and our room Our room was larger than expected and rather comfortable.. The young man assigned to our room was always very helpful and he always asked if we needed anything every single time we saw him. We enjoyed each port and RCCL private island is simply beautiful. Unfortunately we have no plans on returning to The Oasis of the Seas. We wanted to experience the biggest ship and bigger is just not always better..in my opinion a smaller ship with less people is alot better. Read Less
11 Helpful Votes
Sail Date: January 2016
We generally cruise with Princess however, three years ago we saw the Oasis and had to try it. We did and six months later we cruised the Allure. At that time, we we're blown away by the ship and the food, specially the shows!! ... Read More
We generally cruise with Princess however, three years ago we saw the Oasis and had to try it. We did and six months later we cruised the Allure. At that time, we we're blown away by the ship and the food, specially the shows!! After two more princes cruises, 10 in all now, we just cruised the Oasis. Bad choice. First off, the ship is still magnificent and shows are not to be beaten BUT, thats where the compliments end. Other than our room steward and ONE waiter in the speciality dining, the crew was generally disgruntled and put out by every guest request request! "not my job", "ask that person over there" and just being ignored by a server in the cafe in Central park was the attitude of the crew. NEVER had that on Princess. Now the real interesting part for me as I am in the food, protein business and know the quality on meats purchased. They have obviously cut way back on the grade and quality of protein they purchase from tender and flavorful to keep chewing and don't swallow! They are very much aware of this as in the main dining room which I uses twice and could not take it anymore, they offer a strip steak on the menus BUT, if you want one you can chew and swallow, its $30 extra. The chicken used is so tough and rubbery that had they stewed it, it may have been edible. RC is building some of the nicest most interesting ships on the ocean and cutting back in their quality of service and food to pay for it. $2.50 for popcorn!!! Come on, next they will charge for tap water. Sorry for the rant but I had to get my feelings in writing. This is my very first post ever and probably my last as this is now what I do but, this past expensive experience with great expectations and poor delivery had to be written by me. Bad crew attitude and poor service coupled with horrible food both in quality and preperation has thankfully sent me back to Princess. RC is truly a Bloomingdales building providing Dollar General culinary and service, maybe the .99 cent store, I may give that one some thought. HELLO Princess next cruise. Read Less
4 Helpful Votes
Sail Date: November 2015
Last spring, we went on the Allure of the Seas and had a fabulous time so we decided to try Oasis in early December which is physically the same ship. However, this time we were not happy. It wasn’t all bad but the negatives ruined the ... Read More
Last spring, we went on the Allure of the Seas and had a fabulous time so we decided to try Oasis in early December which is physically the same ship. However, this time we were not happy. It wasn’t all bad but the negatives ruined the many positives on our one-week cruise. I’m going to divide my assessment into good and bad so let’s start with the good. Before I eventually recommend you consider avoiding Oasis of the Seas, there were many pluses for the week. POSITIVES 1. The ship is physically stunning and beautiful. 2. The staff is fabulous, especially the hard working cabin attendants who apparently work all day long, 7 days a week. 3. Our cabin was very comfortable and the aforementioned cabin attendant made up the beds and cleaned it at least 3 times per day. Unbelievable! 4. The ports, Nassau, St. Thomas, and St. Maarten were nice places to visit, with warm and friendly people, but the Nassau visit was a 7 AM arrival with a 2 PM departure. Are you kidding? 5. Except for the show Cats, the entertainment was first class in true Royal Caribbean tradition. The Oasis of the Seas orchestra was phenomenal as were the singers from Cats when they performing in other settings, such as Dazzles. 6. DISCO NIGHT (Wednesday) on the Royal Promenade was the entertainment highlight of the week. It’s a large party where everyone had tons of fun. 7. The two guys from the Comedy Club were hilarious, the ice show was great, and there were some very enjoyable moments in the Jazz Club. They also had an excellent band performing in the Dazzles nightclub. 8. We actually liked the food in the Windjammer Café and the staff in Windjammer is nothing short of fantastic. Some people complained about a lack of variety but I thought they had plenty of choices. 9. The Casino Staff was excellent but not the casino, see below. NEGATIVES Royal Caribbean LIES when they claim they care about the environment because they subject both their guests and employees to a smoke filled den of cancer causing carcinogens in the Casino. They obviously don’t care about the environment of their guests and employees. We love to gamble but our hair, clothes, and lungs were filled with a heavy dose of smoke. One half of the casino is allegedly smoke free but it’s one facility so the entire venue rapidly fills up with cigarette smoke. It’s utterly disgusting, and despite many positives on the cruise, it ruined the week for us. Even if you don’t gamble, the Casino is in the heart of Deck 4 where all the entertainment venues are located. That means you’re constantly walking through the casino to get to and/or from one venue or another. Once again, if Royal Caribbean really cares about the environment, they would make the Casino SMOKE FREE. I can’t believe in the 21st Century, that R.C. would allow a small minority of passengers to contaminate the air for everyone on Deck 4. On the Allure of the Seas, we loved the Broadway caliber show “Chicago” and were looking forward to seeing Cats, but it was a major disappointment. More than half of the audience left during intermission. The cast is very talented but the show is a loser. But we did enjoy watching the excellent cast members perform in the Dazzles nightclub and on the Royal Promenade during Disco Night. For us, the food in the dining room was poor quality and/or mediocre at best. Everyone has different tastes in food but we didn’t enjoy it. We’re very basic eaters, we don’t like fancy food, but even we had trouble finding something we liked. You might like it but don’t expect anything great. Of course the dining room staff was very attentive but they can’t make bad food taste good. Although we liked the choices in the Windjammer Café, finding a free table at the buffet with 5,700 passengers on the ship was a never ending challenge. And here’s a trivial complaint. I like whole grain cereal such as Raisin Bran but it was missing in action at breakfast. They had Total which is a good choice but it was hard to find as was Peach or Strawberry yogurt. It seemed as if the only yogurt available was blueberry. And I also love bananas, yet for the most part, they were green all week. When you eat so much food on a cruise, one must work out so I went to the very nice Fitness Center every day from Sunday through Friday. Unfortunately, the cardio Life Fitness machines were not properly maintained. I understand mechanical items will periodically fail but there were far too many in that category. On my first visit to the Fitness Center, I had to try 3 elliptical machines before I found one which functioned properly. On Wednesday I literally counted 14 Life Fitness machines which were out of order and some others which didn’t function properly. Out of order means they weren’t working at all while malfunctioned meant you could use it but you couldn’t select the desired mode such as manual or interval. On Thursday, some of the 14 out of order machines were fixed but several were still out of order. That’s unacceptable. Exiting the ship in Ft. Lauderdale was a nightmare. R.C. tries their best to divide up departure times to improve the flow but the laws of physics cannot be overcome. When 5,700 passengers try to go through U.S. Customs within a 2-hour time frame, it’s an horrendous experience. We were on a never ending serpentine line dragging our luggage for almost an hour. Read Less
Oasis of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 5.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.0 0.0
Family 5.0 0.0
Shore Excursion 3.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 5.0 0.0

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